Did I miss something? RBase 11 On Thu, 15 Apr 2021, 4:27 am A. Razzak Memon, <[email protected]> wrote:
> If you are interested in designing a cloud-based mobile > Support/Ticketing System using R:BASE X.5 Enterprise, R:BASE 11 > Enterprise, Oterro X.5 Enterprise, Oterro 11 Enterprise, and Java > Version 8, you may submit the request to find all details at: > https://www.ramdatasystems.com > > Good luck! > > Very Best R:egards, > > Razzak > > > At 11:13 AM 4/14/2021, Dan Goldberg wrote: > > > >We currently have a support ticket system in rbase but would like to > >add the ability to send/receive emails within the ticket > >system. Right now they copy and paste in/out of outlook to the > >support tickets. > > > >I know I can use Rmail to send the emails but need to find a way to > >have it automatically receive emails and add them to the ticket. > >Similar to other ticketing solutions. > > > >I noticed the other ticket systems put the ticket number in the > >subject so I can parse the email and know which ticket to add to > >when it is received. > > > >Has anyone done something similar? > > -- > For group guidelines, visit > http://www.rbase.com/support/usersgroup_guidelines.php > --- > You received this message because you are subscribed to the Google Groups > "RBASE-L" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/rbase-l/0MfWg9-1lCB4E43cx-00P6Pu%40mrelay.perfora.net > . > -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/CABnhDATELwmjgt_Mq%3D-GaCiKfXSMR%3DYEQ%2BTQvpWDsS%2BTTW6EBQ%40mail.gmail.com.
