On Tue, Nov 16, 2010 at 01:57:52PM +0000, Rithy R wrote: > Please ... any one can help me...
As mentioned in the bug report you filed, it is hard to help without knowing more about your actual config (preferably from Configuration -> Tools -> System COnfiguration) and what you mean by 'the sla extension stopped working' I've run RTFM and SLA together without issue -kevin > > > ---------------------------------------------------------------------------------------------- > > From: [email protected] > To: [email protected] > Date: Mon, 15 Nov 2010 09:16:08 +0000 > Subject: [rt-users] RT 3.8.7 - How to configure RT::FM along with > RT::Extension::SLA? > > Dear RT Community, > My RT was working with with below config: > Set(@Plugins, qw( > RT::Extension::SLA > )); > After setup RTFM 2.4.2 my config look like this: > Set(@Plugins, qw( > RT::Extension::SLA > RT::FM > )); > Once I restart apache, I found RTFM link in my RT home page but when new > ticket is created, my > SLA extension stop working and it is no longer change the due date based > on SLA setup. > Please kindly help to advise. > Regards, > Rithy
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