On Mar 23, 2006, at 1:44 PM, Jeffrey Ellis wrote:
Sorry to put my two cents in, but I think one of the reasons,
sadly, many
people don't use RB is *not* because of what they've heard about
the IDE,
but because of the reaction of some very experienced people -- the
"sages",
if you will, of RB -- who should be expected to be objective, and
offer
sound, expert advise when a problem arises, but instead react with
anger and
defensiveness when the product is criticized in virtually any way,
or worse,
ignore the folks making the criticism as if they're too stupid or
annoying
to know what they're talking about. It is exactly the newbies who
will find
this first -- and they're the ones who tell others about their
experience.
I wouldn't label myself as a "sage", but I too am tired of wading
through the complaints. I used to answer people's questions here on
the NUG as often as I could. Since the RB2005 release, the NUG feels
like it has been 80% whiner / complainer posts. It is not worth my
time to wade through the unproductive complaints to find people's
honest questions. On the other hand, while I don't like forums as
much, I have been answering more questions there because the
complaining has been kept to a minimum. Practically every product
has bugs, RB is no exception. We're all here to help each other (I
assume), so instead of ranting about an issue one is having, state
the issue at hand and ask for help. Rant at the customer service
department.
Christian
Pariahware, Inc. Custom Software
<[EMAIL PROTECTED]>
<http://www.pariahware.com>
--
God loved you so much that He gave His only son Jesus. What have you
done with God's gift?
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