Re: [Bes-admins] Moving BES database to new SQL server
Do you have DBNS installed/configured? I love typos (please show me SQL 2003 if you can) http://docs.blackberry.com/en/admin/deliverables/7312/Install_BB_DBNS_216473_11.jsp http://www.blackberry.com/btsc/KB21563 http://www.blackberry.com/btsc/KB11716 For 200 users on a BES, I could install SQL server (if it would install) on my playbook and it would handle it without issue. Sounds like your SQL admin is guessing ... suggest that he setup some perfmon counters, or look at SQL BPA - http://www.microsoft.com/downloads/en/details.aspx?FamilyId=da0531e4-e94c-4991-82fa-f0e3fbd05e63 before he starts finger pointing. Some perfmon references: http://blogs.technet.com/b/vipulshah/archive/2006/11/30/understanding-perfmon-counters-while-troubleshooting-sql-server-performance- issues.aspx http://sqlserverpedia.com/wiki/Performance_Monitor If you *MUST* move the database to a new server - http://www.blackberry.com/btsc/KB03112. Good luck. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Sunday, May 08, 2011 7:30 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Moving BES database to new SQL server The strange thing is, when I get notified that my bes lost connection to the database, its rarely during the day. Its always at night, when backups are running. Would a bes database be doing much at 2am? All users are in the Eastern timezone, we're not international. - Original Message - From: Linares, Mo A [mailto:moises.lina...@bakermckenzie.com] Sent: Sunday, May 08, 2011 07:26 PM To: bes-admins@dataoutages.com bes-admins@dataoutages.com Subject: Re: [Bes-admins] Moving BES database to new SQL server It is possibly - the bes database can be i/o intense - I have about 150 users - sql 2000- and I've noticed that during high peaks during the day the cpu and memory can clock a higher usage and it is all About the bes database. Haven't moved a ha database but I assume it is similar to a regular database - - Original Message - From: Peterson David [mailto:dpete...@dinslaw.com] Sent: Sunday, May 08, 2011 06:12 PM To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Subject: [Bes-admins] Moving BES database to new SQL server Our SQL admin thinks my BES database is overloading our SQL server, apparently at least in terms of I/O. To take the strain off, he wants to move the besmgmt database to a different server. What is the best way to do this? I have two BES servers (5.0.3) in HA. The SQL box is SQL 2005, I believe SP3 but not certain. I have approximately 200 Blackberry users. Personally, I didn't think the BES database was that intense for a SQL server but my server keeps losing connection to the database. At least once when it did this, things that used other SQL databases on that box stopped working until I rebooted it. RDP didn't work until I rebooted it a second time. ThanksNOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com This message may contain confidential and privileged information. If it has been sent to you in error, please reply to advise the sender of the error and then immediately delete this message. Please visit www.bakermckenzie.com/disclaimers for other important information concerning this message. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com
Re: [Bes-admins] Moving BES database to new SQL server
I'll bet $1.00 that the only reason they want to move it is to silence you. Tell them to do their due diligence and look at the performance of the server and fix it. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Monday, May 09, 2011 8:57 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Moving BES database to new SQL server Thanks. I saw even the KB article for 5.0.3 Exchange on the DBNS said the SQL server had to be on server 2003, but another article says it's now supported on 2008 as of SP1. I assume the original article was just never updated? I'm a bit torn on the database. I really don't like the thought of moving it, but then if they don't figure it out soon, it's really going to annoy me. My BES servers are losing connection to the database much more than I'm comfortable with. I'm actually wondering if part of why they want to move me is that BES is the only thing actively complaining. -Original Message- From: hdawg [mailto:hd...@port3101.org] Sent: Monday, May 09, 2011 8:19 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Moving BES database to new SQL server Do you have DBNS installed/configured? I love typos (please show me SQL 2003 if you can) http://docs.blackberry.com/en/admin/deliverables/7312/Install_BB_DBNS_216473_11.jsp http://www.blackberry.com/btsc/KB21563 http://www.blackberry.com/btsc/KB11716 For 200 users on a BES, I could install SQL server (if it would install) on my playbook and it would handle it without issue. Sounds like your SQL admin is guessing ... suggest that he setup some perfmon counters, or look at SQL BPA - http://www.microsoft.com/downloads/en/details.aspx?FamilyId=da0531e4-e94c-4991-82fa-f0e3fbd05e63 before he starts finger pointing. Some perfmon references: http://blogs.technet.com/b/vipulshah/archive/2006/11/30/understanding-perfmon-counters-while-troubleshooting-sql-server-performance- issues.aspx http://sqlserverpedia.com/wiki/Performance_Monitor If you *MUST* move the database to a new server - http://www.blackberry.com/btsc/KB03112. Good luck. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Sunday, May 08, 2011 7:30 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Moving BES database to new SQL server The strange thing is, when I get notified that my bes lost connection to the database, its rarely during the day. Its always at night, when backups are running. Would a bes database be doing much at 2am? All users are in the Eastern timezone, we're not international. - Original Message - From: Linares, Mo A [mailto:moises.lina...@bakermckenzie.com] Sent: Sunday, May 08, 2011 07:26 PM To: bes-admins@dataoutages.com bes-admins@dataoutages.com Subject: Re: [Bes-admins] Moving BES database to new SQL server It is possibly - the bes database can be i/o intense - I have about 150 users - sql 2000- and I've noticed that during high peaks during the day the cpu and memory can clock a higher usage and it is all About the bes database. Haven't moved a ha database but I assume it is similar to a regular database - - Original Message - From: Peterson David [mailto:dpete...@dinslaw.com] Sent: Sunday, May 08, 2011 06:12 PM To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Subject: [Bes-admins] Moving BES database to new SQL server Our SQL admin thinks my BES database is overloading our SQL server, apparently at least in terms of I/O. To take the strain off, he wants to move the besmgmt database to a different server. What is the best way to do this? I have two BES servers (5.0.3) in HA. The SQL box is SQL 2005, I believe SP3 but not certain. I have approximately 200 Blackberry users. Personally, I didn't think the BES database was that intense for a SQL server but my server keeps losing connection to the database. At least once when it did this, things that used other SQL databases on that box stopped working until I rebooted it. RDP didn't work until I rebooted it a second time. ThanksNOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored
Re: [Bes-admins] BlackBerry Agent Issues
Wanna send over the ALRT/CTRL logs? Hung threads with a specific agent . that
mailbox server experiencing any performance problems?
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Cole, Brandon T.
Sent: Wednesday, April 20, 2011 3:08 PM
To: bes-admins@dataoutages.com
Subject: [Bes-admins] FW: BlackBerry Agent Issues
We are using BES 5 with 5 different MS Exchange 2003 mail servers (one for each
of our locations). Four of the locations/servers
are doing fine. The connection to the 5th server has suddenly posed an issue
the last day or two. The agent for that server (now
agents since we've created some additional static agents) will periodically get
restarted by the BlackBerry controller. The message
in the Windows Event Viewer of the BlackBerry server is:
agent 5 missed 2 heartbeats. Restarting.
When I look at that agent's log it shows this before restarting each time.
[5] (04/20 13:02:50.003):{0x2A6C} Controller: Requested to stop
[50106] (04/20 13:02:50.295):{0x1D74} Stopping BlackBerry Mailbox Agent 5 for
Server vTolBlackberry
Any ideas? I spoke to RIM and will be calling them back, but they didn't sound
overly sure the first time I mentioned the issue.
Yesterday this occurred ten times and I had to restart the controller and/or
dispatcher service for the agent to work again. We
have rebooted the Exchange server in question and BlackBerry server.
http://www.blackberry.com/btsc/KB15207
Thank you,
Brandon T. Cole
Technology Support Specialist
Shumaker, Loop Kendrick, LLP
1000 Jackson Street
Toledo, Ohio 43604-5573
419.241.9000
419.321.1228 direct
419.241.6894 fax
bc...@slk-law.com
http://www.slk-law.com/ www.slk-law.com
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Re: [Bes-admins] Blackberry vs Iphone
Anyone that says that they can support iPhones with the same level of care as BES is lying. . unless their level of care of BES is something not worth investing in. Not to be a BES fanboi; but we're talking apples and oranges here . not even in the same game. Disclaimer: I carry both a BB and an iPhone From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Steve Bailey Sent: Monday, February 28, 2011 2:58 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Blackberry vs Iphone We have the same issue here. There are some third party companies that say they can support iPhones with the same level of care as BES but I have yet to actually get one to work. We purchased a solution but it was very difficult to install and we still don't have the results we were promised. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Albert Estrada Sent: Monday, February 28, 2011 2:53 PM To: 'Bes-Admins@dataoutages.com' Subject: [Bes-admins] Blackberry vs Iphone My company is pushing to open activesync to start testing Iphones. I have nothing against the iphone but in a business I feel the Blackberry is better designed. Has anyone else had this issue and what argument pieces did you find to support your case? Albert Estrada Network Support P: (909) 890-2094 F: (909) 890-5768 http://www.iehp.org estrad...@iehp.org cid:image004.png@01C7C466.D5888230 NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. image001.png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Blackberry vs Iphone
Anyone that says that they can support iPhones with the same level of care as BES is lying. . unless their level of care of BES is something not worth investing in. Not to be a BES fanboi; but we're talking apples and oranges here . not even in the same game. Disclaimer: I carry both a BB and an iPhone From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Steve Bailey Sent: Monday, February 28, 2011 2:58 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Blackberry vs Iphone We have the same issue here. There are some third party companies that say they can support iPhones with the same level of care as BES but I have yet to actually get one to work. We purchased a solution but it was very difficult to install and we still don't have the results we were promised. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Albert Estrada Sent: Monday, February 28, 2011 2:53 PM To: 'Bes-Admins@dataoutages.com' Subject: [Bes-admins] Blackberry vs Iphone My company is pushing to open activesync to start testing Iphones. I have nothing against the iphone but in a business I feel the Blackberry is better designed. Has anyone else had this issue and what argument pieces did you find to support your case? Albert Estrada Network Support P: (909) 890-2094 F: (909) 890-5768 http://www.iehp.org estrad...@iehp.org cid:image004.png@01C7C466.D5888230 NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. image001.png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Blackberry vs Iphone
The APIs supported with iOS4 are good. They're not great, but they're good and present a compelling case in a lot of scenarios. FIPS 140? HIPPA compliant? Cause me to not toss and turn every once in a while at night? Yeah not so much. My take is you need to look at your industry, your requirements, and then talk to others in the same boat. Look at your BB policy . look at your laptop policy (think of all the things you can do on your laptop that you can/can't do on your iPhone/BB . yet such little restrictions sometimes). Also, talk to the vendors in the space (disclaimer: I work for one). A lot of time is spent discussing what options are out there and I never walk away from a discussion about what is happening in the market. Sure I want to sell my wares, but sharing what I've learned with customers (I feel) is some of the most valuable information . hopefully we all learn something and you don't think of me as typical vendor scum. Apple will continue to improve upon what is in place (keep in mind how big and successful the consumer space is for Apple) and vendors will support the new technology. We'll see the same thing from Google/Android, MS/Nokia/Win Phone 7, HP/WebOS, etc. Just keep in mind the big picture here: it isn't about locking down a device and securing it . it's about making end users productive and providing a higher quality of service to those users. Yes, security is a part of it . but why are we giving people these devices / supporting them anyway? And now I'll step off my soapbox and look out the window of the train as I head back to my office. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Steve Bailey Sent: Monday, February 28, 2011 3:11 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Blackberry vs Iphone I agree and I carry a iPhone for the fun apps and Pandora and I do all my serious work on my Bold. Unfortunately the execs of the world see the glitz and glamour of the iPhone and they have the IT people scrambling to find a way to secure it to their standards. To my knowledge the hooks into iOS4 just can't handle that kind of security yet. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Monday, February 28, 2011 3:04 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Blackberry vs Iphone Anyone that says that they can support iPhones with the same level of care as BES is lying. . unless their level of care of BES is something not worth investing in. Not to be a BES fanboi; but we're talking apples and oranges here . not even in the same game. Disclaimer: I carry both a BB and an iPhone From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Steve Bailey Sent: Monday, February 28, 2011 2:58 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Blackberry vs Iphone We have the same issue here. There are some third party companies that say they can support iPhones with the same level of care as BES but I have yet to actually get one to work. We purchased a solution but it was very difficult to install and we still don't have the results we were promised. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Albert Estrada Sent: Monday, February 28, 2011 2:53 PM To: 'Bes-Admins@dataoutages.com' Subject: [Bes-admins] Blackberry vs Iphone My company is pushing to open activesync to start testing Iphones. I have nothing against the iphone but in a business I feel the Blackberry is better designed. Has anyone else had this issue and what argument pieces did you find to support your case? Albert Estrada Network Support P: (909) 890-2094 F: (909) 890-5768 http://www.iehp.org estrad...@iehp.org cid:image004.png@01C7C466.D5888230 NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. image001.png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Moving to 64bit server
Migrate to BES Express and install on the desired OS - http://us.blackberry.com/support/software/server_express_exchange_nov_17_10.pdf From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Thursday, January 20, 2011 2:01 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Moving to 64bit server Forget 64 bit, it won't install on 2008 period. Personally, I think you need to look into BES Express, you don't need to buy licenses for that. It's a replacement for BPS, but also gets you up to the 5.x level. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Richard Lawley Sent: Thursday, January 20, 2011 1:56 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Moving to 64bit server I am nowhere near a BES expert. I barely got it installed and working, let alone administering it. Good thing it just works and doesn't need any attention. We currently have BPS ver. 4.1.4.17 running on Server 2003 32bit Exchange server. I'm going to be replacing the server in the next couple of weeks to a Windows 2008 R2, which is a 64bit OS. Will I be able to install that version on the new server, or do I have to buy a new version of BPS? Richard Lawley Information Technology Department Johanson Transportation Service Direct 559-458-2245 Office 800-742-2053 Cell 559-907-6610 Fax 559-458-2236 http://www.johansontrans.com/ cid:566565015@26102009-18A8 Please visit us at our website: http://www.johansontrans.com/ www.johansontrans.com to learn more about our company and solutions we provide NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BlackBerry Enterprise Messenger notdelivering to handsets.
Check out http://blog.port3101.org/hdawg/46-bes-logs-whats-them-part-11-20-polc-log-software-configuration.html Or zip up your POLC log and email it to me with what user / PIN is having a problem getting the app. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Hussein, Engin Sent: Thursday, December 16, 2010 11:51 AM To: stefan.auerb...@comcast.net; A list for BES Admin's to discuss issues, etc. Cc: bes-admins-boun...@dataoutages.com Subject: Re: [Bes-admins] BlackBerry Enterprise Messenger notdelivering to handsets. Thank you Stefan. I have asked the SQL DBA to give me a call when he is available. Engin Engin M Hussein Network Support Food Standards Agency Aviation House 125 Kingsway London WC2B 6NH 020 7276 8960 engin.huss...@foodstandards.gsi.gov.uk -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Stefan Auerbach Sent: 16 December 2010 16:43 To: A list for BES Admin's to discuss issues, etc. Cc: bes-admins-boun...@dataoutages.com Subject: Re: [Bes-admins] BlackBerry Enterprise Messenger notdelivering to handsets. Check the your SQL tables for incompatible version types. Old versions of the app could be preventing the newer version from being installed if it is in the user sql entry in the sync device mgmt table I believe. Thanks, Stefan -Original Message- From: Hussein, Engin engin.huss...@foodstandards.gsi.gov.uk Sender: bes-admins-boun...@dataoutages.com Date: Thu, 16 Dec 2010 16:31:40 To: A list for BES Admin's to discuss issues, etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Cc: bes-admins-boun...@dataoutages.combes-admins-boun...@dataoutages.com Subject: Re: [Bes-admins] BlackBerry Enterprise Messenger not delivering to handsets. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Food Standards Agency (FSA) For the latest food news and information visit www.food.gov.uk This email and any attachments are intended for the named recipient only. Unauthorised use, disclosure, storage or copying is not permitted. If you have received this email in error, please destroy all copies and inform the sender immediately by return email. The original of this email was scanned for viruses by the Government Secure Intranet (GSI) virus scanning service supplied exclusively by Cable Wireless Worldwide in partnership with MessageLabs and on leaving the GSI this email was certified virus-free. However you should always use your own virus-scanning software to ensure mail and attachments are safe to open. Communications on the FSA's computer systems may be monitored and/or recorded to secure effective operation of the system and for other lawful purposes. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] BES + Exchange 2010 suckage
Hmnn . http://blogs.kraftkennedy.com/index.php/2010/05/11/mailbox-sync-delays-with-outlook-2003-and-exchange-2010/ anyone else seeing message delays with 2010? ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Bes 5.0 and SQL 2005 sp2
Yes. Read: http://us.blackberry.com/support/software/server_exchange_ver_oct_22_10.pdf (and bookmark: http://us.blackberry.com/support/software/server_compatibility.jsp#tab_tab_compatibility) -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, November 17, 2010 7:47 AM To: etc. A list for BES Admin's to discuss issues Subject: [Bes-admins] Bes 5.0 and SQL 2005 sp2 Hi everyone I know Rim recommends sp3 but does anyone know if sp2 will work. In a remote location this is what they have and we are up against a tight deadline. Thanks! Sent from my iPhone Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] IIS Components and BES
They are not; just certain ones. The installation manual tells you what needs to be in place. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, October 20, 2010 2:36 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] IIS Components and BES Can anyone tell me if the full IIS components are required when installed a Blackberry Enterprise Server in an Exchange 2003 environment, or is it just certain components. We are looking to use a scripted install. Thanks Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Upgrading to BES v5
Go to 2008 64-bit Personally, I'm a fan of a knife-edge to a new OS instance Overall experience: get ready to learn how to administer BES all over again with the BAS / webconsole. I'd highly recommend reading the install guide in its entirety and give the system admin guide a good review . you won't have any gotchas if you do From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Ceron, Carlos Sent: Friday, October 15, 2010 3:34 PM To: 'A list for BES Admin's to discuss issues, etc. (bes-admins@dataoutages.com)' Subject: [Bes-admins] Upgrading to BES v5 We'll be upgrading our domain to 2008 and to Exchange 2010. I was wondering if anyone could give some insight as to your experiences with going to 2008 domain and/or Exchange 2010 with BES. At the same time I'll be upgrading our BES from v4 to v5. What recommendations do you have about going to BES v5. Would you recommend it being on 2008? 32 or 64bit? In place upgrade? Overall experiences migrating from BES v4 to v5. thanks Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: cce...@utsystem.edu ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Software configurations
Never bundle apps and device software together . you were forced with 4.x but with 5 I keep everything separate. To deploy new app versions I have a test group that the new version goes to . and then widespread; seems pretty straightforward, no? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Greg Kebreau Sent: Friday, October 15, 2010 3:54 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Software configurations I wanted to get some feedback on how some of you have software configs organized in your BES 5 environment. Do you bundle applications and device software together? Do you deploy them wirelessly or via the wire? How do you handle deploying newer versions of applications? Regards, Gregory Kebreau Lotus Notes/BlackBerry Admin Information Technology Dept. Cravath, Swaine Moore LLP (212) 474-3399 This e-mail is confidential and may be privileged. Use or disclosure of it by anyone other than a designated addressee is unauthorized. If you are not an intended recipient, please delete this e-mail from the computer on which you received it. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BES vs BESX
http://tinyurl.com/397mys3 From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Friday, October 15, 2010 3:49 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: [Bes-admins] BES vs BESX Can someone point me to a guide or other type of comparison that details the differences between BES BESX? Thanks! Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com www.papamurphys.com #1 Rated Pizza Chain - ZAGAT 2010 National Restaurant Chains Survey ? ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Building New BES 5.01 High Availability Server pair
Wouldn't it make sense to look at your current database size and use that as a starting point? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Thursday, September 23, 2010 9:08 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Building New BES 5.01 High Availability Server pair The rule used to be 100 meg for the base database and 1 meg per user. I think it's changed a bit in 5, but not sure of the hard rule. We have about 300 users, and the database is 500 meg. Even with 1100 users, your SQL database likely will be one of the smaller ones your SQL team deals with. _ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 22, 2010 5:10 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Building New BES 5.01 High Availability Server pair Guys, I need my Database team to create a MS Sql Server instance for my new BES 5.0 servers and I need to know how much space each database instance requires. Can you give me a rule of thumb to provide to them. This server currently has about 1100 users on it and wont be growing much. Thanks Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Logging into BlackBerry Administration Service
Below is your solution. This is the 3rd time I've heard of this problem in the past week. If you're impatient remove them all, but if you can do it one at a time that'll let you know the true culprit. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peter Foglesong Sent: Saturday, September 18, 2010 1:53 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Logging into BlackBerry Administration Service Check the Windows logs and see if there are any clues there. If not, try uninstalling the updates one-by-one to find the offending update. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Cole, Brandon T. Sent: Saturday, September 18, 2010 7:34 AM To: bes-admins@dataoutages.com Subject: [Bes-admins] Logging into BlackBerry Administration Service Rebooted server last night after running some Windows updates and I can't get logged in to the BlackBerry Administration Service with either my AD account or the besadmin account. This has happened before after a reboot, but a simple restart of the BlackBerry Administration Services would fix. Not this time. Any ideas. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ www.slk-law.com _ Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Windows Mobile - Off Topic Question
You don't need the IIS logs, you can use the following vbscript to hit the exchange mailbox servers which'll identify the devices and last sync time and dump it into a pretty htm file. http://gsexdev.blogspot.com/2006/09/enumerating-devices-registered-via.html only downside is you need to run it against mailbox server . but its going to pull all partnership data for you so you'll get a complete list, instead of what just gets picked up in the iis logs. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, September 16, 2010 10:20 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Windows Mobile - Off Topic Question Guys, I know this is not Blackberry related and completely off topic. So if you want to refer me to another forum to get this information please do. I need to find a way to identify Windows Mobile 5.X devices in the IIS Logs for Exchange 2003. We are beginning to deploy Exchange 2007 in production and apparently Windows Mobile 5.X devices can't take advantage off all the new policy settings, so we need to assign these users a separate Exchange policy. I have some scripts that use logparser to extract Device type from the IIS logs but it doesn't identify this: MSFT-PPC/5.1.xxx or MSFT-SPhone/5.1.xxx type which is what I need to find. Scratching my head on this one. Try posting on a MS forum but nobody responded. Maybe I picked the wrong one. I picked an Activesynch forum. Thanks so much! Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Pulling specific email off Blackberry units
Yes, hard delete reconciliation will accomplish this . as long as the message is in the state database that BES holds in memory. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Friday, September 03, 2010 9:00 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Pulling specific email off Blackberry units We had an e-mail get through that was a phishing attempt against Fidelity. We're looking at running scripts to remove it from mailboxes, but it will not be in deleted items. Would hard delete reconciliation remove this from devices? If not, what is the best way to accomplish this (other than asking users to delete it themselves.) NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Wiping ONLY Email/Contacts
Take her device and wipe out the messages and contacts databases with desktop manager . and then pray she didn't take any backups. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '.keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Installing 3rd Party Apps
No, but you can create an application control policy to disallow all apps and add in the app you want as an exclusion. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 01, 2010 3:17 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Installing 3rd Party Apps Does anyone know if you have an IT policy in place to prevent users from installing 3rd party apps, can you have an exception put in place for one specific app? We do not allow 3rd party apps, but there is one product we don't to allow for a select group of users. Thanks everyone! Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Installing 3rd Party Apps
In 5.0 it would be an unknown app policy. In 4.1.x unknown app policy doesn't exist, but you simply define the first line in a software config as having an app control policy set to disallow and then set each app you want in the software config to either optional or required and it'll be allowed nthe device. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 01, 2010 3:24 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Installing 3rd Party Apps So this is different than a regular 3rd party app policy? Okay thanks. We never pushed down 3rd party apps to devices. Now one more question? Do all the users need to be on BES 5.0 in order to be able to do this? Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com _ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Wednesday, September 01, 2010 3:20 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Installing 3rd Party Apps No, but you can create an application control policy to disallow all apps and add in the app you want as an exclusion. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 01, 2010 3:17 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Installing 3rd Party Apps Does anyone know if you have an IT policy in place to prevent users from installing 3rd party apps, can you have an exception put in place for one specific app? We do not allow 3rd party apps, but there is one product we don't to allow for a select group of users. Thanks everyone! Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Synching email/calendar after getting a new phone
Sounds right; good call. That said ... 3000 messages on a BB. Ugh. Remote search is much better. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Wednesday, September 01, 2010 9:38 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone On 5.0 SP2 can you set the reg key to the new high limits of 3000/30 days? From: bes-admins-boun...@dataoutages.com [bes-admins-boun...@dataoutages.com] On Behalf Of hdawg [hd...@port3101.org] Sent: Wednesday, September 01, 2010 9:35 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone Or you could follow none of these recommendations and do it the right way. First, do this: http://blog.port3101.org/hdawg/29-force-message-prepopulation-all-users-blackberry-enterprise-server.html Now regardless of when you activate ... it'll prepopulate ... turn it off if you don't want it after the fact. Second, reactivate the device. If you want to wipe ... sure I guess ... but please for the love of god don't remove the user from the BES, you'll lose all the automatic wireless backup data / configuration. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Michael Wells Sent: Wednesday, September 01, 2010 6:58 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone I concur Wipe device and reactivate will work every time Email perload happens when no pin is on the acct or if the pin changes -Original Message- From: Guido Strucksberg gu...@markt20.de Sender: bes-admins-boun...@dataoutages.com Date: Wed, 1 Sep 2010 22:33:19 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: gu...@markt20.de, A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone I am not sure if this is the best solution. 1. Mails: bes does not push old mails if the same bb device(pin) is activating on the same account. So did he maybe tried to ea, stopped/ canceled it in the middle, wiped the bb and activated again? 1a: does he have mails in inbox and sent that can be pushed? If everything is filed the data will not show on bb, untl the redirection is set. 2. Every ea pushes some old(1,5 month) and all new. I would sent a wipe command to his bb(to remove the pin/device from the account), and then activate it again. Guido -Original Message- From: Jeff Peters jpet...@vit.org Sender: bes-admins-boun...@dataoutages.com Date: Wed, 1 Sep 2010 18:13:57 To: A list for BES Admin's to discuss issues, etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Synching email/calendar after getting a new phone ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete
Re: [Bes-admins] Activation issue on BESX 5
What'd the ALRT and CTRL logs look like prior to the reboot. I'm betting they had some clues in there. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Evenden Sent: Tuesday, July 27, 2010 5:56 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Activation issue on BESX 5 For those keeping track, this particular issue prevented activation of all users on the system, existing unactivated and new users. Deleting/recreating did not help, no errors in event logs or anything particularly useful in the BES server logs. Same for restarting BES services on server. The users on the server saw no problems with any service at all the entire time, ie, everything else was working fine. Miraculously, a full server reboot and (probably more importantly) a RAM increase resulted in multiple successful activations! The server was almost out of RAM, but I have never seen that affect an activation before. Anyone else seen that as a solution before? Thanks! Quoting Jonathan Evenden jeven...@tntmax.com: It did not actually work in this case. -- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 0101010001001110010101000110110101110000 (201) 891-8686 Main (201) 891-4672 Fax jeven...@tntmax.com 253 Madison Ave, Wyckoff, NJ 07481 http://www.tntmax.com __ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hany.kham...@gmail.com Sent: Tuesday, July 27, 2010 11:04 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Activation issue on BESX 5 Hi Jonathan, Did you try restarting BlackBerry Synchronization Service and BlackBerry Policy Service? Usually, those services get stuck from time to time. After restarting the above mentioned services, reset the activation process. --- Hany Khamees http://www.besadmin.info ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 0101010001001110010101000110110101110000 (800) 774-4359 Toll Free (201) 891-8686 Main (201) 891-4672 Fax jeven...@tntmax.com 253 Madison Ave, Wyckoff, NJ 07481 http://www.tntmax.com __ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins
Re: [Bes-admins] Turn on reconciliation for permanently deleted email messages
Has anyone turned on reconciliation for permanently deleted email messages on BES 5? We have a few users that want it turned on. Ø Yes, have been so for years. My only concern is the mention of recurring message scans being used to detect these permanently deleted messages. Ø Dont be concerned Will it slow down mail delivery? Ø Not noticeably Reconciliation? Ø Nope Anything else to be aware of? Ø Notify your users before you make this change and understand the limitations of it. The biggest problem with implementing hard deletes is the administrators dont understand the limitations of it and dont effectively communicate to the end users. http://www.port3101.org/featured-blackberry-kb-articles/1225-kb04853-how-enable-hard-deletes-blackberry-enterprise-server.html The support for hard deletes uses a Message State Database stored in the computer memory. This database is enabled by default even if the Hard Deletes Reconciliation feature is disabled. By default, the last 100 email messages are tracked for hard delete support in the Message State Database however this number can be changed. The Message State Database may be reset so that email messages redirected to a BlackBerry smartphone during a previous BlackBerry Enterprise Server session will not be deleted, even if they are hard deleted in the BlackBerry smartphone user's mailbox. Any of the following actions will reset the Message State Database: * Either of the BlackBerry Enterprise Server or BlackBerry Professional Software are restarted. * The BlackBerry smartphone user is moved to another BlackBerry Enterprise Server or BlackBerry Professional Software. * The BlackBerry smartphone user's mailbox is moved to another Microsoft® Exchange Server. * The BlackBerry Enterprise Server administrator sends a Reload User command from BlackBerry Manager. Thanks! http://docs.blackberry.com/en/admin/deliverables/14334/Turn_on_reconciliation_for_perm_deleted_msgs_484123_11.jsp Users can delete email messages permanently in Microsoft® Outlook®. You can configure a BlackBerry® Enterprise Server to remove permanently deleted messages from BlackBerry devices. If you turn on hard deletes reconciliation, the BlackBerry Messaging Agent also deletes email messages from BlackBerry devices when users archive or move email messages to personal folders in Microsoft Outlook. When you turn on reconciliation for permanently deleted email messages, the BlackBerry Messaging Agent uses recurring message scans to detect permanently deleted email messages on the messaging server, and then deletes the email messages from BlackBerry devices. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology BlackBerry Domain Component view Email. 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Messaging tab, in the Messaging options section, in the Hard deletes reconciliation drop-down list, click True. 5. Click Save all. 6. On the computer that hosts the BlackBerry Dispatcher, restart the BlackBerry Dispatcher. Brandon T. Cole Technology Support Specialist Shumaker, Loop Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax bc...@slk-law.com http://www.slk-law.com/ www.slk-law.com _ Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Prevent personal Blackberries from accessing company email
BIS can also use OWA. See: http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.htm l for a list of what IP's BIS connections are coming from. Block these inbound connections at the firewall and you've blocked BIS. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Tuesday, July 20, 2010 1:09 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email BIS uses IMAP and POP3. Are you sure it's turned off? Other options include offline sync using Desktop manager or a 3rd-party EAS bridge like AstraSync. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 9:55 AM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Prevent personal Blackberries from accessing company email I just found out that we have people with personal Blackberries accessing their company email, they are definitely not set up on my BES, so I'm guessing they must be using BIS. How can I prevent them from accessing their company email on their personal devices? I know it's not via IMAP or POP3, we have that turned off at the Exchange level. Thanks! Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com www.papamurphys.com Consumer-voted Best Pizza Chain in America 2003-2009 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Prevent personal Blackberries from accessing company email
Yes: http://www.port3101.org/featured-blackberry-kb-articles/793-kb03735-firewall-connection-requirements-blackberry-enterprise-server.ht ml. Keep in mind that all you have to do is explicitly deny port 80/443 to these IP addresses to block access to OWA. Also, keep in mind that with BES you're making an outbound-initiated connection and the RIM NOC never initiates a connection inbound . and even at that you only need TCP port 3101 open to these IPs. Hope this helps. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 1:28 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email HDawg, This looks to be the most promising solution. Is there another list that shows the BES IP's? I'd want to make sure that they were allowed, the ranges provided for BIS are pretty large and I wouldn't be surprised if they overlap to some degree. Thanks! Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com www.papamurphys.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Tuesday, July 20, 2010 10:13 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email BIS can also use OWA. See: http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.htm l for a list of what IP's BIS connections are coming from. Block these inbound connections at the firewall and you've blocked BIS. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Tuesday, July 20, 2010 1:09 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email BIS uses IMAP and POP3. Are you sure it's turned off? Other options include offline sync using Desktop manager or a 3rd-party EAS bridge like AstraSync. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 9:55 AM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Prevent personal Blackberries from accessing company email I just found out that we have people with personal Blackberries accessing their company email, they are definitely not set up on my BES, so I'm guessing they must be using BIS. How can I prevent them from accessing their company email on their personal devices? I know it's not via IMAP or POP3, we have that turned off at the Exchange level. Thanks! Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com www.papamurphys.com Consumer-voted Best Pizza Chain in America 2003-2009 Consumer-voted Best Pizza Chain in America 2003-2009 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] PreventpersonalBlackberries from accessing companyemail
The documentation that RIM puts out is pretty good. Problem being . most people don't take the time to read through it. It gives you recommendations on ways to meet your security requirements; just need to put in the effort. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jim Clouse Sent: Tuesday, July 20, 2010 2:07 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] PreventpersonalBlackberries from accessing companyemail I wish there was a consolidated resource that accounted for the various iterations/possibilities that need to be considered/configured to prevent unauthorized third party access to BES (be it device, application or service). Is there such a beast? Food for thought... Displaced and/or rogue information on an unmanaged device is a disaster waiting to happen... Untold liabilities are but a mere subpoena/discovery request away... Clouse, James A. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Tuesday, July 20, 2010 1:46 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] PreventpersonalBlackberries from accessing companyemail The ONLY way is by users' hardcoding username/password combos on BBs. This is a complete security meltdown. My CIO is melting in his chair now while hearing the words in this thread. It basically comes down to policy. Not only is it a security issue for corporate data and such, you also can't control the password lockout on personal devices (not connected to the BES). No Corporate policy on the BB, no BB access. That's the credo we are forced to enforce! We went through this about two years ago when people started configuring OWA on their iPhones. Now we have to start blocking GMAILs Google Calendar as people have figured out that they can access their calendar on their iPhones by configuring Google Calendar and forwarding. The security implications are so frustrating! Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 10:34 AM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Prevent personalBlackberries from accessing companyemail It's policy that no personal handheld devices can access email. In principle I agree with you on why not BB OWA if PC OWA is OK, but I still get to enforce the policy. Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com www.papamurphys.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Tuesday, July 20, 2010 10:29 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing companyemail If they have OWA access then what is the harm in OWA access on their personal blackberry? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 10:09 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing companyemail Ugh! Is there any way to prevent BIS from accessing corporate email? I set up a test account and it looks like it is accessing via OWA, but I cannot turn off OWA as that is the main method our stores use to get email. Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com www.papamurphys.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Tuesday, July 20, 2010 10:07 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing companyemail You are correct, it would be BIS - configured at the store they purchased the phone from. I was at Verizon the other day and this is the conversation that I heard. TECH:Sure, you don't need the $45 dollar (data) plan, just get the $30 buck one and Ill show you how to access your company email. USER:Sweet, here is my username and password. . le sigh. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 9:55 AM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Prevent personal Blackberries from accessing companyemail I just found out that we have people with personal Blackberries accessing their
Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email
There is a great way to find out: http://docs.blackberry.com/en/admin/deliverables/16679/BlackBerry_Enterprise_Server-Policy_Reference_Guide-T323212-1063796-0616124539-001-5.0.2-US.pdf or, yes, there is a way to do this via IT Policy. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Tuesday, July 20, 2010 3:43 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email There is no IT Policy to simply disable BIS? _ From: Darhl Thomason dar...@papamurphys.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, July 20, 2010 2:03:18 PM Subject: Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email I saw that. I had already sent this one before his reply hit my inbox. That’s what I’m configuring now. Thanks everyone for the thoughts, ideas, and solutions. d Darhl Thomason | SysAdmin | Business Technology Papa Murphy’s Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com/ www.papamurphys.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Evenden Sent: Tuesday, July 20, 2010 11:08 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email BES is outbound – just don’t block outbound and you’re fine. You’re blocking inbound for OWA/BIS, which is what he said in an earlier post. -- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 0101010001001110010101000110110101110000 (201) 891-8686 Main (201) 891-4672 Fax jeven...@tntmax.com 253 Madison Ave, Wyckoff, NJ 07481 http://www.tntmax.com http://www.tntmax.com/ __ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 1:43 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email HDawg, Your post shows these addresses as the BIS servers: BIS IP Range 206.51.26.0/24 193.109.81.0/24 204.187.87.0/24 206.53.144.0/20 216.9.240.0/20 67.233.64.0/19 93.186.16.0/20 68.171.224.0/19 Another post on your site http://www.port3101.org/featured-blackberry-kb-articles/793-kb03735-firewall-connection-requirements-blackberry-enterprise-server.html shows the same IP range for BES: BES IP Range 206.51.26.0 /24 193.109.81.0/24 204.187.87.0/24 216.9.240.0/20 206.53.144.0/20 67.223.64.0/19 93.186.16.0/20 68.171.224.0/19 Which means that I can’t block those IP’s or BES stops working as well. Back to the drawing board… Darhl Thomason | SysAdmin | Business Technology Papa Murphy’s Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com/ www.papamurphys.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, July 20, 2010 10:28 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email HDawg, This looks to be the most promising solution. Is there another list that shows the BES IP’s? I’d want to make sure that they were allowed, the ranges provided for BIS are pretty large and I wouldn’t be surprised if they overlap to some degree. Thanks! Darhl Thomason | SysAdmin | Business Technology Papa Murphy’s Int'l. | d 360-449-4044 | c 360-607-5617 | http://www.papamurphys.com/ www.papamurphys.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Tuesday, July 20, 2010 10:13 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Prevent personal Blackberries from accessing company email BIS can also use OWA. See: http://www.port3101.org/featured-blackberry-kb-articles/792-kb11036-firewall-connection-requirements-blackberry-internet-service.html for a list of what IP’s BIS connections are coming from. Block
Re: [Bes-admins] Outages??
Did you have any SRP disconnects during that time? Check the ALRT ROUT log files. Sounds like a bunch of internal issues and not something regional / widespread at all. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Thursday, July 08, 2010 1:13 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Outages?? Any response from RIM? We had some issues last night world-wide. Just a handful, and our network admin restarted our BES which appeared to alleviate the problem. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Reardon, Diane Sent: Thursday, July 08, 2010 6:54 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Outages?? I am located in West Michigan and have two BB's that I'm trying to activate. One is an existing user upgrade with T-Mobile, the other is a new activation with Verizon. Both devices are stuck on contacting server.. Anyone else having activation problems this morning? I'm currently on hold with RIM. Diane Reardon - Information Technology HC-1-39 (: 616.863.4800 *: diane.rear...@wwwinc.com http://www.wolverineworldwide.com/ http://www.wolverineworldwide.com/images/logo.gifPPlease consider the environment before printing this email. image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BES 5 vs BES Express with BIS
BES does not support BIS accounts. The only interaction BES has with BIS accounts is that a BES can block access to BIS. If a BlackBerry smartphone is BES provisioned and the BES Admin does not block access to BIS a user on BES/BES Express can successfully use BIS. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Mark Kraakman Sent: Tuesday, July 06, 2010 9:00 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] BES 5 vs BES Express with BIS Hi, Question: Since BES Express supports BIS accounts does BES 5 also support BIS accounts? With kind regards, Mark Kraakman ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Finished migrating BES 5 to new BES 5 server
I guess all doesn't work well then. What was the migration procedure you used? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Friday, July 02, 2010 11:12 AM To: BES Admin Users Group Subject: [Bes-admins] Finished migrating BES 5 to new BES 5 server ...yesterday afternoon. All works well, except that once people have pulled battery for the first time they lose most of their contacts. I did a wipe / re-activation for 2 people that fixed the issue. But is their a quicker way to fix? Thx ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Implementing New Password Policy Tomorrow for 1300 users
I would not recommend following the path you're taking. First and foremost I don't ever recommend applying the default policy to anyone. I recommend making the default policy the most secure / most restrictive policy and then creating new policies for however you choose to implement IT Policy. By doing this you've gone through and explicitly set what you want and don't have any possible stragglers . you know if someone has the Default policy assigned to them that someone didn't do what they were supposed to. So, create the new policy and assign them to people. I'd do them in groups of 100 in 30 minute intervals . doing the first 10 or so prior to the group of 100 one at a time to verify that the proper settings are indeed in place. Hopefully you've done some testing already and already worked out the kinks with a pilot group, but if not, now you can. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, June 28, 2010 3:12 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Implementing New Password Policy Tomorrow for 1300 users Hi Everyone, Can anyone make a good recommendation on the most efficient way to push down a new password policy to everyone tomorrow. I assume changing the default policy is the preferred method, and then having an exception group should that be needed. Once I update the default policy does it automatically get pushed or do I need to highlight the users names and click resent IT policy. Just want to do this is the best possible fashion to minimize problems. Thanks! Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Wipe Question
To confirm a wipe from the POLC log:
http://blog.port3101.org/hdawg/63-log-file-entries-confirm-erase-data-disable-handheld-command.html
Security policy group Media Card Format on Device Wipe
Minimum requirements
• BlackBerry® Device Software 5.0
• BlackBerry® Enterprise Server 5.0 SP1
http://docs.blackberry.com/en/admin/deliverables/16679/BlackBerry_Enterprise_Server-Policy_Reference_Guide-T323212-1063796-0616124539-001-5.0.2-US.pdf
page 199
-Original Message-
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark
Sent: Friday, June 25, 2010 2:29 PM
To: wrbdec...@gmail.com; A list for BES Admin's to discuss issues, etc.;
glo...@aol.com
Subject: Re: [Bes-admins] Wipe Question
Last question...
I reviewed the logs to verify the wipe | kill happened, this is all that I can
locate on the search...I looked at the rest of the log and cant seem to locate
a verification that the wipe actually happened. Am I missing something?
[3] (06/25 09:22:17.697):{0x1428} {u...@domain.com, PIN=***,
UserId=336}RequestHandler::FormatGMETransactionForDevice - Sending
KILL_DEVICE_REQUEST request to device, contentType=ITADMIN, size=51, RefId=0,
TransactionId=-92233720355774365111, SRPID=S57419111, Tag=53611
I also cannot seem to locate the Security Wipe SD card (we are on 5.0.1.58)
Looks like it is indeed a 5.0.2 thing.
Thank you,
Mark
x8142
Please consider your environmental responsibility before printing this e-mail
-Original Message-
From: wrbdec...@gmail.com [mailto:wrbdec...@gmail.com]
Sent: Friday, June 25, 2010 11:02 AM
To: Eggan, Mark; A list for BES Admin's to discuss issues,etc.; glo...@aol.com
Subject: Re: [Bes-admins] Wipe Question
5.0.1 or 5.0.2
Sent via BlackBerry by ATT
-Original Message-
From: Eggan, Mark mark.eg...@countyofnapa.org
Date: Fri, 25 Jun 2010 11:00:42
To: wrbdec...@gmail.com; A list for BES Admin's to discuss
issues,etc.bes-admins@dataoutages.com; glo...@aol.com
Subject: RE: [Bes-admins] Wipe Question
BES 5.0?
Thank you,
Mark
x8142
Please consider your environmental responsibility before printing this e-mail
-Original Message-
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com
Sent: Friday, June 25, 2010 11:00 AM
To: A list for BES Admin's to discuss issues,etc.; glo...@aol.com
Subject: Re: [Bes-admins] Wipe Question
You can wipe the SD card with a wipe in the newest versions of BES.
Sent via BlackBerry by ATT
-Original Message-
From: Eggan, Mark mark.eg...@countyofnapa.org
Sender: bes-admins-boun...@dataoutages.com
Date: Fri, 25 Jun 2010 10:50:21
To: glo...@aol.com; bes-admins@dataoutages.com
Reply-To: A list for BES Admin's to discuss issues,
etc. bes-admins@dataoutages.com
Subject: Re: [Bes-admins] Wipe Question
Thanks for the information.
Thank you,
Mark
x8142
Please consider your environmental responsibility before printing this e-mail
-Original Message-
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of glo...@aol.com
Sent: Friday, June 25, 2010 10:50 AM
To: 'bes-admins@dataoutages.com'
Subject: Re: [Bes-admins] Wipe Question
I do remote wipes all the time (one bes admin for offices in multiple cities)
and it DOES NOT wipe the sd card so if the user has photos or sensitive company
documents on it, you're out of luck
Sent from my Verizon Wireless BlackBerry
-Original Message-
From: Eggan, Mark mark.eg...@countyofnapa.org
Sender: bes-admins-boun...@dataoutages.com
Date: Fri, 25 Jun 2010 09:35:52
To: BES Admin Users Groupbes-admins@dataoutages.com
Reply-To: A list for BES Admin's to discuss issues,
etc. bes-admins@dataoutages.com
Subject: [Bes-admins] Wipe Question
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Re: [Bes-admins] Need to Export Email address from BES Manager 4.1.6
I honestly don't know . I never access data this way. Your best bet may be to use the BRK or direct SQL queries. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, June 23, 2010 12:30 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Need to Export Email address from BES Manager 4.1.6 Guys, I noticed when I do an export I cannot get SMTP address although that field is visible in the console. Does anyone know if there is a way to customize what fields appear during an export of stats. Thanks very much Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Reporting Tool for BES 4.1.6
What are you looking to report on? Anything detailed that actually does some form of analytics on the data you're going to have to pay for . From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, June 23, 2010 1:04 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Reporting Tool for BES 4.1.6 Does anyone know some good reporting tools can download for BES 4.1.6? thanks Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users
You want to export user information? Right-click / export? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, June 22, 2010 12:41 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Need way to extract login id for 4.1.6 BES users Hi Everyone, Does anyone have a script or a good way to export login ID along with the other information from BES Manger 4.1.6? Thanks so much! Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users
Yes to what? What AD attribute are you looking to view? Regardless, there is no way to simply get a logon id if you're looking for everything prior to @domain.com you could export the user data and parse it in excel / etc. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, June 22, 2010 2:34 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users yes Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com _ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Tuesday, June 22, 2010 2:30 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users What is a logon id? Username? Everything prior to the @domain.com? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, June 22, 2010 2:29 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users I know how to do an export, but it does not give you logon id as a field to export. That is what I am asking. thanks Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com _ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Tuesday, June 22, 2010 12:55 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Need way to extract login id for 4.1.6 BES users You want to export user information? Right-click / export? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, June 22, 2010 12:41 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Need way to extract login id for 4.1.6 BES users Hi Everyone, Does anyone have a script or a good way to export login ID along with the other information from BES Manger 4.1.6? Thanks so much! Doreen Moller Global Mobility Services 908-473-3627 http://mobility.merck.com/ mobility.merck.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Delete user Bes 5
It's probably NOT a rights thing. Check the BAS log file for any errors / events. If you want to zip up the log and email it to me I'll look at it. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of m...@hotmail.com Sent: Tuesday, June 01, 2010 4:59 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Delete user Bes 5 it is a rights thing, make sure account you are using has rights to system you are running bas on _ Date: Tue, 1 Jun 2010 13:54:10 -0700 From: rr...@cuesta.edu To: bes-admins@dataoutages.com Subject: [Bes-admins] Delete user Bes 5 We have a problem deleting users from our 03 server Bes 5.0 mr2 server. In the admin screen I choose a user and I get a error: The request could not be completed. (I am running as the full bes admin) I tried doing it from SQL directly as posted elsewhere but it then leaves the user still listed and in a funky state. Has anyone else run into this problem? Seems to me this should be a simple thing but its not working. Thank you Robert Rosa Cuesta Community College systems Admin _ Hotmail is redefining busy with tools for the New Busy. Get more from your inbox. See how. http://www.windowslive.com/campaign/thenewbusy?ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_2 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Bes database move to sql 2000
Review http://www.port3101.org/featured-blackberry-kb-articles/902-kb12247-move-msde-database-microsoft-sql-server-database.html and http://www.port3101.org/featured-blackberry-kb-articles/1425-kb12714-move-blackberry-mdss-databases-new-microsoft-sql-server.html it isn’t as simple as just a backup and restore. _ From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Mon May 24 15:29:20 2010 Subject: [Bes-admins] Bes database move to sql 2000 Hello All, Moving the bes data base to a new Sql server. Going to keep the current sql data base in place for a contingency plan. Ran a restore from backup server of the besmgmt and mdss database to the new Sql 2000. Have the Blackberry manager and Blackberry configuration running on a different server. So when ready I select change database on the blackberry server configuration panel ? Then follow wizard prompts ? Thank you, Michael Callahan Telecommunications Phone - (781)-935-6020 x599 Fax - (781)-207-8013 Email - mcalla...@servicepointusa.com Service Point USA Document, Print, and Information Management www.servicepointusa.com P - Please consider the environment - do you really need to print this email? This communication is confidential and may contain privileged information intended solely for the named addressee. It may not be used or disclosed except for the purpose for which it has been sent. If you are not the intended recipient, you may not copy or distribute this communication. Unless expressly stated, opinions in this message are those of the individual sender and not of Service Point USA. If you have received this communication in error, please notify Service Point USA by emailing postmas...@servicepointusa.com quoting the sender and delete the message and any attached documents. Service Point USA | 5 Commonwealth Ave Unit 5 | Woburn, MA 01801 | 781.935.6020 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Owner Information Missing
Is there any info set when you go to Options Owner on the HH? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Richard Lawley Sent: Tuesday, May 25, 2010 2:57 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Owner Information Missing We replaced a Blackberry Tour 9630 today under a warranty exchange. I was able to do the BB switch on the desktop manager and it worked perfect. Now the owner information is not showing up on the screen. I even tried to put a password on it and lock it, still noting. All you get is the message that says the screen is locked and press the lock button to unlock it. Does anyone know of a fix for this? I've gone through the BES and the only reference that I see is the Lock Owner Info. I enabled that but it's still not showing up. Richard Lawley Information Technology Department Johanson Transportation Service Direct 559-458-2245 Office 800-742-2053 Cell 559-907-6610 Fax 559-458-2236 http://www.johansontrans.com/ cid:566565015@26102009-18A8 Please visit us at our website: http://www.johansontrans.com/ www.johansontrans.com to learn more about our company and solutions we provide image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Subscription Assistance
Read: http://www.dataoutages.com/mailman/listinfo/bes-admins From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Nelson, Caryn S. Sent: Tuesday, May 25, 2010 4:22 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Subscription Assistance Forgive my ignorance, but I have been searching the settings and been unable to subscribe from these messages. Please direct me to the correct site/option for this. The link on the initial subscription page generated an error. Thank you, Caryn Visit our website at www.wilmingtontrust.com Investment products are not insured by the FDIC or any other governmental agency, are not deposits of or other obligations of or guaranteed by Wilmington Trust or any other bank or entity, and are subject to risks, including a possible loss of the principal amount invested. This e-mail and any files transmitted with it may contain confidential and/or proprietary information. It is intended solely for the use of the individual or entity who is the intended recipient. Unauthorized use of this information is prohibited. If you have received this in error, please contact the sender by replying to this message and delete this material from any system it may be on. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Bes database move to sql 2000
Very much the same process … http://www.port3101.org/featured-blackberry-kb-articles/133-kb03112-how-move-besmgmt-database-new-sql-server-instance.html http://blog.port3101.org/hdawg http://blog.port3101.org/hdawg From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Callahan, Mike Sent: Tuesday, May 25, 2010 4:29 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Bes database move to sql 2000 This article is How to move from a Microsoft SQL Server Desktop Engine (MSDE) database to a Microsoft SQL Server database I am moving a Microsoft sql to Microsoft sql. So doing a restore of the database and mdss database and then changing the sql server name on the configuration tab wizard will not work ? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of hdawg Sent: Tuesday, May 25, 2010 12:43 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Bes database move to sql 2000 Review http://www.port3101.org/featured-blackberry-kb-articles/902-kb12247-move-msde-database-microsoft-sql-server-database.html and http://www.port3101.org/featured-blackberry-kb-articles/1425-kb12714-move-blackberry-mdss-databases-new-microsoft-sql-server.html it isn’t as simple as just a backup and restore. _ From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Mon May 24 15:29:20 2010 Subject: [Bes-admins] Bes database move to sql 2000 Hello All, Moving the bes data base to a new Sql server. Going to keep the current sql data base in place for a contingency plan. Ran a restore from backup server of the besmgmt and mdss database to the new Sql 2000. Have the Blackberry manager and Blackberry configuration running on a different server. So when ready I select change database on the blackberry server configuration panel ? Then follow wizard prompts ? Thank you, Michael Callahan Telecommunications Phone - (781)-935-6020 x599 Fax - (781)-207-8013 Email - mcalla...@servicepointusa.com Service Point USA Document, Print, and Information Management www.servicepointusa.com P - Please consider the environment - do you really need to print this email? This communication is confidential and may contain privileged information intended solely for the named addressee. It may not be used or disclosed except for the purpose for which it has been sent. If you are not the intended recipient, you may not copy or distribute this communication. Unless expressly stated, opinions in this message are those of the individual sender and not of Service Point USA. If you have received this communication in error, please notify Service Point USA by emailing postmas...@servicepointusa.com quoting the sender and delete the message and any attached documents. Service Point USA | 5 Commonwealth Ave Unit 5 | Woburn, MA 01801 | 781.935.6020 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Using a Proxy Server with BES
It is all or nothing. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Don Andrews Sent: Tuesday, May 25, 2010 5:22 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Using a Proxy Server with BES I think it may be all or nothing. We use an auto-config file and figure that the same conditions should apply to a user going through the proxy regardless if they are coming from a PC or a BB. However, we do not prevent them from switching to the internet browser so they could bypass the proxy. _ From: Michele A Cassone miche...@envirotrac.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Mon, May 24, 2010 12:52:01 PM Subject: [Bes-admins] Using a Proxy Server with BES Hi Everyone, Our company uses a proxy server to filter web pages such as Facebook and MySpace. I was reading through the instructions to set up the BES to use the proxy server and it seems like it’s an all or nothing type of deal. Am I reading correctly, or is there a way that I can set up groups and set those groups to use the proxy? This is what I was reading: http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB15673sliceId=2docTypeID=DT_SUPPORTISSUE_1_1dialogID=182342574stateId=0%200%20182889833 http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB15673sliceId=2docTypeID=DT_SUPPORTISSUE_1_1dialogID=182342574stateId=0%200%20182889833 http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB11028sliceId=1docTypeID=DT_SUPPORTISSUE_1_1dialogID=182342574stateId=0%200%20182889833 http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB11028sliceId=1docTypeID=DT_SUPPORTISSUE_1_1dialogID=182342574stateId=0%200%20182889833 TIA, Michele A Cassone | Network Administrator | EnviroTrac Ltd. | 5 Old Dock Road, Yaphank NY 11980 631.924.3001(office) | 631.924.5001(fax) | miche...@envirotrac.com __ Solutions in Action - http://www.envirotrac.com CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
