Re: [Bes-admins] Droid X
If we need another list for other handhelds, I'll create it on Monday when I have access to the server. Let me know off list if this is needed. audit Quoting Eggan, Mark mark.eg...@countyofnapa.org: I really don't mind reading them. I created a rule in outlook so they aren't flooding by any means. -- Sent from my BlackBerry - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Fri Jul 23 08:54:03 2010 Subject: Re: [Bes-admins] Droid X Can we stop already? I understand there is a need for information on this device, but is this the right venue? The volume of messages on this topic indicates there is great interest, please find a better venue. Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Absolutely. I would join as well. Is there one for iPhone? Diane ~ Sent via BlackBerry - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Sat Jul 24 12:20:34 2010 Subject: Re: [Bes-admins] Droid X I think an Android list would be great! I'd subscribe to it. Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of audit Sent: Saturday, July 24, 2010 8:35 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X If we need another list for other handhelds, I'll create it on Monday when I have access to the server. Let me know off list if this is needed. audit Quoting Eggan, Mark mark.eg...@countyofnapa.org: I really don't mind reading them. I created a rule in outlook so they aren't flooding by any means. -- Sent from my BlackBerry - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Fri Jul 23 08:54:03 2010 Subject: Re: [Bes-admins] Droid X Can we stop already? I understand there is a need for information on this device, but is this the right venue? The volume of messages on this topic indicates there is great interest, please find a better venue. Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Consumer-voted Best Pizza Chain in America 2003-2009 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] DroiD X
Can anyone recommend a good online forum for this device. I have a few questions to post regarding calendaring on this device. thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] DroiD X
Try Androidcentral From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Fri Jul 23 11:20:06 2010 Subject: [Bes-admins] DroiD X Can anyone recommend a good online forum for this device. I have a few questions to post regarding calendaring on this device. thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] DroiD X
I may be able to help -- Android -- On Jul 23, 2010 8:24 AM, Peterson David dpete...@dinslaw.com wrote: Try Androidcentral From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Fri Jul 23 11:20:06 2010 Subject: [Bes-admins] DroiD X Can anyone recommend a good online forum for this device. I have a few questions to post regarding calendaring on this device. thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Can we stop already? I understand there is a need for information on this device, but is this the right venue? The volume of messages on this topic indicates there is great interest, please find a better venue. Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I really don't mind reading them. I created a rule in outlook so they aren't flooding by any means. -- Sent from my BlackBerry - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Fri Jul 23 08:54:03 2010 Subject: Re: [Bes-admins] Droid X Can we stop already? I understand there is a need for information on this device, but is this the right venue? The volume of messages on this topic indicates there is great interest, please find a better venue. Dan Mathews CTI Systems Administrator Duncan Solutions, Inc. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I looked this up. A bit of overkill, especially the yet to be proven useful antivirus. However, in the process, I found lots of apps of this type. I guess you could put together a suite that does a lot of useful security things. However, I am not seeing a comprehensive maintenance solution. I plan to remind one of the managers pushing for this about the time she was 1000 miles away on business and dropped her BB in the toilet. She stopped into the nearest Verizon store. Got her insurance replacement, I did an OTA Activation, and all of her stuff was there on the new phone. Which other platform does that at this point? On Wed, 2010-07-21 at 14:41 -0400, rw...@wrberkley.com wrote: I just installed a similar product on my Droid X called My Lookout. http://www.mylookout.com It is also currently in Beta but free of charge right now. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Aside from book marks - Everything would have come back to an Android given the same scenario. Except she could have done the activation herself and wouldn't have needed you to reset an activation password. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Thursday, July 22, 2010 10:24 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X I looked this up. A bit of overkill, especially the yet to be proven useful antivirus. However, in the process, I found lots of apps of this type. I guess you could put together a suite that does a lot of useful security things. However, I am not seeing a comprehensive maintenance solution. I plan to remind one of the managers pushing for this about the time she was 1000 miles away on business and dropped her BB in the toilet. She stopped into the nearest Verizon store. Got her insurance replacement, I did an OTA Activation, and all of her stuff was there on the new phone. Which other platform does that at this point? On Wed, 2010-07-21 at 14:41 -0400, rw...@wrberkley.com wrote: I just installed a similar product on my Droid X called My Lookout. http://www.mylookout.com It is also currently in Beta but free of charge right now. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Curious, has anyone looked into not using the default built-in email client on Android devices. Personally I've never liked it, it's buggy, inconsistent and pretty much crap. I've seen new versions floating around but seems device vendors are either replacing it or fixing it up themselves. I gave up the BB for Android and I use Touchdown for my Exchange messages. It does support exchange security policies and the app itself does a pretty good job of syncing and giving a lot of functionality. The app also has a remote kill command. Basically on the device you come up with a kill code, should your device go missing, send yourself an email with TDKill and your kill code in the subject and the app clears itself so that's always an option. We are also running Exchange 2007, there is a built in tool to manage mobile devices and do remote wipes. Just a thought. Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: cce...@utsystem.edu -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 10:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
The factory support for exchange is getting better on Android phones (as has been the case with the iPhone as well). HTC devices that run sense have better exchange functionality. Some of the things that are missing from the stock Exchange-Android support is the abbility to add a signature to your emails or accept a meeting invite from the email. HTC sense addresses these issues, but it should also be noted that Android 2.2 (Froyo) is also addressing these issues. - Chris On Thu, Jul 22, 2010 at 12:11 PM, Ceron, Carlos cce...@utsystem.edu wrote: Curious, has anyone looked into not using the default built-in email client on Android devices. Personally I've never liked it, it's buggy, inconsistent and pretty much crap. I've seen new versions floating around but seems device vendors are either replacing it or fixing it up themselves. I gave up the BB for Android and I use Touchdown for my Exchange messages. It does support exchange security policies and the app itself does a pretty good job of syncing and giving a lot of functionality. The app also has a remote kill command. Basically on the device you come up with a kill code, should your device go missing, send yourself an email with TDKill and your kill code in the subject and the app clears itself so that's always an option. We are also running Exchange 2007, there is a built in tool to manage mobile devices and do remote wipes. Just a thought. Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: cce...@utsystem.edu -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 10:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
OS6 is more than just a makeover for the device. It brings together several elements that are most liked about the iPhone and droid. The universal search (android does extremely well) and the type of icons and navigation of the iPhone (pages of icons, etc). It also layers this over the existing security and enterprise reliability. RIM also is making strides in the consumer space, and the hybrid space. Many companies hate the idea of personally owned devices being connected to the network. RIM has begun to allow separate sets of information in the device, where once can wipe the business side, but leave the personal intact. Add BlackBerry protect, the new google apps engine integration, and RIM isnt resting back. Reality is merely an illusion, albeit a very persistent one. Albert Einstein -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Michael Wells Sent: Thursday, July 22, 2010 12:49 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X Maybe a year, maybe longer. It's coming. Apple and Google/Android are hungry. They've gained significant market share in a relatively short period of time. The devices are compelling as messaging devices and also as app platforms. They're also really cool. Currently, Blackberry is king. They win at security, hands-down. They have devices that work well. And, to me, RIM is in danger of resting on their laurels until it's too late. I love RIM, I really do, and I hope they pull it off. But, every time I use a Droid or an iPhone I find myself wishing over and over Why can't Blackberry be like this? The interfaces are light-years ahead and almost always snappy. The Apps are great, and the developer communities are thriving. The devices are light and sexy, and make my Storm2 look like an old man's phone. The other guys have all the cool stuff, they just need the enterprise, and they're gunning for it. We already see from this thread that enterprises are making concessions to bring in these devices. Soon, the devices will push that line over enough (and enhance their own security features) so that their security is good enough. I really hope RIM takes it to the next level with v6. So far, it looks like v5.1 to me, but I will reserve judgment until I see it. I hope that they bring out a cool phone with processor and RAM comparable to their competitors. (Storm3 looks like it's only going to double the RAM to 512MB, better camera, and the new OS.) I hope RIM doesn't turn into the Smartphone generation's IBM. On Wed, Jul 21, 2010 at 12:01 PM, Art Alexion a...@rhd.org wrote: I'm not sure this can happen unless there is server technology already in beta for these devices. I would be really impressed if they can do it in a year. On Wed, 2010-07-21 at 11:32 -0400, Michael Wells wrote: I'd be surprised if both Android and Apple don't get close to BES-feature-complete within a year. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com smime.p7s Description: S/MIME cryptographic signature ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Because of the culture of my company, I am probably less security conscious than most on this list, however, I really don't like the idea of all of that personal info on an unknown server, especially when the BES alternative is to store it on our own servers. I have a personal gmail account, so I'm not saying I wouldn't do it, just saying that I prefer not to. On Thu, 2010-07-22 at 10:36 -0400, Jeff Peters wrote: Aside from book marks - Everything would have come back to an Android given the same scenario. Except she could have done the activation herself and wouldn't have needed you to reset an activation password. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Thursday, July 22, 2010 10:24 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X I looked this up. A bit of overkill, especially the yet to be proven useful antivirus. However, in the process, I found lots of apps of this type. I guess you could put together a suite that does a lot of useful security things. However, I am not seeing a comprehensive maintenance solution. I plan to remind one of the managers pushing for this about the time she was 1000 miles away on business and dropped her BB in the toilet. She stopped into the nearest Verizon store. Got her insurance replacement, I did an OTA Activation, and all of her stuff was there on the new phone. Which other platform does that at this point? On Wed, 2010-07-21 at 14:41 -0400, rw...@wrberkley.com wrote: I just installed a similar product on my Droid X called My Lookout. http://www.mylookout.com It is also currently in Beta but free of charge right now. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
A lot of people like k9mail. I tried it, but prefer the HTC client that came with my Evo for exchange, and the gmail client for my personal accounts. A lot of this discussion has centered on remote wipe, but I want to reiterate that centralized management is my concern. I have a small installation, probably 40 BBs started with BPS 20 months ago, and moved to BES about 6 months ago when we outgrew BPS. Phones are just a part of my job. I used to support Treos. With the Treos I could spend hours on a single phone problem, and these problems occurred at the rate of 2 a week average. Since adopting a BB server solution, I probably have only had a single individual phone problem that didn't involve activation. The rest have all been global (CDO and MAPI) that I could fix centrally and easily. Probably my most frequent service call comes from people asking if they need to change their BB password when they change their network password. I don't want to go back to the situation I had with Treos. With my workload, I can't afford to. I can honestly say that, among my systems responsibilities, BES is the most stable technology that I use. On Thu, 2010-07-22 at 12:11 -0400, Ceron, Carlos wrote: Curious, has anyone looked into not using the default built-in email client on Android devices. Personally I've never liked it, it's buggy, inconsistent and pretty much crap. I've seen new versions floating around but seems device vendors are either replacing it or fixing it up themselves. I gave up the BB for Android and I use Touchdown for my Exchange messages. It does support exchange security policies and the app itself does a pretty good job of syncing and giving a lot of functionality. The app also has a remote kill command. Basically on the device you come up with a kill code, should your device go missing, send yourself an email with TDKill and your kill code in the subject and the app clears itself so that's always an option. We are also running Exchange 2007, there is a built in tool to manage mobile devices and do remote wipes. Just a thought. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
From the When bad things are really good Dept.: I have an HTC Evo 4G as my personal phone. It has a fast processor, CMDA, WiFi, WiMax, a good GPS, and an FM tuner. Performance is great. With all radios on, the battery lasts 12 hours on standby. I have a BB Curve 8330. It has a very weak GPS and decent, not great, CMDA. WAP web sites take forever to load. Often the processor gets so overwhelmed, that the trackball stops responding. As a result, the batter can last 3 days with frequent emailing and light voice use. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: Currently, Blackberry is king. They win at security, hands-down. They have devices that work well. And, to me, RIM is in danger of resting on their laurels until it's too late. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Or more aptly, Palm. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: I hope RIM doesn't turn into the Smartphone generation's IBM. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Ah, good call. On Thu, Jul 22, 2010 at 4:47 PM, Art Alexion a...@rhd.org wrote: Or more aptly, Palm. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: I hope RIM doesn't turn into the Smartphone generation's IBM. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Novell had a similar fall...once they were the best network OS out there. Others came in with prettier interfaces that wow'd management and now many network admins wouldn't know where to start in a Novell environment. :( The youtube clips of the BB OS 6 look good. Although at first I didn't think it'd affect me much, but I'm guessing that we're going to see a lot more internet bandwidth through our BES. I really do hope that RIM has a competitive product on the horizon yet will be able to maintain their existing love for enterprise security and administration. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Michael Wells Sent: Thursday, July 22, 2010 1:57 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X Ah, good call. On Thu, Jul 22, 2010 at 4:47 PM, Art Alexion a...@rhd.org wrote: Or more aptly, Palm. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: I hope RIM doesn't turn into the Smartphone generation's IBM. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
BB6 looks good, but it seems like only a very few current models will support it. Last rumor was Verizon gave up on it running on Storm2. 256 meg memory not enough. - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Thu Jul 22 17:24:59 2010 Subject: Re: [Bes-admins] Droid X Novell had a similar fall...once they were the best network OS out there. Others came in with prettier interfaces that wow'd management and now many network admins wouldn't know where to start in a Novell environment. :( The youtube clips of the BB OS 6 look good. Although at first I didn't think it'd affect me much, but I'm guessing that we're going to see a lot more internet bandwidth through our BES. I really do hope that RIM has a competitive product on the horizon yet will be able to maintain their existing love for enterprise security and administration. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Michael Wells Sent: Thursday, July 22, 2010 1:57 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X Ah, good call. On Thu, Jul 22, 2010 at 4:47 PM, Art Alexion a...@rhd.org wrote: Or more aptly, Palm. On Thu, 2010-07-22 at 12:48 -0400, Michael Wells wrote: I hope RIM doesn't turn into the Smartphone generation's IBM. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I just went through this with a few execs who want some new Incredible phone from Verizon. I met with the execs, said that IT didn't have the bandwitdh to support anything other than BB's and iPhones (and we only do those begrudgingly)... Luckily, the execs backed me on this and it hasn't been an issue. BTW, I discovered how many people were using non-BB's on our network a few weeks ago when I turned on a policy on our OWA server to password lock devices. I had people showing up complain with iPads and all sorts of other Windows mobile devices whose devices suddenly required a password... - Original Message From: Art Alexion a...@rhd.org To: A_List_for_BES_Admin's_to_discuss issues bes-admins@dataoutages.com Sent: Wed, July 21, 2010 11:06:51 AM Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
On the security aspect, are you referring to International use? Since the Droid X is on Verizon, there is no sim card used domestically yet. However, there is no setting like in BES to erase a unit if it hasn't been in contact for a certain amount of time. Not sure if Good has a feature like that for Android. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:15 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] Droid X Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.comNOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.orgwrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto: bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
You can also force periodic challenge times, wipe after X amount of time if no contact with the server, password complexity, DAR, etc Sent via BlackBerry by ATT -Original Message- From: Josh Armour jarm...@google.com Sender: bes-admins-boun...@dataoutages.com Date: Wed, 21 Jul 2010 08:24:44 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
But on a Blackberry, you can in a way. There is a policy setting that tells the unit to wipe itself if it doesn't contact the BES within a set number of days. Most companies probably don't use that setting, but it is there. Of course that has to be set ahead of time. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 11:25 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.commailto:jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.orgmailto:mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.orgmailto:a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
On the remote wipe… This really only pertains to the iPhone – in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this…if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe – you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
The security compromises needed to use the Droids and the iPhones with our corporate data were unacceptable. For now, we are piloting Good Technology. http://www.good.com Terrible name for an OK product. (I think this is by design - the horrible name makes it impossible to Google for reviews, for instance. Good Review?) The basics - put an app on the device with a datastore wrapped in encryption. Use IT rules and a central server to deploy the data and manage the devices. We don't care about the user and what they do to the device since the APP is now the gatekeeper. It supports a slew of devices - everything non-blackberry, it seems. The downsides - each client for each device seems to be independently developed. Some clients have features others don't. It also doesn't give you the same integration and user-friendliness that the in-device apps do. It seems to be slower at times during the day. BIG downsides: it seems to really tax the battery. We have one guy charging is droid at lunch to make it through the day. I couldn't live like that. Also, Verizon (the only real network around here) makes you get the enterprise data plan to use GOOD, which is an extra $15/mo. At this time the security in the non-RIM devices isn't there yet. THEY know this, though, and are gunning hard for RIM. I'd be surprised if both Android and Apple don't get close to BES-feature-complete within a year. (More bad news for Good...) On Wed, Jul 21, 2010 at 11:21 AM, steveaschett...@yahoo.com steveaschett...@yahoo.com wrote: I just went through this with a few execs who want some new Incredible phone from Verizon. I met with the execs, said that IT didn't have the bandwitdh to support anything other than BB's and iPhones (and we only do those begrudgingly)... Luckily, the execs backed me on this and it hasn't been an issue. BTW, I discovered how many people were using non-BB's on our network a few weeks ago when I turned on a policy on our OWA server to password lock devices. I had people showing up complain with iPads and all sorts of other Windows mobile devices whose devices suddenly required a password... - Original Message From: Art Alexion a...@rhd.org To: A_List_for_BES_Admin's_to_discuss issues bes-admins@dataoutages.com Sent: Wed, July 21, 2010 11:06:51 AM Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Sorry, what is the acronym DAR? Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com Sent: Wednesday, July 21, 2010 8:30 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X You can also force periodic challenge times, wipe after X amount of time if no contact with the server, password complexity, DAR, etc Sent via BlackBerry by ATT -Original Message- From: Josh Armour jarm...@google.com Sender: bes-admins-boun...@dataoutages.com Date: Wed, 21 Jul 2010 08:24:44 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Data at Rest encryption Sent via BlackBerry by ATT -Original Message- From: Eggan, Mark mark.eg...@countyofnapa.org Date: Wed, 21 Jul 2010 08:33:31 To: wrbdec...@gmail.com; A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: RE: [Bes-admins] Droid X Sorry, what is the acronym DAR? Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com Sent: Wednesday, July 21, 2010 8:30 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X You can also force periodic challenge times, wipe after X amount of time if no contact with the server, password complexity, DAR, etc Sent via BlackBerry by ATT -Original Message- From: Josh Armour jarm...@google.com Sender: bes-admins-boun...@dataoutages.com Date: Wed, 21 Jul 2010 08:24:44 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there’s an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don’t base your argument on the security aspect. Richard Lawley Information Technology Department Johanson Transportation Service Direct 559-458-2245 Office 800-742-2053 Cell 559-907-6610 Fax 559-458-2236 http://www.johansontrans.com/ Please visit us at our website: www.johansontrans.com http://www.johansontrans.com/ to learn more about our company and solutions we provide From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com image001.jpg___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Yup - we're looking at doing that here, just because we had this discussion. It's nice to be able to give all your Blackberry devices a poison pill so that if they drop off the grid their data can be written off. On Wed, Jul 21, 2010 at 11:30 AM, Peterson David dpete...@dinslaw.com wrote: But on a Blackberry, you can in a way. There is a policy setting that tells the unit to wipe itself if it doesn't contact the BES within a set number of days. Most companies probably don't use that setting, but it is there. Of course that has to be set ahead of time. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 11:25 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing
Re: [Bes-admins] Droid X
Ah, many thanks! Somehow I just knew you weren’t referring to Daughters of the American Revolution... Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: wrbdec...@gmail.com [mailto:wrbdec...@gmail.com] Sent: Wednesday, July 21, 2010 8:34 AM To: Eggan, Mark; A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X Data at Rest encryption Sent via BlackBerry by ATT -Original Message- From: Eggan, Mark mark.eg...@countyofnapa.org Date: Wed, 21 Jul 2010 08:33:31 To: wrbdec...@gmail.com; A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: RE: [Bes-admins] Droid X Sorry, what is the acronym DAR? Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com Sent: Wednesday, July 21, 2010 8:30 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X You can also force periodic challenge times, wipe after X amount of time if no contact with the server, password complexity, DAR, etc Sent via BlackBerry by ATT -Original Message- From: Josh Armour jarm...@google.com Sender: bes-admins-boun...@dataoutages.com Date: Wed, 21 Jul 2010 08:24:44 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
My concerns are less about security, and more about a lack of central administration and backup that BES provides. That plus the fact that we have too few users to invest in mastering and administering two technologies -- with one person -- me. BES has worked so well with us that BB administration takes up less than 5% of my week. I am afraid of how much time Android administration will take. On Wed, 2010-07-21 at 11:34 -0400, Richard Lawley wrote: Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there’s an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don’t base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development, Inc. 215-951-0300 x3075/267-615-3172 a...@rhd.orgmailto:a...@rhd.org attachment: rogue-o.gif___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
agreed on this. The effing iPhones are such an administration headache. - Original Message From: Art Alexion a...@rhd.org To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 11:43:46 AM Subject: Re: [Bes-admins] Droid X My concerns are less about security, and more about a lack of central administration and backup that BES provides. That plus the fact that we have too few users to invest in mastering and administering two technologies -- with one person -- me. BES has worked so well with us that BB administration takes up less than 5% of my week. I am afraid of how much time Android administration will take. On Wed, 2010-07-21 at 11:34 -0400, Richard Lawley wrote: Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there’s an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don’t base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development, Inc. 215-951-0300 x3075/267-615-3172 a...@rhd.orgmailto:a...@rhd.org ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
We are trying to make a decision right now on whether we will be allowing this device. Does anyone have any concerns with it from an Exchange security perspective or any other major concerns. We are already allowing the Incredible and the Eros. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Wednesday, July 21, 2010 11:48 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X agreed on this. The effing iPhones are such an administration headache. - Original Message From: Art Alexion a...@rhd.org To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 11:43:46 AM Subject: Re: [Bes-admins] Droid X My concerns are less about security, and more about a lack of central administration and backup that BES provides. That plus the fact that we have too few users to invest in mastering and administering two technologies -- with one person -- me. BES has worked so well with us that BB administration takes up less than 5% of my week. I am afraid of how much time Android administration will take. On Wed, 2010-07-21 at 11:34 -0400, Richard Lawley wrote: Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there's an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don't base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development, Inc. 215-951-0300 x3075/267-615-3172 a...@rhd.orgmailto:a...@rhd.org ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I'm not sure this can happen unless there is server technology already in beta for these devices. I would be really impressed if they can do it in a year. On Wed, 2010-07-21 at 11:32 -0400, Michael Wells wrote: I'd be surprised if both Android and Apple don't get close to BES-feature-complete within a year. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
We are actually get rid of Good. Still running an old version 4.x for Palm treos. Only about 80 left. Support was too expensive. We are only offering Active Sync and BES. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Tom Plane Sent: Wednesday, July 21, 2010 12:01 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Droid X I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com mailto:tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com http://www.mblox.com/ NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
In my opinion, if you already support the Incredible and Eris, from an Exchange security perspective, you've already gone down that rabbit hole. The Droid X and Incredible both use the same base OS. Just different overlaying UI designs. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, July 21, 2010 12:02 PM To: steveaschett...@yahoo.com; A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X We are trying to make a decision right now on whether we will be allowing this device. Does anyone have any concerns with it from an Exchange security perspective or any other major concerns. We are already allowing the Incredible and the Eros. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Wednesday, July 21, 2010 11:48 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X agreed on this. The effing iPhones are such an administration headache. - Original Message From: Art Alexion a...@rhd.org To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 11:43:46 AM Subject: Re: [Bes-admins] Droid X My concerns are less about security, and more about a lack of central administration and backup that BES provides. That plus the fact that we have too few users to invest in mastering and administering two technologies -- with one person -- me. BES has worked so well with us that BB administration takes up less than 5% of my week. I am afraid of how much time Android administration will take. On Wed, 2010-07-21 at 11:34 -0400, Richard Lawley wrote: Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there's an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don't base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development, Inc. 215-951-0300 x3075/267-615-3172 a...@rhd.orgmailto:a...@rhd.org ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
is Find my Phone a Droid X feature? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe... This really only pertains to the iPhone - in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this...if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe - you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may
Re: [Bes-admins] Droid X
We have a mix of BB's and iPhones. For the iPhones I use activesync and the mobile control add on for Exchange 2003. I've only had one time where I've had to remotely wipe a iPhone after it was lost and was notified within 5 minutes that it was lost. Wiped it clean. The person found it between the car seat and the center console and they couldn't believe that it was wiped clean like their BB was when they had the same thing happen to them before and I remotely wiped it on the BES. So far managing both iPhones and BB's, it takes up less then 1% of my week. Quoting Tom Plane tom.pl...@mblox.com: I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Ok thanks, I just wanted to make sure there weren't some big gotcha's that we overlooked, like any calendaring issues or anything other major flaw. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Wednesday, July 21, 2010 12:07 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X In my opinion, if you already support the Incredible and Eris, from an Exchange security perspective, you've already gone down that rabbit hole. The Droid X and Incredible both use the same base OS. Just different overlaying UI designs. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, July 21, 2010 12:02 PM To: steveaschett...@yahoo.com; A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X We are trying to make a decision right now on whether we will be allowing this device. Does anyone have any concerns with it from an Exchange security perspective or any other major concerns. We are already allowing the Incredible and the Eros. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Wednesday, July 21, 2010 11:48 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X agreed on this. The effing iPhones are such an administration headache. - Original Message From: Art Alexion a...@rhd.org To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 11:43:46 AM Subject: Re: [Bes-admins] Droid X My concerns are less about security, and more about a lack of central administration and backup that BES provides. That plus the fact that we have too few users to invest in mastering and administering two technologies -- with one person -- me. BES has worked so well with us that BB administration takes up less than 5% of my week. I am afraid of how much time Android administration will take. On Wed, 2010-07-21 at 11:34 -0400, Richard Lawley wrote: Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there's an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don't base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development, Inc. 215-951-0300 x3075/267-615-3172 a...@rhd.orgmailto:a...@rhd.org ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http
Re: [Bes-admins] Droid X
Are you allowing devices to connect direct to front end exchange? Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com mailto:tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com http://www.mblox.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, July 21, 2010 9:04 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X We are actually get rid of Good. Still running an old version 4.x for Palm treos. Only about 80 left. Support was too expensive. We are only offering Active Sync and BES. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Tom Plane Sent: Wednesday, July 21, 2010 12:01 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Droid X I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com mailto:tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com http://www.mblox.com/ NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Has anyone used Trust Digital? On Wed, Jul 21, 2010 at 12:08 PM, audit au...@dataoutagenews.com wrote: We have a mix of BB's and iPhones. For the iPhones I use activesync and the mobile control add on for Exchange 2003. I've only had one time where I've had to remotely wipe a iPhone after it was lost and was notified within 5 minutes that it was lost. Wiped it clean. The person found it between the car seat and the center console and they couldn't believe that it was wiped clean like their BB was when they had the same thing happen to them before and I remotely wiped it on the BES. So far managing both iPhones and BB's, it takes up less then 1% of my week. Quoting Tom Plane tom.pl...@mblox.com: I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
Yes with ISA servers in between. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Tom Plane Sent: Wednesday, July 21, 2010 12:11 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X Are you allowing devices to connect direct to front end exchange? Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com mailto:tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com http://www.mblox.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, July 21, 2010 9:04 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X We are actually get rid of Good. Still running an old version 4.x for Palm treos. Only about 80 left. Support was too expensive. We are only offering Active Sync and BES. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Tom Plane Sent: Wednesday, July 21, 2010 12:01 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Droid X I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com mailto:tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com http://www.mblox.com/ NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http
Re: [Bes-admins] Droid X
When you say mobile control add on for Exchange 2003 are you talking about SP2 features? Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of audit Sent: Wednesday, July 21, 2010 9:08 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X We have a mix of BB's and iPhones. For the iPhones I use activesync and the mobile control add on for Exchange 2003. I've only had one time where I've had to remotely wipe a iPhone after it was lost and was notified within 5 minutes that it was lost. Wiped it clean. The person found it between the car seat and the center console and they couldn't believe that it was wiped clean like their BB was when they had the same thing happen to them before and I remotely wiped it on the BES. So far managing both iPhones and BB's, it takes up less then 1% of my week. Quoting Tom Plane tom.pl...@mblox.com: I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
We are also looking into trust Digital but don't have it yet. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sam Findo Sent: Wednesday, July 21, 2010 12:12 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X Has anyone used Trust Digital? On Wed, Jul 21, 2010 at 12:08 PM, audit au...@dataoutagenews.com wrote: We have a mix of BB's and iPhones. For the iPhones I use activesync and the mobile control add on for Exchange 2003. I've only had one time where I've had to remotely wipe a iPhone after it was lost and was notified within 5 minutes that it was lost. Wiped it clean. The person found it between the car seat and the center console and they couldn't believe that it was wiped clean like their BB was when they had the same thing happen to them before and I remotely wiped it on the BES. So far managing both iPhones and BB's, it takes up less then 1% of my week. Quoting Tom Plane tom.pl...@mblox.com: I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
That's come up before in a previous email thread. I have seen the sales presentation, but not actually used the software. It looks good on paper, but cannot say whether it lives up to its promises. I want to try it out, just have not had the time to work up a lab. -- Jonathan Evenden Director of IT Consulting MCP - Microsoft Certified Professional TNTMAX, LLC. Technology Solutions by Design 0101010001001110010101000110110101110000 (201) 891-8686 Main (201) 891-4672 Fax jeven...@tntmax.com 253 Madison Ave, Wyckoff, NJ 07481 http://www.tntmax.com __ NOTICE OF CONFIDENTIALITY The information contained in this transmission is confidential and may be privileged and/or contain confidential information that is legally protected by state and federal law. This information is intended only for the use of the individual or organization to whom it is addressed. If it is not meant for you please notify the sender immediately by telephone so arrangements may be made to return the documents or destroy them. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. Thank you. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sam Findo Sent: Wednesday, July 21, 2010 12:12 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X Has anyone used Trust Digital? On Wed, Jul 21, 2010 at 12:08 PM, audit au...@dataoutagenews.com wrote: We have a mix of BB's and iPhones. For the iPhones I use activesync and the mobile control add on for Exchange 2003. I've only had one time where I've had to remotely wipe a iPhone after it was lost and was notified within 5 minutes that it was lost. Wiped it clean. The person found it between the car seat and the center console and they couldn't believe that it was wiped clean like their BB was when they had the same thing happen to them before and I remotely wiped it on the BES. So far managing both iPhones and BB's, it takes up less then 1% of my week. Quoting Tom Plane tom.pl...@mblox.com: I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I think mobile control add-on for Exchange 2003 is in reference to the Exchange Mobile Admin Tool...lets you wipe phones remotely if they are connected via ActiveSync Scott Greene Network Administrator Valued Services, LLC O- 423.308.7157 M- 423.933.7952 E- scott.gre...@valsrv.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Tom Plane Sent: Wednesday, July 21, 2010 12:13 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X When you say mobile control add on for Exchange 2003 are you talking about SP2 features? Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of audit Sent: Wednesday, July 21, 2010 9:08 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X We have a mix of BB's and iPhones. For the iPhones I use activesync and the mobile control add on for Exchange 2003. I've only had one time where I've had to remotely wipe a iPhone after it was lost and was notified within 5 minutes that it was lost. Wiped it clean. The person found it between the car seat and the center console and they couldn't believe that it was wiped clean like their BB was when they had the same thing happen to them before and I remotely wiped it on the BES. So far managing both iPhones and BB's, it takes up less then 1% of my week. Quoting Tom Plane tom.pl...@mblox.com: I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Droid X
We used Good earlier this year and then moved to Trust Digital for our non-BB support. In my use of both, neither of the two management/administration suites are close to BES. While both will advertise their ability to manage iPhones, Droids, Windows O/S mobile devices, these solutions are hampered by the devices themselves, as pointed out. The multitude of options are just not available for every device. It gets confusing to know that your policies are carried to some devices, but not others. Keeping track of what policies/features are enabled for one device and disabled/not available for another, is not my idea of a solution. With the recent release of iOS4 (specifically speaking of iPhones), I believe that both Good and Trust Digital will be able to offer more with their solutions and management controls, but that is to be seen in future releases. At this point, in my opinion, they have a long way to go before it can be compared on the same level as BES. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of bes-admins-requ...@dataoutages.com Sent: Wednesday, July 21, 2010 12:00 PM To: bes-admins@dataoutages.com Subject: Bes-Admins Digest, Vol 30, Issue 74 Send Bes-Admins mailing list submissions to bes-admins@dataoutages.com To subscribe or unsubscribe via the World Wide Web, visit http://www.dataoutages.com/mailman/listinfo/bes-admins or, via email, send a message with subject or body 'help' to bes-admins-requ...@dataoutages.com You can reach the person managing the list at bes-admins-ow...@dataoutages.com When replying, please edit your Subject line so it is more specific than Re: Contents of Bes-Admins digest... Today's Topics: 1. Droid X (Tom Plane) -- Message: 1 Date: Wed, 21 Jul 2010 09:01:13 -0700 From: Tom Plane tom.pl...@mblox.com Subject: [Bes-admins] Droid X To: bes-admins@dataoutages.com Message-ID: 282f764eab1d8148a857a5c82d3849c829c...@us-exchange1.cblan.mblox.com Content-Type: text/plain; charset=us-ascii I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com mailto:tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com http://www.mblox.com/ NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. -- next part -- An HTML attachment was scrubbed... URL: http://www.dataoutages.com/pipermail/bes-admins/attachments/20100721/70a1c931/attachment-0001.html -- ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com End of Bes-Admins Digest, Vol 30, Issue 74 ** To ensure compliance with requirements imposed by the IRS, we inform you that any U.S. federal tax advice contained in this document (including any attachments) is not intended or written to be used, and cannot be used, for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing or recommending to another party any transaction or matter addressed herein. This email may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies
Re: [Bes-admins] Droid X
I don't think my users are atypical in that they are very good at breaking things that the company supports. My concern is fixing things that they break, one phone at a time. I don't mind setting up ActiveSync, I just don't want to fix problems one at a time. Since deploying BES, the problems have all either been global and fixable from BES, or Enterprise Activation problems. I never fix individual BB phones the way I used to fix Treos. I don't want to go back to that. On Wed, 2010-07-21 at 12:04 -0400, Moller, Doreen wrote: We are only offering Active Sync and BES. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
MobileAdmin Quoting Tom Plane tom.pl...@mblox.com: When you say mobile control add on for Exchange 2003 are you talking about SP2 features? Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
We are in the process of evaluating iPhone and how we can manage it. Sybase has a solution which was rated highly by Gartner. With Trust or Good, do you still need a reverse proxy server (e.g. ISA) to publish activesync? I have a DroidX and currently evaluating it also. -Dzung -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Chang, Charles Sent: Wednesday, July 21, 2010 12:16 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Droid X We used Good earlier this year and then moved to Trust Digital for our non-BB support. In my use of both, neither of the two management/administration suites are close to BES. While both will advertise their ability to manage iPhones, Droids, Windows O/S mobile devices, these solutions are hampered by the devices themselves, as pointed out. The multitude of options are just not available for every device. It gets confusing to know that your policies are carried to some devices, but not others. Keeping track of what policies/features are enabled for one device and disabled/not available for another, is not my idea of a solution. With the recent release of iOS4 (specifically speaking of iPhones), I believe that both Good and Trust Digital will be able to offer more with their solutions and management controls, but that is to be seen in future releases. At this point, in my opinion, they have a long way to go before it can be compared on the same level as BES. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of bes-admins-requ...@dataoutages.com Sent: Wednesday, July 21, 2010 12:00 PM To: bes-admins@dataoutages.com Subject: Bes-Admins Digest, Vol 30, Issue 74 Send Bes-Admins mailing list submissions to bes-admins@dataoutages.com To subscribe or unsubscribe via the World Wide Web, visit http://www.dataoutages.com/mailman/listinfo/bes-admins or, via email, send a message with subject or body 'help' to bes-admins-requ...@dataoutages.com You can reach the person managing the list at bes-admins-ow...@dataoutages.com When replying, please edit your Subject line so it is more specific than Re: Contents of Bes-Admins digest... Today's Topics: 1. Droid X (Tom Plane) -- Message: 1 Date: Wed, 21 Jul 2010 09:01:13 -0700 From: Tom Plane tom.pl...@mblox.com Subject: [Bes-admins] Droid X To: bes-admins@dataoutages.com Message-ID: 282f764eab1d8148a857a5c82d3849c829c...@us-exchange1.cblan.mblox.com Content-Type: text/plain; charset=us-ascii I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com mailto:tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com http://www.mblox.com/ NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. -- next part -- An HTML attachment was scrubbed... URL: http://www.dataoutages.com/pipermail/bes-admins/attachments/20100721/70a1c931/attachment-0001.html -- ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com End of Bes-Admins Digest, Vol 30, Issue 74 ** To ensure compliance with requirements imposed by the IRS, we inform you that any U.S. federal tax advice contained in this document (including any attachments) is not intended or written to be used, and cannot be used
Re: [Bes-admins] Droid X
Yes, thanks. You need to have SP 2 to deploy the add-on. Thanks. Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Scott Greene Sent: Wednesday, July 21, 2010 9:16 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X I think mobile control add-on for Exchange 2003 is in reference to the Exchange Mobile Admin Tool...lets you wipe phones remotely if they are connected via ActiveSync Scott Greene Network Administrator Valued Services, LLC O- 423.308.7157 M- 423.933.7952 E- scott.gre...@valsrv.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Tom Plane Sent: Wednesday, July 21, 2010 12:13 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X When you say mobile control add on for Exchange 2003 are you talking about SP2 features? Tom Tom Plane Manager - Enterprise IT Americas ___ mBlox Email Messenger tom.pl...@mblox.com Direct +1 408 617 3782 Mobile +1 650 208 6346 US IT Helpdesk +1 408 774 3100 www.mblox.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of audit Sent: Wednesday, July 21, 2010 9:08 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X We have a mix of BB's and iPhones. For the iPhones I use activesync and the mobile control add on for Exchange 2003. I've only had one time where I've had to remotely wipe a iPhone after it was lost and was notified within 5 minutes that it was lost. Wiped it clean. The person found it between the car seat and the center console and they couldn't believe that it was wiped clean like their BB was when they had the same thing happen to them before and I remotely wiped it on the BES. So far managing both iPhones and BB's, it takes up less then 1% of my week. Quoting Tom Plane tom.pl...@mblox.com: I have found the GOOD product to be a decent option for non-BB devices. Evaluating it now. It has central administration and backup controls which is browser base. It does have most of the security controls that the BES has, we also support BES. However, as someone as pointed out it's app level based control not device. My question is, if you're not using a product like GOOD what else are you using ? Straight exchange activesync? :( Tom ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein. If you have received this message in error please notify the sender immediately and delete the message. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you
Re: [Bes-admins] Droid X
iphone -- Sent from my BlackBerry From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Wed Jul 21 09:07:31 2010 Subject: Re: [Bes-admins] Droid X is Find my Phone a Droid X feature? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe… This really only pertains to the iPhone – in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this…if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe – you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http
Re: [Bes-admins] Droid X
For those not familiar with Android and Linux root users, root is the super user, the Adminisrator. When a user manages to get root access on Android, all bets from security, company policies, phone carrier policies and the ability to do serious harm to the OS are off. My co-worker just rooted his Android. As an IT professional, that is what I like about my personal Android. I have total control. As an IT administrator for the equipment of others, this gives me nightmares. On Wed, 2010-07-21 at 12:07 -0400, Moller, Doreen wrote: is Find my Phone a Droid X feature? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe… This really only pertains to the iPhone – in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this…if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe – you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.commailto:jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.orgmailto:mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.orgmailto:a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.commailto:Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored
Re: [Bes-admins] Droid X
Maybe that is a good reason to go with something like the Droid X. It will at least be more difficult to root with the eFuse. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 12:34 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Droid X For those not familiar with Android and Linux root users, root is the super user, the Adminisrator. When a user manages to get root access on Android, all bets from security, company policies, phone carrier policies and the ability to do serious harm to the OS are off. My co-worker just rooted his Android. As an IT professional, that is what I like about my personal Android. I have total control. As an IT administrator for the equipment of others, this gives me nightmares. On Wed, 2010-07-21 at 12:07 -0400, Moller, Doreen wrote: is Find my Phone a Droid X feature? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe... This really only pertains to the iPhone - in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this...if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe - you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.commailto:jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.orgmailto:mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.orgmailto:a...@rhd.org Philadelphia, PA 19144
Re: [Bes-admins] Droid X
oh okay thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 12:29 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X iphone -- Sent from my BlackBerry From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Wed Jul 21 09:07:31 2010 Subject: Re: [Bes-admins] Droid X is Find my Phone a Droid X feature? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe... This really only pertains to the iPhone - in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this...if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe - you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http
Re: [Bes-admins] Droid X
We've chosen to support BlackBerry, BlackBerry devices and Exchange ActiveSync. We don't support non-BlackBerry devices. This means that if a user gets an EAS phone that doesn't fully support EAS and our security policies, and it doesn't work, they are out of luck. Many Android devices don't support EAS security policies correctly, and will not sync. iPhones had this issue when they first came out too. By supporting EAS, but not the phones, then IT won't spend more than a few minutes assisting a user with initial setup. Security issues obviously are not addressed, but top management made that decision. We evaluated Good and found that it wasn't what we wanted. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
http://blogs.blackberry.com/2010/07/introducing-blackberry-protect/#more-1505 This seems to have a Find My Phone type feature in it... From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 12:52:40 PM Subject: Re: [Bes-admins] Droid X oh okay thanks Doreen Moller Global MobilityServices 908-473-3627 mobility.merck.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 12:29 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X iphone -- Sent from my BlackBerry From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Wed Jul 21 09:07:31 2010 Subject: Re: [Bes-admins] Droid X is Find my Phone a Droid X feature? Doreen Moller Global MobilityServices 908-473-3627 mobility.merck.com From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe… This really only pertains to the iPhone – in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this…if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe – you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 PPlease consideryourenvironmental responsibility before printing this e-mail From:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 8:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins
Re: [Bes-admins] Droid X
We probably have 40 iphones in the company... At least once a week, someone comes by and says their iPhone is very hot. We call ATT who sets up a replacement for the phone. iPhones are not handled via the regular business replacement channel, they ship from Apple, not ATT. So despite the fact that we have a $10k per month cel phone bill with ATT, Apple charges us $599 on our credit card to ship out a new device and doesn't credit us until the old phone returns. Once the device comes, they need to be updated, so you need to run iTunes on your computer to download / update the phone itself... The battery drains really quick with wi-fi enabled... Basically Apple can make any change to their OS, and I have no idea what it will do. When OS4 came out, half the company downloaded it that day and it broke their connection to Exchange. Its just a management headache - Original Message From: Eggan, Mark mark.eg...@countyofnapa.org To: steveaschett...@yahoo.com; A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 2:11:27 PM Subject: RE: [Bes-admins] Droid X What concerns have you noticed? Thank you, Mark x8142 Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Wednesday, July 21, 2010 8:48 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X agreed on this. The effing iPhones are such an administration headache. - Original Message From: Art Alexion a...@rhd.org To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 11:43:46 AM Subject: Re: [Bes-admins] Droid X My concerns are less about security, and more about a lack of central administration and backup that BES provides. That plus the fact that we have too few users to invest in mastering and administering two technologies -- with one person -- me. BES has worked so well with us that BB administration takes up less than 5% of my week. I am afraid of how much time Android administration will take. On Wed, 2010-07-21 at 11:34 -0400, Richard Lawley wrote: Just make sure you know that one of the arguments the person wanting the Droid X will come up with is there’s an app for all the security issues you guys are talking about. Mobile Defense will allow you to track the phone, lock the phone, wipe the phone and send an alarm command to it too. So don’t base your argument on the security aspect. -- [cid:1279726846.662.537.camel@art-ubuntu] Art Alexion/Systems Engineer Infrastructure Engineering Group (IEG) Resources for Human Development, Inc. 215-951-0300 x3075/267-615-3172 a...@rhd.orgmailto:a...@rhd.org ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
I just installed a similar product on my Droid X called My Lookout. http://www.mylookout.com It is also currently in Beta but free of charge right now. Our company is currently looking into Remote360 for helping to manage iPhones, Androids, and Blackberries. http://www.remote360.mobi/ From: steveaschett...@yahoo.com steveaschett...@yahoo.com To: Moller, Doreen doreen.mol...@merck.com, A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Date: 07/21/2010 14:36 Subject: Re: [Bes-admins] Droid X Sent by: bes-admins-boun...@dataoutages.com No idea, its in beta... but it got me thinking and I just searched and found (then bought for $3.99) this: Called Find My Phone Basically, you install it and pick a codeword. If you lose the phone, simply send yourself a blank email with the subject: codeword start and the phone starts loudly ringing and alarm... Pretty cool... http://appworld.blackberry.com/webstore/content/4670 From: Moller, Doreen doreen.mol...@merck.com To: steveaschett...@yahoo.com; A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 1:30:22 PM Subject: RE: [Bes-admins] Droid X That sounds awesome, where does the data get stored? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com From: bes-admins-boun...@dataoutages.com [ mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Wednesday, July 21, 2010 1:17 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X http://blogs.blackberry.com/2010/07/introducing-blackberry-protect/#more-1505 This seems to have a Find My Phone type feature in it... From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, July 21, 2010 12:52:40 PM Subject: Re: [Bes-admins] Droid X oh okay thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com From: bes-admins-boun...@dataoutages.com [ mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 12:29 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Droid X iphone -- Sent from my BlackBerry From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Wed Jul 21 09:07:31 2010 Subject: Re: [Bes-admins] Droid X is Find my Phone a Droid X feature? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com From: bes-admins-boun...@dataoutages.com [ mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Wednesday, July 21, 2010 11:32 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X On the remote wipe… This really only pertains to the iPhone – in my haste to deliver an email quickly I neglected to expound what I was referring to. Should an iPhone user ever lose their phone, there are a few things that management worries about (I had to dig into some past emails to gather data on this…if these issues are outdated please let me know!) Find my Phone can be disabled to prevent us from sending a wipe command For an iPhone to receive a Remote Wipe – you need to be connected to the internet. Removing the SIM card takes the phone off the grid. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [ mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Josh Armour Sent: Wednesday, July 21, 2010 8:25 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Droid X As far as security goes, I dont see how removing the sim from a blackberry is any different. You simply cannot wipe a phone after it has been unplugged from the network. But what makes Blackberry such a nice corp phone is the combo of remote wipe and local wipe after X amount of password attempts. That way even if the phone is unplugged it will wipe if 'brute forced'. -- Josh Armour MobileOps - Sysadmin jarm...@google.com (541) 205-4262 -- On Wed, Jul 21, 2010 at 8:14 AM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Well Art...I have been trying to get these phones supported actually at our work (local County government). I can give you the reasons that Management has given us as to why we will not support them.. Manpower - we don't have the manpower to learn a new OS (or multiple OS). Security - Cannot remote wipe these phones if SIM Card is removed PRIOR to your organization getting the 'kill command' out to the phone. Thank you, Mark x8142 P Please consider your environmental responsibility before printing this e-mail -Original Message- From: bes-admins-boun
Re: [Bes-admins] Droid X
It can always be moved over the iPhone mail list at http://www.dataoutages.com/mailman/listinfo/iphone-chat That would probably be the proper place for it anyhow. audit Quoting Abbott, Chris ceabb...@ikon.com: I know that this is not the point of your email, and I know this is a Blackberry forum, but it sounds like a lot of people support iPhones too and might benefit from the below. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Droid X
This is the policy I would like to adopt. Unfortunately, the people driving this decision are of sufficient management level that I will get sucked into going beyond the written policy. I have a meeting next Tuesday. I don't do Powerpoint, but I am putting together a dog and pony show with regard to costs, reliability, remote data transfer, etc. My hope is that once I am done, they will (1) be embarrassed to spend the money, and (2) afraid that things that used to be correctable OTA, while they were traveling, will be unavailable. On Wed, 2010-07-21 at 13:07 -0400, Jonathan Barker wrote: We've chosen to support BlackBerry, BlackBerry devices and Exchange ActiveSync. We don't support non-BlackBerry devices. This means that if a user gets an EAS phone that doesn't fully support EAS and our security policies, and it doesn't work, they are out of luck. Many Android devices don't support EAS security policies correctly, and will not sync. iPhones had this issue when they first came out too. By supporting EAS, but not the phones, then IT won't spend more than a few minutes assisting a user with initial setup. Security issues obviously are not addressed, but top management made that decision. We evaluated Good and found that it wasn't what we wanted. -- Art Alexion Infrastructure Engineering Group (IEG) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
