No. You didn't miss anything.
That is a plan for October 2022.
Very Best R:egards,
Razzak
At 04:44 AM 4/15/2021, Tony Luck wrote:
Did I miss something? RBase 11
On Thu, 15 Apr 2021, 4:27 am A. Razzak Memon,
<<mailto:[email protected]>[email protected]> wrote:
If you are interested in designing a cloud-based mobile
Support/Ticketing System using R:BASE X.5 Enterprise, R:BASE 11
Enterprise, Oterro X.5 Enterprise, Oterro 11 Enterprise, and Java
Version 8, you may submit the request to find all details at:
<https://www.ramdatasystems.com>https://www.ramdatasystems.com
Good luck!
Very Best R:egards,
Razzak
At 11:13 AM 4/14/2021, Dan Goldberg wrote:
>We currently have a support ticket system in rbase but would like to
>add the ability to send/receive emails within the ticket
>system. Right now they copy and paste in/out of outlook to the
>support tickets.
>
>I know I can use Rmail to send the emails but need to find a way to
>have it automatically receive emails and add them to the ticket.
>Similar to other ticketing solutions.
>
>I noticed the other ticket systems put the ticket number in the
>subject so I can parse the email and know which ticket to add to
>when it is received.
>
>Has anyone done something similar?
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