So...we have to wait one and a half years?

Javier,

Javier Valencia, PE
[email protected]
O: 913-829-0888
C: 913-915-3137



-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of A. 
Razzak Memon
Sent: Thursday, April 15, 2021 8:51 AM
To: [email protected]
Subject: Re: [RBASE-L] - Rbase ticket system

No. You didn't miss anything.

That is a plan for October 2022.

Very Best R:egards,

Razzak

At 04:44 AM 4/15/2021, Tony Luck wrote:

>Did I miss something? RBase 11
>
>On Thu, 15 Apr 2021, 4:27 am A. Razzak Memon, 
><<mailto:[email protected]>[email protected]> wrote:
>If you are interested in designing a cloud-based mobile 
>Support/Ticketing System using R:BASE X.5 Enterprise, R:BASE 11 
>Enterprise, Oterro X.5 Enterprise, Oterro 11 Enterprise, and Java 
>Version 8, you may submit the request to find all details at:
><https://www.ramdatasystems.com>https://www.ramdatasystems.com
>
>Good luck!
>
>Very Best R:egards,
>
>Razzak
>
>
>At 11:13 AM 4/14/2021, Dan Goldberg wrote:
>
>
> >We currently have a support ticket system in rbase but would like to 
> >add the ability to send/receive emails within the ticket system.  
> >Right now they copy and paste in/out of outlook to the support 
> >tickets.
> >
> >I know I can use Rmail to send the emails but need to find a way to 
> >have it automatically receive emails and add them to the ticket.
> >Similar to other ticketing solutions.
> >
> >I noticed the other ticket systems put the ticket number in the 
> >subject so I can parse the email and know which ticket to add to when 
> >it is received.
> >
> >Has anyone done something similar?
>
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