Thanks for everyone's help.
The issue is fixed now.
Great help indeed !!

On Feb 1, 9:09 pm, Onkar <onkarshi...@gmail.com> wrote:
> On Jan 28, 10:38 pm, Kunjal <kunjal.par...@gmail.com> wrote:
>
> > Hello,
>
> > For one of our user, he does have active account and when he approves
> > the review, the ship it counter is still zero.
> > Why this is happening?
>
> > When I debug this, I found that the user did logged in RB today but in
> > the Submitters list, it is showing his last login as 2009-12-17.
>
> > Is this causing issue? Where should I debug for this?
>
> Which version of reviewboard are you using? There was indeed an issue
> in earlier versions which is fixed in latest 1.0.x version.
>
> Check following release 
> notes.http://www.reviewboard.org/docs/releasenotes/dev/reviewboard/1.0.2/
>
> Onkar

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