I use Retrospect for workgroup backups to DVD-RAM, but thought I'd
experiment a bit with the backup-to-FTP capability, using my 10MB
space that I get from my ISP (MediaOne).
The FTP backup seemed to work well enough, but it was just an
experiment so I forgot about it, until I recently tried to put
something else on FTP space and realized I had no more room. That's
fine, I'll just delete the backup file.
First, I tried resetting it using Retrospect, but I had forgotten the
encryption password. No problem, I don't need the data, I just want
to get rid of it.
So I started up my FTP client to manually delete the files, BUT I
CAN'T SEE THEM. I can see the folder, named by default "BackupSet A",
but when I go inside it, I can't see the files. I know they're there,
because there's nothing else in my FTP directory, and something's
taking up the space.
Using FTP commands, you cannot delete a directory if it contains
files, and I couldn't delete "BackupSet A" but it didn't appear to
have any files in it either.
I called Dantz to see how the heck Retro was creating invisible FTP
files, and what I could do about it. They told me (as I thought
already) there is no such thing as an invisible FTP file.
Finally, after the phone call, I solved the problem myself: I
personally would never think to make a folder on an FTP or a Unix
system have a space within it. But, the default name that Retro chose
(and I accepted )does has a space in it.
For some reason, it turns out that the FTP server software that
MediaOne uses allows a space in a folder name BUT will not allow you
to then see any files in that folder.
My guess is that most FTP servers don't act this way, BUT if you use
Retro's backup-via-FTP, my advice is to not use the default
foldername that Retro uses or you may have troubles later on. -Steve
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