Thanks. That is a wonderful option. What is your friend's name so I
can give it to her and how other than email can she reach them to
schedule? Sounds like they are taking on CMIT.
-- Here's to your success!
Jan Triplett
COO Business Success Center
City of Austin Certified Green Business
Twitter
Linkedin
http://ownersview.com
http://runitright.biz
On Mar 25, 2010, at 10:36 AM, Mark Phillip wrote:
<plug>
A buddy of mine here in Austin is starting up a new tech support
service that's made for this demographic and this type of problem.
Their tagline is "If you didn't grow up using a computer - we're
here to help!"
Jan, the pilot program is free, so if your friend is still having
trouble this could be a solution.
ComputerSupportBuddy
http://www.computersupportbuddy.com/forms/become-pilot-participant
</plug>
Thanks,
Mark
http://markphillip.com
On Wed, Mar 24, 2010 at 9:26 AM, Ryan Joy <[email protected]> wrote:
Jan, have her go to http://housecall.trendmicro.com/ and run a free
online virus scan. You might need to walk her through downloading
the small helper file (to a location she can remember) and then
starting the scan. Depending on the type of infection, HouseCall
will either fix or quarantine the file.
I think McAffee also has a free online scan, but I've never used or
recommended them to anyone.
-RYAN JOY
http://ryanjoy.com
http://twitter.com/atxryan
512.552.2687 mobile
On Mar 24, 2010, at 9:17 AM, Jan Triplett wrote:
> I run Macs but I have an older friend that is not very computer
savvy. She got a message that says it detected she has the Trojan
virus. It came up with pictures of her grandson. Her son told her to
ignore the warnings in the past that they were not real.
>
> I would really appreciate some advice on how to help her. (Son is
in another state.)
>
> Thanks.
>
>
> -- Here's to your success!
>
> Jan Triplett
> COO Business Success Center
> City of Austin Certified Green Business
> Twitter
> Linkedin
> http://ownersview.com
> http://runitright.biz
>
>
>
>
>
>
>
>
>
>
> --
> Our Web site: http://www.RefreshAustin.org/
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