Alastair I had no difficulties downloading or installing build 80 on 2 separate machines, including one that is cranky to say the least and normally very slow because of Norton internet protection installed that slows everything down.
Clearly you and James are experiencing a problem. I suggest you compare notes with him on what may be common between your situations / pc's / setups / internet protocols and see if you can isolate the problem. I know from years of personal experience that when I can give RBTI a clear description of a problem and make it replicatable for them, it gets fixed. You can't really ask any more than that David David Blocker [EMAIL PROTECTED] 781-784-1919 Fax: 781-784-1860 Cell: 339-206-0261 ----- Original Message ----- From: "Alastair Burr" <[EMAIL PROTECTED]> To: "RBG7-L Mailing List" <[email protected]> Sent: Saturday, April 23, 2005 10:22 AM Subject: [RBG7-L] - Re: Problems installing Update 80.30421 > James, > > I seem to have the same or, at least, a very similar problem to you. In my > case it started with the previous beta release (RC3). > > I reported to RBTI at the time that the update simply didn't work and the > RBG7.EXE file size seemed to have changed significantly but got no > worthwhile response. Consequently I ignored that update and re-installed the > previous one because I don't have time to waste investigating these > irregularities any more. > > I downloaded the release version first of all using Download Accelerator > Plus - always a pain because I have to correct the URL every time but it > saves endless re-tries if/when my Internet connection fails. I got much the > same effects with that as with RC3. > > I then downloaded it again after having uninstalled DAP with the same > results - not surprisingly because the download file size was unchanged > (4,612,041 bytes). > > In both those cases the unpack/install procedure "paused" - read hung - with > the RBG7.EXE file current progress on 95% and the overall progress on 71%. > After some minutes, five - maybe more, the process completed suddenly. > > Following Razzak's response to you I attempted a third download without DAP > and having stopped every other process on my PC that I could - no virus > scan, etc. I also waited five minutes after the end of the download to > ensure no modem activity before closing everything "properly" and re-booted > before attempting to install the new files. This _was_ different and did > _not_ "hang" at all. The downloaded file size, however, was exactly the same > as both previous attempts. > > Nevertheless, the problem was not solved. Like you, I get a sluggish - to > say the least - response from my PC and the mouse hibernates. It is, > effectively, unusable even before trying to run R:Base. Right-clicking on > the RBG7.EXE file, for example, and trying to display the properties takes > an age. > > Re-installing RC2 solves the problems so I have gone back to that - again. > > Now, if my memory serves me correctly, I seem to remember a similar problem > with, I think, v6.5++. I have looked back through the list postings that I > have from July 2000 onwards but no subject strikes me as relevant. > > As there is no indication that the file size of RBG7.EXE is now expected to > be different from previous releases I can only assume that, as it is > extracting to about a fifth of the previous size, it is not extracting > correctly. Even so, I get the impression that the problem is caused by some > conflict with other software or the replacement of a common file. > > Regards, > Alastair. > > > ----- Original Message ----- > From: "James Shenk" <[EMAIL PROTECTED]> > To: "RBG7-L Mailing List" <[email protected]> > Sent: Saturday, April 23, 2005 12:40 AM > Subject: [RBG7-L] - Re: Problems installing Update 80.30421 > > > > Razzak, > > > > Thanks for your suggestion. I tried once without renaming the file, and > > that did not work. I tried again downloading into a new directory and > > renaming the file. The results are about the same as before. Rbase will > > start, but it takes a very long time to get it going. It definitely kills > > the mouse cursor (I'm using a Logitech wireless mouse) while it's > starting. > > Once open, for example, if I click on help to see if it recognizes the > > proper build, it freezes everything. It eventually responds, but after > > several long minutes. When the "about" screen does finally appear, it > shows > > the proper build. > > > > Frank van der Zwaag was kind enough to provide me with a copy of your > email > > of 4/7/2005 to Dave Gallup re: un-installing RBG7. Does it sound as if > this > > would be the appropriate next step, and, if so, will it work with my > > original discs for v.7.0? Do you think that this could be caused by > > something else? All of my other programs seem to operate as before. > > > > As a non-programmer (I'm only a lowly engineer, and a retired one at that) > I > > really appreciate your help and that of the list. > > > > Best regards, > > > > Jim Shenk > > > > -----Original Message----- > > From: [email protected] [mailto:[EMAIL PROTECTED] Behalf Of A. Razzak > Memon > > Sent: Thursday, April 21, 2005 9:00 PM > > To: RBG7-L Mailing List > > Subject: [RBG7-L] - Re: Problems installing Update 80.30421 > > > > > > At 09:19 PM 4/21/2005, Jim Shenk wrote: > > > > >The first time I tried, it seemed to download OK, > > >but my system crashed during the installation > > >(everything died), so I terminated and rebooted. > > >After completing the download again, I found that > > >I could only get R:Base started after an > > >inordinately long period (maybe 3 or more minutes). > > > > > > Jim, > > > > That is the result of a incomplete/cached download. > > > > A few suggestions: > > > > 01. Clear your browsers's cache and download the > > update in a separate directory. > > > > For Example: > > > > MS IE | Main Menu | Tools | Internet Options ... > > > > General | Delete Files | Delete all offline content > > > > Click on [OK] > > > > Click [Ok] to close browser options > > > > 02. Download the Update 80 > > http://www.rbase.com/rbg7updates > > > > You may want to save the file with a different name. > > > > 03. Close all RBG7 Sessions, if opened. > > > > 04. Install the Update 80 accordingly > > > > 05. Start RBG7 > > > > That should take care of it! > > > > Enjoy the Update 80 and make sure to have fun. > > > > Very Best R:egards, > > > > Razzak. > > > > --- RBG7-L > ================================================ > TO POST A MESSAGE TO ALL MEMBERS: > Send a plain text email to [email protected] > > (Don't use any of these words as your Subject: > INTRO, SUBSCRIBE, UNSUBSCRIBE, SEARCH, > REMOVE, SUSPEND, RESUME, DIGEST, RESEND, HELP) > ================================================ > TO SEE MESSAGE POSTING GUIDELINES: > Send a plain text email to [email protected] > In the message SUBJECT, put just one word: INTRO > ================================================ > TO UNSUBSCRIBE: > Send a plain text email to [email protected] > In the message SUBJECT, put just one word: UNSUBSCRIBE > ================================================ > TO SEARCH ARCHIVES: > Send a plain text email to [email protected] > In the message SUBJECT, put just one word: SEARCH-n > (where n is the number of days). In the message body, > place any > text to search for. > ================================================ > >
