Re: [Flashcoders] The great CS3 Swindle

2007-04-25 Thread Zárate

it must be paying for a lot of local country specialists, lawyers,
etc. which are unique to each country

Well, that makes sense, but as the article says, how then Adobe
competitors manage to keep that difference wy slower?

A little bit of overprice? Fair enough. But not *that* difference.

On 4/24/07, Newsdee [EMAIL PROTECTED] wrote:

I wouldn't hold my breath waiting for prices changing from this,
unfortunately.

At the end of the day pricing is purely a marketing function, and in that
world the only rule is to charge as much as the customer is willing to pay.
Then there are hundreds of ways to justify the price by calling accounting
and agreeing on what costs are being covered by the price. For all you know
the price difference is to pay for the private jets that the sales reps are
taking to go around Europe..! (*)

In addition, it is likely that the target for these prices are companies,
not individuals. Said companies can get the VAT off in some countries, and
may benefit from other tax cuts (e.g. passing this as an expense) which
makes them much more willing to foot the bill than your average developer
guy/gal, who has to pay from his/her net income and pay VAT on top of it.

So... I don't believe it's going to change unless some of the subsidiaries
see drops in profits. It's going to take some massive boycotting or perhaps
push from an open-source competitor product for things to change... both
unlikely.


(*) ...or more likely, it must be paying for a lot of local country
specialists, lawyers, etc. which are unique to each country, thus driving
the overhead costs through the roof.



On 4/24/07, Zárate [EMAIL PROTECTED] wrote:

 Hi guys,

 Sorry to bring this up again, but Danielle Libine has put up a really
 interesting pdf about the subject. He gathers lots of data with really
 clear graphics about prices and countries. Then a couple of questions
 for Adobe:

 http://web.mac.com/libine/iWeb/Site/Article.html

 I think we really should keep the pressure up and force Adobe to
 at least give a public, official explanation. Hopefully a review of
 the prices.

 Cheers,

 Juan

 On 4/7/07, Søren Christensen [EMAIL PROTECTED] wrote:
 
 
  Yes it is totally f*ckd up - production bundle upgrade:
  us: $1199 / €897 eu/spain: $2630 / €1967
 
  So guess which side of the atlantic i am buying my upgrade ;-)
 
  Cheers,
   B) Søren
 
  On Mar 28, 2007, at 4:27 PM, Joe Wheeler wrote:
 
   Has anyone checked out the international prices on CS3?
  
   I can hardly believe how badly the UK is getting fleeced.
  
   I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
   Premium. In
   the US that's $599.00 dollars, but in the UK pounds it works out to
   £703.82.
   Take the exchange rate into account and UK customers are paying...
  
  
   1,384.51 USD!!!
  
   Sales tax in the UK is 17.5% but the Adobe price hike is a whopping
   231% - W
   T F?
  
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Re: [Flashcoders] The great CS3 Swindle

2007-04-25 Thread Maximilian Reuss
wow, that's an really good thread here. it hits the point.

but please sign this petition:

Online petition - Fair pricing for European Software / Des prix corrects pour 
les logiciels vendus en Europe
http://www.gopetition.com/petitions/fair-pricing-for-european-software.html


cheers,

max

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Re: [Flashcoders] The great CS3 Swindle

2007-04-24 Thread Zárate

Hi guys,

Sorry to bring this up again, but Danielle Libine has put up a really
interesting pdf about the subject. He gathers lots of data with really
clear graphics about prices and countries. Then a couple of questions
for Adobe:

http://web.mac.com/libine/iWeb/Site/Article.html

I think we really should keep the pressure up and force Adobe to
at least give a public, official explanation. Hopefully a review of
the prices.

Cheers,

Juan

On 4/7/07, Søren Christensen [EMAIL PROTECTED] wrote:



Yes it is totally f*ckd up - production bundle upgrade:
us: $1199 / €897 eu/spain: $2630 / €1967

So guess which side of the atlantic i am buying my upgrade ;-)

Cheers,
 B) Søren

On Mar 28, 2007, at 4:27 PM, Joe Wheeler wrote:

 Has anyone checked out the international prices on CS3?

 I can hardly believe how badly the UK is getting fleeced.

 I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
 Premium. In
 the US that's $599.00 dollars, but in the UK pounds it works out to
 £703.82.
 Take the exchange rate into account and UK customers are paying...


 1,384.51 USD!!!

 Sales tax in the UK is 17.5% but the Adobe price hike is a whopping
 231% - W
 T F?

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Re: [Flashcoders] The great CS3 Swindle

2007-04-24 Thread Cedric Muller
I will  print this PDF and distribute it around ... to consumer  
associations and the students

It has to be done whatever the reasons. Things must be fair and correct.
Thanks
Cedric



Hi guys,

Sorry to bring this up again, but Danielle Libine has put up a really
interesting pdf about the subject. He gathers lots of data with really
clear graphics about prices and countries. Then a couple of questions
for Adobe:

http://web.mac.com/libine/iWeb/Site/Article.html

I think we really should keep the pressure up and force Adobe to
at least give a public, official explanation. Hopefully a review of
the prices.

Cheers,

Juan

On 4/7/07, Søren Christensen [EMAIL PROTECTED] wrote:



Yes it is totally f*ckd up - production bundle upgrade:
us: $1199 / €897 eu/spain: $2630 / €1967

So guess which side of the atlantic i am buying my upgrade ;-)

Cheers,
 B) Søren

On Mar 28, 2007, at 4:27 PM, Joe Wheeler wrote:

 Has anyone checked out the international prices on CS3?

 I can hardly believe how badly the UK is getting fleeced.

 I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
 Premium. In
 the US that's $599.00 dollars, but in the UK pounds it works out to
 £703.82.
 Take the exchange rate into account and UK customers are paying...


 1,384.51 USD!!!

 Sales tax in the UK is 17.5% but the Adobe price hike is a whopping
 231% - W
 T F?

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Re: [Flashcoders] The great CS3 Swindle

2007-04-24 Thread Ian Thomas

Excellent article. I'll pass it around.

Ian

On 4/24/07, Zárate [EMAIL PROTECTED] wrote:

Hi guys,

Sorry to bring this up again, but Danielle Libine has put up a really
interesting pdf about the subject. He gathers lots of data with really
clear graphics about prices and countries. Then a couple of questions
for Adobe:

http://web.mac.com/libine/iWeb/Site/Article.html

I think we really should keep the pressure up and force Adobe to
at least give a public, official explanation. Hopefully a review of
the prices.

Cheers,

Juan

On 4/7/07, Søren Christensen [EMAIL PROTECTED] wrote:


 Yes it is totally f*ckd up - production bundle upgrade:
 us: $1199 / €897 eu/spain: $2630 / €1967

 So guess which side of the atlantic i am buying my upgrade ;-)

 Cheers,
  B) Søren

 On Mar 28, 2007, at 4:27 PM, Joe Wheeler wrote:

  Has anyone checked out the international prices on CS3?
 
  I can hardly believe how badly the UK is getting fleeced.
 
  I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
  Premium. In
  the US that's $599.00 dollars, but in the UK pounds it works out to
  £703.82.
  Take the exchange rate into account and UK customers are paying...
 
 
  1,384.51 USD!!!
 
  Sales tax in the UK is 17.5% but the Adobe price hike is a whopping
  231% - W
  T F?
 
  ___
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  To change your subscription options or search the archive:
  http://chattyfig.figleaf.com/mailman/listinfo/flashcoders
 
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Re: [Flashcoders] The great CS3 Swindle

2007-04-24 Thread Dave Wood
A related issue which has got me wondering is what to do with some of  
my old software...


The upgrade path to either CS3 Web Premium or Design premium assumes  
that we have one of several existing versions of software including  
Creative Suite 2 OR Macromedia Studio 8.


I'm sure there are many others on this list who own BOTH of these,  
yet that counts for nothing when upgrading.


I'm contemplating using Studio 8 to unlock the upgrade package then  
selling Creative Suite 2 - with the proper licence transfer of course.


I suppose I could also purchase two copies of the Cretaive Suite 3 -   
use CS2 to unlock one and Macromedia Studio 8 to unlock the other,  
then onsell one of the CS3 bundles.


Any thoughts?

David
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Re: [Flashcoders] The great CS3 Swindle

2007-04-24 Thread Newsdee

I wouldn't hold my breath waiting for prices changing from this,
unfortunately.

At the end of the day pricing is purely a marketing function, and in that
world the only rule is to charge as much as the customer is willing to pay.
Then there are hundreds of ways to justify the price by calling accounting
and agreeing on what costs are being covered by the price. For all you know
the price difference is to pay for the private jets that the sales reps are
taking to go around Europe..! (*)

In addition, it is likely that the target for these prices are companies,
not individuals. Said companies can get the VAT off in some countries, and
may benefit from other tax cuts (e.g. passing this as an expense) which
makes them much more willing to foot the bill than your average developer
guy/gal, who has to pay from his/her net income and pay VAT on top of it.

So... I don't believe it's going to change unless some of the subsidiaries
see drops in profits. It's going to take some massive boycotting or perhaps
push from an open-source competitor product for things to change... both
unlikely.


(*) ...or more likely, it must be paying for a lot of local country
specialists, lawyers, etc. which are unique to each country, thus driving
the overhead costs through the roof.



On 4/24/07, Zárate [EMAIL PROTECTED] wrote:


Hi guys,

Sorry to bring this up again, but Danielle Libine has put up a really
interesting pdf about the subject. He gathers lots of data with really
clear graphics about prices and countries. Then a couple of questions
for Adobe:

http://web.mac.com/libine/iWeb/Site/Article.html

I think we really should keep the pressure up and force Adobe to
at least give a public, official explanation. Hopefully a review of
the prices.

Cheers,

Juan

On 4/7/07, Søren Christensen [EMAIL PROTECTED] wrote:


 Yes it is totally f*ckd up - production bundle upgrade:
 us: $1199 / €897 eu/spain: $2630 / €1967

 So guess which side of the atlantic i am buying my upgrade ;-)

 Cheers,
  B) Søren

 On Mar 28, 2007, at 4:27 PM, Joe Wheeler wrote:

  Has anyone checked out the international prices on CS3?
 
  I can hardly believe how badly the UK is getting fleeced.
 
  I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
  Premium. In
  the US that's $599.00 dollars, but in the UK pounds it works out to
  £703.82.
  Take the exchange rate into account and UK customers are paying...
 
 
  1,384.51 USD!!!
 
  Sales tax in the UK is 17.5% but the Adobe price hike is a whopping
  231% - W
  T F?
 
  ___
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  To change your subscription options or search the archive:
  http://chattyfig.figleaf.com/mailman/listinfo/flashcoders
 
  Brought to you by Fig Leaf Software
  Premier Authorized Adobe Consulting and Training
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Re: [Flashcoders] The great CS3 Swindle

2007-04-07 Thread Søren Christensen



Yes it is totally f*ckd up - production bundle upgrade:
us: $1199 / €897 eu/spain: $2630 / €1967

So guess which side of the atlantic i am buying my upgrade ;-)

Cheers,
B) Søren

On Mar 28, 2007, at 4:27 PM, Joe Wheeler wrote:


Has anyone checked out the international prices on CS3?

I can hardly believe how badly the UK is getting fleeced.

I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design  
Premium. In
the US that's $599.00 dollars, but in the UK pounds it works out to  
£703.82.

Take the exchange rate into account and UK customers are paying...


1,384.51 USD!!!

Sales tax in the UK is 17.5% but the Adobe price hike is a whopping  
231% - W

T F?

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Re: [Flashcoders] The great CS3 Swindle

2007-04-02 Thread John McCormack
If I buy an upgrade from a US store, for delivery to the UK

FOR (Acrobat+Photoshop+Studio 8)
TO Creative Suite 3 Web Premium

Will the upgrade USA licence keys work with my UK licence keys?

J

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Re: [Flashcoders] The great CS3 Swindle

2007-04-01 Thread Dave Mennenoh
it makes sense it would be more expensive over there since products and 
goods coming from the US usually take longer to get over there, if they 
want it at the same time as us they have to pay more ! =D


No... that does not make sense. Have you looked at UPS shipping costs? 
Shipping is hardly the reason. I'd go with 'because they can'. Because it's 
the _only_ reason that makes any sense.


Dave -
Head Developer
www.blurredistinction.com 


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Re: [Flashcoders] The great CS3 Swindle

2007-04-01 Thread Gustavo Duenas
I'd like to close this swindle thingIf you have a company with  
some money available to buy the programs in the us and travel here in  
order to have it...then is not a crime to buy something in other  
country. I'm ecuadorian (south american working in the US), when I  
had enough money to had a vacation in the US, so I did it and there  
is no law against to buy a computer, a program or anything here  
without using the regional stores. And In my country I was using the  
regional support.  So you can do it, and also enjoy the travel, this  
is my advice. Let me tell you something your UK, German, Or Russian  
visa or mastercard  are  good enough to buy what you want here  in  
compusa, apple store, circuit city or any store(well depends on how  
much you have in the card limit).


regards


Gustavo Duenas

On Mar 31, 2007, at 7:34 AM, Cedric Muller wrote:


Ok.
Let's stop now X-Files thingies ... this is all in all TOP OT ...
I mean, you, the honest client must be held responsible for your  
region's bad behaviours ???
oh, you must live in a fascist country, under a dictator to accept  
such practices

or did you forgot to walk outside your frontier ?? ..
bah anyway, let's stop this swindle thing .,... always the same, US  
companies don't know there is a world out there ... they are just  
acting like US companies: arrogant, and plainly dumb ...

one more time baby, one more tme

Apple is doing it, macromedia was doing it ... they are all doing it
even that dumb george bush is doing it ...charge the slaves!

I am just waiting for the Empire to drop ... and it will
we will have honest prices around the world WHEN flowers will be  
singing Marylin's Manson 'Sweet Dreams' (eurythmics)


The great capitalistic swindle and all its cowardness it did  
implement in people's minds


if Adobe was honest,... if it was ...
but hey ADBE.O and that's all
here I come: F**k shareholders deeply

Of the top of my head a possible reason is that higher prices  
respond to the amount of illegal software used in Europe in  
comparison to the US... I could be wrong, but the system seems far  
more controlled over there, and there are less companies using  
pirated copies... now, I don't see how this measures could improve  
the situation over here, but the logic might be to get some  
compensation, plus pressuring legal companies to act against  
ilegal companies in order to expect lower exchange rates...  
still, I don't think it's a particulary smart measure... specially  
when developing budgets are usually much lower in Europe than in  
the US...


Cheers...

John Dowdell escribió:

Mike Mountain wrote:
For those prices it would literally be cheaper to fly out to the  
US to buy

it.
Adobe has FUBAR'd these prices - we demand an explanation - but  
who from?


For what it's worth, I had been pushing before launch for better  
information about the reasons for regional pricing disparities,  
but I did not succeed at doing so.


I suspect there are reasonable explanations, because Macromedia,  
Adobe, and most other software houses show similar differences  
across national boundaries, but I don't yet know the  
authoritative reasons myself, sorry.


(My suspicion is that it's due to decisionmaking being both at  
the central and at the regional level... I think each region is  
responsible for its own prices and these are shaped, but not  
dictated, by the main office, so there's no single owner of  
pricing worldwide... that's just my best current guess of why I  
haven't been able to gain traction in getting this documented,  
though.)


What I'm doing now is trying to collect similar reactions for my  
partners, to show that this is indeed a frequently-asked  
question, and one that deserves a definitive explanation on the  
Adobe site. (The FlashCoders web archive is not viewable to non- 
subscribers, so I'm snipping threads to give a flavor of the whole.)


So... my apologies for the confusion. I think it's definitely a  
legitimate question, and one that I'm working to get addressed.


tx,
jd





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Re: [Flashcoders] The great CS3 Swindle

2007-03-31 Thread Cedric Muller

Ok.
Let's stop now X-Files thingies ... this is all in all TOP OT ...
I mean, you, the honest client must be held responsible for your  
region's bad behaviours ???
oh, you must live in a fascist country, under a dictator to accept  
such practices

or did you forgot to walk outside your frontier ?? ..
bah anyway, let's stop this swindle thing .,... always the same, US  
companies don't know there is a world out there ... they are just  
acting like US companies: arrogant, and plainly dumb ...

one more time baby, one more tme

Apple is doing it, macromedia was doing it ... they are all doing it
even that dumb george bush is doing it ...charge the slaves!

I am just waiting for the Empire to drop ... and it will
we will have honest prices around the world WHEN flowers will be  
singing Marylin's Manson 'Sweet Dreams' (eurythmics)


The great capitalistic swindle and all its cowardness it did  
implement in people's minds


if Adobe was honest,... if it was ...
but hey ADBE.O and that's all
here I come: F**k shareholders deeply

Of the top of my head a possible reason is that higher prices  
respond to the amount of illegal software used in Europe in  
comparison to the US... I could be wrong, but the system seems far  
more controlled over there, and there are less companies using  
pirated copies... now, I don't see how this measures could improve  
the situation over here, but the logic might be to get some  
compensation, plus pressuring legal companies to act against  
ilegal companies in order to expect lower exchange rates...  
still, I don't think it's a particulary smart measure... specially  
when developing budgets are usually much lower in Europe than in  
the US...


Cheers...

John Dowdell escribió:

Mike Mountain wrote:
For those prices it would literally be cheaper to fly out to the  
US to buy

it.
Adobe has FUBAR'd these prices - we demand an explanation - but  
who from?


For what it's worth, I had been pushing before launch for better  
information about the reasons for regional pricing disparities,  
but I did not succeed at doing so.


I suspect there are reasonable explanations, because Macromedia,  
Adobe, and most other software houses show similar differences  
across national boundaries, but I don't yet know the authoritative  
reasons myself, sorry.


(My suspicion is that it's due to decisionmaking being both at the  
central and at the regional level... I think each region is  
responsible for its own prices and these are shaped, but not  
dictated, by the main office, so there's no single owner of  
pricing worldwide... that's just my best current guess of why I  
haven't been able to gain traction in getting this documented,  
though.)


What I'm doing now is trying to collect similar reactions for my  
partners, to show that this is indeed a frequently-asked question,  
and one that deserves a definitive explanation on the Adobe site.  
(The FlashCoders web archive is not viewable to non-subscribers,  
so I'm snipping threads to give a flavor of the whole.)


So... my apologies for the confusion. I think it's definitely a  
legitimate question, and one that I'm working to get addressed.


tx,
jd





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Re: [Flashcoders] The great CS3 Swindle

2007-03-31 Thread Cedric Muller


I suspect there are reasonable explanations, because Macromedia,  
Adobe, and most other software houses show similar differences  
across national boundaries, but I don't yet know the authoritative  
reasons myself, sorry.


reasonable explanations: the Screw!

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Re: [Flashcoders] The great CS3 Swindle

2007-03-31 Thread Kenneth Kawamoto
Being in London for such a long time I'm used to over priced everything 
here. I lived in Tokyo as well in the past and I always thought (and 
told) Tokyo is the most expensive city in the world, so let's see.


Adobe Creative Suite CS3 Design Premium
Adobe Store US: $1,799
Adobe Store UK: £1,655.58 ($3,259 - 181% of US price)
Adobe Store Japan: Not listed

Adobe Photoshop Lightroom
Adobe Store US: $199
Adobe Store UK: £146.88 ($289 - 145% of US price)
Adobe Store Japan: ¥23,100 ($196 - 98% of US price)

Apple Mac OS X 10.4 Tiger
Apple Store US: $129
Apple Store UK: £89 ($175 - 136% of US price)
Apple Store Japan: ¥14,800 ($126 - 98% of US price)

You see the trend here. The localization from American English to 
British English is so hard that Adobe has to put nearly double price for 
some products. Translating into Japanese is such a child's play, Adobe 
can only justify selling the products for even lower than the US. It's a 
shame that Adobe Japan does not list any CS3 products yet, especially 
the localization to Japan is such an easy task, shouldn't take any time 
at all.


Kenneth Kawamoto
http://www.materiaprima.co.uk

Why are European products more expensive than UE or American products? 
The price of software in EMEA reflects both the additional expense to

develop and test Adobes applications for local markets and operating
systems, as well as for the delivery of complimentary Warranty support.



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Re: [Flashcoders] The great CS3 Swindle

2007-03-31 Thread Cedric Muller
Actually, I want to buy CS3 in US-ENGLISH (no localization expense)  
but I STILL do get the same overexpensive ache ...



Being in London for such a long time I'm used to over priced  
everything here. I lived in Tokyo as well in the past and I always  
thought (and told) Tokyo is the most expensive city in the world,  
so let's see.


Adobe Creative Suite CS3 Design Premium
Adobe Store US: $1,799
Adobe Store UK: £1,655.58 ($3,259 - 181% of US price)
Adobe Store Japan: Not listed

Adobe Photoshop Lightroom
Adobe Store US: $199
Adobe Store UK: £146.88 ($289 - 145% of US price)
Adobe Store Japan: ¥23,100 ($196 - 98% of US price)

Apple Mac OS X 10.4 Tiger
Apple Store US: $129
Apple Store UK: £89 ($175 - 136% of US price)
Apple Store Japan: ¥14,800 ($126 - 98% of US price)

You see the trend here. The localization from American English to  
British English is so hard that Adobe has to put nearly double  
price for some products. Translating into Japanese is such a  
child's play, Adobe can only justify selling the products for even  
lower than the US. It's a shame that Adobe Japan does not list any  
CS3 products yet, especially the localization to Japan is such an  
easy task, shouldn't take any time at all.


Kenneth Kawamoto
http://www.materiaprima.co.uk

Why are European products more expensive than UE or American  
products? The price of software in EMEA reflects both the  
additional expense to

develop and test Adobes applications for local markets and operating
systems, as well as for the delivery of complimentary Warranty  
support.



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Re: [Flashcoders] The great CS3 Swindle

2007-03-31 Thread Adam Pasztory

Changing color to colour across the whole CS3 suite is probably very
expensive.  ;)

-Adam

On 3/31/07, Cedric Muller [EMAIL PROTECTED] wrote:


Actually, I want to buy CS3 in US-ENGLISH (no localization expense)
but I STILL do get the same overexpensive ache ...



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Re: [Flashcoders] The great CS3 Swindle

2007-03-31 Thread Paul Andrews

Yes, but that's a Grey area.. ;-)

- Original Message - 
From: Adam Pasztory [EMAIL PROTECTED]

To: flashcoders@chattyfig.figleaf.com
Sent: Saturday, March 31, 2007 4:37 PM
Subject: Re: [Flashcoders] The great CS3 Swindle



Changing color to colour across the whole CS3 suite is probably very
expensive.  ;)

-Adam

On 3/31/07, Cedric Muller [EMAIL PROTECTED] wrote:


Actually, I want to buy CS3 in US-ENGLISH (no localization expense)
but I STILL do get the same overexpensive ache ...



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Re: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Jon Bradley


On Mar 29, 2007, at 6:36 PM, Hairy Dog Digital wrote:

I'm surprised that any of the CS3 bundles are available via  
download. I
would think they are only available via physical shipment due to  
sheer size.


Back to the subject at hand, I know that UK and EU pricing  
typically runs
higher on software, but to the extent that it is cheaper to fly to  
the US,
take a mini-holiday, purchase your software, then fly home seems  
ludicrous.


If you're purchasing the Master Collection, the price deviation from  
USD is somewhere around $1500 (or more). An outright purchase of the  
Master Collection in US is close the _upgrade_ pricing, depending on  
what you are upgrading from, for those in the UK after you apply a  
VAT of 17.5% (if that's applicable?).


I think anyone on this list in the UK could fly to the US round trip  
and crash with a US Flashcoder buddy - and still have some money left  
over for a hundred pints or so to help you forget how much you spent.  
You certainly would be getting more for your money that way.


cheers,

jon



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Re: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Ian Thomas

John,
 Thanks for the response, much appreciated. For the record, I
entirely agree with Mike, and think his download-only option is a good
one.

Cheers,
  Ian

On 3/29/07, Mike Mountain [EMAIL PROTECTED] wrote:



May I suggest you have the equivalent of an electronic region/version -
where you can only get support and upgrades electronically and the price
tracks the US equivalent with appropriate country specific tax adjustments
applied. It's just plain dumb of someone in Adobe to think that your loyal
European customers wouldn't do the maths. And if the UK sales office is
responsible then we want names, I wonder if any missing revenue from US
sales to European customers being diverted would make them pay attention -
if so we're all chartering a jet and want them to wave us goodbye at the
airport.

Yes - my goat has been well and truly got.

M

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Re: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread John McCormack
It does feel like a rip-off.

I would like to upgrade to Creative Suite 3 Web Premium, but the price puts
me off. Being cheaper in the  U.S. makes it even worse. For me, it costs
£534.62 + 17.5% VAT + delivery +annoyance.

Adobe should at least absorb the 17.5% Value Added Tax.

If the new version of Flash had a proper debugger, it might help.

John
U.K.

- Original Message - 
From: Jon Bradley [EMAIL PROTECTED]
To: flashcoders@chattyfig.figleaf.com
Sent: Friday, March 30, 2007 12:56 PM
Subject: Re: [Flashcoders] The great CS3 Swindle



 On Mar 29, 2007, at 6:36 PM, Hairy Dog Digital wrote:

  I'm surprised that any of the CS3 bundles are available via
  download. I
  would think they are only available via physical shipment due to
  sheer size.
 
  Back to the subject at hand, I know that UK and EU pricing
  typically runs
  higher on software, but to the extent that it is cheaper to fly to
  the US,
  take a mini-holiday, purchase your software, then fly home seems
  ludicrous.

 If you're purchasing the Master Collection, the price deviation from
 USD is somewhere around $1500 (or more). An outright purchase of the
 Master Collection in US is close the _upgrade_ pricing, depending on
 what you are upgrading from, for those in the UK after you apply a
 VAT of 17.5% (if that's applicable?).

 I think anyone on this list in the UK could fly to the US round trip
 and crash with a US Flashcoder buddy - and still have some money left
 over for a hundred pints or so to help you forget how much you spent.
 You certainly would be getting more for your money that way.

 cheers,

 jon



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Re: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread John Dowdell

Mike Mountain wrote:

Thanks for the response John, please don't take this personally, - but I
suspect the legitimate reason is because we can


... and if that's the case, then I'd like to see those decisionmakers 
defend it in open debate.


But it's difficult for me to see intentional discrimination as the root 
cause... doesn't match up with what I see of people here. The DNA is 
towards global participation, so I suspect there are real constraints in 
the way of flat pricing.


I've still got the action item to keep pressing for public explanations 
about why software companies show such similar disparities across 
regions. Such a mystery does no-one any good. The ZDNet/CNET articles 
today likely caught org-wide attention, so I've got some more ammo this 
week ;-)


cu,
jd





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Weblog: http://weblogs.macromedia.com/jd
Aggregator: http://weblogs.macromedia.com/mxna
Technotes: http://www.macromedia.com/support/
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RE: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Seth Caldwell
Do you guys not understand supply and demand? At least we're not faced with
a functional price offering with exponential dropoff leaving the consumers
without fat pockets with the only option to wait a year for the price to be
reasonable.

I'd imagine they could charge 5 times as much for the first month of
release, and there would still be clients who would buy it instead of
waiting for the second month where it would be twice as much, or the third
month for it to be the price its at now.

In fact, if you think about the country gap in that respect, it makes sense
it would be more expensive over there since products and goods coming from
the US usually take longer to get over there, if they want it at the same
time as us they have to pay more ! =D

Seth


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Dowdell
Sent: Friday, March 30, 2007 1:04 PM
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle

Mike Mountain wrote:
 Thanks for the response John, please don't take this personally, - but I
 suspect the legitimate reason is because we can

... and if that's the case, then I'd like to see those decisionmakers 
defend it in open debate.

But it's difficult for me to see intentional discrimination as the root 
cause... doesn't match up with what I see of people here. The DNA is 
towards global participation, so I suspect there are real constraints in 
the way of flat pricing.

I've still got the action item to keep pressing for public explanations 
about why software companies show such similar disparities across 
regions. Such a mystery does no-one any good. The ZDNet/CNET articles 
today likely caught org-wide attention, so I've got some more ammo this 
week ;-)

cu,
jd





-- 
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Weblog: http://weblogs.macromedia.com/jd
Aggregator: http://weblogs.macromedia.com/mxna
Technotes: http://www.macromedia.com/support/
Spam killed my private email -- public record is best, thanks.
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Re: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Ian Thomas

On 3/30/07, Seth Caldwell [EMAIL PROTECTED] wrote:


In fact, if you think about the country gap in that respect, it makes sense
it would be more expensive over there since products and goods coming from
the US usually take longer to get over there, if they want it at the same
time as us they have to pay more ! =D


We live in a world where software is a download away. 'It takes longer
for the goods to get there' is no longer an excuse.

Ian
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RE: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Benny
Hi John, 

Thanks for sharing your thoughts with us and for pushing for public
explanations.

I contacted Dutch Adobe support and this is the explanation they gave: 

---
 Thankyou for your email to Adobe Cs.
Why are European products more expensive than UE or American products? 
The price of software in EMEA reflects both the additional expense to
develop and test Adobes applications for local markets and operating
systems, as well as for the delivery of complimentary Warranty support.
Adobes complimentary Warranty support covers product installation and defect
issues for the life of the current version of Adobes desktop applications. 

Although Adobe Europe and Adobe US are different parts of the same global
company European Marketing strategies and pricing are not directly related
on those used for the US. The prices are not simply converted from the
dollar pricing used for US products, therefore,  the pricing used for each
country in the EMEA region may vary.

Should you require any further information, please do not hesitate to
contact us.
---

My question: what is so specific about our local market that requires those
(huge?) additional expenses for tests and development to such extend that
prices have to almost double or if I understand correct even are 2.5 times
as high for UK customers then US customers. 

By the way you would think that with the whole emphasis on local support
that the support person would answer in my local language (Dutch) but no,
the answer was in English and for further info I could phone to the Adobe
office in the UK or in Ireland. My point if I have to pay for local support
I want local support if not I would rather contact the American office and
pay the much lower price just like out American friends do. In fact I even
don't need support in my language but just to make the point... ;-)

I hope you, actual the people in charge of this ridicules pricing policy,
would offer us an option to order from a US store. Preferable downloadable
(upgrade/upsell) studio versions but others might be more interested in
boxed versions. I don't mind if that means that we must contact the US
support desk for assistance ;-)

John if you could make that happen I will pronounce you in advance: men of
the year and maybe I'll even consider to nominate you for the Nobel Peace
Prize ;-)

Thanks for listening.

cu,
Benny 

-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Namens John Dowdell
Verzonden: vrijdag 30 maart 2007 22:04
Aan: flashcoders@chattyfig.figleaf.com
Onderwerp: Re: [Flashcoders] The great CS3 Swindle

jd wrote:
 Thanks for the response John, please don't take this personally, - but I
 suspect the legitimate reason is because we can

... and if that's the case, then I'd like to see those decisionmakers 
defend it in open debate.

But it's difficult for me to see intentional discrimination as the root 
cause... doesn't match up with what I see of people here. The DNA is 
towards global participation, so I suspect there are real constraints in 
the way of flat pricing.

I've still got the action item to keep pressing for public explanations 
about why software companies show such similar disparities across 
regions. Such a mystery does no-one any good. The ZDNet/CNET articles 
today likely caught org-wide attention, so I've got some more ammo this 
week ;-)





-- 
John Dowdell . Adobe Developer Support . San Francisco CA USA
Weblog: http://weblogs.macromedia.com/jd
Aggregator: http://weblogs.macromedia.com/mxna
Technotes: http://www.macromedia.com/support/
Spam killed my private email -- public record is best, thanks.
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Re: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Glen Pike



Do you guys not understand supply and demand?
Don't the rules of supply and demand change when the product does not 
really take any time to produce and the cost of production is minimal 
when compared to stamping out discs and printing boxes?

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RE: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Dave Watts
 ... and if that's the case, then I'd like to see those 
 decisionmakers defend it in open debate.
 
 But it's difficult for me to see intentional discrimination 
 as the root cause... doesn't match up with what I see of 
 people here. The DNA is towards global participation, so I 
 suspect there are real constraints in the way of flat pricing.
 
 I've still got the action item to keep pressing for public 
 explanations about why software companies show such similar 
 disparities across regions. Such a mystery does no-one any 
 good. The ZDNet/CNET articles today likely caught org-wide 
 attention, so I've got some more ammo this week ;-)

This is not exactly a mystery. Software - like any other product - is priced
the way it is to maximize profits. International price discrimination, like
any other price discrimination, exists because vendors believe that they can
identify distinct market segments, and charge the price that will maximize
their profits within that segment. In addition, vendors may have different
business costs in different countries; even with electronic distribution,
there are costs involved in having local sales and support offices, currency
exchange, legal compliance costs, etc, etc.

http://en.wikipedia.org/wiki/Price_discrimination
http://www.joelonsoftware.com/articles/CamelsandRubberDuckies.html

However, this is not the appropriate place for this discussion, I think.

Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/

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RE: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Seth Caldwell
The point here is that the markets supply of products to accomplish what
these products can accomplish is relatively low. Its true that the software
can be duplicated at no cost, so supply in the count of goods function
you're initially introduced to map to cost of goods is not what I'm
implying here. 

If the market's supply of these products was numerous, the demand for it
would be relatively low. However new features not found in any other
offering make the market's supply of such products relatively low, thus the
demand is very high. In fact, I bet there are companies that would pay Adobe
to _raise_ the prices, just to give their competition further barriers to
entry.

Seth

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Glen Pike
Sent: Friday, March 30, 2007 2:16 PM
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle


 Do you guys not understand supply and demand?
Don't the rules of supply and demand change when the product does not 
really take any time to produce and the cost of production is minimal 
when compared to stamping out discs and printing boxes?
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Re: [Flashcoders] The great CS3 Swindle

2007-03-30 Thread Cay Garrido H.
Of the top of my head a possible reason is that higher prices 
respond to the amount of illegal software used in Europe in comparison 
to the US... I could be wrong, but the system seems far more controlled 
over there, and there are less companies using pirated copies... now, I 
don't see how this measures could improve the situation over here, but 
the logic might be to get some compensation, plus pressuring legal 
companies to act against ilegal companies in order to expect lower 
exchange rates... still, I don't think it's a particulary smart 
measure... specially when developing budgets are usually much lower in 
Europe than in the US...


Cheers...

John Dowdell escribió:

Mike Mountain wrote:
For those prices it would literally be cheaper to fly out to the US 
to buy

it.
Adobe has FUBAR'd these prices - we demand an explanation - but who 
from?


For what it's worth, I had been pushing before launch for better 
information about the reasons for regional pricing disparities, but I 
did not succeed at doing so.


I suspect there are reasonable explanations, because Macromedia, 
Adobe, and most other software houses show similar differences across 
national boundaries, but I don't yet know the authoritative reasons 
myself, sorry.


(My suspicion is that it's due to decisionmaking being both at the 
central and at the regional level... I think each region is 
responsible for its own prices and these are shaped, but not dictated, 
by the main office, so there's no single owner of pricing worldwide... 
that's just my best current guess of why I haven't been able to gain 
traction in getting this documented, though.)


What I'm doing now is trying to collect similar reactions for my 
partners, to show that this is indeed a frequently-asked question, and 
one that deserves a definitive explanation on the Adobe site. (The 
FlashCoders web archive is not viewable to non-subscribers, so I'm 
snipping threads to give a flavor of the whole.)


So... my apologies for the confusion. I think it's definitely a 
legitimate question, and one that I'm working to get addressed.


tx,
jd





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RE: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Joe Wheeler
Unfortunately you can't update a European licence with a US update so I'd
have to transfer my existing licences to the US. I'm actually moving to the
states in a few months so I'll just have to wait for a bit.

However there is one interesting thing I found out. Apparently Adobe will be
offering a FREE update to CS3 for anyone that buys CS2 from now until CS3 is
available...


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gustavo
Duenas
Sent: 29 March 2007 02:46
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle



Hi Joe,  do you have friends in the US? someone with an address, you just
buy the programs in the US with your credit card and then your friends can
send this to you using dhl , fedex or ups, sounds logic?  
I used to do that several times buying programs when I was living in
Ecuador, South America..or you can just go on vacation and shopping Spree!!!

heheheh!

Regards


Gustavo Duenas


When I was living in the
On Mar 28, 2007, at 10:27 AM, Joe Wheeler wrote:

 Has anyone checked out the international prices on CS3?

 I can hardly believe how badly the UK is getting fleeced.

 I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design 
 Premium. In the US that's $599.00 dollars, but in the UK pounds it 
 works out to £703.82.
 Take the exchange rate into account and UK customers are paying...


 1,384.51 USD!!!

 Sales tax in the UK is 17.5% but the Adobe price hike is a whopping 
 231% - W T F?

 ___
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 http://chattyfig.figleaf.com/mailman/listinfo/flashcoders

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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Johannes Nel

does this apply if you bought studio 8 as well in the last 2 weeks :s

On 3/29/07, Joe Wheeler [EMAIL PROTECTED] wrote:


Unfortunately you can't update a European licence with a US update so I'd
have to transfer my existing licences to the US. I'm actually moving to
the
states in a few months so I'll just have to wait for a bit.

However there is one interesting thing I found out. Apparently Adobe will
be
offering a FREE update to CS3 for anyone that buys CS2 from now until CS3
is
available...


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gustavo
Duenas
Sent: 29 March 2007 02:46
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle



Hi Joe,  do you have friends in the US? someone with an address, you just
buy the programs in the US with your credit card and then your friends can
send this to you using dhl , fedex or ups, sounds logic?
I used to do that several times buying programs when I was living in
Ecuador, South America..or you can just go on vacation and shopping
Spree!!!

heheheh!

Regards


Gustavo Duenas


When I was living in the
On Mar 28, 2007, at 10:27 AM, Joe Wheeler wrote:

 Has anyone checked out the international prices on CS3?

 I can hardly believe how badly the UK is getting fleeced.

 I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
 Premium. In the US that's $599.00 dollars, but in the UK pounds it
 works out to £703.82.
 Take the exchange rate into account and UK customers are paying...


 1,384.51 USD!!!

 Sales tax in the UK is 17.5% but the Adobe price hike is a whopping
 231% - W T F?

 ___
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 http://chattyfig.figleaf.com/mailman/listinfo/flashcoders

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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Mike Mountain

In the days of electronic distribution this kind of business practice
stinks. Why do they do it, because they know they can get away with it  -
can we afford to boycott the release in europe? They know in most cases we
can't.

It's more than taking liberties, it's daylight robbery.
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RE: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Joe Wheeler
I'm not sure - I think it only counts to products bought since the CS3
announcement. Give your local Adobe online store a ring and see what they
say.

J

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Johannes Nel
Sent: 29 March 2007 09:11
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle

does this apply if you bought studio 8 as well in the last 2 weeks :s

On 3/29/07, Joe Wheeler [EMAIL PROTECTED] wrote:

 Unfortunately you can't update a European licence with a US update so 
 I'd have to transfer my existing licences to the US. I'm actually 
 moving to the states in a few months so I'll just have to wait for a 
 bit.

 However there is one interesting thing I found out. Apparently Adobe 
 will be offering a FREE update to CS3 for anyone that buys CS2 from 
 now until CS3 is available...


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Gustavo
 Duenas
 Sent: 29 March 2007 02:46
 To: flashcoders@chattyfig.figleaf.com
 Subject: Re: [Flashcoders] The great CS3 Swindle

 

 Hi Joe,  do you have friends in the US? someone with an address, you just
 buy the programs in the US with your credit card and then your friends can
 send this to you using dhl , fedex or ups, sounds logic?
 I used to do that several times buying programs when I was living in
 Ecuador, South America..or you can just go on vacation and shopping
 Spree!!!

 heheheh!

 Regards


 Gustavo Duenas


 When I was living in the
 On Mar 28, 2007, at 10:27 AM, Joe Wheeler wrote:

  Has anyone checked out the international prices on CS3?
 
  I can hardly believe how badly the UK is getting fleeced.
 
  I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
  Premium. In the US that's $599.00 dollars, but in the UK pounds it
  works out to £703.82.
  Take the exchange rate into account and UK customers are paying...
 
 
  1,384.51 USD!!!
 
  Sales tax in the UK is 17.5% but the Adobe price hike is a whopping
  231% - W T F?
 
  ___
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  To change your subscription options or search the archive:
  http://chattyfig.figleaf.com/mailman/listinfo/flashcoders
 
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Ian Thomas

It's a ridiculous situation that, sadly, seems to be true of a lot of software.

But it's particularly bad in this case.

Here's some full list prices, using today's exchange rate.

CS3 Design Premium  UK: £1655.58 (=$3256.69)US: $1799.00Markup: 181%
CS3 Design Standard  UK: £1051.62 (=$2068.64)US: $1199.00
Markup: 172%
CS3 Master Collection UK: £2313.58 (=$4551.04)US: $2499.00
Markup: 182%
CS3 Production Premium UK: £1655.58 (=$3256.69)US: $1699.00Markup: 191%
CS3 Web Premium  UK: £1404.12 (=$2762.04)US: $1599.00
Markup: 172%
CS3 Web Standard  UK: £828.38   (=$1629.51)US: $999.00
Markup: 163%
Flash CS3 Pro UK: £574.58   (=$1130.25)US: $699.00
Markup: 161%

That's one hell of a shipping cost.

*wonders who to write to at Adobe*

Ian

On 3/28/07, Joe Wheeler [EMAIL PROTECTED] wrote:

Has anyone checked out the international prices on CS3?

I can hardly believe how badly the UK is getting fleeced.

I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design Premium. In
the US that's $599.00 dollars, but in the UK pounds it works out to £703.82.
Take the exchange rate into account and UK customers are paying...


1,384.51 USD!!!

Sales tax in the UK is 17.5% but the Adobe price hike is a whopping 231% - W
T F?

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RE: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Nick Weekes
Its put a massive downer on what should have been an exciting week.  Im
moving into video editing etc so was considering the Production premium CS3
suite, but a 200% markup is criminal.

And as Mike said, for a digital download, wtf indeed.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ian Thomas
Sent: 29 March 2007 09:57
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle

It's a ridiculous situation that, sadly, seems to be true of a lot of
software.

But it's particularly bad in this case.

Here's some full list prices, using today's exchange rate.

CS3 Design Premium  UK: £1655.58 (=$3256.69)US: $1799.00Markup:
181%
CS3 Design Standard  UK: £1051.62 (=$2068.64)US: $1199.00
Markup: 172%
CS3 Master Collection UK: £2313.58 (=$4551.04)US: $2499.00
Markup: 182%
CS3 Production Premium UK: £1655.58 (=$3256.69)US: $1699.00Markup:
191%
CS3 Web Premium  UK: £1404.12 (=$2762.04)US: $1599.00
Markup: 172%
CS3 Web Standard  UK: £828.38   (=$1629.51)US: $999.00
 Markup: 163%
Flash CS3 Pro UK: £574.58   (=$1130.25)US: $699.00
 Markup: 161%

That's one hell of a shipping cost.

*wonders who to write to at Adobe*

Ian

On 3/28/07, Joe Wheeler [EMAIL PROTECTED] wrote:
 Has anyone checked out the international prices on CS3?

 I can hardly believe how badly the UK is getting fleeced.

 I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design 
 Premium. In the US that's $599.00 dollars, but in the UK pounds it works
out to £703.82.
 Take the exchange rate into account and UK customers are paying...


 1,384.51 USD!!!

 Sales tax in the UK is 17.5% but the Adobe price hike is a whopping 
 231% - W T F?

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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Mike Mountain

Some cunning American could buy a load of the boxed product and legitimately
put them on ebay with a markup, sell them to the European market and both
parties would be better off

There's no law against selling second hand software overseas is there?
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread nik crosina

Probably its a brick in the wall that protects 'their' creative industry?
NC


On 3/29/07, Mike Mountain [EMAIL PROTECTED] wrote:

For those prices it would literally be cheaper to fly out to the US to buy
it.

Adobe has FUBAR'd these prices - we demand an explanation - but who from?

On 3/29/07, Ian Thomas [EMAIL PROTECTED] wrote:

 It's a ridiculous situation that, sadly, seems to be true of a lot of
 software.

 But it's particularly bad in this case.

 Here's some full list prices, using today's exchange rate.

 CS3 Design Premium  UK: £1655.58 (=$3256.69)US:
 $1799.00Markup: 181%
 CS3 Design Standard  UK: £1051.62 (=$2068.64)US: $1199.00
 Markup: 172%
 CS3 Master Collection UK: £2313.58 (=$4551.04)US: $2499.00
 Markup: 182%
 CS3 Production Premium UK: £1655.58 (=$3256.69)US: $1699.00Markup:
 191%
 CS3 Web Premium  UK: £1404.12 (=$2762.04)US: $1599.00
 Markup: 172%
 CS3 Web Standard  UK: £828.38   (=$1629.51)US: $999.00
 Markup: 163%
 Flash CS3 Pro UK: £574.58   (=$1130.25)US: $699.00
  Markup: 161%

 That's one hell of a shipping cost.

 *wonders who to write to at Adobe*

 Ian

 On 3/28/07, Joe Wheeler [EMAIL PROTECTED] wrote:
  Has anyone checked out the international prices on CS3?
 
  I can hardly believe how badly the UK is getting fleeced.
 
  I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
 Premium. In
  the US that's $599.00 dollars, but in the UK pounds it works out to
 £703.82.
  Take the exchange rate into account and UK customers are paying...
 
 
  1,384.51 USD!!!
 
  Sales tax in the UK is 17.5% but the Adobe price hike is a whopping 231%
 - W
  T F?
 
  ___
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  To change your subscription options or search the archive:
  http://chattyfig.figleaf.com/mailman/listinfo/flashcoders
 
  Brought to you by Fig Leaf Software
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Ian Thomas

I've 'phoned the Adobe's UK office today and am told that someone from
the customer services management team will get back to me today to
explain it.

So let's see what happens. :-)

Me, I'm not holding my breath.

Ian

On 3/29/07, Mike Mountain [EMAIL PROTECTED] wrote:

In the days of electronic distribution this kind of business practice
stinks. Why do they do it, because they know they can get away with it  -
can we afford to boycott the release in europe? They know in most cases we
can't.

It's more than taking liberties, it's daylight robbery.

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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Mike Mountain

For those prices it would literally be cheaper to fly out to the US to buy
it.

Adobe has FUBAR'd these prices - we demand an explanation - but who from?

On 3/29/07, Ian Thomas [EMAIL PROTECTED] wrote:


It's a ridiculous situation that, sadly, seems to be true of a lot of
software.

But it's particularly bad in this case.

Here's some full list prices, using today's exchange rate.

CS3 Design Premium  UK: £1655.58 (=$3256.69)US:
$1799.00Markup: 181%
CS3 Design Standard  UK: £1051.62 (=$2068.64)US: $1199.00
Markup: 172%
CS3 Master Collection UK: £2313.58 (=$4551.04)US: $2499.00
Markup: 182%
CS3 Production Premium UK: £1655.58 (=$3256.69)US: $1699.00Markup:
191%
CS3 Web Premium  UK: £1404.12 (=$2762.04)US: $1599.00
Markup: 172%
CS3 Web Standard  UK: £828.38   (=$1629.51)US: $999.00
Markup: 163%
Flash CS3 Pro UK: £574.58   (=$1130.25)US: $699.00
 Markup: 161%

That's one hell of a shipping cost.

*wonders who to write to at Adobe*

Ian

On 3/28/07, Joe Wheeler [EMAIL PROTECTED] wrote:
 Has anyone checked out the international prices on CS3?

 I can hardly believe how badly the UK is getting fleeced.

 I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design
Premium. In
 the US that's $599.00 dollars, but in the UK pounds it works out to
£703.82.
 Take the exchange rate into account and UK customers are paying...


 1,384.51 USD!!!

 Sales tax in the UK is 17.5% but the Adobe price hike is a whopping 231%
- W
 T F?

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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Markus POLIVKA

happy UK!!!

for the german versions:
CS3 Master Collection UK: £2313.58 (=$4551.04)US: $2499.00 
Austria:  € 3.598 (=4.798,90 USD)
CS3 Design Premium   UK: £1655.58 (=$3256.69)US: $1799.00 
Austria:  € 2.638 (=3.517,24 USD)

etc...

But that is adobe!
where are the macromedia times gone??
nice greetings! 


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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Ian Thomas

Well - a telephone call from Adobe Europe (in the Netherlands) today.
A lovely Russian lady whose name I didn't get.

She tried to tell me the price difference was down to VAT rules -
until I pointed out that VAT is 17.5% over here, not ~80%.

As an aside, she pointed out that we in the UK pay slightly more for
our downloads because we pay Republic of Ireland VAT rates for
downloads (21%) as opposed to UK VAT on box product (17.5%). I'd
noticed that the UK store downloads were pricier than the box product
the other day, and couldn't understand it - that explains it. Doesn't
have much bearing on the US/UK gap, tho'.

Then she tried to be terribly reasonable, telling me that I could, if
I wished, buy the software from the States, but couldn't then have any
European support or European upgrades (hardly a problem).

I straightfowardly put it to her that it was simply about commercial
interests and that Adobe charged the UK prices that the UK would pay.
Which she agreed with.

Which means the only explanation is - because they can get away with it.

Ian

On 3/29/07, Ian Thomas [EMAIL PROTECTED] wrote:

I've 'phoned the Adobe's UK office today and am told that someone from
the customer services management team will get back to me today to
explain it.

So let's see what happens. :-)

Me, I'm not holding my breath.

Ian

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RE: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Nick Weekes
So how would one legally go about buying Adobe software in the US (by
legally I mean not from ebay)?  And r.e. the lack of european support or
upgrade, wouldn't you still be elligible for a US upgrade if you bought the
software from there?


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ian Thomas
Sent: 29 March 2007 15:39
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle

Well - a telephone call from Adobe Europe (in the Netherlands) today.
A lovely Russian lady whose name I didn't get.

She tried to tell me the price difference was down to VAT rules - until I
pointed out that VAT is 17.5% over here, not ~80%.

As an aside, she pointed out that we in the UK pay slightly more for our
downloads because we pay Republic of Ireland VAT rates for downloads (21%)
as opposed to UK VAT on box product (17.5%). I'd noticed that the UK store
downloads were pricier than the box product the other day, and couldn't
understand it - that explains it. Doesn't have much bearing on the US/UK
gap, tho'.

Then she tried to be terribly reasonable, telling me that I could, if I
wished, buy the software from the States, but couldn't then have any
European support or European upgrades (hardly a problem).

I straightfowardly put it to her that it was simply about commercial
interests and that Adobe charged the UK prices that the UK would pay.
Which she agreed with.

Which means the only explanation is - because they can get away with it.

Ian

On 3/29/07, Ian Thomas [EMAIL PROTECTED] wrote:
 I've 'phoned the Adobe's UK office today and am told that someone from 
 the customer services management team will get back to me today to 
 explain it.

 So let's see what happens. :-)

 Me, I'm not holding my breath.

 Ian
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Ryan
With WPF hitting the market this sounds like a really bad idea by 
Adobe.  Seems like it would be cheaper to fly a student out with their 
personal educational copy.  Not that I suggesting it (Adobe, please 
don't sue me). 


Nick Weekes wrote:

So how would one legally go about buying Adobe software in the US (by
legally I mean not from ebay)?  And r.e. the lack of european support or
upgrade, wouldn't you still be elligible for a US upgrade if you bought the
software from there?


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ian Thomas
Sent: 29 March 2007 15:39
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle

Well - a telephone call from Adobe Europe (in the Netherlands) today.
A lovely Russian lady whose name I didn't get.

She tried to tell me the price difference was down to VAT rules - until I
pointed out that VAT is 17.5% over here, not ~80%.

As an aside, she pointed out that we in the UK pay slightly more for our
downloads because we pay Republic of Ireland VAT rates for downloads (21%)
as opposed to UK VAT on box product (17.5%). I'd noticed that the UK store
downloads were pricier than the box product the other day, and couldn't
understand it - that explains it. Doesn't have much bearing on the US/UK
gap, tho'.

Then she tried to be terribly reasonable, telling me that I could, if I
wished, buy the software from the States, but couldn't then have any
European support or European upgrades (hardly a problem).

I straightfowardly put it to her that it was simply about commercial
interests and that Adobe charged the UK prices that the UK would pay.
Which she agreed with.

Which means the only explanation is - because they can get away with it.

Ian

On 3/29/07, Ian Thomas [EMAIL PROTECTED] wrote:
  
I've 'phoned the Adobe's UK office today and am told that someone from 
the customer services management team will get back to me today to 
explain it.


So let's see what happens. :-)

Me, I'm not holding my breath.

Ian


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RE: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Andy Jones
Ok - so it's actually cheaper to fly to the States, stay in a hotel for
a few days and order your US copy (bearing in mind the exchange rate)
than buying a copy in the UK.

Joy!

I'll recommend it to my boss :) 


Andy Jones
Learning Consultant
Reuters Messaging: [EMAIL PROTECTED]
(t) +44 207542 6011 | (m) +44 7795 953895



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ryan
Sent: 29 March 2007 16:38
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle

With WPF hitting the market this sounds like a really bad idea by Adobe.
Seems like it would be cheaper to fly a student out with their personal
educational copy.  Not that I suggesting it (Adobe, please don't sue
me). 

Nick Weekes wrote:
 So how would one legally go about buying Adobe software in the US (by 
 legally I mean not from ebay)?  And r.e. the lack of european support 
 or upgrade, wouldn't you still be elligible for a US upgrade if you 
 bought the software from there?


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Ian 
 Thomas
 Sent: 29 March 2007 15:39
 To: flashcoders@chattyfig.figleaf.com
 Subject: Re: [Flashcoders] The great CS3 Swindle

 Well - a telephone call from Adobe Europe (in the Netherlands) today.
 A lovely Russian lady whose name I didn't get.

 She tried to tell me the price difference was down to VAT rules - 
 until I pointed out that VAT is 17.5% over here, not ~80%.

 As an aside, she pointed out that we in the UK pay slightly more for 
 our downloads because we pay Republic of Ireland VAT rates for 
 downloads (21%) as opposed to UK VAT on box product (17.5%). I'd 
 noticed that the UK store downloads were pricier than the box product 
 the other day, and couldn't understand it - that explains it. Doesn't 
 have much bearing on the US/UK gap, tho'.

 Then she tried to be terribly reasonable, telling me that I could, if 
 I wished, buy the software from the States, but couldn't then have any

 European support or European upgrades (hardly a problem).

 I straightfowardly put it to her that it was simply about commercial 
 interests and that Adobe charged the UK prices that the UK would pay.
 Which she agreed with.

 Which means the only explanation is - because they can get away with
it.

 Ian

 On 3/29/07, Ian Thomas [EMAIL PROTECTED] wrote:
   
 I've 'phoned the Adobe's UK office today and am told that someone 
 from the customer services management team will get back to me today 
 to explain it.

 So let's see what happens. :-)

 Me, I'm not holding my breath.

 Ian
 
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Ian Thomas

On 3/29/07, Nick Weekes [EMAIL PROTECTED] wrote:

So how would one legally go about buying Adobe software in the US (by
legally I mean not from ebay)?


Well, off the top of my head...
Get someone who lives there to buy it from a shop or online.
Fly there and download it to your machine.
Fly there and buy it from a shop.

I'm guessing there are many other ways, but it's been a long day
(currently fighting with Vista).


And r.e. the lack of european support or
upgrade, wouldn't you still be elligible for a US upgrade if you bought the
software from there?


I believe, from what she was saying, that you would be eligible, yes.

Ian
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Claus Wahlers

Andy Jones wrote:


Ok - so it's actually cheaper to fly to the States, stay in a hotel for
a few days and order your US copy (bearing in mind the exchange rate)
than buying a copy in the UK.

Joy!

I'll recommend it to my boss :) 


You could as well fly to Brazil, stay at the beach for three weeks, and 
buy a copy on the streets for US$ 2.50.


Kidding, of course!

Am I?

More seriously, and not that i even remotely understand this policy, but 
this price gap has always been there (see comments):

http://weblogs.macromedia.com/jd/archives/2004/08/mm_store_firefo.cfm

Cheers,
Claus.

--
claus wahlers
côdeazur brasil
http://codeazur.com.br/
http://wahlers.com.br/claus/blog/
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RE: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Merrill, Jason
Well, off the top of my head...
Get someone who lives there to buy it from a shop or online.
Fly there and download it to your machine.
Fly there and buy it from a shop.

My personal opinion is it's a vast evil greed-based conspiracy between
Adobe (because they hate Europeans and want to take ever dollar they can
from them),  the U.S. and European-based airlines (because they need
every dollar they can get right now)  the Dharma initiative (why not).
Can't think of any other possible reason.

Oh, and The Great CS3 Swindle would make a fantastic book.  Kinda like
an updated version of The Great Train Robbery with more laptops and
fewer coffins.

Jason Merrill
Bank of America  
GTO Learning  Leadership Development
eTools  Multimedia Team


 
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread John Dowdell

Mike Mountain wrote:

For those prices it would literally be cheaper to fly out to the US to buy
it.
Adobe has FUBAR'd these prices - we demand an explanation - but who from?


For what it's worth, I had been pushing before launch for better 
information about the reasons for regional pricing disparities, but I 
did not succeed at doing so.


I suspect there are reasonable explanations, because Macromedia, Adobe, 
and most other software houses show similar differences across national 
boundaries, but I don't yet know the authoritative reasons myself, sorry.


(My suspicion is that it's due to decisionmaking being both at the 
central and at the regional level... I think each region is responsible 
for its own prices and these are shaped, but not dictated, by the main 
office, so there's no single owner of pricing worldwide... that's just 
my best current guess of why I haven't been able to gain traction in 
getting this documented, though.)


What I'm doing now is trying to collect similar reactions for my 
partners, to show that this is indeed a frequently-asked question, and 
one that deserves a definitive explanation on the Adobe site. (The 
FlashCoders web archive is not viewable to non-subscribers, so I'm 
snipping threads to give a flavor of the whole.)


So... my apologies for the confusion. I think it's definitely a 
legitimate question, and one that I'm working to get addressed.


tx,
jd




--
John Dowdell . Adobe Developer Support . San Francisco CA USA
Weblog: http://weblogs.macromedia.com/jd
Aggregator: http://weblogs.macromedia.com/mxna
Technotes: http://www.macromedia.com/support/
Spam killed my private email -- public record is best, thanks.
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Gustavo Duenas
cmon guys pay a vacation to the US, buy the adobe suite (whatever you  
like) write down in the registration the addrs of your hotel and  
connect to the internet, and Doesn't matter where you are, you'd  
have  online support , because there is no way to trace your  
connection (or at least that is what the FBI said in the x-files,  
joking), I bought my programs in the us, then used  a cargo to  
brought it to Ecuador and I used and downloaded the upgrades from  
there.I don't know if I'm saying a lot of nonsenses  but that  
looks perfectly right for me. My primary language is the spanish, but  
I've always use my products set up to english language( by the way I  
bet I can't understand the commands or how to use the programs in my  
own language-the spanish).



regards


Gustavo Duenas


On Mar 29, 2007, at 10:56 AM, Nick Weekes wrote:


So how would one legally go about buying Adobe software in the US (by
legally I mean not from ebay)?  And r.e. the lack of european  
support or
upgrade, wouldn't you still be elligible for a US upgrade if you  
bought the

software from there?


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ian  
Thomas

Sent: 29 March 2007 15:39
To: flashcoders@chattyfig.figleaf.com
Subject: Re: [Flashcoders] The great CS3 Swindle

Well - a telephone call from Adobe Europe (in the Netherlands) today.
A lovely Russian lady whose name I didn't get.

She tried to tell me the price difference was down to VAT rules -  
until I

pointed out that VAT is 17.5% over here, not ~80%.

As an aside, she pointed out that we in the UK pay slightly more  
for our
downloads because we pay Republic of Ireland VAT rates for  
downloads (21%)
as opposed to UK VAT on box product (17.5%). I'd noticed that the  
UK store
downloads were pricier than the box product the other day, and  
couldn't
understand it - that explains it. Doesn't have much bearing on the  
US/UK

gap, tho'.

Then she tried to be terribly reasonable, telling me that I could,  
if I

wished, buy the software from the States, but couldn't then have any
European support or European upgrades (hardly a problem).

I straightfowardly put it to her that it was simply about commercial
interests and that Adobe charged the UK prices that the UK would pay.
Which she agreed with.

Which means the only explanation is - because they can get away  
with it.


Ian

On 3/29/07, Ian Thomas [EMAIL PROTECTED] wrote:
I've 'phoned the Adobe's UK office today and am told that someone  
from

the customer services management team will get back to me today to
explain it.

So let's see what happens. :-)

Me, I'm not holding my breath.

Ian

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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Glen Pike


(My suspicion is that it's due to decisionmaking being both at the 
central and at the regional level... I think each region is 
responsible for its own prices and these are shaped, but not dictated, 
by the main office, so there's no single owner of pricing worldwide... 
that's just my best current guess of why I haven't been able to gain 
traction in getting this documented, though.)
Being as many of the people buying these products are above average 
intelligence, they are soon going to work out that it is cheaper to buy 
in USD or whatever currency suits them.  As many bank accounts now only 
make small charges on transactions made in foreign currencies, maybe 
regional offices are going to start taking a hit on their sales if 
people shop elsewhere. Maybe they will then start fighting a bit more 
for the consumer in their countries in order to sort out the price 
disparity.

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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Johannes Nel

the problem is that when you use your uk credit card you cannot buy from the
us store, so unless you have a us cc you be fooked.

On 3/29/07, Glen Pike [EMAIL PROTECTED] wrote:



 (My suspicion is that it's due to decisionmaking being both at the
 central and at the regional level... I think each region is
 responsible for its own prices and these are shaped, but not dictated,
 by the main office, so there's no single owner of pricing worldwide...
 that's just my best current guess of why I haven't been able to gain
 traction in getting this documented, though.)
Being as many of the people buying these products are above average
intelligence, they are soon going to work out that it is cheaper to buy
in USD or whatever currency suits them.  As many bank accounts now only
make small charges on transactions made in foreign currencies, maybe
regional offices are going to start taking a hit on their sales if
people shop elsewhere. Maybe they will then start fighting a bit more
for the consumer in their countries in order to sort out the price
disparity.
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--
j:pn
http://www.lennel.org
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Glen Pike
Then make a friend in the US and use do a money transfer to their 
account with PayPal or something similar


Johannes Nel wrote:
the problem is that when you use your uk credit card you cannot buy 
from the

us store, so unless you have a us cc you be fooked.

On 3/29/07, Glen Pike [EMAIL PROTECTED] wrote:



 (My suspicion is that it's due to decisionmaking being both at the
 central and at the regional level... I think each region is
 responsible for its own prices and these are shaped, but not dictated,
 by the main office, so there's no single owner of pricing worldwide...
 that's just my best current guess of why I haven't been able to gain
 traction in getting this documented, though.)
Being as many of the people buying these products are above average
intelligence, they are soon going to work out that it is cheaper to buy
in USD or whatever currency suits them.  As many bank accounts now only
make small charges on transactions made in foreign currencies, maybe
regional offices are going to start taking a hit on their sales if
people shop elsewhere. Maybe they will then start fighting a bit more
for the consumer in their countries in order to sort out the price
disparity.
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Re: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Mike Mountain

Thanks for the response John, please don't take this personally, - but I
suspect the legitimate reason is because we can, I find it hard to believe
that Adobe HQ doesn't have the necessary muscle to enforce a RRP bracket on
its international sales offices. Anyhow - not all companies have this
pricing structure. Take Valves STEAM online distribution channel. Last time
I looked there was only one price.

If I buy my product electronically then I can see no reason whatsoever for
the whopping differences - a company can only take the 'P' out of it's
customers for so long before we look elsewhere. I know for certain that the
only product I can afford to upgrade at the moment is Flash Pro - I'll be
using existing software or looking elsewhere for the rest. Then once I'm out
of the upgrade cycle I won't feel any compulsion to keep upgrading and will
feel less loyal to the product and much more likely to look at alternatives
(ahem MICROSOFT ahem).

Hell - if Flashdevelop gets the much touted Flexible WYSWIG Flex editor then
I may not even upgrade Flash Pro..

May I suggest you have the equivalent of an electronic region/version -
where you can only get support and upgrades electronically and the price
tracks the US equivalent with appropriate country specific tax adjustments
applied. It's just plain dumb of someone in Adobe to think that your loyal
European customers wouldn't do the maths. And if the UK sales office is
responsible then we want names, I wonder if any missing revenue from US
sales to European customers being diverted would make them pay attention -
if so we're all chartering a jet and want them to wave us goodbye at the
airport.

Yes - my goat has been well and truly got.

M



On 3/29/07, John Dowdell [EMAIL PROTECTED] wrote:


Mike Mountain wrote:
 For those prices it would literally be cheaper to fly out to the US to
buy
 it.
 Adobe has FUBAR'd these prices - we demand an explanation - but who
from?

For what it's worth, I had been pushing before launch for better
information about the reasons for regional pricing disparities, but I
did not succeed at doing so.

I suspect there are reasonable explanations, because Macromedia, Adobe,
and most other software houses show similar differences across national
boundaries, but I don't yet know the authoritative reasons myself, sorry.

(My suspicion is that it's due to decisionmaking being both at the
central and at the regional level... I think each region is responsible
for its own prices and these are shaped, but not dictated, by the main
office, so there's no single owner of pricing worldwide... that's just
my best current guess of why I haven't been able to gain traction in
getting this documented, though.)

What I'm doing now is trying to collect similar reactions for my
partners, to show that this is indeed a frequently-asked question, and
one that deserves a definitive explanation on the Adobe site. (The
FlashCoders web archive is not viewable to non-subscribers, so I'm
snipping threads to give a flavor of the whole.)

So... my apologies for the confusion. I think it's definitely a
legitimate question, and one that I'm working to get addressed.

tx,
jd




--
John Dowdell . Adobe Developer Support . San Francisco CA USA
Weblog: http://weblogs.macromedia.com/jd
Aggregator: http://weblogs.macromedia.com/mxna
Technotes: http://www.macromedia.com/support/
Spam killed my private email -- public record is best, thanks.
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RE: [Flashcoders] The great CS3 Swindle

2007-03-29 Thread Hairy Dog Digital
I'm surprised that any of the CS3 bundles are available via download. I
would think they are only available via physical shipment due to sheer size.

Back to the subject at hand, I know that UK and EU pricing typically runs
higher on software, but to the extent that it is cheaper to fly to the US,
take a mini-holiday, purchase your software, then fly home seems ludicrous. 

...Rob

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Re: [Flashcoders] The great CS3 Swindle

2007-03-28 Thread Gustavo Duenas




Hi Joe,  do you have friends in the US? someone with an address, you  
just buy the programs in the US with your credit card and then your  
friends can send this to you using dhl , fedex or ups, sounds logic?  
I used to do that several times buying programs when I was living in  
Ecuador, South America..or you can just go on vacation and shopping  
Spree!!!


heheheh!

Regards


Gustavo Duenas


When I was living in the
On Mar 28, 2007, at 10:27 AM, Joe Wheeler wrote:


Has anyone checked out the international prices on CS3?

I can hardly believe how badly the UK is getting fleeced.

I'm upgrading from CS1 Creative Suite and Studio 8 to CS3 Design  
Premium. In
the US that's $599.00 dollars, but in the UK pounds it works out to  
£703.82.

Take the exchange rate into account and UK customers are paying...


1,384.51 USD!!!

Sales tax in the UK is 17.5% but the Adobe price hike is a whopping  
231% - W

T F?

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