Mikko Lipasti wrote:
On Mon, 2007-05-21 at 14:08 -0700, Justin Brodley wrote:
Basically were an ASP hosting operation, we have hundreds of customers
that pay us money to host their site. Our company has several
departments that create tickets associated to each of the customers.
Currently the way were managing Customer is by having them defined as
a custom field and then we can write reports based off these custom
fields.
Why can't you use Requestor field to identify customers?
Or dedicate a queue to each customer? If the people using it are
different, a queue seems like the logical way to separate them.
--
Les Mikesell
[EMAIL PROTECTED]
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