On Mar 23, 2006, at 12:44 PM, Jeffrey Ellis wrote:
A community of people who love and support a particular product should
listen to criticism with openness and interest. If they don't, that
necessarily raises questions about the quality of that product. If
people
who really know get defensive when flaws are brought to light, that
makes
people think there must be something wrong, as perhaps the
criticisms have
been heard so often, that it's defenders are sick of responding to
things
they can do nothing about.
I fully agree with what you say here. My problem is with HOW some
people word their criticisms. My problem is with the tone that some
people use because they are sitting at a keyboard and not facing the
person or persons at the other end. Would they speak in the same
tone, using the same languague they use electronically, if they were
sitting in a room with the RB engineers? I doubt it and if they did
then you would just have to consider the source. Constructive
criticism is great, destructive criticism shows a complete lack of
responsibility in my opinion.
=== A Mac addict in Tennessee ===
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