Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-02-02 Thread Kunjal
Thanks for everyone's help.
The issue is fixed now.
Great help indeed !!


On Feb 1, 9:09 pm, Onkar  wrote:
> On Jan 28, 10:38 pm, Kunjal  wrote:
>
> > Hello,
>
> > For one of our user, he does have active account and when he approves
> > the review, the ship it counter is still zero.
> > Why this is happening?
>
> > When I debug this, I found that the user did logged in RB today but in
> > the Submitters list, it is showing his last login as 2009-12-17.
>
> > Is this causing issue? Where should I debug for this?
>
> Which version of reviewboard are you using? There was indeed an issue
> in earlier versions which is fixed in latest 1.0.x version.
>
> Check following release 
> notes.http://www.reviewboard.org/docs/releasenotes/dev/reviewboard/1.0.2/
>
> Onkar

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Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-02-01 Thread Onkar
On Jan 28, 10:38 pm, Kunjal  wrote:
> Hello,
>
> For one of our user, he does have active account and when he approves
> the review, the ship it counter is still zero.
> Why this is happening?
>
> When I debug this, I found that the user did logged in RB today but in
> the Submitters list, it is showing his last login as 2009-12-17.
>
> Is this causing issue? Where should I debug for this?

Which version of reviewboard are you using? There was indeed an issue
in earlier versions which is fixed in latest 1.0.x version.

Check following release notes.
http://www.reviewboard.org/docs/releasenotes/dev/reviewboard/1.0.2/


Onkar

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Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-02-01 Thread Christian Hammond
ship_it is a flag on a review indicating whether or not that particular
review says that the review request is, in the reviewer's opinion, ready to
be shipped.

shipit_count on the Review Request is a counter of the total number of
reviews made on that review request where ship_it=1.

If the review itself is published and marked as Ship It, its ship_it field
should definitely be 1. I've never see a case where it wasn't. You wouldn't
be seeing the green "Ship It!" indicator if it was 0.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
VMware, Inc. - http://www.vmware.com


On Mon, Feb 1, 2010 at 11:09 AM, Kunjal  wrote:

> so, what is the diff between ship_it and shipit_count?
> If there is at-least one ship it marked, the value of ship_it should
> not be one?
> I understand that ship_it is providing 0 or 1 only. It is not the
> actual count.
> Just want to understand why if the review is approved, ship_it is
> still zero?
>
> Kunjal
>
>
>
> On Feb 1, 11:05 am, Kunjal  wrote:
> > Ok.
> >
> > It looks like I found the issue.
> > I am doing query on incorrect table..
> >
> > Let me try this out.
> >
> > On Jan 29, 2:22 pm, Christian Hammond  wrote:
> >
> >
> >
> > > Hi,
> >
> > > I'd love to provide a patch, except I don't think Review Board is
> broken.
> > > This works fine from what I can tell, and the code has not changed
> since we
> > > introduced it.
> >
> > > I'm not convinced the query is correct, though. That ship_it column is
> not a
> > > counter. It's a boolean flag, meaning that you'll get back a 1 or a 0.
> It's
> > > not taking into account the sum of the values from those reviews.
> >
> > > What you probably want to be querying is the shipit_count column on the
> > > reviewrequest itself. This is the actual number of published reviews
> marked
> > > Ship It for that review request.
> >
> > > Christian
> >
> > > --
> > > Christian Hammond - chip...@chipx86.com
> > > Review Board -http://www.reviewboard.org
> > > VMware, Inc. -http://www.vmware.com
> >
> > > On Fri, Jan 29, 2010 at 2:13 PM, Kunjal 
> wrote:
> > > > Chris.
> >
> > > > Here is what happening.
> >
> > > > Reviewer mark the review Ship It.
> > > > In the night, I generate the report saying how many reviews are
> > > > apprved or how many are pending etc.
> >
> > > > I create the query and get the data of SHIP IT counter:
> >
> > > >  my $query = "
> >
> > > > SELECT r1.id, submitter_id, r2.username, r2.first_name,
> r2.last_name,
> > > > changenum ,time_added, description, ship_it FROM
> > > > reviewboard.reviews_reviewrequest r1 LEFT OUTER JOIN
> > > > diffviewer_diffset n1 on r1.diffset_history_id=n1.history_id LEFT
> > > > OUTER JOIN diffviewer_filediff n2 on n1.id=n2.diffset_id LEFT  OUTER
> > > > JOIN reviewboard.reviews_review r  ON r1.id=r.review_request_id
>  LEFT
> > > > OUTER JOIN reviewboard.auth_user r2 ON submitter_id=r2.id where
> > > > description like '$uniqueKey';
> >
> > > >  ";
> >
> > > > From this query result, I found the value of SHIP IT counter and
> > > > report whether reveiew is approved or pending.
> >
> > > > So, for few users we are observing that even if they click on Ship
> It,
> > > > the value of ship_it counter is zero.
> >
> > > > We are having more of such issue now a days.
> > > > Someone report one more issue and issue escalated to director level
> !!
> > > > Can your team provide any patch release?
> >
> > > > We are using mySQL database.
> >
> > > > Kunjal
> >
> > > > On Jan 28, 2:46 pm, Christian Hammond  wrote:
> > > > > So, they click Ship It, publish the review, and you see the review
> with
> > > > the
> > > > > Ship It but you don't see that on the dashboard?
> >
> > > > > This sounds like the code for bumping up the Ship It counter
> > > > > (ReviewRequest.increment_ship_it in reviewboard/reviews/models.py)
> is not
> > > > > working correctly. What database are you using?
> >
> > > > > The last login time should be fine. I believe that's just storing
> when
> > > > they
> > > > > actually performed the login, and the cookie has kept him logged in
> ever
> > > > > since.
> >
> > > > > Christian
> >
> > > > > --
> > > > > Christian Hammond - chip...@chipx86.com
> > > > > Review Board -http://www.reviewboard.org
> > > > > VMware, Inc. -http://www.vmware.com
> >
> > > > > On Thu, Jan 28, 2010 at 9:38 AM, Kunjal 
> wrote:
> > > > > > Hello,
> >
> > > > > > For one of our user, he does have active account and when he
> approves
> > > > > > the review, the ship it counter is still zero.
> > > > > > Why this is happening?
> >
> > > > > > When I debug this, I found that the user did logged in RB today
> but in
> > > > > > the Submitters list, it is showing his last login as 2009-12-17.
> >
> > > > > > Is this causing issue? Where should I debug for this?
> >
> > > > > > Kunjal
> >
> > > > > > --
> > > > > > Want to help the Review Board project? Donate today at
> > > > > >http://www.reviewboard.org/donate/
> > > > > > Happy user? Let us know at

Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-02-01 Thread Kunjal
so, what is the diff between ship_it and shipit_count?
If there is at-least one ship it marked, the value of ship_it should
not be one?
I understand that ship_it is providing 0 or 1 only. It is not the
actual count.
Just want to understand why if the review is approved, ship_it is
still zero?

Kunjal



On Feb 1, 11:05 am, Kunjal  wrote:
> Ok.
>
> It looks like I found the issue.
> I am doing query on incorrect table..
>
> Let me try this out.
>
> On Jan 29, 2:22 pm, Christian Hammond  wrote:
>
>
>
> > Hi,
>
> > I'd love to provide a patch, except I don't think Review Board is broken.
> > This works fine from what I can tell, and the code has not changed since we
> > introduced it.
>
> > I'm not convinced the query is correct, though. That ship_it column is not a
> > counter. It's a boolean flag, meaning that you'll get back a 1 or a 0. It's
> > not taking into account the sum of the values from those reviews.
>
> > What you probably want to be querying is the shipit_count column on the
> > reviewrequest itself. This is the actual number of published reviews marked
> > Ship It for that review request.
>
> > Christian
>
> > --
> > Christian Hammond - chip...@chipx86.com
> > Review Board -http://www.reviewboard.org
> > VMware, Inc. -http://www.vmware.com
>
> > On Fri, Jan 29, 2010 at 2:13 PM, Kunjal  wrote:
> > > Chris.
>
> > > Here is what happening.
>
> > > Reviewer mark the review Ship It.
> > > In the night, I generate the report saying how many reviews are
> > > apprved or how many are pending etc.
>
> > > I create the query and get the data of SHIP IT counter:
>
> > >  my $query = "
>
> > > SELECT r1.id, submitter_id, r2.username, r2.first_name, r2.last_name,
> > > changenum ,time_added, description, ship_it FROM
> > > reviewboard.reviews_reviewrequest r1 LEFT OUTER JOIN
> > > diffviewer_diffset n1 on r1.diffset_history_id=n1.history_id LEFT
> > > OUTER JOIN diffviewer_filediff n2 on n1.id=n2.diffset_id LEFT  OUTER
> > > JOIN reviewboard.reviews_review r  ON r1.id=r.review_request_id  LEFT
> > > OUTER JOIN reviewboard.auth_user r2 ON submitter_id=r2.id where
> > > description like '$uniqueKey';
>
> > >  ";
>
> > > From this query result, I found the value of SHIP IT counter and
> > > report whether reveiew is approved or pending.
>
> > > So, for few users we are observing that even if they click on Ship It,
> > > the value of ship_it counter is zero.
>
> > > We are having more of such issue now a days.
> > > Someone report one more issue and issue escalated to director level !!
> > > Can your team provide any patch release?
>
> > > We are using mySQL database.
>
> > > Kunjal
>
> > > On Jan 28, 2:46 pm, Christian Hammond  wrote:
> > > > So, they click Ship It, publish the review, and you see the review with
> > > the
> > > > Ship It but you don't see that on the dashboard?
>
> > > > This sounds like the code for bumping up the Ship It counter
> > > > (ReviewRequest.increment_ship_it in reviewboard/reviews/models.py) is 
> > > > not
> > > > working correctly. What database are you using?
>
> > > > The last login time should be fine. I believe that's just storing when
> > > they
> > > > actually performed the login, and the cookie has kept him logged in ever
> > > > since.
>
> > > > Christian
>
> > > > --
> > > > Christian Hammond - chip...@chipx86.com
> > > > Review Board -http://www.reviewboard.org
> > > > VMware, Inc. -http://www.vmware.com
>
> > > > On Thu, Jan 28, 2010 at 9:38 AM, Kunjal  wrote:
> > > > > Hello,
>
> > > > > For one of our user, he does have active account and when he approves
> > > > > the review, the ship it counter is still zero.
> > > > > Why this is happening?
>
> > > > > When I debug this, I found that the user did logged in RB today but in
> > > > > the Submitters list, it is showing his last login as 2009-12-17.
>
> > > > > Is this causing issue? Where should I debug for this?
>
> > > > > Kunjal
>
> > > > > --
> > > > > Want to help the Review Board project? Donate today at
> > > > >http://www.reviewboard.org/donate/
> > > > > Happy user? Let us know athttp://www.reviewboard.org/users/
> > > > > -~--~~~~--~~--~--~---
> > > > > To unsubscribe from this group, send email to
> > > > > reviewboard+unsubscr...@googlegroups.com
> > > 
> > > > > For more options, visit this group at
> > > > >http://groups.google.com/group/reviewboard?hl=en-Hidequoted text -
>
> > > > - Show quoted text -
>
> > > --
> > > Want to help the Review Board project? Donate today at
> > >http://www.reviewboard.org/donate/
> > > Happy user? Let us know athttp://www.reviewboard.org/users/
> > > -~--~~~~--~~--~--~---
> > > To unsubscribe from this group, send email to
> > > reviewboard+unsubscr...@googlegroups.com
> > > For more options, visit this group at
> > >http://groups.google.com/group/reviewboard?hl=en-Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

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Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-02-01 Thread Kunjal
Ok.

It looks like I found the issue.
I am doing query on incorrect table..

Let me try this out.



On Jan 29, 2:22 pm, Christian Hammond  wrote:
> Hi,
>
> I'd love to provide a patch, except I don't think Review Board is broken.
> This works fine from what I can tell, and the code has not changed since we
> introduced it.
>
> I'm not convinced the query is correct, though. That ship_it column is not a
> counter. It's a boolean flag, meaning that you'll get back a 1 or a 0. It's
> not taking into account the sum of the values from those reviews.
>
> What you probably want to be querying is the shipit_count column on the
> reviewrequest itself. This is the actual number of published reviews marked
> Ship It for that review request.
>
> Christian
>
> --
> Christian Hammond - chip...@chipx86.com
> Review Board -http://www.reviewboard.org
> VMware, Inc. -http://www.vmware.com
>
>
>
> On Fri, Jan 29, 2010 at 2:13 PM, Kunjal  wrote:
> > Chris.
>
> > Here is what happening.
>
> > Reviewer mark the review Ship It.
> > In the night, I generate the report saying how many reviews are
> > apprved or how many are pending etc.
>
> > I create the query and get the data of SHIP IT counter:
>
> >  my $query = "
>
> > SELECT r1.id, submitter_id, r2.username, r2.first_name, r2.last_name,
> > changenum ,time_added, description, ship_it FROM
> > reviewboard.reviews_reviewrequest r1 LEFT OUTER JOIN
> > diffviewer_diffset n1 on r1.diffset_history_id=n1.history_id LEFT
> > OUTER JOIN diffviewer_filediff n2 on n1.id=n2.diffset_id LEFT  OUTER
> > JOIN reviewboard.reviews_review r  ON r1.id=r.review_request_id  LEFT
> > OUTER JOIN reviewboard.auth_user r2 ON submitter_id=r2.id where
> > description like '$uniqueKey';
>
> >  ";
>
> > From this query result, I found the value of SHIP IT counter and
> > report whether reveiew is approved or pending.
>
> > So, for few users we are observing that even if they click on Ship It,
> > the value of ship_it counter is zero.
>
> > We are having more of such issue now a days.
> > Someone report one more issue and issue escalated to director level !!
> > Can your team provide any patch release?
>
> > We are using mySQL database.
>
> > Kunjal
>
> > On Jan 28, 2:46 pm, Christian Hammond  wrote:
> > > So, they click Ship It, publish the review, and you see the review with
> > the
> > > Ship It but you don't see that on the dashboard?
>
> > > This sounds like the code for bumping up the Ship It counter
> > > (ReviewRequest.increment_ship_it in reviewboard/reviews/models.py) is not
> > > working correctly. What database are you using?
>
> > > The last login time should be fine. I believe that's just storing when
> > they
> > > actually performed the login, and the cookie has kept him logged in ever
> > > since.
>
> > > Christian
>
> > > --
> > > Christian Hammond - chip...@chipx86.com
> > > Review Board -http://www.reviewboard.org
> > > VMware, Inc. -http://www.vmware.com
>
> > > On Thu, Jan 28, 2010 at 9:38 AM, Kunjal  wrote:
> > > > Hello,
>
> > > > For one of our user, he does have active account and when he approves
> > > > the review, the ship it counter is still zero.
> > > > Why this is happening?
>
> > > > When I debug this, I found that the user did logged in RB today but in
> > > > the Submitters list, it is showing his last login as 2009-12-17.
>
> > > > Is this causing issue? Where should I debug for this?
>
> > > > Kunjal
>
> > > > --
> > > > Want to help the Review Board project? Donate today at
> > > >http://www.reviewboard.org/donate/
> > > > Happy user? Let us know athttp://www.reviewboard.org/users/
> > > > -~--~~~~--~~--~--~---
> > > > To unsubscribe from this group, send email to
> > > > reviewboard+unsubscr...@googlegroups.com
> > 
> > > > For more options, visit this group at
> > > >http://groups.google.com/group/reviewboard?hl=en-Hide quoted text -
>
> > > - Show quoted text -
>
> > --
> > Want to help the Review Board project? Donate today at
> >http://www.reviewboard.org/donate/
> > Happy user? Let us know athttp://www.reviewboard.org/users/
> > -~--~~~~--~~--~--~---
> > To unsubscribe from this group, send email to
> > reviewboard+unsubscr...@googlegroups.com
> > For more options, visit this group at
> >http://groups.google.com/group/reviewboard?hl=en- Hide quoted text -
>
> - Show quoted text -

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Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-01-29 Thread Christian Hammond
Hi,

I'd love to provide a patch, except I don't think Review Board is broken.
This works fine from what I can tell, and the code has not changed since we
introduced it.

I'm not convinced the query is correct, though. That ship_it column is not a
counter. It's a boolean flag, meaning that you'll get back a 1 or a 0. It's
not taking into account the sum of the values from those reviews.

What you probably want to be querying is the shipit_count column on the
reviewrequest itself. This is the actual number of published reviews marked
Ship It for that review request.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
VMware, Inc. - http://www.vmware.com


On Fri, Jan 29, 2010 at 2:13 PM, Kunjal  wrote:

> Chris.
>
> Here is what happening.
>
> Reviewer mark the review Ship It.
> In the night, I generate the report saying how many reviews are
> apprved or how many are pending etc.
>
> I create the query and get the data of SHIP IT counter:
>
>  my $query = "
>
> SELECT r1.id, submitter_id, r2.username, r2.first_name, r2.last_name,
> changenum ,time_added, description, ship_it FROM
> reviewboard.reviews_reviewrequest r1 LEFT OUTER JOIN
> diffviewer_diffset n1 on r1.diffset_history_id=n1.history_id LEFT
> OUTER JOIN diffviewer_filediff n2 on n1.id=n2.diffset_id LEFT  OUTER
> JOIN reviewboard.reviews_review r  ON r1.id=r.review_request_id  LEFT
> OUTER JOIN reviewboard.auth_user r2 ON submitter_id=r2.id where
> description like '$uniqueKey';
>
>
>  ";
>
> From this query result, I found the value of SHIP IT counter and
> report whether reveiew is approved or pending.
>
> So, for few users we are observing that even if they click on Ship It,
> the value of ship_it counter is zero.
>
> We are having more of such issue now a days.
> Someone report one more issue and issue escalated to director level !!
> Can your team provide any patch release?
>
> We are using mySQL database.
>
> Kunjal
>
>
> On Jan 28, 2:46 pm, Christian Hammond  wrote:
> > So, they click Ship It, publish the review, and you see the review with
> the
> > Ship It but you don't see that on the dashboard?
> >
> > This sounds like the code for bumping up the Ship It counter
> > (ReviewRequest.increment_ship_it in reviewboard/reviews/models.py) is not
> > working correctly. What database are you using?
> >
> > The last login time should be fine. I believe that's just storing when
> they
> > actually performed the login, and the cookie has kept him logged in ever
> > since.
> >
> > Christian
> >
> > --
> > Christian Hammond - chip...@chipx86.com
> > Review Board -http://www.reviewboard.org
> > VMware, Inc. -http://www.vmware.com
> >
> >
> >
> > On Thu, Jan 28, 2010 at 9:38 AM, Kunjal  wrote:
> > > Hello,
> >
> > > For one of our user, he does have active account and when he approves
> > > the review, the ship it counter is still zero.
> > > Why this is happening?
> >
> > > When I debug this, I found that the user did logged in RB today but in
> > > the Submitters list, it is showing his last login as 2009-12-17.
> >
> > > Is this causing issue? Where should I debug for this?
> >
> > > Kunjal
> >
> > > --
> > > Want to help the Review Board project? Donate today at
> > >http://www.reviewboard.org/donate/
> > > Happy user? Let us know athttp://www.reviewboard.org/users/
> > > -~--~~~~--~~--~--~---
> > > To unsubscribe from this group, send email to
> > > reviewboard+unsubscr...@googlegroups.com
> 
> > > For more options, visit this group at
> > >http://groups.google.com/group/reviewboard?hl=en- Hide quoted text -
> >
> > - Show quoted text -
>
> --
> Want to help the Review Board project? Donate today at
> http://www.reviewboard.org/donate/
> Happy user? Let us know at http://www.reviewboard.org/users/
> -~--~~~~--~~--~--~---
> To unsubscribe from this group, send email to
> reviewboard+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/reviewboard?hl=en
>

-- 
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Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-01-29 Thread Kunjal
Chris.

Here is what happening.

Reviewer mark the review Ship It.
In the night, I generate the report saying how many reviews are
apprved or how many are pending etc.

I create the query and get the data of SHIP IT counter:

 my $query = "

SELECT r1.id, submitter_id, r2.username, r2.first_name, r2.last_name,
changenum ,time_added, description, ship_it FROM
reviewboard.reviews_reviewrequest r1 LEFT OUTER JOIN
diffviewer_diffset n1 on r1.diffset_history_id=n1.history_id LEFT
OUTER JOIN diffviewer_filediff n2 on n1.id=n2.diffset_id LEFT  OUTER
JOIN reviewboard.reviews_review r  ON r1.id=r.review_request_id  LEFT
OUTER JOIN reviewboard.auth_user r2 ON submitter_id=r2.id where
description like '$uniqueKey';


 ";

>From this query result, I found the value of SHIP IT counter and
report whether reveiew is approved or pending.

So, for few users we are observing that even if they click on Ship It,
the value of ship_it counter is zero.

We are having more of such issue now a days.
Someone report one more issue and issue escalated to director level !!
Can your team provide any patch release?

We are using mySQL database.

Kunjal


On Jan 28, 2:46 pm, Christian Hammond  wrote:
> So, they click Ship It, publish the review, and you see the review with the
> Ship It but you don't see that on the dashboard?
>
> This sounds like the code for bumping up the Ship It counter
> (ReviewRequest.increment_ship_it in reviewboard/reviews/models.py) is not
> working correctly. What database are you using?
>
> The last login time should be fine. I believe that's just storing when they
> actually performed the login, and the cookie has kept him logged in ever
> since.
>
> Christian
>
> --
> Christian Hammond - chip...@chipx86.com
> Review Board -http://www.reviewboard.org
> VMware, Inc. -http://www.vmware.com
>
>
>
> On Thu, Jan 28, 2010 at 9:38 AM, Kunjal  wrote:
> > Hello,
>
> > For one of our user, he does have active account and when he approves
> > the review, the ship it counter is still zero.
> > Why this is happening?
>
> > When I debug this, I found that the user did logged in RB today but in
> > the Submitters list, it is showing his last login as 2009-12-17.
>
> > Is this causing issue? Where should I debug for this?
>
> > Kunjal
>
> > --
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> >http://groups.google.com/group/reviewboard?hl=en- Hide quoted text -
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> - Show quoted text -

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Re: SHIP IT countre is zero even if reviewer clicks ship it.

2010-01-28 Thread Christian Hammond
So, they click Ship It, publish the review, and you see the review with the
Ship It but you don't see that on the dashboard?

This sounds like the code for bumping up the Ship It counter
(ReviewRequest.increment_ship_it in reviewboard/reviews/models.py) is not
working correctly. What database are you using?

The last login time should be fine. I believe that's just storing when they
actually performed the login, and the cookie has kept him logged in ever
since.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
VMware, Inc. - http://www.vmware.com


On Thu, Jan 28, 2010 at 9:38 AM, Kunjal  wrote:

> Hello,
>
> For one of our user, he does have active account and when he approves
> the review, the ship it counter is still zero.
> Why this is happening?
>
> When I debug this, I found that the user did logged in RB today but in
> the Submitters list, it is showing his last login as 2009-12-17.
>
> Is this causing issue? Where should I debug for this?
>
> Kunjal
>
> --
> Want to help the Review Board project? Donate today at
> http://www.reviewboard.org/donate/
> Happy user? Let us know at http://www.reviewboard.org/users/
> -~--~~~~--~~--~--~---
> To unsubscribe from this group, send email to
> reviewboard+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/reviewboard?hl=en

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