At 12:56 PM -0600 2/19/06, Michael Krugman wrote:
Well...someone will have to respond then, right?

Wrong. The point is that chances are good nobody from RS is even reading this list, let alone a long belly-aching thread such as this one. And they certainly can't respond to something they don't even see. This is a USER list, intended to give us a chance to help each other. It is not an RS support forum, nor is it intended to be a place to vent frustrations -- though it has often become that, resulting in at least some of the remaining RS engineers unsubscribing from it.

I tended to follow this list and respond when I could when I worked at RS, but that was my own choice, not part of my job description. And even I would start ignoring a thread when it had clearly devolved beyond the point of useful discourse.

When you have a problem, use the proper support channels: the feedback system, the developer program, cornering Geoff at REAL World, etc. Adding noise to this list just makes it less and less useful for anyone. I'm about this far -> <- from unsubscribing too.

Best,
- Joe

--

Joseph J. Strout
[EMAIL PROTECTED]
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