Re: Choosing a Help Format

2013-11-30 Thread gr...@hedgewizard.net
Not only that, but MS stopped support  for the 32-bit help viewer. (
WinHlp32.exe)
However, they do still distribute it http://support.microsoft.com/kb/917607  ,
albeit with some fairly scary warnings.

There is an alternative viewer: Help Explorer Viewer
(http://download.cnet.com/Help-Explorer-Viewer/3000-6675_4-1061.html )

Grant Hogarth


 On November 27, 2013 at 9:41 AM Robert Lauriston rob...@lauriston.com wrote:


 There's no free runtime help viewer? That would explain why no one
 uses that format.

 On Wed, Nov 27, 2013 at 7:54 AM, Fei Min Lorente
 feimin.lore...@onsemi.com wrote:
  We’ve been in touch with Rob Chandler (creator of mshcMigrate) and he’s
  helped us realize that I might have been describing our challenge
  incorrectly. The developers are using VS 2010 to create an application that
  will run independently from Visual Studio, using .NET 4.0 as the framework.
  From everything we’ve read, it seems that MS Help Viewer only works if
  Visual Studio is installed; is that right?
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Re: Choosing a Help Format

2013-11-30 Thread Robert Lauriston
winhlp32.exe is a viewer for WinHelp (.hlp) files, which format was
supplanted by MS HTML Help (.chm) years ago. We're talking about
Microsoft Help Container (.mshc).

On Wed, Nov 27, 2013 at 4:48 PM, gr...@hedgewizard.net
gr...@hedgewizard.net wrote:
 Not only that, but MS stopped support  for the 32-bit help viewer. (
 WinHlp32.exe)

 On November 27, 2013 at 9:41 AM Robert Lauriston rob...@lauriston.com
 wrote:
 There's no free runtime help viewer? That would explain why no one
 uses that format.

 On Wed, Nov 27, 2013 at 7:54 AM, Fei Min Lorente
 feimin.lore...@onsemi.com wrote:
  We’ve been in touch with Rob Chandler (creator of mshcMigrate) and he’s
  helped us realize that I might have been describing our challenge
  incorrectly. The developers are using VS 2010 to create an application
  that
  will run independently from Visual Studio, using .NET 4.0 as the
  framework.
  From everything we’ve read, it seems that MS Help Viewer only works if
  Visual Studio is installed; is that right?

___


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RE: Choosing a Help Format

2013-11-28 Thread Fei Min Lorente
Thanks for the suggestion, Grant, but I’m not clear on whether it supports 
Windows 7. We’ll look into it.

Yup, Rob confirmed that MS Help Viewer only works with Visual Studio. So it 
looks like we’re stuck with MS HTML Help (.chm), which is a bit more modern 
than WinHelp. Eclipse Help and OmniHelp are also still in the running. We found 
that we can do a rudimentary context-sensitive help with any of them if we link 
to a URL and don’t try to link to a mid-page anchor.

Thanks to everyone who responded. With your help, we are very close to making a 
decision.

Fei Min
From: gr...@hedgewizard.net [mailto:gr...@hedgewizard.net]
Sent: Wednesday, November 27, 2013 7:48 PM
To: Robert Lauriston
Cc: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

Not only that, but MS stopped support  for the 32-bit help viewer. ( 
WinHlp32.exe)
However, they do still distribute it  http://support.microsoft.com/kb/917607 , 
albeit with some fairly scary warnings.

There is an alternative viewer: Help Explorer Viewer ( 
http://download.cnet.com/Help-Explorer-Viewer/3000-6675_4-1061.html)

Grant Hogarth


 On November 27, 2013 at 9:41 AM Robert Lauriston 
 rob...@lauriston.commailto:rob...@lauriston.com wrote:


 There's no free runtime help viewer? That would explain why no one
 uses that format.

 On Wed, Nov 27, 2013 at 7:54 AM, Fei Min Lorente
 feimin.lore...@onsemi.commailto:feimin.lore...@onsemi.com wrote:
  We’ve been in touch with Rob Chandler (creator of mshcMigrate) and he’s
  helped us realize that I might have been describing our challenge
  incorrectly. The developers are using VS 2010 to create an application that
  will run independently from Visual Studio, using .NET 4.0 as the framework.
  From everything we’ve read, it seems that MS Help Viewer only works if
  Visual Studio is installed; is that right?

___


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RE: Choosing a Help Format

2013-11-28 Thread Fei Min Lorente
Thanks, Jack, but we’re using FrameMaker for the content creation and we’re not 
planning to move to Flare.

Fei Min

From: Jack DeLand [mailto:jackdel...@comcast.net]
Sent: Thursday, November 28, 2013 10:46 AM
To: Fei Min Lorente; gr...@hedgewizard.net; 'Robert Lauriston'
Cc: framers@lists.frameusers.com
Subject: RE: Choosing a Help Format

I haven’t kept up with this thread; has anyone mentioned Flare Help Viewer?  It 
is much more modern than CHM, and runs in .Net 4.0 (required).  Worth a trial.

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | 
http://www.linkedin.com/in/jackdeland

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fei Min Lorente
Sent: Thursday, November 28, 2013 9:23 AM
To: gr...@hedgewizard.netmailto:gr...@hedgewizard.net; Robert Lauriston
Cc: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Choosing a Help Format

Thanks for the suggestion, Grant, but I’m not clear on whether it supports 
Windows 7. We’ll look into it.

Yup, Rob confirmed that MS Help Viewer only works with Visual Studio. So it 
looks like we’re stuck with MS HTML Help (.chm), which is a bit more modern 
than WinHelp. Eclipse Help and OmniHelp are also still in the running. We found 
that we can do a rudimentary context-sensitive help with any of them if we link 
to a URL and don’t try to link to a mid-page anchor.

Thanks to everyone who responded. With your help, we are very close to making a 
decision.

Fei Min
From: gr...@hedgewizard.netmailto:gr...@hedgewizard.net 
[mailto:gr...@hedgewizard.net]
Sent: Wednesday, November 27, 2013 7:48 PM
To: Robert Lauriston
Cc: Fei Min Lorente; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

Not only that, but MS stopped support  for the 32-bit help viewer. ( 
WinHlp32.exe)
However, they do still distribute it  http://support.microsoft.com/kb/917607 , 
albeit with some fairly scary warnings.

There is an alternative viewer: Help Explorer Viewer ( 
http://download.cnet.com/Help-Explorer-Viewer/3000-6675_4-1061.html)

Grant Hogarth


 On November 27, 2013 at 9:41 AM Robert Lauriston 
 rob...@lauriston.commailto:rob...@lauriston.com wrote:


 There's no free runtime help viewer? That would explain why no one
 uses that format.

 On Wed, Nov 27, 2013 at 7:54 AM, Fei Min Lorente
 feimin.lore...@onsemi.commailto:feimin.lore...@onsemi.com wrote:
  We’ve been in touch with Rob Chandler (creator of mshcMigrate) and he’s
  helped us realize that I might have been describing our challenge
  incorrectly. The developers are using VS 2010 to create an application that
  will run independently from Visual Studio, using .NET 4.0 as the framework.
  From everything we’ve read, it seems that MS Help Viewer only works if
  Visual Studio is installed; is that right?

___


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RE: Choosing a Help Format

2013-11-27 Thread Fei Min Lorente
Thanks for reminding me about coordinating tag content with the developers. ☺

We’ve been in touch with Rob Chandler (creator of mshcMigrate) and he’s helped 
us realize that I might have been describing our challenge incorrectly. The 
developers are using VS 2010 to create an application that will run 
independently from Visual Studio, using .NET 4.0 as the framework. From 
everything we’ve read, it seems that MS Help Viewer only works if Visual Studio 
is installed; is that right?

Fei Min

From: David Spreadbury [mailto:dspre...@yahoo.com]
Sent: Sunday, November 24, 2013 10:21 AM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

Fei Min,
Yes, both Omnihelp and OracleHelp for Java are very fast and very flexible.
Both the HTML Help Workshop help and Mif2Go Users Guide, discuss how to go 
about creating the tags necessary to make context-sensitive help work. The 
primary thing, from what i have have found, is the calls from the help to the 
application requires close coordination between the help and application 
developers to determine a mutually agreeable tag content.


On Sunday, November 24, 2013 9:12 AM, Fei Min Lorente 
feimin.lore...@onsemi.commailto:feimin.lore...@onsemi.com wrote:
Okay, point taken. We won’t worry about all the HTML files being exposed in 
OmniHelp. And our software developer did notice how fast it was.

So we’re looking at context-sensitive help to see if we can get that to work in 
MS Help Viewer or anything else. It’s not a requirement right now, especially 
if it’s going to add any significant time to the schedule, but I’m convinced 
that it’s a key feature that can enhance the user experience, and one of the 
few advantages that HTML can provide over PDF. If we don’t implement it this 
time around, I’d like to include it next time.

Fei Min

From: David Spreadbury [mailto:dspre...@yahoo.com]
Sent: Sunday, November 24, 2013 7:43 AM
To: Fei Min Lorente; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

Fei Min,
Personally I think you are stabbing at windmills. It isn't all that difficult 
to decompile a CHM, make a change, and recompile. How many do?
I produce OracleHelp for Java from Frame source. It also produces HTML for the 
content. It is delivered as server based, but there is nothing to prevent 
someone changing the HTML. Haven't heard of anyone doing it.

Dave


On Friday, November 22, 2013 12:43 PM, Fei Min Lorente 
feimin.lore...@onsemi.commailto:feimin.lore...@onsemi.com wrote:
Okay, that would explain why no one seems to be using Eclipse Help unless it's 
an Eclipse product. :-)

We're concerned about the OmniHelp files on the theory that if people can do 
something, someone will. That could be a completely unfounded concern, so I'm 
glad to hear opinions to the contrary.

Fei Min

-Original Message-
From: robert.lauris...@gmail.commailto:robert.lauris...@gmail.com 
[mailto:robert.lauris...@gmail.commailto:robert.lauris...@gmail.com] On 
Behalf Of Robert Lauriston
Sent: Friday, November 22, 2013 12:26 PM
To: Fei Min Lorente; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

I agree with Jeremy, standalone EclipseHelp is a huge and complicated 
distributable. It's not a practical format. I'm not sure if there's a use case 
where it would make sense.

Why would users mess with your help files?

On Fri, Nov 22, 2013 at 7:53 AM, Fei Min Lorente 
feimin.lore...@onsemi.commailto:feimin.lore...@onsemi.com wrote:
 And we weren't worried about OmniHelp losing files; we are worried about 
 users going in and messing with them. Is there any way to lock them down?

 We're very curious about using standalone Eclipse Help; has anyone here used 
 it for a non-Eclipse-based product? If not, I'll take this question to the 
 eclipse_tw group.
___


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Re: Choosing a Help Format

2013-11-27 Thread Robert Lauriston
There's no free runtime help viewer? That would explain why no one
uses that format.

On Wed, Nov 27, 2013 at 7:54 AM, Fei Min Lorente
feimin.lore...@onsemi.com wrote:
 We’ve been in touch with Rob Chandler (creator of mshcMigrate) and he’s
 helped us realize that I might have been describing our challenge
 incorrectly. The developers are using VS 2010 to create an application that
 will run independently from Visual Studio, using .NET 4.0 as the framework.
 From everything we’ve read, it seems that MS Help Viewer only works if
 Visual Studio is installed; is that right?
___


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Re: Choosing a Help Format

2013-11-24 Thread David Spreadbury
Fei Min,
Personally I think you are stabbing at windmills. It isn't all that difficult 
to decompile a CHM, make a change, and recompile. How many do?
I produce OracleHelp for Java from Frame source. It also produces HTML for the 
content. It is delivered as server based, but there is nothing to prevent 
someone changing the HTML. Haven't heard of anyone doing it.

Dave





On Friday, November 22, 2013 12:43 PM, Fei Min Lorente 
feimin.lore...@onsemi.com wrote:
 
Okay, that would explain why no one seems to be using Eclipse Help unless it's 
an Eclipse product. :-)

We're concerned about the OmniHelp files on the theory that if people can do 
something, someone will. That could be a completely unfounded concern, so I'm 
glad to hear opinions to the contrary.

Fei Min

-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Friday, November 22, 2013 12:26 PM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

I agree with Jeremy, standalone EclipseHelp is a huge and complicated 
distributable. It's not a practical format. I'm not sure if there's a use case 
where it would make sense.

Why would users mess with your help files?

On Fri, Nov 22, 2013 at 7:53 AM, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:
 And we weren't worried about OmniHelp losing files; we are worried about 
 users going in and messing with them. Is there any way to lock them down?

 We're very curious about using standalone Eclipse Help; has anyone here used 
 it for a non-Eclipse-based product? If not, I'll take this question to the 
 eclipse_tw group.
___


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RE: Choosing a Help Format

2013-11-24 Thread Fei Min Lorente
Okay, point taken. We won't worry about all the HTML files being exposed in 
OmniHelp. And our software developer did notice how fast it was.

So we're looking at context-sensitive help to see if we can get that to work in 
MS Help Viewer or anything else. It's not a requirement right now, especially 
if it's going to add any significant time to the schedule, but I'm convinced 
that it's a key feature that can enhance the user experience, and one of the 
few advantages that HTML can provide over PDF. If we don't implement it this 
time around, I'd like to include it next time.

Fei Min

From: David Spreadbury [mailto:dspre...@yahoo.com]
Sent: Sunday, November 24, 2013 7:43 AM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

Fei Min,
Personally I think you are stabbing at windmills. It isn't all that difficult 
to decompile a CHM, make a change, and recompile. How many do?
I produce OracleHelp for Java from Frame source. It also produces HTML for the 
content. It is delivered as server based, but there is nothing to prevent 
someone changing the HTML. Haven't heard of anyone doing it.

Dave


On Friday, November 22, 2013 12:43 PM, Fei Min Lorente 
feimin.lore...@onsemi.commailto:feimin.lore...@onsemi.com wrote:
Okay, that would explain why no one seems to be using Eclipse Help unless it's 
an Eclipse product. :-)

We're concerned about the OmniHelp files on the theory that if people can do 
something, someone will. That could be a completely unfounded concern, so I'm 
glad to hear opinions to the contrary.

Fei Min

-Original Message-
From: robert.lauris...@gmail.commailto:robert.lauris...@gmail.com 
[mailto:robert.lauris...@gmail.commailto:robert.lauris...@gmail.com] On 
Behalf Of Robert Lauriston
Sent: Friday, November 22, 2013 12:26 PM
To: Fei Min Lorente; 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

I agree with Jeremy, standalone EclipseHelp is a huge and complicated 
distributable. It's not a practical format. I'm not sure if there's a use case 
where it would make sense.

Why would users mess with your help files?

On Fri, Nov 22, 2013 at 7:53 AM, Fei Min Lorente 
feimin.lore...@onsemi.commailto:feimin.lore...@onsemi.com wrote:
 And we weren't worried about OmniHelp losing files; we are worried about 
 users going in and messing with them. Is there any way to lock them down?

 We're very curious about using standalone Eclipse Help; has anyone here used 
 it for a non-Eclipse-based product? If not, I'll take this question to the 
 eclipse_tw group.
___


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Re: Choosing a Help Format

2013-11-24 Thread David Spreadbury
Fei Min,
Yes, both Omnihelp and OracleHelp for Java are very fast and very flexible.
Both the HTML Help Workshop help and Mif2Go Users Guide, discuss how to go 
about creating the tags necessary to make context-sensitive help work. The 
primary thing, from what i have have found, is the calls from the help to the 
application requires close coordination between the help and application 
developers to determine a mutually agreeable tag content.





On Sunday, November 24, 2013 9:12 AM, Fei Min Lorente 
feimin.lore...@onsemi.com wrote:
 
Okay, point taken. We won’t worry about all the HTML files being exposed in 
OmniHelp. And our software developer did notice how fast it was.
 
So we’re looking at context-sensitive help to see if we can get that to work in 
MS Help Viewer or anything else. It’s not a requirement right now, especially 
if it’s going to add any significant time to the schedule, but I’m convinced 
that it’s a key feature that can enhance the user experience, and one of the 
few advantages that HTML can provide over PDF. If we don’t implement it this 
time around, I’d like to include it next time.
 
Fei Min
 
From:David Spreadbury [mailto:dspre...@yahoo.com] 
Sent: Sunday, November 24, 2013 7:43 AM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format
 
Fei Min,
Personally I think you are stabbing at windmills. It isn't all that difficult 
to decompile a CHM, make a change, and recompile. How many do?
I produce OracleHelp for Java from Frame source. It also produces HTML for the 
content. It is delivered as server based, but there is nothing to prevent 
someone changing the HTML. Haven't heard of anyone doing it.

Dave
 
 
On Friday, November 22, 2013 12:43 PM, Fei Min Lorente 
feimin.lore...@onsemi.com wrote:
Okay, that would explain why no one seems to be using Eclipse Help unless it's 
an Eclipse product. :-)

We're concerned about the OmniHelp files on the theory that if people can do 
something, someone will. That could be a completely unfounded concern, so I'm 
glad to hear opinions to the contrary.

Fei Min

-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Friday, November 22, 2013 12:26 PM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

I agree with Jeremy, standalone EclipseHelp is a huge and complicated 
distributable. It's not a practical format. I'm not sure if there's a use case 
where it would make sense.

Why would users mess with your help files?

On Fri, Nov 22, 2013 at 7:53 AM, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:
 And we weren't worried about OmniHelp losing files; we are worried about 
 users going in and messing with them. Is there any way to lock them down?

 We're very curious about using standalone Eclipse Help; has anyone here used 
 it for a non-Eclipse-based product? If not, I'll take this question to the 
 eclipse_tw group.
___


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RE: Choosing a Help Format

2013-11-22 Thread Fei Min Lorente
Thanks, Jeremy. You're helpful as always.

More clarification: we're planning to just set up a button or a menu item in 
the VS-based user interface that triggers the help system, and the help system 
will run in its own application not in VS, so we shouldn't be forced to use MS 
Help Viewer.

And we weren't worried about OmniHelp losing files; we are worried about users 
going in and messing with them. Is there any way to lock them down?

We're very curious about using standalone Eclipse Help; has anyone here used it 
for a non-Eclipse-based product? If not, I'll take this question to the 
eclipse_tw group.

Fei Min

-Original Message-
From: Jeremy H. Griffith [mailto:jer...@omsys.com] 
Sent: Thursday, November 21, 2013 3:58 PM
To: framers@lists.frameusers.com
Cc: Fei Min Lorente
Subject: Re: Choosing a Help Format

On Thu, 21 Nov 2013 18:41:52 +, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:

I've got documentation in structured FrameMaker 10 and Mif2Go. I've produced 
Eclipse Help routinely in the past, but for the first time, we're creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and context-sensitive 
links to the documentation would be nice, but are lower priority.

If you want it to run within VS, you have only one choice:
the current MS Help Viewer.  The support group for it is 
mshelpvie...@yahoogroups.com; Rob Chandler runs it.  We have current 
customers producing it with Mif2Go.

More links to resources for it in the User's Guide, par. 7.1.1, Considering 
Help-system features.

And I wouldn't worry about OmniHelp losing files, LOL!
That use of small files is what makes it way faster than the alternatives.  
None ever get lost.  ;-)

But really, Help Viewer is the only one that works within VS as you want.  MS 
has made very sure of that.  g

-- Jeremy H. Griffith, at Omni Systems Inc.
  jer...@omsys.comhttp://mif2go.com/
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Re: Choosing a Help Format

2013-11-22 Thread Jeremy H. Griffith
On Fri, 22 Nov 2013 15:53:28 +, Fei Min Lorente 
feimin.lore...@onsemi.com wrote:

More clarification: we're planning to just set up a 
button or a menu item in the VS-based user interface 
that triggers the help system, and the help system 
will run in its own application not in VS, so we 
shouldn't be forced to use MS Help Viewer.

Bad Idea.  AFAIK, Help Viewer is the only way 
you can get CSH.  If a developer hits F1 and
nothing happens, big Fail.  It's unrealistic
to expect them to open another app for help.
Help Viewer is not so bad; other Mif2Go users, 
like Rockwell, have been producing it for a
long time (counting its predecessors too).

And we weren't worried about OmniHelp losing files; 
we are worried about users going in and messing with 
them. Is there any way to lock them down?

Why would anyone do that?  We've never heard of 
it happening.  And there are *no* Help systems
that run on the client that can prevent it.  Even
AIR, Adobe's proprietary ripoff of WebKit, can be 
hacked in a couple of minutes by anyone motivated.

We're very curious about using standalone Eclipse Help; has 
anyone here used it for a non-Eclipse-based product? If not, 
I'll take this question to the eclipse_tw group.

There's a good reason nobody does that.  It has
a huge footprint, a lengthy install that few will
be willing to put up with, and is high maintenance.
Even dot updates often break working systems.

-- Jeremy H. Griffith, at Omni Systems Inc.
  jer...@omsys.comhttp://mif2go.com/
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RE: Choosing a Help Format

2013-11-22 Thread Fei Min Lorente
Okay, that would explain why no one seems to be using Eclipse Help unless it's 
an Eclipse product. :-)

We're concerned about the OmniHelp files on the theory that if people can do 
something, someone will. That could be a completely unfounded concern, so I'm 
glad to hear opinions to the contrary.

Fei Min

-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Friday, November 22, 2013 12:26 PM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

I agree with Jeremy, standalone EclipseHelp is a huge and complicated 
distributable. It's not a practical format. I'm not sure if there's a use case 
where it would make sense.

Why would users mess with your help files?

On Fri, Nov 22, 2013 at 7:53 AM, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:
 And we weren't worried about OmniHelp losing files; we are worried about 
 users going in and messing with them. Is there any way to lock them down?

 We're very curious about using standalone Eclipse Help; has anyone here used 
 it for a non-Eclipse-based product? If not, I'll take this question to the 
 eclipse_tw group.
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Re: Choosing a Help Format

2013-11-22 Thread Robert Lauriston
OmniHelp is web help. Web help is not a standard format but a
generic term for help deliverables that use HTML and JavaScript.
RoboHelp, Flare, and WebWorks ePublisher all have their own
proprietary versions of web help, in some cases several versions.

Which language in Visual Studio? It supports C++, JavaScript, C#,
Visual Basic, and F# out of the box, plus other languages. Which help
formats are appropriate depends on the language.

On Thu, Nov 21, 2013 at 10:41 AM, Fei Min Lorente
feimin.lore...@onsemi.com wrote:
 I’ve got documentation in structured FrameMaker 10 and Mif2Go. I’ve produced
 Eclipse Help routinely in the past, but for the first time, we’re creating a
 user interface in Visual Studio. We want to integrate the Help so that a
 button or menu item in the UI will open a Help window, complete with a table
 of contents and search facility. An index would be nice, and
 context-sensitive links to the documentation would be nice, but are lower
 priority.



 The software is intended for Windows operating systems only, and it’s
 supposed to be a standalone installation—no internet or network required.



 We are considering Microsoft HTML Help, but have a few concerns because it
 seems somewhat dated and lacking in active development on Microsoft’s part.
 We are also considering standalone Eclipse Help because it’s being
 maintained and we can leverage our previous experience, but we are somewhat
 daunted by its size and the fact that we couldn’t find anyone using it when
 they aren’t producing an Eclipse-based product. WebHelp requires us to buy
 RoboHelp, which isn’t out of the question, but I’m not sure we can justify
 the cost because we don’t need it to run cross-platform nor from a server,
 and our developer is a bit concerned about the uncompiled set of output
 files being too easy for customers to mess with. Could anyone suggest any
 other Help formats we should look at? Can anyone endorse a Help format or
 tell us which ones we should avoid? Can anyone (besides Jeremy J) tell me
 about their experience with OmniHelp?
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Re: Choosing a Help Format

2013-11-22 Thread Robert Lauriston
If you have an index and context-sensitive help already in
EclipseHelp, you should be able to generate those with OmniHelp
without having to modify your FrameMaker source at all.
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Re: Choosing a Help Format

2013-11-22 Thread Robert Lauriston
If you've already got MIF2Go generating EclipseHelp, how your docs are
structured is of no concern. Adding a second or third output format in
MIF2Go is a very minor task compared with the first.

On Thu, Nov 21, 2013 at 10:52 AM, Fei Min Lorente
feimin.lore...@onsemi.com wrote:
 Not DITA. It's our own DTD.

 Fei Min

 -Original Message-
 From: Writer [mailto:generic...@yahoo.ca]
 Sent: Thursday, November 21, 2013 1:51 PM
 To: Fei Min Lorente; framers@lists.frameusers.com
 Subject: Re: Choosing a Help Format

 By structured, do you mean DITA or some other type of structured content?

 Nadine


I’ve got documentation in structured FrameMaker 10 and Mif2Go. I’ve produced 
Eclipse Help routinely in the past, but for the first time, we’re creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and 
context-sensitive links to the documentation would be nice, but are lower 
priority.

The software is intended for Windows operating systems only, and it’s 
supposed to be a standalone installation—no internet or network required.

We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft’s part. 
We are also considering standalone Eclipse Help because it’s being maintained 
and we can leverage our previous experience, but we are somewhat daunted by 
its size and the fact that we couldn’t find anyone using it when they aren’t 
producing an Eclipse-based product. WebHelp requires us to buy RoboHelp, 
which isn’t out of the question, but I’m not sure we can justify the cost 
because we don’t need it to run cross-platform nor from a server, and our 
developer is a bit concerned about the uncompiled set of output files being 
too easy for customers to mess with. Could anyone suggest any other Help 
formats we should look at? Can anyone endorse a Help format or tell us which 
ones we should avoid? Can anyone (besides Jeremy J) tell me about their 
experience with OmniHelp?

Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lore...@onsemi.com
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com
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Re: Choosing a Help Format

2013-11-22 Thread Robert Lauriston
Per the MIF2Go documentation, you could generate .chm and convert it
to .mshc (MS Help Viewer):

http://mif2go.com/xhtml/helpsys_0001_711consideringhelpsystemfeatures.htm

I found RoboHelp the weakest of the three help-authoring add-ons for
FrameMaker. Not only does its web help deliverable include more files
than MIF2Go, it creates a whole bunch of subdirectories. I found
AIRHelp so awful that I don't even like to use it for Adobe apps, I
use the web help version on adobe.com instead.

If MIF2Go doesn't meet your requirements, WebWorks ePublisher is the
way to go. But I don't believe it can generate .mshc directly, either.

On Thu, Nov 21, 2013 at 11:10 AM, Fei Min Lorente
feimin.lore...@onsemi.com wrote:
 We're using C# in Visual Studio.

 It's good to know that the index and context markers in FrameMaker will 
 translate to OmniHelp. And yes, as an experiment, I output MS HTML Help from 
 FM using Mif2Go, and aside from some configuration goofs on my part, it went 
 very smoothly.

 We're looking at OmniHelp now, and we're kind of concerned about the number 
 of HTML files it has to install. We're worried about one going missing or 
 getting altered.

 Jeff, has performance been an issue with Adobe AIRHelp? I've heard that it's 
 slow. And are you producing that with RoboHelp?

 Fei Min

 -Original Message-
 From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On 
 Behalf Of Robert Lauriston
 Sent: Thursday, November 21, 2013 2:01 PM
 To: Fei Min Lorente; framers@lists.frameusers.com
 Subject: Re: Choosing a Help Format

 If you've already got MIF2Go generating EclipseHelp, how your docs are 
 structured is of no concern. Adding a second or third output format in MIF2Go 
 is a very minor task compared with the first.

 On Thu, Nov 21, 2013 at 10:52 AM, Fei Min Lorente feimin.lore...@onsemi.com 
 wrote:
 Not DITA. It's our own DTD.

 Fei Min

 -Original Message-
 From: Writer [mailto:generic...@yahoo.ca]
 Sent: Thursday, November 21, 2013 1:51 PM
 To: Fei Min Lorente; framers@lists.frameusers.com
 Subject: Re: Choosing a Help Format

 By structured, do you mean DITA or some other type of structured content?

 Nadine


I've got documentation in structured FrameMaker 10 and Mif2Go. I've produced 
Eclipse Help routinely in the past, but for the first time, we're creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and 
context-sensitive links to the documentation would be nice, but are lower 
priority.

The software is intended for Windows operating systems only, and it's 
supposed to be a standalone installation-no internet or network required.

We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft's part. 
We are also considering standalone Eclipse Help because it's being 
maintained and we can leverage our previous experience, but we are somewhat 
daunted by its size and the fact that we couldn't find anyone using it when 
they aren't producing an Eclipse-based product. WebHelp requires us to buy 
RoboHelp, which isn't out of the question, but I'm not sure we can justify 
the cost because we don't need it to run cross-platform nor from a server, 
and our developer is a bit concerned about the uncompiled set of output 
files being too easy for customers to mess with. Could anyone suggest any 
other Help formats we should look at? Can anyone endorse a Help format or 
tell us which ones we should avoid? Can anyone (besides Jeremy J) tell me 
about their experience with OmniHelp?

Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lore...@onsemi.com
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com
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Re: Choosing a Help Format

2013-11-22 Thread jackdeland
AIRHelp as I used it a few years ago was not viable for users who had no 
Internet access; the .exe file looks for an update whenever it is launched. 
You'd be surprised how many users are out there without 'net access, especially 
govt and govt contractors. There may be a way to make it behave now. I've given 
up on it. 

- Original Message -

From: Fei Min Lorente feimin.lore...@onsemi.com 
To: framers@lists.frameusers.com 
Sent: Thursday, November 21, 2013 2:10:53 PM 
Subject: RE: Choosing a Help Format 

We're using C# in Visual Studio. 

It's good to know that the index and context markers in FrameMaker will 
translate to OmniHelp. And yes, as an experiment, I output MS HTML Help from FM 
using Mif2Go, and aside from some configuration goofs on my part, it went very 
smoothly. 

We're looking at OmniHelp now, and we're kind of concerned about the number of 
HTML files it has to install. We're worried about one going missing or getting 
altered. 

Jeff, has performance been an issue with Adobe AIRHelp? I've heard that it's 
slow. And are you producing that with RoboHelp? 

Fei Min 

-Original Message- 
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston 
Sent: Thursday, November 21, 2013 2:01 PM 
To: Fei Min Lorente; framers@lists.frameusers.com 
Subject: Re: Choosing a Help Format 

If you've already got MIF2Go generating EclipseHelp, how your docs are 
structured is of no concern. Adding a second or third output format in MIF2Go 
is a very minor task compared with the first. 

On Thu, Nov 21, 2013 at 10:52 AM, Fei Min Lorente feimin.lore...@onsemi.com 
wrote: 
 Not DITA. It's our own DTD. 
 
 Fei Min 
 
 -Original Message- 
 From: Writer [mailto:generic...@yahoo.ca] 
 Sent: Thursday, November 21, 2013 1:51 PM 
 To: Fei Min Lorente; framers@lists.frameusers.com 
 Subject: Re: Choosing a Help Format 
 
 By structured, do you mean DITA or some other type of structured content? 
 
 Nadine 
 
 
I've got documentation in structured FrameMaker 10 and Mif2Go. I've produced 
Eclipse Help routinely in the past, but for the first time, we're creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and 
context-sensitive links to the documentation would be nice, but are lower 
priority. 
 
The software is intended for Windows operating systems only, and it's 
supposed to be a standalone installation-no internet or network required. 
 
We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft's part. 
We are also considering standalone Eclipse Help because it's being maintained 
and we can leverage our previous experience, but we are somewhat daunted by 
its size and the fact that we couldn't find anyone using it when they aren't 
producing an Eclipse-based product. WebHelp requires us to buy RoboHelp, 
which isn't out of the question, but I'm not sure we can justify the cost 
because we don't need it to run cross-platform nor from a server, and our 
developer is a bit concerned about the uncompiled set of output files being 
too easy for customers to mess with. Could anyone suggest any other Help 
formats we should look at? Can anyone endorse a Help format or tell us which 
ones we should avoid? Can anyone (besides Jeremy J) tell me about their 
experience with OmniHelp? 
 
Fei Min Lorente 
Senior Technical Communicator 
Medical and Wireless Division 
feimin.lore...@onsemi.com 
+1 519-884-9696 ext. 2229 | Waterloo office 
+1 519-831-4931 | mobile 
+1 905-631-5724 | fax 
www.onsemi.com 
 ___ 
 
 
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RE: Choosing a Help Format

2013-11-22 Thread David Artman
 Original Message 
From: Fei Min Lorente feimin.lore...@onsemi.com
Date: Fri, November 22, 2013 10:53 am

And we weren't worried about OmniHelp losing files; we are worried about
users going in and messing with them. Is there any way to lock them
down?

 Security through obscurity: how in the heck will anyone FIND the file that 
 they want to edit? :)
 More seriously, you could try applying read-only attribute tot he files after 
 generation (or as part of generation, with a script?). Doesn't guarantee no 
 tampering, but makes those folks who would try have to think twice.
 Also, perhaps your overall help system footer should have a feedback 
 button, which allows someone to email a suggestion for edit, tagged with the 
 topic ID/heading? Give folks a chance to pass the buck back to you, and you 
 should be able to mitigate any tendencies to hack/'fix' content outside of 
 normal change control.
 THAT said... doesn't your company have management who can say, Hey, don't 
 hack the content! Contact Documentation? If you have folks bypassing normal 
 change control, that fundamentally an operational breakdown, not something 
 you should have to programatically prevent.
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Re: Choosing a Help Format

2013-11-22 Thread Robert Lauriston
I agree with Jeremy, standalone EclipseHelp is a huge and complicated
distributable. It's not a practical format. I'm not sure if there's a
use case where it would make sense.

Why would users mess with your help files?

On Fri, Nov 22, 2013 at 7:53 AM, Fei Min Lorente
feimin.lore...@onsemi.com wrote:
 And we weren't worried about OmniHelp losing files; we are worried about 
 users going in and messing with them. Is there any way to lock them down?

 We're very curious about using standalone Eclipse Help; has anyone here used 
 it for a non-Eclipse-based product? If not, I'll take this question to the 
 eclipse_tw group.
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Re: Choosing a Help Format

2013-11-22 Thread Robert Lauriston
It has been easy to hack help files for ages and I've never heard of
anyone having a problem.

I think the original idea for standalone EclipseHelp was that it would
be a lightweight format.

On Fri, Nov 22, 2013 at 10:42 AM, Fei Min Lorente
feimin.lore...@onsemi.com wrote:
 Okay, that would explain why no one seems to be using Eclipse Help unless 
 it's an Eclipse product. :-)

 We're concerned about the OmniHelp files on the theory that if people can do 
 something, someone will. That could be a completely unfounded concern, so I'm 
 glad to hear opinions to the contrary.

 Fei Min

 -Original Message-
 From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On 
 Behalf Of Robert Lauriston
 Sent: Friday, November 22, 2013 12:26 PM
 To: Fei Min Lorente; framers@lists.frameusers.com
 Subject: Re: Choosing a Help Format

 I agree with Jeremy, standalone EclipseHelp is a huge and complicated 
 distributable. It's not a practical format. I'm not sure if there's a use 
 case where it would make sense.

 Why would users mess with your help files?

 On Fri, Nov 22, 2013 at 7:53 AM, Fei Min Lorente feimin.lore...@onsemi.com 
 wrote:
 And we weren't worried about OmniHelp losing files; we are worried about 
 users going in and messing with them. Is there any way to lock them down?

 We're very curious about using standalone Eclipse Help; has anyone here used 
 it for a non-Eclipse-based product? If not, I'll take this question to the 
 eclipse_tw group.
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RE: Choosing a Help Format

2013-11-21 Thread Jeff Coatsworth
Sorry, forgot to do the Reply All thing. Yes, we're producing it via RH - 
it's not slow at all since it's installed on each workstation. You can get a 
free license to redistribute the AIR framework installer too if the workstation 
hasn't already got AIR installed. We bundle the app, the help (a .air file) and 
the AIR installer all together. Our app unpackages it all  installs it. 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fei Min Lorente
Sent: November-21-13 2:11 PM
To: framers@lists.frameusers.com
Subject: RE: Choosing a Help Format

We're using C# in Visual Studio.

It's good to know that the index and context markers in FrameMaker will 
translate to OmniHelp. And yes, as an experiment, I output MS HTML Help from FM 
using Mif2Go, and aside from some configuration goofs on my part, it went very 
smoothly.

We're looking at OmniHelp now, and we're kind of concerned about the number of 
HTML files it has to install. We're worried about one going missing or getting 
altered.

Jeff, has performance been an issue with Adobe AIRHelp? I've heard that it's 
slow. And are you producing that with RoboHelp?

Fei Min

-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Thursday, November 21, 2013 2:01 PM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

If you've already got MIF2Go generating EclipseHelp, how your docs are 
structured is of no concern. Adding a second or third output format in MIF2Go 
is a very minor task compared with the first.

On Thu, Nov 21, 2013 at 10:52 AM, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:
 Not DITA. It's our own DTD.

 Fei Min

 -Original Message-
 From: Writer [mailto:generic...@yahoo.ca]
 Sent: Thursday, November 21, 2013 1:51 PM
 To: Fei Min Lorente; framers@lists.frameusers.com
 Subject: Re: Choosing a Help Format

 By structured, do you mean DITA or some other type of structured content?

 Nadine


I've got documentation in structured FrameMaker 10 and Mif2Go. I've produced 
Eclipse Help routinely in the past, but for the first time, we're creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and 
context-sensitive links to the documentation would be nice, but are lower 
priority.

The software is intended for Windows operating systems only, and it's 
supposed to be a standalone installation-no internet or network required.

We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft's part. 
We are also considering standalone Eclipse Help because it's being maintained 
and we can leverage our previous experience, but we are somewhat daunted by 
its size and the fact that we couldn't find anyone using it when they aren't 
producing an Eclipse-based product. WebHelp requires us to buy RoboHelp, 
which isn't out of the question, but I'm not sure we can justify the cost 
because we don't need it to run cross-platform nor from a server, and our 
developer is a bit concerned about the uncompiled set of output files being 
too easy for customers to mess with. Could anyone suggest any other Help 
formats we should look at? Can anyone endorse a Help format or tell us which 
ones we should avoid? Can anyone (besides Jeremy J) tell me about their 
experience with OmniHelp?

Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lore...@onsemi.com
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com
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RE: Choosing a Help Format

2013-11-21 Thread Fei Min Lorente
Not DITA. It's our own DTD.

Fei Min

-Original Message-
From: Writer [mailto:generic...@yahoo.ca] 
Sent: Thursday, November 21, 2013 1:51 PM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

By structured, do you mean DITA or some other type of structured content?

Nadine

 
I’ve got documentation in structured FrameMaker 10 and Mif2Go. I’ve produced 
Eclipse Help routinely in the past, but for the first time, we’re creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and context-sensitive 
links to the documentation would be nice, but are lower priority.
 
The software is intended for Windows operating systems only, and it’s supposed 
to be a standalone installation—no internet or network required.
 
We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft’s part. We 
are also considering standalone Eclipse Help because it’s being maintained and 
we can leverage our previous experience, but we are somewhat daunted by its 
size and the fact that we couldn’t find anyone using it when they aren’t 
producing an Eclipse-based product. WebHelp requires us to buy RoboHelp, which 
isn’t out of the question, but I’m not sure we can justify the cost because we 
don’t need it to run cross-platform nor from a server, and our developer is a 
bit concerned about the uncompiled set of output files being too easy for 
customers to mess with. Could anyone suggest any other Help formats we should 
look at? Can anyone endorse a Help format or tell us which ones we should 
avoid? Can anyone (besides Jeremy J) tell me about their experience with 
OmniHelp?
 
Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lore...@onsemi.com
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com
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Re: Choosing a Help Format

2013-11-21 Thread Writer
By structured, do you mean DITA or some other type of structured content?

Nadine

 
I’ve got documentation in structured FrameMaker 10 and Mif2Go. I’ve produced 
Eclipse Help routinely in the past, but for the first time, we’re creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and context-sensitive 
links to the documentation would be nice, but are lower priority.
 
The software is intended for Windows operating systems only, and it’s supposed 
to be a standalone installation—no internet or network required.
 
We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft’s part. We 
are also considering standalone Eclipse Help because it’s being maintained and 
we can leverage our previous experience, but we are somewhat daunted by its 
size and the fact that we couldn’t find anyone using it when they aren’t 
producing an Eclipse-based product. WebHelp requires us to buy RoboHelp, which 
isn’t out of the question, but I’m not sure we can justify the cost because we 
don’t need it to run cross-platform nor from a server, and our developer is a 
bit concerned about the uncompiled set of output files being too easy for 
customers to mess with. Could anyone suggest any other Help formats we should 
look at? Can anyone endorse a Help format or tell us which ones we should 
avoid? Can anyone (besides Jeremy J) tell me about their experience with 
OmniHelp?
 
Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lore...@onsemi.com
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com
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Re: Choosing a Help Format

2013-11-21 Thread Jeremy H. Griffith
On Thu, 21 Nov 2013 18:41:52 +, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:

I've got documentation in structured FrameMaker 10 and Mif2Go. I've produced 
Eclipse Help routinely in the past, but for the first time, we're creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and context-sensitive 
links to the documentation would be nice, but are lower priority.

If you want it to run within VS, you have only one choice:
the current MS Help Viewer.  The support group for it is 
mshelpvie...@yahoogroups.com; Rob Chandler runs it.  We
have current customers producing it with Mif2Go.

More links to resources for it in the User's Guide,
par. 7.1.1, Considering Help-system features.

And I wouldn't worry about OmniHelp losing files, LOL!
That use of small files is what makes it way faster than 
the alternatives.  None ever get lost.  ;-)

But really, Help Viewer is the only one that works within
VS as you want.  MS has made very sure of that.  g

-- Jeremy H. Griffith, at Omni Systems Inc.
  jer...@omsys.comhttp://mif2go.com/
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RE: Choosing a Help Format

2013-11-21 Thread Fei Min Lorente
We're using C# in Visual Studio.

It's good to know that the index and context markers in FrameMaker will 
translate to OmniHelp. And yes, as an experiment, I output MS HTML Help from FM 
using Mif2Go, and aside from some configuration goofs on my part, it went very 
smoothly.

We're looking at OmniHelp now, and we're kind of concerned about the number of 
HTML files it has to install. We're worried about one going missing or getting 
altered.

Jeff, has performance been an issue with Adobe AIRHelp? I've heard that it's 
slow. And are you producing that with RoboHelp?

Fei Min

-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Thursday, November 21, 2013 2:01 PM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

If you've already got MIF2Go generating EclipseHelp, how your docs are 
structured is of no concern. Adding a second or third output format in MIF2Go 
is a very minor task compared with the first.

On Thu, Nov 21, 2013 at 10:52 AM, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:
 Not DITA. It's our own DTD.

 Fei Min

 -Original Message-
 From: Writer [mailto:generic...@yahoo.ca]
 Sent: Thursday, November 21, 2013 1:51 PM
 To: Fei Min Lorente; framers@lists.frameusers.com
 Subject: Re: Choosing a Help Format

 By structured, do you mean DITA or some other type of structured content?

 Nadine


I've got documentation in structured FrameMaker 10 and Mif2Go. I've produced 
Eclipse Help routinely in the past, but for the first time, we're creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and 
context-sensitive links to the documentation would be nice, but are lower 
priority.

The software is intended for Windows operating systems only, and it's 
supposed to be a standalone installation-no internet or network required.

We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft's part. 
We are also considering standalone Eclipse Help because it's being maintained 
and we can leverage our previous experience, but we are somewhat daunted by 
its size and the fact that we couldn't find anyone using it when they aren't 
producing an Eclipse-based product. WebHelp requires us to buy RoboHelp, 
which isn't out of the question, but I'm not sure we can justify the cost 
because we don't need it to run cross-platform nor from a server, and our 
developer is a bit concerned about the uncompiled set of output files being 
too easy for customers to mess with. Could anyone suggest any other Help 
formats we should look at? Can anyone endorse a Help format or tell us which 
ones we should avoid? Can anyone (besides Jeremy J) tell me about their 
experience with OmniHelp?

Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lore...@onsemi.com
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com
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