There is no question that companies with top shelf customer service like the former owners of S Helper Service (IMHO they ranked up with LL Bean and a few other top tier companies when it came to customer service) make a real positive contribution especially to those just starting out in the hobby.
But like many things, manufacturing is also going through a transformation. S Helper led the way in S scale by building models that could support all the various control systems and their user communities and they are to be applauded for that. IMHO it was especially good as DCC and some of the proprietary systems offers far more control capabilities than AC or DC. But let's also be honest and recognize that that capability generally came with the need for someone (SHS, model buyer or others) to sometimes open the loco and make some changes in plug, etc. to support those control systems. Lionel IMHO has taken the ease of use one step farther from what I can see on the SD70ACe. Yes their are electronics in the loco, but who cares. There are electronics in almost everything we buy now. The real important advance is that now in most cases there is simply no need to open the loco at all. The electronics are a lot smarter. Put it on a DC powered track it just runs. Put it on a DCC powered track and it just runs. Put it on a Legacy or TMCC controlled track it just runs. Put it on AC and it just runs. Move it from one to the other and it just runs. Thankfully, manufacturers continue to innovate...we get more capability in simpler to use forms... Michael Greene Sent from my iPad On Mar 24, 2013, at 10:38 AM, "Lynn" <[email protected]> wrote: > > > <snip> ... > I would also like to see the manufacturers continue the type of service we > had with S Helper. The ability to customize a trainset was a major positive > that could only help sell to a new modeler. > > ------------------------------------ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/S-Scale/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/S-Scale/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
