Re: [AusNOG] Telstra mobile issues again?

[James Hodgkinson]

What, like whatsapp/slack/irc/email/whatever? :)


On Thu, 24 May 2018, at 16:09, Nick Stallman wrote:
> If you had SMS via VoIP that would be *really* perfect.


> 
> On 24/05/18 15:52, Karen Hargreave wrote:
>> Dual sim, VoIP app on the phone, then tell everyone to call the
>> number linked to the VoIP number *shrug* not hard, just a pain>> 
>>  Sent from my iPad
>> 
>> On 24 May 2018, at 1:18 pm, Christopher Hawker
>> <m...@chrishawker.com.au> wrote:>> 
>>> That is where a mobile number on a SIP service would come in useful,
>>> 2 providers for data failover, same number no matter which network.>>> 


>>> CH.


>>> 
>>> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of
>>> Bradley Amm <b...@bradleyamm.com> *Sent:* Thursday, May 24, 2018
>>> 1:06:17 PM *To:* Tony Miles; Mark Currie *Cc:*
>>> ,ausnog@lists.ausnog.net, *Subject:* Re: [AusNOG] Telstra
>>> mobile issues again?>>>  
>>> Yes but the point is the number is only associated to one sim. If
>>> that sims network provider is down you still wont get calls to that
>>> number.>>> 
>>> You can still make calls
>>> 
>>> 
>>> 
>>> 
>>> Sent from my Samsung Galaxy smartphone.
>>> 
>>>  Original message 
>>> From: Tony Miles <tmile...@gmail.com>
>>> Date: 24/5/18 9:58 am (GMT+08:00)
>>> To: Mark Currie <mcur...@laserfast.com.au>
>>> Cc: "<,ausnog@lists.ausnog.net>," <ausnog@lists.ausnog.net>
>>> Subject: Re: [AusNOG] Telstra mobile issues again?
>>> 
>>> Might be a market now for dual-sim 'electronic bracelets' too now :)>>> 
>>> On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au>
>>> wrote:>>> 
>>>> There are dual SIM phones available as well.. Just sayin’ :-)


>>>> Mark


>>>>  


>>>> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf
>>>> Of *Bradley Amm *Sent:* Wednesday, 23 May 2018 11:19 AM *To:*
>>>> ausnog@lists.ausnog.net *Subject:* Re: [AusNOG] Telstra mobile
>>>> issues again?>>>>  


>>>> It would be great if we could “roam” between all networks or a
>>>> company comes up with a product that can roam between all networks>>>>  


>>>>  


>>>> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf
>>>> Of *Brenden Cruikshank *Sent:* Wednesday, 23 May 2018 6:37 AM *To:*
>>>> ausnog@lists.ausnog.net *Subject:* Re: [AusNOG] Telstra mobile
>>>> issues again?>>>>  


>>>> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my
>>>> choice to use Telstra because I’m either on call or backup to the
>>>> oncall and I selected Telstra due to its “premium” mobile network.
>>>> It’s not just coverage but actually reliable data speeds.>>>>  


>>>> Throughout the Telstra outage my phone never went SOS only, does
>>>> this mean my phone wouldn’t have been able to fail over to another
>>>> network for 000 / 112??? I was unable to make outbound calls and my
>>>> incoming calls all went to voicemail. My guess is I would be unable
>>>> to call 000/112 and in an emergency hopefully someone is on another
>>>> carrier>>>>  


>>>> This happened just outside my office building yesterday, if Telstra
>>>> was out on Tuesday instead of Monday what’s your chances? Would the
>>>> Telstra outage have affected emergency services once they arrived??>>>>  


>>>> https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html>>>>
>>>>   


>>>> Telstra seems to publicly dismiss its outages as minor or “affected
>>>> a small number of users” meanwhile people are mentioning it nation
>>>> wide. The outages have been higher then usual over the last 6
>>>> months but I’ve got 18 months left on my contact.>>>>  


>>>> At work we use an Optus evolve service and have 1-3 fixed voice or
>>>> data outages on a good month lasting 30-90 mins to half a day or
>>>> longer. Business is in contract until 2020, it’s now just accepted
>>>> as a normal thing and phones are too hard so “thinking about what
>>>> to do about it” isn’t as simple as that. (We did get a second
&

Re: [AusNOG] Telstra mobile issues again?

[Sam Mahar]

Could just hang a birdcage off the phone and deliver SMS via IPoAC?

 

From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Nick Stallman
Sent: Thursday, May 24, 2018 4:09 PM
To: Karen Hargreave <ka...@iamunique.net.au>; Christopher Hawker 
<m...@chrishawker.com.au>
Cc: Tony Miles <tmile...@gmail.com>; ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?

 

If you had SMS via VoIP that would be *really* perfect.

 

On 24/05/18 15:52, Karen Hargreave wrote:

Dual sim, VoIP app on the phone, then tell everyone to call the number linked 
to the VoIP number *shrug* not hard, just a pain

Sent from my iPad


On 24 May 2018, at 1:18 pm, Christopher Hawker <m...@chrishawker.com.au 
<mailto:m...@chrishawker.com.au> > wrote:

That is where a mobile number on a SIP service would come in useful, 2 
providers for data failover, same number no matter which network.

 

CH.

  _  

From: AusNOG <ausnog-boun...@lists.ausnog.net 
<mailto:ausnog-boun...@lists.ausnog.net> > on behalf of Bradley Amm 
<b...@bradleyamm.com <mailto:b...@bradleyamm.com> >
Sent: Thursday, May 24, 2018 1:06:17 PM
To: Tony Miles; Mark Currie
Cc: ,ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net> ,
Subject: Re: [AusNOG] Telstra mobile issues again? 

 

Yes but the point is the number is only associated to one sim. If that sims 
network provider is down you still wont get calls to that number.

 

You can still make calls

 

 

 

 

Sent from my Samsung Galaxy smartphone.

 

 Original message 

From: Tony Miles <tmile...@gmail.com <mailto:tmile...@gmail.com> > 

Date: 24/5/18 9:58 am (GMT+08:00) 

To: Mark Currie <mcur...@laserfast.com.au <mailto:mcur...@laserfast.com.au> > 

Cc: "<,ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net> >," 
<ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net> > 

Subject: Re: [AusNOG] Telstra mobile issues again? 

 

Might be a market now for dual-sim 'electronic bracelets' too now :)

 

On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au 
<mailto:mcur...@laserfast.com.au> > wrote:

There are dual SIM phones available as well.. Just sayin’ :-)

Mark 

 

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net 
<mailto:ausnog-boun...@lists.ausnog.net> ] On Behalf Of Bradley Amm
Sent: Wednesday, 23 May 2018 11:19 AM
To: ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net> 
Subject: Re: [AusNOG] Telstra mobile issues again?

 

It would be great if we could “roam” between all networks or a company comes up 
with a product that can roam between all networks

 

 

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net 
<mailto:ausnog-boun...@lists.ausnog.net> ] On Behalf Of Brenden Cruikshank
Sent: Wednesday, 23 May 2018 6:37 AM
To: ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net> 
Subject: Re: [AusNOG] Telstra mobile issues again?

 

I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
Telstra because I’m either on call or backup to the oncall and I selected 
Telstra due to its “premium” mobile network. It’s not just coverage but 
actually reliable data speeds. 

 

Throughout the Telstra outage my phone never went SOS only, does this mean my 
phone wouldn’t have been able to fail over to another network for 000 / 112??? 
I was unable to make outbound calls and my incoming calls all went to 
voicemail. My guess is I would be unable to call 000/112 and in an emergency 
hopefully someone is on another carrier 

 

This happened just outside my office building yesterday, if Telstra was out on 
Tuesday instead of Monday what’s your chances? Would the Telstra outage have 
affected emergency services once they arrived??

 

https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html
 

 

Telstra seems to publicly dismiss its outages as minor or “affected a small 
number of users” meanwhile people are mentioning it nation wide. The outages 
have been higher then usual over the last 6 months but I’ve got 18 months left 
on my contact. 

 

At work we use an Optus evolve service and have 1-3 fixed voice or data outages 
on a good month lasting 30-90 mins to half a day or longer. Business is in 
contract until 2020, it’s now just accepted as a normal thing and phones are 
too hard so “thinking about what to do about it” isn’t as simple as that. (We 
did get a second internet service so I guess we did think about it on the data 
side). 

 

On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
uptime for as long as I can remember. Old technology just seems so much more 
reliable. 

 

Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. It’s 
cheap and what Telstra recommends I don’t do! 

https://www.itnews.com.au/new

Re: [AusNOG] Telstra mobile issues again?

[Nick Stallman]

If you had SMS via VoIP that would be *really* perfect.


On 24/05/18 15:52, Karen Hargreave wrote:
Dual sim, VoIP app on the phone, then tell everyone to call the number 
linked to the VoIP number *shrug* not hard, just a pain


Sent from my iPad

On 24 May 2018, at 1:18 pm, Christopher Hawker <m...@chrishawker.com.au 
<mailto:m...@chrishawker.com.au>> wrote:


That is where a mobile number on a SIP service would come in useful, 
2 providers for data failover, same number no matter which network.



CH.


*From:* AusNOG <ausnog-boun...@lists.ausnog.net 
<mailto:ausnog-boun...@lists.ausnog.net>> on behalf of Bradley Amm 
<b...@bradleyamm.com <mailto:b...@bradleyamm.com>>

*Sent:* Thursday, May 24, 2018 1:06:17 PM
*To:* Tony Miles; Mark Currie
*Cc:* ,ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>,
*Subject:* Re: [AusNOG] Telstra mobile issues again?
Yes but the point is the number is only associated to one sim. If 
that sims network provider is down you still wont get calls to that 
number.


You can still make calls




Sent from my Samsung Galaxy smartphone.

 Original message 
From: Tony Miles <tmile...@gmail.com <mailto:tmile...@gmail.com>>
Date: 24/5/18 9:58 am (GMT+08:00)
To: Mark Currie <mcur...@laserfast.com.au 
<mailto:mcur...@laserfast.com.au>>
Cc: "<,ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>>," 
<ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>>

Subject: Re: [AusNOG] Telstra mobile issues again?

Might be a market now for dual-sim 'electronic bracelets' too now :)

On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au 
<mailto:mcur...@laserfast.com.au>> wrote:


There are dual SIM phones available as well.. Just sayin’ :-)

Mark

*From:*AusNOG [mailto:ausnog-boun...@lists.ausnog.net
<mailto:ausnog-boun...@lists.ausnog.net>] *On Behalf Of *Bradley Amm
    *Sent:* Wednesday, 23 May 2018 11:19 AM
*To:* ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>
*Subject:* Re: [AusNOG] Telstra mobile issues again?

It would be great if we could “roam” between all networks or a
company comes up with a product that can roam between all networks

*From:*AusNOG [mailto:ausnog-boun...@lists.ausnog.net
<mailto:ausnog-boun...@lists.ausnog.net>] *On Behalf Of *Brenden
    Cruikshank
*Sent:* Wednesday, 23 May 2018 6:37 AM
*To:* ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>
*Subject:* Re: [AusNOG] Telstra mobile issues again?

I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my
choice to use Telstra because I’m either on call or backup to the
oncall and I selected Telstra due to its “premium” mobile
network. It’s not just coverage but actually reliable data speeds.

Throughout the Telstra outage my phone never went SOS only, does
this mean my phone wouldn’t have been able to fail over to
another network for 000 / 112??? I was unable to make outbound
calls and my incoming calls all went to voicemail. My guess is I
would be unable to call 000/112 and in an emergency hopefully
someone is on another carrier

This happened just outside my office building yesterday, if
Telstra was out on Tuesday instead of Monday what’s your chances?
Would the Telstra outage have affected emergency services once
they arrived??


https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html

<https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html>


Telstra seems to publicly dismiss its outages as minor or
“affected a small number of users” meanwhile people are
mentioning it nation wide. The outages have been higher then
usual over the last 6 months but I’ve got 18 months left on my
contact.

At work we use an Optus evolve service and have 1-3 fixed voice
or data outages on a good month lasting 30-90 mins to half a day
or longer. Business is in contract until 2020, it’s now just
accepted as a normal thing and phones are too hard so “thinking
about what to do about it” isn’t as simple as that. (We did get a
second internet service so I guess we did think about it on the
data side).

On the other hand we have a legacy Telstra frame relay service,
it’s had 100% uptime for as long as I can remember. Old
technology just seems so much more reliable.

Tonight I’m picking up a Amaysim to use as a backup on their
$10/mo plan. It’s cheap and what Telstra recommends I don’t do!

https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
<https://www.itnews.com.au/news/telstra-warns-user

Re: [AusNOG] Telstra mobile issues again?

[Karen Hargreave]

Dual sim, VoIP app on the phone, then tell everyone to call the number linked 
to the VoIP number *shrug* not hard, just a pain

Sent from my iPad

> On 24 May 2018, at 1:18 pm, Christopher Hawker <m...@chrishawker.com.au> 
> wrote:
> 
> That is where a mobile number on a SIP service would come in useful, 2 
> providers for data failover, same number no matter which network.
> 
> CH.
> From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Bradley Amm 
> <b...@bradleyamm.com>
> Sent: Thursday, May 24, 2018 1:06:17 PM
> To: Tony Miles; Mark Currie
> Cc: ,ausnog@lists.ausnog.net,
> Subject: Re: [AusNOG] Telstra mobile issues again?
>  
> Yes but the point is the number is only associated to one sim. If that sims 
> network provider is down you still wont get calls to that number.
> 
> You can still make calls
> 
> 
> 
> 
> Sent from my Samsung Galaxy smartphone.
> 
>  Original message 
> From: Tony Miles <tmile...@gmail.com>
> Date: 24/5/18 9:58 am (GMT+08:00)
> To: Mark Currie <mcur...@laserfast.com.au>
> Cc: "<,ausnog@lists.ausnog.net>," <ausnog@lists.ausnog.net>
> Subject: Re: [AusNOG] Telstra mobile issues again?
> 
> Might be a market now for dual-sim 'electronic bracelets' too now :)
> 
> On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au> wrote:
> There are dual SIM phones available as well.. Just sayin’ :-)
> 
> Mark
> 
>  
> 
> From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Bradley Amm
> Sent: Wednesday, 23 May 2018 11:19 AM
> To: ausnog@lists.ausnog.net
> Subject: Re: [AusNOG] Telstra mobile issues again?
> 
>  
> 
> It would be great if we could “roam” between all networks or a company comes 
> up with a product that can roam between all networks
> 
>  
> 
>  
> 
> From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Brenden 
> Cruikshank
> Sent: Wednesday, 23 May 2018 6:37 AM
> To: ausnog@lists.ausnog.net
> Subject: Re: [AusNOG] Telstra mobile issues again?
> 
>  
> 
> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
> Telstra because I’m either on call or backup to the oncall and I selected 
> Telstra due to its “premium” mobile network. It’s not just coverage but 
> actually reliable data speeds. 
> 
>  
> 
> Throughout the Telstra outage my phone never went SOS only, does this mean my 
> phone wouldn’t have been able to fail over to another network for 000 / 
> 112??? I was unable to make outbound calls and my incoming calls all went to 
> voicemail. My guess is I would be unable to call 000/112 and in an emergency 
> hopefully someone is on another carrier 
> 
>  
> 
> This happened just outside my office building yesterday, if Telstra was out 
> on Tuesday instead of Monday what’s your chances? Would the Telstra outage 
> have affected emergency services once they arrived??
> 
>  
> 
> https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html
>  
> 
>  
> 
> Telstra seems to publicly dismiss its outages as minor or “affected a small 
> number of users” meanwhile people are mentioning it nation wide. The outages 
> have been higher then usual over the last 6 months but I’ve got 18 months 
> left on my contact. 
> 
>  
> 
> At work we use an Optus evolve service and have 1-3 fixed voice or data 
> outages on a good month lasting 30-90 mins to half a day or longer. Business 
> is in contract until 2020, it’s now just accepted as a normal thing and 
> phones are too hard so “thinking about what to do about it” isn’t as simple 
> as that. (We did get a second internet service so I guess we did think about 
> it on the data side). 
> 
>  
> 
> On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
> uptime for as long as I can remember. Old technology just seems so much more 
> reliable. 
> 
>  
> 
> Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. 
> It’s cheap and what Telstra recommends I don’t do! 
> 
> https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236 
> 
>  
> 
> And 4G was unavailable this morning at Central station in Brisbane with 
> minimal to no 3G data throughput. Thanks Telstra. 
> 
>  
> 
>  
> 
> Sent from my iPhone
> 
> 
> On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au> wrote:
> 
> If a business, regardless of size, isn't looking at these Telstra outages (or 
> any of their provider outages really) and getting the ball rolling on what to 
> do about it...

Re: [AusNOG] Telstra mobile issues again?

[Narelle Clark]

Frankly I have huge concerns about the strength of operational support
and the general robustness of both SDN and 4G given the rush to
implement and the significant structural changes to networking both
represent.

That to my mind is what is at the core of this.


Narelle
[speaking purely as an independent professional here...]

On Wed, May 23, 2018 at 3:43 PM, Mark Tees  wrote:
> On 23 May 2018 at 08:36, Brenden Cruikshank  wrote:
>> On the other hand we have a legacy Telstra frame relay service, it’s had
>> 100% uptime for as long as I can remember. Old technology just seems so much
>> more reliable.
>
> Well, I am just guessing here so please feel free to correct me but
> Frame relay delivered services would likely have been: service ->
> frame relay gear -> ATM/SDH/POS/DWDM stuff -> frame relay gear ->
> service termination
>
> These days lots of things just live on shared IP network land and end
> up in shared domains to some extent for convenience, cost, simplicity
> etc etc.
>
> In the past it seems like the transport elements of the network were
> primarily the shared infrastructure with much smaller problem domains.
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog



-- 


Narelle
narel...@gmail.com
___
AusNOG mailing list
AusNOG@lists.ausnog.net
http://lists.ausnog.net/mailman/listinfo/ausnog

Re: [AusNOG] Telstra mobile issues again?

[Nick Stallman]

FYI I believe NSW bracelets did actually roam and didn't have an outage.

The other states were cheapskates and didn't pay for roaming. :)


On 24/05/18 11:58, Tony Miles wrote:

Might be a market now for dual-sim 'electronic bracelets' too now :)

On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au 
<mailto:mcur...@laserfast.com.au>> wrote:


There are dual SIM phones available as well.. Just sayin’ :-)

Mark

*From:*AusNOG [mailto:ausnog-boun...@lists.ausnog.net
<mailto:ausnog-boun...@lists.ausnog.net>] *On Behalf Of *Bradley Amm
*Sent:* Wednesday, 23 May 2018 11:19 AM
*To:* ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>
    *Subject:* Re: [AusNOG] Telstra mobile issues again?

It would be great if we could “roam” between all networks or a
company comes up with a product that can roam between all networks

*From:*AusNOG [mailto:ausnog-boun...@lists.ausnog.net
<mailto:ausnog-boun...@lists.ausnog.net>] *On Behalf Of *Brenden
Cruikshank
*Sent:* Wednesday, 23 May 2018 6:37 AM
*To:* ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>
    *Subject:* Re: [AusNOG] Telstra mobile issues again?

I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my
choice to use Telstra because I’m either on call or backup to the
oncall and I selected Telstra due to its “premium” mobile network.
It’s not just coverage but actually reliable data speeds.

Throughout the Telstra outage my phone never went SOS only, does
this mean my phone wouldn’t have been able to fail over to another
network for 000 / 112??? I was unable to make outbound calls and
my incoming calls all went to voicemail. My guess is I would be
unable to call 000/112 and in an emergency hopefully someone is on
another carrier

This happened just outside my office building yesterday, if
Telstra was out on Tuesday instead of Monday what’s your chances?
Would the Telstra outage have affected emergency services once
they arrived??


https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html

<https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html>


Telstra seems to publicly dismiss its outages as minor or
“affected a small number of users” meanwhile people are mentioning
it nation wide. The outages have been higher then usual over the
last 6 months but I’ve got 18 months left on my contact.

At work we use an Optus evolve service and have 1-3 fixed voice or
data outages on a good month lasting 30-90 mins to half a day or
longer. Business is in contract until 2020, it’s now just accepted
as a normal thing and phones are too hard so “thinking about what
to do about it” isn’t as simple as that. (We did get a second
internet service so I guess we did think about it on the data side).

On the other hand we have a legacy Telstra frame relay service,
it’s had 100% uptime for as long as I can remember. Old technology
just seems so much more reliable.

Tonight I’m picking up a Amaysim to use as a backup on their
$10/mo plan. It’s cheap and what Telstra recommends I don’t do!

https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
<https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236>


And 4G was unavailable this morning at Central station in Brisbane
with minimal to no 3G data throughput. Thanks Telstra.

Sent from my iPhone


On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au
<mailto:jos...@railgun.com.au>> wrote:

If a business, regardless of size, isn't looking at these
Telstra outages (or any of their provider outages really) and
getting the ball rolling on what to do about it. well, not
good.

The smallest business has the ability, even if not the
intelligence/motivation/smarts/etc, to evaluate what they rely
on and the level of continuity they require. Literally even
just reading this thread should be enough to raise the
appropriate questions, such as "why do you think something
like "they pay for a service. It probably isn't the cheapest,
but they pay for it anyhow because the name brings an element
of trust" means zero downtime?"

It is interesting that there has been a shift between services
you could totally rely on (say Telstra in the 90s), to those
you can't even with a tight SLA (Telstra now..), but the
reality is those considering a bulletproof system in the 90s
still had a backup incase of a Telstra outage.

But back to the OP, Telstra dropping 000 should be hounded
l

Re: [AusNOG] Telstra mobile issues again?

[Jay Dixon]

then we'd have a trail of emails 50-deep about a SIP provider outage ;)

On Thu, May 24, 2018 at 1:18 PM, Christopher Hawker <m...@chrishawker.com.au>
wrote:

> That is where a mobile number on a SIP service would come in useful, 2
> providers for data failover, same number no matter which network.
>
>
> CH.
> --
> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Bradley Amm
> <b...@bradleyamm.com>
> *Sent:* Thursday, May 24, 2018 1:06:17 PM
> *To:* Tony Miles; Mark Currie
> *Cc:* ,ausnog@lists.ausnog.net,
>
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
> Yes but the point is the number is only associated to one sim. If that
> sims network provider is down you still wont get calls to that number.
>
> You can still make calls
>
>
>
>
> Sent from my Samsung Galaxy smartphone.
>
>  Original message 
> From: Tony Miles <tmile...@gmail.com>
> Date: 24/5/18 9:58 am (GMT+08:00)
> To: Mark Currie <mcur...@laserfast.com.au>
> Cc: "<,ausnog@lists.ausnog.net>," <ausnog@lists.ausnog.net>
> Subject: Re: [AusNOG] Telstra mobile issues again?
>
> Might be a market now for dual-sim 'electronic bracelets' too now :)
>
> On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au> wrote:
>
> There are dual SIM phones available as well.. Just sayin’ :-)
>
> Mark
>
>
>
> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Bradley
> Amm
> *Sent:* Wednesday, 23 May 2018 11:19 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
>
>
> It would be great if we could “roam” between all networks or a company
> comes up with a product that can roam between all networks
>
>
>
>
>
> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Brenden
> Cruikshank
> *Sent:* Wednesday, 23 May 2018 6:37 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
>
>
> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to
> use Telstra because I’m either on call or backup to the oncall and I
> selected Telstra due to its “premium” mobile network. It’s not just
> coverage but actually reliable data speeds.
>
>
>
> Throughout the Telstra outage my phone never went SOS only, does this mean
> my phone wouldn’t have been able to fail over to another network for 000 /
> 112??? I was unable to make outbound calls and my incoming calls all went
> to voicemail. My guess is I would be unable to call 000/112 and in an
> emergency hopefully someone is on another carrier
>
>
>
> This happened just outside my office building yesterday, if Telstra was
> out on Tuesday instead of Monday what’s your chances? Would the Telstra
> outage have affected emergency services once they arrived??
>
>
>
> https://www.brisbanetimes.com.au/national/queensland/woman-s
> eriously-injured-after-being-hit-by-bus-in-brisbane-cbd-2018
> 0522-p4zgo5.html
>
>
>
> Telstra seems to publicly dismiss its outages as minor or “affected a
> small number of users” meanwhile people are mentioning it nation wide. The
> outages have been higher then usual over the last 6 months but I’ve got 18
> months left on my contact.
>
>
>
> At work we use an Optus evolve service and have 1-3 fixed voice or data
> outages on a good month lasting 30-90 mins to half a day or longer.
> Business is in contract until 2020, it’s now just accepted as a normal
> thing and phones are too hard so “thinking about what to do about it” isn’t
> as simple as that. (We did get a second internet service so I guess we did
> think about it on the data side).
>
>
>
> On the other hand we have a legacy Telstra frame relay service, it’s had
> 100% uptime for as long as I can remember. Old technology just seems so
> much more reliable.
>
>
>
> Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan.
> It’s cheap and what Telstra recommends I don’t do!
>
> https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
>
>
>
> And 4G was unavailable this morning at Central station in Brisbane with
> minimal to no 3G data throughput. Thanks Telstra.
>
>
>
>
>
> Sent from my iPhone
>
>
> On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au> wrote:
>
> If a business, regardless of size, isn't looking at these Telstra outages
> (or any of their provider outages really) and getting the ball rolling on
> what to do about it. well, not good.
>
>
>
> The smallest business has the ability, even if not the
> inte

Re: [AusNOG] Telstra mobile issues again?

[Brenden Cruikshank]

You also have the ability to forward calls "Unreachable", that may suit
some use cases, but most telc's charge like 5c/30 seconds for this...


On Thu, 24 May 2018 at 13:18, Christopher Hawker <m...@chrishawker.com.au>
wrote:

> That is where a mobile number on a SIP service would come in useful, 2
providers for data failover, same number no matter which network.


> CH.

> 
> From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Bradley Amm <
b...@bradleyamm.com>
> Sent: Thursday, May 24, 2018 1:06:17 PM
> To: Tony Miles; Mark Currie
> Cc: ,ausnog@lists.ausnog.net,
> Subject: Re: [AusNOG] Telstra mobile issues again?

> Yes but the point is the number is only associated to one sim. If that
sims network provider is down you still wont get calls to that number.

> You can still make calls




> Sent from my Samsung Galaxy smartphone.

>  Original message 
> From: Tony Miles <tmile...@gmail.com>
> Date: 24/5/18 9:58 am (GMT+08:00)
> To: Mark Currie <mcur...@laserfast.com.au>
> Cc: "<,ausnog@lists.ausnog.net>," <ausnog@lists.ausnog.net>
> Subject: Re: [AusNOG] Telstra mobile issues again?

> Might be a market now for dual-sim 'electronic bracelets' too now :)

> On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au> wrote:

> There are dual SIM phones available as well.. Just sayin’ :-)

> Mark



> From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of
Bradley Amm
> Sent: Wednesday, 23 May 2018 11:19 AM
> To: ausnog@lists.ausnog.net
> Subject: Re: [AusNOG] Telstra mobile issues again?



> It would be great if we could “roam” between all networks or a company
comes up with a product that can roam between all networks





> From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of
Brenden Cruikshank
> Sent: Wednesday, 23 May 2018 6:37 AM
> To: ausnog@lists.ausnog.net
> Subject: Re: [AusNOG] Telstra mobile issues again?



> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to
use Telstra because I’m either on call or backup to the oncall and I
selected Telstra due to its “premium” mobile network. It’s not just
coverage but actually reliable data speeds.



> Throughout the Telstra outage my phone never went SOS only, does this
mean my phone wouldn’t have been able to fail over to another network for
000 / 112??? I was unable to make outbound calls and my incoming calls all
went to voicemail. My guess is I would be unable to call 000/112 and in an
emergency hopefully someone is on another carrier



> This happened just outside my office building yesterday, if Telstra was
out on Tuesday instead of Monday what’s your chances? Would the Telstra
outage have affected emergency services once they arrived??




https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html



> Telstra seems to publicly dismiss its outages as minor or “affected a
small number of users” meanwhile people are mentioning it nation wide. The
outages have been higher then usual over the last 6 months but I’ve got 18
months left on my contact.



> At work we use an Optus evolve service and have 1-3 fixed voice or data
outages on a good month lasting 30-90 mins to half a day or longer.
Business is in contract until 2020, it’s now just accepted as a normal
thing and phones are too hard so “thinking about what to do about it” isn’t
as simple as that. (We did get a second internet service so I guess we did
think about it on the data side).



> On the other hand we have a legacy Telstra frame relay service, it’s had
100% uptime for as long as I can remember. Old technology just seems so
much more reliable.



> Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan.
It’s cheap and what Telstra recommends I don’t do!

> https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236



> And 4G was unavailable this morning at Central station in Brisbane with
minimal to no 3G data throughput. Thanks Telstra.





> Sent from my iPhone


> On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au> wrote:

> If a business, regardless of size, isn't looking at these Telstra outages
(or any of their provider outages really) and getting the ball rolling on
what to do about it. well, not good.



> The smallest business has the ability, even if not the
intelligence/motivation/smarts/etc, to evaluate what they rely on and the
level of continuity they require. Literally even just reading this thread
should be enough to raise the appropriate questions, such as "why do you
think something like "they pay for a service. It probably isn't the
cheapest, but they pay for it anyhow because the name brings an element of
trust&qu

Re: [AusNOG] Telstra mobile issues again?

[Christopher Hawker]

That is where a mobile number on a SIP service would come in useful, 2 
providers for data failover, same number no matter which network.


CH.


From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Bradley Amm 
<b...@bradleyamm.com>
Sent: Thursday, May 24, 2018 1:06:17 PM
To: Tony Miles; Mark Currie
Cc: ,ausnog@lists.ausnog.net,
Subject: Re: [AusNOG] Telstra mobile issues again?

Yes but the point is the number is only associated to one sim. If that sims 
network provider is down you still wont get calls to that number.

You can still make calls




Sent from my Samsung Galaxy smartphone.

 Original message 
From: Tony Miles <tmile...@gmail.com<mailto:tmile...@gmail.com>>
Date: 24/5/18 9:58 am (GMT+08:00)
To: Mark Currie <mcur...@laserfast.com.au<mailto:mcur...@laserfast.com.au>>
Cc: "<,ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>>," 
<ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>>
Subject: Re: [AusNOG] Telstra mobile issues again?

Might be a market now for dual-sim 'electronic bracelets' too now :)

On 23 May 2018 11:57, "Mark Currie" 
<mcur...@laserfast.com.au<mailto:mcur...@laserfast.com.au>> wrote:

There are dual SIM phones available as well.. Just sayin’ :-)

Mark



From: AusNOG 
[mailto:ausnog-boun...@lists.ausnog.net<mailto:ausnog-boun...@lists.ausnog.net>]
 On Behalf Of Bradley Amm
Sent: Wednesday, 23 May 2018 11:19 AM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?



It would be great if we could “roam” between all networks or a company comes up 
with a product that can roam between all networks





From: AusNOG 
[mailto:ausnog-boun...@lists.ausnog.net<mailto:ausnog-boun...@lists.ausnog.net>]
 On Behalf Of Brenden Cruikshank
Sent: Wednesday, 23 May 2018 6:37 AM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?



I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
Telstra because I’m either on call or backup to the oncall and I selected 
Telstra due to its “premium” mobile network. It’s not just coverage but 
actually reliable data speeds.



Throughout the Telstra outage my phone never went SOS only, does this mean my 
phone wouldn’t have been able to fail over to another network for 000 / 112??? 
I was unable to make outbound calls and my incoming calls all went to 
voicemail. My guess is I would be unable to call 000/112 and in an emergency 
hopefully someone is on another carrier



This happened just outside my office building yesterday, if Telstra was out on 
Tuesday instead of Monday what’s your chances? Would the Telstra outage have 
affected emergency services once they arrived??



https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html



Telstra seems to publicly dismiss its outages as minor or “affected a small 
number of users” meanwhile people are mentioning it nation wide. The outages 
have been higher then usual over the last 6 months but I’ve got 18 months left 
on my contact.



At work we use an Optus evolve service and have 1-3 fixed voice or data outages 
on a good month lasting 30-90 mins to half a day or longer. Business is in 
contract until 2020, it’s now just accepted as a normal thing and phones are 
too hard so “thinking about what to do about it” isn’t as simple as that. (We 
did get a second internet service so I guess we did think about it on the data 
side).



On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
uptime for as long as I can remember. Old technology just seems so much more 
reliable.



Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. It’s 
cheap and what Telstra recommends I don’t do!

https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236



And 4G was unavailable this morning at Central station in Brisbane with minimal 
to no 3G data throughput. Thanks Telstra.





Sent from my iPhone

On 22 May 2018, at 11:11 pm, Joshua D'Alton 
<jos...@railgun.com.au<mailto:jos...@railgun.com.au>> wrote:

If a business, regardless of size, isn't looking at these Telstra outages (or 
any of their provider outages really) and getting the ball rolling on what to 
do about it. well, not good.



The smallest business has the ability, even if not the 
intelligence/motivation/smarts/etc, to evaluate what they rely on and the level 
of continuity they require. Literally even just reading this thread should be 
enough to raise the appropriate questions, such as "why do you think something 
like "they pay for a service. It probably isn't the cheapest, but they pay for 
it anyhow because the name brings an element of trust" means zero downtime?&

Re: [AusNOG] Telstra mobile issues again?

[Bradley Amm]

Yes but the point is the number is only associated to one sim. If that sims
network provider is down you still wont get calls to that number.

You can still make calls




Sent from my Samsung Galaxy smartphone.

 Original message 
From: Tony Miles <tmile...@gmail.com>
Date: 24/5/18 9:58 am (GMT+08:00)
To: Mark Currie <mcur...@laserfast.com.au>
Cc: "<,ausnog@lists.ausnog.net>," <ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

Might be a market now for dual-sim 'electronic bracelets' too now :)

On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au> wrote:

> There are dual SIM phones available as well.. Just sayin’ :-)
>
> Mark
>
>
>
> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Bradley
> Amm
> *Sent:* Wednesday, 23 May 2018 11:19 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
>
>
> It would be great if we could “roam” between all networks or a company
> comes up with a product that can roam between all networks
>
>
>
>
>
> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Brenden
> Cruikshank
> *Sent:* Wednesday, 23 May 2018 6:37 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
>
>
> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to
> use Telstra because I’m either on call or backup to the oncall and I
> selected Telstra due to its “premium” mobile network. It’s not just
> coverage but actually reliable data speeds.
>
>
>
> Throughout the Telstra outage my phone never went SOS only, does this mean
> my phone wouldn’t have been able to fail over to another network for 000 /
> 112??? I was unable to make outbound calls and my incoming calls all went
> to voicemail. My guess is I would be unable to call 000/112 and in an
> emergency hopefully someone is on another carrier
>
>
>
> This happened just outside my office building yesterday, if Telstra was
> out on Tuesday instead of Monday what’s your chances? Would the Telstra
> outage have affected emergency services once they arrived??
>
>
>
> https://www.brisbanetimes.com.au/national/queensland/woman-
> seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-
> 20180522-p4zgo5.html
>
>
>
> Telstra seems to publicly dismiss its outages as minor or “affected a
> small number of users” meanwhile people are mentioning it nation wide. The
> outages have been higher then usual over the last 6 months but I’ve got 18
> months left on my contact.
>
>
>
> At work we use an Optus evolve service and have 1-3 fixed voice or data
> outages on a good month lasting 30-90 mins to half a day or longer.
> Business is in contract until 2020, it’s now just accepted as a normal
> thing and phones are too hard so “thinking about what to do about it” isn’t
> as simple as that. (We did get a second internet service so I guess we did
> think about it on the data side).
>
>
>
> On the other hand we have a legacy Telstra frame relay service, it’s had
> 100% uptime for as long as I can remember. Old technology just seems so
> much more reliable.
>
>
>
> Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan.
> It’s cheap and what Telstra recommends I don’t do!
>
> https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
>
>
>
> And 4G was unavailable this morning at Central station in Brisbane with
> minimal to no 3G data throughput. Thanks Telstra.
>
>
>
>
>
> Sent from my iPhone
>
>
> On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au> wrote:
>
> If a business, regardless of size, isn't looking at these Telstra outages
> (or any of their provider outages really) and getting the ball rolling on
> what to do about it. well, not good.
>
>
>
> The smallest business has the ability, even if not the
> intelligence/motivation/smarts/etc, to evaluate what they rely on and the
> level of continuity they require. Literally even just reading this thread
> should be enough to raise the appropriate questions, such as "why do you
> think something like "they pay for a service. It probably isn't the
> cheapest, but they pay for it anyhow because the name brings an element of
> trust" means zero downtime?"
>
>
>
> It is interesting that there has been a shift between services you could
> totally rely on (say Telstra in the 90s), to those you can't even with a
> tight SLA (Telstra now..), but the reality is those considering a
> bulletproof system in the 90s still had a backup incase of a Telstra outage.
>
>
>
&

Re: [AusNOG] Telstra mobile issues again?

[Tony Miles]

Might be a market now for dual-sim 'electronic bracelets' too now :)

On 23 May 2018 11:57, "Mark Currie" <mcur...@laserfast.com.au> wrote:

> There are dual SIM phones available as well.. Just sayin’ :-)
>
> Mark
>
>
>
> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Bradley
> Amm
> *Sent:* Wednesday, 23 May 2018 11:19 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
>
>
> It would be great if we could “roam” between all networks or a company
> comes up with a product that can roam between all networks
>
>
>
>
>
> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Brenden
> Cruikshank
> *Sent:* Wednesday, 23 May 2018 6:37 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
>
>
> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to
> use Telstra because I’m either on call or backup to the oncall and I
> selected Telstra due to its “premium” mobile network. It’s not just
> coverage but actually reliable data speeds.
>
>
>
> Throughout the Telstra outage my phone never went SOS only, does this mean
> my phone wouldn’t have been able to fail over to another network for 000 /
> 112??? I was unable to make outbound calls and my incoming calls all went
> to voicemail. My guess is I would be unable to call 000/112 and in an
> emergency hopefully someone is on another carrier
>
>
>
> This happened just outside my office building yesterday, if Telstra was
> out on Tuesday instead of Monday what’s your chances? Would the Telstra
> outage have affected emergency services once they arrived??
>
>
>
> https://www.brisbanetimes.com.au/national/queensland/woman-
> seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-
> 20180522-p4zgo5.html
>
>
>
> Telstra seems to publicly dismiss its outages as minor or “affected a
> small number of users” meanwhile people are mentioning it nation wide. The
> outages have been higher then usual over the last 6 months but I’ve got 18
> months left on my contact.
>
>
>
> At work we use an Optus evolve service and have 1-3 fixed voice or data
> outages on a good month lasting 30-90 mins to half a day or longer.
> Business is in contract until 2020, it’s now just accepted as a normal
> thing and phones are too hard so “thinking about what to do about it” isn’t
> as simple as that. (We did get a second internet service so I guess we did
> think about it on the data side).
>
>
>
> On the other hand we have a legacy Telstra frame relay service, it’s had
> 100% uptime for as long as I can remember. Old technology just seems so
> much more reliable.
>
>
>
> Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan.
> It’s cheap and what Telstra recommends I don’t do!
>
> https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
>
>
>
> And 4G was unavailable this morning at Central station in Brisbane with
> minimal to no 3G data throughput. Thanks Telstra.
>
>
>
>
>
> Sent from my iPhone
>
>
> On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au> wrote:
>
> If a business, regardless of size, isn't looking at these Telstra outages
> (or any of their provider outages really) and getting the ball rolling on
> what to do about it. well, not good.
>
>
>
> The smallest business has the ability, even if not the
> intelligence/motivation/smarts/etc, to evaluate what they rely on and the
> level of continuity they require. Literally even just reading this thread
> should be enough to raise the appropriate questions, such as "why do you
> think something like "they pay for a service. It probably isn't the
> cheapest, but they pay for it anyhow because the name brings an element of
> trust" means zero downtime?"
>
>
>
> It is interesting that there has been a shift between services you could
> totally rely on (say Telstra in the 90s), to those you can't even with a
> tight SLA (Telstra now..), but the reality is those considering a
> bulletproof system in the 90s still had a backup incase of a Telstra outage.
>
>
>
> But back to the OP, Telstra dropping 000 should be hounded like no
> tomorrow. People think power gas is essential services, but 000 is actually
> essential. Is anyone monitoring the ACMA or whoever responses to these
> events and the lapsing of SLAs?
>
>
>
> On 22 May 2018 at 22:22, Karen Hargreave <ka...@iamunique.net.au> wrote:
>
> Ok, devils advocate side to the rant..
>
>
>
> Firstly, let me say that I am not against your idea in the sense t

Re: [AusNOG] Telstra mobile issues again?

[Mark Tees]

On 23 May 2018 at 08:36, Brenden Cruikshank  wrote:
> On the other hand we have a legacy Telstra frame relay service, it’s had
> 100% uptime for as long as I can remember. Old technology just seems so much
> more reliable.

Well, I am just guessing here so please feel free to correct me but
Frame relay delivered services would likely have been: service ->
frame relay gear -> ATM/SDH/POS/DWDM stuff -> frame relay gear ->
service termination

These days lots of things just live on shared IP network land and end
up in shared domains to some extent for convenience, cost, simplicity
etc etc.

In the past it seems like the transport elements of the network were
primarily the shared infrastructure with much smaller problem domains.
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AusNOG@lists.ausnog.net
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Re: [AusNOG] Telstra mobile issues again?

[trs80]

On Wed, 23 May 2018, Mark Currie wrote:

> There are dual SIM phones available as well.. Just sayin’ :-)

Rapidly going off-topic, but make sure you get one that supports 3G 
simultaneous operation on the second SIM, not just 2G (which is of course 
fairly useless in Australia now).

-- 
# TRS-80  trs80(a)ucc.gu.uwa.edu.au #/ "Otherwise Bub here will do \
# UCC Wheel Member http://trs80.ucc.asn.au/ #|  what squirrels do best |
[ "There's nobody getting rich writing  ]|  -- Collect and hide your   |
[  software that I know of" -- Bill Gates, 1980 ]\  nuts." -- Acid Reflux #231 /___
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Re: [AusNOG] Telstra mobile issues again?

[John Edwards]

VoWiFi allows your mobile number to work over 3rd party networks, assuming
your home carrier's core is still running.

Americans who tour international conferences nearly always have T-Mobile
sims because the VoWiFi works better than roaming.

Also; the cool kids use HSS instead of HLR now, although that still won't
help you get proper MVNO agreements.

John


On 23 May 2018 at 11:00, Matthew Moyle-Croft <m...@mmc.com.au> wrote:

>
> On 23 May 2018, at 10:49 am, Bradley Amm <b...@bradleyamm.com> wrote:
>
> It would be great if we could “roam” between all networks or a company
> comes up with a product that can roam between all networks
>
>
> I just moved back from the USA to Australia and still have my T-Mobile sim
> in one of the phones, happily roams on all the networks! (As do most
> roaming SIMs). Google with their Project Fi have that across at least
> Sprint and T-Mo in the USA (yes, soon to be one network). Summary - get a
> non-Australian SIM that has some reasonable roaming rates and that’s what
> you get. (Maybe get a Voda NZ sim? Dunno what the rates are)
>
> The only reason you can’t is commercial - if you could run your own HLR
> and negotiate the agreements with the 3 (soon 4) carriers here you’d be
> able to do it.  They’re just not interested in enabling that.
>
> MMC
>
>
>
> *From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Brenden
> Cruikshank
> *Sent:* Wednesday, 23 May 2018 6:37 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to
> use Telstra because I’m either on call or backup to the oncall and I
> selected Telstra due to its “premium” mobile network. It’s not just
> coverage but actually reliable data speeds.
>
> Throughout the Telstra outage my phone never went SOS only, does this mean
> my phone wouldn’t have been able to fail over to another network for 000 /
> 112??? I was unable to make outbound calls and my incoming calls all went
> to voicemail. My guess is I would be unable to call 000/112 and in an
> emergency hopefully someone is on another carrier
>
> This happened just outside my office building yesterday, if Telstra was
> out on Tuesday instead of Monday what’s your chances? Would the Telstra
> outage have affected emergency services once they arrived??
>
> https://www.brisbanetimes.com.au/national/queensland/woman-
> seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-
> 20180522-p4zgo5.html
>
> Telstra seems to publicly dismiss its outages as minor or “affected a
> small number of users” meanwhile people are mentioning it nation wide. The
> outages have been higher then usual over the last 6 months but I’ve got 18
> months left on my contact.
>
> At work we use an Optus evolve service and have 1-3 fixed voice or data
> outages on a good month lasting 30-90 mins to half a day or longer.
> Business is in contract until 2020, it’s now just accepted as a normal
> thing and phones are too hard so “thinking about what to do about it” isn’t
> as simple as that. (We did get a second internet service so I guess we did
> think about it on the data side).
>
> On the other hand we have a legacy Telstra frame relay service, it’s had
> 100% uptime for as long as I can remember. Old technology just seems so
> much more reliable.
>
> Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan.
> It’s cheap and what Telstra recommends I don’t do!
> https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
>
> And 4G was unavailable this morning at Central station in Brisbane with
> minimal to no 3G data throughput. Thanks Telstra.
>
>
> Sent from my iPhone
>
>
> On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au> wrote:
>
> If a business, regardless of size, isn't looking at these Telstra outages
> (or any of their provider outages really) and getting the ball rolling on
> what to do about it. well, not good.
>
> The smallest business has the ability, even if not the
> intelligence/motivation/smarts/etc, to evaluate what they rely on and the
> level of continuity they require. Literally even just reading this thread
> should be enough to raise the appropriate questions, such as "why do you
> think something like "they pay for a service. It probably isn't the
> cheapest, but they pay for it anyhow because the name brings an element of
> trust" means zero downtime?"
>
>
> It is interesting that there has been a shift between services you could
> totally rely on (say Telstra in the 90s), to those you can't even with a
> tight SLA (Telstra now..), but the reality is those consideri

Re: [AusNOG] Telstra mobile issues again?

[Darren Moss]

My 2c on this… cause I do it ☺

I am between AU and NZ every month. I have an NZ SIM with 2Degrees Mobile. You 
can get plans where calls are the same price in both AU/NZ, then it doesn’t 
matter which carrier, etc.

In Oz we’re on Optus Business which is great in Oz, but terrible roaming 
overseas. Calls choppy, straight to VM, delayed texts. Horrible.

I have a Samsung dual SIM phone.

HTH


D.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Matthew 
Moyle-Croft
Sent: Wednesday, 23 May 2018 1:30 PM
To: Bradley Amm
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?



On 23 May 2018, at 10:49 am, Bradley Amm 
<b...@bradleyamm.com<mailto:b...@bradleyamm.com>> wrote:

It would be great if we could “roam” between all networks or a company comes up 
with a product that can roam between all networks

I just moved back from the USA to Australia and still have my T-Mobile sim in 
one of the phones, happily roams on all the networks! (As do most roaming 
SIMs). Google with their Project Fi have that across at least Sprint and T-Mo 
in the USA (yes, soon to be one network). Summary - get a non-Australian SIM 
that has some reasonable roaming rates and that’s what you get. (Maybe get a 
Voda NZ sim? Dunno what the rates are)

The only reason you can’t is commercial - if you could run your own HLR and 
negotiate the agreements with the 3 (soon 4) carriers here you’d be able to do 
it.  They’re just not interested in enabling that.

MMC




From: AusNOG 
[mailto:ausnog-boun...@lists.ausnog.net<mailto:ausnog-boun...@lists.ausnog.net>]
 On Behalf Of Brenden Cruikshank
Sent: Wednesday, 23 May 2018 6:37 AM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
Telstra because I’m either on call or backup to the oncall and I selected 
Telstra due to its “premium” mobile network. It’s not just coverage but 
actually reliable data speeds.

Throughout the Telstra outage my phone never went SOS only, does this mean my 
phone wouldn’t have been able to fail over to another network for 000 / 112??? 
I was unable to make outbound calls and my incoming calls all went to 
voicemail. My guess is I would be unable to call 000/112 and in an emergency 
hopefully someone is on another carrier

This happened just outside my office building yesterday, if Telstra was out on 
Tuesday instead of Monday what’s your chances? Would the Telstra outage have 
affected emergency services once they arrived??

https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html

Telstra seems to publicly dismiss its outages as minor or “affected a small 
number of users” meanwhile people are mentioning it nation wide. The outages 
have been higher then usual over the last 6 months but I’ve got 18 months left 
on my contact.

At work we use an Optus evolve service and have 1-3 fixed voice or data outages 
on a good month lasting 30-90 mins to half a day or longer. Business is in 
contract until 2020, it’s now just accepted as a normal thing and phones are 
too hard so “thinking about what to do about it” isn’t as simple as that. (We 
did get a second internet service so I guess we did think about it on the data 
side).

On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
uptime for as long as I can remember. Old technology just seems so much more 
reliable.

Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. It’s 
cheap and what Telstra recommends I don’t do!
https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236

And 4G was unavailable this morning at Central station in Brisbane with minimal 
to no 3G data throughput. Thanks Telstra.


Sent from my iPhone

On 22 May 2018, at 11:11 pm, Joshua D'Alton 
<jos...@railgun.com.au<mailto:jos...@railgun.com.au>> wrote:
If a business, regardless of size, isn't looking at these Telstra outages (or 
any of their provider outages really) and getting the ball rolling on what to 
do about it. well, not good.

The smallest business has the ability, even if not the 
intelligence/motivation/smarts/etc, to evaluate what they rely on and the level 
of continuity they require. Literally even just reading this thread should be 
enough to raise the appropriate questions, such as "why do you think something 
like "they pay for a service. It probably isn't the cheapest, but they pay for 
it anyhow because the name brings an element of trust" means zero downtime?"

It is interesting that there has been a shift between services you could 
totally rely on (say Telstra in the 90s), to those you can't even with a tight 
SLA (Telstra now..), but the reality is those considering a bulletproof system 
in the 90s still had a backup incase of a Telstra 

Re: [AusNOG] Telstra mobile issues again?

[Mark Currie]

There are dual SIM phones available as well.. Just sayin’ :-)
Mark

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Bradley Amm
Sent: Wednesday, 23 May 2018 11:19 AM
To: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?

It would be great if we could “roam” between all networks or a company comes up 
with a product that can roam between all networks


From: AusNOG 
[mailto:ausnog-boun...@lists.ausnog.net<mailto:ausnog-boun...@lists.ausnog.net>]
 On Behalf Of Brenden Cruikshank
Sent: Wednesday, 23 May 2018 6:37 AM
To: ausnog@lists.ausnog.net<mailto:ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
Telstra because I’m either on call or backup to the oncall and I selected 
Telstra due to its “premium” mobile network. It’s not just coverage but 
actually reliable data speeds.

Throughout the Telstra outage my phone never went SOS only, does this mean my 
phone wouldn’t have been able to fail over to another network for 000 / 112??? 
I was unable to make outbound calls and my incoming calls all went to 
voicemail. My guess is I would be unable to call 000/112 and in an emergency 
hopefully someone is on another carrier

This happened just outside my office building yesterday, if Telstra was out on 
Tuesday instead of Monday what’s your chances? Would the Telstra outage have 
affected emergency services once they arrived??

https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html

Telstra seems to publicly dismiss its outages as minor or “affected a small 
number of users” meanwhile people are mentioning it nation wide. The outages 
have been higher then usual over the last 6 months but I’ve got 18 months left 
on my contact.

At work we use an Optus evolve service and have 1-3 fixed voice or data outages 
on a good month lasting 30-90 mins to half a day or longer. Business is in 
contract until 2020, it’s now just accepted as a normal thing and phones are 
too hard so “thinking about what to do about it” isn’t as simple as that. (We 
did get a second internet service so I guess we did think about it on the data 
side).

On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
uptime for as long as I can remember. Old technology just seems so much more 
reliable.

Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. It’s 
cheap and what Telstra recommends I don’t do!
https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236

And 4G was unavailable this morning at Central station in Brisbane with minimal 
to no 3G data throughput. Thanks Telstra.


Sent from my iPhone

On 22 May 2018, at 11:11 pm, Joshua D'Alton 
<jos...@railgun.com.au<mailto:jos...@railgun.com.au>> wrote:
If a business, regardless of size, isn't looking at these Telstra outages (or 
any of their provider outages really) and getting the ball rolling on what to 
do about it. well, not good.

The smallest business has the ability, even if not the 
intelligence/motivation/smarts/etc, to evaluate what they rely on and the level 
of continuity they require. Literally even just reading this thread should be 
enough to raise the appropriate questions, such as "why do you think something 
like "they pay for a service. It probably isn't the cheapest, but they pay for 
it anyhow because the name brings an element of trust" means zero downtime?"

It is interesting that there has been a shift between services you could 
totally rely on (say Telstra in the 90s), to those you can't even with a tight 
SLA (Telstra now..), but the reality is those considering a bulletproof system 
in the 90s still had a backup incase of a Telstra outage.

But back to the OP, Telstra dropping 000 should be hounded like no tomorrow. 
People think power gas is essential services, but 000 is actually essential. Is 
anyone monitoring the ACMA or whoever responses to these events and the lapsing 
of SLAs?

On 22 May 2018 at 22:22, Karen Hargreave 
<ka...@iamunique.net.au<mailto:ka...@iamunique.net.au>> wrote:
Ok, devils advocate side to the rant..

Firstly, let me say that I am not against your idea in the sense that there is 
definitely a need for small businesses to be more agile.

Ok, that said. Yes, one could think that a small business could be more agile, 
but then, they pay for a service. It probably isn't the cheapest, but they pay 
for it anyhow because the name brings an element of trust. Small businesses 
generally don't have the ability to reach into a draw and pick up a sim from 
another provider just to keep them on the air. Even if they can, how do they 
tell their customers of a phone number change? Who do they tell? Yes, a 
solution could involve other types of voice services to be contacted on, but 
then there is th

Re: [AusNOG] Telstra mobile issues again?

[Matthew Moyle-Croft]

> On 23 May 2018, at 10:49 am, Bradley Amm <b...@bradleyamm.com> wrote:
> 
> It would be great if we could “roam” between all networks or a company comes 
> up with a product that can roam between all networks

I just moved back from the USA to Australia and still have my T-Mobile sim in 
one of the phones, happily roams on all the networks! (As do most roaming 
SIMs). Google with their Project Fi have that across at least Sprint and T-Mo 
in the USA (yes, soon to be one network). Summary - get a non-Australian SIM 
that has some reasonable roaming rates and that’s what you get. (Maybe get a 
Voda NZ sim? Dunno what the rates are)

The only reason you can’t is commercial - if you could run your own HLR and 
negotiate the agreements with the 3 (soon 4) carriers here you’d be able to do 
it.  They’re just not interested in enabling that.  

MMC

>  
>   <>
> From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net 
> <mailto:ausnog-boun...@lists.ausnog.net>] On Behalf Of Brenden Cruikshank
> Sent: Wednesday, 23 May 2018 6:37 AM
> To: ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>
> Subject: Re: [AusNOG] Telstra mobile issues again?
>  
> I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
> Telstra because I’m either on call or backup to the oncall and I selected 
> Telstra due to its “premium” mobile network. It’s not just coverage but 
> actually reliable data speeds. 
>  
> Throughout the Telstra outage my phone never went SOS only, does this mean my 
> phone wouldn’t have been able to fail over to another network for 000 / 
> 112??? I was unable to make outbound calls and my incoming calls all went to 
> voicemail. My guess is I would be unable to call 000/112 and in an emergency 
> hopefully someone is on another carrier 
>  
> This happened just outside my office building yesterday, if Telstra was out 
> on Tuesday instead of Monday what’s your chances? Would the Telstra outage 
> have affected emergency services once they arrived??
>  
> https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html
>  
> <https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html>
>  
>  
> Telstra seems to publicly dismiss its outages as minor or “affected a small 
> number of users” meanwhile people are mentioning it nation wide. The outages 
> have been higher then usual over the last 6 months but I’ve got 18 months 
> left on my contact. 
>  
> At work we use an Optus evolve service and have 1-3 fixed voice or data 
> outages on a good month lasting 30-90 mins to half a day or longer. Business 
> is in contract until 2020, it’s now just accepted as a normal thing and 
> phones are too hard so “thinking about what to do about it” isn’t as simple 
> as that. (We did get a second internet service so I guess we did think about 
> it on the data side). 
>  
> On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
> uptime for as long as I can remember. Old technology just seems so much more 
> reliable. 
>  
> Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. 
> It’s cheap and what Telstra recommends I don’t do! 
> https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236 
> <https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236> 
>  
> And 4G was unavailable this morning at Central station in Brisbane with 
> minimal to no 3G data throughput. Thanks Telstra. 
>  
>  
> Sent from my iPhone
> 
> On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au 
> <mailto:jos...@railgun.com.au>> wrote:
> 
>> If a business, regardless of size, isn't looking at these Telstra outages 
>> (or any of their provider outages really) and getting the ball rolling on 
>> what to do about it. well, not good.
>>  
>> The smallest business has the ability, even if not the 
>> intelligence/motivation/smarts/etc, to evaluate what they rely on and the 
>> level of continuity they require. Literally even just reading this thread 
>> should be enough to raise the appropriate questions, such as "why do you 
>> think something like "they pay for a service. It probably isn't the 
>> cheapest, but they pay for it anyhow because the name brings an element of 
>> trust" means zero downtime?"
>> 
>>  
>> It is interesting that there has been a shift between services you could 
>> totally rely on (say Telstra in the 90s), to those you can't even with a 
>> tight SLA (Telstra now..), but the reality is those considering a 
>> bull

Re: [AusNOG] Telstra mobile issues again?

[Bradley Amm]

It would be great if we could “roam” between all networks or a company
comes up with a product that can roam between all networks





*From:* AusNOG [mailto:ausnog-boun...@lists.ausnog.net] *On Behalf Of *Brenden
Cruikshank
*Sent:* Wednesday, 23 May 2018 6:37 AM
*To:* ausnog@lists.ausnog.net
*Subject:* Re: [AusNOG] Telstra mobile issues again?



I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use
Telstra because I’m either on call or backup to the oncall and I selected
Telstra due to its “premium” mobile network. It’s not just coverage but
actually reliable data speeds.



Throughout the Telstra outage my phone never went SOS only, does this mean
my phone wouldn’t have been able to fail over to another network for 000 /
112??? I was unable to make outbound calls and my incoming calls all went
to voicemail. My guess is I would be unable to call 000/112 and in an
emergency hopefully someone is on another carrier



This happened just outside my office building yesterday, if Telstra was out
on Tuesday instead of Monday what’s your chances? Would the Telstra outage
have affected emergency services once they arrived??



https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html




Telstra seems to publicly dismiss its outages as minor or “affected a small
number of users” meanwhile people are mentioning it nation wide. The
outages have been higher then usual over the last 6 months but I’ve got 18
months left on my contact.



At work we use an Optus evolve service and have 1-3 fixed voice or data
outages on a good month lasting 30-90 mins to half a day or longer.
Business is in contract until 2020, it’s now just accepted as a normal
thing and phones are too hard so “thinking about what to do about it” isn’t
as simple as that. (We did get a second internet service so I guess we did
think about it on the data side).



On the other hand we have a legacy Telstra frame relay service, it’s had
100% uptime for as long as I can remember. Old technology just seems so
much more reliable.



Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan.
It’s cheap and what Telstra recommends I don’t do!

https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236



And 4G was unavailable this morning at Central station in Brisbane with
minimal to no 3G data throughput. Thanks Telstra.





Sent from my iPhone


On 22 May 2018, at 11:11 pm, Joshua D'Alton <jos...@railgun.com.au> wrote:

If a business, regardless of size, isn't looking at these Telstra outages
(or any of their provider outages really) and getting the ball rolling on
what to do about it. well, not good.



The smallest business has the ability, even if not the
intelligence/motivation/smarts/etc, to evaluate what they rely on and the
level of continuity they require. Literally even just reading this thread
should be enough to raise the appropriate questions, such as "why do you
think something like "they pay for a service. It probably isn't the
cheapest, but they pay for it anyhow because the name brings an element of
trust" means zero downtime?"



It is interesting that there has been a shift between services you could
totally rely on (say Telstra in the 90s), to those you can't even with a
tight SLA (Telstra now..), but the reality is those considering a
bulletproof system in the 90s still had a backup incase of a Telstra outage.



But back to the OP, Telstra dropping 000 should be hounded like no
tomorrow. People think power gas is essential services, but 000 is actually
essential. Is anyone monitoring the ACMA or whoever responses to these
events and the lapsing of SLAs?



On 22 May 2018 at 22:22, Karen Hargreave <ka...@iamunique.net.au> wrote:

Ok, devils advocate side to the rant..



Firstly, let me say that I am not against your idea in the sense that there
is definitely a need for small businesses to be more agile.



Ok, that said. Yes, one could think that a small business could be more
agile, but then, they pay for a service. It probably isn't the cheapest,
but they pay for it anyhow because the name brings an element of trust.
Small businesses generally don't have the ability to reach into a draw and
pick up a sim from another provider just to keep them on the air. Even if
they can, how do they tell their customers of a phone number change? Who do
they tell? Yes, a solution could involve other types of voice services to
be contacted on, but then there is the question, if part of what they are
paying for is trust in the brand, then well...  you know where I am going.



Oh, and food for thought, almost literally...  try working at a food
delivery place when the competitor has no eftpos...  yes, they do lose
money :) and customers :)


Sent from my iPad


On 22 May 2018, at 9:49 pm, Jason Leschnik <ja...@leschnik.me> wrote:

The Media and the Public's response to this i

Re: [AusNOG] Telstra mobile issues again?

[Brenden Cruikshank]

I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my choice to use 
Telstra because I’m either on call or backup to the oncall and I selected 
Telstra due to its “premium” mobile network. It’s not just coverage but 
actually reliable data speeds. 

Throughout the Telstra outage my phone never went SOS only, does this mean my 
phone wouldn’t have been able to fail over to another network for 000 / 112??? 
I was unable to make outbound calls and my incoming calls all went to 
voicemail. My guess is I would be unable to call 000/112 and in an emergency 
hopefully someone is on another carrier 

This happened just outside my office building yesterday, if Telstra was out on 
Tuesday instead of Monday what’s your chances? Would the Telstra outage have 
affected emergency services once they arrived??

https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html
 

Telstra seems to publicly dismiss its outages as minor or “affected a small 
number of users” meanwhile people are mentioning it nation wide. The outages 
have been higher then usual over the last 6 months but I’ve got 18 months left 
on my contact. 

At work we use an Optus evolve service and have 1-3 fixed voice or data outages 
on a good month lasting 30-90 mins to half a day or longer. Business is in 
contract until 2020, it’s now just accepted as a normal thing and phones are 
too hard so “thinking about what to do about it” isn’t as simple as that. (We 
did get a second internet service so I guess we did think about it on the data 
side). 

On the other hand we have a legacy Telstra frame relay service, it’s had 100% 
uptime for as long as I can remember. Old technology just seems so much more 
reliable. 

Tonight I’m picking up a Amaysim to use as a backup on their $10/mo plan. It’s 
cheap and what Telstra recommends I don’t do! 
https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236 

And 4G was unavailable this morning at Central station in Brisbane with minimal 
to no 3G data throughput. Thanks Telstra. 


Sent from my iPhone

> On 22 May 2018, at 11:11 pm, Joshua D'Alton  wrote:
> 
> If a business, regardless of size, isn't looking at these Telstra outages (or 
> any of their provider outages really) and getting the ball rolling on what to 
> do about it. well, not good.
> 
> The smallest business has the ability, even if not the 
> intelligence/motivation/smarts/etc, to evaluate what they rely on and the 
> level of continuity they require. Literally even just reading this thread 
> should be enough to raise the appropriate questions, such as "why do you 
> think something like "they pay for a service. It probably isn't the cheapest, 
> but they pay for it anyhow because the name brings an element of trust" means 
> zero downtime?"
> 
> It is interesting that there has been a shift between services you could 
> totally rely on (say Telstra in the 90s), to those you can't even with a 
> tight SLA (Telstra now..), but the reality is those considering a bulletproof 
> system in the 90s still had a backup incase of a Telstra outage.
> 
> But back to the OP, Telstra dropping 000 should be hounded like no tomorrow. 
> People think power gas is essential services, but 000 is actually essential. 
> Is anyone monitoring the ACMA or whoever responses to these events and the 
> lapsing of SLAs?
> 
>> On 22 May 2018 at 22:22, Karen Hargreave  wrote:
>> Ok, devils advocate side to the rant..
>> 
>> Firstly, let me say that I am not against your idea in the sense that there 
>> is definitely a need for small businesses to be more agile. 
>> 
>> Ok, that said. Yes, one could think that a small business could be more 
>> agile, but then, they pay for a service. It probably isn't the cheapest, but 
>> they pay for it anyhow because the name brings an element of trust. Small 
>> businesses generally don't have the ability to reach into a draw and pick up 
>> a sim from another provider just to keep them on the air. Even if they can, 
>> how do they tell their customers of a phone number change? Who do they tell? 
>> Yes, a solution could involve other types of voice services to be contacted 
>> on, but then there is the question, if part of what they are paying for is 
>> trust in the brand, then well...  you know where I am going.
>> 
>> Oh, and food for thought, almost literally...  try working at a food 
>> delivery place when the competitor has no eftpos...  yes, they do lose money 
>> :) and customers :) 
>> 
>> Sent from my iPad
>> 
>>> On 22 May 2018, at 9:49 pm, Jason Leschnik  wrote:
>>> 
>>> The Media and the Public's response to this is a little disheartening. 
>>> Before I got into the world of networking I'd be part of the masses on 
>>> WhingePool ragging on the ISPs. The more I see behind the curtain of the 
>>> industry I sympathise that the problems we face are large and 

Re: [AusNOG] Telstra mobile issues again?

[Joshua D'Alton]

If a business, regardless of size, isn't looking at these Telstra outages
(or any of their provider outages really) and getting the ball rolling on
what to do about it. well, not good.

The smallest business has the ability, even if not the
intelligence/motivation/smarts/etc, to evaluate what they rely on and the
level of continuity they require. Literally even just reading this thread
should be enough to raise the appropriate questions, such as "why do you
think something like "they pay for a service. It probably isn't the
cheapest, but they pay for it anyhow because the name brings an element of
trust" means zero downtime?"

It is interesting that there has been a shift between services you could
totally rely on (say Telstra in the 90s), to those you can't even with a
tight SLA (Telstra now..), but the reality is those considering a
bulletproof system in the 90s still had a backup incase of a Telstra outage.

But back to the OP, Telstra dropping 000 should be hounded like no
tomorrow. People think power gas is essential services, but 000 is actually
essential. Is anyone monitoring the ACMA or whoever responses to these
events and the lapsing of SLAs?

On 22 May 2018 at 22:22, Karen Hargreave  wrote:

> Ok, devils advocate side to the rant..
>
> Firstly, let me say that I am not against your idea in the sense that
> there is definitely a need for small businesses to be more agile.
>
> Ok, that said. Yes, one could think that a small business could be more
> agile, but then, they pay for a service. It probably isn't the cheapest,
> but they pay for it anyhow because the name brings an element of trust.
> Small businesses generally don't have the ability to reach into a draw and
> pick up a sim from another provider just to keep them on the air. Even if
> they can, how do they tell their customers of a phone number change? Who do
> they tell? Yes, a solution could involve other types of voice services to
> be contacted on, but then there is the question, if part of what they are
> paying for is trust in the brand, then well...  you know where I am going.
>
> Oh, and food for thought, almost literally...  try working at a food
> delivery place when the competitor has no eftpos...  yes, they do lose
> money :) and customers :)
>
> Sent from my iPad
>
> On 22 May 2018, at 9:49 pm, Jason Leschnik  wrote:
>
> The Media and the Public's response to this is a little disheartening.
> Before I got into the world of networking I'd be part of the masses on
> WhingePool ragging on the ISPs. The more I see behind the curtain of the
> industry I sympathise that the problems we face are large and complex. Most
> people struggle to perform simple "adult" functions but yet believe that a
> large insanely complex organisation with many moving parts isn't just as
> potentially flawed is baffling. So many comments on Twitter with business
> owners blaming Telstra for their "insane financial loss" due to the outage
> but in saying that, isn't their lack of BCP nothing more than the same
> thing Telstra saw if not worse? A small company is much more agile to
> create a simple BCP for events like this.
>
> /Rant
>
> On 21 May 2018 at 10:37, Ross Wheeler  wrote:
>
>>
>> I'm seeing (mobile) services - voice and data - down or intermittent in
>> multiple areas for the last 40 minutes or so.
>>
>> Can't find anything mentioned about it - am I just lucky enough to have a
>> significant proportion of my telstra services go titsup all together, or is
>> there some wider issue?
>>
>> (None of my services with other carriers seem affected at this stage).
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Re: [AusNOG] Telstra mobile issues again?

[Karen Hargreave]

Ok, devils advocate side to the rant..

Firstly, let me say that I am not against your idea in the sense that there is 
definitely a need for small businesses to be more agile. 

Ok, that said. Yes, one could think that a small business could be more agile, 
but then, they pay for a service. It probably isn't the cheapest, but they pay 
for it anyhow because the name brings an element of trust. Small businesses 
generally don't have the ability to reach into a draw and pick up a sim from 
another provider just to keep them on the air. Even if they can, how do they 
tell their customers of a phone number change? Who do they tell? Yes, a 
solution could involve other types of voice services to be contacted on, but 
then there is the question, if part of what they are paying for is trust in the 
brand, then well...  you know where I am going.

Oh, and food for thought, almost literally...  try working at a food delivery 
place when the competitor has no eftpos...  yes, they do lose money :) and 
customers :) 

Sent from my iPad

> On 22 May 2018, at 9:49 pm, Jason Leschnik  wrote:
> 
> The Media and the Public's response to this is a little disheartening. Before 
> I got into the world of networking I'd be part of the masses on WhingePool 
> ragging on the ISPs. The more I see behind the curtain of the industry I 
> sympathise that the problems we face are large and complex. Most people 
> struggle to perform simple "adult" functions but yet believe that a large 
> insanely complex organisation with many moving parts isn't just as 
> potentially flawed is baffling. So many comments on Twitter with business 
> owners blaming Telstra for their "insane financial loss" due to the outage 
> but in saying that, isn't their lack of BCP nothing more than the same thing 
> Telstra saw if not worse? A small company is much more agile to create a 
> simple BCP for events like this. 
> 
> /Rant 
> 
>> On 21 May 2018 at 10:37, Ross Wheeler  wrote:
>> 
>> I'm seeing (mobile) services - voice and data - down or intermittent in 
>> multiple areas for the last 40 minutes or so.
>> 
>> Can't find anything mentioned about it - am I just lucky enough to have a 
>> significant proportion of my telstra services go titsup all together, or is 
>> there some wider issue?
>> 
>> (None of my services with other carriers seem affected at this stage).
>> ___
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Re: [AusNOG] Telstra mobile issues again?

[Jason Leschnik]

The Media and the Public's response to this is a little disheartening.
Before I got into the world of networking I'd be part of the masses on
WhingePool ragging on the ISPs. The more I see behind the curtain of the
industry I sympathise that the problems we face are large and complex. Most
people struggle to perform simple "adult" functions but yet believe that a
large insanely complex organisation with many moving parts isn't just as
potentially flawed is baffling. So many comments on Twitter with business
owners blaming Telstra for their "insane financial loss" due to the outage
but in saying that, isn't their lack of BCP nothing more than the same
thing Telstra saw if not worse? A small company is much more agile to
create a simple BCP for events like this.

/Rant

On 21 May 2018 at 10:37, Ross Wheeler  wrote:

>
> I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
>
> Can't find anything mentioned about it - am I just lucky enough to have a
> significant proportion of my telstra services go titsup all together, or is
> there some wider issue?
>
> (None of my services with other carriers seem affected at this stage).
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Re: [AusNOG] Telstra mobile issues again?

[Jake Anderson]

Presumably somebody is having a bad day and then it gets worse.

On 22/05/18 09:08, Paul Wilkins wrote:

Is it possible to test 000 connectivity without actually calling 000?

Last I looked, the process required contacting 000, and advising them 
you were testing. Because the process was designed for minimal 
interruption, it wasn't possible to automate.


So when people say they've lost 000, how would you know without 
actually calling?


Of course, back in the day, 000 was such that you didn't need 
automated tests. A test upon service commission was all that was 
necessary.


Kind regards

Paul Wilkins

On 21 May 2018 at 10:38, Matt Hare > wrote:


Appears to be widespread, saw several of our IoT Telstra SIM's go
offline at the same time. Personally I lost all connectivity to
emergency calls only and still have no 3G/4G data (but can call
and SMS out)
https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925


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Re: [AusNOG] Telstra mobile issues again?

[Joshua Cameron]

Yes, I believe you have to manually call and declare yourself.

I found out about not being able to call 000 yesterday from the news, and then 
I saw on Telstra’s Twitter after I heard their Outage page was down.
I’d suggest this is where people are learning they’re not able to call 000.
In cities your phone will fail over to other carriers, as they’ve said, however 
in rural where Telstra is the only mobile coverage you’re under a bit of extra 
risk during the outage.

https://twitter.com/Telstra
“A reminder that during an interruption of this nature, calls to 000 using a 
Telstra mobile will connect over other carriers’ networks where carriers have 
mobile coverage”
“Calls to 000 will connect over other carriers’ networks where they have mobile 
coverage”

Joshua Cameron
Software Developer/Systems Administrator
Office:  02 4861 
Email:   josh...@ace.com.au<mailto:josh...@ace.com.au>
[Description: Description: Description: Description: Description: Description: 
ace_logo]<http://www.acenet.com.au/>

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Paul Wilkins
Sent: Tuesday, 22 May 2018 9:18 AM
To: aus...@ausnog.net <ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

So when people say they've lost 000, how do they know?
Furthermore, you obviously don't want the entire industry checking their 000 
upon an announced 000 outage.

Kind regards
Paul Wilkins

On 22 May 2018 at 09:10, Serge Burjak 
<sbur...@systech.com.au<mailto:sbur...@systech.com.au>> wrote:
http://www.commsalliance.com.au/__data/assets/pdf_file/0003/1884/Test-calls-to-Emergency-000-Service-from-Carriers.pdf

On Tue, 22 May 2018 at 09:09, Paul Wilkins 
<paulwilkins...@gmail.com<mailto:paulwilkins...@gmail.com>> wrote:
Is it possible to test 000 connectivity without actually calling 000?
Last I looked, the process required contacting 000, and advising them you were 
testing. Because the process was designed for minimal interruption, it wasn't 
possible to automate.
So when people say they've lost 000, how would you know without actually 
calling?

Of course, back in the day, 000 was such that you didn't need automated tests. 
A test upon service commission was all that was necessary.

Kind regards
Paul Wilkins

On 21 May 2018 at 10:38, Matt Hare 
<m...@spiderwebsolutions.com.au<mailto:m...@spiderwebsolutions.com.au>> wrote:
Appears to be widespread, saw several of our IoT Telstra SIM's go offline at 
the same time. Personally I lost all connectivity to emergency calls only and 
still have no 3G/4G data (but can call and SMS out)
https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925

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Re: [AusNOG] Telstra mobile issues again?

[Julian Breen]

Hi Paul,

Here's the procedure as I understand it.

http://www.commsalliance.com.au/__data/assets/pdf_file/0003/1884/Test-calls-to-Emergency-000-Service-from-Carriers.pdf


Regards,
Julian


On 22 May 2018 at 09:08, Paul Wilkins  wrote:

> Is it possible to test 000 connectivity without actually calling 000?
>
> Last I looked, the process required contacting 000, and advising them you
> were testing. Because the process was designed for minimal interruption, it
> wasn't possible to automate.
>
> So when people say they've lost 000, how would you know without actually
> calling?
>
> Of course, back in the day, 000 was such that you didn't need automated
> tests. A test upon service commission was all that was necessary.
>
> Kind regards
>
> Paul Wilkins
>
> On 21 May 2018 at 10:38, Matt Hare  wrote:
>
>> Appears to be widespread, saw several of our IoT Telstra SIM's go offline
>> at the same time. Personally I lost all connectivity to emergency calls
>> only and still have no 3G/4G data (but can call and SMS out)
>> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>>
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-- 

Regards,

*Julian Breen*

Head of Customer Experience
*p* 1300 244 247
*m* +61 422 230 705 <+61+422+230+705>

Level 1, 203 Pacific Highway,
St Leonards NSW 2065, Australia

www.superloop.com
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Re: [AusNOG] Telstra mobile issues again?

[Paul Wilkins]

Is it possible to test 000 connectivity without actually calling 000?

Last I looked, the process required contacting 000, and advising them you
were testing. Because the process was designed for minimal interruption, it
wasn't possible to automate.

So when people say they've lost 000, how would you know without actually
calling?

Of course, back in the day, 000 was such that you didn't need automated
tests. A test upon service commission was all that was necessary.

Kind regards

Paul Wilkins

On 21 May 2018 at 10:38, Matt Hare  wrote:

> Appears to be widespread, saw several of our IoT Telstra SIM's go offline
> at the same time. Personally I lost all connectivity to emergency calls
> only and still have no 3G/4G data (but can call and SMS out)
> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>
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Re: [AusNOG] Telstra mobile issues again?

[Christopher Hawker]

One Word.

#epicfail

CH.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Chris Kawchuk
Sent: Monday, 21 May 2018 8:26 PM
To: aus...@ausnog.net <ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

[see attached file: image1.jpeg]


Too soon?

/me ducks.

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Re: [AusNOG] Telstra mobile issues again?

[Chris Kawchuk]

Too soon?

/me ducks.

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Re: [AusNOG] Telstra mobile issues again?

[Serge Burjak]

On Vodafone a lot of landlines can't be called without a full area code , even 
if you are in the same state. A recorded message says that.

> On 21 May 2018, at 17:55, A <clonemeag...@gmail.com> wrote:
> 
> Actually I've had that for weeks and been escalating and escalating with 
> Telstra.. so far no resolution, however I don't think it's related to todays 
> outage.
> 
>> On Mon, 21 May 2018, 17:50 Christopher Hawker, <m...@chrishawker.com.au> 
>> wrote:
>> Is anyone still getting issues with numbers "not [being] connected"? Just 
>> tried calling a few different numbers that weren't Telstra and it says they 
>> are not connected. Tried from a Samsung Galaxy Note 8 and a crappy burner 
>> phone to no avail.
>> 
>> CH.
>> From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of James Gray 
>> <ja...@gray.net.au>
>> Sent: Monday, May 21, 2018 12:58:37 PM
>> To: aus...@ausnog.net
>> 
>> Subject: Re: [AusNOG] Telstra mobile issues again?
>> > 
>> > On 21 May 2018, at 11:29 am, Jim Woodward <j...@alwaysnever.net> wrote:
>> > 
>> > Hi All,
>> > 
>> > 
>> > Hobart, Tasmania - 3G and 4G down.. Emergency Calls Only as at 11:30am 
>> > this morning.
>> > 
>> > On 21/05/2018 11:25 AM, Bradley Amm wrote:
>> >> 
>> >> 
>> >> 
>> >> 
>> >> 
>> >> 
>> >> ‌
>> >> 
>> >> On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <b...@bradleyamm.com> wrote:
>> >> 
>> >> Needed this on a Monday morning. At least users can't call in. 
>> >> :)
>> >> 
>> >> Cant log calls if users cant call in :)
>> >> 
>> >> 
>> >> ‌
>> >> 
>> >> On Mon, May 21, 2018 at 9:08 AM, Cameron Murray 
>> >> <cameron.mur...@gmail.com> wrote:
>> >> Latest Update:
>> >> 
>> >> Description: Suspected hardware issue are affecting 3G and 4G customers 
>> >> nationally, under investigation with ETR unknown.
>> >> 
>> >> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee 
>> >> <matthew.s...@sydney.edu.au> wrote:
>> >> Seems this was posted 2 mins before our emails here, must be a busy 
>> >> Monday :)
>> >> 
>> >>  
>> >> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
>> >> 
>> >>  
>> >> 
>> >>  
>> >> From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob Bisby 
>> >> <aus...@jdmnet.com.au>
>> >> Organization: JDM Networks
>> >> Date: Monday, 21 May 2018 at 10:53 am
>> >> To: "'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
>> >> Subject: Re: [AusNOG] Telstra mobile issues again?
>> >> 
>> >>  
>> >> Can confirm that VSP’s like Boost and Macquarie are also affected.
>> >> 
>> >>  
>> >> From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Matt Hare
>> >> Sent: Monday, 21 May 2018 8:39 AM
>> >> To: aus...@ausnog.net <ausnog@lists.ausnog.net>
>> >> Subject: Re: [AusNOG] Telstra mobile issues again?
>> >> 
>> >>  
>> >> Appears to be widespread, saw several of our IoT Telstra SIM's go offline 
>> >> at the same time. Personally I lost all connectivity to emergency calls 
>> >> only and still have no 3G/4G data (but can call and SMS out)
>> >> 
>> >> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>> 
>> 
>> To add to the chorus - we’ve been having intermittent problems across our 
>> fleet since 11am in Perth, Adelaide, Brisbane and Sydney (Melbourne staff 
>> are either having a sneaky long-weekend, or not significantly affected). 
>> Disabling 4G on some devices has helped, but that seemed to only last long 
>> enough for everyone else to do the same thing and now it’s 3G armageddon 
>> too. 200+ staff currently experiencing difficulties.
>> 
>> Cheers,
>> 
>> James
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Re: [AusNOG] Telstra mobile issues again?

[A]

Actually I've had that for weeks and been escalating and escalating with
Telstra.. so far no resolution, however I don't think it's related to
todays outage.

On Mon, 21 May 2018, 17:50 Christopher Hawker, <m...@chrishawker.com.au>
wrote:

> Is anyone still getting issues with numbers "not [being] connected"? Just
> tried calling a few different numbers that weren't Telstra and it says they
> are not connected. Tried from a Samsung Galaxy Note 8 and a crappy burner
> phone to no avail.
>
>
> CH.
> --
> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of James Gray <
> ja...@gray.net.au>
> *Sent:* Monday, May 21, 2018 12:58:37 PM
> *To:* aus...@ausnog.net
>
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
> >
> > On 21 May 2018, at 11:29 am, Jim Woodward <j...@alwaysnever.net> wrote:
> >
> > Hi All,
> >
> >
> > Hobart, Tasmania - 3G and 4G down.. Emergency Calls Only as at 11:30am
> this morning.
> >
> > On 21/05/2018 11:25 AM, Bradley Amm wrote:
> >>
> >> 
> >>
> >>
> >>
> >>
> >> ‌
> >>
> >> On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <b...@bradleyamm.com>
> wrote:
> >>
> >> Needed this on a Monday morning. At least users can't call in.
> >> :)
> >>
> >> Cant log calls if users cant call in :)
> >>
> >>
> >> ‌
> >>
> >> On Mon, May 21, 2018 at 9:08 AM, Cameron Murray <
> cameron.mur...@gmail.com> wrote:
> >> Latest Update:
> >>
> >> Description: Suspected hardware issue are affecting 3G and 4G customers
> nationally, under investigation with ETR unknown.
> >>
> >> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <
> matthew.s...@sydney.edu.au> wrote:
> >> Seems this was posted 2 mins before our emails here, must be a busy
> Monday :)
> >>
> >>
> >> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
> >>
> >>
> >>
> >>
> >> From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob
> Bisby <aus...@jdmnet.com.au>
> >> Organization: JDM Networks
> >> Date: Monday, 21 May 2018 at 10:53 am
> >> To: "'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
> >> Subject: Re: [AusNOG] Telstra mobile issues again?
> >>
> >>
> >> Can confirm that VSP’s like Boost and Macquarie are also affected.
> >>
> >>
> >> From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Matt Hare
> >> Sent: Monday, 21 May 2018 8:39 AM
> >> To: aus...@ausnog.net <ausnog@lists.ausnog.net>
> >> Subject: Re: [AusNOG] Telstra mobile issues again?
> >>
> >>
> >> Appears to be widespread, saw several of our IoT Telstra SIM's go
> offline at the same time. Personally I lost all connectivity to emergency
> calls only and still have no 3G/4G data (but can call and SMS out)
> >>
> >> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>
>
> To add to the chorus - we’ve been having intermittent problems across our
> fleet since 11am in Perth, Adelaide, Brisbane and Sydney (Melbourne staff
> are either having a sneaky long-weekend, or not significantly affected).
> Disabling 4G on some devices has helped, but that seemed to only last long
> enough for everyone else to do the same thing and now it’s 3G armageddon
> too. 200+ staff currently experiencing difficulties.
>
> Cheers,
>
> James
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Re: [AusNOG] Telstra mobile issues again?

[Christopher Hawker]

Is anyone still getting issues with numbers "not [being] connected"? Just tried 
calling a few different numbers that weren't Telstra and it says they are not 
connected. Tried from a Samsung Galaxy Note 8 and a crappy burner phone to no 
avail.


CH.


From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of James Gray 
<ja...@gray.net.au>
Sent: Monday, May 21, 2018 12:58:37 PM
To: aus...@ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?

>
> On 21 May 2018, at 11:29 am, Jim Woodward <j...@alwaysnever.net> wrote:
>
> Hi All,
>
>
> Hobart, Tasmania - 3G and 4G down.. Emergency Calls Only as at 11:30am this 
> morning.
>
> On 21/05/2018 11:25 AM, Bradley Amm wrote:
>>
>> 
>>
>>
>>
>>
>> ‌
>>
>> On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <b...@bradleyamm.com> wrote:
>>
>> Needed this on a Monday morning. At least users can't call in.
>> :)
>>
>> Cant log calls if users cant call in :)
>>
>>
>> ‌
>>
>> On Mon, May 21, 2018 at 9:08 AM, Cameron Murray <cameron.mur...@gmail.com> 
>> wrote:
>> Latest Update:
>>
>> Description: Suspected hardware issue are affecting 3G and 4G customers 
>> nationally, under investigation with ETR unknown.
>>
>> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <matthew.s...@sydney.edu.au> 
>> wrote:
>> Seems this was posted 2 mins before our emails here, must be a busy Monday :)
>>
>>
>> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
>>
>>
>>
>>
>> From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob Bisby 
>> <aus...@jdmnet.com.au>
>> Organization: JDM Networks
>> Date: Monday, 21 May 2018 at 10:53 am
>> To: "'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
>> Subject: Re: [AusNOG] Telstra mobile issues again?
>>
>>
>> Can confirm that VSP’s like Boost and Macquarie are also affected.
>>
>>
>> From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Matt Hare
>> Sent: Monday, 21 May 2018 8:39 AM
>> To: aus...@ausnog.net <ausnog@lists.ausnog.net>
>> Subject: Re: [AusNOG] Telstra mobile issues again?
>>
>>
>> Appears to be widespread, saw several of our IoT Telstra SIM's go offline at 
>> the same time. Personally I lost all connectivity to emergency calls only 
>> and still have no 3G/4G data (but can call and SMS out)
>>
>> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925


To add to the chorus - we’ve been having intermittent problems across our fleet 
since 11am in Perth, Adelaide, Brisbane and Sydney (Melbourne staff are either 
having a sneaky long-weekend, or not significantly affected). Disabling 4G on 
some devices has helped, but that seemed to only last long enough for everyone 
else to do the same thing and now it’s 3G armageddon too. 200+ staff currently 
experiencing difficulties.

Cheers,

James
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Re: [AusNOG] Telstra mobile issues again?

[James Gray]

> 
> On 21 May 2018, at 11:29 am, Jim Woodward <j...@alwaysnever.net> wrote:
> 
> Hi All,
> 
> 
> Hobart, Tasmania - 3G and 4G down.. Emergency Calls Only as at 11:30am this 
> morning.
> 
> On 21/05/2018 11:25 AM, Bradley Amm wrote:
>> 
>> 
>> 
>> 
>> 
>> 
>> ‌
>> 
>> On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <b...@bradleyamm.com> wrote:
>> 
>> Needed this on a Monday morning. At least users can't call in. 
>> :)
>> 
>> Cant log calls if users cant call in :)
>> 
>> 
>> ‌
>> 
>> On Mon, May 21, 2018 at 9:08 AM, Cameron Murray <cameron.mur...@gmail.com> 
>> wrote:
>> Latest Update:
>> 
>> Description: Suspected hardware issue are affecting 3G and 4G customers 
>> nationally, under investigation with ETR unknown.
>> 
>> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <matthew.s...@sydney.edu.au> 
>> wrote:
>> Seems this was posted 2 mins before our emails here, must be a busy Monday :)
>> 
>>  
>> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
>> 
>>  
>> 
>>  
>> From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob Bisby 
>> <aus...@jdmnet.com.au>
>> Organization: JDM Networks
>> Date: Monday, 21 May 2018 at 10:53 am
>> To: "'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
>> Subject: Re: [AusNOG] Telstra mobile issues again?
>> 
>>  
>> Can confirm that VSP’s like Boost and Macquarie are also affected.
>> 
>>  
>> From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Matt Hare
>> Sent: Monday, 21 May 2018 8:39 AM
>> To: aus...@ausnog.net <ausnog@lists.ausnog.net>
>> Subject: Re: [AusNOG] Telstra mobile issues again?
>> 
>>  
>> Appears to be widespread, saw several of our IoT Telstra SIM's go offline at 
>> the same time. Personally I lost all connectivity to emergency calls only 
>> and still have no 3G/4G data (but can call and SMS out)
>> 
>> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925


To add to the chorus - we’ve been having intermittent problems across our fleet 
since 11am in Perth, Adelaide, Brisbane and Sydney (Melbourne staff are either 
having a sneaky long-weekend, or not significantly affected). Disabling 4G on 
some devices has helped, but that seemed to only last long enough for everyone 
else to do the same thing and now it’s 3G armageddon too. 200+ staff currently 
experiencing difficulties.

Cheers,

James

smime.p7s
Description: S/MIME cryptographic signature
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Re: [AusNOG] Telstra mobile issues again?

[Jim Woodward]

Hi All,


Hobart, Tasmania - 3G and 4G down.. Emergency Calls Only as at 11:30am 
this morning.



On 21/05/2018 11:25 AM, Bradley Amm wrote:






‌

On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <b...@bradleyamm.com 
<mailto:b...@bradleyamm.com>> wrote:



Needed this on a Monday morning. At least users can't call in.
:)

Cant log calls if users cant call in :)


‌

On Mon, May 21, 2018 at 9:08 AM, Cameron Murray
<cameron.mur...@gmail.com <mailto:cameron.mur...@gmail.com>> wrote:

Latest Update:

Description: Suspected hardware issue are affecting 3G and 4G
customers nationally, under investigation with ETR unknown.

On Mon, May 21, 2018 at 10:54 AM, Matthew Smee
<matthew.s...@sydney.edu.au
<mailto:matthew.s...@sydney.edu.au>> wrote:

Seems this was posted 2 mins before our emails here, must
be a busy Monday :)

https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
<https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/>

**

*From: *AusNOG <ausnog-boun...@lists.ausnog.net
<mailto:ausnog-boun...@lists.ausnog.net>> on behalf of
Jacob Bisby <aus...@jdmnet.com.au
<mailto:aus...@jdmnet.com.au>>
*Organization: *JDM Networks
*Date: *Monday, 21 May 2018 at 10:53 am
*To: *"'aus...@ausnog.net <mailto:aus...@ausnog.net>'"
<ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>>
*Subject: *Re: [AusNOG] Telstra mobile issues again?

Can confirm that VSP’s like Boost and Macquarie are also
affected.

*From:*AusNOG <ausnog-boun...@lists.ausnog.net
<mailto:ausnog-boun...@lists.ausnog.net>> *On Behalf Of
*Matt Hare
*Sent:* Monday, 21 May 2018 8:39 AM
*To:* aus...@ausnog.net <mailto:aus...@ausnog.net>
        <ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net>>
*Subject:* Re: [AusNOG] Telstra mobile issues again?

Appears to be widespread, saw several of our IoT Telstra
SIM's go offline at the same time. Personally I lost all
connectivity to emergency calls only and still have no
3G/4G data (but can call and SMS out)


https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925<https://protect-au.mimecast.com/s/e0teCjZrzqHk5kYWiWJbQx?domain=forums.whirlpool.net.au>


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-- 
Bradley Amm

0420 501 801




--
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Re: [AusNOG] Telstra mobile issues again?

[Bradley Amm]

‌

On Mon, May 21, 2018 at 9:10 AM, Bradley Amm <b...@bradleyamm.com> wrote:

>
> Needed this on a Monday morning. At least users can't call in.
> :)
>
> Cant log calls if users cant call in :)
>
>
> ‌
>
> On Mon, May 21, 2018 at 9:08 AM, Cameron Murray <cameron.mur...@gmail.com>
> wrote:
>
>> Latest Update:
>>
>> Description: Suspected hardware issue are affecting 3G and 4G customers
>> nationally, under investigation with ETR unknown.
>>
>> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <
>> matthew.s...@sydney.edu.au> wrote:
>>
>>> Seems this was posted 2 mins before our emails here, must be a busy
>>> Monday :)
>>>
>>>
>>>
>>> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
>>>
>>>
>>>
>>>
>>>
>>> *From: *AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob
>>> Bisby <aus...@jdmnet.com.au>
>>> *Organization: *JDM Networks
>>> *Date: *Monday, 21 May 2018 at 10:53 am
>>> *To: *"'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
>>> *Subject: *Re: [AusNOG] Telstra mobile issues again?
>>>
>>>
>>>
>>> Can confirm that VSP’s like Boost and Macquarie are also affected.
>>>
>>>
>>>
>>> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> *On Behalf Of *Matt
>>> Hare
>>> *Sent:* Monday, 21 May 2018 8:39 AM
>>> *To:* aus...@ausnog.net <ausnog@lists.ausnog.net>
>>> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>>>
>>>
>>>
>>> Appears to be widespread, saw several of our IoT Telstra SIM's go
>>> offline at the same time. Personally I lost all connectivity to emergency
>>> calls only and still have no 3G/4G data (but can call and SMS out)
>>>
>>> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>>> <https://protect-au.mimecast.com/s/e0teCjZrzqHk5kYWiWJbQx?domain=forums.whirlpool.net.au>
>>>
>>> ___
>>> AusNOG mailing list
>>> AusNOG@lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>
>>>
>>
>> ___
>> AusNOG mailing list
>> AusNOG@lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
>
> --
> Bradley Amm
> 0420 501 801
>



-- 
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0420 501 801
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Re: [AusNOG] Telstra mobile issues again?

[Bradley Amm]

Needed this on a Monday morning. At least users can't call in.
:)

Cant log calls if users cant call in :)


‌

On Mon, May 21, 2018 at 9:08 AM, Cameron Murray <cameron.mur...@gmail.com>
wrote:

> Latest Update:
>
> Description: Suspected hardware issue are affecting 3G and 4G customers
> nationally, under investigation with ETR unknown.
>
> On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <matthew.s...@sydney.edu.au
> > wrote:
>
>> Seems this was posted 2 mins before our emails here, must be a busy
>> Monday :)
>>
>>
>>
>> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
>>
>>
>>
>>
>>
>> *From: *AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob
>> Bisby <aus...@jdmnet.com.au>
>> *Organization: *JDM Networks
>> *Date: *Monday, 21 May 2018 at 10:53 am
>> *To: *"'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
>> *Subject: *Re: [AusNOG] Telstra mobile issues again?
>>
>>
>>
>> Can confirm that VSP’s like Boost and Macquarie are also affected.
>>
>>
>>
>> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> *On Behalf Of *Matt Hare
>> *Sent:* Monday, 21 May 2018 8:39 AM
>> *To:* aus...@ausnog.net <ausnog@lists.ausnog.net>
>> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>>
>>
>>
>> Appears to be widespread, saw several of our IoT Telstra SIM's go offline
>> at the same time. Personally I lost all connectivity to emergency calls
>> only and still have no 3G/4G data (but can call and SMS out)
>>
>> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>> <https://protect-au.mimecast.com/s/e0teCjZrzqHk5kYWiWJbQx?domain=forums.whirlpool.net.au>
>>
>> ___
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>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
> ___
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>
>


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0420 501 801
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Re: [AusNOG] Telstra mobile issues again?

[Cameron Murray]

Latest Update:

Description: Suspected hardware issue are affecting 3G and 4G customers
nationally, under investigation with ETR unknown.

On Mon, May 21, 2018 at 10:54 AM, Matthew Smee <matthew.s...@sydney.edu.au>
wrote:

> Seems this was posted 2 mins before our emails here, must be a busy Monday
> :)
>
>
>
> https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/
>
>
>
>
>
> *From: *AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob Bisby
> <aus...@jdmnet.com.au>
> *Organization: *JDM Networks
> *Date: *Monday, 21 May 2018 at 10:53 am
> *To: *"'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
> *Subject: *Re: [AusNOG] Telstra mobile issues again?
>
>
>
> Can confirm that VSP’s like Boost and Macquarie are also affected.
>
>
>
> *From:* AusNOG <ausnog-boun...@lists.ausnog.net> *On Behalf Of *Matt Hare
> *Sent:* Monday, 21 May 2018 8:39 AM
> *To:* aus...@ausnog.net <ausnog@lists.ausnog.net>
> *Subject:* Re: [AusNOG] Telstra mobile issues again?
>
>
>
> Appears to be widespread, saw several of our IoT Telstra SIM's go offline
> at the same time. Personally I lost all connectivity to emergency calls
> only and still have no 3G/4G data (but can call and SMS out)
>
> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
> <https://protect-au.mimecast.com/s/e0teCjZrzqHk5kYWiWJbQx?domain=forums.whirlpool.net.au>
>
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>
>
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Re: [AusNOG] Telstra mobile issues again?

[Matthew Smee]

Seems this was posted 2 mins before our emails here, must be a busy Monday :)

https://www.gizmodo.com.au/2018/05/telstras-having-another-outage/


From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of Jacob Bisby 
<aus...@jdmnet.com.au>
Organization: JDM Networks
Date: Monday, 21 May 2018 at 10:53 am
To: "'aus...@ausnog.net'" <ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

Can confirm that VSP’s like Boost and Macquarie are also affected.

From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Matt Hare
Sent: Monday, 21 May 2018 8:39 AM
To: aus...@ausnog.net <ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

Appears to be widespread, saw several of our IoT Telstra SIM's go offline at 
the same time. Personally I lost all connectivity to emergency calls only and 
still have no 3G/4G data (but can call and SMS out)
https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925<https://protect-au.mimecast.com/s/e0teCjZrzqHk5kYWiWJbQx?domain=forums.whirlpool.net.au>
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Re: [AusNOG] Telstra mobile issues again?

[Nathan Brookfield]

Experiencing this in Sydney and Brisbane.


Kindest Regards,

Nathan Brookfield (VK2NAB)



Chief Executive Officer

Simtronic Technologies Pty Ltd



Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951

Web: http://www.simtronic.com.au<http://www.simtronic.com.au/> | E-mail: 
nathan.brookfi...@simtronic.com.au<mailto:nathan.brookfi...@simtronic.com.au>




From: AusNOG <ausnog-boun...@lists.ausnog.net> on behalf of McDonald Richards 
<mcdonald.richa...@gmail.com>
Sent: Monday, 21 May 2018 10:40 AM
To: Cameron Murray
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?

No data service on my Telstra mobile in the middle of Sydney :(


On Sun, May 20, 2018 at 5:38 PM, Cameron Murray 
<cameron.mur...@gmail.com<mailto:cameron.mur...@gmail.com>> wrote:
We're seeing the same thing in Slacks Creek QLD.

On Mon, May 21, 2018 at 10:37 AM, Ross Wheeler 
<aus...@rossw.net<mailto:aus...@rossw.net>> wrote:

I'm seeing (mobile) services - voice and data - down or intermittent in 
multiple areas for the last 40 minutes or so.

Can't find anything mentioned about it - am I just lucky enough to have a 
significant proportion of my telstra services go titsup all together, or is 
there some wider issue?

(None of my services with other carriers seem affected at this stage).
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Re: [AusNOG] Telstra mobile issues again?

[paul+ausnog]

Probably this ?

"We're just letting you know that we've added the unplanned network
incident, titled 'GPRS-Switch Services impacted in Kent, NAT', into the
Telstra Wholesale Customer Portal."

Regards
Paul

-Original Message-
From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of David
Hughes
Sent: Monday, 21 May 2018 10:43 AM
To: Ross Wheeler
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Telstra mobile issues again?


Yup, Bris CBD.  No 4G, no data.  Getting No Service every few minutes.
Looks like something went bang.


David
…


> On 21 May 2018, at 10:37 am, Ross Wheeler <aus...@rossw.net> wrote:
>
>
> I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
>
> Can't find anything mentioned about it - am I just lucky enough to have a
> significant proportion of my telstra services go titsup all together, or
> is there some wider issue?
>
> (None of my services with other carriers seem affected at this stage).
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Re: [AusNOG] Telstra mobile issues again?

[Brad Evans]

Seems to be solid in Melbourne CBD.  Been tethered all morning, calls are fine.


-Original Message-
From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Ross Wheeler
Sent: Monday, 21 May 2018 10:37
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Telstra mobile issues again?


I'm seeing (mobile) services - voice and data - down or intermittent in 
multiple areas for the last 40 minutes or so.

Can't find anything mentioned about it - am I just lucky enough to have a 
significant proportion of my telstra services go titsup all together, or is 
there some wider issue?

(None of my services with other carriers seem affected at this stage).
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Re: [AusNOG] Telstra mobile issues again?

[Evan Dent]

Interesting though, I don't know of the full details. But I know of some
sites that have 4gx connections with MPLS running over them into Telstra's
IP connect network . They still seem to be up. So seems to be more of the
consumer side of things that is down.

On Mon, May 21, 2018 at 10:10 AM, McDonald Richards <
mcdonald.richa...@gmail.com> wrote:

> No data service on my Telstra mobile in the middle of Sydney :(
>
>
> On Sun, May 20, 2018 at 5:38 PM, Cameron Murray 
> wrote:
>
>> We're seeing the same thing in Slacks Creek QLD.
>>
>> On Mon, May 21, 2018 at 10:37 AM, Ross Wheeler  wrote:
>>
>>>
>>> I'm seeing (mobile) services - voice and data - down or intermittent in
>>> multiple areas for the last 40 minutes or so.
>>>
>>> Can't find anything mentioned about it - am I just lucky enough to have
>>> a significant proportion of my telstra services go titsup all together, or
>>> is there some wider issue?
>>>
>>> (None of my services with other carriers seem affected at this stage).
>>> ___
>>> AusNOG mailing list
>>> AusNOG@lists.ausnog.net
>>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>>
>>
>>
>> ___
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>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>>
>
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Re: [AusNOG] Telstra mobile issues again?

[Cameron Murray]

>From the Telstra Wholesale Portal:

Title:GPRS-Switch Services impacted in Kent, NAT


Event Number:411672

Severity Level:1

Status:New

Incident started:21/05/18 10:03 EST

Last updated:21/05/18 10:37 EST

Resolved:

Closed:

Products Affected:GPRS-Switch

State:NAT

Location:Kent

Description:Under investigation

Update History:GPRS-Switch fault under investigation


On Mon, May 21, 2018 at 10:40 AM, Christopher Hawker 
wrote:

> Telstra mobile still has connectivity and signal at Bondi NSW 2026.
>
>
> CH.
> --
> *From:* AusNOG  on behalf of Ross
> Wheeler 
> *Sent:* Monday, May 21, 2018 10:37:06 AM
> *To:* ausnog@lists.ausnog.net
> *Subject:* [AusNOG] Telstra mobile issues again?
>
>
> I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
>
> Can't find anything mentioned about it - am I just lucky enough to have a
> significant proportion of my telstra services go titsup all together, or
> is there some wider issue?
>
> (None of my services with other carriers seem affected at this stage).
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
> ___
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> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
>
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Re: [AusNOG] Telstra mobile issues again?

[Jacob Bisby]

Can confirm that VSP’s like Boost and Macquarie are also affected.

 

From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Matt Hare
Sent: Monday, 21 May 2018 8:39 AM
To: aus...@ausnog.net <ausnog@lists.ausnog.net>
Subject: Re: [AusNOG] Telstra mobile issues again?

 

Appears to be widespread, saw several of our IoT Telstra SIM's go offline at 
the same time. Personally I lost all connectivity to emergency calls only and 
still have no 3G/4G data (but can call and SMS out)

https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925

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Re: [AusNOG] Telstra mobile issues again?

[Jay Dixon]

wifi calling works still, i had an inbound call after it all stopped and i
can still make outbound calls when i'm on the wireless in the office
(though inbound seems broken now)
still getting text messages too but i believe that's not delivered over 4G
(where voice calls are data over 4G nowadays)

On Mon, May 21, 2018 at 10:38 AM, Matt Hare 
wrote:

> Appears to be widespread, saw several of our IoT Telstra SIM's go offline
> at the same time. Personally I lost all connectivity to emergency calls
> only and still have no 3G/4G data (but can call and SMS out)
> https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
>
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>
>
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Re: [AusNOG] Telstra mobile issues again?

[David Hughes]

Yup, Bris CBD.  No 4G, no data.  Getting No Service every few minutes.  Looks 
like something went bang.


David
…


> On 21 May 2018, at 10:37 am, Ross Wheeler  wrote:
> 
> 
> I'm seeing (mobile) services - voice and data - down or intermittent in 
> multiple areas for the last 40 minutes or so.
> 
> Can't find anything mentioned about it - am I just lucky enough to have a 
> significant proportion of my telstra services go titsup all together, or is 
> there some wider issue?
> 
> (None of my services with other carriers seem affected at this stage).
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog

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Re: [AusNOG] Telstra mobile issues again?

[Evan Dent]

Forgot to add. Nation wide.

On Mon, May 21, 2018 at 10:08 AM, Tim Raphael 
wrote:

> Noticing this too in Sydney CBD, been down for at least 15 mins we’ve
> noticed so far.
> Both mobile and 4G / Data.
>
> - Tim
>
> > On 21 May 2018, at 10:37 am, Ross Wheeler  wrote:
> >
> >
> > I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
> >
> > Can't find anything mentioned about it - am I just lucky enough to have
> a significant proportion of my telstra services go titsup all together, or
> is there some wider issue?
> >
> > (None of my services with other carriers seem affected at this stage).
> > ___
> > AusNOG mailing list
> > AusNOG@lists.ausnog.net
> > http://lists.ausnog.net/mailman/listinfo/ausnog
>
> ___
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> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
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Re: [AusNOG] Telstra mobile issues again?

[Evan Dent]

Seems Voice is down for some. Reports of no signal. Other areas just no data

On Mon, May 21, 2018 at 10:07 AM, Ross Wheeler  wrote:

>
> I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
>
> Can't find anything mentioned about it - am I just lucky enough to have a
> significant proportion of my telstra services go titsup all together, or is
> there some wider issue?
>
> (None of my services with other carriers seem affected at this stage).
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
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Re: [AusNOG] Telstra mobile issues again?

[McDonald Richards]

No data service on my Telstra mobile in the middle of Sydney :(


On Sun, May 20, 2018 at 5:38 PM, Cameron Murray 
wrote:

> We're seeing the same thing in Slacks Creek QLD.
>
> On Mon, May 21, 2018 at 10:37 AM, Ross Wheeler  wrote:
>
>>
>> I'm seeing (mobile) services - voice and data - down or intermittent in
>> multiple areas for the last 40 minutes or so.
>>
>> Can't find anything mentioned about it - am I just lucky enough to have a
>> significant proportion of my telstra services go titsup all together, or is
>> there some wider issue?
>>
>> (None of my services with other carriers seem affected at this stage).
>> ___
>> AusNOG mailing list
>> AusNOG@lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
>
>
> ___
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> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
>
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Re: [AusNOG] Telstra mobile issues again?

[Dibbles]

I'm receiving intermittent dropouts in Newcastle

On Mon, 21 May 2018 at 10:39 am, Cameron Murray 
wrote:

> We're seeing the same thing in Slacks Creek QLD.
>
> On Mon, May 21, 2018 at 10:37 AM, Ross Wheeler  wrote:
>
>>
>> I'm seeing (mobile) services - voice and data - down or intermittent in
>> multiple areas for the last 40 minutes or so.
>>
>> Can't find anything mentioned about it - am I just lucky enough to have a
>> significant proportion of my telstra services go titsup all together, or is
>> there some wider issue?
>>
>> (None of my services with other carriers seem affected at this stage).
>> ___
>> AusNOG mailing list
>> AusNOG@lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog
>>
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
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Re: [AusNOG] Telstra mobile issues again?

[Christopher Hawker]

Telstra mobile still has connectivity and signal at Bondi NSW 2026.


CH.


From: AusNOG  on behalf of Ross Wheeler 

Sent: Monday, May 21, 2018 10:37:06 AM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Telstra mobile issues again?


I'm seeing (mobile) services - voice and data - down or intermittent in
multiple areas for the last 40 minutes or so.

Can't find anything mentioned about it - am I just lucky enough to have a
significant proportion of my telstra services go titsup all together, or
is there some wider issue?

(None of my services with other carriers seem affected at this stage).
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Re: [AusNOG] Telstra mobile issues again?

[simon thomason]

We have just had several reports of issues with calls.

Our Patrol fleet on Telstra 4G have gone offline.

On Mon, May 21, 2018 at 10:37 AM, Ross Wheeler  wrote:

>
> I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
>
> Can't find anything mentioned about it - am I just lucky enough to have a
> significant proportion of my telstra services go titsup all together, or is
> there some wider issue?
>
> (None of my services with other carriers seem affected at this stage).
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
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Re: [AusNOG] Telstra mobile issues again?

[Jarryd Sullivan]

Not just you, looks like a 4g national outage again, switching back to 3G seems 
to help.

Jarryd Sullivan


-Original Message-
From: AusNOG  On Behalf Of Ross Wheeler
Sent: Monday, 21 May 2018 10:07 AM
To: ausnog@lists.ausnog.net
Subject: [AusNOG] Telstra mobile issues again?


I'm seeing (mobile) services - voice and data - down or intermittent in 
multiple areas for the last 40 minutes or so.

Can't find anything mentioned about it - am I just lucky enough to have a 
significant proportion of my telstra services go titsup all together, or is 
there some wider issue?

(None of my services with other carriers seem affected at this stage).
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Re: [AusNOG] Telstra mobile issues again?

[Matt Hare]

Appears to be widespread, saw several of our IoT Telstra SIM's go offline
at the same time. Personally I lost all connectivity to emergency calls
only and still have no 3G/4G data (but can call and SMS out)
https://forums.whirlpool.net.au/forum-replies.cfm?t=2726925
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Re: [AusNOG] Telstra mobile issues again?

[Tim Raphael]

Noticing this too in Sydney CBD, been down for at least 15 mins we’ve noticed 
so far.
Both mobile and 4G / Data.

- Tim

> On 21 May 2018, at 10:37 am, Ross Wheeler  wrote:
> 
> 
> I'm seeing (mobile) services - voice and data - down or intermittent in 
> multiple areas for the last 40 minutes or so.
> 
> Can't find anything mentioned about it - am I just lucky enough to have a 
> significant proportion of my telstra services go titsup all together, or is 
> there some wider issue?
> 
> (None of my services with other carriers seem affected at this stage).
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog

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Re: [AusNOG] Telstra mobile issues again?

[Cameron Murray]

We're seeing the same thing in Slacks Creek QLD.

On Mon, May 21, 2018 at 10:37 AM, Ross Wheeler  wrote:

>
> I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
>
> Can't find anything mentioned about it - am I just lucky enough to have a
> significant proportion of my telstra services go titsup all together, or is
> there some wider issue?
>
> (None of my services with other carriers seem affected at this stage).
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
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Re: [AusNOG] Telstra mobile issues again?

[Jay Dixon]

Yep we've lost 4G at quite a few sites, confirmed in Adelaide, Melbourne &
Sydney
my mobile is showing no signal at all now.

On Mon, May 21, 2018 at 10:37 AM, Ross Wheeler  wrote:

>
> I'm seeing (mobile) services - voice and data - down or intermittent in
> multiple areas for the last 40 minutes or so.
>
> Can't find anything mentioned about it - am I just lucky enough to have a
> significant proportion of my telstra services go titsup all together, or is
> there some wider issue?
>
> (None of my services with other carriers seem affected at this stage).
> ___
> AusNOG mailing list
> AusNOG@lists.ausnog.net
> http://lists.ausnog.net/mailman/listinfo/ausnog
>
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