There's a very good user's documentation at
http://www.css.washington.edu/wiki/Category:Request_Tracker which I
chose to adapt for our internal documentation. You should have a look at
the topics How To and Using RT.
Tom H schrieb:
Deepika Bhatia wrote:
Is there any users manual and administrators manual available for RT?
Hi,
We are currently writing end user documentation for RT, and it would
really help to see what has been done before. If you care to share ;-)
Many Thanks,
Tom
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