On 08/09/2011 05:59 PM, Joanne Keown wrote:
> Many thanks for your response below, however, I don't believe the
> Content has anything to do with this issue. I tried switching the two
> lines around (as shown below) but this stopped the email from working
> all together.
Remove the Content: line entirely, it's useless, and make sure there is
a blank line between the last header (RT-Attach-Message: yes) and your
template text.
> Subject: AutoReply: {$Ticket->Subject}
> Content-Type: text/html
> RT-Attach-Message: yes
> Content:
Thomas
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Chicago, IL, USA September 26 & 27, 2011
* San Francisco, CA, USA October 18 & 19, 2011
* Washington DC, USA October 31 & November 1, 2011
* Melbourne VIC, Australia November 28 & 29, 2011
* Barcelona, Spain November 28 & 29, 2011
