On Wed, Oct 8, 2008 at 11:35 AM, inode0 <[EMAIL PROTECTED]> wrote:
> On Wed, Oct 8, 2008 at 10:14 AM, Vanco Backup <[EMAIL PROTECTED]> wrote:
>> On Wed, Oct 8, 2008 at 6:01 AM, Sharpe, Sam J <[EMAIL PROTECTED]> wrote:
>>> There is an announcement list for this. There was no announcement of the 
>>> current problems.
>>> https://www.redhat.com/mailman/listinfo/rhn-outage-list
>>
>> Therefore it's worthless.
>
> Well to be fair this isn't an outage, just a serious degradation of
> service. One could argue that something should be announced somewhere
> but I'm not sure the outage list is the right place.

Hmm - I understand your point, but at what time does a degradation of
service become and outage in the eyes of a customer trying to bring a
dozen new servers on-line?  To my customer the service was out.  It
wasn't a gray area.  IMO the user experience should dictate what is or
is not an outage.....

So, perhaps the outage list does, in fact, need to be more like the
eBay link, and become a means to let users know that "things aint
right".

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