Re: Zapf Dingbats mystery
I raised the ATM issue with Brian... Thanks for persevering. Update to info below. I have just uninstalled ATM and restarted PC App but it has made no difference. I am using Adobe Acrobat 3D v7.0.7. My new PC has Win XP Pro SP2. All programs have been clean installed and fonts reinstalled. I do not think FM7.1 is seeing the symbol/zapfdingbat fonts even though it is listing them. I have just added some symbols using ANSI code and it works OK on Standard Character Set but gives either nothing or the wrong symbol when it comes from the Symbol and Dingbat Sets. Having read the comments below re Open Type I am beginning to wonder if it is loss of functionality in FM7 that was restored in later versions. What do you and your gurus think? [I have replied that my FrameMaker installation, 7.0p577 for Mac, has no problems with OpenType fonts.] If this is indeed the case, I will have to put a case forward to our management as we are using FM7 as the global standard and most of our legacy manuals templates use zapfdingbats/symbols. Other than in the Designer, is there anywhere else in Fm that can alter where the program looks for fonts? -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but couldn't at work. In both cases, the machines are Windows XP, SP3, with FM 8.277. I can probably send you a zip of those files if you want. On Fri, Feb 27, 2009 at 10:48 AM, Steve Rickaby srick...@wordmongers.demon.co.uk wrote: I raised the ATM issue with Brian... Thanks for persevering. Update to info below. I have just uninstalled ATM and restarted PC App but it has made no difference. I am using Adobe Acrobat 3D v7.0.7. My new PC has Win XP Pro SP2. All programs have been clean installed and fonts reinstalled. I do not think FM7.1 is seeing the symbol/zapfdingbat fonts even though it is listing them. I have just added some symbols using ANSI code and it works OK on Standard Character Set but gives either nothing or the wrong symbol when it comes from the Symbol and Dingbat Sets. Having read the comments below re Open Type I am beginning to wonder if it is loss of functionality in FM7 that was restored in later versions. What do you and your gurus think? [I have replied that my FrameMaker installation, 7.0p577 for Mac, has no problems with OpenType fonts.] If this is indeed the case, I will have to put a case forward to our management as we are using FM7 as the global standard and most of our legacy manuals templates use zapfdingbats/symbols. Other than in the Designer, is there anywhere else in Fm that can alter where the program looks for fonts? -- Steve -- Lin Sims ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
Hi Lin As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but couldn't at work. In both cases, the machines are Windows XP, SP3, with FM 8.277. I can probably send you a zip of those files if you want. Thanks for this: passed to Brian (the guy who actually has the problem) -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Zapf Dingbats mystery
Please be aware that Zapf Dingbats is a copyrighted work that may not simply be passed around freely. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers- boun...@lists.frameusers.com] On Behalf Of Steve Rickaby Sent: Friday, February 27, 2009 9:14 AM To: Lin Sims Cc: fram...@frameusers.com Subject: Re: Zapf Dingbats mystery Hi Lin As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but couldn't at work. In both cases, the machines are Windows XP, SP3, with FM 8.277. I can probably send you a zip of those files if you want. Thanks for this: passed to Brian (the guy who actually has the problem) -- Steve ___ You are currently subscribed to Framers as richard.co...@polycom.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/richard.combs%40poly com .com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
Whoops. You're right. Sorry, Steve. :( On Fri, Feb 27, 2009 at 11:58 AM, Combs, Richard richard.co...@polycom.com wrote: Please be aware that Zapf Dingbats is a copyrighted work that may not simply be passed around freely. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers- boun...@lists.frameusers.com] On Behalf Of Steve Rickaby Sent: Friday, February 27, 2009 9:14 AM To: Lin Sims Cc: fram...@frameusers.com Subject: Re: Zapf Dingbats mystery Hi Lin As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but couldn't at work. In both cases, the machines are Windows XP, SP3, with FM 8.277. I can probably send you a zip of those files if you want. Thanks for this: passed to Brian (the guy who actually has the problem) -- Steve ___ You are currently subscribed to Framers as richard.co...@polycom.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/richard.combs%40poly com .com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- Lin Sims ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Zapf Dingbats mystery
I hastily wrote: Please be aware that Zapf Dingbats is a copyrighted work that may not simply be passed around freely. Sorry, I should have suggested an alternative course of action. This typeface is available from Adobe in PostScript Type 1 ($26) and OpenType ($29) versions ( http://tinyurl.com/bjumrf). Also, it's included in the Adobe Type Basics package (PS and OT versions, both $99), which includes the 35 standard PS typefaces built into most PS printers, plus 30 more (http://tinyurl.com/bnoshl). It's a terrific bargain, which I recommend highly. For one thing, this package miraculously resolves about 70% of the missing font messages FrameMaker users have (which are caused by using a font avaiable on a specific PS printer, but not installed on your system). Note: Adobe's type licenses generally permit use on up to five computers, so you don't have to spend $100 for each person in your tech pubs group. If you buy a Type Basics package for 3 people, it works out to about 50 cents per person per typeface. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
Updating to a newer/OpenType version of the font was suggested 3 days ago ;- ) Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Fri, Feb 27, 2009 at 12:29 PM, Combs, Richard richard.co...@polycom.com wrote: I hastily wrote: Please be aware that Zapf Dingbats is a copyrighted work that may not simply be passed around freely. Sorry, I should have suggested an alternative course of action. This typeface is available from Adobe in PostScript Type 1 ($26) and OpenType ($29) versions ( http://tinyurl.com/bjumrf). Also, it's included in the Adobe Type Basics package (PS and OT versions, both $99), which includes the 35 standard PS typefaces built into most PS printers, plus 30 more (http://tinyurl.com/bnoshl). It's a terrific bargain, which I recommend highly. For one thing, this package miraculously resolves about 70% of the missing font messages FrameMaker users have (which are caused by using a font avaiable on a specific PS printer, but not installed on your system). Note: Adobe's type licenses generally permit use on up to five computers, so you don't have to spend $100 for each person in your tech pubs group. If you buy a Type Basics package for 3 people, it works out to about 50 cents per person per typeface. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- ___ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Zapf Dingbats mystery
I raised the ATM issue with Brian... >Thanks for persevering. Update to info below. > >I have just uninstalled ATM and restarted PC & App but it has made no >difference. I am using Adobe Acrobat 3D v7.0.7. My new PC has Win XP Pro >SP2. All programs have been clean installed and fonts reinstalled. > >I do not think FM7.1 is seeing the symbol/zapfdingbat fonts even though >it is listing them. I have just added some symbols using ANSI code and it >works OK on Standard Character Set but gives either nothing or the wrong >symbol when it comes from the Symbol and Dingbat Sets. > >Having read the comments below re Open Type I am beginning to wonder if >it is loss of functionality in FM7 that was restored in later versions. >What do you and your gurus think? [I have replied that my FrameMaker installation, 7.0p577 for Mac, has no problems with OpenType fonts.] >If this is indeed the case, I will have to put a case forward to our >management as we are using FM7 as the global standard and most of our >legacy manuals & templates use zapfdingbats/symbols. > >Other than in the Designer, is there anywhere else in Fm that can alter >where the program looks for fonts? -- Steve
Zapf Dingbats mystery
As I recall, I had the same problem with that until I actually copied the old Dingbats.pfm/pfb font files from my home computer to the windows\fonts folder on my work machine. Prior to invoking the sneaker net, I was able to see the symbol I selected in FM documents when I was at home, but couldn't at work. In both cases, the machines are Windows XP, SP3, with FM 8.277. I can probably send you a zip of those files if you want. On Fri, Feb 27, 2009 at 10:48 AM, Steve Rickaby wrote: > I raised the ATM issue with Brian... > >>Thanks for persevering. ? Update to info below. >> >>I have just uninstalled ATM and restarted PC & App but it has made no >>difference. I am using Adobe Acrobat 3D v7.0.7. ? My new PC has Win XP Pro >>SP2. All programs have been clean installed and fonts reinstalled. >> >>I do not think FM7.1 is seeing the symbol/zapfdingbat fonts even though >>it is listing them. I have just added some symbols using ANSI code and it >>works OK on Standard Character Set but gives either nothing or the wrong >>symbol when it comes from the Symbol and Dingbat Sets. >> >>Having read the comments below re Open Type I am beginning to wonder if >>it is loss of functionality in FM7 that was restored in later versions. >>What do you and your gurus think? > > [I have replied that my FrameMaker installation, 7.0p577 for Mac, has no > problems with OpenType fonts.] > >>If this is indeed the case, I will have to put a case forward to our >>management as we are using FM7 as the global standard and most of our >>legacy manuals & templates use zapfdingbats/symbols. >> >>Other than in the Designer, is there anywhere else in Fm that can alter >>where the program looks for fonts? > > -- > Steve -- Lin Sims
Zapf Dingbats mystery
Hi Lin >As I recall, I had the same problem with that until I actually copied >the old Dingbats.pfm/pfb font files from my home computer to the >windows\fonts folder on my work machine. Prior to invoking the sneaker >net, I was able to see the symbol I selected in FM documents when I >was at home, but couldn't at work. In both cases, the machines are >Windows XP, SP3, with FM 8.277. > >I can probably send you a zip of those files if you want. Thanks for this: passed to Brian (the guy who actually has the problem) -- Steve
Zapf Dingbats mystery
Please be aware that Zapf Dingbats is a copyrighted work that may not simply be passed around freely. > -Original Message- > From: framers-bounces at lists.frameusers.com [mailto:framers- > bounces at lists.frameusers.com] On Behalf Of Steve Rickaby > Sent: Friday, February 27, 2009 9:14 AM > To: Lin Sims > Cc: framers at frameusers.com > Subject: Re: Zapf Dingbats mystery > > Hi Lin > > >As I recall, I had the same problem with that until I actually copied > >the old Dingbats.pfm/pfb font files from my home computer to the > >windows\fonts folder on my work machine. Prior to invoking the sneaker > >net, I was able to see the symbol I selected in FM documents when I > >was at home, but couldn't at work. In both cases, the machines are > >Windows XP, SP3, with FM 8.277. > > > >I can probably send you a zip of those files if you want. > > Thanks for this: passed to Brian (the guy who actually has the problem) > > -- > Steve > ___ > > > You are currently subscribed to Framers as richard.combs at polycom.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/richard.combs%40poly com > .com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info.
Zapf Dingbats mystery
Whoops. You're right. Sorry, Steve. :( On Fri, Feb 27, 2009 at 11:58 AM, Combs, Richard wrote: > Please be aware that Zapf Dingbats is a copyrighted work that may not > simply be passed around freely. > >> -Original Message- >> From: framers-bounces at lists.frameusers.com [mailto:framers- >> bounces at lists.frameusers.com] On Behalf Of Steve Rickaby >> Sent: Friday, February 27, 2009 9:14 AM >> To: Lin Sims >> Cc: framers at frameusers.com >> Subject: Re: Zapf Dingbats mystery >> >> Hi Lin >> >> >As I recall, I had the same problem with that until I actually copied >> >the old Dingbats.pfm/pfb font files from my home computer to the >> >windows\fonts folder on my work machine. Prior to invoking the > sneaker >> >net, I was able to see the symbol I selected in FM documents when I >> >was at home, but couldn't at work. In both cases, the machines are >> >Windows XP, SP3, with FM 8.277. >> > >> >I can probably send you a zip of those files if you want. >> >> Thanks for this: passed to Brian (the guy who actually has the > problem) >> >> -- >> Steve >> ___ >> >> >> You are currently subscribed to Framers as richard.combs at polycom.com. >> >> Send list messages to framers at lists.frameusers.com. >> >> To unsubscribe send a blank email to >> framers-unsubscribe at lists.frameusers.com >> or visit >> > http://lists.frameusers.com/mailman/options/framers/richard.combs%40poly > com >> .com >> >> Send administrative questions to listadmin at frameusers.com. Visit >> http://www.frameusers.com/ for more resources and info. > -- Lin Sims
Zapf Dingbats mystery
I hastily wrote: > Please be aware that Zapf Dingbats is a copyrighted work that may not > simply be passed around freely. Sorry, I should have suggested an alternative course of action. This typeface is available from Adobe in PostScript Type 1 ($26) and OpenType ($29) versions ( http://tinyurl.com/bjumrf). Also, it's included in the Adobe Type Basics package (PS and OT versions, both $99), which includes the 35 "standard" PS typefaces built into most PS printers, plus 30 more (http://tinyurl.com/bnoshl). It's a terrific bargain, which I recommend highly. For one thing, this package "miraculously" resolves about 70% of the "missing font" messages FrameMaker users have (which are caused by using a font avaiable on a specific PS printer, but not installed on your system). Note: Adobe's type licenses generally permit use on up to five computers, so you don't have to spend $100 for each person in your tech pubs group. If you buy a Type Basics package for 3 people, it works out to about 50 cents per person per typeface. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 --
Zapf Dingbats mystery
Updating to a newer/OpenType version of the font was suggested 3 days ago ;- ) Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Fri, Feb 27, 2009 at 12:29 PM, Combs, Richard wrote: > I hastily wrote: > >> Please be aware that Zapf Dingbats is a copyrighted work that may not >> simply be passed around freely. > > Sorry, I should have suggested an alternative course of action. This > typeface is available from Adobe in PostScript Type 1 ($26) and OpenType > ($29) versions ( http://tinyurl.com/bjumrf). > > Also, it's included in the Adobe Type Basics package (PS and OT > versions, both $99), which includes the 35 "standard" PS typefaces built > into most PS printers, plus 30 more (http://tinyurl.com/bnoshl). It's a > terrific bargain, which I recommend highly. For one thing, this package > "miraculously" resolves about 70% of the "missing font" messages > FrameMaker users have (which are caused by using a font avaiable on a > specific PS printer, but not installed on your system). > > Note: Adobe's type licenses generally permit use on up to five > computers, so you don't have to spend $100 for each person in your tech > pubs group. If you buy a Type Basics package for 3 people, it works out > to about 50 cents per person per typeface. > > Richard > > > Richard G. Combs > Senior Technical Writer > Polycom, Inc. > richardDOTcombs AT polycomDOTcom > 303-223-5111 > -- > rgcombs AT gmailDOTcom > 303-777-0436 > -- > > > > > > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Re: Zapf Dingbats mystery
Here is some additional information from colleague in response to the queries that Art, Lester and other raised... At 09:18 +0100 25/2/09, White Brian wrote: 1- Yes Zapfdingbats works OK in MS Word, Open Office, FM5.5 FM6. 2- Hard printing displays exactly as shown on screen. I've tried Postscript printer, non-postscript printer and Adobe PDF from Acrobat3D. Same result in all. 3- The Framemaker Console only displays the following message- The Times Font is not available. It will be replaced by Times New Roman. (I always get this message - in FM5.5 6 also so it is not the cause of the problem). 4- The latest version (I assume) of zapf dingbats would have been installed with FM7. I would like to reinstall the zapfdingbats font but do not know how to or where to get it from. I am also considering reinstalling FM7 as a last resort. -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
But he still doesn't say if the system default printer is set to Adobe PDF or a hard printer somewhere, which is a key diagnostic... Are there any other users at his site who can open the file? Given that it works on your system, that he may be running three unsupported versions of (FM 5-7) on a system, that he gets continual missing fonts messages but hasn't cleared them, and that he doesn't know how to install fonts would make me wonder about his level of system setup expertise Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Feb 25, 2009 at 3:47 AM, Steve Rickaby srick...@wordmongers.demon.co.uk wrote: Here is some additional information from colleague in response to the queries that Art, Lester and other raised... At 09:18 +0100 25/2/09, White Brian wrote: 1- Yes Zapfdingbats works OK in MS Word, Open Office, FM5.5 FM6. 2- Hard printing displays exactly as shown on screen. I've tried Postscript printer, non-postscript printer and Adobe PDF from Acrobat3D. Same result in all. 3- The Framemaker Console only displays the following message- The Times Font is not available. It will be replaced by Times New Roman. (I always get this message - in FM5.5 6 also so it is not the cause of the problem). 4- The latest version (I assume) of zapf dingbats would have been installed with FM7. I would like to reinstall the zapfdingbats font but do not know how to or where to get it from. I am also considering reinstalling FM7 as a last resort. -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Zapf Dingbats mystery
Here is some additional information from colleague in response to the queries that Art, Lester and other raised... At 09:18 +0100 25/2/09, White Brian wrote: >1- Yes Zapfdingbats works OK in MS Word, Open Office, FM5.5 & FM6. > >2- Hard printing displays exactly as shown on screen. I've tried >Postscript printer, non-postscript printer and Adobe PDF from Acrobat3D. >Same result in all. > >3- The Framemaker Console only displays the following message- The >"Times" Font is not available. It will be replaced by "Times New >Roman". (I always get this message - in FM5.5 & 6 also so it is not the >cause of the problem). > >4- The latest version (I assume) of zapf dingbats would have been >installed with FM7. > >I would like to reinstall the zapfdingbats font but do not know how to >or where to get it from. I am also considering reinstalling FM7 as a last >resort. -- Steve
Zapf Dingbats mystery
But he still doesn't say if the system default printer is set to Adobe PDF or a hard printer somewhere, which is a key diagnostic... Are there any other users at his site who can open the file? Given that it works on your system, that he may be running three unsupported versions of (FM 5-7) on a system, that he gets continual missing fonts messages but hasn't cleared them, and that he doesn't know how to install fonts would make me wonder about his level of system setup expertise Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Feb 25, 2009 at 3:47 AM, Steve Rickaby wrote: > Here is some additional information from colleague in response to the queries > that Art, Lester and other raised... > > At 09:18 +0100 25/2/09, White Brian wrote: > >>1- Yes Zapfdingbats works OK in MS Word, Open Office, FM5.5 & FM6. >> >>2- Hard printing displays exactly as shown on screen. ?I've tried >>Postscript printer, non-postscript printer and Adobe PDF from Acrobat3D. >>Same result in all. >> >>3- The Framemaker Console only displays the following message- The >>"Times" Font is not available. ?It will be replaced by "Times New >>Roman". (I always get this message - in FM5.5 & 6 also so it is not the >>cause of the problem). >> >>4- The latest version (I assume) of zapf dingbats would have been >>installed with FM7. >> >>I would like to reinstall the zapfdingbats font but do not know how to >>or where to get it from. I am also considering reinstalling FM7 as a last >>resort. > > -- > Steve >
Zapf Dingbats mystery
I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected. I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer. Is this some Windows thing, perhaps? -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
You don't mention if it's an on-screen problem, or also shows up in printed copy, both PDF and hard copy... Also, does Dingbats display and print OK in other applications? It's possible that he's using a printer's hard fonts. So a good first thing to check would be that his system default printer is set to an Adobe PDF printer instance. If that's already true, I'd think about checking to see how old the font file itself is... maybe think about installing an Open format file. There was a problem with Dingbats in the Frame 5 / Windows NT era, but if he hasn't updated his fonts since then, it may be worth looking at this antique: http://www.adobe.com/support/downloads/detail.jsp?ftpID=515 . Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Tue, Feb 24, 2009 at 10:21 AM, Steve Rickaby srick...@wordmongers.demon.co.uk wrote: I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected. I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer. Is this some Windows thing, perhaps? -- Steve ___ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
Does your colleague actually have the Zapf Dingbat font installed? Did this happen in FM 6 also or did the dingbat characters display correctly? Do any error messages appear in the FM console window when opening the document, especially a message to the effect that the Dingbat font is not available and another font (such as Times New Roman) will be used? I will guess that this is the case, and when he sends the document back to you who does have the font, it opens normally. This is a feature of FrameMaker - it can make a temporary font substitution so editing can proceed, but when opened on a system with the correct typefaces available the file will show them. – Lester --- On Tue, 2/24/09, Steve Rickaby srick...@wordmongers.demon.co.uk wrote: I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected. I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer. Is this some Windows thing, perhaps? -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Zapf Dingbats mystery
At 08:12 -0800 24/2/09, Les Smalley wrote: Does your colleague actually have the Zapf Dingbat font installed? Did this happen in FM 6 also or did the dingbat characters display correctly? Everything worked as expected in FrameMaker 6, as I understand it. Do any error messages appear in the FM console window when opening the document, especially a message to the effect that the Dingbat font is not available and another font (such as Times New Roman) will be used? He says not, but I will double-check. It was the apparent absence of such messages that mystified me. I will guess that this is the case, and when he sends the document back to you who does have the font, it opens normally. This is a feature of FrameMaker - it can make a temporary font substitution so editing can proceed, but when opened on a system with the correct typefaces available the file will show them. Right. I'll check. Thanks. -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Zapf Dingbats mystery
I received a reply directly that may shed additional light on this question. It is always important to know what changed when things that once worked nicely suddenly go awry, so finding out if a system update or other external activity may have occurred which might be the source of the font problems is valuable advice. However, I did not think ATM is needed on any Windows XP / Vista system, but if installed very well could be the source of the problem, especially in conjunction with some other update to the environment. — Lester --- On Tue, 2/24/09, Karen Mann km...@i-t-tech.com wrote: I recently went through this mystery - MS downloaded an update over a weekend and on a Monday not one of 5 different computers could print a type 1 from FM 7.x. This involves ATM and Type 1 fonts. XP (especially with sp3) and Vista were never designed to function with ATM. It ruins the font mapping. We had to uninstall ATM, apply a ATM hotfix (use the correct one there are two, one forDeluxe and one for Light), upgrade to FM 9 and Acrobat to at least V7. Then through FM 9 change out the Type 1 fonts to Open Type. We switched from Times to Times New Roman and Helvetica to Arial and no problem printing. FM 7.x does not support Open Type and FM 9 does, and FM 9 requires Acrobat V7 or above. We choose to update our fonts Open Type/True Type .ttf and not Open Type .otf. There is a difference there. Karen M -Original Message- Does your colleague actually have the Zapf Dingbat font installed? Did this happen in FM 6 also or did the dingbat characters display correctly? Do any error messages appear in the FM console window when opening the document, especially a message to the effect that the Dingbat font is not available and another font (such as Times New Roman) will be used? I will guess that this is the case, and when he sends the document back to you who does have the font, it opens normally. This is a feature of FrameMaker - it can make a temporary font substitution so editing can proceed, but when opened on a system with the correct typefaces available the file will show them. – Lester --- On Tue, 2/24/09, Steve Rickaby srick...@wordmongers.demon.co.uk wrote: I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected. I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer. Is this some Windows thing, perhaps? -- Steve ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Zapf Dingbats mystery
I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected. I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer. Is this some Windows thing, perhaps? -- Steve
Zapf Dingbats mystery
You don't mention if it's an on-screen problem, or also shows up in printed copy, both PDF and hard copy... Also, does Dingbats display and print OK in other applications? It's possible that he's using a printer's hard fonts. So a good first thing to check would be that his system default printer is set to an Adobe PDF printer instance. If that's already true, I'd think about checking to see how old the font file itself is... maybe think about installing an Open format file. There was a problem with Dingbats in the Frame 5 / Windows NT era, but if he hasn't updated his fonts since then, it may be worth looking at this antique: http://www.adobe.com/support/downloads/detail.jsp?ftpID=515 . Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Tue, Feb 24, 2009 at 10:21 AM, Steve Rickaby wrote: > I'm wrestling with this one on behalf of a remote colleague... > > He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. > After doing so, he finds that all his Zapf Dingbats characters are rendering > as plaintext, even though the Character Designer says that the font is > Dingbats, as expected. > > I'm on Mac and don't have enough experience of Windows FrameMaker > installations to fox this out. If he sends me a sample document, the Dingbats > appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be > expected in the Character Designer. > > Is this some Windows thing, perhaps? > -- > Steve > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Zapf Dingbats mystery
Does your colleague actually have the Zapf Dingbat font installed?? Did this happen in FM 6 also or did the dingbat characters display correctly? Do any error messages appear in the FM console window when opening the document, especially a message to the effect that the Dingbat font is not available and another font (such as Times New Roman) will be used? I will guess that this is the case, and when he sends the document back to you who does have the font, it opens normally.? This is a feature of FrameMaker - it can make a temporary font substitution so editing can proceed, but when opened on a system with the correct typefaces available the file will show them. ? Lester --- On Tue, 2/24/09, Steve Rickaby wrote: I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected. I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer. Is this some Windows thing, perhaps? -- Steve
Zapf Dingbats mystery
At 08:12 -0800 24/2/09, Les Smalley wrote: >Does your colleague actually have the Zapf Dingbat font installed? Did this >happen in FM 6 also or did the dingbat characters display correctly? Everything worked as expected in FrameMaker 6, as I understand it. >Do any error messages appear in the FM console window when opening the >document, especially a message to the effect that the Dingbat font is not >available and another font (such as Times New Roman) will be used? He says not, but I will double-check. It was the apparent absence of such messages that mystified me. >I will guess that this is the case, and when he sends the document back to you >who does have the font, it opens normally. This is a feature of FrameMaker - >it can make a temporary font substitution so editing can proceed, but when >opened on a system with the correct typefaces available the file will show >them. Right. I'll check. Thanks. -- Steve
Zapf Dingbats mystery
I received a reply directly that may shed additional light on this question. It is always important to know what changed when things that once worked nicely suddenly go awry, so finding out if a system update or other "external" activity may have occurred which might be the source of the font problems is valuable advice. However, I did not think ATM is needed on any Windows XP / Vista system, but if installed very well could be the source of the problem, especially in conjunction with some other update to the environment. ? Lester --- On Tue, 2/24/09, Karen Mann wrote: I recently went through this mystery - MS downloaded an update over a weekend and on a Monday not one of 5 different computers could print a type 1 from FM 7.x. This involves ATM and Type 1 fonts. XP (especially with sp3) and Vista were never designed to function with ATM. It ruins the font mapping. We had to uninstall ATM, apply a ATM hotfix (use the correct one there are two, one forDeluxe and one for Light), upgrade to FM 9 and Acrobat to at least V7. Then through FM 9 change out the Type 1 fonts to Open Type. We switched from Times to Times New Roman and Helvetica to Arial and no problem printing. FM 7.x does not support Open Type and FM 9 does, and FM 9 requires Acrobat V7 or above. We choose to update our fonts Open Type/True Type .ttf and not Open Type .otf. There is a difference there. Karen M -Original Message- Does your colleague actually have the Zapf Dingbat font installed?? Did this happen in FM 6 also or did the dingbat characters display correctly? Do any error messages appear in the FM console window when opening the document, especially a message to the effect that the Dingbat font is not available and another font (such as Times New Roman) will be used? I will guess that this is the case, and when he sends the document back to you who does have the font, it opens normally.? This is a feature of FrameMaker - it can make a temporary font substitution so editing can proceed, but when opened on a system with the correct typefaces available the file will show them. ? Lester --- On Tue, 2/24/09, Steve Rickaby wrote: I'm wrestling with this one on behalf of a remote colleague... He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected. I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer. Is this some Windows thing, perhaps? -- Steve
