Hey Jan, his name is Zack Metzner, and you can get him at [email protected] or 800-272-6702.
Thanks, Mark http://markphillip.com On Thu, Mar 25, 2010 at 1:40 PM, Jan Triplett <[email protected]> wrote: > Thanks. That is a wonderful option. What is your friend's name so I can > give it to her and how other than email can she reach them to schedule? > Sounds like they are taking on CMIT. > > > -- Here's to your success! > > Jan Triplett > COO Business Success Center > City of Austin Certified Green Business > Twitter <http://twitter.com/jantriplett> > Linkedin<http://www.linkedin.com/profile?viewProfile=&key=27232&locale=en_US&trk=tab_pro> > http://ownersview.com > http://runitright.biz > > > > > > > > > > On Mar 25, 2010, at 10:36 AM, Mark Phillip wrote: > > <plug> > > A buddy of mine here in Austin is starting up a new tech support service > that's made for this demographic and this type of problem. Their tagline is > "If you didn't grow up using a computer - we're here to help!" > > Jan, the pilot program is free, so if your friend is still having trouble > this could be a solution. > > ComputerSupportBuddy > http://www.computersupportbuddy.com/forms/become-pilot-participant > > </plug> > > > > Thanks, > Mark > http://markphillip.com > > > > On Wed, Mar 24, 2010 at 9:26 AM, Ryan Joy <[email protected]> wrote: > >> Jan, have her go to http://housecall.trendmicro.com/ and run a free >> online virus scan. You might need to walk her through downloading the small >> helper file (to a location she can remember) and then starting the scan. >> Depending on the type of infection, HouseCall will either fix or quarantine >> the file. >> >> I think McAffee also has a free online scan, but I've never used or >> recommended them to anyone. >> >> -RYAN JOY >> http://ryanjoy.com >> http://twitter.com/atxryan >> 512.552.2687 mobile >> >> >> On Mar 24, 2010, at 9:17 AM, Jan Triplett wrote: >> >> > I run Macs but I have an older friend that is not very computer savvy. >> She got a message that says it detected she has the Trojan virus. It came up >> with pictures of her grandson. Her son told her to ignore the warnings in >> the past that they were not real. >> > >> > I would really appreciate some advice on how to help her. (Son is in >> another state.) >> > >> > Thanks. >> > >> > >> > -- Here's to your success! >> > >> > Jan Triplett >> > COO Business Success Center >> > City of Austin Certified Green Business >> > Twitter >> > Linkedin >> > http://ownersview.com >> > http://runitright.biz >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > -- >> > Our Web site: http://www.RefreshAustin.org/ >> > >> > You received this message because you are subscribed to the Google >> Groups "Refresh Austin" group. >> > >> > [ Posting ] >> > To post to this group, send email to [email protected] >> > Job-related postings should follow http://tr.im/refreshaustinjobspolicy >> > We do not accept job posts from recruiters. >> > >> > [ Unsubscribe ] >> > To unsubscribe from this group, send email to >> [email protected]<refresh-austin%[email protected]> >> > >> > [ More Info ] >> > For more options, visit this group at >> http://groups.google.com/group/Refresh-Austin >> > >> > To unsubscribe from this group, send email to refresh-austin+ >> unsubscribegooglegroups.com or reply to this email with the words "REMOVE >> ME" as the subject. >> >> -- >> Our Web site: http://www.RefreshAustin.org/ >> >> You received this message because you are subscribed to the Google Groups >> "Refresh Austin" group. >> >> [ Posting ] >> To post to this group, send email to [email protected] >> Job-related postings should follow http://tr.im/refreshaustinjobspolicy >> We do not accept job posts from recruiters. >> >> [ Unsubscribe ] >> To unsubscribe from this group, send email to >> [email protected]<refresh-austin%[email protected]> >> >> [ More Info ] >> For more options, visit this group at >> http://groups.google.com/group/Refresh-Austin >> >> To unsubscribe from this group, send email to refresh-austin+ >> unsubscribegooglegroups.com or reply to this email with the words "REMOVE >> ME" as the subject. >> > > > -- > Our Web site: http://www.RefreshAustin.org/ > > You received this message because you are subscribed to the Google Groups > "Refresh Austin" group. > > [ Posting ] > To post to this group, send email to [email protected] > Job-related postings should follow http://tr.im/refreshaustinjobspolicy > We do not accept job posts from recruiters. > > [ Unsubscribe ] > To unsubscribe from this group, send email to > [email protected] > > [ More Info ] > For more options, visit this group at > http://groups.google.com/group/Refresh-Austin > > To unsubscribe from this group, send email to refresh-austin+ > unsubscribegooglegroups.com or reply to this email with the words "REMOVE > ME" as the subject. > > > -- > Our Web site: http://www.RefreshAustin.org/ > > You received this message because you are subscribed to the Google Groups > "Refresh Austin" group. > > [ Posting ] > To post to this group, send email to [email protected] > Job-related postings should follow http://tr.im/refreshaustinjobspolicy > We do not accept job posts from recruiters. > > [ Unsubscribe ] > To unsubscribe from this group, send email to > [email protected]<refresh-austin%[email protected]> > > [ More Info ] > For more options, visit this group at > http://groups.google.com/group/Refresh-Austin > > To unsubscribe from this group, send email to refresh-austin+ > unsubscribegooglegroups.com or reply to this email with the words "REMOVE > ME" as the subject. > -- Our Web site: http://www.RefreshAustin.org/ You received this message because you are subscribed to the Google Groups "Refresh Austin" group. [ Posting ] To post to this group, send email to [email protected] Job-related postings should follow http://tr.im/refreshaustinjobspolicy We do not accept job posts from recruiters. [ Unsubscribe ] To unsubscribe from this group, send email to [email protected] [ More Info ] For more options, visit this group at http://groups.google.com/group/Refresh-Austin To unsubscribe from this group, send email to refresh-austin+unsubscribegooglegroups.com or reply to this email with the words "REMOVE ME" as the subject.
