Those of you who have built local user documentation for RT - would you be interested in collaborating on an open RT user/admin guide to help replace what's on the wiki and in RT Essentials?
Whatever gets build can obviously tweaked for your local environment, but the advantage of having other organizations contributing to a shared guide is that it will be semi-magically kept up to date as RT continues to grow and evolve. Best Practical can, of course, provide mailing lists, version control and all the rest of what you need. Best, Jesse _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
