Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-23 Thread [EMAIL PROTECTED]
Count me in!

Mike

- Original Message -
From: R. Scott Perry [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, December 16, 2002 7:49 PM
Subject: [Declude.JunkMail] An optional web interface for Declude JunkMail?


 A lot of our customers seem to want a web interface to Declude JunkMail,
 mostly so that customers can turn their spam settings on or off.

 We haven't come up with something in the past, because it is very
 complicated without a hook into web messaging, and it doesn't look like
 Ipswitch is planning to add an interface to web messaging any time soon.

 However, we are at the point where we are considering a web interface.  If
 we do it, it would probably need to be done as an addon to Declude
 JunkMail, mainly because the development and support costs would be fairly
 high.  It would also have some drawbacks, being separate from web
 messaging.  For example, it would require installing a separate service,
 using a different port than 80 or 8383 for web access (which may cause
 firewall problems), and having users enter their username/password a
second
 time (if they are already using web messaging).

 Is this something that is important enough that it would be worthwhile?
   -Scott

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-19 Thread Avolve Support
Guess it depends on the cost ?

-- Original Message --
From: R. Scott Perry [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date:  Mon, 16 Dec 2002 19:49:40 -0500

A lot of our customers seem to want a web interface to Declude JunkMail, 
mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.  If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service, 
using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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RE: Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-19 Thread Keith Johnson
Sandy, 
   I am very interested in your beta code (understanding it's beta).  Thank 
you for your knowledge and contribution.
 
Keith
[EMAIL PROTECTED]

-Original Message- 
From: Sanford Whiteman [mailto:[EMAIL PROTECTED]] 
Sent: Wed 12/18/2002 9:00 PM 
To: Tom 
Cc: 
Subject: Re[2]: [Declude.JunkMail] An optional web interface for Declude 
JunkMail?



 Nobody  seems  to have acknowledged my message about REDIRECTing to
 PLAN.IMA for per-user actions, but I am using the method with great
 success  to  provide  user  self-management from *within* IMail Web
 Messaging. If I, no JavaScript guru, can do it, surely others could
 go  this  or  similar  routes  and  leave  you  free for developing
 Junkmail Ultra. :)

 I'm curious about this, would you send me a sample?

I  have,  in defiance of the usual prohibitions, sent a screen shot of
what  I  have  running *within IMail*, since everyone but Tom seems to
think  this  is  a non-issue. I will send my beta code to anyone who's
interested.

-Sandy 


winmail.dat

RE: Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-19 Thread WebSavannah
I would like to give it a look as well. We have been working on an
interface for quite some time. I would be happy to review your code then
see where we can plug in some of what we have built. 

Thanks for the offer. And just for the disclaimer...

I understand that the code is BETA and not guaranteed to do anything. :)


rusty
[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Sanford
Whiteman
Sent: Wednesday, December 18, 2002 9:00 PM
To: Tom
Subject: Re[2]: [Declude.JunkMail] An optional web interface for Declude
JunkMail?

 Nobody  seems  to have acknowledged my message about REDIRECTing to
 PLAN.IMA for per-user actions, but I am using the method with great
 success  to  provide  user  self-management from *within* IMail Web
 Messaging. If I, no JavaScript guru, can do it, surely others could
 go  this  or  similar  routes  and  leave  you  free for developing
 Junkmail Ultra. :)

 I'm curious about this, would you send me a sample?

I  have,  in defiance of the usual prohibitions, sent a screen shot of
what  I  have  running *within IMail*, since everyone but Tom seems to
think  this  is  a non-issue. I will send my beta code to anyone who's
interested.

-Sandy

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Re: Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread Bonno Bloksma
Hi,

  Many  people, including me, have asked IpSwitch to do something like
  this.  Also  because  declude  does  NOT  get  called when e-mail in
  entered  using  the  web interface.

 I  have  Declude  scanning all mail using an undocumented technique. I
 will post it, if you promise not to ask Scott directly (seriously).

Please pretty please. I have had one virus infetion on our PCs allready
because one test was distributed by e-mail to all teachers containing a
virus. It took me a while it was not caught by Declude because the e-mail
was entered via the web interface and not via a normail mailclient. :-(
I am very glad I have insisted in installing a virusscanner on all clients
eventhough the mailserver and most other servers are allready protected.
Nothing should have come through but..

  IpSwitch  will simply not include this because it would cost them in
  their virus version sales. :-(

 I  believe  it was actually a simple oversight on their part in IMAIL1
 that  hurts  them  as well, and I have faith that they will fix it the
 next time they work on that module. :)

Let's hope so. Simply having Declude scann all mail for virusses, and pretty
soon probably for spam as well, is simplicity itself and is pretty much an
install and forget issue. Only once in a while do I check the logs
and. see that Declude is still doing it's work. :-)

Groetjes,

Bonno Bloksma
 Back up my hard drive? How do I put it in reverse?

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread Don Schreiner
Scott,

In response to additional info and questions please see below. When
could we anticipate an ETA?

Snippet Is this something that others would find useful?  It
definitely would be 
easier for us to implement.

***Regarding end user spam control via e-mail subscribe method. This
would be a nice option, but I would prefer Web interface for our
customers and ability to modify that page with instructions, graphics,
support info, etc. I know a lot of pros, cons, opinions here from
others, but I am customer driven. How about the option of both methods?

Snippet First, if we do this, it would initially be for the per-user
settings, with 
two options:  either a Basic configuration that would let people
choose 
between several options (such as No spam control, Conservative spam 
control, Aggressive spam control), or an Advanced configuration
that 
would let people fine-tune their settings (such as using specific spam 
tests, and whitelisting/blacklisting).  Later, we would probably add a
way 
to access held E-mail, and possibly per-domain and global settings.

***This would be great for us and our customers!

Snippet What we would most likely not do is use a database..., use
IIS, or any special technologies (such as dot NET, ASP, CF, etc.)...

***This also would be good for us even though we are a CF/SQL shop. We
run IIS anyway on our mail servers to redirect older mail clients.

-Don S.

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread Tony Gray - Network Administrator
That's already there -- the configuration files are plain text files, and
can be accessed with ASP, PHP, proprietary interface, etc.  :)

I'm not sure if the advantages of an API (not having to deal with the text
files directly) would outweigh the disadvantages (less flexibility).
-Scott

Maybe a simple answer to this problem would be a seperate exe
(decutil.exe(?)) that you could call via the command line (or
perl/php/etc/etc) to edit the config files.  Something that worked along the
lines of:
decutil.exe [mail_account][action][data], or for example
decutil.exe [EMAIL PROTECTED] whitelist [EMAIL PROTECTED]

This would:
- Allow the ambitious coders to still just manipulate the text files
directly.
- not fatten/clutter/affect the declude.exe file
- give a common interface that would not change as often - so that changes
to file structure of the text config files would not require major rewriting
of the web/email/whatever end user app. If major changes happened to
declude.exe, a new version of decutil.exe follows with it.
- allow admins to use any facility they wanted - IIS/PHP/Program
Alias/Perl/Whatever they want.

If we had at least that, I think there are several of us who could quickly
put the rest together.  It takes the most time consuming part of the
coding - manipulating text files, file locking issues, etc. out of the
equation of putting something together.

My $0.03 :-),
- Tony Gray
Intouch Comm.



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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread Bonno Bloksma
Hi,

 That's already there -- the configuration files are plain text files, and
 can be accessed with ASP, PHP, proprietary interface, etc.  :)
 
 I'm not sure if the advantages of an API (not having to deal with the
text
 files directly) would outweigh the disadvantages (less flexibility).
 -Scott

 Maybe a simple answer to this problem would be a seperate exe
 (decutil.exe(?)) that you could call via the command line (or
 perl/php/etc/etc) to edit the config files.  Something that worked along
the
 lines of:
 decutil.exe [mail_account][action][data], or for example
 decutil.exe [EMAIL PROTECTED] whitelist [EMAIL PROTECTED]

Although *we* would probably not get the added option for manipulating the
spam control, this would let us integrated it in our system quite easily. We
are a school (post highschool and bachelors university) and have all our
student info in a MS SQL database. However we decided to use the IMail
database for all the e-mail box info so we use the commandline tool to
create / change / delete new e-mail boxes. A similar tool would let us
manipulate the spam controll.

However, as a school I would simply enforce the spam control and too bad
some legitimate mail gets caught. I will have a look at those mails once or
twice a week and forward them if they seem legit. For THAT I would like a
simple to use tool, either a small web interface or a gui tool to quickly
look at those mails and hit a forward or a delete key.


Groetjes,

Bonno Bloksma
 Back up my hard drive? How do I put it in reverse?

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread Tony Gray - Network Administrator
However, as a school I would simply enforce the spam control and too bad
some legitimate mail gets caught. I will have a look at those mails once or
twice a week and forward them if they seem legit. For THAT I would like a
simple to use tool, either a small web interface or a gui tool to quickly
look at those mails and hit a forward or a delete key.

THAT tool already exists:
http://www.slsoft.com/spamreview.htm

- Tony

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Re[4]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread Sanford Whiteman
 I have Declude scanning all mail using an undocumented technique. I
 will post it, if you promise not to ask Scott directly (seriously).

 Please pretty please.

The  reason Declude cannot scan mail sent from IWEBMSG is that IWEBMSG
uses  IMAIL1  to encode messages, and IMAIL1 is hard-coded to transfer
control  to  SMTP32.EXE, rather than reading the SendName key from the
Registry.

So, if IMAIL1 is going to use whatever's called SMTP32.EXE, you need
a workaround:

- First, make a backup of the Ipswitch SMTP32.EXE in a safe place.

- Then, rename Ipswitch's SMTP32.EXE to IPSMTP32.EXE.

- Next, make a copy of DECLUDE.EXE and call it SMTP32.EXE.

- Finally, in your .CFG, add the undocumented DAISYCHAIN directive:

DAISYCHAIN IPSMTP32.EXE

(DAISYCHAIN  tells  Declude  to  transfer control to a delivery engine
with a non-default name.)

That's  it. It has the added strong benefit of letting IWEBMSG benefit
from Declude Queue.

NOTE:  I'm  serious  about  not  expecting  Scott's  feedback on this;
DAISYCHAIN  has been closely guarded, since it makes Declude look like
much  more  of  a kludge than we all know it to be, and I don't expect
him  to  stand  up  for  it  beyond  his  very gracious parsing of the
keyword.  In  the  future, I'm sure Ipswitch will fix IMAIL1, and this
will all go away.

-Sandy

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread David Stavert
The program alias could be used effectively if it were a web generated email
message. It could be hosted on another machine/os/programming language etc
if it were all handled as a program alias.
Create a couple of examples and Administrators could modify to their hearts
content.


David

 Could we take a lower tech route and use the program alias capabilities?
 Make changing your spam settings similar to
 subscribing/unsubscribing from a

 That's what we were originally thinking of a few years back, but the
 problem is that end users are well... end users.

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread David Stavert
Not really. It could use Declude Confirm. Fill out a page add your email
address. The web page mails a confirmation (make sure this is what you want)
and mail it back to start the process. No login required.

David

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
 Sent: Wednesday, December 18, 2002 8:13 AM
 To: [EMAIL PROTECTED]
 Subject: Re: [Declude.JunkMail] An optional web interface for Declude
 JunkMail?



 How are subscribers going to log into a web interface? Won't they need a
 password of some type to verify they are who they say they are? Will they
 need another password or will they be able to use their IMail
 password and
 Declude would tap into the IMail database to verify the password?

 They would need to log in, but with the same username/password as they
 already use with IMail.
 -Scott

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Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-18 Thread Sanford Whiteman
 Nobody  seems  to have acknowledged my message about REDIRECTing to
 PLAN.IMA for per-user actions, but I am using the method with great
 success  to  provide  user  self-management from *within* IMail Web
 Messaging. If I, no JavaScript guru, can do it, surely others could
 go  this  or  similar  routes  and  leave  you  free for developing
 Junkmail Ultra. :)

 I'm curious about this, would you send me a sample?

I  have,  in defiance of the usual prohibitions, sent a screen shot of
what  I  have  running *within IMail*, since everyone but Tom seems to
think  this  is  a non-issue. I will send my beta code to anyone who's
interested.

-Sandy


spamanager.zip
Description: Zip compressed data


Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Sanford Whiteman
Decjunkmail,

I have a few comments on your post.

 The  lack  of  a web-based GUI is probably the one main feature that
 keeps some of your competitors in business.

I disagree strongly. I can't say what Scott's competitive research has
shown,  but  the  fact  that  Declude  is  a  third-party  add-on to a
horizontally  integrated  mail  suite must be a much stronger factor
than  its  lack  of  GUI.  Without built-in MTA capabilities, it is of
course   relegated   to  downstream  filtering  and  must  suffer  the
consequences of IMail's evolving, but still far from enterprise-class,
SMTPD/SMTP architecture.

Being  an  MTA  is just one of IMail's features, so we don't judge the
product  a  failure  for not being a powerhouse in that area; in fact,
it's  our firm's most frequent recommendation by far, driven by price,
features...and Declude. But you have to call a spade a spade. MS SMTP,
and Exchange 2K, are faster MTAs than IMail. PostFix, Sendmail, QMail:
no  contest.  The  MTA  components  of  the  Norton  Gateways are more
efficient,  again  unsurprisingly.  Declude  is  absolutely  the  most
feature-rich  product  in  its  class, and IMail the best of the Win32
suites,  but without access during SMTP envelope transmission, Scott's
heroic trick-turning and encyclopedic knowledge of MIME, SMTP, and DNS
still  can't  get the product out of the catchup mode it inherits from
its  parent  platform. If there's one thing that's the deal-killer you
describe, sadly, that's it.

I  think  a built-in GUI would be cool for many of us and advantageous
for  Scott.  However,  I  think  that, as a Declude product, it should
exist only within IWEBMSG, which of course requires the (re)opening of
the IMail API after a false start this past year. If it exists outside
IWEBMSG, I believe it's a concession of defeat for the product to come
from  Computerized  Horizons,  and  a wasted effort if IWEBMSG becomes
programmable  relatively  soon.  On  the  other  hand,  the  case  for
*someone*  stepping  up  to  write  such  a helper application is very
compelling.

 For  example,  we offer our clients today a choice of no blocking,
 conservative/safe  blocking,  and  aggressive  blocking  and use
 differnet configurations for each...If we had a GUI that allowed our
 users  to  select  between  these  three  levels any time they want,
 determine  what to do with failed email (delete, mark it, move it to
 a  spam review folder), that alone would do 60% or more what we need
 to  make our admin lives easier and empower our users to control the
 system with as little or as much filtering as we let them.

This  is  already doable within IWEBMSG if you follow my lead from the
other week; we're doing this at a couple of clients already.

 If  the GUI let's users or domain admins configure individual tests,
 it  should  present the tests through a translation menu. In other
 words,  let  us  set  up  a  mapping  between  the  real  test and a
 user-friendly test name for the GUI.

As above.

 I  can  see  that we might want to give our users a list of tests to
 choose  from,  but  listed in simple terms/names non-US Mail, Bad
 Message  Structure,  Known  spammers  - strict, Known spammers -
 loose,  etc.  where  we  control  what tests we put underneath, the
 weights, etc.

Ditto.

 Specifically,  do  not  use  Cold  Fusion,  or other proprietary web
 application...Since  Imail runs on Windows servers, being compatible
 with  IIS  is not only reasonable, but is synergistic with what most
 of us do.

Allow  me  to  start  the  flak  on  the  platform front. :) Many have
mentioned  on  the IMail Forum their opposition to being forced to run
IIS,  with  its  history  of  catastrophic  vulnerabilities, and their
preference  for  IMail's  customized  Apache on those grounds alone. I
don't  think  any  full-fledged  HTTP/application  server  platform is
necessarily  superior, mind you. But special-purpose, proprietary HTTP
servers  are  easier to secure in the first place, less likely to have
widely  exposed  vulnerabilities,  and  self-definitively  easier  for
vendors  to  fix on their own. (And just imagine how juicy a target an
unsecured  IIS  server  running anti-spam management software would be
for an angry spammer!)

I  agree  that  CF  is  an  even worse choice than IIS, since it would
require CF Express or suchlike to ship with the product.

 If  you  do use IIS, then we can all use host headers/IP mapping and
 control  easily  what  URL  or  port  the admin site uses instead of
 fighting  the  port 8383 problems we have had with Imail for so long
 because  they  use  their  own  proprietary web server that does not
 support host headers.

That's not quite correct. IWEBMSG fully supports host headers, in fact
using  them  for  virtual  hosting.  It  does  not, naturally, support
another HTTP server binding to the same IPs on the same port.

Using  techniques I have documented on the IMail Forum, it is possible
to bind IIS to 

RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread David Lewis-Waller
A definite yes.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: 17 December 2002 00:50
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


A lot of our customers seem to want a web interface to Declude JunkMail,

mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.
If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be
fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service,

using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a
second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Avolve Support
Double yes and Christmas wish !

-- Original Message --
From: David Lewis-Waller [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date:  Tue, 17 Dec 2002 09:54:58 -

A definite yes.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: 17 December 2002 00:50
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


A lot of our customers seem to want a web interface to Declude JunkMail,

mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.
If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be
fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service,

using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a
second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Mark Smith
I'll be willing to publish mine (with source) but I'm not going to offer
an installer. :)

Here's how mine works..

All filter files and blacklists are kept in SQL tables. Actions (bounce,
alert, etc) and Locations (mailfrom, subject, body) are also kept in
SQL tables.
The logic is pretty simple on this part. There's just an ASP front end
but the catch is that it's dependant on ASPGrid by Persits Software so
you'll need to purchase that COM Object to get this to work out of the
box:
http://www.aspgrid.com
There's just more code involved to do the same thing in regular ASP but
it's not that hard.

The second part is a VB6 Application that simply extracts the tables,
reformats, and writes them into the \declude directory.
I chose to make this an actual application that has hooks back into IIS
(using STDOUT) rather than an ASP or COM .dll because I wanted to be
able to run it from a command line as well as the web interface.
All you do is click on the publish link and IIS runs the .exe and the
tables are written.

Since there is currently no external whitelist, I've used a filter file
that sets the weight to -100.
If you know VB and ASP then it will be pretty easy to customize.

You'll need:
ADO 2.7 (MDAC 2.7) http://www.microsoft.com/data/
VB6 Runtime files
ASPGrid http://www.aspgrid.com









 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED]] On Behalf Of 
 Avolve Support
 Sent: Tuesday, December 17, 2002 8:30 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [Declude.JunkMail] An optional web interface for 
 Declude JunkMail?
 
 
 Double yes and Christmas wish !
 
 -- Original Message --
 From: David Lewis-Waller [EMAIL PROTECTED]
 Reply-To: [EMAIL PROTECTED]
 Date:  Tue, 17 Dec 2002 09:54:58 -
 
 A definite yes.
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of R. 
 Scott Perry
 Sent: 17 December 2002 00:50
 To: [EMAIL PROTECTED]
 Subject: [Declude.JunkMail] An optional web interface for Declude 
 JunkMail?
 
 
 A lot of our customers seem to want a web interface to Declude 
 JunkMail,
 
 mostly so that customers can turn their spam settings on or off.
 
 We haven't come up with something in the past, because it is very
 complicated without a hook into web messaging, and it 
 doesn't look like 
 Ipswitch is planning to add an interface to web messaging 
 any time soon.
 
 However, we are at the point where we are considering a web 
 interface. 
 If we do it, it would probably need to be done as an addon to Declude
 JunkMail, mainly because the development and support costs would be
 fairly 
 high.  It would also have some drawbacks, being separate from web 
 messaging.  For example, it would require installing a 
 separate service,
 
 using a different port than 80 or 8383 for web access (which 
 may cause
 firewall problems), and having users enter their username/password a
 second 
 time (if they are already using web messaging).
 
 Is this something that is important enough that it would be 
 worthwhile?
   -Scott
 
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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Smart Business Lists
Monday, December 16, 2002 you wrote:
 A lot of our customers seem to want a web interface to Declude
 JunkMail, mostly so that customers can turn their spam settings on
 or off.

  Yes, I thought about it again this morning as I was scrolling
  through 476 trapped messages from overnight.  Actually it takes
  seconds but always irritates me, especially when I have a cold.

 Is this something that is important enough that it would be
 worthwhile?

  I've invested a good deal of time and effort in this already
  considering whether I might implement a user or domain based system
  and I'll share a bit that I've learned.

  In our case the application need not be tied to web messaging as we
  have very few web messaging users.  Mostly it would be a domain
  administrator issue for us.  Generally they would be more at home
  using an interface integrated into other applications we've written
  for them than in the IMAIL web messaging interface.

  In thinking how I'd implement a system I decided that first I'd sort
  the existing hold directory messages by domain.  This seemed rather
  easy to do but was complicated by the domain alias issue.  It was
  further complicated because we do trap certain outgoing messages so
  there has to be a distinction.
  
  We already  had methods to delete and re-spool.  However, I did
  change delete so that it really only compresses and archives and the
  archive is cleaned periodically.

  One interesting fact that emerged from this was that only a few
  domains account for the bulk of our spam.  So we think that the most
  reasonable course is likely to force the high spam domains to
  self-management and leave the others under our central management.

  We devised the Sql2000 system for managing all rules and combined
  every filter into one sql rule table.  This alone has helped us
  immensely.  The next obvious step in that regard is to add a flag
  for rules that determines global or domain use so that the domain
  admin can work with his own set.  I think this is pretty easily
  managed and well within the scope of our domain admins competence.

  So I think that a working system for the domain is really not that
  difficult.  However, I am concerned about the actual use of the
  system by the domain admin.  We have a lot of trouble getting them to
  clean up mailboxes now so I think we'll have to add some sort of
  system for auto cleaning their respective held message folders.

  I am more pessimistic about moving to the individual user level.  I
  think the benefit is not really worth the effort on that level.

  I don't think we'd purchase the system in any event.
  

Terry Fritts

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread paul
I'm with Joe with this. Being a local ISP, it's great to offer spam blocking
to our customers, and even tho Declude can be set to per user settings for
us, I'm not sure I want to go that route yet. Half can't make a simple
dialer work right, I cringe to think what damage they would do with a
Declude web interface =) I can't get any mail, I didn't DO anything!
Honest!

Paul
- Original Message -
From: J Porter [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, December 16, 2002 9:46 PM
Subject: Re: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


 Admittedly, we're a small ISP and may not be representative of the entire
 group, but I'm not convinced we would even use such a product.

 Every so often I feel as though I'm a censor and I get an uneasy
feeling.
 If we allow individuals to control their own destiny with antispam
 parameters, wouldn't we also have to allow them to control the kill.lst
and
 domain processing rules??

 I'm often tempted to delete the kill.lst, erase the domain processing
rules,
 stop Declude and just let the floodgates wide open. Then our customers
might
 realize the impact of what we do for them. (We can approx 1/3 of our
24,000
 incoming emails each day).

 I'm not sure I'm ready for such a product and I certainly don't think our
 clients are.

 ~Joe~


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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread John Tolmachoff
As far as users, I am against it.

Like others have said, allowing a user to make configuration changes will be
an invitation to a migraine headache. 

What I do like is how some have the idea of allowing a user to make a choice
of 3-5 options: No blocking, minimum blocking, aggressive blocking, and
block all except on white list. However, that is not done through a
configuration GUI, but choosing one of a couple of pre configured options.

Personally, I think an admin GUI should be left to a 3rd party, as some are
already in some stage of development. 

I did like some ones post that maybe those that have developed on in process
of developing an admin GUI can get together and collaborate. However, the
logistics of that can be its downfall.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Joe Sulkowski
The users are asking me to make these decisions as they don't want a lot of
the crap coming in. I will do the best I can but I also feel they need to be
responsible and quit going places and signing up for all this stuff and then
expect us bail them out when they get overloaded with it.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff
Sent: Tuesday, December 17, 2002 10:03 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] An optional web interface for Declude
JunkMail?

As far as users, I am against it.

Like others have said, allowing a user to make configuration changes will be
an invitation to a migraine headache.

What I do like is how some have the idea of allowing a user to make a choice
of 3-5 options: No blocking, minimum blocking, aggressive blocking, and
block all except on white list. However, that is not done through a
configuration GUI, but choosing one of a couple of pre configured options.

Personally, I think an admin GUI should be left to a 3rd party, as some are
already in some stage of development.

I did like some ones post that maybe those that have developed on in process
of developing an admin GUI can get together and collaborate. However, the
logistics of that can be its downfall.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Mark Smith
 That's why we try stay away from the bleeding edge technology 
 -- there's a 
 reason they use the word bleeding.  It will actually be 
 easier for us to 
 use a flat file than to use a database.

ODBC for text files? :)

 Sorry, I should have included PHP in that list (which is amazingly 
 flexible, BTW).  We're not talking about something the 
 typical pre-bubble 
 We need to show them something to collect our $10 million 
 funding company 
 would produce.  We actually wrote a web scripting language 
 well before ASP 
 was available, and wrote our first web server back when 
 people thought that 
 dynamic content on a web page was a web page that was updated 
 by hand every 
 few hours.
 
 If we require ASP or PHP, we're going to require something 
 that a number of 
 our customers either don't have or won't have.  Many of our 
 customers would 
 not even think of installing IIS or Apache on a mailserver.
  -Scott

Interesting.
Another thought... Is there any hook into the iMail web
interface/server?
If so, could it run your scripting engine?

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Mark Smith
FWIW, we've offered a free value add optional email service.
When we create the email account for the user we use
[EMAIL PROTECTED] we also create a [EMAIL PROTECTED]
alias for the first_last where XX is a number.

We instruct users to use the first_last email address for user to user
communication only. IOW, only tell people (not online sites, stores,
etc) this address.
For online accounts/stores/etc we tell them to use the alias. 

When their spam gets really bad they just kill the alias account and we
increment the XX number. They go back into their Amazon accounts, etc
and change their alias email address.
We used this before Junkmail and it seemed to work well. This, with
Junkmail works even better.

Of course it only works with the users who understand which email
address to use where. :)



 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED]] On Behalf Of John 
 Tolmachoff
 Sent: Tuesday, December 17, 2002 10:27 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [Declude.JunkMail] An optional web interface for 
 Declude JunkMail?
 
 
  The users are asking me to make these decisions as they 
 don't want a 
  lot
 of
 the crap coming in.
 
 If you have to provide hands on service for users, make sure 
 you charge for such.
 
  I will do the best I can but I also feel they need to be
 responsible and quit going places and signing up for all this 
 stuff and then expect us bail them out when they get 
 overloaded with it.
 
 Amen. (You forgot to mention to quit asking to be removed 
 from lists, which only adds them to more lists.)
 
 John Tolmachoff MCSE, CSSA
 IT Manager, Network Engineer
 RelianceSoft, Inc.
 Fullerton, CA  92835
 www.reliancesoft.com
 
 
 
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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Craig Gittens
I don't mean to cross you and it is a question out of it's time seeing as
you haven't made any decisions yet but what about functionality and
extensibility of your proprietary platform? Are we in for another IWEBMSG
and are you going to hire a whole new team to support coding
features/upgrades for this? I see this as being your expense where you would
have almost none using existing free technologies such as IIS. Remember
that you are dealing with Win32 admins here and yes you can't please all the
people all the time but you can sure come close by injecting your new
project into our Win32 subset of experience. What you could do is just
forward to the list the new found bugs and patches for IIS from Microsoft
and other 3rd party security companies for those who don't keep up-to-date.
*guilty*

Craig.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
Sent: Tuesday, December 17, 2002 11:47 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] An optional web interface for Declude
JunkMail?



I agree that the flat files work well for Junkmail itself. However, a
web GUI will be very hard to do without the 'masters' kept in a database.
Without a database you'll run into file locking problems and it will be
harder to deal with single records.

That's why we try stay away from the bleeding edge technology -- there's a
reason they use the word bleeding.  It will actually be easier for us to
use a flat file than to use a database.

   use IIS (a lot of people don't want to use it, for security reasons).

This is pretty much a moot point as both IIS and Apache have the same
security risks. IIS just gets more press.

G  We won't use Apache either.

   or any special technologies (such as dot NET, ASP, CF, etc.).  We
 would need to create something
  that would work on all servers, and not have any special requirements.

That's going to be hard.

Not for us.  G

You really only have two choices that could cover most of the bases.
ASP or PHP both are available in the Win and Unix worlds. Win32 admins
will prefer ASP.

Sorry, I should have included PHP in that list (which is amazingly
flexible, BTW).  We're not talking about something the typical pre-bubble
We need to show them something to collect our $10 million funding company
would produce.  We actually wrote a web scripting language well before ASP
was available, and wrote our first web server back when people thought that
dynamic content on a web page was a web page that was updated by hand every
few hours.

If we require ASP or PHP, we're going to require something that a number of
our customers either don't have or won't have.  Many of our customers would
not even think of installing IIS or Apache on a mailserver.
 -Scott

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread David Lewis-Waller
My preference would be for IIS/ASP. PHP adds another installed
application into the equation on a box that really should only be
running IMail. However, I would trust a webserver app from Declude that
would do the job - it would be less prone to vulnerabilities than
IIS/Apache/CF etc. as the internal workings wouldn't be known outside of
Scott's team - i.e. not common and not open source. My 2p's worth.

David
WiSS LImited

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Craig Gittens
Sent: 17 December 2002 16:10
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


I don't mean to cross you and it is a question out of it's time seeing
as you haven't made any decisions yet but what about functionality and
extensibility of your proprietary platform? Are we in for another
IWEBMSG and are you going to hire a whole new team to support coding
features/upgrades for this? I see this as being your expense where you
would have almost none using existing free technologies such as IIS.
Remember that you are dealing with Win32 admins here and yes you can't
please all the people all the time but you can sure come close by
injecting your new project into our Win32 subset of experience. What you
could do is just forward to the list the new found bugs and patches for
IIS from Microsoft and other 3rd party security companies for those who
don't keep up-to-date.
*guilty*

Craig.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
Sent: Tuesday, December 17, 2002 11:47 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] An optional web interface for Declude
JunkMail?



I agree that the flat files work well for Junkmail itself. However, a 
web GUI will be very hard to do without the 'masters' kept in a 
database. Without a database you'll run into file locking problems and 
it will be harder to deal with single records.

That's why we try stay away from the bleeding edge technology -- there's
a reason they use the word bleeding.  It will actually be easier for
us to use a flat file than to use a database.

   use IIS (a lot of people don't want to use it, for security 
  reasons).

This is pretty much a moot point as both IIS and Apache have the same 
security risks. IIS just gets more press.

G  We won't use Apache either.

   or any special technologies (such as dot NET, ASP, CF, etc.).  We
 would need to create something
  that would work on all servers, and not have any special 
  requirements.

That's going to be hard.

Not for us.  G

You really only have two choices that could cover most of the bases. 
ASP or PHP both are available in the Win and Unix worlds. Win32 admins 
will prefer ASP.

Sorry, I should have included PHP in that list (which is amazingly
flexible, BTW).  We're not talking about something the typical
pre-bubble We need to show them something to collect our $10 million
funding company would produce.  We actually wrote a web scripting
language well before ASP was available, and wrote our first web server
back when people thought that dynamic content on a web page was a web
page that was updated by hand every few hours.

If we require ASP or PHP, we're going to require something that a number
of our customers either don't have or won't have.  Many of our customers
would not even think of installing IIS or Apache on a mailserver.
 -Scott

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Smart Business Lists
Tuesday, December 17, 2002 you wrote:
P What we would most likely not do is use a database (the flat files
P seem to work very well, and are very efficient), use IIS (a lot of
P people don't want to use it, for security reasons), or any special
P technologies (such as dot NET, ASP, CF, etc.). We would need to
P create something that would work on all servers, and not have any
P special requirements.

I think that's all very reasonable for what it's worth.  There is such
wide divergence in the IMAIL community.  I'm using perl CGI myself
with DBI.


Terry Fritts

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Mark Smith
Say the word and I'm sure that we'll be more than happy to start
campaigning Ipswitch to do it! :)

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED]] On Behalf Of R. 
 Scott Perry
 Sent: Tuesday, December 17, 2002 11:06 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [Declude.JunkMail] An optional web interface for 
 Declude JunkMail?
 
 
 
 Is there any hook into the iMail web interface/server?
 
 No.
 
 With about 10-20 lines of code, IMail could do it, but they 
 don't seem to 
 think there is a need.  :(
 
 If they had, we likely would have had a web interface within 
 a week or so 
 after they added the interface (yes, it would be very easy if 
 they had a 
 web interface).
  -Scott
 
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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Bill Naber
Could we take a lower tech route and use the program alias capabilities?
Make changing your spam settings similar to subscribing/unsubscribing from a
mailing list.

I picture something along the lines of sending a change request to
[EMAIL PROTECTED]  I get back a form where I can change the
settings and reply.

It's not nearly as slick as a web interface, but it would work for everyone
(except maybe Imail gateway users) and not require adding any web server
apps to the mail server.

-Bill Naber
 Kitchin Hospitality, LLC

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread David Lewis-Waller
The Declude users lobby group!!! Count me in.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Mark Smith
Sent: 17 December 2002 16:56
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


Say the word and I'm sure that we'll be more than happy to start
campaigning Ipswitch to do it! :)

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of R. 
 Scott Perry
 Sent: Tuesday, December 17, 2002 11:06 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [Declude.JunkMail] An optional web interface for 
 Declude JunkMail?
 
 
 
 Is there any hook into the iMail web interface/server?
 
 No.
 
 With about 10-20 lines of code, IMail could do it, but they
 don't seem to 
 think there is a need.  :(
 
 If they had, we likely would have had a web interface within
 a week or so 
 after they added the interface (yes, it would be very easy if 
 they had a 
 web interface).
  -Scott
 
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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail ?

2002-12-17 Thread Dan Horne

And on the gripping hand...

LOL, Niven rocks!

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail ?

2002-12-17 Thread John Tolmachoff
 One problem I see (Sandy and others, please jump in) is that whitelisting
is
easy to mess up, and a crack that the law of unintended consequences will
exploit.  Two examples: the example in Scott's manual that says whitelisting
mail.com is probably a bad idea, and whitelisting
postmaster@[yourdomainhere.tld] gives a free ride to any spam that sends to
postmaster while cc'ing everybody else at your domain.

I agree. The battle goes on.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread John Tolmachoff
 On reflection ... you're probably right that it would just shift the
support
burden from making configuration changes to explaining how to make
configuration changes.

And, I think the later would actually be more work.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com



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Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Sanford Whiteman
Mark,

 However,  a  web  GUI  will be very hard to do without the 'masters'
 kept  in a database. Without a database you'll run into file locking
 problems and it will be harder to deal with single records.

 ODBC for text files? :)

I fear you've been in the MS world too long. When ODBC is used without
good  reason  (i.e.  the  real  functional  demand  for  SQL  language
support),  it  adds  crippling  overhead  with  no appreciable return.
Skilled  programmers  can  get  a  lot  more  done  in  less time with
low-overhead databases, both proprietary and open (VB/ISAM, CodeBase),
and with text files. IMail itself uses text files, and has to tolerate
*many*  more  concurrency  issues  than  the  rarely-modified Junkmail
files!  Unless  you  can  show that Declude needs an RDBMS on the back
end,  you're choosing comfort over performance, and I think that's the
wrong priority for a mailserver.

 Interesting. Another thought... Is there any hook into the iMail web
 interface/server? If so, could it run your scripting engine?

Of course not. This has been discussed at length on the IMail forum.

 Say the word and I'm sure that we'll be more than happy to start
 campaigning Ipswitch to do it! :)

Uh...yeah.  They  always jump at the chance to implement functionality
that benefits a third party. :))

-Sandy

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Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Sanford Whiteman
Chuck,

 Ok,  I  just  have  to  say  it.  As  Declude evolves, I think their
 dependance on Imail needs to lessen (another good reason for Declude
 provided HTTP service).

See my earlier post for some thoughts on this.

-Sandy

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RE: Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Mark Smith
 Mark,
 
  However,  a  web  GUI  will be very hard to do without the 
 'masters' 
  kept  in a database. Without a database you'll run into 
 file locking 
  problems and it will be harder to deal with single records.
 
  ODBC for text files? :)
 
 I fear you've been in the MS world too long. When ODBC is 
 used without good  reason  (i.e.  the  real  functional  
 demand  for  SQL  language support),  it  adds  crippling  
 overhead  with  no appreciable return. Skilled  programmers  
 can  get  a  lot  more  done  in  less time with low-overhead 
 databases, both proprietary and open (VB/ISAM, CodeBase), and 
 with text files. IMail itself uses text files, and has to tolerate
 *many*  more  concurrency  issues  than  the  rarely-modified 
 Junkmail files!  Unless  you  can  show that Declude needs an 
 RDBMS on the back end,  you're choosing comfort over 
 performance, and I think that's the wrong priority for a mailserver.

This is true. It's been many days since C++ on the VMS system. :)

Then again, my requirements for this web interface are drastically
different from the others. VB and SQL is extremely easy to crank out my
solution.
I simply wanted an easy interface for admins and not for my end users.
That seems to be a different requirement than the ISP admins need. :)

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Re: DSN:RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Sanford Whiteman
 E-mail  is sent to entered e-mail address for conformation

Well, I guess we know what you're doing with the bounces. :)

-Sandy

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Bonno Bloksma
Hi,

 Say the word and I'm sure that we'll be more than happy to start
 campaigning Ipswitch to do it! :)

Many people, including me, have asked IpSwitch to do something like this.
Also because declude does NOT get called when e-mail in entered using the
web interface. IpSwitch will simply not include this because it would cost
them in their virus version sales. :-(

So unless we actually pay for those 20 lines I don't think we'll get it
unless.. everybody refuses to upgrade untill they DO put those few lines
in. That's my policy so far. There is no sense for me in upgrading until
they ad features I WANT and not features IpSwitch thinks I need.

Groetjes,

Bonno Bloksma
 Back up my hard drive? How do I put it in reverse?

  -Original Message-
 
  Is there any hook into the iMail web interface/server?
 
  No.
 
  With about 10-20 lines of code, IMail could do it, but they
  don't seem to
  think there is a need.  :(
 
  If they had, we likely would have had a web interface within
  a week or so
  after they added the interface (yes, it would be very easy if
  they had a
  web interface).
   -Scott

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Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-17 Thread Sanford Whiteman
 Many  people, including me, have asked IpSwitch to do something like
 this.  Also  because  declude  does  NOT  get  called when e-mail in
 entered  using  the  web interface.

I  have  Declude  scanning all mail using an undocumented technique. I
will post it, if you promise not to ask Scott directly (seriously).

 IpSwitch  will simply not include this because it would cost them in
 their virus version sales. :-(

I  believe  it was actually a simple oversight on their part in IMAIL1
that  hurts  them  as well, and I have faith that they will fix it the
next time they work on that module. :)

-Sandy

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[Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread R. Scott Perry
A lot of our customers seem to want a web interface to Declude JunkMail, 
mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.  If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service, 
using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
 -Scott

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Matt Robertson
If I could give users granular control over their own spam settings, that would get me 
off the hook for doing it for them.

What you're describing, though, sounds almighty complex.  On the surface (admittedly 
:D) It would be fairly straightforward to write in ColdFusion, if all we're talking 
about is modifying a user's config file.

Maybe a reduced feature set and price (a Lite) that just deals with basic per user or 
per domain settings?

Always wanted to do this but never had the time to spare.  How much $$$ are we talking 
about?  That'd be the kicker.


---
Matt Robertson, MSB Designs, Inc.
http://mysecretbase.com - Retail
http://foohbar.org - ColdFusion Tools
---


-- Original Message --
From: R. Scott Perry [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date: Mon, 16 Dec 2002 19:49:40 -0500

A lot of our customers seem to want a web interface to Declude JunkMail, 
mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.  If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service, 
using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Bill Landry
Scott, I think that this would be a great addon to JunkMail.  A very small
percentage of our user even use web messaging (possibly because they don't
know it's available--we don't currently advertise it), so it would not be a
burden to most of our customers.  Also, once you bookmark the link, it
should not be a big deal to reconnect to the spam administration site.

I vote yes!

Bill

-Original Message-
From: R. Scott Perry [mailto:[EMAIL PROTECTED]]
Sent: Monday, December 16, 2002 4:50 PM
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


A lot of our customers seem to want a web interface to Declude JunkMail, 
mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.  If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service, 
using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Sanford Whiteman
 Is  this  something  that  is  important  enough  that  it  would be
 worthwhile?

I don't think it's worth the effort technically, though it may well be
so in a financial sense.

Nobody  seems  to  have  acknowledged  my message about REDIRECTing to
PLAN.IMA  for  per-user  actions, but I am using the method with great
success  to  provide  user  self-management  from  *within*  IMail Web
Messaging. If I, no JavaScript guru, can do it, surely others could go
this  or  similar  routes  and  leave you free for developing Junkmail
Ultra. :)

-Sandy

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread David Stavert
Several contributors to this list have talked about or have shown
preliminary tools. We started working on something as well a few wekks ago
as well. It might be worthwhile to pool the work already begun or take
something that has a promissing start.

David

  Is  this  something  that  is  important  enough  that  it  would be
  worthwhile?

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread J Porter
Admittedly, we're a small ISP and may not be representative of the entire
group, but I'm not convinced we would even use such a product.

Every so often I feel as though I'm a censor and I get an uneasy feeling.
If we allow individuals to control their own destiny with antispam
parameters, wouldn't we also have to allow them to control the kill.lst and
domain processing rules??

I'm often tempted to delete the kill.lst, erase the domain processing rules,
stop Declude and just let the floodgates wide open. Then our customers might
realize the impact of what we do for them. (We can approx 1/3 of our 24,000
incoming emails each day).

I'm not sure I'm ready for such a product and I certainly don't think our
clients are.

~Joe~

- Original Message -
From: R. Scott Perry [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, December 16, 2002 6:49 PM
Subject: [Declude.JunkMail] An optional web interface for Declude JunkMail?


 A lot of our customers seem to want a web interface to Declude JunkMail,
 mostly so that customers can turn their spam settings on or off.

 We haven't come up with something in the past, because it is very
 complicated without a hook into web messaging, and it doesn't look like
 Ipswitch is planning to add an interface to web messaging any time soon.

 However, we are at the point where we are considering a web interface.  If
 we do it, it would probably need to be done as an addon to Declude
 JunkMail, mainly because the development and support costs would be fairly
 high.  It would also have some drawbacks, being separate from web
 messaging.  For example, it would require installing a separate service,
 using a different port than 80 or 8383 for web access (which may cause
 firewall problems), and having users enter their username/password a
second
 time (if they are already using web messaging).

 Is this something that is important enough that it would be worthwhile?
   -Scott

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Re[2]: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Sanford Whiteman
 Admittedly,  we're  a small ISP and may not be representative of the
 entire  group,  but  I'm  not  convinced  we  would  even use such a
 product.

Okay,  makes  sense.  Many  admins  would  quite  sensibly not want to
surrender  control,  and  server  resources,  to a chaotic--not to say
ignorant--user base. And yet...

 Every  so  often I feel as though I'm a censor and I get an uneasy
 feeling.

...this  appears  to  be  a  very Pro sentiment regarding user-level
control! Let me try to figure you out. :))

 If  we  allow individuals to control their own destiny with antispam
 parameters,  wouldn't  we  also  have  to  allow them to control the
 kill.lst and domain processing rules??

I  don't  think  so. The reason one moves to per-user rules is because
some  users  can't  help getting involved with people who send through
compromised, blacklisted, mismanaged servers, et al. It's not that any
users want *unsolicited* mail, in my experience; some are just willing
to  accept  more  of  it  in  order to get more of their frustratingly
shady,  yet  admittedly  consensual,  correspondence. (I'm leaving out
those  who are unable to find l o n e l y h o u s e w i f e webcams on
their own and truly need spammers to feed them their leads.)

If  you  think  your KILL.LST is killing false positives, you've got a
problem;  I  believe  the  KILL.LST should be for sure things only, as
it's  not  weightable.  Likewise  for  domain-level  rules: though you
haven't  given examples of what you're doing in IMail as opposed to in
Declude,  I  don't  see the syllogism that leads to opening everything
up.

 I'm   often  tempted  to  delete  the  kill.lst,  erase  the  domain
 processing  rules,  stop  Declude  and  just let the floodgates wide
 open.  Then our customers might realize the impact of what we do for
 them.

This  sounds  like  a  very  dangerous  concept:  it'll surely instill
confidence  for  many  and  get you their thumbs-up, yet it's bound to
create fear in others and a sudden demand for user-level controls.

I'm  not getting your overall thrust (though it's perfectly reasonable
to  be  ambivalent!).  If  you  fear that you're a censor, which could
apply if your EULA does not sufficiently detail what people are paying
for,  you need to either change your published policies or change your
real  actions.  If  you  simply  want  to come clean about some strict
measures you're taking that aren't sufficiently explained, then create
a  revised  document  with  minor  changes  and  send  a unruffling,
innocent  message  to your users with a link to the URL. If you really
feel guilty and want to start offering those features to some, but not
without  user  permission,  well,  it's  time  to  get on the per-user
bandwagon.  And  if  you  want to stop taking those measures outright,
just do--and don't bother telling anyone, IMO.

 I'm not sure I'm ready for such a product and I certainly don't think our
 clients are.

Sounds  like  you're definitely unsure. There's a bunch of uncertainty
in your writing!

-Sandy

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Re: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Dan Patnode
Scott,

I've spent thousands of hours (as many of us have) perfecting a universally applicable 
configuration (as diverse as my client base allows).  

On the server side, when there's a flaw in the system revealed by an FP, changing the 
entire system means all other clients benefit from the change.  Creating an individual 
exception (like a whiltelist entry) is a last resort used only when fixing the system 
would weaken it to much.  If users are making their own changes and not reporting 
problems, no one else is benefiting.

On the client side, every time users get ahold of anti spam systems, they invariably 
over use them, marking as spam even a newsletter they no longer want.  A user 
customizable system then, would need to be more focused than domain specific, it would 
need to be user specific.  In my store  forward configuration, that would mean 
tracking which aliases belong to which user, lest they make a change on account A1 and 
not have it affect A2.  My itself, this one issue may take more time than this 
solutions aims to solve.

Whatever you do, don't make an admin GUI for Declude.  Nothing ruins an infinitely 
customizable (and useful) program faster than a limiting interface.  Others may be 
facing a gauntlet of user requests that this would remedy, but IMHO, technical 
improvements that give more tools to stop spam are more useful and should have greater 
priority.

Dan



On Monday, December 16, 2002 16:49, R. Scott Perry [EMAIL PROTECTED] wrote:
A lot of our customers seem to want a web interface to Declude JunkMail, 
mostly so that customers can turn their spam settings on or
off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any
time soon.

However, we are at the point where we are considering a web interface.  If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service, 
using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Don Schreiner
Scott,

I vote yes. Our users would love it! If you or another does not create
it - we would eventually work on something for our customers based on
repeat requests. It's either I pay my guys, another, or you.

Several months ago another Decluder here shared files they developed of
end user filter tools working with Declude. It was simple for the end
user and well thought out. If I remember correctly there were limits or
you had to go the long way around because of some JM per user/per domain
issues. I was going to try and work on it some more and use, and then
share back, but other more pressing dev came up for us and not had a
chance to revisit. I will look through my files and try and get you a
name. He is a user here and it fitted the bill nicely. Hopefully he will
see my post and reply.

It was basically select your Spam settings High / Low (predefined
filters) or configure yourself from a list. What would you write it in?
Keep us informed of your plans. Sounds great and I really like the idea
of it being developed by your team to work directly with Declude JM!
Even something very simple to turn on/off certain filters or groups of
filters (i.e. high/low) to start would be nice. I would want to be able
to define a default when setting up new accounts.

-Don S.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: Monday, December 16, 2002 7:50 PM
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


A lot of our customers seem to want a web interface to Declude JunkMail,

mostly so that customers can turn their spam settings on or off.

We haven't come up with something in the past, because it is very 
complicated without a hook into web messaging, and it doesn't look like 
Ipswitch is planning to add an interface to web messaging any time soon.

However, we are at the point where we are considering a web interface.
If 
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be
fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate service,

using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a
second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Don Schreiner
I agree with what you are saying and especially no need for GUI for
Declude administrator. Not sure I read Scott's original post correctly?
I was thinking he meant end user on/off/select/remove filters tool.
Filters set-up, defined, and made available for selection by the Declude
administrator. 

Simple non-admin level type on/off Spam control tools to end users
(simplicity similar to Hotmail and Yahoo) would be well received by my
customers anyway. It would actually help me feel better to put the
on/off part in the end users hands in response to the previous poster
(Joe) who described being uneasy filtering Spam.

-Don S.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Dan Patnode
Sent: Tuesday, December 17, 2002 12:05 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] An optional web interface for Declude
JunkMail?


Scott,

I've spent thousands of hours (as many of us have) perfecting a
universally applicable configuration (as diverse as my client base
allows).  

On the server side, when there's a flaw in the system revealed by an FP,
changing the entire system means all other clients benefit from the
change.  Creating an individual exception (like a whiltelist entry) is a
last resort used only when fixing the system would weaken it to much.
If users are making their own changes and not reporting problems, no one
else is benefiting.

On the client side, every time users get ahold of anti spam systems,
they invariably over use them, marking as spam even a newsletter they no
longer want.  A user customizable system then, would need to be more
focused than domain specific, it would need to be user specific.  In my
store  forward configuration, that would mean tracking which aliases
belong to which user, lest they make a change on account A1 and not have
it affect A2.  My itself, this one issue may take more time than this
solutions aims to solve.

Whatever you do, don't make an admin GUI for Declude.  Nothing ruins an
infinitely customizable (and useful) program faster than a limiting
interface.  Others may be facing a gauntlet of user requests that this
would remedy, but IMHO, technical improvements that give more tools to
stop spam are more useful and should have greater priority.

Dan



On Monday, December 16, 2002 16:49, R. Scott Perry
[EMAIL PROTECTED] wrote:
A lot of our customers seem to want a web interface to Declude 
JunkMail,
mostly so that customers can turn their spam settings on or
off.

We haven't come up with something in the past, because it is very
complicated without a hook into web messaging, and it doesn't look like

Ipswitch is planning to add an interface to web messaging any
time soon.

However, we are at the point where we are considering a web interface.

If
we do it, it would probably need to be done as an addon to Declude 
JunkMail, mainly because the development and support costs would be
fairly 
high.  It would also have some drawbacks, being separate from web 
messaging.  For example, it would require installing a separate
service, 
using a different port than 80 or 8383 for web access (which may cause 
firewall problems), and having users enter their username/password a
second 
time (if they are already using web messaging).

Is this something that is important enough that it would be worthwhile?
  -Scott

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[Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread decjunkmail
Absolutely!

Given the already vocal comments on this list, here's my few cents worth:

The lack of a web-based GUI is probably the one main feature that keeps some of your 
competitors in business.

Given the relatively low-cost of Declude, even the Pro version compared with the 
multi-thousand dollar prices of other products or the $1-$5 PER USER prices of 
services such as Postini and Brightmail, making it a separate product is very 
reasonable. (It also doesn't penalize the command-line jockeys that have already said 
they aren't interested).

There are several types of admin interfaces that are desirable.  You could implement 
one or more of them, possibly even one at a time:

System Admin - a GUI interface to simplify the configuration/management of the whole 
system - this would be used only by current administrators.

Domain Admin - a GUI interface to control settings that affect one email virtual 
domain.  Similar to IMAIL Webmail, many of us delegate control over each email domain 
to the owner of that domain.  This is twofold - to offload administrative tasks and 
to empower the domain owner to be able to perform tasks quickly when they need to 
(reset a user's password, etc.)

User Admin - a GUI to allow individual users to adjust their own per-user settings 
only.

User Mail Review - a GUI to review held or suspect SPAM and either delete it or 
allow it to be delivered (I'm thinking a la Postini or Brightmail and how they provide 
this feature to their OEM ISP and corporate users.)

Some general guidelines:

The System Admin GUI could be a simple front-end around editing the actual existing 
text configuration files, but that might not be worth the trouble.  (If an Admin knows 
enough to edit config files, they don't need a GUI wrapper around it, but there are 
many corporate Admins that could use hand-holding system admin GUI.s)

For the other admins, the WebMail interface should provide a nice, form-based 
high-level conceptual interface.  The user should never see the low-level real config 
confiles nor should they see all the syntax and options in gory detail.

A really cool feature would be to allow us (The system admin) to define pre-created 
sets of settings and then, if we choose, to only allow the Domain or User GUI to 
select among them.

For example, we offer our clients today a choice of no blocking, conservative/safe 
blocking, and aggressive blocking and use differnet configurations for each.

If we had a GUI that allowed our users to select between these three levels any time 
they want, determine what to do with failed email (delete, mark it, move it to a spam 
review folder), that alone would do 60% or more what we need to make our admin lives 
easier and empower our users to control the system with as little or as much filtering 
as we let them.

If the GUI let's users or domain admins configure individual tests, it should present 
the tests through a translation menu.  In other words, let us set up a mapping 
between the real test and a user-friendly test name for the GUI. 

I can see that we might want to give our users a list of tests to choose from, but 
listed in simple terms/names non-US Mail, Bad Message Structure, Known spammers - 
strict, Known spammers - loose, etc. where we control what tests we put underneath, 
the weights, etc.

Implementation:

This is probably where you need to make some tough decisions.  You won't be able to 
please everyone.  I strongly advise against using anything that requires the purchase 
of 3rd party software.

Specifically, do not use Cold Fusion, or other proprietary web application.

Since Imail runs on Windows servers, being compatible with IIS is not only reasonable, 
but is synergistic with what most of us do. If you do use IIS, then we can all use 
host headers/IP mapping and control easily what URL or port the admin site uses 
instead of fighting the port 8383 problems we have had with Imail for so long because 
they use their own proprietary web server that does not support host headers.

Putting on my programmer hat, I think that you should consider using Microsoft dot NET 
technology.  The dot NET framework is FREE, and available now, and the server 
controls/user controls and XML architecture makes programming a lot easier.  The 
Microsoft Mobile Controls would even allow the GUI to run on portable devices such as 
Pocket PC, Cell Phones, and Palm Pilots for us admins on the go.

Although you would need to invest in a copy of Visual Studio for development, the 
customers (us) would not need anything special other than IIS and the FREE dot net 
runtime.  (And the single-language development tools such as Visual Studio c# or VB 
are only $99 retail anyway.)

With Dot NET and VS, you can easily include the MSDE database which is a royalty-free 
version of SQL Server 2000 that the application could use to store configuration files 
and settings in an easier to manipulate way than flat text files.

By making everything databse 

RE: [Declude.JunkMail] An optional web interface for Declude JunkMail?

2002-12-16 Thread Tom
 Nobody  seems  to  have  acknowledged  my message about REDIRECTing to
 PLAN.IMA  for  per-user  actions, but I am using the method with great
 success  to  provide  user  self-management  from  *within*  IMail Web
 Messaging. If I, no JavaScript guru, can do it, surely others could go
 this  or  similar  routes  and  leave you free for developing Junkmail
 Ultra. :)

I'm curious about this, would you send me a sample?

Regards,
Tom
Image`fx

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