The easiest way of collection GST for SaaS is to charge everyone the
same amount, but if the customer is from Australia, keep a calculated
portion of it (1/11th I think) for GST.
On 19/01/2012 8:15 PM, Ivan Vanderbyl wrote:
Just say it is for the invoice or something. Or else you could
investigate checking their location using IP address? I think country
checking is pretty reliable, but there could be edge cases.
On 19/01/2012, at 8:13 PM, Robbie Shepherd wrote:
Thanks Ivan. The eWay payment gateway I'm using doesn't actually
require an address for credit card transactions though, which makes
things slightly harder. I guess I could fake it and ask for the
address details anyway, but it seems weird and poor UX to ask for a
physical address in order to use something online.
Robbie
On Thu, Jan 19, 2012 at 8:08 PM, Ivan Vanderbyl
<[email protected] <mailto:[email protected]>> wrote:
Hi Robbie,
I asked my accountant this a few months back. Basically, if
you're customers are in australia, you charge them GST. Otherwise
it is a GST free export. You decide whether they are in aus based
on the address supplied during checkout to match against their
credit card details.
— Ivan
On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:
> Hi,
>
> Wondering how other folks handle GST collection for SAAS-based
products. Both the client/site owner and payment gateway are
Australia-based, and so are the majority of their clients going
to be, though the site is open to global customers as well.
>
> I would assume that if you provide a "check this box if you're
an Australian" check box to pay more than other people, it's not
going to get checked much and the client will be stung with
paying the GST component regardless?
>
> Cheers,
> Robbie
>
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