On Wed, Oct 8, 2008 at 9:50 AM, Sharpe, Sam J <[EMAIL PROTECTED]>wrote:
> On Tue, 7 Oct 2008, Arthur Kao wrote:
>
>> For past two months, the frequency of getting "Error communicating
>> with server. The message was: Service Temporarily Unavailable" error
>> message seems to be going up, often I have to retry several times
>> before RHN would respond. I do have a RHN proxy, but I get the same
>> error on my RHN proxy therefore I don't think it's the problem.
>>
>> Anyone else experiencing the same issue?
>>
>
> To quote Red Hat SR# 1862538 which we opened on 2nd October with regard to
> this issue:
>
> "RHN 5642 2008/10/07 02:36:33 +01:00: ('rpclib.ProtocolError',
> <ProtocolError for xmlrpc.rhn.redhat.com /XMLRPC: 503 Service Temporarily
> Unavailable>)
>
> This is an error directly from the RHN hosted server. I have done some
> investigation and unfortunately the RHN service is currently undergoing a
> prolonged period of disruption and so to a certain extent we are expecting
> to see errors of this type. I can assure you that our engineers are working
> hard to resolve the issue.
>
> The large number of 503 type errors that you are seeing in the
> ssl_access_logs are not actually directly from xmlrpc.rhn.redhat.com, but
> from your RHN proxy itself. I believe that these are an artifact of the
> problems communicating with RHN hosted"
>
> So, 5 days of back and forth (on a Premium Support subscription) leads to
> the admission that RHN is having unadvertised disruption. The fact this
> disruption hasn't been advertised to anyone we know of, and that it took 5
> days of sending debug logs back and forth to confirm there is nothing wrong
> with our proxy and that this is a known error is something that we are
> chasing up through the Support channels.
>
> i'm glad someone mentioned this, I was having problems last night too. At
least we know where the problem is now.
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