Re: [Declude.JunkMail] Hardware Issue
Don, Your license to run the software does not expire. What does expire is your right to download new updates of the software. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 7:13 PM Subject: Re: [Declude.JunkMail] Hardware Issue David, Thanks for the response but I only understand part of your answer. An expired license agreement is not equal to an expired license to run the software. I know when I have an expired license agreement but when does my license to run the software expire? Don - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 5:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list
RE: [Declude.JunkMail] Hardware Issue
While we are on the subject of licensing ... I have JunkMail Pro on which I maintain a current service contract and keep the version as current as I feel comfortable doing. I also have Declude Virus that works perfectly well in whatever version is installed. I haven't updated it in forever. When I purchased my JunkMail service contract, I was informed a few days later that I would also be required to purchase a Declude Virus contract if I wanted to maintain my JunkMail service contract. Barry was nice enough to make an exception this year but didn't sound like he was eager to continue this practice. Do I have to purchase service contracts on both products if I only care about upgrades on one? Will I be forced to purchase 2 contracts when my current one expires, etc. Thanks, Evans Martin --- EVANS MARTIN [EMAIL PROTECTED] HOSTING: http://www.martek.net PROGRAMMING: http://www.martekware.com iPlus Info Browser - IPB's IMail Migration Tool, password browser, reporting suite make IPlus Info Browser something no IMail administrator should be without. http://www.martek.net/Default.aspx?tabid=96 -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of David Franco-Rocha Sent: Wednesday, December 28, 2005 6:00 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Don, Your license to run the software does not expire. What does expire is your right to download new updates of the software. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 7:13 PM Subject: Re: [Declude.JunkMail] Hardware Issue David, Thanks for the response but I only understand part of your answer. An expired license agreement is not equal to an expired license to run the software. I know when I have an expired license agreement but when does my license to run the software expire? Don - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 5:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent
RE: [Declude.JunkMail] Hardware Issue
Martin, How do you update Declude Junkmail without updating declude eva? Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Evans Martin Sent: Wednesday, December 28, 2005 2:53 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue While we are on the subject of licensing ... I have JunkMail Pro on which I maintain a current service contract and keep the version as current as I feel comfortable doing. I also have Declude Virus that works perfectly well in whatever version is installed. I haven't updated it in forever. When I purchased my JunkMail service contract, I was informed a few days later that I would also be required to purchase a Declude Virus contract if I wanted to maintain my JunkMail service contract. Barry was nice enough to make an exception this year but didn't sound like he was eager to continue this practice. Do I have to purchase service contracts on both products if I only care about upgrades on one? Will I be forced to purchase 2 contracts when my current one expires, etc. Thanks, Evans Martin --- EVANS MARTIN [EMAIL PROTECTED] HOSTING: http://www.martek.net PROGRAMMING: http://www.martekware.com iPlus Info Browser - IPB's IMail Migration Tool, password browser, reporting suite make IPlus Info Browser something no IMail administrator should be without. http://www.martek.net/Default.aspx?tabid=96 -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of David Franco-Rocha Sent: Wednesday, December 28, 2005 6:00 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Don, Your license to run the software does not expire. What does expire is your right to download new updates of the software. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 7:13 PM Subject: Re: [Declude.JunkMail] Hardware Issue David, Thanks for the response but I only understand part of your answer. An expired license agreement is not equal to an expired license to run the software. I know when I have an expired license agreement but when does my license to run the software expire? Don - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 5:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject
RE: [Declude.JunkMail] Hardware Issue
Huh? I just download the JunkMail installer and run the setup. I don't have an option to download Virus when I log in to declude.com. Evans -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Markus Gufler Sent: Wednesday, December 28, 2005 3:55 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue Martin, How do you update Declude Junkmail without updating declude eva? Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Evans Martin Sent: Wednesday, December 28, 2005 2:53 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue While we are on the subject of licensing ... I have JunkMail Pro on which I maintain a current service contract and keep the version as current as I feel comfortable doing. I also have Declude Virus that works perfectly well in whatever version is installed. I haven't updated it in forever. When I purchased my JunkMail service contract, I was informed a few days later that I would also be required to purchase a Declude Virus contract if I wanted to maintain my JunkMail service contract. Barry was nice enough to make an exception this year but didn't sound like he was eager to continue this practice. Do I have to purchase service contracts on both products if I only care about upgrades on one? Will I be forced to purchase 2 contracts when my current one expires, etc. Thanks, Evans Martin --- EVANS MARTIN [EMAIL PROTECTED] HOSTING: http://www.martek.net PROGRAMMING: http://www.martekware.com iPlus Info Browser - IPB's IMail Migration Tool, password browser, reporting suite make IPlus Info Browser something no IMail administrator should be without. http://www.martek.net/Default.aspx?tabid=96 -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of David Franco-Rocha Sent: Wednesday, December 28, 2005 6:00 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Don, Your license to run the software does not expire. What does expire is your right to download new updates of the software. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 7:13 PM Subject: Re: [Declude.JunkMail] Hardware Issue David, Thanks for the response but I only understand part of your answer. An expired license agreement is not equal to an expired license to run the software. I know when I have an expired license agreement but when does my license to run the software expire? Don - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 5:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us
Re: [Declude.JunkMail] Hardware Issue
An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com
Re: [Declude.JunkMail] Hardware Issue
Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? Darin. - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 6:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E
RE: [Declude.JunkMail] Hardware Issue
Let's clarify this: DC Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. And you still can. DC Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? No - Upgrades to the current release are only available to customers to maintain a current Service Agreement The two comments above are not mutually exclusive If anyone has further questions on this subject please feel free to call me and I will be happy to elucidate (For John T To make clear or plain, especially by explanation; clarify.) Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 9:41 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? Darin. - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 6:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined
RE: [Declude.JunkMail] Hardware Issue
What's your phone number Barry? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 11:01 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue Let's clarify this: DC Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. And you still can. DC Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? No - Upgrades to the current release are only available to customers to maintain a current Service Agreement The two comments above are not mutually exclusive If anyone has further questions on this subject please feel free to call me and I will be happy to elucidate (For John T To make clear or plain, especially by explanation; clarify.) Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 9:41 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? Darin. - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 6:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David
RE: [Declude.JunkMail] Hardware Issue
I LOVE IT!!! Even in this fast paced, 24 hour a day, hard driving, dog-eat-dogarena that we all call work (fun?) there are shining stars of levity (For John T "lightness or fun"). Thanks for the extra smile.Evans Martin. . . I will be happy to elucidate (For John T "To make clear or plain,especially by explanation; clarify.") From: "[EMAIL PROTECTED]" [EMAIL PROTECTED]Sent: Tuesday, December 27, 2005 10:08 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Hardware IssueLet's clarify this:DC Wait a minute... it used to be that we could run any version that wasavailable prior to expiration of a service agreement.And you still can.DC Are you saying that has changed, and that we can only install a newerversion if we have an active service agreement?No - Upgrades to the current release are only available to customers tomaintain a current Service AgreementThe two comments above are not mutually exclusiveIf anyone has further questions on this subject please feel free to call meand I will be happy to elucidate (For John T "To make clear or plain,especially by explanation; clarify.")Barry -Original Message-From: [EMAIL PROTECTED][mailto:[EMAIL PROTECTED] On Behalf Of Darin CoxSent: Tuesday, December 27, 2005 9:41 AMTo: Declude.JunkMail@declude.comSubject: Re: [Declude.JunkMail] Hardware IssueWait a minute... it used to be that we could run any version that wasavailable prior to expiration of a service agreement.Are you saying that has changed, and that we can only install a newerversion if we have an active service agreement?Darin.- Original Message -From: "David Franco-Rocha" <[EMAIL PROTECTED]>To: <DECLUDE.JUNKMAIL@DECLUDE.COM>Sent: Tuesday, December 27, 2005 6:50 AMSubject: Re: [Declude.JunkMail] Hardware IssueAn expired license agreement is not equal to an expired license to run thesoftware. It simply does not allow you to update the software, but you cancontinue to run the version you have been running.David Franco-RochaDeclude Technical / Engineering- Original Message - From: <[EMAIL PROTECTED]>To: <DECLUDE.JUNKMAIL@DECLUDE.COM>Sent: Tuesday, December 27, 2005 1:17 AMSubject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additionalfee. Am I now paying for a license to "use" the software? Don - Original Message - From: "Darin Cox" <[EMAIL PROTECTED]> To: <DECLUDE.JUNKMAIL@DECLUDE.COM> Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we wouldnot be impacted. It is seeming now that that statement was not true, thoughI should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the softwarelicensing to make sure this problem does not happen again. Otherwise, since mailis considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin.- Original Message - From: "John T (Lists)" <[EMAIL PROTECTED]> To: <DECLUDE.JUNKMAIL@DECLUDE.COM> Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware IssueTrue, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when theywere watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others.Monday, December 26, 2005, 11:50:20 AM, John T (Lists) <[EMAIL PROTECTED]>wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Beh
RE: [Declude.JunkMail] Hardware Issue
978 499-2933 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 11:06 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue What's your phone number Barry? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 11:01 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue Let's clarify this: DC Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. And you still can. DC Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? No - Upgrades to the current release are only available to customers to maintain a current Service Agreement The two comments above are not mutually exclusive If anyone has further questions on this subject please feel free to call me and I will be happy to elucidate (For John T To make clear or plain, especially by explanation; clarify.) Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 9:41 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? Darin. - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 6:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL
RE: [Declude.JunkMail] Hardware Issue
Funny Barry. ;-) I think it has something to do with that five letter word sleep. Or rather, lack of it. John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 8:01 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue Let's clarify this: DC Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. And you still can. DC Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? No - Upgrades to the current release are only available to customers to maintain a current Service Agreement The two comments above are not mutually exclusive If anyone has further questions on this subject please feel free to call me and I will be happy to elucidate (For John T To make clear or plain, especially by explanation; clarify.) Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 9:41 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? Darin. - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 6:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL
RE: [Declude.JunkMail] Hardware Issue
John, We all appreciate you, our lives in front of these impersonal terminals would be considerably more monotonous and humdrum without your participation. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Tuesday, December 27, 2005 12:39 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue Funny Barry. ;-) I think it has something to do with that five letter word sleep. Or rather, lack of it. John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 8:01 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue Let's clarify this: DC Wait a minute... it used to be that we could run any version that DC was available prior to expiration of a service agreement. And you still can. DC Are you saying that has changed, and that we can only install a DC newer version if we have an active service agreement? No - Upgrades to the current release are only available to customers to maintain a current Service Agreement The two comments above are not mutually exclusive If anyone has further questions on this subject please feel free to call me and I will be happy to elucidate (For John T To make clear or plain, especially by explanation; clarify.) Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 9:41 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? Darin. - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 6:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some
Re: [Declude.JunkMail] Hardware Issue
Thanks for the clarification, Barry. It sounded like David was telling us we couldn't update to a version that was out while our service agreement was active. Thanks again, and Happy Holidays. Darin. - Original Message - From: [EMAIL PROTECTED] [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 11:01 AM Subject: RE: [Declude.JunkMail] Hardware Issue Let's clarify this: DC Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. And you still can. DC Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? No - Upgrades to the current release are only available to customers to maintain a current Service Agreement The two comments above are not mutually exclusive If anyone has further questions on this subject please feel free to call me and I will be happy to elucidate (For John T To make clear or plain, especially by explanation; clarify.) Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 9:41 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Wait a minute... it used to be that we could run any version that was available prior to expiration of a service agreement. Are you saying that has changed, and that we can only install a newer version if we have an active service agreement? Darin. - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 6:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL
Re: [Declude.JunkMail] Hardware Issue
David, Thanks for the response but I only understand part of your answer. An expired license agreement is not equal to an expired license to run the software. I know when I have an expired license agreement but when does my license to run the software expire? Don - Original Message - From: David Franco-Rocha [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 5:50 AM Subject: Re: [Declude.JunkMail] Hardware Issue An expired license agreement is not equal to an expired license to run the software. It simply does not allow you to update the software, but you can continue to run the version you have been running. David Franco-Rocha Declude Technical / Engineering - Original Message - From: [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Tuesday, December 27, 2005 1:17 AM Subject: Re: [Declude.JunkMail] Hardware Issue I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http
RE: [Declude.JunkMail] Hardware Issue
OUCH! Gee, I thought this is the kind of thing that we were told no way would happen. John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha Sent: Monday, December 26, 2005 9:29 AM To: Declude.JunkMail@declude.com Cc: Declude.Virus@declude.com Subject: [Declude.JunkMail] Hardware Issue Due to the long holiday weekend, we have been away from the office for a few days. Unfortunately it has come to our attention that there could be a problem with key validation on the server there. After some testing, we have determined that there is in fact a hardware issue that we expect to have resolved today. We appreciate that you have taken the time to bring this matter to our attention and appreciate your patience while we rectify the situation. We will once again post to this list when the issue has been corrected. Declude Technical / Engineering
Re: [Declude.JunkMail] Hardware Issue
Hi David, Would you kindly elaborate on the ramifications of such a failure? I am interested in when its fixed but more importantly its ramifications. Are you saying that a hardware/network/software issue on your end can in anyway disarm/defuse/alter/change the way Declude functions on its installed user base? Thanks! -Nick David Franco-Rocha wrote: Due to the long holiday weekend, we have been away from the office for a few days. Unfortunately it has come to our attention that there could be a problem with key validation on the server there. After some testing, we have determined that there is in fact a hardware issue that we expect to have resolved today. We appreciate that you have taken the time to bring this matter to our attention and appreciate your patience while we rectify the situation. We will once again post to this list when the issue has been corrected. Declude Technical / Engineering
RE: [Declude.JunkMail] Hardware Issue -- NOT!
Title: Message I agree with you Andy and John T. In my opinion, Declude always worked in the past and we trusted it to deliver email. Every since this 3.X release; nothing but problems. Things have broke in this release that were working before. Granted they have added gradual fixes to get what was working in the past; working again. And these "current" problems effect email delivery to end users. This is not an option in most any ISP. We've been a Declude user for some time now. But becoming more and more disappointed in hearing of others' "buggy" responses on this list to the 3.X release. Erik -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy SchmidtSent: Monday, December 26, 2005 7:00 PMTo: Declude.JunkMail@declude.comSubject: [Declude.JunkMail] Hardware Issue -- NOT! Hi David: Thanks for acknowledging the hardware problem. However, I don't think anyone here really would be too upset about hardware problems on your end - if it didn't uncover what appears to be a HUGE software problem? It's the DecludeSOFTWARE that deactivates/downgrades itself, if we are to trust the reports of those who suffered the outcome!? Best RegardsAndy SchmidtPhone: +1 201 934-3414 x20 (Business)Fax: +1 201 934-9206 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-RochaSent: Monday, December 26, 2005 12:29 PMTo: Declude.JunkMail@declude.comCc: Declude.Virus@declude.comSubject: [Declude.Virus] Hardware Issue Due to the long holiday weekend, we have been away from the office for a few days. Unfortunately it has come to our attention that there could be a problem with key validation on the server there. After some testing, we have determined that there is in fact a hardware issue that we expect to have resolved today. We appreciate that you have taken the time to bring this matter to our attention and appreciate your patience while we rectify the situation. We will once again post to this list when the issue has been corrected. Declude Technical / Engineering
RE: [Declude.JunkMail] Hardware Issue
I seem to recall much discussion about the "new" licensing model being a "phone home" type of solution, and that in the event of some failure on the home end, Declude would continue to function with no degradation whatsoever. I didn't believe it then -- and it would seem this is being proven true at this point. I sure am glad I didn't upgrade. ;-) --tlf From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nick HayerSent: Monday, December 26, 2005 12:56 PMTo: Declude.JunkMail@declude.comSubject: Re: [Declude.JunkMail] Hardware Issue Hi David,Would you kindly elaborate on the ramifications of such a failure? I am interested in when its fixed but more importantly its ramifications. Are you saying that a hardware/network/software issue on your end can in anyway disarm/defuse/alter/change the way Declude functions on its installed user base? Thanks!-NickDavid Franco-Rocha wrote: Due to the long holiday weekend, we have been away from the office for a few days. Unfortunately it has come to our attention that there could be a problem with key validation on the server there. After some testing, we have determined that there is in fact a hardware issue that we expect to have resolved today. We appreciate that you have taken the time to bring this matter to our attention and appreciate your patience while we rectify the situation. We will once again post to this list when the issue has been corrected. Declude Technical / Engineering
Re: [Declude.JunkMail] Hardware Issue
Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Hardware Issue
True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Hardware Issue
Right - that's why paying licensees object to any technique that could result in their license being automatically revoked without any in-person oversight -- no matter how unlikely the scenario might appear. (I actually support license VALIDATIONS so that software vendors can get paid by their users - and I don't have to pay more to compensate for free riders. But after a license validation appears to fail a personal contact has to occur to avoid any automatic system failures like this one!) Most of us know that what CAN go wrong WILL go wrong - it's only a matter of time. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 03:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David JTL Franco-Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the office JTL for a few days. Unfortunately it has come to our attention that JTL there could be a problem with key validation on the server there. JTL After some testing, we have determined that there is in fact a JTL hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter to JTL our attention and appreciate your patience while we rectify the JTL situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Hardware Issue
Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Hardware Issue
Thanks to everyone for their thoughts and comments. Be assured that we will be looking into this situation tomorrow. Regards Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Monday, December 26, 2005 3:50 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.7/214 - Release Date: 12/23/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.7/214 - Release Date: 12/23/2005 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Hardware Issue
I too have stayed at the 1.82 version while keeping my service contract up to date. I am not ambitious enough to work through all the 2.x and 3.x issues. A heart felt thank you goes out to those of you who are. With the new licensing policy in 3.x, what happens when I decide not to renew the service agreement? Will all the Declude software I have stop working? Am I paying for it's usage only while I have a valid service agreement? It used to be that the service agreement allowed me major version upgrades when they were available without paying an additional fee. Am I now paying for a license to use the software? Don - Original Message - From: Darin Cox [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:03 PM Subject: Re: [Declude.JunkMail] Hardware Issue Bottom line is we were told if the license server was offline we would not be impacted. It is seeming now that that statement was not true, though I should withhold judgement until we hear exactly why this had an impact. Very glad I've stuck with 1.82 at the moment, though we had a service agreement that entitled us to upgrade to 3.x. I would certainly like to know what will be done to the software licensing to make sure this problem does not happen again. Otherwise, since mail is considered a critical system, Declude needs to staff 24/7 to address problems as they arise. Darin. - Original Message - From: John T (Lists) [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, December 26, 2005 3:50 PM Subject: RE: [Declude.JunkMail] Hardware Issue True, very true. But like Andy or Darrell said, they should have done a test by pulling the plug on their license server during the week when they were watching it to see what would happen. But of course, hind sight is always 20/20 and Monday morning quarterbacking is highly overrated. ;-) John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Don Brown Sent: Monday, December 26, 2005 12:44 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Hardware Issue Software and hardware breaks. Nothing is bulletproof. Some are just better than others. Monday, December 26, 2005, 11:50:20 AM, John T (Lists) [EMAIL PROTECTED] wrote: JTL JTL JTL JTL OUCH! JTL JTL JTL JTL Gee, I thought this is the kind of thing that we were told no way would happen. JTL JTL JTL JTL JTL John T JTL JTL eServices For You JTL JTL JTL JTL JTL JTL -Original Message- JTL From: [EMAIL PROTECTED] JTL [mailto:[EMAIL PROTECTED] On Behalf Of David Franco- Rocha JTL Sent: Monday, December 26, 2005 9:29 AM JTL To: Declude.JunkMail@declude.com JTL Cc: Declude.Virus@declude.com JTL Subject: [Declude.JunkMail] Hardware Issue JTL JTL JTL JTL JTL Due to the long holiday weekend, we have been away from the JTL office for a few days. Unfortunately it has come to our attention JTL that there could be a problem with key validation on the server JTL there. After some testing, we have determined that there is in JTL fact a hardware issue that we expect to have resolved today. JTL JTL JTL JTL JTL JTL JTL JTL We appreciate that you have taken the time to bring this matter JTL to our attention and appreciate your patience while we rectify JTL the situation. We will once again post to this list when the issue has been corrected. JTL JTL JTL JTL JTL JTL JTL JTL Declude Technical / Engineering JTL JTL JTL JTL JTL JTL JTL JTL JTL Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364Fax: (972) 788-5049 --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
