On 2/15/2007 3:06 AM, Jesse Vincent wrote:

On Feb 14, 2007, at 4:02 PM, Joe Casadonte wrote:

Would this be easy to hack in? I haven't touched the schema at all, so I don't know what's involved....


It's certainly possible with the architecture. What are you looking to use it for?

Specifically, I'm looking to set up a queue owner who gets notified of new tickets, but is not added as a Cc or AdminCc to the ticket itself. In general, it could be used for holding all sorts of information to be used by Scrips or reports. Thanks!

--
Regards,


joe
Joe Casadonte
[EMAIL PROTECTED]

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