Re: [IxDA Discuss] registration download flow
I don't have any research to back up my claims, but there is nothing I dislike more than finding a large form to complete after I clicked on a link which was suppose to give me the link to download a product / file. There are pros and cons for both options. Register first 1. User disappointed for not getting what was promised, by expecting the user to give away personal details first. 2. If required, only ask the minimal information 3. User might complete form if they feel they not giving to much away and they can still ignore your marketing emails after downloading the product / file. 4. You might end up with a lot of uninterested registered users Register Second 1. User might feel oblidged to give details after you have them something in good faith. 2. User might be willing to complete a slightly longer form. 3. If users see the value of giving their contact details, they will more than likely complete a form afterwards (while downloading). 4. You might end up with more interested registered users. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] OSD Design Resources
I think you may have some luck if you search online for 10-foot interface (10 feet being the typical distance between the viewer and a TV screen) Cheers, Alex On Thu, Jun 26, 2008 at 9:48 AM, Yunus Tunak [EMAIL PROTECTED] wrote: Hi all, I'm looking for sources about TV OSDs (on-screen display). Any particular experience on design, case-studies, technical specifications, user experiences, books or any relevant material is appreciated. We are going to develop an OSD to be used on LCD TVs ranging from 19'' to 52''. I am looking for these sources all over the web for the past 2 weeks and its interesting to see how uncharted this topic is. And your views and comments are also welcome. Best regards, Yunus Tunak /Creative Lead, Partner spacesheep interactive | www.spacesheep.net Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Banks and the homepage
I'm currently working on the re-design of a bank. When visiting their website it currently defaults to the Personal Banking section, which is the case with many other banks. On the other hand, other sites do have a dedicated homepage that highlight the main entry points (i.e. Their different banking offerings; personal, commercial banking, etc.). Even though most of their customers fall under the Personal Baking umbrella, I'm recommending to create a homepage which will provide first-time users will a clear explanation of what the website is and what they can do in it as opposed to always defaulting to the Personal Banking page where they are provided with too many options. From my own research there are more banks that make use of a homepage which can be overriden via cookie on subsequent visits. I'm debating whether to recommend that they have a homepage or not, but I'm wondering if there is additional research related to this. Thx, -- Diego Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Studies on aversion to ATMs for making deposits?
I am not sure if this is completely relevant, but this site talks about a redesign of ATM user experience. One thing to note is that, the machine has an integrated scanner that immediately scans your cheques as soon as you feed them into it. Perhaps that can take away some security concerns from customers? http://physicalinterface.com/view/that-design-is-money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30789 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Is UCD Really Broken?
Andrei, what makes you think that 21 year old is likely to be capable of developing a better solution if they a.) don't know the business, and b.) don't know it's customers? This isn't about UCD per se, this is about the common sense view that understanding business and user requirements are essential to the development of a good solution - this takes research. You're also missing the fact that what is the better product depends on your definition of better. If a stack of research dictates that solution a.) meets business and customer needs better than solution b.) then solution a.) is better surely? The 21 year old would be very lucky to discover that solution The simple fact is that whether you practice UCD or whatever else, the arrogant attitude that any good designer can simply deliver their solutions from on high to illiterate customers is way past it's sell by date. I think some of the designers criticising UCD agree that research is beneficial, but just don't agree with UCD in particular. That's fine with me. It's the research is for cr*p designers attitude that I object to. - Original Message From: Andrei Herasimchuk [EMAIL PROTECTED] To: IXDA list [EMAIL PROTECTED] Sent: Thursday, 26 June, 2008 5:00:38 AM Subject: Re: [IxDA Discuss] Is UCD Really Broken? On Jun 25, 2008, at 6:54 PM, J. Ambrose Little wrote: On Wed, Jun 25, 2008 at 11:07 AM, Andrei Herasimchuk [EMAIL PROTECTED] wrote: As for the people who pay the checks? All they care about is getting a great product. If you design great stuff they don't care how you did it. Guaranteed. Andrei, I caution you against making broad generalizations like this. If I sat down with a few business executives and showed them two versions of their product, as well as showed them substantial proof that one of the products, which had been tested over a three to six month period, returned significantly higher customer satisfaction, fewer rates of return, higher sales throughput, but that the product was designed by a 21 year old in college who did it in his dorm room and knew nothing about UCD, and the other product was designed by their in-house design team following company approved UCD methodology, those executives wouldn't say, We'll use the product designed by our in-house folks since they obviously followed the correct procedure. Those business executives would take the better product designed by the 21 year old who did it solo without using any methodology at all... then they'd promptly fire their entire design team. If that's a broad generalization, then consider me guilty as charged. -- Andrei Herasimchuk Principal, Involution Studios innovating the digital world e. [EMAIL PROTECTED] c. +1 408 306 6422 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help __ Not happy with your email address?. Get the one you really want - millions of new email addresses available now at Yahoo! http://uk.docs.yahoo.com/ymail/new.html Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] registration download flow
I agree with AJKock. In my experience, as long as you provide something useful and valuable to your user, you always will gain more goodwill if you present the registration options to the user at the end of the process. The user then won't feel forced to give away information and is more inclined to be happy to do so if you give them the service they require first. It of course also depends on what you are providing. But a simple (free) download should definitely not require registration. A grave example: Some web sites demands that you give away your personal details before allowing you to see a demonstration video of their product. This is of course hilarious for obvious reasons: First, you hide promotion of your own product behind a wall and second people just have too little time on their hands to fill out a formula - no matter how small it might be - just to be able to watch what basically is a commercial for your product. Think about the following scenario: You walk into a clothing store and want to buy a pair of jeans. You find the perfect pair and want to buy them. You walk up to the counter and suddenly the guy behind it gives you a sheet of paper where you have to fill out registration details. Your perfectly normal reaction would then be bafflement and frustration. This only creates a bad experience. And remember that UXD is at the very core of Brand loyalty, since a good experience creates endorsements. So any good experience counts. I say, give people what they want, *then* ask them to give something back to you. This is my philosophy anyway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30795 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Studies on aversion to ATMs for making deposits?
Chris wrote: Many times, I was going by the bank after a late shift with a big bag of cash, change, and checks, to put in the night deposit. I was on the other side of the fence, working as a teller the summer before college. I was regularly amazed at how trusting people were of the night drop, which I agree is the conceptual precursor to ATM deposits. Folks would stuff a check in an envelope and drop it into the slot, without labeling the envelope and without any indication of what should be done with the check. Usually it would turn out to be a loan payment, but we'd have to infer that based on the printed info on the check and a quick search for which loans were due that week. Sometimes the info on the check wouldn't match any loans or accounts but the tellers would somehow know what it was for anyway! Mistakes crept up every now and then. Envelopes would get stuck on a particular rivet in the night drop slot and fail to make it to the bottom. We also had to keep all the envelopes for a certain number of months, because invariably someone would complain that a deposit hadn't gone through and we'd have to open the bags of empty envelopes to find one that had been overlooked and unopened. I suppose ATM deposits remove that human variability, but I still prefer face to face contact with some accountability and flexibility built in. // jeff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30789 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] examples of HUDs on the web?
Hi all, Does anyone have any examples of web apps that use HUDs or Heads-Up Displays to give the user feedback? I'm talking a really light HUD here - basically a little rectangle that comes up in the middle of the screen after the user completes an action, says something like Your widget has been deleted, and then fades away after a couple of seconds. The idea is to create feedback in the user's locus of attention rather than somewhere else on the page where they might not be looking. (This is where my app is failing right now - in user testing NO ONE saw my beautiful yellow bar at the top of the page after they deleted a widget.) I recall watching an Autodesk (then Alias) presentation at UPA a few years back about HUDs in their software... but I'm wondering who's using them online and if there's anything I can learn from them. (HUD: http://en.wikipedia.org/wiki/HUD_%28computer_gaming%29) Thanks, Meredith Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Great Online Banking Experiences?
Are there any stellar online banking experiences out there that you know of? --Ambrose Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Great Online Banking Experiences?
For me, Bank of America completely rocks. I've used their online banking for more than 5 years now, and have always loved it. Having lived in Charlotte, NC (BOA headquarters) in the past, I got to see their new ATM designs, which are a good example of Interaction Design at the overall experience/service design level - the combination of the new ATMs + online banking was really well executed IMO. I believe they won some awards for online banking experience several years ago. Jeff On Fri, Jun 27, 2008 at 8:04 AM, J. Ambrose Little [EMAIL PROTECTED] wrote: Are there any stellar online banking experiences out there that you know of? --Ambrose Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Job :: Snr. Information Architect at Fry, Inc.
Fry, Inc. (www.fry.com) helps retailers and consumer goods manufacturers optimize their direct-channel businesses by identifying market opportunities and providing multi-channel solutions. From strategy and marketing through design, development, managed services and fulfillment, Fry provides both the strategic expertise and technical solutions that yield real business results for clients such as Ann Taylor, Brookstone, Crate and Barrel, Eddie Bauer, Godiva Chocolatier, Meijer, The Swiss Colony and Whirlpool. One of the industrys leading e-commerce solutions, Open Commerce Platform, was developed by Fry. With offices in Ann Arbor, Chicago, New York and San Francisco, Fry is a privately held company that has been designing and developing e-commerce applications since 1994. We are currently looking for an experienced user experience professional with experience designing complex, transactional-based (preferably retail, e-comm) websites. Full description below. Please visit us at www.fry.com to apply online. Position Title: Senior Information Architect Department: User Experience Group Reports to: Manager of User Experience Group SUMMARY Senior Information Architects help create innovative, usable Web solutions for our clients. Our Senior Information Architects work together with our clients to understand their business models, channel efforts, and goals as well as to define strategies and approaches for reaching them. They then work with the design and technical teams to create Web sites that will communicate effectively with and be usable for their target customers. ESSENTIAL RESPONSIBILITIES Participates in sales efforts Works with clients to understand their business models and goals and leads defining business requirements, content, and features Participates in and/or leads consulting engagements Conducts multiple methods of primary and secondary research including interviews with key stakeholders, observation, surveys, market research, etc. Analyzes customer segments and their information and functional needs in order to create personas Researches and analyzes industry trends and competitive information Collaborates with project teams to: define strategy as well as site architecture and navigation, map out user flow and experience and define high-level interaction Authors pieces of various strategy documents, analyses, and user guides Participates in client training Conducts ongoing usability testing and assessment Defines metrics for assessing success Acts as customer advocate Participate in ongoing special projects such as white paper development, up-to-speeds, etc. Acts as mentor for Information Architects REQUIREMENTS Minimum 4 years directly related information design and strategy experience Degree work in human factors, HCI, information design, industrial design, or related area strongly preferred Strong knowledge of site design and usability principles, issues, and techniques Previous experience designing complex web sites Ability to analyze customer needs and define strategies for meeting them Ability to organize large bodies of information Ability to work with design team in a collaborative, dynamic environment Professional customer-relation skills and commitment to customer service Excellent written (i.e., writing, editing, and proofing) and oral communication skills Proficiency with VISIO and MS Office suite Strong client education skills Team-building skills ATTRIBUTES Collaborative Commitment to learning Accountable for your actions Strong problem solving skills and detail-oriented to the core Positive and constructive Sense of humor The preceding job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of employees in the position. Consequently, employees may be asked to perform other job duties as required. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Banks and the homepage
Hi Diego: Some of the answers depend on what paths/content the business would like to drive through on their home page to either make or save the business money. Our experience suggests that when users arrive at a Banking Home Page they tend to ignore most links and click directly on the login to access their relationship with the bank (either personal or business) Also see: * Home Page Design -- http://www.uxmatters.com/MT/archives/000212.php * Is Home Page Design Relevant Anymore? - http://www.uie.com/brainsparks/2005/09/29/is-home-page-design-relevant-anymore/ * Usability Tools Podcast: Home Page Design - http://www.uie.com/brainsparks/2007/08/06/usability-tools-podcast-home-page-design/ * Chinese Banks Homepage Usability - http://www.apogeehk.com/research_chinese_banks.html Unfortunately, usually the fight for real estate on the Home Page is less to do with actually helping the business or user and more to do with the business units all wanting attention through marketing campaigns that are not aligned with other channels. Finally, I recently gave a presentation at STC on Home Page Usability -- http://www.stc.org/55thConf/sessions/search03.asp?ID=125 and be pleased to discuss further. rgds, Dan -- Daniel Szuc Principal Usability Consultant Apogee Usability Asia Ltd www.apogeehk.com Usability in Asia The Usability Kit - www.theusabilitykit.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30807 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] unique search result interfaces
his is an excellent question! Thanks Alla! I echo Andy's comments about familiarity with the list model. That said, I think the optimal presentation is dependent on what your audience needs to obtain from the results to take action, and also the nature of the information you're presenting. I work in the real estate industry and we're in the midst of a redevelopment ourselves. In usability testing we were looked at three distinct models of search results: list view, mapped results (we're in real estate, remember) and then an image view. (The image view wasn't as large or slick as searchme.com, but you get the picture.) In-house we believed the map view would be the most relevant and provide the most benefit. In testing though, we were very surprised to learn the map was least favored, while the list and image view were both heavily used and preferred. The strong propensity toward the visual image presentation truly surprised me, since the property seekers were wholly focused on the image rather than also taking other key criteria such as location, price, etc. into account. As a side note, last week at UPA Patrick Hoffman touched on this topic in his Beyond Web2.0 skins and mashups presentation, thought it was geared toward younger users. It was quite informative and he discussed the greater ease to scan or flip through visual images compared to the mental processing of scanning list of text. I did a horrific job of describing his point, but if you are interested, I recommend searching for more info. Again, excellent topic! Erin Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Great Online Banking Experiences?
I think Wachovia is also pretty good and is one of the few banks that has done a good job bridging brick and mortar with the online world. On Fri, Jun 27, 2008 at 8:43 AM, Jeff White [EMAIL PROTECTED] wrote: For me, Bank of America completely rocks. I've used their online banking for more than 5 years now, and have always loved it. Having lived in Charlotte, NC (BOA headquarters) in the past, I got to see their new ATM designs, which are a good example of Interaction Design at the overall experience/service design level - the combination of the new ATMs + online banking was really well executed IMO. I believe they won some awards for online banking experience several years ago. Jeff On Fri, Jun 27, 2008 at 8:04 AM, J. Ambrose Little [EMAIL PROTECTED] wrote: Are there any stellar online banking experiences out there that you know of? --Ambrose Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Great Online Banking Experiences?
Chase as well as Countrywide for me. Basically they both are fast, easy to browse, and have the right content. -Peyush -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of christine chastain Sent: Friday, June 27, 2008 10:31 AM To: Jeff White Cc: IXDA list Subject: Re: [IxDA Discuss] Great Online Banking Experiences? I think Wachovia is also pretty good and is one of the few banks that has done a good job bridging brick and mortar with the online world. On Fri, Jun 27, 2008 at 8:43 AM, Jeff White [EMAIL PROTECTED] wrote: For me, Bank of America completely rocks. I've used their online banking for more than 5 years now, and have always loved it. Having lived in Charlotte, NC (BOA headquarters) in the past, I got to see their new ATM designs, which are a good example of Interaction Design at the overall experience/service design level - the combination of the new ATMs + online banking was really well executed IMO. I believe they won some awards for online banking experience several years ago. Jeff On Fri, Jun 27, 2008 at 8:04 AM, J. Ambrose Little [EMAIL PROTECTED] wrote: Are there any stellar online banking experiences out there that you know of? --Ambrose Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] examples of HUDs on the web?
The first thing that comes to mind is the 37 Signals Yellow Fade Technique that is used as a visual device to create a temporary focal point: http://www.37signals.com/svn/archives/000558.php -geoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30832 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] examples of HUDs on the web?
The first thing that comes to mind is the 37 Signals Yellow Fade Technique that is used as a visual device to create a temporary focal point: http://www.37signals.com/svn/archives/000558.php Thanks Geoff. That's pretty much what I'm thinking of, except I was thinking of a box come up that actually obscures the rest of the page for a moment (well, part of the page). Google Reader does something similar to the YFT whenever a feed has a new item added. The name of the feed glows yellow for a second. My question with the BaseCamp example is, what happens when you're editing an entry that isn't at the top of the page, and the user has to scroll to see it? The yellow won't even show up. This seems like a place where a feedback box in the middle of the page, regardless of whether the modified item is showing on the screen, might be a better option. (Or maybe the two techniques could be used in tandem somehow... or YFT could be used when the item is showing, and my technique could be used when the item is off the page?) Meredith Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] examples of HUDs on the web?
Im In Like WIth You (http://iminlikewithyou.com) displays notifications as users log into the system using AJAX, and there are several OS-level (e.g., Growl for OS X), and application-level (MS Office Outlook) that provide similar functions - notifying users that an event has occurred. I'm not sure they can be classified as a HUD - my understanding of the function (certain aircraft, cars, games, etc...) is that HUDS provide a persistent but presumably non-intrusive display of information in a location that provides some sort of context to the user's activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30832 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Badges? We don't need no steenkin' badges.
Suppose you're creating a campaign site for which the major call to action for users is to grab the HTML for a badge (an image) and stick it on their own site. My instinct is that the word badge is all wrong. As in, a button that says Get the badge and serves as the only call to action on the homepage of said site will not do its job of getting people to the landing page nearly as well as it needs to. What other terms have been used for this? What other terms could be used for this? Thanks in advance for your insights! -r- Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Badges? We don't need no steenkin' badges.
How about an example screenshot and something like Get this for your own site or just Put this on your Web site! A clear example should go far enough explaining what it is and what the benefit would be. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30843 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Great Online Banking Experiences?
WaMu does everything I want it to, as well. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30833 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Badges? We don't need no steenkin' badges.
take a look at how You Tube handles code grabs... simple Embed term  __ Catríona Lohan-Conway User Experience Architect 917 405 5127 [EMAIL PROTECTED] Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Job :: Snr. Information Architect at Fry, Inc.
To clarify, these positions are full-time and available in NYC, Chicago, SF, and Ann Arbor. Fry, Inc. (www.fry.com) helps retailers and consumer goods manufacturers optimize their direct-channel businesses by identifying market opportunities and providing multi-channel solutions. From strategy and marketing through design, development, managed services and fulfillment, Fry provides both the strategic expertise and technical solutions that yield real business results for clients such as Ann Taylor, Brookstone, Crate and Barrel, Eddie Bauer, Godiva Chocolatier, Meijer, The Swiss Colony and Whirlpool. One of the industrys leading e-commerce solutions, Open Commerce Platform, was developed by Fry. With offices in Ann Arbor, Chicago, New York and San Francisco, Fry is a privately held company that has been designing and developing e-commerce applications since 1994. We are currently looking for an experienced user experience professional with experience designing complex, transactional-based (preferably retail, e-comm) websites. Full description below. Please visit us at www.fry.com to apply online. Position Title: Senior Information Architect Department: User Experience Group Reports to: Manager of User Experience Group SUMMARY Senior Information Architects help create innovative, usable Web solutions for our clients. Our Senior Information Architects work together with our clients to understand their business models, channel efforts, and goals as well as to define strategies and approaches for reaching them. They then work with the design and technical teams to create Web sites that will communicate effectively with and be usable for their target customers. ESSENTIAL RESPONSIBILITIES Participates in sales efforts Works with clients to understand their business models and goals and leads defining business requirements, content, and features Participates in and/or leads consulting engagements Conducts multiple methods of primary and secondary research including interviews with key stakeholders, observation, surveys, market research, etc. Analyzes customer segments and their information and functional needs in order to create personas Researches and analyzes industry trends and competitive information Collaborates with project teams to: define strategy as well as site architecture and navigation, map out user flow and experience and define high-level interaction Authors pieces of various strategy documents, analyses, and user guides Participates in client training Conducts ongoing usability testing and assessment Defines metrics for assessing success Acts as customer advocate Participate in ongoing special projects such as white paper development, up-to-speeds, etc. Acts as mentor for Information Architects REQUIREMENTS Minimum 4 years directly related information design and strategy experience Degree work in human factors, HCI, information design, industrial design, or related area strongly preferred Strong knowledge of site design and usability principles, issues, and techniques Previous experience designing complex web sites Ability to analyze customer needs and define strategies for meeting them Ability to organize large bodies of information Ability to work with design team in a collaborative, dynamic environment Professional customer-relation skills and commitment to customer service Excellent written (i.e., writing, editing, and proofing) and oral communication skills Proficiency with VISIO and MS Office suite Strong client education skills Team-building skills ATTRIBUTES Collaborative Commitment to learning Accountable for your actions Strong problem solving skills and detail-oriented to the core Positive and constructive Sense of humor The preceding job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of employees in the position. Consequently, employees may be asked to perform other job duties as required. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] examples of HUDs on the web?
I'm not sure they can be classified as a HUD - my understanding of the function (certain aircraft, cars, games, etc...) is that HUDS provide a persistent but presumably non-intrusive display of information in a location that provides some sort of context to the user's activity. Thanks Matthew. I think they're not HUDs in the traditional sense -- I think I just got that term from the Alias presentation (don't have anything better to call it -- am open to suggestions!). I definitely don't intend these to be persistent. Im In Like WIth You (http://iminlikewithyou.com) displays notifications as users log into the system using AJAX, and there are several OS-level (e.g., Growl for OS X), and application-level (MS Office Outlook) that provide similar functions - notifying users that an event has occurred. I just spent a minute on Im In Like With You and that's almost exactly what I have in mind, but I was intending mine to come up right after you click OK to complete an action. I'll poke around a bit more and see what else they have. Much appreciated! Meredith Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Help on quick survey
Hi list - I'm doing a very quick survey for a Facebook application I'm working on. I don't need a lot of responses, but it would be great to have responses quickly and from some people who are not like me. If you can *forward *the survey to ONE person you know who is *NOT a techie/software industry person* and ask them to complete it today, that would be a huge help (and I'd be happy to return the favor for you any time in the future.) They don't necessarily have to be an existing Facebook user but probably shouldn't be the kind of person who has never heard of Facebook. It's an 8-question survey and all participants who complete the survey will be entered in a drawing to win one of two $15 Amazon.com gift certificates. * Here's the link: http://www.surveymonkey.com/s.aspx?sm=u_2fWXhmHBX4GJSRKTPDhBmw_3d_3d* Thanks! Cindy Alvarez The Experience is the Product - http://www.cindyalvarez.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Great Online Banking Experiences?
Hands down best banking experience I've ever had is Smile.co.uk http://www.smile.co.uk/images/flash/smiledemo/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=30833 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] examples of HUDs on the web?
Have you considered the Self Healing Transition from the Yahoo pattern library?( http://developer.yahoo.com/ypatterns/pattern.php?pattern=selfhealing) On Fri, Jun 27, 2008 at 1:42 PM, Meredith Noble [EMAIL PROTECTED] wrote: I'm not sure they can be classified as a HUD - my understanding of the function (certain aircraft, cars, games, etc...) is that HUDS provide a persistent but presumably non-intrusive display of information in a location that provides some sort of context to the user's activity. Thanks Matthew. I think they're not HUDs in the traditional sense -- I think I just got that term from the Alias presentation (don't have anything better to call it -- am open to suggestions!). I definitely don't intend these to be persistent. Im In Like WIth You (http://iminlikewithyou.com) displays notifications as users log into the system using AJAX, and there are several OS-level (e.g., Growl for OS X), and application-level (MS Office Outlook) that provide similar functions - notifying users that an event has occurred. I just spent a minute on Im In Like With You and that's almost exactly what I have in mind, but I was intending mine to come up right after you click OK to complete an action. I'll poke around a bit more and see what else they have. Much appreciated! Meredith Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Michael B. Moore • Pure InfoDesign • 415.246.6690 M • www.pureinfodesign.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] IA of IDEA 2008
Does anyone else find it either: a) annoying; b) deceptive or c) bad IA that the IA sites navigation has a tab for Program and Speakers, and then have just a list of confirmed speakers. Should they not have a schedule listed there? A sub nav item perhaps? Is there any excuse for this? Filed under: Findability, Navigation -- ~ will Where you innovate, how you innovate, and what you innovate are design problems - Will Evans | User Experience Architect tel +1.617.281.1281 | [EMAIL PROTECTED] twitter: https://twitter.com/semanticwill - Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] IA of IDEA 2008
I noticed this as well. I don't know whether this is bad IA, or just a bad business decision. I think it's rather strange to expect people to decide to attend a conference merely based on the list of names who may or may not speak there, with no indication of a program. So strange, in fact, that I removed IDEA from my conferences to consider attending list for the coming year. Dmitry On Fri, Jun 27, 2008 at 8:39 PM, Will Evans [EMAIL PROTECTED] wrote: Does anyone else find it either: a) annoying; b) deceptive or c) bad IA that the IA sites navigation has a tab for Program and Speakers, and then have just a list of confirmed speakers. Should they not have a schedule listed there? A sub nav item perhaps? Is there any excuse for this? Filed under: Findability, Navigation -- ~ will Where you innovate, how you innovate, and what you innovate are design problems - Will Evans | User Experience Architect tel +1.617.281.1281 | [EMAIL PROTECTED] twitter: https://twitter.com/semanticwill - Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
