Paula and John, thank you both. Everything works fine now. Is there a way to not have to unblock each time we get a new help file? At my age I'm not certain I will remember to do it each time. I have a relatively good "in" at MSFT, son is chief architect for Windows, and, if I knew what to ask him, I will do so.
-----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Paula Stuart Sent: Monday, July 18, 2005 5:34 PM To: RBG7-L Mailing List Subject: [RBG7-L] - RE: Help Files Don't work SUCCESS Jay Have you tried re-downloadng with the XP security off? Have you checked the PROPERTIES? By Right clicking on one of the help files (after they're downloaded? They should all say that the application is HTML Compiled Help and at the bottom of the Properties box check to see if you have a button that says "UNBLOCK". If it's there, click it to unblock the file. I had to unblock each file individually. I'd also recommend deleting all the .chm files before you re-download rather than just writing over the old files. That is the combination of steps that worked for me..... Paula Stuart Community Development Strategies 70 Summer Street Somerville, MA 02143 617-776-3367 617-776-4554 (Fax) 617-388-1331 (Cell) [EMAIL PROTECTED] -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Jay Ward Sent: Monday, July 18, 2005 4:00 PM To: RBG7-L Mailing List Subject: [RBG7-L] - RE: Help Files Don't work SUCCESS I also do not have Zone Alarm but setting the Win XP security off doesn't improve things. I still get the "Action Cancelled" notification in the right hand window, -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Paula Stuart Sent: Monday, July 18, 2005 1:54 PM To: RBG7-L Mailing List Subject: [RBG7-L] - RE: Help Files Don't work SUCCESS Jan, that's consistent with the system I'm using I have XP Pro, with no Zone Alarm. I think it was the XP Security that blocked the files. Paula Stuart Community Development Strategies 70 Summer Street Somerville, MA 02143 617-776-3367 617-776-4554 (Fax) 617-388-1331 (Cell) [EMAIL PROTECTED] -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Jan Johansen Sent: Monday, July 18, 2005 1:48 PM To: RBG7-L Mailing List Subject: [RBG7-L] - RE: Help Files Don't work SUCCESS Need to rescind what I just said about Zone Alarm. This was done on a laptop with out virus protection. I think it was the XP Pro Security Firewall that did it. I believe we might need to allow an exception to whatever Rbase server is being used. Jan ----- Original Message ----- From: "Jan Johansen" <[EMAIL PROTECTED]> To: "RBG7-L Mailing List" <[email protected]> Sent: Monday, July 18, 2005 10:43 AM Subject: [RBG7-L] - RE: Help Files Don't work SUCCESS > OK, > > After relooking at all the posts, it was the security properties on > the files. Unblocked them. OK now. > > Come to think of it I have Zone Alarm also. > > Jan > > -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.336 / Virus Database: 267.9.0/50 - Release Date: 7/16/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.336 / Virus Database: 267.9.0/50 - Release Date: 7/16/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.336 / Virus Database: 267.9.0/50 - Release Date: 7/16/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.336 / Virus Database: 267.9.0/50 - Release Date: 7/16/2005
