Re: [IxDA Discuss] UX Team Collaboration

2009-09-02 Thread Duane Taylor
I've used SVN for document assets once, but the downside is that the
front-end tools are primitive (like Tortoise SVN)and some folks would
rather not be bothered w/ having to understand all the SVN lingo.  To
be honest, almost all the projects I've worked on we have a
commercial CMS like Stellant or Sharepoint.  Recently, I started
looking into Jive (http://www.jivesoftware.com/), which we are
beginning to set up at my work and it does a good job of version
management and other things, but it is pricey.


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[IxDA Discuss] JOB: User Experience, User Interface, Interaction Design and User Researcher - California - CISCO - Permanent

2009-09-02 Thread breroger
4 Permanent User Experience, User Interface, Interaction Design and User
Researcher Jobs at CISCO in California
 +contact recruiter Brent at brero...@cisco.com if interested+
 
1. User Experience Manager - San Jose - Small Business Solutions Business
Unit
This leadership position within the Small Business Solutions Business Unit
encompasses responsibility for driving all aspects of the Business Unit¹s
user experience activities. You will be responsible for establishing and
driving the overall strategy with emphasis on interactive design, visual
design, documentation, and Œout of box¹ end user experience.
 
2. Senior User Experience Designer ­ San Francisco ­ Cisco¹s Consumer
Business Group (CBG) (Flip Video www.theflip.com)
CBG is seeking a Senior User Experience Designer to join our growing design
team to work on a variety of website, software, hardware, and other user
experience efforts. We are looking for someone with the talent to create
elegant designs, the skills to participate throughout the end-to-end product
develop process, and the passion to help us create innovative experiences
for our users. 
The central focus for this role will be to design the online rich-media web
application and Flipshare site user experience
 
3. Senior User Researcher - Santa Clara ­ WebEx group
Cisco/WebEx is looking for Senior User Researcher to join the User
Experience Team. In this position you will be working closely with visual
designers, interaction designers, usability engineers, product managers and
engineers to define the user experience of Cisco/WebEx¹s communications
suite.
Responsibilities -designing test plans and conducting ethnographic
research,
generating user personas and scenarios, conducting heuristic reviews and
usability studies
*Graduate degree in Cognitive Psychology, Human Computer
Interaction, 
Human Factors, Sociology, Anthropology or related field
 
4. Interaction Designer - ­ San Francisco ­ Cisco¹s Consumer Business Group
(CBG) (Flip Video www.theflip.com)
They need an Interaction Designer to work on software, hardware, websites,
and other materials. We want someone with the talent to create elegant
designs that appeal to a wide range of customers, the skills to support the
product definition process, and the passion to help us create the best
possible experience for our users.
The central project for this role will be the Windows, Mac, and Web
applications that our users employ to work with the videos they capture with
our cameras. We need someone who can contribute to the design from the early
conception of tools¹ functionality through to the final behavior
specification, giving our products an elegant design that supports our
brand: accessible, simple, and effective. The position will also involve
various other design projects, including some collaboration with visual
design in defining the presentation of the interface.
 

Brent Rogers   CISCO
Recruiter

Phone:469-255-0254
Mobile: 469-223-2085
LinkedIn: linkedin.com/in/hotjob
twitter: twitter.com/BrentRecruiter

CISCO Job Link: CISCO.com/Jobs





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Re: [IxDA Discuss] UX Team Collaboration

2009-09-02 Thread Steve Magdaraog
Hi Tom, 

I recommend you take a look at getdropbox.com. It's a great online
backup tool and shared folder with version control that lets you sync
files across different computers %u2013 Windows, Mac and Linux. 

Basically you sign up for an account, install their software and
assign a folder in your computer as a shared resource. Dropbox will
automatically backup your files and track the changes from a
specified folder. In addition, you may share the contents of the
folder with your team to keep everyone up-to-date.

Dropbox has a free account which comes with 2GB of space you and your
team can use for as long as you like. 

I've been using it for almost a year and am very happy with it. Hope
this helps.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Scott Chappell
I think some amount of redundant navigation is ok...and breadcrumbs
specifically are a place where navigation redundancy is fine.  You
can make a case for or against redundant navigation depending on the
site, the purpose of the site, and the site visitor profile. What is
the nature of the site?  Do you have a screenshot / wireframe of the
page to share?


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Re: [IxDA Discuss] Preferred Font for a logo and index page

2009-09-02 Thread Torry
myriad pro 

http://www.fonts.com/FindFonts/Detail.htm?pid=427413OVRAW=myriad
proOVKEY=myriad
proOVMTC=standardOVADID=47893552022OVKWID=236371336522


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[IxDA Discuss] UX Brighton Event: September Special on Gameplay Research Design

2009-09-02 Thread Danny Hope
(Cross-posted)

When: September 8th, 2009
Where: iCrossing, Black Lion Street, Brighton (Map)
Time: 6:30 pm -
Cost: £ free
Details: http://uxbrighton.org.uk/gameplay-research-and-design

Talk descriptions will follow, but we've got *2 great speakers so book quickly*.

*GiGi Demming* (User Testing Manager at Sony Computer Entertainment Europe) 
*Gareth White* (Co-director of Vertical Slice and ex-Rockstar Games developer)

We may also have one or two other *mystery guests(!)* and possibly a demo.

After the talks, we’ll continue the conversation over a drink at The
Black Lion (next door to iCrossing).

-- 
Danny Hope
User Experience Consultant, Brighton (UK)
+44 (0)7595 226 792
@yandle

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[IxDA Discuss] A list of conference dates/deadlines with relevance to our community

2009-09-02 Thread Mads Soegaard
Dear all,

[apologies for cross-postings]

I've compiled a list of conference dates/deadlines with relevance to
our community. I aim to send an updated overview every once in a
while.

There's a printerfriendly version (for hanging on your wall) at
http://www.interaction-design.org/calendar/printerfriendly.html
or a world map at http://www.interaction-design.org/calendar/map.html

If you feel something is missing, or if you find errors, please go to
http://www.interaction-design.org/calendar/ and make additions or corrections.

---
ISWC 2009, International Symposium on Wearable Computers
Linz, Austria
From Sep 04 to Sep 07 2009

Deadline(s):
5 April 2009: Submission Deadline (Full Papers, Posters, Notes)
18 May 2009: Submission Deadline (Late Breaking Results, Design Contest)

More info on http://www.iswc.net

---
HCI4MED 09 - 2nd Workshop on HCI for Medicine and Health Care
Cambridge, UK
From Sep 05 to Sep 05 2009

Deadline(s):

More info on http://hci4all.at/hci4med09.html

---
Mensch und Computer 2009
Berlin, Germany
From Sep 06 to Sep 09 2009

Deadline(s):
6 July 2009: Early Bird Registration (Anmeldung mit Frühbucherrabatt)
31 August 2009: Online Registration (Online-Anmeldung)

More info on http://www2.hu-berlin.de/mc2009/

---
INTERACCIÓN 09
Barcelona, Spain
From Sep 07 to Sep 09 2009

Deadline(s):
15 April 2009: Submission Deadline
10 June 2009: Final Version

More info on http://interaccion2009.aipo.es/

---
TAMODIA 2009
Cambridge, United Kingdom
From Sep 07 to Sep 08 2009

Deadline(s):
27 April 2009: All paper categories (Scientific, Industrial/Demo,
Student Short)

More info on http://ihcs.irit.fr/tamodia2009/

---
ECSCW09 Conference
Vienna, Austria
From Sep 07 to Sep 11 2009

Deadline(s):
6 March 2009: Full/short papers submissions due
3 April 2009: All other submissions due

More info on http://www.ecscw09.org

---
Workshop on Affective Brain-Computer Interfaces (ABCI 2009)
Amsterdam, The Netherlands
From Sep 09 to Sep 09 2009

Deadline(s):
22 June 2009: Submission Deadline

More info on http://hmi.ewi.utwente.nl/abci2009/

---
HAID'09, 4th International Workshop on Haptic and Audio Interaction Design
Dresden, Germany
From Sep 10 to Sep 11 2009

Deadline(s):
19 June : Posters and demos due for submission
20 April 2009: Papers due for submission

More info on http://www.ias.et.tu-dresden.de/akustik/HAID09/

---
Affective Computing and Intelligent Interaction 2009
Amsterdam, The Netherlands
From Sep 10 to Sep 12 2009

Deadline(s):
6 April 2009: Submission Deadline

More info on http://www.acii2009.nl/

---
11th International Conference on Engineering and Product Design Education
Brighton, UK
From Sep 10 to Sep 11 2009

Deadline(s):

More info on http://www.epde09.org/

---
CRIWG 2009, 15th Collaboration Researchers' International Workshop on Groupware
Peso da Régua, Douro, Portugal
From Sep 13 to Sep 17 2009

Deadline(s):
3 April 2009: Submission Deadline

More info on http://www.criwg.org

---
Social Signal processing Workshop 2009
Amsterdam
From Sep 13 to Sep 13 2009

Deadline(s):
15 June 2009: Submission Deadline

More info on http://osterlix.idiap.ch/~vincia/sspworkshop/

---
IVA 2009, 9th International Conference on Intelligent Virtual Agents
Amsterdam, The Netherlands
From Sep 14 to Sep 16 2009

Deadline(s):
17 April 2009: Submission Deadline

More info on http://iva09.dfki.de

---
IDEA 2009, the annual Information Architecture Institute Conference
Toronto, Ontario, Canada
From Sep 15 to Sep 16 2009

Deadline(s):

More info on http://ideaconference.org/2009/

---
MobileHCI 2009
Bonn, Germany
From Sep 15 to Sep 18 2009

Deadline(s):
16 February 2009: Submission Deadline for full and short papers

More info on http://www.mobilehci09.org/

---
Mobile Interaction with the Real World 2009
Bonn, Germany
From Sep 15 to Sep 15 2009

Deadline(s):
4 May 2009: Submission Deadline

More info on http://mirw09.offis.de/

---
Mobile HCI 2009 Tutorial day
Bonn, Germany
From Sep 15 to Sep 15 2009

Deadline(s):

More info on http://www.mobilehci09.org/program/tutorials

---
EuroSSC 2009
Guildford, UK
From Sep 16 to Sep 18 2009

Deadline(s):
27 April 2009: 

Re: [IxDA Discuss] UX Team Collaboration

2009-09-02 Thread Rob Szumski
We currently use Jungledisk Workgroup to manage multiple versions of
comps, icon libraries, interactive prototypes, etc. A new web view
just launched in beta which makes easy access to your files from any
computer.

I like this solution because it scales seamlessly and also works
across Windows, Mac and Linux.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Where Industrial Design Meets IxD - Grad Programs

2009-09-02 Thread Leo Ham
Hello,

I am a recent CogSci - HCI graduate and I'm looking into Industrial
Design (ID) programs that have close ties with IxD.

Or the other way around...IxD programs that deal beyond digital
media.

I've found the ID program at SCAD close to what I'm looking for.
Their curriculum includes Methods of Contextual Research

Any other?

Thanks!

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Re: [IxDA Discuss] Preferred Font for a logo and index page

2009-09-02 Thread mediametrics
Hi,

I am a fan of Interstate and Myriad Pro (Semi Bold).  As others said
in this discussion there is no set rules, we can choose fonts that
adapts to our concept and in terms of logo - whichever adapts to the
brands appeal.

I really like Myriad Pro as the texts are very clear and the width is
extremely structured.

Sathish Sampath
www.sathishsampath.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Where Industrial Design Meets IxD - Grad Programs

2009-09-02 Thread Nils-Erik Gustafsson
Check out the excellent MSc progamme in Interaction Design at the Umeå
School of Design in Umeå, Sweden. It might be a bit of a commute,
though... ;-)

http://www.dh.umu.se/default.asp?ml=10447

/Nils-Erik


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[IxDA Discuss] UI Translation Resource

2009-09-02 Thread Victor Lombardi
Hi All --

Can anyone recommend an agency or online service to translate user
interface text? It will be translated from English to several other
languages, and capturing the tone of voice is just as important as
conveying accurate meaning and localizing ideas in some cases.

I'm based in New York, but open to work with agencies elsewhere. 

Thanks in advance,
Victor Lombardi


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Re: [IxDA Discuss] UI Translation Resource

2009-09-02 Thread Patrick Chamberlin
Victor, I'm told that www.worldwriters.com are very good.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] UI Translation Resource

2009-09-02 Thread mediametrics
I can get you my partner company, in case you have any specific spec
which they have to work with.  I used a company here in India for my
US client, worked well on cost and also in output.  I can put you
directly to them, if you dont mind working with an outside company.

Thanks,

Sathish Sampath
www.sathishsampath.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Preferred Font for a logo and index page

2009-09-02 Thread krvishal tdt
Hi Kristen,

I prefer verdana for most of the cases due to widly accepetance and
available accross

the plateform. If you are very perticular aboud brand you have to go with
embedding fonts

in your website. Embedding we do some time but not most of time but try to
avoid

 

Krvishal

the design tree http://www.thedesigntree.net/ 

+91 9886173878

 

 -Original Message-

 From: new-boun...@ixda.org [mailto:new-boun...@ixda.org] On Behalf Of

 Kristen

 Sent: 01 September 2009 12:37

 To: disc...@ixda.org

 Subject: [IxDA Discuss] Preferred Font for a logo and index page

 

 I'm creating a web page and am having issues selecting a font.  I

 recently watched a documentary on Helvetica, but it left me wondering

 if that really is the best way to go.  Helvetica seems to be timeless

 but also does not stand out.

 

 What is your favourite font and why?

 

 Do you think small changes in a font will affect perception of a

 brand in one way or another?

 

 

 

 Reply to this thread at ixda.org

 http://www.ixda.org/discuss?post=45269

 

 

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[IxDA Discuss] [Event] Design by Fire conference 2009 - Utrecht, NL

2009-09-02 Thread Yohan Creemers
Tuesday October 20th 2009, Spoorwegmuseum Utrecht (NL)

For the third year in a row IxDA Nederland and Chi Nederland organize
an international conference on interaction design. The event, by the
name of 'Design by Fire 2009', offers an inspiring stage for
interaction, information, interface and experience designers.


THIS YEAR'S PROGRAM
The 2009 program is shaping up nicely. We are very pleased with the
speakers who confirmed so far:

* Robert Hoekman, Jr., author of Designing the Obvious, Designing the
Moment and the upcoming Web Anatomy, accepted our invitation to
keynote at this year's conference. He will address the topic of
Interaction Design Frameworks;

* James Box  Cennydd Bowles, UX Designers at Clearleft, will examine
parallels between music and interaction design, including harmony,
genre, rhythm, fashion and emotion;

* Tom Jenkins, working as a Design Specialist in the Service and UI
Design team at Nokia Design, will give suggestions for communicating
new interactions;

* Alrik Koudenburg, a curious and analytical design director, will
talk about the importance to keep taking risks, about getting
comfortable with being uncomfortable to come up with fresh new work;

* Ronald Mannak, founder and CEO at Monodomo (formerly 1uptoys), will
present a case study showing how to develop a successful product with
an innovative user interface and a rich user experience;

* Matt Jones, co-founder and lead designer at Dopplr.com, will
examine how great UX design can maximize the services' benefits and
impact.


Like previous years, there will be enough time for the audience to
participate in discussions after each presentation.

Visit http://www.designbyfire.nl or follow us at
http://twitter.com/designbyfire for program updates.


JOIN US!
Design by Fire 2009 will take place on Tuesday October 20th in the
lecture hall of the Spoorwegmuseum (Dutch National Railway Museum),
Utrecht. We would love to meet you there. Early birds are rewarded
with a 30 euro discount, but bear in mind: seats are limited, so save
your spot today.
http://www.designbyfire.nl/tickets




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Re: [IxDA Discuss] UI Translation Resource

2009-09-02 Thread Harry Brignull
Carsten Schmitt and Poppy James did a talk on this general topic at a recent
UX Brighton event. The video is here if you're interested:
http://www.vimeo.com/6113642

http://www.vimeo.com/6113642
--
Dr. Harry Brignull
User Experience Consultant
http://www.90percentofeverything.com
+ 44 (0)7920 474784



On Wed, Sep 2, 2009 at 2:51 AM, mediametrics sa...@mediametrics.co.inwrote:

 I can get you my partner company, in case you have any specific spec
 which they have to work with.  I used a company here in India for my
 US client, worked well on cost and also in output.  I can put you
 directly to them, if you dont mind working with an outside company.

 Thanks,

 Sathish Sampath
 www.sathishsampath.com


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=45321


 
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[IxDA Discuss] UX Book Club (South India) - Chennai

2009-09-02 Thread Sathish Sampath
Hi All,

 

I am planning to form the team for our UX book club.  Lots of things are
happening around in our industry, and Ux is getting its flavoured change
every day.  
There are new things tried every minute (even when I am writing this email
and when you are reading this).  Lets get together and create a synergy and
keep ourselves updated with every move.  We can do lots if we get to gether.

 

You don't need to be only in and around chennai now a days to be part, there
is a lot of way we can connect.  Its just the extention of hand and
connecting to the other.

 

Put your interest and your email id in -
http://www.uxbookclub.org/doku.php?id=chennai

 

As you know creating such things need some group of people, and I am happy
that people have started putting their entries.  Once we reach a good
number, I can promise you, we are stepping our way to a new horizon of
mutual help.

 

Its not just you, please spread the word across and I am sure we can realise
our dreams quicker.

 

Sathish Sampath

Director - International Business

logo

mailto:sa...@mediametrics.co.in| Phone - +91 - 9962590908

http://www.mediametrics.co.in http://www.mediametrics.co.in/ |
www.sathishsampath.com

 

 

image001.jpg
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[IxDA Discuss] i phone app for frustrated clients - real estate company

2009-09-02 Thread Sathish Sampath
Hi,

 

I have a project coming along with me for creating an I phone App, that
would be a handling point of clients extreme grievances (it's a real estate
company).  There are about 27 categories and another 13 categories inside
the main categories.  The clients point is that this has to be easy to be
accessable and the clients should have preferences at any point in time to
choose varieties of options in the same,  having a very limited show area in
i phone and also basically the target time of usage of this App is when the
users are frustrated or angry.  So I think the UX angle to this App is
extremely important.

 

I want to know if someone has done projects of similar extent? or done
projects for handling negative emotions of people like grievance handling
system etc..?  Please advise on how to think on the UI, in case for the
same, and in case any reference materials, please share it with me. it would
be of great use for me.

 

Thanks,

 

Sathish Sampath

Director - International Business

logo

mailto:sa...@mediametrics.co.in| Phone - +91 - 9962590908

http://www.mediametrics.co.in http://www.mediametrics.co.in/ |
www.sathishsampath.com

 

 

image001.jpg
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Re: [IxDA Discuss] UCD vs Design Again? Really?!? [was: We don't blah blah blah]

2009-09-02 Thread Todd Zaki Warfel


On Sep 1, 2009, at 11:32 PM, Jared Spool wrote:

No, I wouldn't. Dozens of interviews I've conducted with self- 
proclaimed UCD professionals shows there is very little overlap in  
what UCD means or what a UCD professional does.


Precisely why we use a data-driven goal oriented design approach and  
not user-centered design approach. With a data-driven goal oriented  
design approach we can make room for things like user goals, business  
goals, etc.



Cheers!

Todd Zaki Warfel
Principal Design Researcher
Messagefirst | Designing Information. Beautifully.
--
Contact Info
Voice:  (215) 825-7423
Email:  t...@messagefirst.com
AIM:twar...@mac.com
Blog:   http://toddwarfel.com
Twitter:zakiwarfel
--
In theory, theory and practice are the same.
In practice, they are not.





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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Joe Lanman
If your site structure is well thought out and not too complex, I think it
can be helpful to display it to the user through breadcrumbs, especially if
they spend a lot of time in the system and it would benefit them to learn
the structure.

Take URLs for instance - at the very least users can see what domain they're
in - useful for security, and if they go directly to that domain they'll get
the home page. Well structured URLs further this idea:

  http://www.guardian.co.uk/environment/2009/sep/01/climate-change-poll

I know from this URL that http://www.guardian.co.uk/environment will show me
general environment news. I'm not saying novice users will pick this up
straight away, but for people who use a system intensively, it's an
efficient way to convey structure.



2009/9/1 Scott Chappell sc...@notesondesign.net

 I think some amount of redundant navigation is ok...and breadcrumbs
 specifically are a place where navigation redundancy is fine.  You
 can make a case for or against redundant navigation depending on the
 site, the purpose of the site, and the site visitor profile. What is
 the nature of the site?  Do you have a screenshot / wireframe of the
 page to share?


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://formd.net

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Re: [IxDA Discuss] UCD vs Design Again? Really?!? [was: We don't blah blah blah]

2009-09-02 Thread Ali Naqvi
Todd,
how do you collect your data? is it quantitative or qualitative
data?



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] i phone app for frustrated clients - real estate company

2009-09-02 Thread David Kozatch
Putting myself in the shoes an aggrieved tenant I would first say that
it would increase my frustration if I were told to download an iPhone
app in order to communicate with my real estate company!  Clearly the
app has to be created and positioned with the idea of added value -
not only as the main interface for communication of
complaints/problems.  Therefore, you may want to have a good balance
of value added features and grievance features. 

As for dealing with grievances, you need to hire a good writer who
can make the app feel like a person is doing the helping, not a
machine.  I recommend you review this slideshare presentation for
some tips re: building humanity into your interface:
http://bit.ly/ncGxv.

As for your 27 categories, it sounds like you may want to do a card
sort exercise, using some accepted menu items that are common to the
iPhone.  There are a few inexpensive online card sort engines out
there (e.g., websort.net) that you may want to use or simply go to
the lobby of one of the properties and ask tenants to complete a
quick card sort in exchange for some perk or reward ($ will work
too).  Involving the tenants in the process will have a nice PR
payoff as well; I would post notices in the buildings telling tenants
that you are looking for their ideas to help the company better handle
issues/complaints.

Best of luck!


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=45328



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Re: [IxDA Discuss] Designing a long list of items that people mustchoose from.

2009-09-02 Thread Juan Lanus
Hi Paul,

Firstly, I would look at the existing information (industry, occupation) to
detect strange numbers: too high or too low. These might be indicating a
misplaced occupation or a wrong labeled industry. this could be useful for
fixing classification error or a complete waste of time, but I could not
resist doing the analysis.

Secondly, I would make the selection process as transparent to the user as
possible, so they clearly realize that the industry question is a means to
help them by narrowing the choices in the second question.
I would consider adding an all of them option in the industry question.
I would make the reaction to an industry selection change highly performant,
sub-second, through the use of some simple javascript, so the user can
experiment without the pain of annoying waits, and without losing the focus.

This is to help a user that does not share the mental model of those who
made the taxonomy. For example, I work for a software factory and might find
things under consulting, software or outsourcing. Because industry is not
a parent classification for occupation, think of the guy who works as a
gardener in a pharmaceutical laboratory. Or an accountant in a casino.

Additionally, depending on the characteristics of the audience, I could set
an accelerator so they can type words or parts of words and get the list
shortened by means of al AJAX script. Like thus:
http://www.tecnosol.com.ar/ui/CG012.htm
Notice that for the accelerator to be useful it must find occurences of the
typed text not only at the beginning of the list items but anywhere,
including inside words. It is very important for this feature to be useful
that it beared zero time learning, and also that it could be bypassed
without noticing it.

If applicable I would also implement a multihierarchy in order to be able to
add an occupation into more then one industry.
--
Juan Lanus


On Tue, Sep 1, 2009 at 12:05, Amy Jones ajo...@convio.com wrote:

 Have you thought of doing a survey and having people self-identify their
 occupation?  No constraints, just a text field (or two- one for industry
 and one for occupation).  You could even do it as a fill in the blank,
 eg, I work as a _ in the __ industry.
 You'd need a fairly large sample size, but it sounds like you may be
 working with a well-defined audience.

 Once you have a large list of how people think of their industry and
 occupation, you can normalize it and that becomes your list.

 You're never going to have a truly exhaustive list, though (unless
 you're dealing with a very constrained system), so the choice becomes
 having people not answer or answer incorrectly, vs having an optional
 not listed selection and having them write-in their occupation if they
 don't see it on the list.  The first means you'll get less accurate
 data, the second means you'll get more data that will be hard to do
 anything with, so there are trade-offs either way.

 Good luck!

 --Amy Jones


 -Original Message-
 From: discuss-boun...@lists.interactiondesigners.com
 [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of
 Paul Trumble
 Sent: Tuesday, September 01, 2009 9:34 AM
 To: disc...@ixda.org
 Subject: [IxDA Discuss] Designing a long list of items that people
 mustchoose from.

 All:

 I'm looking for some advice, examples or even recommendations of who
 might
 be good at solving this particular problem for us.

 In the context of a longish multi-page web form we have a need for the
 user
 to tell us at a fairly granular level what their occupation is.  the
 total
 length of the list is long, more than 1,000 choices.  The accuracy of
 the
 answer is pretty important to our business as is our desire not to stop
 the
 users flow through the application because of either the difficulty or
 perceived intrusiveness of the question.  I should add that most users
 don't
 view the question as being necessary based on their understanding of
 what
 they are filling out.

 Currently we use an introductory question (labeled currently 'industry',
 but
 in the past 'line of work' - the better version) to narrow down the list
 of
 occupations that are presented to the individual.  This approach may
 well be
 the best solution to a difficult problem, but it brings a little
 emotional
 and cognitive overhead with it.  Regularly when we observe users they
 will
 grumble that we are asking the same question twice, less so with the
 'line
 of work' label I believe.

 Part of the problem with we have with this approach is that the choices
 in
 the industry list are not very good.  The selections for industry are
 confusing and users don't always grasp that if their occupation is not
 showing up as a choice the solution to the problem might be to choose a
 different industry.  The actual list has some regulatory constraints and
 a
 fair amount of internal political baggage.

 We are looking for a way to develop a new taxonomy that might make the
 process more 

Re: [IxDA Discuss] Designing a long list of items that people mustchoose from.

2009-09-02 Thread Juan Lanus
Oops! After having sent my posting I noticed the other part of this thread
... and the list narrowing issues.
I have something to add ...
What I did was to make my autocompleter search not only the displayed item
descriptions but also related keywords associated with the official names,
that were not displayed. Including colloquial terms that the user never sees
in the page.
Thus, one looking for accelerator would also find items containing
autocomplete.
In your case it might be useful to gather information on what the user
searched for and what occupation finally chose and build an associations map
from eral life data.
--
Juan Lanus


On Wed, Sep 2, 2009 at 10:59, Juan Lanus juan.la...@gmail.com wrote:

 Hi Paul,

 Firstly, I would look at the existing information (industry, occupation) to
 detect strange numbers: too high or too low. These might be indicating a
 misplaced occupation or a wrong labeled industry. this could be useful for
 fixing classification error or a complete waste of time, but I could not
 resist doing the analysis.

 Secondly, I would make the selection process as transparent to the user as
 possible, so they clearly realize that the industry question is a means to
 help them by narrowing the choices in the second question.
 I would consider adding an all of them option in the industry question.
 I would make the reaction to an industry selection change highly
 performant, sub-second, through the use of some simple javascript, so the
 user can experiment without the pain of annoying waits, and without losing
 the focus.
 This is to help a user that does not share the mental model of those who
 made the taxonomy. For example, I work for a software factory and might find
 things under consulting, software or outsourcing. Because industry is not
 a parent classification for occupation, think of the guy who works as a
 gardener in a pharmaceutical laboratory. Or an accountant in a casino.

 Additionally, depending on the characteristics of the audience, I could set
 an accelerator so they can type words or parts of words and get the list
 shortened by means of al AJAX script. Like thus:
 http://www.tecnosol.com.ar/ui/CG012.htm
 Notice that for the accelerator to be useful it must find occurences of the
 typed text not only at the beginning of the list items but anywhere,
 including inside words. It is very important for this feature to be useful
 that it beared zero time learning, and also that it could be bypassed
 without noticing it.

 If applicable I would also implement a multihierarchy in order to be able
 to add an occupation into more then one industry.
 --
 Juan Lanus



 On Tue, Sep 1, 2009 at 12:05, Amy Jones ajo...@convio.com wrote:

 Have you thought of doing a survey and having people self-identify their
 occupation?  No constraints, just a text field (or two- one for industry
 and one for occupation).  You could even do it as a fill in the blank,
 eg, I work as a _ in the __ industry.
 You'd need a fairly large sample size, but it sounds like you may be
 working with a well-defined audience.

 Once you have a large list of how people think of their industry and
 occupation, you can normalize it and that becomes your list.

 You're never going to have a truly exhaustive list, though (unless
 you're dealing with a very constrained system), so the choice becomes
 having people not answer or answer incorrectly, vs having an optional
 not listed selection and having them write-in their occupation if they
 don't see it on the list.  The first means you'll get less accurate
 data, the second means you'll get more data that will be hard to do
 anything with, so there are trade-offs either way.

 Good luck!

 --Amy Jones


 -Original Message-
 From: discuss-boun...@lists.interactiondesigners.com
 [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of
 Paul Trumble
 Sent: Tuesday, September 01, 2009 9:34 AM
 To: disc...@ixda.org
 Subject: [IxDA Discuss] Designing a long list of items that people
 mustchoose from.

 All:

 I'm looking for some advice, examples or even recommendations of who
 might
 be good at solving this particular problem for us.

 In the context of a longish multi-page web form we have a need for the
 user
 to tell us at a fairly granular level what their occupation is.  the
 total
 length of the list is long, more than 1,000 choices.  The accuracy of
 the
 answer is pretty important to our business as is our desire not to stop
 the
 users flow through the application because of either the difficulty or
 perceived intrusiveness of the question.  I should add that most users
 don't
 view the question as being necessary based on their understanding of
 what
 they are filling out.

 Currently we use an introductory question (labeled currently 'industry',
 but
 in the past 'line of work' - the better version) to narrow down the list
 of
 occupations that are presented to the individual.  This approach may
 well be
 the best solution to a 

Re: [IxDA Discuss] Where Industrial Design Meets IxD - Grad Programs

2009-09-02 Thread Barbara Ballard
On Tue, Sep 1, 2009 at 5:13 PM, Leo Hamlhe...@gmail.com wrote:
 I am a recent CogSci - HCI graduate and I'm looking into Industrial
 Design (ID) programs that have close ties with IxD.


University of Kansas has a MA in IxD that shares a lot with the ID
program. And a professor who is formerly head of human factors for
IDSA.

http://www.sadp.ku.edu/design/interaction/

~
Barbara Ballard
Skype: barbara_ballard
Twitter, Delicious: barbaraballard
email: barb...@littlespringsdesign.com
1.785.838.3003

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[IxDA Discuss] suggestions for best in class B2B websites?

2009-09-02 Thread Meredith Noble
Hi all,

 

Does anyone have any B2B websites that they'd hold up as good examples?
I'm doing a competitive review and none of my client's direct
competitors have remarkable websites.

 

I'm looking for:

 

- A well-done B2B site

- The company preferably sells a service rather than a physical product

- Bonus if the company provides some selling tools right on the website
rather than asking the customer just to call in for a quote

- Bonus if the company has a self-service website for customers (DOUBLE
bonus if I can become a customer so as to check it out!)

 

We're going to do a logistics company (FedEx or UPS), a water delivery
company (Poland Springs), and a software company (Bentley) but I'm
reaaally struggling with others for some reason.

 

Would be so grateful for other ideas.

 

Thanks gang,

 

Meredith


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Re: [IxDA Discuss] UCD vs Design Again? Really?!? [was: We don't blah blah blah]

2009-09-02 Thread Christian Crumlish
I think behind this polarization is a history in which, for example, there
was a perception that engineered products did not take the user sufficiently
into account, so there was a campaign, or philosophy, or set of
methodological tools that marched together under the banner of advocating
for the user.
I think the concept of usability engineering most likely derives from a
similar, perhaps earlier impulse: a diagnose that things were sometimes
functional but difficult to use, and that studying the user's efforts to use
the product might provide insights into how to improve it by making it more
usable.

I think the user interface and user experience terms (after both usability
and ucd) derive from the same impulse again. To this day UED or UX or UI
people on digital product teams often feel that they are, among other
things, the user's advocate, the person gently and tactfully reminding (or
annoyingly and condenscendingly lecturing) the engineers that lay people
(end users) have to be met halfway.

I think if we called ourself empathomancers we wouldn't get as many gigs.

So when I see Jared tweaking the collective noses of the UCD industry, it
looks to me like in many ways there is agreement on some vague premises
(consider the user); disagreement on the relative value of different
concerns (center more on the user, the user is not the center); mixed
views of how the playing field is currently tilted and what would most
improve our processes; strong disagreement around the veracity, utility, and
scientific validity of various methods; and a little bit of professional
mindshare meme competition around which framing terms will yield the most
value in the marketplace.

-x-

On Wed, Sep 2, 2009 at 4:21 AM, Todd Zaki Warfel li...@toddwarfel.comwrote:


 On Sep 1, 2009, at 11:32 PM, Jared Spool wrote:

  No, I wouldn't. Dozens of interviews I've conducted with self-proclaimed
 UCD professionals shows there is very little overlap in what UCD means or
 what a UCD professional does.


 Precisely why we use a data-driven goal oriented design approach and not
 user-centered design approach. With a data-driven goal oriented design
 approach we can make room for things like user goals, business goals, etc.


So you practice Big G design... :D

-x-

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Re: [IxDA Discuss] UX Team Collaboration

2009-09-02 Thread Adrian Howard


On 1 Sep 2009, at 18:36, Duane Taylor wrote:


I've used SVN for document assets once, but the downside is that the
front-end tools are primitive (like Tortoise SVN)and some folks would
rather not be bothered w/ having to understand all the SVN lingo.  To
be honest, almost all the projects I've worked on we have a
commercial CMS like Stellant or Sharepoint.  Recently, I started
looking into Jive (http://www.jivesoftware.com/), which we are
beginning to set up at my work and it does a good job of version
management and other things, but it is pricey.



One _really_ big advantage of using Subversion[1] in my experiences is  
that it's easier to communicate with the rest of the development team  
if everybody is storing things in the same way/place.


It's much easier to for a developer to miss a design change (or vice  
versa) if they have to remember to go look somewhere different from  
where they spend most of their time.


It reinforces that everybody involved is working on the same thing.

Cheers,

Adrian

[1] Or whatever source control system is being used[2] by your dev team
[2] If they're not using one get a better dev team :-)

--
http://quietstars.com  -  twitter.com/adrianh  -  delicious.com/adrianh




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Re: [IxDA Discuss] Where Industrial Design Meets IxD - Grad Programs

2009-09-02 Thread dave malouf
Ok, here's my best breakdown:

ID programs that have IxD components:
ahem: SCAD: I teach IxD here and we also have a service design,
design management and sustainability masters program so you can
really take a lot of courses. The program is a big D design program
more than an ID program and I'm building an IxD masters program
here. (enough w/ the plug)

IIT/ID has a great graduate design program like SCADs it is really a
boundary crosser probably focusing more in research than SCAD's (not
that SCAD doesn't have a strong research component)

Carelton in Ottawa is a great ID Progam w/ strong IxD
Syracuse seems to have some good stuff as well.

(there are 1000's of ID programs so going into strong detail will
bring up lots of opinions.

Someone mentioned Umea and I'd have to agree there, but I would also
look at Delft and Einhoven in Europe as well (again so many programs).

if you want an IxD program with ties to a sister or cousin ID or just
strong 3D design components:

KU is a new program with some interesting stuff going on.
CMU's program is in their amazing Design school a total win-win

In Europe, the CIID mentioned earlier is doing probably the best IxD
education anywhere I've seen. I'm so impressed that they've become
the bellweather for my own program creation.
You can't ignore Royal College of Art
Umea is a great program as well
Delft, Utrecht also good stuff.

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread paul bryan
Do you feel confused right now? Because the page you are viewing has
no breadcrumbs. (I know, skewed sample).

Breadcrumbs should be used as a means to reduce ambiguity and/or
provide convenient access to higher levels within the organizational
structure. You can get a rough feeling for the awareness/utility of
your title breadcrumb by the volume of cllickthrough's on the
breadcrumb's active links. 

Depending on the design system and technical execution, page title
breadcrumbs can cause some problems. I've been in situations where
extra-long title breadcrumbs have crowded out right side page
functions, like print or email page, which got pushed down a couple
of rows, which in turn pushed meaningful content below the fold. The
breadcrumb was detrimental in that case, because the questionable
redundancy reduced visibility of meaningful information.

I've also seen situations where the breadcrumb title and the page
title were slightly different, and that really confused users.

Redundancy is not necessarily a bad thing. One person's redundancy
is another person's confirmation. If the title breadcrumb is not
causing any problems there's no need to spend LOE fixing it. 

Paul Bryan
Usography 
Linked In: http://www.linkedin.com/in/uxexperts



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=45266



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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Audrey Crane
Thank you for your thoughtful replies.

I don't agree that including page titles in breadcrumbs is a
standard -- lots of sites do it, but many don't. If Apple isn't
doing it, can it really be a standard? ;-)

With a visually-related title and breadcrumb (alignment, proximity,
, etc.) I cannot imagine people thinking, or saying in usability,
Where am I? How did I get here? How do I get back to the main
page? whether the breadcrumb includes the page title or not. If
they do, we have bigger problems than a breadcrumb. I guess leaning
towards Jared's argument -- if they're really that critical,
something is wrong. (And if they're not needed altogether, that
certainly does beg the question...)

Of course people may have more of a vague sense than a clearly-formed
question, but I'm going to ponder how to test this. I'm really
curious to try to manifest a response to having the page title or not
in usability. (Any thoughts?)

I agree with you Paul. I had no idea I'd spend any energy at all on
this, honestly. Thought it was a simple change that everyone would
agree with. (I should know by now, any time I have a thought that
starts with, I'll just..., I'm probably in for it.)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=45266



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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Anne Hjortshoj
Re: redundancy -- That's redundant is a criticism that never makes much
sense to me. This isn't the physical world we're dealing with. Efficiency is
not gained through avoidance of redundant page elements.
If a title is restated in the nav and the body of the page, I'm not sure how
it hurts the user experience.

(This isn't to say that breadcrumbs are helpful/not helpful -- that's a
different discussion.)

-Anne

On Wed, Sep 2, 2009 at 6:10 AM, paul bryan p...@usography.com wrote:

 Do you feel confused right now? Because the page you are viewing has
 no breadcrumbs. (I know, skewed sample).

 Breadcrumbs should be used as a means to reduce ambiguity and/or
 provide convenient access to higher levels within the organizational
 structure. You can get a rough feeling for the awareness/utility of
 your title breadcrumb by the volume of cllickthrough's on the
 breadcrumb's active links.

 Depending on the design system and technical execution, page title
 breadcrumbs can cause some problems. I've been in situations where
 extra-long title breadcrumbs have crowded out right side page
 functions, like print or email page, which got pushed down a couple
 of rows, which in turn pushed meaningful content below the fold. The
 breadcrumb was detrimental in that case, because the questionable
 redundancy reduced visibility of meaningful information.

 I've also seen situations where the breadcrumb title and the page
 title were slightly different, and that really confused users.

 Redundancy is not necessarily a bad thing. One person's redundancy
 is another person's confirmation. If the title breadcrumb is not
 causing any problems there's no need to spend LOE fixing it.

 Paul Bryan
 Usography
 Linked In: http://www.linkedin.com/in/uxexperts



 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=45266


 
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-- 
Anne Hjortshoj | anne...@gmail.com | www.annehj.com | Skype: anne-hj

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[IxDA Discuss] Non-disclosure agreements

2009-09-02 Thread Stefanie Kelly
I have a new client who wants me to sign an NDA. The issue is, what I
would be working on has to do with consumer experience. There is a
line in the NDA she sent me that says all information or material
that has or could have commercial value or other utility in the
business in which Disclosing Party is engaged. That to me seems way
too broad and could negate my ability to work on other projects
related to user experience. Obviously, I am in no way willing to do
that. It does seem like a pretty good project though, so I wanted to
take some time to adjust the NDA she sent me to something I actually
would be willing to sign. I was hoping maybe some of you on here have
an NDA template that is less vague and more protective of designer's
rights. In lieu of any examples, any suggestions as to wording that
would not write myself out of future opportunities, yet promise not
to reveal details of the client's specific idea, would be greatly
appreciated.

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[IxDA Discuss] LBi/IconNicholson - Senior ID and Senior IA Needs

2009-09-02 Thread Elizabeth Peterson
LBi/IconNicholson is currently seeking a Senior Interaction Designer
to become part of an energized, multi-disciplinary group. If you love
the interactive space, appreciate a culture where your work is
respected, your opinion counts and you are surrounded by the best and
the brightest read on! 

We are looking for several long-term freelancers to join us
immediately.  

Qualities that our Senior Interaction Designers possess are:
* 5+ years of experience in interactive media design (preferably
within a creative team);
* A minimum of 3 years in a role exclusively addressing interaction
design (preferably working with complex sites);
* Ability to research, understand and organize large amounts of
specialized content;
* Excellent writing, speaking, presentation and interpersonal
skills;
* Experience in leading JAD sessions (or similar group
brainstorming);
* Experience in managing and mentoring others;
* Proficiency in one or more of the following: Adobe InDesign, Adobe
Illustrator, Microsoft Visio, HTML, Dreamweaver (or similar);
* Ability to develop interface functionality;
* Capable of producing clean and concise site maps, transaction
flows, diagrams and interface schematics; and
* Able to assist in the authoring of functional requirements and
other related proactive business communication.
 
If you believe that you meet all these qualifications and we’ve
described your profile above, please submit your resume, work samples
and compensation information to 

Elizabeth Peterson 
Talent Manager 
epeter...@iconnicholson.com
 



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Re: [IxDA Discuss] suggestions for best in class B2B websites?

2009-09-02 Thread Ethan Worrel
Hi Meredith,

I would check out these guys.  They definitely fit your description
on all accounts:

http://www.fogcreek.com/FogBugz/

We've started using them for our project management and bug tracking
on our projects.  As a user experience designer and business owner
I've been very impressed with their approach to market and the
execution of their product so far.  Also, you can get a free 45 day
trial, so you can check it out without taking any money out of
pocket!

I hope this helps!

thanks,

Ethan Worrel
ENTERMEDIA LLC
www.entermedianow.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Where Industrial Design Meets IxD - Grad Programs

2009-09-02 Thread Andrew Davidson
The graduate program in design at the University of Washington in
Seattle has majors in visual communication, industrial, and
interaction design. The students major in only one of the three, but
there is a lot of exchange among them and in the curricula.

http://art.washington.edu/4_Design


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] IxDA Atlanta Design Slam Event, September 9th

2009-09-02 Thread IxDA Atlanta
IxDA Atlanta is hosting a design slam event the evening of September
9th, at Macquarium in Buckhead.

What's a design slam? Basically, it's a fun and collaborative event
around an interesting design problem posed by a client. Slam
participants group into teams who then devise and document design
solutions using simple tools like markers, paper, pencils, and
Post-it notes. 

When time is up, teams present their designs, invited judges select
the best design, and the winning team is announced and applauded--and
possibly taken out for drinks afterwards!

It's going to be great fun, so sign up today!

When: Wednesday, September 9th at 7 p.m. sharp! Networking at 6:30.

Where: The Macquarium Theater

Who: You! And your design colleagues

Directions  RSVP:
http://ixdaatlanta.ning.com/events/ixda-atlanta-event-ixdux-slam

We don't have food or drink planned, so please grab a bite
beforehand or bring something with you to have here.

Need more info? Have a question? Leave a comment at the above
event/RSVP page, or send an email to atlanta-lo...@ixda.org.

See you there!

IxDA Atlanta

p.s. If you're in or around Atlanta and haven't yet joined IxDA
Atlanta, all it takes is signing up at the site referenced by the
above link. Join us!

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Re: [IxDA Discuss] UX Team Collaboration

2009-09-02 Thread Tom Daly
Thanks for the input everyone, there's a lot to digest here! Will
follow up with a summary and the approach we choose.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Non-disclosure agreements

2009-09-02 Thread McLaughlin Designs
First off - I am no lawyer. If you really want to know the answer you would 
need consult a lawyer.

*** AND ***

These documents (and their enforcement) differ according to what state the 
company you are working for is in. State regs play a part in this. So any 
answers you get on this forum may work for the person's state that they are in 
but not yours.

As an overall intent with NDAs and Non-competes is that what you came in with 
is yours (stuff/knowledge/experience/whatever). Anything that you 
created/did/exposed that is not fundamentally in the public domain while doing 
work for a company (that you have signed an agreement with) is theirs. It is in 
the proof of what is in the public domain where things could get sticky. 
However, there are certainly more things in the public domain than are not.

Keep in mind that sometimes 'vague' in these documents is not bad. 

Again - I am not a lawyer.

- Original Message -
From: Stefanie Kelly stefa...@conceptfarm.ca
To: disc...@ixda.org
Sent: Wednesday, September 2, 2009 3:44:31 AM GMT -05:00 US/Canada Eastern
Subject: [IxDA Discuss] Non-disclosure agreements

I have a new client who wants me to sign an NDA. The issue is, what I
would be working on has to do with consumer experience. There is a
line in the NDA she sent me that says all information or material
that has or could have commercial value or other utility in the
business in which Disclosing Party is engaged. That to me seems way
too broad and could negate my ability to work on other projects
related to user experience. Obviously, I am in no way willing to do
that. It does seem like a pretty good project though, so I wanted to
take some time to adjust the NDA she sent me to something I actually
would be willing to sign. I was hoping maybe some of you on here have
an NDA template that is less vague and more protective of designer's
rights. In lieu of any examples, any suggestions as to wording that
would not write myself out of future opportunities, yet promise not
to reveal details of the client's specific idea, would be greatly
appreciated.

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To post to this list ... disc...@ixda.org
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[IxDA Discuss] International Workshop: \Open-Ended Design: Future Challenges for Designers and Developers\

2009-09-02 Thread noraomurchu
Dear Friends,

this very exciting workshop will take place ad part of Tweak on
September 23rd. Places will be allocated on a first come first served
basis.


REGISTRATION OPEN: http://www.tweak.ie/open-ended.html

International Workshop: Open-Ended Design: Future Challenges for
Designers and Developers

Tweak Festival, University of Limerick (Ireland), September 23rd
2009

Invited Speakers: 
Massimo Banzi (Arduino, Italy), 
Rob Van Kranenburg (Council, the Netherlands), 
Tobie Kerridge (Goldsmiths College, UK), 
John McCarthy (UCC, Ireland)


Workshop Theme
This workshop is aimed at exploring issues surrounding new forms of
technology design and development that reflect the increasing role
that end-users have in dealing with novel technologies.

Web 2.0, social networks, and open source hardware and software
platforms have led to a major shift in the conceptualization of
“users”, from passive recipients of previously packaged content
and/or functionality, to active participants that are able to
re-configure, personalize and adapt the technology.

Increasingly designers of current interactive technologies are faced
with the challenge of catering for a two-way interaction, in which
the user wants to alter and adapt the technological object to make it
useful to them. The designer and developer’s role becomes one of
facilitating and enabling adaptive experiences rather than directing
the user towards a specific experience of use. Additionally computers
are also evolving in their form and function they are becoming objects
we live with, not just tools for work, therefore the need to explore
people’s broader relationships with technology and what these
relationships say about our technology and our humanity becomes more
apparent.

The conception of design being an ongoing, social process is not new
and there have been many studies of open source communities in this
respect. However, there is a current debate relating to several
aspects related to such new patterns of usage and re-appropriation of
technology. Some of the open questions are: Can we deliberately design
for appropriation? What does it really mean to modify and develop
technologies for such behavior in practical terms? How is the role of
the designer or developer changing? Which new hardware and software
platforms are being developed with an eye towards user
participation?

The proposed workshop will explore challenges related to the
conceptual framework for the design of interactive systems, the
changing role of the designer/developer, the emergence of new
technical platforms for open-ended user participation. The discussion
at the workshop and its dissemination will contribute to the ongoing
debate on these topics in the Interaction Design, Human-Computer
Interaction and Software Development communities.

Preliminary programme:
Presentations and discussions in the morning, followed by hands-on
sessions facilitated by the speakers in the afternoon.

WHEN
Date: Wednesday 23rd Sep 2009
Doors open: 9.30 am
Starts: 10am - 4.30pm

WHERE
Kilmurry Hall, University of Limerick
Castletroy, Limerick, Ireland


REGISTER
Tickets and places available on a first come first served basis.
Booking is now open at: http://www.tweak.ie/open-ended.html 

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Re: [IxDA Discuss] IxDA Atlanta Design Slam Event, September 9th

2009-09-02 Thread IxDA Atlanta
Had a minor issue with the RSVP page, but it's fixed, and still at
http://ixdaatlanta.ning.com/events/ixda-atlanta-event-ixdux-slam


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] UX Team Collaboration

2009-09-02 Thread Karen Graham
We are just getting started using SubVersion and have hit some snags. 


We think there is a file size limit of about 21MB which is causing
some problems for us. 

Also the repro browser and the working copy obliterate the file type
icon with a big ugly status icon which we find very difficult to work
with.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] JOB: User Interface Designer - Reston, VA - comScore - Fulltime

2009-09-02 Thread Dan Friel
We’re looking for a User Interface Designer to join the team that
designs comScore’s suite of web-based reporting applications. In this
position you’ll have the opportunity to make an immediate impact on
the design of sites and applications at comScore. You will also help
drive the long-term direction and practices of the design team.

Responsibilities
- Design and prototype new features and enhancements to our web-based
reporting platform.
- Create rough wireframes and highly-refined prototypes
- Create the HTML/CSS/JavaScript that the development team starts
working from.
- Bring ideas to life in a visually pleasing, simple and intuitive
way.
- Participate in the full development lifecycle, from figuring out
what an application should do to designing exactly how it works.
- Collaborate across teams to ensure your work meets the objectives,
is feasible from an engineering point of view and will be usable from
the client’s perspective.
- Work with other designers to ensure consistency while driving
innovation across our applications.

Qualifications

- Bachelor’s degree in Design or Art (or equivalent experience)
- 3-5 years of experience designing and developing web interfaces,
including wireframes, mockups and HTML.
- Advanced skills with Adobe Photoshop, Illustrator.
- Excellent oral and written communication skills so you can clearly
communicate your ideas across the organization.
- Strong analytical skills and the ability to find solutions to
complex problems
- Proven ability to lead projects and drive things forward


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Re: [IxDA Discuss] suggestions for best in class B2B websites?

2009-09-02 Thread Tiffany Guidice
Hey Meredith,

Some good examples of B2B sites that I have found have been the
following:

http://nutritionbusinessjournal.com/
This one is a subscription site, so you can join to get the premium
content

http://basecamphq.com/
This is a project management system, but could work for you as well.

Hope that helps.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Audrey Crane
Outside of the breadcrumb conversation altogether, and assuming that
simpler is better where simpler is reasonable, feasible, etc.
redundant is simple shorthand for this is already here and it's
not adding value precisely because it's already here.

If one thing is doing something different from the other then by
definition they're not redundant:

re·dun·dant  
1.  Exceeding what is necessary or natural; superfluous.
2. Needlessly wordy or repetitive in expression

I think (and see in research) that efficiency *is* gained because
people have to parse less stuff to find what they want... 

 That's redundant is a criticism that never makes much sense to
me. This isn't the physical world we're dealing with. Efficiency is
not gained through avoidance of redundant page elements.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] JOB: Information Architect / Austin / T3 / Freelance

2009-09-02 Thread Erin Lynn Young
Freelance Information Architect opening in Austin, Texas. 
 
Position #: 62578

We are looking for a team-oriented freelance Information Architect.

Our Information Architects work with creative teams and developers to
craft and chart innovative strategies rooted in fundamentals of
usability, standards, and plain old common sense. From a project’s
infancy through beyond the launch, the Information Architect helps
lay the structural foundations for online and offline experiences –
and those that crossover.

This individual must understand and refine client strategy and
develop content and functionality that meets both client objectives
and user goals. They must collaborate with visual designers and
programmers to develop information architecture and user interfaces,
and create proposals, functional specification, flowcharts, and
schematics. IA's act as the 'user's advocate' and are responsible
for conceptual development.

This is not a waterfall software design role -- Flexibility to
changing requirements, tight timelines, and Earth-shattering creative
is a must.

Required Experience:
- 2-3 years of relevant experience in information design, information
architecture, or similar disciplines is required
- Strong background in web standards, information
design/architecture, and usability is a must.
- Proficiency with Visio, Omnigraffle or other flow-based
presentation tools required.

Contract work will be 20-40 hours per week based on project needs.

If you are interested in this opportunity, please submit your resume
at http://www.absolutehire.com/jobboard/wrapper/T3.htm or contact me
at erin.yo...@t-3.com with questions.


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Re: [IxDA Discuss] UI Translation Resource

2009-09-02 Thread Will Hacker
I know someone who worked with MotionPoint and had a good experience.
I have not worked with them personally.

http://www.motionpoint.com


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Erin Lynn Young
Whether or not you should include them is one question.  It seems that
you've already decided that you should.  

How to implement them is what you're asking.  

You Are Here is not necessary if the trail clearly ends with the
page that you're currently on.  I recommend leaving it unlinked so
its clear that its your current location.

It serves 2 purposes:
1) Anchoring the rest of the breadcrumb and clarifying what it the
breadcrumb actually is.  (Otherwise could be mistaken for page
history, etc.)
2) Positioning the PAGE YOU'RE ON is within the greater site
hierarchy.  That's the basis of a hierarchical breadcrumb, but it
becomes a little convoluted if the page you're on is not included in
the hierarchy you show.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Non-disclosure agreements

2009-09-02 Thread Chauncey Wilson
You need to see a lawyer about this and it should be someone who is an
intellectual property attorney (my wife is one so I get good advice).

State laws do vary and while a non-compete can have a non-disclosure
statement, an NDA related to the specific project is not the same.

Companies will often negotiate terms of non-competes and NDAs if you
bring things to their attention though some are also very resistant to
changes.

See an IP attorney to be safe.

Chauncey

On Wed, Sep 2, 2009 at 3:44 AM, Stefanie Kellystefa...@conceptfarm.ca wrote:
 I have a new client who wants me to sign an NDA. The issue is, what I
 would be working on has to do with consumer experience. There is a
 line in the NDA she sent me that says all information or material
 that has or could have commercial value or other utility in the
 business in which Disclosing Party is engaged. That to me seems way
 too broad and could negate my ability to work on other projects
 related to user experience. Obviously, I am in no way willing to do
 that. It does seem like a pretty good project though, so I wanted to
 take some time to adjust the NDA she sent me to something I actually
 would be willing to sign. I was hoping maybe some of you on here have
 an NDA template that is less vague and more protective of designer's
 rights. In lieu of any examples, any suggestions as to wording that
 would not write myself out of future opportunities, yet promise not
 to reveal details of the client's specific idea, would be greatly
 appreciated.
 
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 To post to this list ... disc...@ixda.org
 Unsubscribe  http://www.ixda.org/unsubscribe
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 List Help .. http://www.ixda.org/help


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Re: [IxDA Discuss] Identity Design and Eye Tracking

2009-09-02 Thread Andrei Herasimchuk

http://www.ixda.org/discuss.php?post=44684


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Re: [IxDA Discuss] Identity Design and Eye Tracking

2009-09-02 Thread Ali Naqvi
Thanks for the link Andrei. I'll certainly read all the posts with
great interest.
Though from some of the posts, I see that people are against eye
tracking due to the cost. In the near future eye tracking equipment
won't be that expensive.

Ali


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Re: [IxDA Discuss] Non-disclosure agreements

2009-09-02 Thread John Vaughan
* Does anybody else remember the much-publicized squabble between Apple  
Msoft back in late 80's/early 90's, I believe, over who owned The Trash 
Can as the Delete symbol?  LOL


NDA's are ultimately relevant only to what's enforceable. UxP is usually 
building a better mousetrap.  To my understanding, nobody actually owns 
the concept of a mousetrap - tho I'm sure that there are protectable patents 
on some of the different unique methods.


Net/Net:  No court is going to prevent you from making a living.

Most large corps put in expansive language - thanks to their Legal 
Department -  but aren't really interested in preventing you from using your 
UxP skills, much as their over-priced lawyers might want it.


Anyhow, most big corps aren't interested in doing that.  If their lawyer 
scum DOES try to intimidate you, you might ask them if they really want to 
be the Goliath/BigCorporateBully figure in a restraint of trade suit.


In my experience small entrepreneurs far likelier to be actively neurotic 
about their genius killer app.  But that's another story...


And - obviously - I'm not a lawyer.

John

Generally, I ask if the client can identify what they want to protect.  It's 
usually a) data, b) confidential clients or c) some obscure code that you 
aren't going to touch anyhow.


* If they make a convincing argument that the UI is really the only 
competitive edge they want to protect, then you might want to ask them if 
they'd like to make you a partner...



- Original Message - 
From: Chauncey Wilson chauncey.wil...@gmail.com

To: Stefanie Kelly stefa...@conceptfarm.ca
Cc: disc...@ixda.org
Sent: Wednesday, September 02, 2009 5:25 PM
Subject: Re: [IxDA Discuss] Non-disclosure agreements



You need to see a lawyer about this and it should be someone who is an
intellectual property attorney (my wife is one so I get good advice).

State laws do vary and while a non-compete can have a non-disclosure
statement, an NDA related to the specific project is not the same.

Companies will often negotiate terms of non-competes and NDAs if you
bring things to their attention though some are also very resistant to
changes.

See an IP attorney to be safe.

Chauncey

On Wed, Sep 2, 2009 at 3:44 AM, Stefanie Kellystefa...@conceptfarm.ca 
wrote:

I have a new client who wants me to sign an NDA. The issue is, what I
would be working on has to do with consumer experience. There is a
line in the NDA she sent me that says all information or material
that has or could have commercial value or other utility in the
business in which Disclosing Party is engaged. That to me seems way
too broad and could negate my ability to work on other projects
related to user experience. Obviously, I am in no way willing to do
that. It does seem like a pretty good project though, so I wanted to
take some time to adjust the NDA she sent me to something I actually
would be willing to sign. I was hoping maybe some of you on here have
an NDA template that is less vague and more protective of designer's
rights. In lieu of any examples, any suggestions as to wording that
would not write myself out of future opportunities, yet promise not
to reveal details of the client's specific idea, would be greatly
appreciated.

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Re: [IxDA Discuss] Mozilla Design Challenge: Fall '09 – Mozilla Weave Project

2009-09-02 Thread Joe Lanman
This looks like an interesting challenge, however I've not used Weave and I
was wondering if anyone could tell me the advantage over web-based
solutions. For example, you can store all your bookmarks with Delicious and
use the Firefox plugin:

  https://addons.mozilla.org/en-US/firefox/addon/3615

The advantage of this is that the plugin helps, but if the browser I'm using
does not have it, or is incompatible, I can always view and search my
bookmarks from the web interface.

From the challenge text it seems they are thinking of making Weave, or a
part of it, web based - so this would be direct competition with Delicious?

Joe

---

http://formd.net

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Re: [IxDA Discuss] Mozilla Design Challenge: Fall '09 – Mozilla Weave Project

2009-09-02 Thread Andy Edmonds
I'm no Weave expert but a couple of things to note:

   - Weave data is heavily encrypted at the server and along the pipes
   - It includes not just bookmarks but other critical aspects of your
   profile like history, partial form completions, and open tabs.

It's really about recreating your whole browser environment, not just
bookmarks.

I've hacked up a quick load of the sample data into a client side JS
database (TaffyDB). Ping me off-list if you'd like the starter kit.

-Andy
http://sufmind.com


On Wed, Sep 2, 2009 at 8:35 PM, Joe Lanman j...@formd.net wrote:

 This looks like an interesting challenge, however I've not used Weave and I
 was wondering if anyone could tell me the advantage over web-based
 solutions.

...

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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Jared Spool


On Sep 2, 2009, at 10:45 AM, Audrey Crane wrote:


Of course people may have more of a vague sense than a clearly-formed
question, but I'm going to ponder how to test this. I'm really
curious to try to manifest a response to having the page title or not
in usability. (Any thoughts?)


Audrey,

If, by in usability, you mean in a usability study, I can help.  
(If that's not what you meant, then I don't know what you're referring  
to, since usability is an adjective.)


You can't use a traditional formative usability study, since you can't  
control the need for breadcrumbs. You have to construct a study that's  
more analytical, that compares treatment options in a controlled  
fashion.


To study something like the effectiveness of a specific design  
treatment of breadcrumbs, you first need to understand what your  
behavioral objective for the breadcrumbs are. What behaviors are you  
trying to elicit?


For example, If the behavior is mental model development (in other  
words, the users have a better idea of where they are within the  
structure of the site), then you can show people sample pages with the  
breadcrumbs and ask them to draw a diagram of the structure of the  
site. (If you want to do this as a controlled study, then you can  
repeat the activity by showing the control group pages without the  
breadcrumbs and see if their diagrams are different. And if you really  
want to get all study-crazy, you can then followup with a task-driven  
study and see if people who were exposed to the breadcrumbs perform  
better on the site than people who weren't.)


Another example: If the behavior is error recovery (aka I-don't-know- 
how-I-ended-up-here-and-need-to-get-out), then you can drop people  
onto random pages (the way they might if they clicked on a link in a  
search engine) and ask them how they'd navigate to a target page. You  
could see if the breadcrumbs get them anywhere useful.


In either case, showing the participants breadcrumbs with or without  
the titles in a controlled fashion (either a within- or between-  
subjects study would probably work fine), would tell you which  
treatment performed better.


If you have other behavioral objectives, then, depending on what you  
want people to do with the information, it would be fairly easy to  
design the study.


Of course, these would not be cheap studies to execute. You'll need a  
lot of participants to control for the various interfering variables  
involved (domain knowledge, tool knowledge, experience with  
technology, education level, performance anxiety issue, and others).  
It'll take a decent stats person to clean up the data and report any  
conclusive results.


And here's the kicker: if your results are like our results, you'll  
find that virtually nothing you do with breadcrumbs will make a  
difference. So, I'm predicting that after all that effort, you'll find  
that you've not discovered any benefit to either treatment.


Our studies show that people don't form any better mental models about  
the site when they encounter breadcrumbs than when they don't. (Our  
studies also show that users don't need a representative mental model  
of the site structure to successfully complete tasks on a site, so  
breadcrumbs aren't really solving a problem here.)


Our studies also show that breadcrumbs are not the best treatment for  
error recovery. More explicit links (the best being 7 to 12 words in  
length) work significantly better.  Of course, you're still treating  
the symptom. It's better to solve the problem and prevent the user  
from needing to recover from an error.


Hope that helps,







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Re: [IxDA Discuss] Breadcrumbs including page title or no?

2009-09-02 Thread Anne Hjortshoj
I think (and see in research) that efficiency *is* gained because
people have to parse less stuff to find what they want...
I'd argue that people are parsing an entire page design, which can be
something that is done well with redundant labels (or not) -- it's a
function of context and the judgment of the person doing the design. And
there I will let this rest.

-Anne

On Wed, Sep 2, 2009 at 9:40 AM, Audrey Crane audcr...@gmail.com wrote:

 Outside of the breadcrumb conversation altogether, and assuming that
 simpler is better where simpler is reasonable, feasible, etc.
 redundant is simple shorthand for this is already here and it's
 not adding value precisely because it's already here.

 If one thing is doing something different from the other then by
 definition they're not redundant:

 re·dun·dant
 1.  Exceeding what is necessary or natural; superfluous.
 2. Needlessly wordy or repetitive in expression

 I think (and see in research) that efficiency *is* gained because
 people have to parse less stuff to find what they want...

  That's redundant is a criticism that never makes much sense to
 me. This isn't the physical world we're dealing with. Efficiency is
 not gained through avoidance of redundant page elements.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=45266



 
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-- 
Anne Hjortshoj | anne...@gmail.com | www.annehj.com | Skype: anne-hj

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