Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-05-31 Thread Michelle Konzack
Sorry, for the late reply but found the message in the Spamfolder...

Am 2009-04-29 10:35:08, schrieb Giacomo A. Catenazzi:
 But you fail also on pragmatic level:
 a lot of discussions are stopped because of lack of CC:
 Take debian-legal.

 How a non-subscriber can follow discussion?
 How he can reply to a message (with correct headers?
 A copy-paste is far worse)
 I think you can answer right, now remove your debian hat and
 retry!

The solution would be if the list generate a Message-ID/Sender  Database
and then add automaticaly the previously user user to a reply if  he/she
is not subscribed to the list or in the whitel...@l.d.o.

Note:   I am not subsctibed ith THIS E-Mail because I  receive  THIS
E-Mail on my cell-phone and I  REALY  dislike  to  be  CC'ed
because it cost me very much money.

Thanks, Greetings and nice Day/Evening
Michelle Konzack
Systemadministrator
Tamay Dogan Network
Debian GNU/Linux Consultant

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-05-08 Thread Miles Bader
Ben Finney ben+deb...@benfinney.id.au writes:
 You're arguing that a Reply-To header is harmful (not that I am
 convinced)

 That field is very useful. What's harmful is mailing-list software
 munging that field, which is for the author to set and for nothing else
 to fiddle with.

Yup.   Reply-To is for the _original sender's_ use!

If mailing list software were to start setting Reply-To, what is it
supposed to do if it gets a message with Reply-To already set (by the
original sender)?  It could (1) overwrite the original Reply-To header,
breaking personal replies to the sender, or it could (2) refrain from
setting Reply-To for such messages, completely confusing the readers who
have become accustomed to depending on the mailing-list's setting.

I think there's no perfect solution to the general problem, because
there's too wide a variety of MUAs in use, which support different
feature sets.  But it's much better to get duplicate messages in some
cases than to break things in a way that leads to _lost_ messages.

My experience is that in practice, it's not such a huge problem anyway;
a combination of MUA list-followup commands + Mail-Followup-To: headers
+ MUA duplicate suppression seems to keep duplicates in check reasonably
well...

-Miles

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-05-04 Thread Darren Salt
I demand that Noah Slater may or may not have written...

[snip; in reply to Brett Parker]
 Considering that we're discussing on a mailing list, it's reasonable to
 assume that the common case is replying to the list. Why optimise for, what
 is surely by definition, the uncommon case?

Why *break* the uncommon case by adding/replacing (abusing) Reply-To?

Anyway, reply-to-list is a followup function (or, at least, it is such in all
news/mail software which I've used with mailing lists).

[snip]
-- 
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| + RIPA NOTICE: NO CONSENT GIVEN FOR INTERCEPTION OF MESSAGE TRANSMISSION

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Frank Lin PIAT
On Tue, 2009-04-28 at 15:12 -0700, Russ Allbery wrote:
 Frank Lin PIAT fp...@klabs.be writes:
 
  If the sender of the previous email is subscribed to the list:
If I select Reply:
  To=mailing-list
  CC=
If I select Reply to all:
  To=mailing-list
  CC=Previous email's recipient.
 
  If the sender of the previous mail was NOT subscribed to the list.
If I select Reply:
  To=sender,mailing-list
  CC=
If I select Reply to all:
  To=sender,mailing-list
  CC=Previous email's recipient.
 
  = Do you agree with this? Can we forward it to list-masters?

 Gnus has two reply functions, which it calls reply and follow-up
 using the old Usenet definitions.  [..]
 
 Note the capacity for private reply.  Any system that doesn't allow for
 a private reply to the sender is unacceptably broken in my opinion.

The whole m-l / CoC problem comes from the assumption that all MUAs have
advanced features, that are properly configured, and end-user have good
understanding of what to do.

If we can't achieve a reasonable behavior using Joe User's
two-buttons-MUA, then it's guaranteed that this discussion will come
over again and again.

Note that at the moment, my MUA (Evolution) has three buttons. None
behave correctly for mailing lists:
Reply = Reply to sender only
Reply to all = reply to all previous sender and recipients
Reply to list = Reply to list only, dropping non-subscribed sender.

Any improved proposal ? or Do we have to change the policy?

Regards,

Franklin


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Frank Lin PIAT
On Wed, 2009-04-29 at 09:20 +1000, Brian May wrote:
 On Tue, Apr 28, 2009 at 10:54:07PM +0200, Frank Lin PIAT wrote:
  If the sender of the previous email is subscribed to the list:
If I select Reply:
  To=mailing-list
  CC=
 
 What if you are replying to a response to somebody who is not
 subscribed to the list?

in my mail, sender meant the sender of the previous mail.

 The emailer you are responding to may not want to be CCed, but the
 initial person may want to get the CCs.
 
 In case this is not clear,
 
 A: initial message from somebody not subscribed
 B: response to A somebody who is subscribed.
 
 You want to respond to B, so sender(A) needs a CC but sender(B) doesn't.
 I don't think this is uncommon.

You are right, the cascading should be handled too (It would be much
more effective if it was tracked by a tool, rather than by humans, as
it is currently).

I would be interesting to analyse how often people asked to be CC'ed,
but are dropped after just one or two replies.

Regards,

Franklin


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Russ Allbery
Frank Lin PIAT fp...@klabs.be writes:

 The whole m-l / CoC problem comes from the assumption that all MUAs
 have advanced features, that are properly configured, and end-user
 have good understanding of what to do.

 If we can't achieve a reasonable behavior using Joe User's
 two-buttons-MUA, then it's guaranteed that this discussion will come
 over again and again.

I agree.

Being able to send private replies is part of reasonable behavior.  A
system that makes private replies difficult is not reasonable, IMO.

 Note that at the moment, my MUA (Evolution) has three buttons. None
 behave correctly for mailing lists:
 Reply = Reply to sender only
 Reply to all = reply to all previous sender and recipients
 Reply to list = Reply to list only, dropping non-subscribed sender.

 Any improved proposal ? or Do we have to change the policy?

Personally, I'm fine with giving up on the no-cc policy.  Just about
every other technical mailing list that I read tends to accumulate cc's
until someone gets around to removing them, and mostly people just deal
with a bit of grumbling.  I think it's fine to encourage people to trim
useless cc's when they know the person to whom they're replying is on
the list, but in terms of the available options and what we can make
people's clients do by default, I think getting an extra copy of mail
occasionally is the least bad outcome.  Currently, I think we go through
too much emotional effort towards getting people to get rid of the cc's,
with neither a lot of productive outcome nor a lot of potential for
long-term improvement.  I bet we could do as well on elimination of cc's
with a request (rather than a policy) and some pointers to configuration
for common MUAs.

In my opinion, an occasional extra copy is significantly superior to
making private replies difficult or impossible or dropping the copy of
the message that contains the List-* headers.

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Andrei Popescu
On Wed,29.Apr.09, 10:22:50, Brian May wrote:
 On Tue, Apr 28, 2009 at 09:19:04AM +0200, Vincent Bernat wrote:
  How Mutt is able to detect  all mailing lists? The fields in the headers
  only allow to detect the current mailing list.
 
 You can define what are mailing lists using the lists and subcribe
 config options.

This does not help for the cross-posting case and I also found the 
lists and subscribe options to be useless. Mutt works just fine as 
long as you use 'L' to reply on mailing lists.

Regards,
Andrei
-- 
If you can't explain it simply, you don't understand it well enough.
(Albert Einstein)


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Teemu Likonen
On 2009-04-29 07:46 (+0200), Adeodato Simó wrote:

 + Frank Lin PIAT (Tue, 28 Apr 2009 22:54:07 +0200):
 If the sender of the previous email is subscribed to the list:

 If the sender of the previous mail was NOT subscribed to the list.

 And how does one (or their MUA) know which of these is the case?

Yes, nobody knows (nor cares to spend time to find out) who are
subscribed and who are not. People join and leave all the time. People
read mailing lists different ways: some receive email as a subscriber,
some read the list through a mail to news gateway (like Gmane[1]), some
join to a discussion through an email-based bug tracker or web-based
mailing-list archive. Sometimes mails are cross-posted to several lists.

My opinion is that reply to all is the only way to manage different
situations reliably and without endless discussion and hassle about the
MUA configuration, email standards, Reply-Tos, Mail-Followup-Tos etc.
While I think the CoC in Debian lists is broken I don't have problems
obeying it myself and configuring my MUA to handle it easily.

---
 1. http://gmane.org/
http://dir.gmane.org/gmane.linux.debian.devel.general


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Ben Finney
Frank Lin PIAT fp...@klabs.be writes:

 Note that at the moment, my MUA (Evolution) has three buttons. None
 behave correctly for mailing lists:
 Reply = Reply to sender only
 Reply to all = reply to all previous sender and recipients
 Reply to list = Reply to list only, dropping non-subscribed sender.

Those sound correct.

If someone writes a message to a list, but doesn't arrange to read
messages from that list, I don't think we can expect software to
automatically figure out that they would nevertheless like to receive
those messages.

Either the sender needs to arrange to get those messages themselves (by
subscribing to the list), or they will need to rely on people manually
doing what the mailing list could do for them (sending replies
individually to them).

-- 
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  `\Gandhi |
_o__)  |
Ben Finney


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Giacomo A. Catenazzi

Ben Finney wrote:

Frank Lin PIAT fp...@klabs.be writes:


Note that at the moment, my MUA (Evolution) has three buttons. None
behave correctly for mailing lists:
Reply = Reply to sender only
Reply to all = reply to all previous sender and recipients
Reply to list = Reply to list only, dropping non-subscribed sender.


Those sound correct.

If someone writes a message to a list, but doesn't arrange to read
messages from that list, I don't think we can expect software to
automatically figure out that they would nevertheless like to receive
those messages.


you are going too far away.

The rationale was: lkml is a high traffic so CC: policy is good; but
we Debian doesn't have this large traffic mailing list.

Your comment fails on lkml (and large lists), where:
- nobody can read all mails
- sometime it is necessary to point mail to people
  (it is normal to add CC to relevant people, take as example:
  a bug in a keyboard driver, which after few tests it is discovered to
  be a scheduler problem: a scheduler developer would probably skip
  the thread (because of subject) if it was not included also on CC.

So your comment is to generic to be true. So add a On Debian clause,
but then... not all of our users are used on Debian things
(upstream for example, newbies, press, wannabe debian user, ...).

But you fail also on pragmatic level:
a lot of discussions are stopped because of lack of CC:
Take debian-legal.

How a non-subscriber can follow discussion?
How he can reply to a message (with correct headers?
A copy-paste is far worse)
I think you can answer right, now remove your debian hat and
retry!

From old gnu maintainer guide: it is far better to have more
mails about problems (but not useful) than not knowing that
there is a problem.
So people!!! take into account our users! not only the
super debianer (developers, supporter, maintainer, ...)

ciao
cate



Either the sender needs to arrange to get those messages themselves (by
subscribing to the list), or they will need to rely on people manually
doing what the mailing list could do for them (sending replies
individually to them).




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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Ben Finney
Giacomo A. Catenazzi c...@debian.org writes:

 Ben Finney wrote:
  If someone writes a message to a list, but doesn't arrange to read
  messages from that list, I don't think we can expect software to
  automatically figure out that they would nevertheless like to
  receive those messages.
 
[…]

 But you fail also on pragmatic level:
 a lot of discussions are stopped because of lack of CC:
 Take debian-legal.
 
 How a non-subscriber can follow discussion?
 How he can reply to a message (with correct headers?
[…]

That's covered by the part you also quoted:

  Either the sender needs to arrange to get those messages themselves
  (by subscribing to the list), or they will need to rely on people
  manually doing what the mailing list could do for them (sending
  replies individually to them).

My point is we can't expect this case to be automatically detected. If
people can't use the automatic means for following a discussion (and,
you rightly point out, sometimes that's not a feasible option), they
must then rely on manual means.

-- 
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Ben Finney


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Noah Slater
On Tue, Apr 28, 2009 at 11:11:42PM -0700, Russ Allbery wrote:
 Personally, I'm fine with giving up on the no-cc policy.  Just about
 every other technical mailing list that I read tends to accumulate cc's
 until someone gets around to removing them, and mostly people just deal
 with a bit of grumbling.  I think it's fine to encourage people to trim
 useless cc's when they know the person to whom they're replying is on
 the list, but in terms of the available options and what we can make
 people's clients do by default, I think getting an extra copy of mail
 occasionally is the least bad outcome.  Currently, I think we go through
 too much emotional effort towards getting people to get rid of the cc's,
 with neither a lot of productive outcome nor a lot of potential for
 long-term improvement.  I bet we could do as well on elimination of cc's
 with a request (rather than a policy) and some pointers to configuration
 for common MUAs.

+1

-- 
Noah Slater, http://tumbolia.org/nslater


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Darren Salt
I demand that Ben Finney may or may not have written...

[snip]
 If someone writes a message to a list, but doesn't arrange to read messages
 from that list, I don't think we can expect software to automatically
 figure out that they would nevertheless like to receive those messages.

We certainly can't expect MUAs to do so. The list management software, OTOH,
can (up to a point) by adding a Mail-Followup-To header, if one is not
already present, containing the list address and, if the sender is not
subscribed, his address.

 Either the sender needs to arrange to get those messages themselves (by
 subscribing to the list), or they will need to rely on people manually
 doing what the mailing list could do for them (sending replies individually
 to them).

It does still leave some people having to do that, but that's unavoidable.

-- 
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| RISC OS, Linux | youmustbejoking,demon,co,uk | Northumberland | Army
| + Burn less waste. Use less packaging. Waste less. USE FEWER RESOURCES.

To iterate is human; to recurse, divine.


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Andrei Popescu
On Wed,29.Apr.09, 14:27:45, Darren Salt wrote:
 I demand that Ben Finney may or may not have written...
 
 [snip]
  If someone writes a message to a list, but doesn't arrange to read messages
  from that list, I don't think we can expect software to automatically
  figure out that they would nevertheless like to receive those messages.
 
 We certainly can't expect MUAs to do so. The list management software, OTOH,
 can (up to a point) by adding a Mail-Followup-To header, if one is not
 already present, containing the list address and, if the sender is not
 subscribed, his address.

This could be very annoying for people reading the list via gmane, 
googlegroups or just the archives.

Regards,
Andrei
-- 
If you can't explain it simply, you don't understand it well enough.
(Albert Einstein)


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-29 Thread Adeodato Simó
+ Andrei Popescu (Wed, 29 Apr 2009 16:56:29 +0300):

 On Wed,29.Apr.09, 14:27:45, Darren Salt wrote:
  The list management software, OTOH, can [add] a Mail-Followup-To
  header, if one is not already present, containing the list address
  and, if the sender is not subscribed, his address.

 This could be very annoying for people reading the list via gmane, 
 googlegroups or just the archives.

They can add a Mail-Followup-To themselves indicating they don't wish
for a copy, and that will be respected.

Regarding Darren's proposal (see above), I had exactly the same idea
myself, and thought of formally proposing it to listmaster. However, I
don't feel inclined to defend it in front of those who will disagree, so
I'll limit my pursuit to Bcc'ing this message to listmaster.

One would have to investigate what's the actual behavior of different
MUAs with respect the M-F-T header. And please, do not reply to this
mail to say M-F-T makes baby Jesus cry or rapes babies or whatever.

Cheers,

-- 
- Are you sure we're good?
- Always.
-- Rory and Lorelai


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Peter Eisentraut
On Tuesday 28 April 2009 05:11:26 Russ Allbery wrote:
 Noah Slater nsla...@tumbolia.org writes:
  As far as I see it:
 
* Debian has dropped the Reply-To header because it is harmful in
  some way.
 
* Debian has mandated that all replies must behave as if Reply-To
  existed.

 If this were the case, this would be an easy solution.  However, it's
 not.  Debian has mandated that all *public* replies must behave as if
 Reply-To existed, but all *private* replies behave as if it did not, and
 repliers must distinguish between the two.

One very practical problem I personally have with all of this is that on 
certain/some/many other mailing lists it is expected that you reply to the 
poster *and* the mailing list, to be sure that the poster gets your reply in 
case he is not subscribed (and also, because some people can then find replies 
to their personal problems more easily among the load of other messages).  And 
with the multitudes of communities I deal with, I do not have the time or 
concentration or infallibility to scan the emails for please cc me or 
please don't cc me notes or even reverse-engineer the mailing list's posting 
or subscription policy to make sure the message gets to who needs to read it.

Considering that most mailing list software has an elimnatecc feature, this is 
never really a problem for people who don't want that sort of behavior.

Another problem on the flip side is that many people don't observe the please 
cc me requests on Debian mailing lists, and that way communication gets 
annoying.  So in practical terms, it is safer to add more recipients to the 
message to make sure it is received and noticed, and let computer software do 
the filtering if necessary.

That is just my practical experience in trying to communicate with people.  
The policy is what it is, but I don't like it, because it *hinders* rather 
than *helps* me communicate effectively.


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Vincent Bernat
OoO En  cette fin de  nuit blanche du  mardi 28 avril 2009,  vers 05:27,
Brian May b...@snoopy.debian.net disait :

 I tried hard, for many years, to love the Mail-Followup-To field, but I
 must agree that it doesn't serve the purpose well enough to recommend.
 (Briefly: it breaks when a discussion crosses between different mailing
 lists, and other common use cases.)

 I don't think that is a problem with the field, but the MUA programs.
 Mutt, for example, AFAIK will list all mailing lists in the
 autogenerated Mail-Folloup-To, without allowing the user to change this
 (unless the user overrides the entire field) or pick only one mailing
 list.

How Mutt is able to detect  all mailing lists? The fields in the headers
only allow to detect the current mailing list.
-- 
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Repeated reboots of the system failed to solve problem


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Ben Finney
William Pitcock neno...@sacredspiral.co.uk writes:

 On Mon, 2009-04-27 at 14:05 +0200, Holger Levsen wrote:
  As it sadly happens many times every day. And as long as there are
  no means to enforce it (either pure social or aided by technology),
  it will continue to happen.
 
 Reply-To: debian-devel@lists.debian.org ?

Weird. It's almost like you haven't read any of the reasons why that's a
terrible idea, as already given in this thread (and countless times in
the past).

-- 
 \ “Of all classes the rich are the most noticed and the least |
  `\  studied.” —John Kenneth Galbraith, _The Age of Uncertainty_, |
_o__) 1977 |
Ben Finney


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Adeodato Simó
+ Mike Hommey (Tue, 28 Apr 2009 07:46:35 +0200):

 On Tue, Apr 28, 2009 at 11:53:12AM +1000, Ben Finney wrote:
  Noah Slater nsla...@tumbolia.org writes:

   Yes, I know the L command, but thanks for pointing it out! My argument
   is that I have to remember to use when I am replying to the Debian
   lists, which as you can see, doesn't happen very often.

  No, the point of a ‘reply to list’ command is you *don't* have to
  remember when to use it. Just use it every time you reply to any list,
  and it will DTRT because it uses the standard fields which are in just
  about every mailing list anywhere. The times when it doesn't will be the
  rare ones.

 There are notorious counter examples, such as the git mailing list, that
 *do* require people to Cc the people they reply to, while the mailing
 list software doesn't add Reply-To.

Oh, and actually they get very annoyed if you send your mail with a
Mail-Followup-To header that prevents their group-reply function from
adding you to the recipient list.

-- 
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- Always.
-- Rory and Lorelai


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-28 Thread Brett Parker
On 27 Apr 18:55, Noah Slater wrote:
 On Mon, Apr 27, 2009 at 07:48:50PM +0200, Adeodato Simó wrote:
  I fully agree with this. I think having to remember which key one must
  use in each context for reply is lame. This is why I do in my ~/.muttrc:
 [...]
  Where l/debian is the folder which contains Debian lists, and it allows
  to always use 'r' to reply to mail.
 
 Hmm, interesting!
 
 Unfortunately, I don't use folders so I don't think this will work for me.

*boggle* - you claim to be on multiple lists and yet you don't use server side
filtering and folders?! OK - now that's just plain odd.

-- 
Brett Parker


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Brett Parker
On 28 Apr 03:58, Jean-Christophe Dubacq wrote:
 Ben Finney a écrit :
  Noah Slater nsla...@tumbolia.org writes:
  
  Yes, I know the L command, but thanks for pointing it out! My argument
  is that I have to remember to use when I am replying to the Debian
  lists, which as you can see, doesn't happen very often.
  
  No, the point of a ‘reply to list’ command is you *don't* have to
  remember when to use it. Just use it every time you reply to any list,
  and it will DTRT because it uses the standard fields which are in just
  about every mailing list anywhere. The times when it doesn't will be the
  rare ones.
 
 Why do these functions not do a normal Reply when not applied to a
 mail contained within a list? What do they do then? If they also do the
 right thing for a non-list mail, why are not they bound by default to
 be the main Reply button? That is a real question, btw, no irony implied.

Because you don't always want to reply to the list. I rather like that Reply
means reply to the person that wrote the e-mail rather than reply to the
list, the list wants to know, really.

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-28 Thread Jonathan Wiltshire
On Tue, Apr 28, 2009 at 10:46:01AM +0100, Brett Parker wrote:
 *boggle* - you claim to be on multiple lists and yet you don't use server side
 filtering and folders?! OK - now that's just plain odd.

Neither do I, does that make me odd too? By all means comment on how I
or anyone elses uses lists, but you have no right to tell me how I
should organise my own mailbox.


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Ben Finney
Brett Parker idu...@sommitrealweird.co.uk writes:

 On 27 Apr 18:55, Noah Slater wrote:
  Unfortunately, I don't use folders so I don't think this will work
  for me.
 
 *boggle* - you claim to be on multiple lists and yet you don't use
 server side filtering and folders?! OK - now that's just plain odd.

Folders aren't the only way to manage lots of messages sanely; ask any
Google Mail user.

Since I wouldn't dream of recommending anyone use a proprietary data
silo like Google Mail, I invite you instead to look at the ‘sup’ package
for a folder-less approach to organising email messages that many say is
superior.

-- 
 \  “What I have to do is see, at any rate, that I do not lend |
  `\  myself to the wrong which I condemn.” —Henry Thoreau, _Civil |
_o__)Disobedience_ |
Ben Finney


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Brett Parker
On 27 Apr 18:49, Noah Slater wrote:
  So, user error, not software error...
 
 This illustrates my point perfectly!
 
 It's not user error, because I'm just doing what I've learnt to do. 

Erm - how's that not user error? What you've learnt is obviously wrong. Relearn
how to use your MUA efficiently.

 When
 software use becomes habitual, usability is increased. This is how usability 
 is
 defined, instead of some abstract sense. Software that behaves according to a
 user's mental model is easy to use. Forcing people to adjust their behaviour 
 is
 a poor substitute for a technical solution.
 
 Software should adapt to human behaviour, not the other way around.

So, change your software configuration. The list software is doing the correct
thing, the user agent is obviously your failing point here - so, either use a
different MUA or configure your current MUA to do what you expect it to.

BTW, MUAs are software too!

*sigh*.
-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Noah Slater
On Tue, Apr 28, 2009 at 09:56:59AM +0300, Peter Eisentraut wrote:
 Another problem on the flip side is that many people don't observe the please
 cc me requests on Debian mailing lists, and that way communication gets
 annoying.  So in practical terms, it is safer to add more recipients to the
 message to make sure it is received and noticed, and let computer software do
 the filtering if necessary.

 That is just my practical experience in trying to communicate with people.
 The policy is what it is, but I don't like it, because it *hinders* rather
 than *helps* me communicate effectively.

+1

On Tue, Apr 28, 2009 at 02:00:05AM -0700, Don Armstrong wrote:
 Regardless, the start of this sub-thread was in violation of the CoC
 itself. If you need to complain to someone about Cc:'ing you, complain
 directly to them, not to the list.

  * If you want to complain to someone who sent you a carbon copy when
you did not ask for it, do it privately.

Yes, and this happens to me about once a month. Every time, I feel like an idiot
for having forgot to observe the Code of Conduct. Like Peter Eisentraut points
out, the current technical configuration and policy hinder my ability to
communicate with others.

 Finally, if anyone has issues with how the lists are administrated or
 the CoC, mail listmas...@lists.debian.org; it doesn't really need to
 be discussed on -devel. [I won't comment further on -devel; mail
 listmaster@ if you actually have suggestions or problems.]

I actually think some value has come out of this thread. Where I previously
thought I was in the minority for being annoyed by the current technical
configuration and policy, I have found there seems to be an even split of
opinions both ways. Consensus building is valuable.

On Tue, Apr 28, 2009 at 11:04:50AM +0200, Giacomo A. Catenazzi wrote:
 Anyway, the first rule of internet:
 be conservative in what you do, be liberal in what you accept from others,
 so people should accept wrong CC:s without crying, and people should follow
 the CoC when sending mails.

I agree, but I wouldn't word it like this. If Debian wants to omit the Reply-To
header then I think it must accept that people are going to, purposefully or
otherwise, use the Reply To All feature of their MUAs. I don't actually have a
preference about using the Reply-To header, because it doesn't affect how I
interact with my MUA. What I object to is removing the Reply-To header and then
complaining about the consequences of that action.

On Tue, Apr 28, 2009 at 10:56:02AM +0100, Brett Parker wrote:
 On 27 Apr 18:49, Noah Slater wrote:
  It's not user error, because I'm just doing what I've learnt to do.

 Erm - how's that not user error? What you've learnt is obviously wrong.
 Relearn how to use your MUA efficiently.
[...]
 So, change your software configuration. The list software is doing the correct
 thing, the user agent is obviously your failing point here - so, either use a
 different MUA or configure your current MUA to do what you expect it to.

I think you're missing my entire point. Even if I do manage to figure out how to
configure mutt to Reply To List for mailing list posts automatically, that's
just one subscriber. The problem hasn't been solved. You still have to upgrade
every single other subscriber's MUA in a similar fashion. It's a totally
unrealistic goal, and so encoding it into the Code of Conduct seems wrong.

On Tue, Apr 28, 2009 at 10:46:01AM +0100, Brett Parker wrote:
 *boggle* - you claim to be on multiple lists and yet you don't use server side
 filtering and folders?! OK - now that's just plain odd.

Like Ben Finney hinted at, I used to be a Google Mail user. I brought across a
lot of things I learnt from using that interface. In case you're curious, I have
a procmail system that filters all mailing list traffic into a temporary
mailbox. I have a mutt macro that redelivers from that mailbox in batch when I
am ready to process my mailing list traffic. It works well for me.

On Tue, Apr 28, 2009 at 10:18:35AM +0200, Josselin Mouette wrote:
 Reply-to-list works with most of the major mailing list software.

It still requires me to THINK about which key to press, which has already proven
quite difficult. Even if I do train my fingers to hit the right key, which may
take some time, there will always be others who have not. This will continue
being a problem for the Debian lists until something changes.

On Tue, Apr 28, 2009 at 09:31:38AM +0300, Andrei Popescu wrote:
 That just about covers the most popular clients in Debian. If you are
 interested in more details just search the archives of debian-user, this
 comes up every few months ;)

That this comes up so frequently should indicate something is wrong.

 I’m not subscribed to any list which set the Reply-To header. Could you
 at least show some examples of such lists in the free software world?

I don't keep more than one weeks email on my server, but here is what I found:

  Reply-To: ascii...@googlegroups.com
  

Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Roger Leigh
On Tue, Apr 28, 2009 at 11:04:50AM +0200, Giacomo A. Catenazzi wrote:

 Anyway, the first rule of internet:
 be conservative in what you do, be liberal in what you accept from others,
 so people should accept wrong CC:s without crying, and people should follow
 the CoC when sending mails.

The main problem for people like me who subscribe to a lot of lists
is that different groups have different requirements.  Debian doesn't
like CCs, others require them, others are indifferent.  It's not easy
to always do the correct thing--I don't want to remember all the
list-specific requirements, just send a reply.

We should really be using usenet rather than mailing lists...  It
solves all of the problems and is vastly superior.  It's totally
geared to group discussion, handles crossposting to related groups,
and also allows mailing replies rather than public posting.  Some
groups (e.g. CUPS) handle this by having a public news server with
an (optional) mail gateway for backward people who prefer mail.


Regards,
Roger

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Giacomo A. Catenazzi

Steve Langasek wrote:

On Mon, Apr 27, 2009 at 04:16:08PM +0200, Josselin Mouette wrote:

Le lundi 27 avril 2009 à 14:44 +0200, Michael Tautschnig a écrit :

If you're annoyed by cc:s (well, Holger, I know you are, you told me about that
more than once :-) ), configure your mailclient to set Mail-Followup-To and hope
for the next poster's mailclient to support that header. Which actually means
that, to a certain degree, those annoyed by cc:s could themselves do something
about it.



Mail-Followup-To is:
 A. Useless junk without clear semantics
 B. Violating standards
 C. Only supported by a handful of clients
 D. Obi-wan Kenobi says: “All of the above”


http://www.ietf.org/proceedings/98dec/I-D/draft-ietf-drums-mail-followup-to-00.txt

Perfectly well defined.


It wasa draft and the fourth line:
Expires: May 1998 November 1997


I don't think it is perfectly defined.

Anyway, the first rule of internet:
be conservative in what you do, be liberal in what you accept from others,
so people should accept wrong CC:s without crying, and people should follow
the CoC when sending mails.

ciao
cate


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Giacomo A. Catenazzi

Roger Leigh wrote:

On Tue, Apr 28, 2009 at 11:04:50AM +0200, Giacomo A. Catenazzi wrote:

Anyway, the first rule of internet:
be conservative in what you do, be liberal in what you accept from others,
so people should accept wrong CC:s without crying, and people should follow
the CoC when sending mails.


The main problem for people like me who subscribe to a lot of lists
is that different groups have different requirements.  Debian doesn't
like CCs, others require them, others are indifferent.  It's not easy
to always do the correct thing--I don't want to remember all the
list-specific requirements, just send a reply.


Yes, this is the liberal in what you accept from others part, so
allowing errors without boring people with scaring message.

Unfortunately I don't think we can change the CoC, so we MUST
better handle errors.  I also prefer adding cc:s, and I really
annoyed to some scary (and sometime wrong) messagges I get
when do wrong replies.  I don't understand why people lose
time trying to point error to others, instead of just ignoring
errors (someone as a script to point errors, instead of a simple
user side discard of email).

A lot of time we lose discussion; e.g. in debian-legal:
a lot of DDs are not subscribed, so they see only half of
discussion, especially when there are new post after
some week of pause (e.g. after a private discussion
to upstream).

But I don't think it is feasible to change the CoC.


We should really be using usenet rather than mailing lists...  It
solves all of the problems and is vastly superior.  It's totally
geared to group discussion, handles crossposting to related groups,
and also allows mailing replies rather than public posting.  Some
groups (e.g. CUPS) handle this by having a public news server with
an (optional) mail gateway for backward people who prefer mail.


personally I've more difficulty on handling usenet post on different
computer: synchronize read post at home, office and offline laptop.

ciao
cate


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Darren Salt
I demand that Ben Finney may or may not have written...

[snip; M-F-T]
 RFC2822 (which define the semantics of ‘From’ and ‘Reply-To’) and
 RFC2369 (which defines the semantics of ‘List-Post’) are
 IETF-recommended standards; the other never achieved that.

Given that it's seen some use and been found to provide some worthwhile
benefit, that draft would seem to need to be revisited.

Oh, and RFC5322 obsoletes RFC2822. :-)

-- 
| Darren Salt| linux or ds at  | nr. Ashington, | Toon
| RISC OS, Linux | youmustbejoking,demon,co,uk | Northumberland | Army
| + Buy local produce. Try to walk or cycle. TRANSPORT CAUSES GLOBAL WARMING.

Schedules are optimistic.


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Russ Allbery
Peter Eisentraut pet...@debian.org writes:

 Considering that most mailing list software has an elimnatecc feature,
 this is never really a problem for people who don't want that sort of
 behavior.

This feature is hideously broken for people (like myself) who split
list mail into separate folders, since it suppresses exactly the copy
that can be reasonably filed and leaves only the one that goes into
one's personal inbox.

I personally don't mind cc's or not cc's, but that suppress cc feature
is just horrible.

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Mike Hommey
On Tue, Apr 28, 2009 at 08:25:29AM -0700, Russ Allbery r...@debian.org wrote:
 Peter Eisentraut pet...@debian.org writes:
 
  Considering that most mailing list software has an elimnatecc feature,
  this is never really a problem for people who don't want that sort of
  behavior.
 
 This feature is hideously broken for people (like myself) who split
 list mail into separate folders, since it suppresses exactly the copy
 that can be reasonably filed and leaves only the one that goes into
 one's personal inbox.
 
 I personally don't mind cc's or not cc's, but that suppress cc feature
 is just horrible.

OTOH, people annoyed with Cc's can setup filters on message-ids.

Mike


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Philipp Kern
On 2009-04-28, Mike Hommey m...@glandium.org wrote:
 On Tue, Apr 28, 2009 at 08:25:29AM -0700, Russ Allbery r...@debian.org 
 wrote:
 Peter Eisentraut pet...@debian.org writes:
  Considering that most mailing list software has an elimnatecc feature,
  this is never really a problem for people who don't want that sort of
  behavior.
 This feature is hideously broken for people (like myself) who split
 list mail into separate folders, since it suppresses exactly the copy
 that can be reasonably filed and leaves only the one that goes into
 one's personal inbox.
 I personally don't mind cc's or not cc's, but that suppress cc feature
 is just horrible.
 OTOH, people annoyed with Cc's can setup filters on message-ids.

And then you mostly need to prefer the mail that comes last because it
has the proper list headers.  I have yet to see such a solution.
(I.e. those filters work just fine but eliminate later mails and direct
Cc:s are usually faster, unless greylisting is employed.)


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Mike Hommey
On Tue, Apr 28, 2009 at 08:12:22PM +1000, Ben Finney wrote:
 Brett Parker idu...@sommitrealweird.co.uk writes:
 
  On 27 Apr 18:55, Noah Slater wrote:
   Unfortunately, I don't use folders so I don't think this will work
   for me.
  
  *boggle* - you claim to be on multiple lists and yet you don't use
  server side filtering and folders?! OK - now that's just plain odd.
 
 Folders aren't the only way to manage lots of messages sanely; ask any
 Google Mail user.
 
 Since I wouldn't dream of recommending anyone use a proprietary data
 silo like Google Mail, I invite you instead to look at the ‘sup’ package
 for a folder-less approach to organising email messages that many say is
 superior.

Description: Software Upgrade Protocol implementation
?

Mike


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Adeodato Simó
+ Mike Hommey (Tue, 28 Apr 2009 20:52:36 +0200):

  Since I wouldn't dream of recommending anyone use a proprietary data
  silo like Google Mail, I invite you instead to look at the ‘sup’ package
  for a folder-less approach to organising email messages that many say is
  superior.

 Description: Software Upgrade Protocol implementation
 ?

sup-mail is the chosen package name in Debian, given that sup was
already taken.

Cheers,

-- 
- Are you sure we're good?
- Always.
-- Rory and Lorelai


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread James Vega
On Tue, Apr 28, 2009 at 08:52:36PM +0200, Mike Hommey wrote:
 On Tue, Apr 28, 2009 at 08:12:22PM +1000, Ben Finney wrote:
  Folders aren't the only way to manage lots of messages sanely; ask any
  Google Mail user.
  
  Since I wouldn't dream of recommending anyone use a proprietary data
  silo like Google Mail, I invite you instead to look at the ‘sup’ package
  for a folder-less approach to organising email messages that many say is
  superior.
 
 Description: Software Upgrade Protocol implementation

Package: sup-mail
Description: thread-centric mailer with tagging and fast search
 Sup is a console-based email client for people with a lot of email. It
 supports tagging, very fast full-text search, automatic contact-list
 management, custom code insertion via a hook system, and more. If
 you're the type of person who treats email as an extension of your
 long-term memory, Sup is for you.

-- 
James
GPG Key: 1024D/61326D40 2003-09-02 James Vega james...@debian.org


signature.asc
Description: Digital signature


Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Mehdi Dogguy
Mike Hommey a écrit :
 On Tue, Apr 28, 2009 at 08:12:22PM +1000, Ben Finney wrote:
 Brett Parker idu...@sommitrealweird.co.uk writes:

 On 27 Apr 18:55, Noah Slater wrote:
 Unfortunately, I don't use folders so I don't think this will work
 for me.
 *boggle* - you claim to be on multiple lists and yet you don't use
 server side filtering and folders?! OK - now that's just plain odd.
 Folders aren't the only way to manage lots of messages sanely; ask any
 Google Mail user.

 Since I wouldn't dream of recommending anyone use a proprietary data
 silo like Google Mail, I invite you instead to look at the ‘sup’ package
 for a folder-less approach to organising email messages that many say is
 superior.
 
 Description: Software Upgrade Protocol implementation
 ?
 

sup-mail - thread-centric mailer with tagging and fast search

-- 
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http://www.pps.jussieu.fr/~dogguy
Tel.: (+33).1.44.27.28.38


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Noah Slater
On Tue, Apr 28, 2009 at 03:13:41PM -0400, James Vega wrote:
 On Tue, Apr 28, 2009 at 08:52:36PM +0200, Mike Hommey wrote:
  On Tue, Apr 28, 2009 at 08:12:22PM +1000, Ben Finney wrote:
   Folders aren't the only way to manage lots of messages sanely; ask any
   Google Mail user.
  
   Since I wouldn't dream of recommending anyone use a proprietary data
   silo like Google Mail, I invite you instead to look at the ‘sup’ package
   for a folder-less approach to organising email messages that many say is
   superior.
 
  Description: Software Upgrade Protocol implementation

 Package: sup-mail
 Description: thread-centric mailer with tagging and fast search
  Sup is a console-based email client for people with a lot of email. It
  supports tagging, very fast full-text search, automatic contact-list
  management, custom code insertion via a hook system, and more. If
  you're the type of person who treats email as an extension of your
  long-term memory, Sup is for you.

Hmm, this looks very interesting! Thanks for tip Ben.

Maybe sup will make it easier for me to reply to mailing lists properly! ;)

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Frank Lin PIAT
Hello,

On Tue, 2009-04-28 at 12:07 +1000, Ben Finney wrote: 
 Bjørn Mork bj...@mork.no writes:
 
  I don't know, but there are plenty of reasons to choose from.  See e.g.
  http://www.unicom.com/pw/reply-to-harmful.html
 
 A stronger, and simpler, case is made by
 URL:http://woozle.org/~neale/papers/reply-to-still-harmful/ which
 notes that the newer IETF standards make it much clearer that the
 Reply-To field is specifically for the message sender to create.

No matter how you implement that technically, Here's what I am
considering to be a sensible behavior. [Blindly ignoring any CoC, RFC
and any other current practice. BTW I am not a mailing-list
guru/expert/addict, just observing what people do, on Debian m-l]

If the sender of the previous email is subscribed to the list:
  If I select Reply:
To=mailing-list
CC=
  If I select Reply to all:
To=mailing-list
CC=Previous email's recipient.

If the sender of the previous mail was NOT subscribed to the list.
  If I select Reply:
To=sender,mailing-list
CC=
  If I select Reply to all:
To=sender,mailing-list
CC=Previous email's recipient.

= Do you agree with this? Can we forward it to list-masters?

There are a few more things I am pretty sure:
* Joe User should not be expected to know about mailing list, especially
  when he posts on debian-...@lists.debian.org and other user support 
  mailing list (i.e asking to be CC'ed, not CC'ing people...).
* Joe User should not be expected to know about Reply to list option.
  (Joe User only has 2 buttons: reply and reply to all)
* Expecting any user to _configure_ it's MUA to have the expected
  behavior is the wrong way to achieve the goal.
* Expecting the user to edit headers (Reply-To or Follow-up-to...) isn't
  reasonable, because most end-user MUA (Thunderbird, Evolution,
  Outlook, Lotus Notes) don't allow doing it easily.

note: If you use debian-www (and probably a few other lists like
  debian-boot) then you are in big trouble when you need to
  reply to an @debian.org user... knowing if that user is
  subscribed is pure guess|luck.

Less is more, or to put it another way: flame-sandbox Yes, I am a big
fan of Gnome: i.e. Let's have less buttons that actually do what
people expect./flame-sandbox

Regards,

Franklin



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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Russ Allbery
Frank Lin PIAT fp...@klabs.be writes:

 If the sender of the previous email is subscribed to the list:
   If I select Reply:
 To=mailing-list
 CC=
   If I select Reply to all:
 To=mailing-list
 CC=Previous email's recipient.

 If the sender of the previous mail was NOT subscribed to the list.
   If I select Reply:
 To=sender,mailing-list
 CC=
   If I select Reply to all:
 To=sender,mailing-list
 CC=Previous email's recipient.

 = Do you agree with this? Can we forward it to list-masters?

I either don't agree with this or think that you're leaving out a
function that's important.

Gnus has two reply functions, which it calls reply and follow-up
using the old Usenet definitions.  Its default behavior without any
configuration is:

Reply:
  To: sender
  Cc:
Follow-Up:
  To: sender
  Cc: mailing-list

Note the capacity for private reply.  Any system that doesn't allow for
a private reply to the sender is unacceptably broken in my opinion.

If you configure Gnus with knowledge of the mailing list address, as
I've done for all the Debian mailing lists, it will instead do:

Follow-Up:
  To: mailing-list
  Cc:

and there is a separate really wide reply function that will copy the
sender anyway.  It also honors Mail-Followup-To, for whatever that's
worth.

I don't really care what the default action is, but one of the
standard reply options in any mail client should send a private reply to
a public mailing list message.

 There are a few more things I am pretty sure:
 * Joe User should not be expected to know about Reply to list option.
   (Joe User only has 2 buttons: reply and reply to all)

If this is the case, then your proposal above is unacceptable since it
leaves Joe User without a way to reply privately.

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Brian May
On Tue, Apr 28, 2009 at 10:54:07PM +0200, Frank Lin PIAT wrote:
 If the sender of the previous email is subscribed to the list:
   If I select Reply:
 To=mailing-list
 CC=

What if you are replying to a response to somebody who is not
subscribed to the list?

The emailer you are responding to may not want to be CCed, but the
initial person may want to get the CCs.

In case this is not clear,

A: initial message from somebody not subscribed
B: response to A somebody who is subscribed.

You want to respond to B, so sender(A) needs a CC but sender(B) doesn't.
I don't think this is uncommon.

By your logic no one would get the CC.
-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Brian May
On Tue, Apr 28, 2009 at 02:34:11PM +0200, Giacomo A. Catenazzi wrote:
 personally I've more difficulty on handling usenet post on different
 computer: synchronize read post at home, office and offline laptop.

Unfortunately, this has also put me off NNTP. I think this is a
limitation in the client.

I don't think there has been much work on improving NNTP clients,
probably because everyone is addicted to mailing lists.

I want a distributed way of synchronising the read post list. I can
think of several approaches you could take, however it needs somebody
who is willing to implement it (and ideally create a standard).

(another problem with usenet is that last I looked there didn't seem to
be any real servers in my country - Australia - everything has to be
fetched from overseas servers - although it sometimes isn't always
immediately obvious).
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Brian May
On Tue, Apr 28, 2009 at 09:19:04AM +0200, Vincent Bernat wrote:
 How Mutt is able to detect  all mailing lists? The fields in the headers
 only allow to detect the current mailing list.

You can define what are mailing lists using the lists and subcribe
config options.
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Adeodato Simó
+ Frank Lin PIAT (Tue, 28 Apr 2009 22:54:07 +0200):

 If the sender of the previous email is subscribed to the list:
[...]

 If the sender of the previous mail was NOT subscribed to the list.
[...]

And how does one (or their MUA) know which of these is the case?

-- 
- Are you sure we're good?
- Always.
-- Rory and Lorelai


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-28 Thread Frank Lin PIAT
On Wed, 2009-04-29 at 07:46 +0200, Adeodato Simó wrote:
 + Frank Lin PIAT (Tue, 28 Apr 2009 22:54:07 +0200):
 
  If the sender of the previous email is subscribed to the list:
 [...]
 
  If the sender of the previous mail was NOT subscribed to the list.
 [...]
 
 And how does one (or their MUA) know which of these is the case?

That's a technical problem. Reading the thread, I am pretty sure we have
lots of m-l experts around.

My quick assumption is that the mailing list should mangle some headers
(because we shouldn't assume that the mail sender didn't configured it's
MUA to customize some headers).

Regards,

Franklin


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ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Holger Levsen
Hi,

On Montag, 27. April 2009, Philipp Kern wrote:
 Interestingly you did it again, ignoring the list Code of Conduct.

As it sadly happens many times every day. And as long as there are no means to 
enforce it (either pure social or aided by technology), it will continue to 
happen.


regards,
Holger, who tries to mentally ignore being annoyed by cc:s but fails on 
this
way to often...


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 02:05:37PM +0200, Holger Levsen wrote:
 Hi,

 On Montag, 27. April 2009, Philipp Kern wrote:
  Interestingly you did it again, ignoring the list Code of Conduct.

 As it sadly happens many times every day. And as long as there are no means to
 enforce it (either pure social or aided by technology), it will continue to
 happen.

I think it's a broken requirement.

I am aware that it exists, and when I remember it, I try to follow it.

However, there are some major problems:

  * The Debian lists are the only lists I have ever come across that mandate, or
even care, about such a thing. I have been on many lists in my time, and my
current list of mailing list subscriptions stands at 73. On every single
other list, this isn't a problem, and things just work.

  * I don't know much about mailing list software, so I'm not going to be as
bold as to suggest I know what the solution is. However, on all the other
lists, I never get duplicate copies of email when people reply to me with an
unnecessary CC. Perhaps they are intelligently filtering out recipients from
the mailing list software?

  * The Debian lists do not have a Reply-To header, meaning that by default my
email client wants to send replies to individual posters. To get the mailing
list included in the reply means that I have to reply to all. It's a very
easy mistake to make, not to remember to manually shuffle these addresses
around each time I want to send a follow up. Don't make me think!

Best,

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Michal Čihař
Hi

Dne Mon, 27 Apr 2009 13:39:15 +0100
Noah Slater nsla...@tumbolia.org napsal(a):

   * The Debian lists are the only lists I have ever come across that mandate, 
 or
 even care, about such a thing. I have been on many lists in my time, and 
 my
 current list of mailing list subscriptions stands at 73. On every single
 other list, this isn't a problem, and things just work.

Definitely not the only one which mandates this.

   * The Debian lists do not have a Reply-To header, meaning that by default my
 email client wants to send replies to individual posters. To get the 
 mailing
 list included in the reply means that I have to reply to all. It's a very
 easy mistake to make, not to remember to manually shuffle these addresses
 around each time I want to send a follow up. Don't make me think!

See http://wiki.mutt.org/?MuttLists, part Lists' technical. (Most
email clients do have this feature, Mutt was chosen because of
User-Agent field in your email.)

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Michael Tautschnig
 Hi,
 
 On Montag, 27. April 2009, Philipp Kern wrote:
  Interestingly you did it again, ignoring the list Code of Conduct.
 
 As it sadly happens many times every day. And as long as there are no means 
 to 
 enforce it (either pure social or aided by technology), it will continue to 
 happen.
 
 
 regards,
   Holger, who tries to mentally ignore being annoyed by cc:s but fails on 
 this
   way to often...

If you're annoyed by cc:s (well, Holger, I know you are, you told me about that
more than once :-) ), configure your mailclient to set Mail-Followup-To and hope
for the next poster's mailclient to support that header. Which actually means
that, to a certain degree, those annoyed by cc:s could themselves do something
about it.

Best,
Michael



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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Kumar Appaiah
On Mon, Apr 27, 2009 at 01:39:15PM +0100, Noah Slater wrote:
   * The Debian lists do not have a Reply-To header, meaning that by default my
 email client wants to send replies to individual posters. To get the 
 mailing
 list included in the reply means that I have to reply to all. It's a very
 easy mistake to make, not to remember to manually shuffle these addresses
 around each time I want to send a follow up. Don't make me think!

I don't mean to continue the argument, but I see that you are using
Mutt. If that is the case, I am certain that it would not take you too
much effort to use list-reply (`L', by default). I ask you to do this
not because you don't follow list protocol, but you make it difficult
for others as to follow it; for example, by default, when I chose to
reply, this mail went to the list and was CC'ed to Holger, because of
the strange way the headers came from your mail!

Do you use the lists and subscribe keywords for this list in your
muttrc?

Thanks.

Kumar
-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Holger Levsen
Dear lazylist,

On Montag, 27. April 2009, Noah Slater wrote:
   * The Debian lists do not have a Reply-To header, 

does someone know why?


regards,
Holger


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Mark Brown
On Mon, Apr 27, 2009 at 03:03:10PM +0200, Holger Levsen wrote:
 On Montag, 27. April 2009, Noah Slater wrote:
* The Debian lists do not have a Reply-To header, 

 does someone know why?

http://www.unicom.com/pw/reply-to-harmful.html


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 02:48:36PM +0200, Michal Čihař wrote:
* The Debian lists are the only lists I have ever come across that 
  mandate, or
  even care, about such a thing. I have been on many lists in my time, 
  and my
  current list of mailing list subscriptions stands at 73. On every single
  other list, this isn't a problem, and things just work.

 Definitely not the only one which mandates this.

I was careful to specify that in my experience, it was the only one I have come
across to mandate this. I am sure that there are other lists with a similar
policy. My point was that it is uncommon, and hence something I actually have to
remember. In a way, it gets in the way of me sending email because it's trying
to enforce a technical change via social means, which seems doomed to failure.

On Mon, Apr 27, 2009 at 07:51:01AM -0500, Kumar Appaiah wrote:
 I don't mean to continue the argument, but I see that you are using
 Mutt. If that is the case, I am certain that it would not take you too
 much effort to use list-reply (`L', by default). I ask you to do this
 not because you don't follow list protocol, but you make it difficult
 for others as to follow it; for example, by default, when I chose to
 reply, this mail went to the list and was CC'ed to Holger, because of
 the strange way the headers came from your mail!

Yes, I know the L command, but thanks for pointing it out! My argument is that I
have to remember to use when I am replying to the Debian lists, which as you can
see, doesn't happen very often.

In my last email, I made a subtle reference to the following book:

  The book's premise is that a good program or web site should let users
  accomplish their intended tasks as easily and directly as possible. Krug 
points
  out that people are good at satisficing, or taking the first available 
solution
  to their problem, so design should take advantage of this.

  - http://en.wikipedia.org/wiki/Don't_Make_Me_Think

  If we find something that works, we stick to it. Once we find something that
  works—no matter how badly—we tend not to look for a better way. We’ll use a
  better way if we stumble across one, but we seldom look for one.

  - http://www.sensible.com/chapter.html

Anyway, this is my way of saying that a thousand previous mailing list responses
have taught me to send group replies. Right or wrong, it doesn't matter. The
Debian lists try to force me into thinking about the type of reply I should
send, and inevitably fails more often than not.

It doesn't fail because I'm stupid. I understand the theory behind it, and will
apologise when people politely remind me. Instead, it fails because I'm human,
lazy, and error prone. And it seems I'm not the only one.

Best,

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Bjørn Mork
Holger Levsen hol...@layer-acht.org writes:
 On Montag, 27. April 2009, Noah Slater wrote:
   * The Debian lists do not have a Reply-To header, 

 does someone know why?

I don't know, but there are plenty of reasons to choose from.  See e.g.
http://www.unicom.com/pw/reply-to-harmful.html

Those not wanting redundant CCs should also read
http://cr.yp.to/proto/replyto.html


Bjørn


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 02:06:01PM +0100, Mark Brown wrote:
 On Mon, Apr 27, 2009 at 03:03:10PM +0200, Holger Levsen wrote:
  On Montag, 27. April 2009, Noah Slater wrote:
 * The Debian lists do not have a Reply-To header,

  does someone know why?

   http://www.unicom.com/pw/reply-to-harmful.html

From that page:

  Reply-To munging does not benefit the user with a reasonable mailer. People
  want to munge Reply-To headers to make reply back to the list easy. But it
  already is easy. Reasonable mail programs have two separate reply commands:
  one that replies directly to the author of a message, and another that replies
  to the author plus all of the list recipients. Even the lowly Berkeley Mail
  command has had this for about a decade.

  Any reasonable, modern mailer provides this feature. I prefer the Elm mailer. 
It
  has separate r)eply and g)roup-reply commands. If I want to reply to the
  author of a message, I strike the r key. If I want to send a reply to the
  entire list, I hit g instead. Piece 'o cake.

If you include the Reply-To header, then responses go back to the list with no
duplicated carbon copies. This page is recommending that this isn't necessary
because all good mail clients have a group reply option. But Debian forbids the
group reply function because this ends up adding unnecessary carbon copies.

So it seems you cannot have your cake and eat it!

Either you avoid Reply-To because it is harmful and accept that you will get
carbon copies from the commonly implemented group reply function of modern mail
clients, or you include the harmful Reply-To header and avoid it.

What am I missing? This seems too obviously flawed an argument.

Best,

-- 
Noah Slater, http://tumbolia.org/nslater


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Clint Adams
On Mon, Apr 27, 2009 at 02:48:36PM +0200, Michal Čihař wrote:
 Definitely not the only one which mandates this.

Please list others so I can mock them.


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Matthias Julius
Noah Slater nsla...@tumbolia.org writes:

   * I don't know much about mailing list software, so I'm not going to be as
 bold as to suggest I know what the solution is. However, on all the other
 lists, I never get duplicate copies of email when people reply to me with 
 an
 unnecessary CC. Perhaps they are intelligently filtering out recipients 
 from
 the mailing list software?

Don't know about the Debian list server, but mailman for example can
be set to not send a list posting to someone who is already in To: or
Cc:.  But, I don't like that because I have my mail sorted by List-Id
and mails sent directly to me obviously don't have that header.

Also, for example cyrus can filter out duplicate mail.  But, since the
direct mail is usually faster than the one going through the list
server, this results in the same problem as above.

That's why I like the way Debian lists are setup and the CoC.


   * The Debian lists do not have a Reply-To header, meaning that by default my
 email client wants to send replies to individual posters. To get the 
 mailing
 list included in the reply means that I have to reply to all. It's a very
 easy mistake to make, not to remember to manually shuffle these addresses
 around each time I want to send a follow up. Don't make me think!

Doesn't mutt have a reply-to-list functionality?

Matthias


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Michal Čihař
Hi

Dne Mon, 27 Apr 2009 13:33:06 +
Clint Adams sch...@debian.org napsal(a):

 On Mon, Apr 27, 2009 at 02:48:36PM +0200, Michal Čihař wrote:
  Definitely not the only one which mandates this.
 
 Please list others so I can mock them.

For example Mutt lists I mentioned. I saw the same rule in Frugalware
and Ubuntu does not mandate this, but they tell you to use Reply To
List function.

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Josselin Mouette
Le lundi 27 avril 2009 à 14:44 +0200, Michael Tautschnig a écrit :
 If you're annoyed by cc:s (well, Holger, I know you are, you told me about 
 that
 more than once :-) ), configure your mailclient to set Mail-Followup-To and 
 hope
 for the next poster's mailclient to support that header. Which actually means
 that, to a certain degree, those annoyed by cc:s could themselves do something
 about it.

Mail-Followup-To is:
 A. Useless junk without clear semantics
 B. Violating standards
 C. Only supported by a handful of clients
 D. Obi-wan Kenobi says: “All of the above”

-- 
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: :' :
`. `'   “I recommend you to learn English in hope that you in
  `- future understand things”  -- Jörg Schilling



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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Emilio Pozuelo Monfort
Noah Slater wrote:
 Either you avoid Reply-To because it is harmful and accept that you will get
 carbon copies from the commonly implemented group reply function of modern 
 mail
 clients, or you include the harmful Reply-To header and avoid it.
 
 What am I missing? This seems too obviously flawed an argument.

Either you add it, which is harmful, or you don't, and people should use reply
to the list when replying to the list. Most (or many) MUAs have a trivial way to
do that, as you already know. So instead of 'replying to all', just 'reply to
the list'. Not too complicated, and you could start to do that with other lists 
too.

So not flawed IMHO.

Cheers,
Emilio



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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 04:19:08PM +0200, Emilio Pozuelo Monfort wrote:
 Noah Slater wrote:
  Either you avoid Reply-To because it is harmful and accept that you will 
  get
  carbon copies from the commonly implemented group reply function of modern 
  mail
  clients, or you include the harmful Reply-To header and avoid it.
 
  What am I missing? This seems too obviously flawed an argument.

 Either you add it, which is harmful, or you don't, and people should use reply
 to the list when replying to the list. Most (or many) MUAs have a trivial way 
 to
 do that, as you already know. So instead of 'replying to all', just 'reply to
 the list'. Not too complicated, and you could start to do that with other 
 lists too.

How many MUAs actually have a Reply To List feature? Gmail and most of the other
online Web mail clients do not have this feature. Microsoft Outlook doesn't, nor
does Thunderbird by default. So based on this alone, the Debian CoC is depending
on an uncommon feature for proper behaviour.

Even if this was a common feature of MUAs, it presents a significant usability
barrier. Most people struggle to use Reply and Reply To All properly, without
the additional cognitive burden of having to remember when they are specifically
replying to a mailing list.

You're arguing that a Reply-To header is harmful (not that I am convinced) and
so people should learn to use some additional, uncommonly found, feature of
their MUAs to work around the technological problem. I don't buy this argument
at all. Technology should adapt to human behaviour, and not the other way
around. There is something fundamentally wrong when we try to solve a technical
problem with a Code of Conduct.

Without a Reply-To header, we should expect people to Reply To Group. It doesn't
matter if we have a Code of Conduct, people will always make mistakes. The only
sensible thing to do in this situation would be to recommend that people who
care properly configure their Mail-Followup-To and Mail-Reply-To headers.

If Reply To Group is so harmful that we want to avoid it completely, then I
think we should consider adding a Reply-To header to the mailing list emails -
like many other mailing lists do for exactly this reason.

P.S. I had to manually edit the To and CC headers of this email before sending
out because I had forgot to press the L key in mutt, one of the few clients that
actually has such a feature.

Best,

-- 
Noah Slater, http://tumbolia.org/nslater


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Bjørn Mork
Josselin Mouette j...@debian.org writes:

 Mail-Followup-To is:
  A. Useless junk without clear semantics
  B. Violating standards

Which standards would that be?


Bjørn


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Brett Parker
On 27 Apr 15:41, Noah Slater wrote:
 On Mon, Apr 27, 2009 at 04:19:08PM +0200, Emilio Pozuelo Monfort wrote:
  Noah Slater wrote:
   Either you avoid Reply-To because it is harmful and accept that you 
   will get
   carbon copies from the commonly implemented group reply function of 
   modern mail
   clients, or you include the harmful Reply-To header and avoid it.
  
   What am I missing? This seems too obviously flawed an argument.
 
  Either you add it, which is harmful, or you don't, and people should use 
  reply
  to the list when replying to the list. Most (or many) MUAs have a trivial 
  way to
  do that, as you already know. So instead of 'replying to all', just 'reply 
  to
  the list'. Not too complicated, and you could start to do that with other 
  lists too.
 
 How many MUAs actually have a Reply To List feature? Gmail and most of the 
 other
 online Web mail clients do not have this feature. Microsoft Outlook doesn't, 
 nor
 does Thunderbird by default. So based on this alone, the Debian CoC is 
 depending
 on an uncommon feature for proper behaviour.
 
 Even if this was a common feature of MUAs, it presents a significant usability
 barrier. Most people struggle to use Reply and Reply To All properly, without
 the additional cognitive burden of having to remember when they are 
 specifically
 replying to a mailing list.
 
 You're arguing that a Reply-To header is harmful (not that I am convinced) 
 and

Think of the occasions when you actually do want to do an offlist reply - it's
not that uncommon - having Reply-To set to default to the list causes a lot of
people to get it wrong because they're used to sensible mailing lists that
get it right - this happens quite often on one of the mailing lists I'm
subscribed to.

 so people should learn to use some additional, uncommonly found, feature of
 their MUAs to work around the technological problem. I don't buy this argument
 at all. Technology should adapt to human behaviour, and not the other way
 around. There is something fundamentally wrong when we try to solve a 
 technical
 problem with a Code of Conduct.

It's not a technical problem, it's a social problem. Technical solutions to
social problems are always wrong.

 Without a Reply-To header, we should expect people to Reply To Group. It 
 doesn't
 matter if we have a Code of Conduct, people will always make mistakes. The 
 only
 sensible thing to do in this situation would be to recommend that people who
 care properly configure their Mail-Followup-To and Mail-Reply-To headers.

I wouldn't expect that. I'd expect that if they usually reply to the list they
would configure their MUA to reply to the list.

 If Reply To Group is so harmful that we want to avoid it completely, then I
 think we should consider adding a Reply-To header to the mailing list emails -
 like many other mailing lists do for exactly this reason.

Many many more don't add the Reply-To header as it is harmful.

 P.S. I had to manually edit the To and CC headers of this email before sending
 out because I had forgot to press the L key in mutt, one of the few clients 
 that
 actually has such a feature.

So, user error, not software error...

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Adeodato Simó
+ Noah Slater (Mon, 27 Apr 2009 14:10:17 +0100):

 Yes, I know the L command, but thanks for pointing it out! My argument
 is that I have to remember to use when I am replying to the Debian
 lists

I fully agree with this. I think having to remember which key one must
use in each context for reply is lame. This is why I do in my ~/.muttrc:

  folder-hook .   bind index r reply
  folder-hook .   bind pager r reply
  folder-hook .   bind index L list-reply
  folder-hook .   bind pager L list-reply

  folder-hook =l/debian bind index r list-reply
  folder-hook =l/debian bind pager r list-reply
  folder-hook =l/debian bind index L reply
  folder-hook =l/debian bind pager L reply

Where l/debian is the folder which contains Debian lists, and it allows
to always use 'r' to reply to mail.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 04:09:19PM +0100, Brett Parker wrote:
 On 27 Apr 15:41, Noah Slater wrote:
  You're arguing that a Reply-To header is harmful (not that I am 
  convinced) and

 Think of the occasions when you actually do want to do an offlist reply - it's
 not that uncommon - having Reply-To set to default to the list causes a lot of
 people to get it wrong because they're used to sensible mailing lists that
 get it right - this happens quite often on one of the mailing lists I'm
 subscribed to.

Considering that we're discussing on a mailing list, it's reasonable to assume
that the common case is replying to the list. Why optimise for, what is surely
by definition, the uncommon case?

You're asserting that most people are used to sensible lists that don't set
the Reply-To header. Unfortunately, without a survey to back up that claim I
cannot believe it - based upon my own, extensive, experience. I realise that I
am making a similar assertion.

  so people should learn to use some additional, uncommonly found, feature of
  their MUAs to work around the technological problem. I don't buy this 
  argument
  at all. Technology should adapt to human behaviour, and not the other way
  around. There is something fundamentally wrong when we try to solve a 
  technical
  problem with a Code of Conduct.

 It's not a technical problem, it's a social problem. Technical solutions to
 social problems are always wrong.

How is it a social problem? That clearly doesn't make any sense.

There is only one problem here. Debian doesn't want mailing list replies to
include the original senders. That isn't a social problem, that's a technical
problem. When people are replying to mailing list traffic, they hit the button
they've learnt to hit. There's nothing more complex going on. When a Reply-To
header is added by the mailing list software, a larger proportion of people's
default software interaction works as desired.

  Without a Reply-To header, we should expect people to Reply To Group. It 
  doesn't
  matter if we have a Code of Conduct, people will always make mistakes. The 
  only
  sensible thing to do in this situation would be to recommend that people who
  care properly configure their Mail-Followup-To and Mail-Reply-To headers.

 I wouldn't expect that. I'd expect that if they usually reply to the list they
 would configure their MUA to reply to the list.

I'm not sure what you mean by this. Can you clarify?

  If Reply To Group is so harmful that we want to avoid it completely, then I
  think we should consider adding a Reply-To header to the mailing list 
  emails -
  like many other mailing lists do for exactly this reason.

 Many many more don't add the Reply-To header as it is harmful.

Without evidence to back this up, we're both just making assertions.

I just created a Google Group, with what must be the largest provider of hosted
mailing lists currently in existence. The default setting appears to be the
inclusion of a forced Reply-To header. Given Google's popularity, it seems
reasonable to conclude that adding a Reply-To is more common.

Additionally, I've not heard a convincing argument why Reply-To is harmful.

It would solve the spurious CC replies, but at what specific cost?

  P.S. I had to manually edit the To and CC headers of this email before 
  sending
  out because I had forgot to press the L key in mutt, one of the few clients 
  that
  actually has such a feature.

 So, user error, not software error...

This illustrates my point perfectly!

It's not user error, because I'm just doing what I've learnt to do. When
software use becomes habitual, usability is increased. This is how usability is
defined, instead of some abstract sense. Software that behaves according to a
user's mental model is easy to use. Forcing people to adjust their behaviour is
a poor substitute for a technical solution.

Software should adapt to human behaviour, not the other way around.

Best,

-- 
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 07:48:50PM +0200, Adeodato Simó wrote:
 I fully agree with this. I think having to remember which key one must
 use in each context for reply is lame. This is why I do in my ~/.muttrc:
[...]
 Where l/debian is the folder which contains Debian lists, and it allows
 to always use 'r' to reply to mail.

Hmm, interesting!

Unfortunately, I don't use folders so I don't think this will work for me.

Thanks,

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Brian May
On Mon, Apr 27, 2009 at 04:16:08PM +0200, Josselin Mouette wrote:
  C. Only supported by a handful of clients

A number of clients won't automatically generate the header, but may
still support it for group replies. I think this might include Evolution
and Thunderbid (although it was a while since I tested this so I might
be wrong) when doing a group reply.

IIRC Thunderbird use to have a reply to list command, but I can't find
it anymore :-(.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Noah Slater nsla...@tumbolia.org writes:

 Yes, I know the L command, but thanks for pointing it out! My argument
 is that I have to remember to use when I am replying to the Debian
 lists, which as you can see, doesn't happen very often.

No, the point of a ‘reply to list’ command is you *don't* have to
remember when to use it. Just use it every time you reply to any list,
and it will DTRT because it uses the standard fields which are in just
about every mailing list anywhere. The times when it doesn't will be the
rare ones.

-- 
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_o__) said ‘compact cars’.” —Steven Wright |
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Holger Levsen hol...@layer-acht.org writes:

 Dear lazylist,
 
 On Montag, 27. April 2009, Noah Slater wrote:
* The Debian lists do not have a Reply-To header, 
 
 does someone know why?

In brief: because that field is for the *sender* to set, if they want;
and the mailing list software has no business touching it.
URL:http://woozle.org/~neale/papers/reply-to-still-harmful

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  `\  then gets right back on you, I think you should buck him off |
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Noah Slater
On Tue, Apr 28, 2009 at 11:53:12AM +1000, Ben Finney wrote:
 No, the point of a ‘reply to list’ command is you *don't* have to
 remember when to use it. Just use it every time you reply to any list,
 and it will DTRT because it uses the standard fields which are in just
 about every mailing list anywhere. The times when it doesn't will be the
 rare ones.

I appreciate the sentiment, but it's not going to happen.

I am not saying anything like I will not obey the Code of Conduct because it is
stupid but rather something like I will try my best, like I have been doing,
but I know I will continue to fail.

If my MUA was able to spot that I was replying to a list and do this
automatically for me, that would be great. But what about every single other MUA
out there? That's 66 MUAs according to Frank Lin PIAT.

To quote Mark Pilgrim on a different topic entirely:

  I like how he focuses on the publisher’s end of the problem — “gee, all we
  have to do is define this permissions table, that sounds easy.” What he fails
  to mention is that every font-consuming application on every platform on every
  computer on Earth will need to be “upgraded” to “respect” this permissions
  table. Because otherwise they’re not really permissions, are they? They’re
  just useless bits taking valuable chunks out of my metered bandwidth plan.
  Like the bozo bit without the bozo.

- http://diveintomark.org/archives/2009/04/21/fuck-the-foundries

As far as I see it:

  * Debian has dropped the Reply-To header because it is harmful in some way.

  * Debian has mandated that all replies must behave as if Reply-To existed.

  * This breaks the vast majority of clients when replying to list emails.

So yeah, I think this is a great solution. All we need to do now is make sure
that every computer that participates on the Debian mailing lists is upgraded
to respect this policy.

Best,

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Noah Slater nsla...@tumbolia.org writes:

 You're arguing that a Reply-To header is harmful (not that I am
 convinced)

That field is very useful. What's harmful is mailing-list software
munging that field, which is for the author to set and for nothing else
to fiddle with.

-- 
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  `\ saying that anal sex is nice because it works on all genders” |
_o__)—http://bash.org/ |
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Russ Allbery
Noah Slater nsla...@tumbolia.org writes:

 As far as I see it:

   * Debian has dropped the Reply-To header because it is harmful in
 some way.

   * Debian has mandated that all replies must behave as if Reply-To existed.

If this were the case, this would be an easy solution.  However, it's
not.  Debian has mandated that all *public* replies must behave as if
Reply-To existed, but all *private* replies behave as if it did not, and
repliers must distinguish between the two.

Simplifications that drop that distinction will always miss the point.

The primary problem with setting Reply-To is that it makes private
replies extremely difficult (in clients that honor the RFC-defined
meaning of the header field, at least) and significantly increases the
chances that private replies will accidentally become public.  I don't
think that's the right social direction in which to go.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 07:11:26PM -0700, Russ Allbery wrote:
 The primary problem with setting Reply-To is that it makes private
 replies extremely difficult (in clients that honor the RFC-defined
 meaning of the header field, at least) and significantly increases the
 chances that private replies will accidentally become public.  I don't
 think that's the right social direction in which to go.

If this is such a concern, I would like to see the Code of Conduct updates to
recommend that people concerned with follow up emails set the appropriate
headers in their own clients. This was detailed earlier in this thread.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Josselin Mouette j...@debian.org writes:

 Le lundi 27 avril 2009 à 14:44 +0200, Michael Tautschnig a écrit :
  If you're annoyed by cc:s (well, Holger, I know you are, you told me
  about that more than once :-) ), configure your mailclient to set
  Mail-Followup-To
 
 Mail-Followup-To is:
  A. Useless junk without clear semantics
  B. Violating standards
  C. Only supported by a handful of clients
  D. Obi-wan Kenobi says: “All of the above”

I tried hard, for many years, to love the Mail-Followup-To field, but I
must agree that it doesn't serve the purpose well enough to recommend.
(Briefly: it breaks when a discussion crosses between different mailing
lists, and other common use cases.)

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Bjørn Mork bj...@mork.no writes:

 I don't know, but there are plenty of reasons to choose from.  See e.g.
 http://www.unicom.com/pw/reply-to-harmful.html

A stronger, and simpler, case is made by
URL:http://woozle.org/~neale/papers/reply-to-still-harmful/ which
notes that the newer IETF standards make it much clearer that the
Reply-To field is specifically for the message sender to create.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Jean-Christophe Dubacq
Ben Finney a écrit :
 Noah Slater nsla...@tumbolia.org writes:
 
 Yes, I know the L command, but thanks for pointing it out! My argument
 is that I have to remember to use when I am replying to the Debian
 lists, which as you can see, doesn't happen very often.
 
 No, the point of a ‘reply to list’ command is you *don't* have to
 remember when to use it. Just use it every time you reply to any list,
 and it will DTRT because it uses the standard fields which are in just
 about every mailing list anywhere. The times when it doesn't will be the
 rare ones.

Why do these functions not do a normal Reply when not applied to a
mail contained within a list? What do they do then? If they also do the
right thing for a non-list mail, why are not they bound by default to
be the main Reply button? That is a real question, btw, no irony implied.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Steve Langasek
On Mon, Apr 27, 2009 at 04:16:08PM +0200, Josselin Mouette wrote:
 Le lundi 27 avril 2009 à 14:44 +0200, Michael Tautschnig a écrit :
  If you're annoyed by cc:s (well, Holger, I know you are, you told me about 
  that
  more than once :-) ), configure your mailclient to set Mail-Followup-To and 
  hope
  for the next poster's mailclient to support that header. Which actually 
  means
  that, to a certain degree, those annoyed by cc:s could themselves do 
  something
  about it.

 Mail-Followup-To is:
  A. Useless junk without clear semantics
  B. Violating standards
  C. Only supported by a handful of clients
  D. Obi-wan Kenobi says: “All of the above”

http://www.ietf.org/proceedings/98dec/I-D/draft-ietf-drums-mail-followup-to-00.txt

Perfectly well defined.

People who object to Mail-Followup-To even though it precisely addresses
this problem and would be perfectly suitable as a basis for standardization
are:

  a) wankers
  b) obstructionists
  c) on Dick Cheney's payroll
  d) profit

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Debian Developer   to set it on, and I can move the world.
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread Noah Slater
On Mon, Apr 27, 2009 at 07:35:48PM -0700, Steve Langasek wrote:
 http://www.ietf.org/proceedings/98dec/I-D/draft-ietf-drums-mail-followup-to-00.txt

 Perfectly well defined.

An interesting riposte for those arguing the opposite IETF angle.

If adherence to standards is so important, surely it's a net win if we respect
the intended semantics of Reply-To while simultaneously embracing the
Mail-Followup-To header.

I don't see how you could argue one, without the other. :)

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Brian May b...@snoopy.debian.net writes:

 IIRC Thunderbird use to have a reply to list command, but I can't find
 it anymore :-(.

The bug has been open since 2000, and has recently seen activity again
URL:https://bugzilla.mozilla.org/show_bug.cgi?id=45715.

Meanwhile Debian's Thunderbird is apparently patched already to allow
the feature to be implemented by an extension:
URL:http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=381273
URL:http://alumnit.ca/wiki/index.php?page=ReplyToListThunderbirdExtension

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Noah Slater nsla...@tumbolia.org writes:

 I am not saying anything like I will not obey the Code of Conduct
 because it is stupid but rather something like I will try my best,
 like I have been doing, but I know I will continue to fail.

Well, “like you have been doing” means *not* using it, even in this
thread, so I find the above rather difficult to believe — especially
because “I forgot” is even less plausible in the context of this
thread where you've been explicitly reminded of it several times.

I can only interpret this, then, as “no, I'll continue not respecting
the CoC”.

(good signmonster, have a cookie)

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Noah Slater nsla...@tumbolia.org writes:

 If this is such a concern, I would like to see the Code of Conduct
 updates to recommend that people concerned with follow up emails set
 the appropriate headers in their own clients. This was detailed
 earlier in this thread.

The appropriate fields *are* set: the mailing list sets the RFC 2369
fields for replies to the list, and the author sets the From and
(optionally) the Reply-To fields for replies to the sender.

Is this so hard, people? We have large brains evolved in part precisely
for the purpose of figuring out the protocols of communication and
applying them moment to moment. If you don't want to decide in a given
instance whether you want to respond publicly or privately, you're
betraying your biological legacy.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Russ Allbery
Ben Finney ben+deb...@benfinney.id.au writes:

 Is this so hard, people? We have large brains evolved in part
 precisely for the purpose of figuring out the protocols of
 communication and applying them moment to moment. If you don't want to
 decide in a given instance whether you want to respond publicly or
 privately, you're betraying your biological legacy.

We're too busy grooming bugs out of each other's packages.  :)

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Ben Finney
Noah Slater nsla...@tumbolia.org writes:

 On Mon, Apr 27, 2009 at 07:35:48PM -0700, Steve Langasek wrote:
  http://www.ietf.org/proceedings/98dec/I-D/draft-ietf-drums-mail-followup-to-00.txt
 
  Perfectly well defined.
 
 An interesting riposte for those arguing the opposite IETF angle.

Interesting in that that draft expired in 1998, and has never been
recommended by the IETF. Those interested in seeing why not are welcome
to trawl the discussion at the time; it's surely not of interest to
raise them again here.

 I don't see how you could argue one, without the other. :)

RFC2822 (which define the semantics of ‘From’ and ‘Reply-To’) and
RFC2369 (which defines the semantics of ‘List-Post’) are
IETF-recommended standards; the other never achieved that.

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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Brian May
On Tue, Apr 28, 2009 at 12:10:14PM +1000, Ben Finney wrote:
 I tried hard, for many years, to love the Mail-Followup-To field, but I
 must agree that it doesn't serve the purpose well enough to recommend.
 (Briefly: it breaks when a discussion crosses between different mailing
 lists, and other common use cases.)

I don't think that is a problem with the field, but the MUA programs.
Mutt, for example, AFAIK will list all mailing lists in the
autogenerated Mail-Folloup-To, without allowing the user to change this
(unless the user overrides the entire field) or pick only one mailing
list.
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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Noah Slater
On Tue, Apr 28, 2009 at 12:54:56PM +1000, Ben Finney wrote:
 Well, “like you have been doing” means *not* using it, even in this
 thread, so I find the above rather difficult to believe — especially
 because “I forgot” is even less plausible in the context of this
 thread where you've been explicitly reminded of it several times.

 I can only interpret this, then, as “no, I'll continue not respecting
 the CoC”.

Listen, if you have a problem my specific conduct, take it off list.

I genuinely find it hard to remember to MAKE AN EXCEPTION to my regular software
interaction just because I am sending an email to a Debian list. That I continue
to make this mistake in a thread discussing the very same problem should be an
example of how problematic the whole thing is for me, and others like me.

-- 
Noah Slater, http://tumbolia.org/nslater


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Noah Slater
On Tue, Apr 28, 2009 at 12:59:53PM +1000, Ben Finney wrote:
 The appropriate fields *are* set: the mailing list sets the RFC 2369
 fields for replies to the list, and the author sets the From and
 (optionally) the Reply-To fields for replies to the sender.

The appropriate fields are set, I never said they were not.

Unfortunately, the problem is bigger than this:

  * It requires a MUA that understands these fields.

  * It requires a user to change their software interaction habits.

Both of these requirements have proven, empirically, very difficult.

 Is this so hard, people? We have large brains evolved in part precisely
 for the purpose of figuring out the protocols of communication and
 applying them moment to moment. If you don't want to decide in a given
 instance whether you want to respond publicly or privately, you're
 betraying your biological legacy.

Yes, it's very hard. This much should be obvious from the frequency with which
it happens on the Debian mailing lists. As humans, we're prone to mistakes,
laziness, and behaviour through repetition.

I will say it again, because I don't think the message is getting through.
Software should adapt to human behaviour, not the other way around. Arguing that
people should adjust the way they use their software because it makes more
sense that way is a poor excuse for bad engineering. This is why we write
software, after all. To make things easier for humans, not machines.

Best,

-- 
Noah Slater, http://tumbolia.org/nslater


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff?

2009-04-27 Thread Mike Hommey
On Tue, Apr 28, 2009 at 11:53:12AM +1000, Ben Finney wrote:
 Noah Slater nsla...@tumbolia.org writes:
 
  Yes, I know the L command, but thanks for pointing it out! My argument
  is that I have to remember to use when I am replying to the Debian
  lists, which as you can see, doesn't happen very often.
 
 No, the point of a ‘reply to list’ command is you *don't* have to
 remember when to use it. Just use it every time you reply to any list,
 and it will DTRT because it uses the standard fields which are in just
 about every mailing list anywhere. The times when it doesn't will be the
 rare ones.

There are notorious counter examples, such as the git mailing list, that
*do* require people to Cc the people they reply to, while the mailing
list software doesn't add Reply-To.

Mike


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Re: ignoring the CoC in regards to cc:s (Re: Can we ship sources of a PDF file in the Debian diff? (was: Re: phyml_20081203-1_powerpc.changes REJECTED)

2009-04-27 Thread William Pitcock
On Mon, 2009-04-27 at 14:05 +0200, Holger Levsen wrote:
 Hi,
 
 On Montag, 27. April 2009, Philipp Kern wrote:
  Interestingly you did it again, ignoring the list Code of Conduct.
 
 As it sadly happens many times every day. And as long as there are no means 
 to 
 enforce it (either pure social or aided by technology), it will continue to 
 happen.
 

Reply-To: debian-devel@lists.debian.org ?

William



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