On Mon, 13 Oct 2008, Tom Sightler wrote:
On Wed, 2008-10-08 at 12:40 -0500, Vanco Backup wrote:
Hmm - I understand your point, but at what time does a degradation of
service become and outage in the eyes of a customer trying to bring a
dozen new servers on-line? To my customer the service was out. It
wasn't a gray area. IMO the user experience should dictate what is or
is not an outage.....
Right, like right now, at this minute, RHN is effectively out for me.
Running "up2date -u" or "yum update" on any of my systems mostly just
times out. Sometimes it will start and then time out. This happens
with a diverse set of systems on two continents using different ISP's so
effectively RHN is down.
Have you reported this to Red Hat? We're having an issue with our SR#
(1862538) in that Red Hat Support are saying that it is not a general
issue and that not everyone is affected - so we'd really appreciate as
many people as possible logging "ME-TO" Service Requests referencing
that SR number.
Basically we have a single ISP (I really don't think ja.net is having
issues), a single RHN proxy (RH confirm it's not an issue with our Proxy
setup and we haven't changed config recently) and the same widespread
issues you are experiencing.
--
Sam
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