Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread Yves Barbion
Hi group

I'm using Fm9.0p255, Windows XP SP3.

I've got Fm files which contain Chinese text (OpenType font: Arial Unicode
MS). Everything looks OK, but when I update my Fm book (Edit  Update Book)
and cross-references, the Chinese characters in cross-references become
question marks. I can fix this by doing one of the following:

   - For each individual Fm file, choose Edit  Update References  All
   Cross-references, or
   - Save, close and reopen all files in my book.

This is, of course, only a workaround.

I guess this is a bug, right? Has anyone else seen this? Is this bug known
to Adobe? Can I ask someone to develop a Framescript and charge Adobe for
it? ;-)

Cheers

-- 
Yves Barbion
www.scripto.nu
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Re: Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread rinch
Yves,

From a company we purchased, I inherited FrameMaker 7 files for several 
languages. 

I do not have FM7. I went from FM6  to FM9 (TCS2 actually, I am now at 
FM9.0p255). 

The European languages I inherited open fine in FM9. Their cross 
references looked great.

But, the Chinese and Japanese versions all had the character's in their 
cross references get mangled as if FM9 could not find the correct font so 
it substituted some other font. All text other than the cross references 
looks great. No font problems at all, except in the cross references.

I've not yet found a fix. It has been suggested that I get FM7,  that 
perhaps either a FM9 bug or that the new FM9 Unicode font handling  was my 
problem.

But, it seems better to me that I figure out why the Chinese and Japanese 
cross-reference problems are occurring in FM9. Right now, however, I'm 
stumped.

I am afraid that I am of no help to you, but, I do thank you for posting 
your work around. I plan to give them a try.

Thanks!
Richard


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RE: Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread Rick Quatro
Hi Yves,

One thing you might try. Create a character format that specifies the
correct font, and add this to the cross-reference building blocks.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
r...@frameexpert.com

*** Frame Automation blog at http://frameautomation.com


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[OT] Adobe's pricing policy

2010-10-28 Thread Yves Barbion
Hi group

Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
update) costs:

   - US $299 (216 EUR) when I buy it in the US Store
   http://bit.ly/aXhtLv
   - US $554 (401 EUR) when I buy it in a European Adobe Store
   - http://bit.ly/dtOSd3

I called Customer Support in Belgium and the explanation they gave me was
that the price in the US is lower because they don't have offer free
support. But I don't need support!

When I go to the Adobe store, a pop-up appears, telling me that I can have a
live text chat with an Adobe Product Specialist to assiste me with my
product selection. This is the result:

Please hold as we route your chat to an Adobe Representative.
Welcome to Adobe.com! My name is Darryl. May I assist you with your
selection today?
Darryl: Hello, how can I help you?
Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE
difference in price?
Darryl: We understand your concern. We want to make sure that we are giving
our Customers the best products and at the right price.
Darryl: Just so you know, there are many factors that decide pricing like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.
Darryl: What are some of the tasks you like to accomplish using the
software?
Yves: Not relevant here: product is the same, price is different. Why?
Darryl: Just so you know, there are many factors that decide pricing like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.

Huh?






-- 
Yves Barbion
www.scripto.nu
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Re: Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread Yves Barbion
You're welcome, Richard.

I don't think I mentioned Fm7 in my original post, did I? And I don't know
who advised you to get Fm7 (and I don't want to know), but that piece of
advice just doesn't make any sense at all because:

   - Fm7 does not support Unicode.
   - I don't think you can buy Fm7 anymore (or you'd have to search for it
   really hard).

Cheers

Yves


On Thu, Oct 28, 2010 at 2:44 PM, ri...@inficon.com wrote:

 Yves,

 From a company we purchased, I inherited FrameMaker 7 files for several
 languages.

 I do not have FM7. I went from FM6  to FM9 (TCS2 actually, I am now at
 FM9.0p255).

 The European languages I inherited open fine in FM9. Their cross
 references looked great.

 But, the Chinese and Japanese versions all had the character's in their
 cross references get mangled as if FM9 could not find the correct font so
 it substituted some other font. All text other than the cross references
 looks great. No font problems at all, except in the cross references.

 I've not yet found a fix. It has been suggested that I get FM7,  that
 perhaps either a FM9 bug or that the new FM9 Unicode font handling  was my
 problem.

 But, it seems better to me that I figure out why the Chinese and Japanese
 cross-reference problems are occurring in FM9. Right now, however, I'm
 stumped.

 I am afraid that I am of no help to you, but, I do thank you for posting
 your work around. I plan to give them a try.

 Thanks!
 Richard





-- 
Yves Barbion
www.scripto.nu
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Re: Fm9.0p255: trouble in Unicode paradise [SOLVED]

2010-10-28 Thread Yves Barbion
Hi Rick

Right on! I've created a dedicated character format xref which uses Arial
Unicode MS as font, and everything is fine now.

Thank you very much!

PS: Are you going to tekom tcworld next week? If you are, I'll buy you a
beer (or two).

Cheers

-- 
Yves Barbion
www.scripto.nu


On Thu, Oct 28, 2010 at 3:55 PM, Rick Quatro r...@rickquatro.com wrote:

 Hi Yves,

 One thing you might try. Create a character format that specifies the
 correct font, and add this to the cross-reference building blocks.

 Rick Quatro
 Carmen Publishing Inc.
 585-659-8267
 r...@frameexpert.com

 *** Frame Automation blog at http://frameautomation.com



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Re: [Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread Writer
Wow! That is awesome bafflegab.

*scratches head*

Nadine

--- On Thu, 10/28/10, Yves Barbion yves.barb...@gmail.com wrote:

 From: Yves Barbion yves.barb...@gmail.com
 Subject: [Bulk] [OT] Adobe's pricing policy
 To: framers@lists.frameusers.com
 Date: Thursday, October 28, 2010, 10:03 AM
 Hi group
 
 Can someone please explain to me why Adobe Acrobat 9
 Standard (Full, no
 update) costs:
 
    - US $299 (216 EUR) when I buy it in the
 US Store
    http://bit.ly/aXhtLv
    - US $554 (401 EUR) when I buy it in a
 European Adobe Store
    - http://bit.ly/dtOSd3
 
 I called Customer Support in Belgium and the explanation
 they gave me was
 that the price in the US is lower because they don't have
 offer free
 support. But I don't need support!
 
 When I go to the Adobe store, a pop-up appears, telling me
 that I can have a
 live text chat with an Adobe Product Specialist to assiste
 me with my
 product selection. This is the result:
 
 Please hold as we route your chat to an Adobe
 Representative.
 Welcome to Adobe.com! My name is Darryl. May I assist you
 with your
 selection today?
 Darryl: Hello, how can I help you?
 Yves: I'd like to know why Adobe Acrobat 9 Standard costs
 $299 in the US
 Store and $554 in the Belgian Adobe Store? What's the
 reason for this HUGE
 difference in price?
 Darryl: We understand your concern. We want to make sure
 that we are giving
 our Customers the best products and at the right price.
 Darryl: Just so you know, there are many factors that
 decide pricing like
 'the cost of doing business in each country' and the
 'difference in the
 perceived value of the product'.
 Darryl: What are some of the tasks you like to accomplish
 using the
 software?
 Yves: Not relevant here: product is the same, price is
 different. Why?
 Darryl: Just so you know, there are many factors that
 decide pricing like
 'the cost of doing business in each country' and the
 'difference in the
 perceived value of the product'.
 
 Huh?
 
 
 
 
 
 
 -- 
 Yves Barbion
 www.scripto.nu
 ___
 
 
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convert inline elements to xrefs

2010-10-28 Thread Jakob Fix
Hi,

I have elements like this one falsexref linkend=RE15report
15/falsexref which are defined in the DTD as normal elements.

Now, I have been asked to convert them all to native FrameMaker xref
elements, (with the correct xref format if possible).

As there are hundreds if not thousands of these falsexref elements, I
need to find some kind of (semi-)automated approach.

Any help is greatly appreciated,
Jakob.
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RE: Frame to RoboHelp Conversion

2010-10-28 Thread Morgan Saarikoski

All,
 
I have a Frame document that I am converting to RoboHelp; I was doing some 
reading about how to perform this task and came across a suggestion that 
instead of performing a full conversion, that it is better to link a Frame 
document to RoboHelp – great idea!  This should make subsequent updates a 
breeze…..

Additionally, I am not an expert user with either of these programs and still 
struggle with anything beyond formatting basics.  Directions for this specific 
procedure are minimal at best – can anyone explain, in detail, how to do this?

Also, I am unable to upload any plug-ins or additional software to aid in this 
task.

Thanks!
 

Morgan
 

K. Morgan Saarikoski

Systems Support Engineer
Harris Corporation, 
Government Communications Systems Division (GCSD)
Palm Bay, FL
Bldg: 22/1803
Ph: 321.729.7225
 
 
  
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Re: [OT] Adobe's pricing policy

2010-10-28 Thread Art Campbell
Does Belgium have a VAT?

But why bother with 9? X is shipping...

Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Oct 28, 2010 at 10:03 AM, Yves Barbion yves.barb...@gmail.com wrote:
 Hi group

 Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
 update) costs:

   - US $299 (216 EUR) when I buy it in the US Store
   http://bit.ly/aXhtLv
   - US $554 (401 EUR) when I buy it in a European Adobe Store
   - http://bit.ly/dtOSd3

 I called Customer Support in Belgium and the explanation they gave me was
 that the price in the US is lower because they don't have offer free
 support. But I don't need support!

 When I go to the Adobe store, a pop-up appears, telling me that I can have a
 live text chat with an Adobe Product Specialist to assiste me with my
 product selection. This is the result:

 Please hold as we route your chat to an Adobe Representative.
 Welcome to Adobe.com! My name is Darryl. May I assist you with your
 selection today?
 Darryl: Hello, how can I help you?
 Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
 Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE
 difference in price?
 Darryl: We understand your concern. We want to make sure that we are giving
 our Customers the best products and at the right price.
 Darryl: Just so you know, there are many factors that decide pricing like
 'the cost of doing business in each country' and the 'difference in the
 perceived value of the product'.
 Darryl: What are some of the tasks you like to accomplish using the
 software?
 Yves: Not relevant here: product is the same, price is different. Why?
 Darryl: Just so you know, there are many factors that decide pricing like
 'the cost of doing business in each country' and the 'difference in the
 perceived value of the product'.

 Huh?






 --
 Yves Barbion
 www.scripto.nu
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Re: Temporarily hide graphics?

2010-10-28 Thread Art Campbell
View  Options  Graphics

Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Oct 28, 2010 at 11:04 AM, Martinek, Carla cmarti...@zebra.com wrote:
 I'm paging through a very large, graphics-intense maintenance manual, 
 checking pagination, headers/footers, etc.

 I'm having a brain cramp, and I thought there was a command that allowed you 
 to turn off graphics. This would allow you to page through the FM files 
 quicker in a doc such as this.

 Help? Or am I mis-remembering this and thinking of another application?

 -Carla




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RE: [Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread Flato, Gillian
Could it be that European countries impose huge taxes on Adobe and they're 
passing along those taxes to the customer?

Thank you,
 

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
  408.232.5911
4 gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mathieu jacquet
Sent: Thursday, October 28, 2010 9:17 AM
To: l...@astoria-pacific.com; framers@lists.frameusers.com
Subject: RE: [Bulk] [OT] Adobe's pricing policy


FrameMaker 9 is 999 $ (717 €) in the US and 1600 $ (1148 €) in France...

 From: l...@astoria-pacific.com
 To: framers@lists.frameusers.com
 Subject: RE: [Bulk] [OT] Adobe's pricing policy
 Date: Thu, 28 Oct 2010 08:32:50 -0700
 
 Not quite - his answer is somewhat related to the question. ;)
 
 
 _ 
 Lea Rush 
 Software and Documentation Specialist 
 Astoria-Pacific International 
 www.astoria-pacific.com
 ph: 800-536-3111 
 fax:  503-655-7367 
 l...@astoria-pacific.com
 
  -Original Message-
  From: framers-boun...@lists.frameusers.com [mailto:framers-
  boun...@lists.frameusers.com] On Behalf Of Pinkham, Jim
  Sent: Thursday, October 28, 2010 7:55 AM
  To: generic...@yahoo.ca; framers@lists.frameusers.com; Yves Barbion
  Subject: RE: [Bulk] [OT] Adobe's pricing policy
  
  Clearly, Darryl should run for office. His talents are being wasted :)
  
  -Original Message-
  From: framers-boun...@lists.frameusers.com [mailto:framers-
  boun...@lists.frameusers.com] On Behalf Of Writer
  Sent: Thursday, October 28, 2010 9:15 AM
  To: framers@lists.frameusers.com; Yves Barbion
  Subject: Re: [Bulk] [OT] Adobe's pricing policy
  
  Wow! That is awesome bafflegab.
  
  *scratches head*
  
  Nadine
  
  --- On Thu, 10/28/10, Yves Barbion yves.barb...@gmail.com wrote:
  
   From: Yves Barbion yves.barb...@gmail.com
   Subject: [Bulk] [OT] Adobe's pricing policy
   To: framers@lists.frameusers.com
   Date: Thursday, October 28, 2010, 10:03 AM Hi group
  
   Can someone please explain to me why Adobe Acrobat 9 Standard (Full,
   no
   update) costs:
  
  - US $299 (216 EUR) when I buy it in the US Store
  http://bit.ly/aXhtLv
  - US $554 (401 EUR) when I buy it in a European Adobe Store
  - http://bit.ly/dtOSd3
  
   I called Customer Support in Belgium and the explanation they gave me
   was that the price in the US is lower because they don't have offer
   free support. But I don't need support!
  
   When I go to the Adobe store, a pop-up appears, telling me that I can
   have a live text chat with an Adobe Product Specialist to assiste me
   with my product selection. This is the result:
  
   Please hold as we route your chat to an Adobe Representative.
   Welcome to Adobe.com! My name is Darryl. May I assist you with your
   selection today?
   Darryl: Hello, how can I help you?
   Yves: I'd like to know why Adobe Acrobat 9 Standard costs
   $299 in the US
   Store and $554 in the Belgian Adobe Store? What's the reason for this
   HUGE difference in price?
   Darryl: We understand your concern. We want to make sure that we are
   giving our Customers the best products and at the right price.
   Darryl: Just so you know, there are many factors that decide pricing
   like 'the cost of doing business in each country' and the 'difference
   in the perceived value of the product'.
   Darryl: What are some of the tasks you like to accomplish using the
   software?
   Yves: Not relevant here: product is the same, price is different. Why?
   Darryl: Just so you know, there are many factors that decide pricing
   like 'the cost of doing business in each country' and the 'difference
   in the perceived value of the product'.
  
   Huh?
  
  
  
  
  
  
   --
   Yves Barbion
   www.scripto.nu
   ___
  
  
   You are currently subscribed to framers as generic...@yahoo.ca.
  
   Send list messages to fram...@lists.frameusers.com.
  
   To unsubscribe send a blank email to
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   Visit
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  You are currently 

RE: Frame to RoboHelp Conversion

2010-10-28 Thread Combs, Richard
Morgan Saarikoski wrote: 
 
 I have a Frame document that I am converting to RoboHelp; I was doing some
 reading about how to perform this task and came across a suggestion that
 instead of performing a full conversion, that it is better to link a Frame
 document to RoboHelp - great idea!  This should make subsequent updates a
 breeze.
 
 Additionally, I am not an expert user with either of these programs and
 still struggle with anything beyond formatting basics.  Directions for this
 specific procedure are minimal at best - can anyone explain, in detail, how
 to do this?
 
 Also, I am unable to upload any plug-ins or additional software to aid in
 this task.

You don't mention any version numbers. To link FM docs into RH projects, you 
need the Technical Communications Suite, which includes special versions of FM 
and RH that include the hooks to make this possible. So, unless you already 
have TCS, your last pgf means this workflow isn't an option. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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Re: [OT] Adobe's pricing policy

2010-10-28 Thread Mike Wickham

But why bother with 9? X is shipping...


Say what? When? And are they really going to call it X instead of 10?

Mike Wickham


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Re: [OT] Adobe's pricing policy

2010-10-28 Thread Alan T Litchfield

I had this same situation on this list some time back.

I said this on the list on 18 October, 2009 (http://lists.frameusers.com/pipermail/framers/2009-October/018261.html 
)



Can anyone explain to me why it is that Adobe charges USD399 for the
upgrade of FrameMaker to version 9 for domestic customers but USD515
for the same thing for International customers.

There are no shipping costs when it has been downloaded and even if
shipping were included I don't see how they can charge USD116 for
shipping a small box anyway.

No I haven't asked Adobe, who there could possibly tell me. Certainly
no one on the helpdesk.


There was some discussion of it then.

Michael learned a new word then: rort.

Darryl learned something too. If in doubt, obfuscate.

Alan

On 29/10/2010, at 3:03 AM, Yves Barbion wrote:


Hi group

Can someone please explain to me why Adobe Acrobat 9 Standard (Full,  
no

update) costs:

  - US $299 (216 EUR) when I buy it in the US Store
  http://bit.ly/aXhtLv
  - US $554 (401 EUR) when I buy it in a European Adobe Store
  - http://bit.ly/dtOSd3

I called Customer Support in Belgium and the explanation they gave  
me was

that the price in the US is lower because they don't have offer free
support. But I don't need support!

When I go to the Adobe store, a pop-up appears, telling me that I  
can have a

live text chat with an Adobe Product Specialist to assiste me with my
product selection. This is the result:

Please hold as we route your chat to an Adobe Representative.
Welcome to Adobe.com! My name is Darryl. May I assist you with your
selection today?
Darryl: Hello, how can I help you?
Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in  
the US
Store and $554 in the Belgian Adobe Store? What's the reason for  
this HUGE

difference in price?
Darryl: We understand your concern. We want to make sure that we are  
giving

our Customers the best products and at the right price.
Darryl: Just so you know, there are many factors that decide pricing  
like
'the cost of doing business in each country' and the 'difference in  
the

perceived value of the product'.
Darryl: What are some of the tasks you like to accomplish using the
software?
Yves: Not relevant here: product is the same, price is different. Why?
Darryl: Just so you know, there are many factors that decide pricing  
like
'the cost of doing business in each country' and the 'difference in  
the

perceived value of the product'.

Huh?




--
Alan T Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Alison Craig
I saw that too: Acrobat X. 

Sounds either mysterious or halfway to pornographic - which I doubt was their 
intent.

Sometimes you shoot yourself in the foot trying to be cute.

Alison

Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
E-mail: alison.cr...@ultrasonix.com
 
 
-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, October 28, 2010 11:42 AM
To: Mike Wickham
Cc: framers@lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

http://www.adobe.com/

Art Campbell
               art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Oct 28, 2010 at 1:40 PM, Mike Wickham i...@mikewickham.com wrote:
 But why bother with 9? X is shipping...

 Say what? When? And are they really going to call it X instead of 10?

 Mike Wickham


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FrameMaker X

2010-10-28 Thread Owen, Clint
If Acrobat X is about to ship, can FrameMaker X be far behind?

Maybe I should start trying to convince my company that once FM X ships
we will have fallen out of the cheap (relatively) upgrade window from FM
7.0.

Clint  


Clint Owen | Sr. Technical Writer | Crane Aerospace  Electronics | +1
425 743 8674 | Fax: +1 425 743 8113

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem
Hosain (syed.hos...@aeris.net)
Sent: Thursday, October 28, 2010 12:08 PM
To: Mike Wickham; framers@lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

  But why bother with 9? X is shipping...

 Say what? When? And are they really going to call it X instead of 10?

 Mike Wickham

I got my e-mail from Adobe about this sometime last week as I recall. I
believe the shipping date is Nov 1, but forget where I saw that.

And, I have no idea why it is X instead of 10. :)

My only [usual] gripe is with the upgrade pricing (like all Adobe
upgrades!). It is $199 regardless of whether you have Acrobat 9 Pro *or*
Acrobat 9 Pro Extended to go to Acrobat X Pro (there is only one X Pro
version - nothing called X Pro Extended as far as I can know).

IMHO, the price for going from 9 Pro Extended to X Pro should be lower -
since we already paid a premium for that 9 Pro Extended version!

Z

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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
 On 29/10/2010, at 8:08 AM, Syed Zaeem Hosain (syed.hos...@aeris.net) wrote:
  My only [usual] gripe is with the upgrade pricing (like all Adobe  
  upgrades!). It is $199 regardless of whether you have Acrobat 9 Pro  
  *or* Acrobat 9 Pro Extended to go to Acrobat X Pro (there is only  
  one X Pro version - nothing called X Pro Extended as far as I can  
  know).
 
  IMHO, the price for going from 9 Pro Extended to X Pro should be  
  lower - since we already paid a premium for that 9 Pro Extended  
  version!

 In the inimitable words of Darryl:

 Just so you know, there are many factors that decide pricing like  
 'the cost of doing business in each country' and the 'difference in  
 the perceived value of the product'.

 (That's my new answer for everything).

 Alan

ROFL. 

Adobe pricing strikes again! Sigh ...

Z

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FM 7.0 Locks up on Windows 7

2010-10-28 Thread Owen, Clint
Most of our company is still using Windows XP and FrameMaker 7.

The IT group has set up a Windows 7 PC for testing, including FM 7.0,
with patch 579.

I have been using this setup through a remote desktop connection for
some of my unstructured FM documents. All seems well except for
seemingly random instances where Framemaker just locks up. I can close
FM and restart with no trouble, but it is kind of annoying.

Is there a fix for this behavior? Will setting startup compatibility to
XP help?

Thanks,

Clint


Clint Owen | Sr. Technical Writer | Crane Aerospace  Electronics | +1
425 743 8674 | Fax: +1 425 743 8113

We value your opinion!  How may we serve you better? 
Please click the survey link to tell us how we are doing:
http://www.craneae.com/ContactUs/VoiceofCustomer.aspx
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Crane Aerospace  Electronics Confidentiality Statement:
The information contained in this email message may be privileged and is 
confidential information intended only for the use of the recipient, or any 
employee or agent responsible to deliver it to the intended recipient. Any 
unauthorized use, distribution or copying of this information is strictly 
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and may be unlawful. If you have received this communication in error, please 
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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Dov Isaacs
Acrobat X is not shipping yet nor has Adobe committed to a November 1 ship date.

It is pronounced Acrobat Ten - as usual, it's a marketing thing ...

- Dov

 -Original Message-
 From: framers-boun...@lists.frameusers.com 
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of
 Syed Zaeem Hosain (syed.hos...@aeris.net)
 Sent: Thursday, October 28, 2010 12:08 PM
 To: Mike Wickham; framers@lists.frameusers.com
 Subject: RE: [OT] Adobe's pricing policy
 
   But why bother with 9? X is shipping...
 
  Say what? When? And are they really going to call it X instead of 10?
 
  Mike Wickham
 
 I got my e-mail from Adobe about this sometime last week as I recall. I 
 believe the shipping date is
 Nov 1, but forget where I saw that.
 
 And, I have no idea why it is X instead of 10. :)
 
 My only [usual] gripe is with the upgrade pricing (like all Adobe upgrades!). 
 It is $199 regardless of
 whether you have Acrobat 9 Pro *or* Acrobat 9 Pro Extended to go to Acrobat X 
 Pro (there is only one X
 Pro version - nothing called X Pro Extended as far as I can know).
 
 IMHO, the price for going from 9 Pro Extended to X Pro should be lower - 
 since we already paid a
 premium for that 9 Pro Extended version!
 
 Z
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Re: [OT] Adobe's pricing policy

2010-10-28 Thread Bill Swallow
Can you buy it from a US store?

Your chat log sounds like a support bot. Either that or Daryll has
been watching too many Ed Wood movies.

On Thu, Oct 28, 2010 at 10:03 AM, Yves Barbion yves.barb...@gmail.com wrote:
 Hi group

 Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
 update) costs:

   - US $299 (216 EUR) when I buy it in the US Store
   http://bit.ly/aXhtLv
   - US $554 (401 EUR) when I buy it in a European Adobe Store
   - http://bit.ly/dtOSd3

 I called Customer Support in Belgium and the explanation they gave me was
 that the price in the US is lower because they don't have offer free
 support. But I don't need support!

 When I go to the Adobe store, a pop-up appears, telling me that I can have a
 live text chat with an Adobe Product Specialist to assiste me with my
 product selection. This is the result:

 Please hold as we route your chat to an Adobe Representative.
 Welcome to Adobe.com! My name is Darryl. May I assist you with your
 selection today?
 Darryl: Hello, how can I help you?
 Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
 Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE
 difference in price?
 Darryl: We understand your concern. We want to make sure that we are giving
 our Customers the best products and at the right price.
 Darryl: Just so you know, there are many factors that decide pricing like
 'the cost of doing business in each country' and the 'difference in the
 perceived value of the product'.
 Darryl: What are some of the tasks you like to accomplish using the
 software?
 Yves: Not relevant here: product is the same, price is different. Why?
 Darryl: Just so you know, there are many factors that decide pricing like
 'the cost of doing business in each country' and the 'difference in the
 perceived value of the product'.

 Huh?






 --
 Yves Barbion
 www.scripto.nu
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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Spectrum Writing
How about the software application formerly known as Adobe Framemaker? (Ya'
know, like the artist formerly known as Prince for all you old-timers out
there - dating myself I know!!)

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
i...@spectrumwritingllc.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rick Quatro
Sent: Thursday, October 28, 2010 12:34 PM
To: 'Mike Wickham'; framers@lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

I read one of Adobe's press releases that said Acrobat X (pronounced 10).
In my opinion, if you have to explain how to pronounce a product name, it
isn't a good choice for a name. Let's just hope the next version isn't XI.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
r...@frameexpert.com

*** Frame Automation blog at http://frameautomation.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Thursday, October 28, 2010 1:41 PM
To: framers@lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

 But why bother with 9? X is shipping...

Say what? When? And are they really going to call it X instead of 10?

Mike Wickham


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Re: [OT] Adobe's pricing policy

2010-10-28 Thread Alan T Litchfield
Well, I have to thank Dov for clarifying the numbering thing because I  
thought Acrobat X (pronounced 10) meant a return to version two! 8^0.


Alan

On 29/10/2010, at 10:14 AM, Spectrum Writing wrote:

How about the software application formerly known as Adobe  
Framemaker? (Ya'
know, like the artist formerly known as Prince for all you old- 
timers out

there - dating myself I know!!)

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
i...@spectrumwritingllc.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rick Quatro
Sent: Thursday, October 28, 2010 12:34 PM
To: 'Mike Wickham'; framers@lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

I read one of Adobe's press releases that said Acrobat X  
(pronounced 10).
In my opinion, if you have to explain how to pronounce a product  
name, it
isn't a good choice for a name. Let's just hope the next version  
isn't XI.




--
Alan T Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

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Re: [OT] Adobe's pricing policy

2010-10-28 Thread Mike Wickham
And if someone says, I'm an Acrobat X user, are they bragging or 
disgruntled? :)


Mike Wickham


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Re: [OT] Adobe's pricing policy

2010-10-28 Thread Mike Wickham
Well, darn. I misread the original message and thought you were talking 
about FrameMaker 10 coming out. I knew about Acrobat X. Good luck getting 
people to pronounce it as Acrobat 10. I still hear people say OSX instead of 
OS 10. What a stupid naming idea. You just know some bug will be found which 
will cause users to say that Acrobat X accidentally deletes files and 
creates X-files. They're just asking for it. On the other hand, version 30 
will probably sell like hotcakes.


I hope the next version of FrameMaker stays with Arabic numerals instead of 
converting to Roman ones. Sheesh.




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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Combs, Richard
Mike Wickham wrote:
 
 And if someone says, I'm an Acrobat X user, are they bragging or
 disgruntled? :)

Well, it does offer Adobe a great new marketing opportunity: sponsoring the 
Acrobat X Games. 

(Sorry, but Friday's getting close!) 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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Re: [OT] Adobe's pricing policy

2010-10-28 Thread William Abernathy

Yves Barbion wrote:

 Hi group

 Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
 update) costs:

 - US $299 (216 EUR) when I buy it in the US Store
 http://bit.ly/aXhtLv
 - US $554 (401 EUR) when I buy it in a European Adobe Store
 - http://bit.ly/dtOSd3

 I called Customer Support in Belgium and the explanation they gave me was
 that the price in the US is lower because they don't have offer free
 support. But I don't need support!


Was he trying to say they have *to* offer free support? In other words, does 
EU law (or general expectation of EU customers) require free product support? If 
so, this might explain the difference: $229 gets you a product out the door; 
$554 buys you hand-holding (whether you predict you will ask for it or not...).


Just guessing here...

--William


--
William Abernathy
Berkeley, CA
http://yourwritereditor.com
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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Sorry, I misspoke - not Nov 1.

Maybe Adobe has not formally announced anything, but according to Amazon, it is 
a Dec 1 release date:

http://www.amazon.com/Adobe-65083161-Acrobat-X-Professional/dp/B0046DH8PC/ref=sr_1_1?ie=UTF8qid=1288308342sr=8-1
 

Given that Adobe is offering free shipping from Oct 17 through Nov 30 (from 
the e-mail I received directly from Adobe on Oct 18) - that Dec 1 date *seems* 
consistent to previous similar offers.

Z

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Dov Isaacs
Sent: Thursday, October 28, 2010 12:24 PM
To: framers@lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

Acrobat X is not shipping yet nor has Adobe committed to a November 1 ship date.

It is pronounced Acrobat Ten - as usual, it's a marketing thing ...

- Dov

 -Original Message-
 From: framers-boun...@lists.frameusers.com 
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of
 Syed Zaeem Hosain (syed.hos...@aeris.net)
 Sent: Thursday, October 28, 2010 12:08 PM
 To: Mike Wickham; framers@lists.frameusers.com
 Subject: RE: [OT] Adobe's pricing policy
 
   But why bother with 9? X is shipping...
 
  Say what? When? And are they really going to call it X instead of 10?
 
  Mike Wickham
 
 I got my e-mail from Adobe about this sometime last week as I recall. I 
 believe the shipping date is
 Nov 1, but forget where I saw that.
 
 And, I have no idea why it is X instead of 10. :)
 
 My only [usual] gripe is with the upgrade pricing (like all Adobe upgrades!). 
 It is $199 regardless of
 whether you have Acrobat 9 Pro *or* Acrobat 9 Pro Extended to go to Acrobat X 
 Pro (there is only one X
 Pro version - nothing called X Pro Extended as far as I can know).
 
 IMHO, the price for going from 9 Pro Extended to X Pro should be lower - 
 since we already paid a
 premium for that 9 Pro Extended version!
 
 Z
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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Fei Min Lorente
Yeah, it's really quite amusing. I got an email about beta testing
FrameMaker X, and they said that X is pronounced ten.

Fei Min

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Thursday, October 28, 2010 1:41 PM
To: framers@lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

 But why bother with 9? X is shipping...

Say what? When? And are they really going to call it X instead of 10?

Mike Wickham


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RE: [OT] Adobe's pricing policy

2010-10-28 Thread Flato, Gillian
I thought maybe Acrobat was going radical on us (like Malcolm X)!

Thank you,
 

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
  408.232.5911
4 gfl...@nanometrics.com

Well Done is better than Well Said - Benjamin Franklin

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Thursday, October 28, 2010 2:35 PM
To: i...@spectrumwritingllc.com
Cc: framers@lists.frameusers.com; 'Mike Wickham'
Subject: Re: [OT] Adobe's pricing policy

Well, I have to thank Dov for clarifying the numbering thing because I  
thought Acrobat X (pronounced 10) meant a return to version two! 8^0.

Alan

On 29/10/2010, at 10:14 AM, Spectrum Writing wrote:

 How about the software application formerly known as Adobe  
 Framemaker? (Ya'
 know, like the artist formerly known as Prince for all you old- 
 timers out
 there - dating myself I know!!)

 TVB

 Tammy Van Boening
 Owner/Principal
 Spectrum Writing, LLC
 www.spectrumwritingllc.com
 i...@spectrumwritingllc.com


 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rick Quatro
 Sent: Thursday, October 28, 2010 12:34 PM
 To: 'Mike Wickham'; framers@lists.frameusers.com
 Subject: RE: [OT] Adobe's pricing policy

 I read one of Adobe's press releases that said Acrobat X  
 (pronounced 10).
 In my opinion, if you have to explain how to pronounce a product  
 name, it
 isn't a good choice for a name. Let's just hope the next version  
 isn't XI.


--
Alan T Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

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Re: Temporarily hide graphics?

2010-10-28 Thread Stuart Rogers

On 28/10/2010 11:06 AM, Martinek, Carla wrote:

Never mind... spend 10 minutes looking, send the email, and *then*
find it.

Show Graphics - Esc Shift+v v s Hide Graphics - Esc Shift+v v h



-Original Message- From: Martinek, Carla Sent: Thursday,
October 28, 2010 10:04 AM To: framers@lists.frameusers.com Subject:
Temporarily hide graphics?

I'm paging through a very large, graphics-intense maintenance manual,
checking pagination, headers/footers, etc.

I'm having a brain cramp, and I thought there was a command that
allowed you to turn off graphics. This would allow you to page
through the FM files quicker in a doc such as this.




Or:  Alt + v, o, Alt + i  (Opens View menu, selects Options, toggles 
images.)




The Alt key is your friend :-)

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread Yves Barbion
Hi group

I'm using Fm9.0p255, Windows XP SP3.

I've got Fm files which contain Chinese text (OpenType font: Arial Unicode
MS). Everything looks OK, but when I update my Fm book (Edit > Update Book)
and cross-references, the Chinese characters in cross-references become
question marks. I can fix this by doing one of the following:

   - For each individual Fm file, choose Edit > Update References > All
   Cross-references, or
   - Save, close and reopen all files in my book.

This is, of course, only a workaround.

I guess this is a bug, right? Has anyone else seen this? Is this bug known
to Adobe? Can I ask someone to develop a Framescript and charge Adobe for
it? ;-)

Cheers

-- 
Yves Barbion
www.scripto.nu


Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread ri...@inficon.com
Yves,

>From a company we purchased, I inherited FrameMaker 7 files for several 
languages. 

I do not have FM7. I went from FM6  to FM9 (TCS2 actually, I am now at 
FM9.0p255). 

The European languages I inherited open fine in FM9. Their cross 
references looked great.

But, the Chinese and Japanese versions all had the character's in their 
cross references get mangled as if FM9 could not find the correct font so 
it substituted some other font. All text other than the cross references 
looks great. No font problems at all, except in the cross references.

I've not yet found a fix. It has been suggested that I get FM7,  that 
perhaps either a FM9 bug or that the new FM9 Unicode font handling  was my 
problem.

But, it seems better to me that I figure out why the Chinese and Japanese 
cross-reference problems are occurring in FM9. Right now, however, I'm 
stumped.

I am afraid that I am of no help to you, but, I do thank you for posting 
your work around. I plan to give them a try.

Thanks!
Richard




Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread Rick Quatro
Hi Yves,

One thing you might try. Create a character format that specifies the
correct font, and add this to the cross-reference building blocks.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
rick at frameexpert.com

*** Frame Automation blog at http://frameautomation.com




[OT] Adobe's pricing policy

2010-10-28 Thread Yves Barbion
Hi group

Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
update) costs:

   - US $299 (216 EUR) when I buy it in the US Store
   http://bit.ly/aXhtLv
   - US $554 (401 EUR) when I buy it in a European Adobe Store
   - http://bit.ly/dtOSd3

I called Customer Support in Belgium and the explanation they gave me was
that "the price in the US is lower because they don't have offer free
support". But I don't need support!

When I go to the Adobe store, a pop-up appears, telling me that I can have a
live text chat with an Adobe Product Specialist to assiste me with my
product selection. This is the result:

Please hold as we route your chat to an Adobe Representative.
Welcome to Adobe.com! My name is Darryl. May I assist you with your
selection today?
Darryl: Hello, how can I help you?
Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE
difference in price?
Darryl: We understand your concern. We want to make sure that we are giving
our Customers the best products and at the right price.
Darryl: Just so you know, there are many factors that decide pricing like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.
Darryl: What are some of the tasks you like to accomplish using the
software?
Yves: Not relevant here: product is the same, price is different. Why?
Darryl: Just so you know, there are many factors that decide pricing like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.

Huh?






-- 
Yves Barbion
www.scripto.nu


Fm9.0p255: trouble in Unicode paradise

2010-10-28 Thread Yves Barbion
You're welcome, Richard.

I don't think I mentioned Fm7 in my original post, did I? And I don't know
who advised you to get Fm7 (and I don't want to know), but that piece of
advice just doesn't make any sense at all because:

   - Fm7 does not support Unicode.
   - I don't think you can buy Fm7 anymore (or you'd have to search for it
   really hard).

Cheers

Yves


On Thu, Oct 28, 2010 at 2:44 PM,  wrote:

> Yves,
>
> From a company we purchased, I inherited FrameMaker 7 files for several
> languages.
>
> I do not have FM7. I went from FM6  to FM9 (TCS2 actually, I am now at
> FM9.0p255).
>
> The European languages I inherited open fine in FM9. Their cross
> references looked great.
>
> But, the Chinese and Japanese versions all had the character's in their
> cross references get mangled as if FM9 could not find the correct font so
> it substituted some other font. All text other than the cross references
> looks great. No font problems at all, except in the cross references.
>
> I've not yet found a fix. It has been suggested that I get FM7,  that
> perhaps either a FM9 bug or that the new FM9 Unicode font handling  was my
> problem.
>
> But, it seems better to me that I figure out why the Chinese and Japanese
> cross-reference problems are occurring in FM9. Right now, however, I'm
> stumped.
>
> I am afraid that I am of no help to you, but, I do thank you for posting
> your work around. I plan to give them a try.
>
> Thanks!
> Richard
>
>
>


-- 
Yves Barbion
www.scripto.nu


Fm9.0p255: trouble in Unicode paradise [SOLVED]

2010-10-28 Thread Yves Barbion
Hi Rick

Right on! I've created a dedicated character format  which uses Arial
Unicode MS as font, and everything is fine now.

Thank you very much!

PS: Are you going to tekom tcworld next week? If you are, I'll buy you a
beer (or two).

Cheers

-- 
Yves Barbion
www.scripto.nu


On Thu, Oct 28, 2010 at 3:55 PM, Rick Quatro  wrote:

> Hi Yves,
>
> One thing you might try. Create a character format that specifies the
> correct font, and add this to the cross-reference building blocks.
>
> Rick Quatro
> Carmen Publishing Inc.
> 585-659-8267
> rick at frameexpert.com
>
> *** Frame Automation blog at http://frameautomation.com
>
>
>


[Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread Writer
Wow! That is awesome bafflegab.

*scratches head*

Nadine

--- On Thu, 10/28/10, Yves Barbion  wrote:

> From: Yves Barbion 
> Subject: [Bulk] [OT] Adobe's pricing policy
> To: framers at lists.frameusers.com
> Date: Thursday, October 28, 2010, 10:03 AM
> Hi group
> 
> Can someone please explain to me why Adobe Acrobat 9
> Standard (Full, no
> update) costs:
> 
> ???- US $299 (216 EUR) when I buy it in the
> US Store
> ???http://bit.ly/aXhtLv
> ???- US $554 (401 EUR) when I buy it in a
> European Adobe Store
> ???- http://bit.ly/dtOSd3
> 
> I called Customer Support in Belgium and the explanation
> they gave me was
> that "the price in the US is lower because they don't have
> offer free
> support". But I don't need support!
> 
> When I go to the Adobe store, a pop-up appears, telling me
> that I can have a
> live text chat with an Adobe Product Specialist to assiste
> me with my
> product selection. This is the result:
> 
> Please hold as we route your chat to an Adobe
> Representative.
> Welcome to Adobe.com! My name is Darryl. May I assist you
> with your
> selection today?
> Darryl: Hello, how can I help you?
> Yves: I'd like to know why Adobe Acrobat 9 Standard costs
> $299 in the US
> Store and $554 in the Belgian Adobe Store? What's the
> reason for this HUGE
> difference in price?
> Darryl: We understand your concern. We want to make sure
> that we are giving
> our Customers the best products and at the right price.
> Darryl: Just so you know, there are many factors that
> decide pricing like
> 'the cost of doing business in each country' and the
> 'difference in the
> perceived value of the product'.
> Darryl: What are some of the tasks you like to accomplish
> using the
> software?
> Yves: Not relevant here: product is the same, price is
> different. Why?
> Darryl: Just so you know, there are many factors that
> decide pricing like
> 'the cost of doing business in each country' and the
> 'difference in the
> perceived value of the product'.
> 
> Huh?
> 
> 
> 
> 
> 
> 
> -- 
> Yves Barbion
> www.scripto.nu
> ___
> 
> 
> You are currently subscribed to framers as generic668 at yahoo.ca.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca
> 
> Send administrative questions to listadmin at frameusers.com.
> Visit
> http://www.frameusers.com/ for more resources and
> info.
> gm


convert inline elements to xrefs

2010-10-28 Thread Jakob Fix
Hi,

I have elements like this one report
15 which are defined in the DTD as normal elements.

Now, I have been asked to convert them all to native FrameMaker xref
elements, (with the correct xref format if possible).

As there are hundreds if not thousands of these falsexref elements, I
need to find some kind of (semi-)automated approach.

Any help is greatly appreciated,
Jakob.


[Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread Pinkham, Jim
Clearly, Darryl should run for office. His talents are being wasted :) 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, October 28, 2010 9:15 AM
To: framers at lists.frameusers.com; Yves Barbion
Subject: Re: [Bulk] [OT] Adobe's pricing policy

Wow! That is awesome bafflegab.

*scratches head*

Nadine

--- On Thu, 10/28/10, Yves Barbion  wrote:

> From: Yves Barbion 
> Subject: [Bulk] [OT] Adobe's pricing policy
> To: framers at lists.frameusers.com
> Date: Thursday, October 28, 2010, 10:03 AM Hi group
> 
> Can someone please explain to me why Adobe Acrobat 9 Standard (Full, 
> no
> update) costs:
> 
> ???- US $299 (216 EUR) when I buy it in the US Store
> ???http://bit.ly/aXhtLv
> ???- US $554 (401 EUR) when I buy it in a European Adobe Store
> ???- http://bit.ly/dtOSd3
> 
> I called Customer Support in Belgium and the explanation they gave me 
> was that "the price in the US is lower because they don't have offer 
> free support". But I don't need support!
> 
> When I go to the Adobe store, a pop-up appears, telling me that I can 
> have a live text chat with an Adobe Product Specialist to assiste me 
> with my product selection. This is the result:
> 
> Please hold as we route your chat to an Adobe Representative.
> Welcome to Adobe.com! My name is Darryl. May I assist you with your 
> selection today?
> Darryl: Hello, how can I help you?
> Yves: I'd like to know why Adobe Acrobat 9 Standard costs
> $299 in the US
> Store and $554 in the Belgian Adobe Store? What's the reason for this 
> HUGE difference in price?
> Darryl: We understand your concern. We want to make sure that we are 
> giving our Customers the best products and at the right price.
> Darryl: Just so you know, there are many factors that decide pricing 
> like 'the cost of doing business in each country' and the 'difference 
> in the perceived value of the product'.
> Darryl: What are some of the tasks you like to accomplish using the 
> software?
> Yves: Not relevant here: product is the same, price is different. Why?
> Darryl: Just so you know, there are many factors that decide pricing 
> like 'the cost of doing business in each country' and the 'difference 
> in the perceived value of the product'.
> 
> Huh?
> 
> 
> 
> 
> 
> 
> --
> Yves Barbion
> www.scripto.nu
> ___
> 
> 
> You are currently subscribed to framers as generic668 at yahoo.ca.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo
> .ca
> 
> Send administrative questions to listadmin at frameusers.com.
> Visit
> http://www.frameusers.com/ for more resources and info.
> gm
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Temporarily hide graphics?

2010-10-28 Thread Martinek, Carla
I'm paging through a very large, graphics-intense maintenance manual, checking 
pagination, headers/footers, etc.

I'm having a brain cramp, and I thought there was a command that allowed you to 
"turn off" graphics. This would allow you to page through the FM files quicker 
in a doc such as this.

Help? Or am I mis-remembering this and thinking of another application?

-Carla




- CONFIDENTIAL-

This email and any files transmitted with it are confidential, and may also be 
legally privileged.  If you are not the intended recipient, you may not review, 
use, copy, or distribute this message. If you receive this email in error, 
please notify the sender immediately by reply email and then delete this email.


Temporarily hide graphics?

2010-10-28 Thread Martinek, Carla
Never mind... spend 10 minutes looking, send the email, and *then* find it.

Show Graphics - Esc Shift+v v s
Hide Graphics - Esc Shift+v v h



-Original Message-
From: Martinek, Carla
Sent: Thursday, October 28, 2010 10:04 AM
To: framers at lists.frameusers.com
Subject: Temporarily hide graphics?

I'm paging through a very large, graphics-intense maintenance manual, checking 
pagination, headers/footers, etc.

I'm having a brain cramp, and I thought there was a command that allowed you to 
"turn off" graphics. This would allow you to page through the FM files quicker 
in a doc such as this.

Help? Or am I mis-remembering this and thinking of another application?

-Carla




- CONFIDENTIAL-

This email and any files transmitted with it are confidential, and may also be 
legally privileged.  If you are not the intended recipient, you may not review, 
use, copy, or distribute this message. If you receive this email in error, 
please notify the sender immediately by reply email and then delete this email.


off topic: e-drawings, eps files, frame and pdf

2010-10-28 Thread Jo Watkiss
I've been slow to acknowledge some great ideas and suggestions.  Thanks
everybody.
Currently grappling with the transition from FM6 on XP to FM9 on Win 7.
No doubt there will be more questions to follow... :)

Jo.

-Original Message-
From: Georg Eck [mailto:e...@squidds.de] 
Sent: 21 October 2010 06:28
To: Jo Watkiss; framers at lists.frameusers.com
Subject: AW: off topic: e-drawings, eps files, frame and pdf

Hi Jo,

one of more solutions, following with e-drawings and Acrobat 8 or 9 Pro
Ext.:

1. Open Acrobat 8 Pro 3D or 9 Pro Ext.
2. Open the drawing with e-drawings, move it in the position you like
it.
3. Push PRTSC and the graphic from e-drawings will save in Acrobat, you
can save it as u3d in PDF.
4. Import this in your FrameMaker file.

Other way:
1. Open the Solidworks original file with Acrobat 8 Pro 3D Toolkit,
Acrobat 9 Pro Ext. 3D Previewer
or Take DEEP EXPLORATION from Right Hemisphere. 
2. Now you can reduce objects and save it as u3d.
2. Import this in your FrameMaker file.

Add-On: If you like to set links in FrameMaker to views and animations
in you u3d and to create a 3D PDF, then take 
SQUIDDS 3D Communication Package (www.squidds.de/en/3dpdf)

- Georg




Framers,  I know this is way off topic - but knowing how much knowledge
there is on here, I'm hoping somebody can point me to a good resource or
forum to help.



I'm trying to get vector images from Solidworks e-drawings into
FrameMaker and then to PDF.  However in the resulting PDF, the vectors
draw so slowly on the page that it is causing problems for our readers.





[Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread Lea Rush
Not quite - his answer is somewhat related to the question. ;)


_ 
Lea Rush 
Software and Documentation Specialist 
Astoria-Pacific International 
www.astoria-pacific.com
ph: 800-536-3111 
fax:? 503-655-7367 
lea at astoria-pacific.com

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] On Behalf Of Pinkham, Jim
> Sent: Thursday, October 28, 2010 7:55 AM
> To: generic668 at yahoo.ca; framers at lists.frameusers.com; Yves Barbion
> Subject: RE: [Bulk] [OT] Adobe's pricing policy
> 
> Clearly, Darryl should run for office. His talents are being wasted :)
> 
> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] On Behalf Of Writer
> Sent: Thursday, October 28, 2010 9:15 AM
> To: framers at lists.frameusers.com; Yves Barbion
> Subject: Re: [Bulk] [OT] Adobe's pricing policy
> 
> Wow! That is awesome bafflegab.
> 
> *scratches head*
> 
> Nadine
> 
> --- On Thu, 10/28/10, Yves Barbion  wrote:
> 
> > From: Yves Barbion 
> > Subject: [Bulk] [OT] Adobe's pricing policy
> > To: framers at lists.frameusers.com
> > Date: Thursday, October 28, 2010, 10:03 AM Hi group
> >
> > Can someone please explain to me why Adobe Acrobat 9 Standard (Full,
> > no
> > update) costs:
> >
> > ???- US $299 (216 EUR) when I buy it in the US Store
> > ???http://bit.ly/aXhtLv
> > ???- US $554 (401 EUR) when I buy it in a European Adobe Store
> > ???- http://bit.ly/dtOSd3
> >
> > I called Customer Support in Belgium and the explanation they gave me
> > was that "the price in the US is lower because they don't have offer
> > free support". But I don't need support!
> >
> > When I go to the Adobe store, a pop-up appears, telling me that I can
> > have a live text chat with an Adobe Product Specialist to assiste me
> > with my product selection. This is the result:
> >
> > Please hold as we route your chat to an Adobe Representative.
> > Welcome to Adobe.com! My name is Darryl. May I assist you with your
> > selection today?
> > Darryl: Hello, how can I help you?
> > Yves: I'd like to know why Adobe Acrobat 9 Standard costs
> > $299 in the US
> > Store and $554 in the Belgian Adobe Store? What's the reason for this
> > HUGE difference in price?
> > Darryl: We understand your concern. We want to make sure that we are
> > giving our Customers the best products and at the right price.
> > Darryl: Just so you know, there are many factors that decide pricing
> > like 'the cost of doing business in each country' and the 'difference
> > in the perceived value of the product'.
> > Darryl: What are some of the tasks you like to accomplish using the
> > software?
> > Yves: Not relevant here: product is the same, price is different. Why?
> > Darryl: Just so you know, there are many factors that decide pricing
> > like 'the cost of doing business in each country' and the 'difference
> > in the perceived value of the product'.
> >
> > Huh?
> >
> >
> >
> >
> >
> >
> > --
> > Yves Barbion
> > www.scripto.nu
> > ___
> >
> >
> > You are currently subscribed to framers as generic668 at yahoo.ca.
> >
> > Send list messages to framers at lists.frameusers.com.
> >
> > To unsubscribe send a blank email to
> > framers-unsubscribe at lists.frameusers.com
> > or visit
> > http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo
> > .ca
> >
> > Send administrative questions to listadmin at frameusers.com.
> > Visit
> > http://www.frameusers.com/ for more resources and info.
> > gm
> ___
> 
> 
> You are currently subscribed to framers as jim.pinkham at voith.com.
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Validate FrameMaker message URL links

2010-10-28 Thread Rick Quatro
Hello Framers,

I am developing a script that will go through all of the message URL
Hypertext links in a document or book and validate them. It will actually
"try" each link to make sure they point to a valid URL. A hyperlinked log
file will be created for any invalid links, so you can easily get the
problem markers.

The script will require FrameScript and MSXML 4.0 or higher (Microsoft's
free XML parser). If I have enough interest, I can get the cost down to
around $100. Please contact me offlist if you are interested. Please let me
know if you have any questions or comments. Thank you very much.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
rick at frameexpert.com

*** Frame Automation blog at http://frameautomation.com








convert inline elements to xrefs

2010-10-28 Thread Jakob Fix
Thanks everybody for their input such as:

* use a FrameMaker plugin called Node Wizard. This could work very
well if the target element wouldn't be an element of type
Cross-Reference which is "special" and can't easily be generated, at
least that's what I've seen from a quick test. I'd love to be told
that there is a way.

* write a FrameScript - I'm no expert, but this could well be a
possibility, and the documents would stay in Frame (i.e. no loss of
manual formatting tweaks).

* write an XSLT transformation. I know how to do this, but: The
FrameMaker files have already suffered manual tweaks which, I think,
would be lost when exporting to XML.

* write a script (Python). well, yes, probably, but first you need to
get the FrameMaker files into a format that's readable by Python, such
as XML (see above).

* I also thought then to use the FM -> MIF -> XML+XSLT -> MIF -> FM
route which would at least retain the manual modifications, or not?

For this I looked at and downloaded Leximation's MIFML tool, which is
documented to be able to read 7.2 files. We're using 9.0 for this
project. Have there been any dramatic changes between these two
versions on the MIF format?
There's also a three year-old MIF <-> XML tool written in Java by the
guys from O'Reilly
(http://left.subtree.org/2007/01/25/converting-mif-to-xml/) but again
it's probably not ready to grok the latest and greatest MIF.

any more thoughts?

Thanks,
Jakob.



> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jakob Fix
> Sent: Thursday, October 28, 2010 9:02 AM
> To: Framers List
> Subject: convert inline elements to xrefs
>
> Hi,
>
> I have elements like this one report
> 15 which are defined in the DTD as normal elements.
>
> Now, I have been asked to convert them all to native FrameMaker xref
> elements, (with the correct xref format if possible).
>
> As there are hundreds if not thousands of these falsexref elements, I
> need to find some kind of (semi-)automated approach.
>
> Any help is greatly appreciated,
> Jakob.
> ___
>
>
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> emi.com
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> http://www.frameusers.com/ for more resources and info.
>


[OT] Adobe's pricing policy

2010-10-28 Thread Steve Rickaby
At 16:03 +0200 28/10/10, Yves Barbion wrote:

>Huh?

Darryl is maybe a computer program of some sort?

I had a similar exchange with PayPal recently. That time, after wending my way 
through an impenetrable forest of web options, I talked to a real, [apparently] 
human female, but for all the sense I got out of her she might as well have 
been a robot.

There has always been a huge differential in the price of Adobe products 
between Europe and the US afaik. The reason is... yes, you guessed it... 'the 
cost of doing business in each country'. I 'dunno about perceived value: if you 
need a tool, you need the tool... it's not as if you're sitting there thinking 
'Shall I buy Acrobat Pro, or shall I buy JoeSmurf's BitLikeAcrobat 
CrippleProduct instead and save thirty bucks?

Maybe someone from Adobe could explain it?

-- 
Steve


[Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread mathieu jacquet

FrameMaker 9 is 999 $ (717 ?) in the US and 1600 $ (1148 ?) in France...

> From: lea at astoria-pacific.com
> To: framers at lists.frameusers.com
> Subject: RE: [Bulk] [OT] Adobe's pricing policy
> Date: Thu, 28 Oct 2010 08:32:50 -0700
> 
> Not quite - his answer is somewhat related to the question. ;)
> 
> 
> _ 
> Lea Rush 
> Software and Documentation Specialist 
> Astoria-Pacific International 
> www.astoria-pacific.com
> ph: 800-536-3111 
> fax:  503-655-7367 
> lea at astoria-pacific.com
> 
> > -Original Message-
> > From: framers-bounces at lists.frameusers.com [mailto:framers-
> > bounces at lists.frameusers.com] On Behalf Of Pinkham, Jim
> > Sent: Thursday, October 28, 2010 7:55 AM
> > To: generic668 at yahoo.ca; framers at lists.frameusers.com; Yves Barbion
> > Subject: RE: [Bulk] [OT] Adobe's pricing policy
> > 
> > Clearly, Darryl should run for office. His talents are being wasted :)
> > 
> > -Original Message-
> > From: framers-bounces at lists.frameusers.com [mailto:framers-
> > bounces at lists.frameusers.com] On Behalf Of Writer
> > Sent: Thursday, October 28, 2010 9:15 AM
> > To: framers at lists.frameusers.com; Yves Barbion
> > Subject: Re: [Bulk] [OT] Adobe's pricing policy
> > 
> > Wow! That is awesome bafflegab.
> > 
> > *scratches head*
> > 
> > Nadine
> > 
> > --- On Thu, 10/28/10, Yves Barbion  wrote:
> > 
> > > From: Yves Barbion 
> > > Subject: [Bulk] [OT] Adobe's pricing policy
> > > To: framers at lists.frameusers.com
> > > Date: Thursday, October 28, 2010, 10:03 AM Hi group
> > >
> > > Can someone please explain to me why Adobe Acrobat 9 Standard (Full,
> > > no
> > > update) costs:
> > >
> > >- US $299 (216 EUR) when I buy it in the US Store
> > >http://bit.ly/aXhtLv
> > >- US $554 (401 EUR) when I buy it in a European Adobe Store
> > >- http://bit.ly/dtOSd3
> > >
> > > I called Customer Support in Belgium and the explanation they gave me
> > > was that "the price in the US is lower because they don't have offer
> > > free support". But I don't need support!
> > >
> > > When I go to the Adobe store, a pop-up appears, telling me that I can
> > > have a live text chat with an Adobe Product Specialist to assiste me
> > > with my product selection. This is the result:
> > >
> > > Please hold as we route your chat to an Adobe Representative.
> > > Welcome to Adobe.com! My name is Darryl. May I assist you with your
> > > selection today?
> > > Darryl: Hello, how can I help you?
> > > Yves: I'd like to know why Adobe Acrobat 9 Standard costs
> > > $299 in the US
> > > Store and $554 in the Belgian Adobe Store? What's the reason for this
> > > HUGE difference in price?
> > > Darryl: We understand your concern. We want to make sure that we are
> > > giving our Customers the best products and at the right price.
> > > Darryl: Just so you know, there are many factors that decide pricing
> > > like 'the cost of doing business in each country' and the 'difference
> > > in the perceived value of the product'.
> > > Darryl: What are some of the tasks you like to accomplish using the
> > > software?
> > > Yves: Not relevant here: product is the same, price is different. Why?
> > > Darryl: Just so you know, there are many factors that decide pricing
> > > like 'the cost of doing business in each country' and the 'difference
> > > in the perceived value of the product'.
> > >
> > > Huh?
> > >
> > >
> > >
> > >
> > >
> > >
> > > --
> > > Yves Barbion
> > > www.scripto.nu
> > > ___
> > >
> > >
> > > You are currently subscribed to framers as generic668 at yahoo.ca.
> > >
> > > Send list messages to framers at lists.frameusers.com.
> > >
> > > To unsubscribe send a blank email to
> > > framers-unsubscribe at lists.frameusers.com
> > > or visit
> > > http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo
> > > .ca
> > >
> > > Send administrative questions to listadmin at frameusers.com.
> > > Visit
> > > http://www.frameusers.com/ for more resources and info.
> > > gm
> > ___
> > 
> > 
> > You are currently subscribed to framers as jim.pinkham at voith.com.
> > 
> > Send list messages to framers at lists.frameusers.com.
> > 
> > To unsubscribe send a blank email to
> > framers-unsubscribe at lists.frameusers.com
> > or visit
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> > m
> > 
> > Send administrative questions to listadmin at frameusers.com. Visit
> > http://www.frameusers.com/ for more resources and info.
> > ___
> > 
> > 
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> > Send list messages to framers at lists.frameusers.com.
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> > or visit
> http://lists.frameusers.com/mailman/options/framers/lea%40astoria-
> > pacific.com
> 

[OT] Adobe's pricing policy

2010-10-28 Thread Art Campbell
Does Belgium have a VAT?

But why bother with 9? X is shipping...

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Thu, Oct 28, 2010 at 10:03 AM, Yves Barbion  
wrote:
> Hi group
>
> Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
> update) costs:
>
> ? - US $299 (216 EUR) when I buy it in the US Store
> ? http://bit.ly/aXhtLv
> ? - US $554 (401 EUR) when I buy it in a European Adobe Store
> ? - http://bit.ly/dtOSd3
>
> I called Customer Support in Belgium and the explanation they gave me was
> that "the price in the US is lower because they don't have offer free
> support". But I don't need support!
>
> When I go to the Adobe store, a pop-up appears, telling me that I can have a
> live text chat with an Adobe Product Specialist to assiste me with my
> product selection. This is the result:
>
> Please hold as we route your chat to an Adobe Representative.
> Welcome to Adobe.com! My name is Darryl. May I assist you with your
> selection today?
> Darryl: Hello, how can I help you?
> Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
> Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE
> difference in price?
> Darryl: We understand your concern. We want to make sure that we are giving
> our Customers the best products and at the right price.
> Darryl: Just so you know, there are many factors that decide pricing like
> 'the cost of doing business in each country' and the 'difference in the
> perceived value of the product'.
> Darryl: What are some of the tasks you like to accomplish using the
> software?
> Yves: Not relevant here: product is the same, price is different. Why?
> Darryl: Just so you know, there are many factors that decide pricing like
> 'the cost of doing business in each country' and the 'difference in the
> perceived value of the product'.
>
> Huh?
>
>
>
>
>
>
> --
> Yves Barbion
> www.scripto.nu
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


Temporarily hide graphics?

2010-10-28 Thread Art Campbell
View > Options > Graphics

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Thu, Oct 28, 2010 at 11:04 AM, Martinek, Carla  
wrote:
> I'm paging through a very large, graphics-intense maintenance manual, 
> checking pagination, headers/footers, etc.
>
> I'm having a brain cramp, and I thought there was a command that allowed you 
> to "turn off" graphics. This would allow you to page through the FM files 
> quicker in a doc such as this.
>
> Help? Or am I mis-remembering this and thinking of another application?
>
> -Carla
>
>
>
>
> - CONFIDENTIAL-
>
> This email and any files transmitted with it are confidential, and may also 
> be legally privileged. ?If you are not the intended recipient, you may not 
> review, use, copy, or distribute this message. If you receive this email in 
> error, please notify the sender immediately by reply email and then delete 
> this email.
> ___
>
>
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> To unsubscribe send a blank email to
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


[Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread Flato, Gillian
Could it be that European countries impose huge taxes on Adobe and they're 
passing along those taxes to the customer?

Thank you,
?

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
?? 408.232.5911
4 gflato at nanometrics.com

"Well Done is better than Well Said" - Benjamin Franklin


-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mathieu jacquet
Sent: Thursday, October 28, 2010 9:17 AM
To: lea at astoria-pacific.com; framers at lists.frameusers.com
Subject: RE: [Bulk] [OT] Adobe's pricing policy


FrameMaker 9 is 999 $ (717 ?) in the US and 1600 $ (1148 ?) in France...

> From: lea at astoria-pacific.com
> To: framers at lists.frameusers.com
> Subject: RE: [Bulk] [OT] Adobe's pricing policy
> Date: Thu, 28 Oct 2010 08:32:50 -0700
> 
> Not quite - his answer is somewhat related to the question. ;)
> 
> 
> _ 
> Lea Rush 
> Software and Documentation Specialist 
> Astoria-Pacific International 
> www.astoria-pacific.com
> ph: 800-536-3111 
> fax:  503-655-7367 
> lea at astoria-pacific.com
> 
> > -Original Message-
> > From: framers-bounces at lists.frameusers.com [mailto:framers-
> > bounces at lists.frameusers.com] On Behalf Of Pinkham, Jim
> > Sent: Thursday, October 28, 2010 7:55 AM
> > To: generic668 at yahoo.ca; framers at lists.frameusers.com; Yves Barbion
> > Subject: RE: [Bulk] [OT] Adobe's pricing policy
> > 
> > Clearly, Darryl should run for office. His talents are being wasted :)
> > 
> > -Original Message-
> > From: framers-bounces at lists.frameusers.com [mailto:framers-
> > bounces at lists.frameusers.com] On Behalf Of Writer
> > Sent: Thursday, October 28, 2010 9:15 AM
> > To: framers at lists.frameusers.com; Yves Barbion
> > Subject: Re: [Bulk] [OT] Adobe's pricing policy
> > 
> > Wow! That is awesome bafflegab.
> > 
> > *scratches head*
> > 
> > Nadine
> > 
> > --- On Thu, 10/28/10, Yves Barbion  wrote:
> > 
> > > From: Yves Barbion 
> > > Subject: [Bulk] [OT] Adobe's pricing policy
> > > To: framers at lists.frameusers.com
> > > Date: Thursday, October 28, 2010, 10:03 AM Hi group
> > >
> > > Can someone please explain to me why Adobe Acrobat 9 Standard (Full,
> > > no
> > > update) costs:
> > >
> > >- US $299 (216 EUR) when I buy it in the US Store
> > >http://bit.ly/aXhtLv
> > >- US $554 (401 EUR) when I buy it in a European Adobe Store
> > >- http://bit.ly/dtOSd3
> > >
> > > I called Customer Support in Belgium and the explanation they gave me
> > > was that "the price in the US is lower because they don't have offer
> > > free support". But I don't need support!
> > >
> > > When I go to the Adobe store, a pop-up appears, telling me that I can
> > > have a live text chat with an Adobe Product Specialist to assiste me
> > > with my product selection. This is the result:
> > >
> > > Please hold as we route your chat to an Adobe Representative.
> > > Welcome to Adobe.com! My name is Darryl. May I assist you with your
> > > selection today?
> > > Darryl: Hello, how can I help you?
> > > Yves: I'd like to know why Adobe Acrobat 9 Standard costs
> > > $299 in the US
> > > Store and $554 in the Belgian Adobe Store? What's the reason for this
> > > HUGE difference in price?
> > > Darryl: We understand your concern. We want to make sure that we are
> > > giving our Customers the best products and at the right price.
> > > Darryl: Just so you know, there are many factors that decide pricing
> > > like 'the cost of doing business in each country' and the 'difference
> > > in the perceived value of the product'.
> > > Darryl: What are some of the tasks you like to accomplish using the
> > > software?
> > > Yves: Not relevant here: product is the same, price is different. Why?
> > > Darryl: Just so you know, there are many factors that decide pricing
> > > like 'the cost of doing business in each country' and the 'difference
> > > in the perceived value of the product'.
> > >
> > > Huh?
> > >
> > >
> > >
> > >
> > >
> > >
> > > --
> > > Yves Barbion
> > > www.scripto.nu
> > > ___
> > >
> > >
> > > You are currently subscribed to framers as generic668 at yahoo.ca.
> > >
> > > Send list messages to framers at lists.frameusers.com.
> > >
> > > To unsubscribe send a blank email to
> > > framers-unsubscribe at lists.frameusers.com
> > > or visit
> > > http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo
> > > .ca
> > >
> > > Send administrative questions to listadmin at frameusers.com.
> > > Visit
> > > http://www.frameusers.com/ for more resources and info.
> > > gm
> > ___
> > 
> > 
> > You are currently subscribed to framers as jim.pinkham at voith.com.
> > 
> > Send list messages to framers at lists.frameusers.com.
> > 
> > To unsubscribe send a blank email to
> > framers-unsubscribe at 

Frame to RoboHelp Conversion

2010-10-28 Thread Combs, Richard
Morgan Saarikoski wrote: 

> I have a Frame document that I am converting to RoboHelp; I was doing some
> reading about how to perform this task and came across a suggestion that
> instead of performing a full conversion, that it is better to link a Frame
> document to RoboHelp - great idea!  This should make subsequent updates a
> breeze.
> 
> Additionally, I am not an expert user with either of these programs and
> still struggle with anything beyond formatting basics.  Directions for this
> specific procedure are minimal at best - can anyone explain, in detail, how
> to do this?
> 
> Also, I am unable to upload any plug-ins or additional software to aid in
> this task.

You don't mention any version numbers. To link FM docs into RH projects, you 
need the Technical Communications Suite, which includes special versions of FM 
and RH that include the "hooks" to make this possible. So, unless you already 
have TCS, your last pgf means this workflow isn't an option. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--








[OT] Adobe's pricing policy

2010-10-28 Thread Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Lea Rush quipped: Not quite - his answer is somewhat related to the
question. ;)

 But Daryl is quite deft at sticking to the talking points and he
even tried skirting the question with a change-the-subject quick-step.
He's already got the "We understand your concern blah-blah-blah" down
pat. Just replace "How can we help you?" with "What do I have to do to
get your vote?" and Daryl's political career is half-way to the Oval
Office.

-DJ 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Yves Barbion
Sent: Thursday, October 28, 2010 10:04 AM
To: framers at lists.frameusers.com
Subject: [OT] Adobe's pricing policy

Hi group

Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
update) costs:

   - US $299 (216 EUR) when I buy it in the US Store
   http://bit.ly/aXhtLv
   - US $554 (401 EUR) when I buy it in a European Adobe Store
   - http://bit.ly/dtOSd3

I called Customer Support in Belgium and the explanation they gave me
was
that "the price in the US is lower because they don't have offer free
support". But I don't need support!

When I go to the Adobe store, a pop-up appears, telling me that I can
have a
live text chat with an Adobe Product Specialist to assiste me with my
product selection. This is the result:

Please hold as we route your chat to an Adobe Representative.
Welcome to Adobe.com! My name is Darryl. May I assist you with your
selection today?
Darryl: Hello, how can I help you?
Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
Store and $554 in the Belgian Adobe Store? What's the reason for this
HUGE
difference in price?
Darryl: We understand your concern. We want to make sure that we are
giving
our Customers the best products and at the right price.
Darryl: Just so you know, there are many factors that decide pricing
like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.
Darryl: What are some of the tasks you like to accomplish using the
software?
Yves: Not relevant here: product is the same, price is different. Why?
Darryl: Just so you know, there are many factors that decide pricing
like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.

Huh?






-- 
Yves Barbion
www.scripto.nu
___


You are currently subscribed to framers as
darren.butler.ctr at robins.af.mil.

Send list messages to framers at lists.frameusers.com.

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[OT] Adobe's pricing policy

2010-10-28 Thread Rick Quatro
I read one of Adobe's press releases that said "Acrobat X (pronounced 10)".
In my opinion, if you have to explain how to pronounce a product name, it
isn't a good choice for a name. Let's just hope the next version isn't XI.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
rick at frameexpert.com

*** Frame Automation blog at http://frameautomation.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Thursday, October 28, 2010 1:41 PM
To: framers at lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

> But why bother with 9? X is shipping...

Say what? When? And are they really going to call it X instead of 10?

Mike Wickham




[OT] Adobe's pricing policy

2010-10-28 Thread Art Campbell
http://www.adobe.com/

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Thu, Oct 28, 2010 at 1:40 PM, Mike Wickham  wrote:
>> But why bother with 9? X is shipping...
>
> Say what? When? And are they really going to call it X instead of 10?
>
> Mike Wickham
>
>
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
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[Bulk] [OT] Adobe's pricing policy

2010-10-28 Thread Pinkham, Jim
Point taken -- but a skilled political debating coach could fix up that small 
flaw. 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lea Rush
Sent: Thursday, October 28, 2010 10:33 AM
To: framers at lists.frameusers.com
Subject: RE: [Bulk] [OT] Adobe's pricing policy

Not quite - his answer is somewhat related to the question. ;)


_
Lea Rush
Software and Documentation Specialist
Astoria-Pacific International
www.astoria-pacific.com
ph: 800-536-3111
fax:? 503-655-7367
lea at astoria-pacific.com

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers- 
> bounces at lists.frameusers.com] On Behalf Of Pinkham, Jim
> Sent: Thursday, October 28, 2010 7:55 AM
> To: generic668 at yahoo.ca; framers at lists.frameusers.com; Yves Barbion
> Subject: RE: [Bulk] [OT] Adobe's pricing policy
> 
> Clearly, Darryl should run for office. His talents are being wasted :)
> 
> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers- 
> bounces at lists.frameusers.com] On Behalf Of Writer
> Sent: Thursday, October 28, 2010 9:15 AM
> To: framers at lists.frameusers.com; Yves Barbion
> Subject: Re: [Bulk] [OT] Adobe's pricing policy
> 
> Wow! That is awesome bafflegab.
> 
> *scratches head*
> 
> Nadine
> 
> --- On Thu, 10/28/10, Yves Barbion  wrote:
> 
> > From: Yves Barbion 
> > Subject: [Bulk] [OT] Adobe's pricing policy
> > To: framers at lists.frameusers.com
> > Date: Thursday, October 28, 2010, 10:03 AM Hi group
> >
> > Can someone please explain to me why Adobe Acrobat 9 Standard (Full, 
> > no
> > update) costs:
> >
> > ???- US $299 (216 EUR) when I buy it in the US Store
> > ???http://bit.ly/aXhtLv
> > ???- US $554 (401 EUR) when I buy it in a European Adobe Store
> > ???- http://bit.ly/dtOSd3
> >
> > I called Customer Support in Belgium and the explanation they gave 
> > me was that "the price in the US is lower because they don't have 
> > offer free support". But I don't need support!
> >
> > When I go to the Adobe store, a pop-up appears, telling me that I 
> > can have a live text chat with an Adobe Product Specialist to 
> > assiste me with my product selection. This is the result:
> >
> > Please hold as we route your chat to an Adobe Representative.
> > Welcome to Adobe.com! My name is Darryl. May I assist you with your 
> > selection today?
> > Darryl: Hello, how can I help you?
> > Yves: I'd like to know why Adobe Acrobat 9 Standard costs
> > $299 in the US
> > Store and $554 in the Belgian Adobe Store? What's the reason for 
> > this HUGE difference in price?
> > Darryl: We understand your concern. We want to make sure that we are 
> > giving our Customers the best products and at the right price.
> > Darryl: Just so you know, there are many factors that decide pricing 
> > like 'the cost of doing business in each country' and the 
> > 'difference in the perceived value of the product'.
> > Darryl: What are some of the tasks you like to accomplish using the 
> > software?
> > Yves: Not relevant here: product is the same, price is different. Why?
> > Darryl: Just so you know, there are many factors that decide pricing 
> > like 'the cost of doing business in each country' and the 
> > 'difference in the perceived value of the product'.
> >
> > Huh?
> >
> >
> >
> >
> >
> >
> > --
> > Yves Barbion
> > www.scripto.nu
> > ___
> >
> >
> > You are currently subscribed to framers as generic668 at yahoo.ca.
> >
> > Send list messages to framers at lists.frameusers.com.
> >
> > To unsubscribe send a blank email to 
> > framers-unsubscribe at lists.frameusers.com
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> > http://lists.frameusers.com/mailman/options/framers/generic668%40yah
> > oo
> > .ca
> >
> > Send administrative questions to listadmin at frameusers.com.
> > Visit
> > http://www.frameusers.com/ for more resources and info.
> > gm
> ___
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[OT] Adobe's pricing policy

2010-10-28 Thread Alison Craig
I saw that too: Acrobat X. 

Sounds either mysterious or halfway to pornographic - which I doubt was their 
intent.

Sometimes you shoot yourself in the foot trying to be cute.

Alison

Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
E-mail: alison.craig at ultrasonix.com


-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, October 28, 2010 11:42 AM
To: Mike Wickham
Cc: framers at lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

http://www.adobe.com/

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Thu, Oct 28, 2010 at 1:40 PM, Mike Wickham  wrote:
>> But why bother with 9? X is shipping...
>
> Say what? When? And are they really going to call it X instead of 10?
>
> Mike Wickham
>
>
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
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>
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[OT] Adobe's pricing policy

2010-10-28 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
> > But why bother with 9? X is shipping...

> Say what? When? And are they really going to call it X instead of 10?

> Mike Wickham

I got my e-mail from Adobe about this sometime last week as I recall. I believe 
the shipping date is Nov 1, but forget where I saw that.

And, I have no idea why it is "X" instead of "10". :)

My only [usual] gripe is with the upgrade pricing (like all Adobe upgrades!). 
It is $199 regardless of whether you have Acrobat 9 Pro *or* Acrobat 9 Pro 
Extended to go to Acrobat X Pro (there is only one X Pro version - nothing 
called X Pro Extended as far as I can know).

IMHO, the price for going from 9 Pro Extended to X Pro should be lower - since 
we already paid a premium for that 9 Pro Extended version!

Z



FrameMaker X

2010-10-28 Thread Owen, Clint
If Acrobat X is about to ship, can FrameMaker X be far behind?

Maybe I should start trying to convince my company that once FM X ships
we will have fallen out of the cheap (relatively) upgrade window from FM
7.0.

Clint  


Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1
425 743 8674 | Fax: +1 425 743 8113

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem
Hosain (Syed.Hosain at aeris.net)
Sent: Thursday, October 28, 2010 12:08 PM
To: Mike Wickham; framers at lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

> > But why bother with 9? X is shipping...

> Say what? When? And are they really going to call it X instead of 10?

> Mike Wickham

I got my e-mail from Adobe about this sometime last week as I recall. I
believe the shipping date is Nov 1, but forget where I saw that.

And, I have no idea why it is "X" instead of "10". :)

My only [usual] gripe is with the upgrade pricing (like all Adobe
upgrades!). It is $199 regardless of whether you have Acrobat 9 Pro *or*
Acrobat 9 Pro Extended to go to Acrobat X Pro (there is only one X Pro
version - nothing called X Pro Extended as far as I can know).

IMHO, the price for going from 9 Pro Extended to X Pro should be lower -
since we already paid a premium for that 9 Pro Extended version!

Z

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[OT] Adobe's pricing policy

2010-10-28 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
> On 29/10/2010, at 8:08 AM, Syed Zaeem Hosain (Syed.Hosain at aeris.net) wrote:
> > My only [usual] gripe is with the upgrade pricing (like all Adobe  
> > upgrades!). It is $199 regardless of whether you have Acrobat 9 Pro  
> > *or* Acrobat 9 Pro Extended to go to Acrobat X Pro (there is only  
> > one X Pro version - nothing called X Pro Extended as far as I can  
> > know).
> >
> > IMHO, the price for going from 9 Pro Extended to X Pro should be  
> > lower - since we already paid a premium for that 9 Pro Extended  
> > version!

> In the inimitable words of Darryl:

> "Just so you know, there are many factors that decide pricing like  
> 'the cost of doing business in each country' and the 'difference in  
> the perceived value of the product'."

> (That's my new answer for everything).
>
> Alan

ROFL. 

Adobe pricing strikes again! Sigh ...

Z



FM 7.0 Locks up on Windows 7

2010-10-28 Thread Owen, Clint
Most of our company is still using Windows XP and FrameMaker 7.

The IT group has set up a Windows 7 PC for testing, including FM 7.0,
with patch 579.

I have been using this setup through a remote desktop connection for
some of my unstructured FM documents. All seems well except for
seemingly random instances where Framemaker just locks up. I can close
FM and restart with no trouble, but it is kind of annoying.

Is there a fix for this behavior? Will setting startup compatibility to
XP help?

Thanks,

Clint


Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1
425 743 8674 | Fax: +1 425 743 8113

We value your opinion!  How may we serve you better? 
Please click the survey link to tell us how we are doing:
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Your feedback is of the utmost importance to us. Thank you for your time.

Crane Aerospace & Electronics Confidentiality Statement:
The information contained in this email message may be privileged and is 
confidential information intended only for the use of the recipient, or any 
employee or agent responsible to deliver it to the intended recipient. Any 
unauthorized use, distribution or copying of this information is strictly 
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[OT] Adobe's pricing policy

2010-10-28 Thread Dov Isaacs
Acrobat X is not shipping yet nor has Adobe committed to a November 1 ship date.

It is pronounced "Acrobat Ten" - as usual, it's a marketing "thing" ...

- Dov

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
> lists.frameusers.com] On Behalf Of
> Syed Zaeem Hosain (Syed.Hosain at aeris.net)
> Sent: Thursday, October 28, 2010 12:08 PM
> To: Mike Wickham; framers at lists.frameusers.com
> Subject: RE: [OT] Adobe's pricing policy
> 
> > > But why bother with 9? X is shipping...
> 
> > Say what? When? And are they really going to call it X instead of 10?
> 
> > Mike Wickham
> 
> I got my e-mail from Adobe about this sometime last week as I recall. I 
> believe the shipping date is
> Nov 1, but forget where I saw that.
> 
> And, I have no idea why it is "X" instead of "10". :)
> 
> My only [usual] gripe is with the upgrade pricing (like all Adobe upgrades!). 
> It is $199 regardless of
> whether you have Acrobat 9 Pro *or* Acrobat 9 Pro Extended to go to Acrobat X 
> Pro (there is only one X
> Pro version - nothing called X Pro Extended as far as I can know).
> 
> IMHO, the price for going from 9 Pro Extended to X Pro should be lower - 
> since we already paid a
> premium for that 9 Pro Extended version!
> 
> Z


[OT] Adobe's pricing policy

2010-10-28 Thread Dov Isaacs
Acrobat X was announced, but is certainly not yet shipping.

- Dov

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
> lists.frameusers.com] On Behalf Of
> Art Campbell
> Sent: Thursday, October 28, 2010 7:36 AM
> To: Yves Barbion
> Cc: framers at lists.frameusers.com
> Subject: Re: [OT] Adobe's pricing policy
> 
> Does Belgium have a VAT?
> 
> But why bother with 9? X is shipping...
> 
> Art Campbell


[OT] Adobe's pricing policy

2010-10-28 Thread Bill Swallow
Can you buy it from a US store?

Your chat log sounds like a support bot. Either that or Daryll has
been watching too many Ed Wood movies.

On Thu, Oct 28, 2010 at 10:03 AM, Yves Barbion  
wrote:
> Hi group
>
> Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
> update) costs:
>
> ? - US $299 (216 EUR) when I buy it in the US Store
> ? http://bit.ly/aXhtLv
> ? - US $554 (401 EUR) when I buy it in a European Adobe Store
> ? - http://bit.ly/dtOSd3
>
> I called Customer Support in Belgium and the explanation they gave me was
> that "the price in the US is lower because they don't have offer free
> support". But I don't need support!
>
> When I go to the Adobe store, a pop-up appears, telling me that I can have a
> live text chat with an Adobe Product Specialist to assiste me with my
> product selection. This is the result:
>
> Please hold as we route your chat to an Adobe Representative.
> Welcome to Adobe.com! My name is Darryl. May I assist you with your
> selection today?
> Darryl: Hello, how can I help you?
> Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
> Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE
> difference in price?
> Darryl: We understand your concern. We want to make sure that we are giving
> our Customers the best products and at the right price.
> Darryl: Just so you know, there are many factors that decide pricing like
> 'the cost of doing business in each country' and the 'difference in the
> perceived value of the product'.
> Darryl: What are some of the tasks you like to accomplish using the
> software?
> Yves: Not relevant here: product is the same, price is different. Why?
> Darryl: Just so you know, there are many factors that decide pricing like
> 'the cost of doing business in each country' and the 'difference in the
> perceived value of the product'.
>
> Huh?
>
>
>
>
>
>
> --
> Yves Barbion
> www.scripto.nu
> ___
>
>
> You are currently subscribed to framers as techcommdood at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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> framers-unsubscribe at lists.frameusers.com
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-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood


[OT] Adobe's pricing policy

2010-10-28 Thread Spectrum Writing
How about the software application formerly known as Adobe Framemaker? (Ya'
know, like the "artist formerly known as Prince" for all you old-timers out
there - dating myself I know!!)

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
info at spectrumwritingllc.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rick Quatro
Sent: Thursday, October 28, 2010 12:34 PM
To: 'Mike Wickham'; framers at lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

I read one of Adobe's press releases that said "Acrobat X (pronounced 10)".
In my opinion, if you have to explain how to pronounce a product name, it
isn't a good choice for a name. Let's just hope the next version isn't XI.

Rick Quatro
Carmen Publishing Inc.
585-659-8267
rick at frameexpert.com

*** Frame Automation blog at http://frameautomation.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Thursday, October 28, 2010 1:41 PM
To: framers at lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

> But why bother with 9? X is shipping...

Say what? When? And are they really going to call it X instead of 10?

Mike Wickham


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[OT] Adobe's pricing policy

2010-10-28 Thread Mike Wickham
And if someone says, "I'm an Acrobat X user," are they bragging or 
disgruntled? :)

Mike Wickham




[OT] Adobe's pricing policy

2010-10-28 Thread Mike Wickham
Well, darn. I misread the original message and thought you were talking 
about FrameMaker 10 coming out. I knew about Acrobat "X." Good luck getting 
people to pronounce it as Acrobat 10. I still hear people say OSX instead of 
OS 10. What a stupid naming idea. You just know some bug will be found which 
will cause users to say that Acrobat X accidentally deletes files and 
creates X-files. They're just asking for it. On the other hand, version 30 
will probably sell like hotcakes.

I hope the next version of FrameMaker stays with Arabic numerals instead of 
converting to Roman ones. Sheesh.





[OT] Adobe's pricing policy

2010-10-28 Thread Combs, Richard
Mike Wickham wrote:

> And if someone says, "I'm an Acrobat X user," are they bragging or
> disgruntled? :)

Well, it does offer Adobe a great new marketing opportunity: sponsoring the 
Acrobat X Games. 

(Sorry, but Friday's getting close!) 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--








[OT] Adobe's pricing policy

2010-10-28 Thread William Abernathy
Yves Barbion wrote:

 > Hi group
 >
 > Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
 > update) costs:
 >
 > - US $299 (216 EUR) when I buy it in the US Store
 > http://bit.ly/aXhtLv
 > - US $554 (401 EUR) when I buy it in a European Adobe Store
 > - http://bit.ly/dtOSd3
 >
 > I called Customer Support in Belgium and the explanation they gave me was
 > that "the price in the US is lower because they don't have offer free
 > support". But I don't need support!
 >

Was he trying to say they "have *to* offer free support?" In other words, does 
EU law (or general expectation of EU customers) require free product support? 
If 
so, this might explain the difference: $229 gets you a product out the door; 
$554 buys you hand-holding (whether you predict you will ask for it or not...).

Just guessing here...

--William


-- 
William Abernathy
Berkeley, CA
http://yourwritereditor.com


[OT] Adobe's pricing policy

2010-10-28 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Sorry, I misspoke - not Nov 1.

Maybe Adobe has not formally announced anything, but according to Amazon, it is 
a Dec 1 release date:

http://www.amazon.com/Adobe-65083161-Acrobat-X-Professional/dp/B0046DH8PC/ref=sr_1_1?ie=UTF8=1288308342=8-1
 

Given that Adobe is offering "free shipping" from Oct 17 through Nov 30 (from 
the e-mail I received directly from Adobe on Oct 18) - that Dec 1 date *seems* 
consistent to previous similar offers.

Z

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Dov Isaacs
Sent: Thursday, October 28, 2010 12:24 PM
To: framers at lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

Acrobat X is not shipping yet nor has Adobe committed to a November 1 ship date.

It is pronounced "Acrobat Ten" - as usual, it's a marketing "thing" ...

- Dov

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
> lists.frameusers.com] On Behalf Of
> Syed Zaeem Hosain (Syed.Hosain at aeris.net)
> Sent: Thursday, October 28, 2010 12:08 PM
> To: Mike Wickham; framers at lists.frameusers.com
> Subject: RE: [OT] Adobe's pricing policy
> 
> > > But why bother with 9? X is shipping...
> 
> > Say what? When? And are they really going to call it X instead of 10?
> 
> > Mike Wickham
> 
> I got my e-mail from Adobe about this sometime last week as I recall. I 
> believe the shipping date is
> Nov 1, but forget where I saw that.
> 
> And, I have no idea why it is "X" instead of "10". :)
> 
> My only [usual] gripe is with the upgrade pricing (like all Adobe upgrades!). 
> It is $199 regardless of
> whether you have Acrobat 9 Pro *or* Acrobat 9 Pro Extended to go to Acrobat X 
> Pro (there is only one X
> Pro version - nothing called X Pro Extended as far as I can know).
> 
> IMHO, the price for going from 9 Pro Extended to X Pro should be lower - 
> since we already paid a
> premium for that 9 Pro Extended version!
> 
> Z
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[OT] Adobe's pricing policy

2010-10-28 Thread Fei Min Lorente
Yeah, it's really quite amusing. I got an email about beta testing
FrameMaker X, and they said that "X" is pronounced "ten".

Fei Min

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Thursday, October 28, 2010 1:41 PM
To: framers at lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

> But why bother with 9? X is shipping...

Say what? When? And are they really going to call it X instead of 10?

Mike Wickham


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[OT] Adobe's pricing policy

2010-10-28 Thread Flato, Gillian
I thought maybe Acrobat was going radical on us (like Malcolm X)!

Thank you,
?

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
?? 408.232.5911
4 gflato at nanometrics.com

"Well Done is better than Well Said" - Benjamin Franklin

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Thursday, October 28, 2010 2:35 PM
To: info at spectrumwritingllc.com
Cc: framers at lists.frameusers.com; 'Mike Wickham'
Subject: Re: [OT] Adobe's pricing policy

Well, I have to thank Dov for clarifying the numbering thing because I  
thought "Acrobat X (pronounced 10)" meant a return to version two! 8^0.

Alan

On 29/10/2010, at 10:14 AM, Spectrum Writing wrote:

> How about the software application formerly known as Adobe  
> Framemaker? (Ya'
> know, like the "artist formerly known as Prince" for all you old- 
> timers out
> there - dating myself I know!!)
>
> TVB
>
> Tammy Van Boening
> Owner/Principal
> Spectrum Writing, LLC
> www.spectrumwritingllc.com
> info at spectrumwritingllc.com
>
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rick Quatro
> Sent: Thursday, October 28, 2010 12:34 PM
> To: 'Mike Wickham'; framers at lists.frameusers.com
> Subject: RE: [OT] Adobe's pricing policy
>
> I read one of Adobe's press releases that said "Acrobat X  
> (pronounced 10)".
> In my opinion, if you have to explain how to pronounce a product  
> name, it
> isn't a good choice for a name. Let's just hope the next version  
> isn't XI.
>

--
Alan T Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

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Temporarily hide graphics?

2010-10-28 Thread Stuart Rogers
On 28/10/2010 11:06 AM, Martinek, Carla wrote:
> Never mind... spend 10 minutes looking, send the email, and *then*
> find it.
>
> Show Graphics - Esc Shift+v v s Hide Graphics - Esc Shift+v v h
>
>
>
> -Original Message- From: Martinek, Carla Sent: Thursday,
> October 28, 2010 10:04 AM To: framers at lists.frameusers.com Subject:
> Temporarily hide graphics?
>
> I'm paging through a very large, graphics-intense maintenance manual,
> checking pagination, headers/footers, etc.
>
> I'm having a brain cramp, and I thought there was a command that
> allowed you to "turn off" graphics. This would allow you to page
> through the FM files quicker in a doc such as this.
>


Or:  Alt + v, o, Alt + i  (Opens View menu, selects Options, toggles 
images.)



The Alt key is your friend :-)

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com


[OT] Adobe's pricing policy

2010-10-28 Thread Tim J. Slager
> "No I haven't asked Adobe, who there could possibly tell me?"

Darryl, maybe?

tims :)

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Thursday, October 28, 2010 2:41 PM
To: Yves Barbion
Cc: framers at lists.frameusers.com
Subject: Re: [OT] Adobe's pricing policy

I had this same situation on this list some time back.

I said this on the list on 18 October, 2009 
(http://lists.frameusers.com/pipermail/framers/2009-October/018261.html 
)

> Can anyone explain to me why it is that Adobe charges USD399 for the
> upgrade of FrameMaker to version 9 for domestic customers but USD515
> for the same thing for International customers.
>
> There are no shipping costs when it has been downloaded and even if
> shipping were included I don't see how they can charge USD116 for
> shipping a small box anyway.
>
> No I haven't asked Adobe, who there could possibly tell me. Certainly
> no one on the helpdesk.

There was some discussion of it then.

Michael learned a new word then: rort.

Darryl learned something too. If in doubt, obfuscate.

Alan

On 29/10/2010, at 3:03 AM, Yves Barbion wrote:

> Hi group
>
> Can someone please explain to me why Adobe Acrobat 9 Standard (Full,  
> no
> update) costs:
>
>   - US $299 (216 EUR) when I buy it in the US Store
>   http://bit.ly/aXhtLv
>   - US $554 (401 EUR) when I buy it in a European Adobe Store
>   - http://bit.ly/dtOSd3
>
> I called Customer Support in Belgium and the explanation they gave  
> me was
> that "the price in the US is lower because they don't have offer free
> support". But I don't need support!
>
> When I go to the Adobe store, a pop-up appears, telling me that I  
> can have a
> live text chat with an Adobe Product Specialist to assiste me with my
> product selection. This is the result:
>
> Please hold as we route your chat to an Adobe Representative.
> Welcome to Adobe.com! My name is Darryl. May I assist you with your
> selection today?
> Darryl: Hello, how can I help you?
> Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in  
> the US
> Store and $554 in the Belgian Adobe Store? What's the reason for  
> this HUGE
> difference in price?
> Darryl: We understand your concern. We want to make sure that we are  
> giving
> our Customers the best products and at the right price.
> Darryl: Just so you know, there are many factors that decide pricing  
> like
> 'the cost of doing business in each country' and the 'difference in  
> the
> perceived value of the product'.
> Darryl: What are some of the tasks you like to accomplish using the
> software?
> Yves: Not relevant here: product is the same, price is different. Why?
> Darryl: Just so you know, there are many factors that decide pricing  
> like
> 'the cost of doing business in each country' and the 'difference in  
> the
> perceived value of the product'.
>
> Huh?
>
>

--
Alan T Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

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FM 7.0 Locks up on Windows 7

2010-10-28 Thread Mike
I have noticed something similar with my FM 7 and Windows 7 setup. Often, I
will get a "Not Responding" notification in the FM title bar. It looks like
FM is locked, but after awhile, control does eventually return to FM.

On Thu, Oct 28, 2010 at 2:47 PM, Owen, Clint
wrote:

> Most of our company is still using Windows XP and FrameMaker 7.
>
> The IT group has set up a Windows 7 PC for testing, including FM 7.0,
> with patch 579.
>
> I have been using this setup through a remote desktop connection for
> some of my unstructured FM documents. All seems well except for
> seemingly random instances where Framemaker just locks up. I can close
> FM and restart with no trouble, but it is kind of annoying.
>
> Is there a fix for this behavior? Will setting startup compatibility to
> XP help?
>
> Thanks,
>
> Clint
>
>
> Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1
> 425 743 8674 | Fax: +1 425 743 8113
>
> 
> We value your opinion!  How may we serve you better?
> Please click the survey link to tell us how we are doing:
> http://www.craneae.com/ContactUs/VoiceofCustomer.aspx
> Your feedback is of the utmost importance to us. Thank you for your time.
>
> 
> Crane Aerospace & Electronics Confidentiality Statement:
> The information contained in this email message may be privileged and is
> confidential information intended only for the use of the recipient, or any
> employee or agent responsible to deliver it to the intended recipient. Any
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[OT] Adobe's pricing policy

2010-10-28 Thread Layton, Debbie
How quaint. Roman Numerals for a software release. Will the
documentation be created using Old English Text? I'm very curious why
Marketing chose to do that.

Debbie Layton
Technical Writer
Customer Publications
503.582.6822
debbie.layton at xerox.com

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Dov Isaacs
Sent: Thursday, October 28, 2010 12:24 PM
To: framers at lists.frameusers.com
Subject: RE: [OT] Adobe's pricing policy

Acrobat X is not shipping yet nor has Adobe committed to a November 1
ship date.

It is pronounced "Acrobat Ten" - as usual, it's a marketing "thing" ...

- Dov

> -Original Message-
> From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of
> Syed Zaeem Hosain (Syed.Hosain at aeris.net)
> Sent: Thursday, October 28, 2010 12:08 PM
> To: Mike Wickham; framers at lists.frameusers.com
> Subject: RE: [OT] Adobe's pricing policy
> 
> > > But why bother with 9? X is shipping...
> 
> > Say what? When? And are they really going to call it X instead of
10?
> 
> > Mike Wickham
> 
> I got my e-mail from Adobe about this sometime last week as I recall.
I believe the shipping date is
> Nov 1, but forget where I saw that.
> 
> And, I have no idea why it is "X" instead of "10". :)
> 
> My only [usual] gripe is with the upgrade pricing (like all Adobe
upgrades!). It is $199 regardless of
> whether you have Acrobat 9 Pro *or* Acrobat 9 Pro Extended to go to
Acrobat X Pro (there is only one X
> Pro version - nothing called X Pro Extended as far as I can know).
> 
> IMHO, the price for going from 9 Pro Extended to X Pro should be lower
- since we already paid a
> premium for that 9 Pro Extended version!
> 
> Z
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[OT] Adobe's pricing policy

2010-10-28 Thread John Hogan
As near as I can tell from their website, Adobe have abandoned the 3-D
functionality altogether in version 10. So a big chunk of "extended" is gone
from Acrobat X Pro anyway. Maybe they should pay us to make the switch from
Acrobat 9 Pro Extended to Acrobat X Pro! Oh well.

John

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain
(Syed.Hosain at aeris.net)

IMHO, the price for going from 9 Pro Extended to X Pro should be lower -
since we already paid a premium for that 9 Pro Extended version!

Z