Any suggestions that could help with this? I had one off-list suggestion to make sure that the user logged out/in after the permission change, which was being done.
Thanks, Keith > RT 3.6.1 > > We have four users on this system. In "10 newest unowned tickets", one > user has the ticket number as a link and also a 'take' link; the other > three users have only a plain-text ticket number and no take link. > > At first I thought this was down to permissions, but I have granted one > use full global permissions and there has been no change. > > Where should I be looking to try to resolve this? > > Thanks, > Keith _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
