Hi, I need to add the attachments to the replies and comments of our tickets I saw that you can add the header RT-Attach-Message, to the template, but I guess its not working with just that Is there anything else that I need to do to use that functionality? Does that work in RT4? Thanks
Joy Dragon unki no ryoushi -------- 2011 Training: http://bestpractical.com/services/training.html
