Text missing in PDF ...

[Wim Hooghwinkel - idtp]

Hi,

I have this strange problem with disappearing text when printing to PDF.

FM 8.0p277, distiller 8.1.2 (CS3), Windows XP (SP3), Type 1 font (TheSans).


Some text disappears, seems at random but always the same paragraphs. This
has been up before, but I can't recall the cause/solution.

Anyone?

Thanks 


Vriendelijke groet,

Wim Hooghwinkel

Adobe Certified Expert (ACE) in FrameMaker

iDTP

International DTP and Documentation Consultancy
 
tel. +31652036811
[EMAIL PROTECTED] 
www.idtp.eu
  

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Re: Text missing in PDF ...

[Yves Barbion]

Hi Wim

Let me refresh your memory:

http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html

;-)

Met vriendelijke groet

-- 
Yves Barbion • Managing Director • Adobe-Certified FrameMaker Instructor
www.scripto.nu


On Mon, Oct 27, 2008 at 1:08 PM, Wim Hooghwinkel - idtp [EMAIL PROTECTED] 
wrote:

 Hi,

 I have this strange problem with disappearing text when printing to PDF.

 FM 8.0p277, distiller 8.1.2 (CS3), Windows XP (SP3), Type 1 font (TheSans).


 Some text disappears, seems at random but always the same paragraphs. This
 has been up before, but I can't recall the cause/solution.

 Anyone?

 Thanks 


 Vriendelijke groet,

 Wim Hooghwinkel

 Adobe Certified Expert (ACE) in FrameMaker

 iDTP

 International DTP and Documentation Consultancy

 tel. +31652036811
 [EMAIL PROTECTED]
 www.idtp.eu


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RE: Text missing in PDF ...

[Wim Hooghwinkel - idtp]

Thanks,
 
yes, now I remember 
 

Vriendelijke groet,

Wim Hooghwinkel

Adobe Certified Expert (ACE) in FrameMaker

iDTP

International DTP and Documentation Consultancy
 
tel. +31652036811
 mailto:[EMAIL PROTECTED] [EMAIL PROTECTED] 
www.idtp.eu
  

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2 issues

[Joel]

I am on Frame 8.0p277, Windows XP.
Frame had been working just fine for months and months, but last week IT did
a new build on my PC and I had to reinstall Frame. I installed all of the
updates to 8.0p277, and also installed Acrobat 9 Pro. Now, to my
consternation, Frame is crashing when I save as PDF again! I can't believe
it! I get this error in Distiller:

Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in PDFX4 2007.joboptions:
/CheckCompliance out of range


Also, my docs use Myriad Pro and it suddenly looks horrendous in Frame. I
don't remember all the details of my settings prior to the new build, so I
don't know how to get the fonts looking normal. Any advice is appreciated.

Joel
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Re: FW: More on conversion to PDF causing FM to crash

[Joel]

Many thanks for this! I had forgotten the hotfix from Microsoft but it took
care of the crashing issue.
Myriad Pro displays just fine in Acrobat but looks terrible in Frame right
now. Not sure why.

Joel

On Mon, Oct 27, 2008 at 9:18 AM, [EMAIL PROTECTED] wrote:


 Should help the crash issue:


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Bernard
 Aschwanden (Publishing Smarter)
 Sent: Monday, September 22, 2008 8:05 PM
 To: framers@lists.frameusers.com
 Subject: More on conversion to PDF causing FM to crash

 Just as a follow up to my suggestion related to clearing the font
 cache...

 One regular reader on the site informed me that there is a fix posted on
 the
 Microsoft site that may be of interest to Frame users. To that end: the
 Microsoft hotfix is described in these two locations:
 http://support.microsoft.com/kb/952909
 http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405614slice
 Id=1

 With thanks to SC for the solution.

 Bernard

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Commas in paragraph tags

[Charles Beck]

Esteemed Framers,
 
I have a problem I am hoping someone can help me solve. I have searched
the Frame documentation to no avail. I do not have time to search
through all the archives for this list; so please forgive if the info is
there (which I rather doubt).
 
I have a set of templates that I inherited. I want to use the Heading 2
paragraph style in a running header. Unfortunately, the paragraph style
is actually named Heading 2,H2, which confuses FrameMaker when
encountered in a system variable paragraph tag $paratext[Heading
2,H2]. Frame thinks it is a multiple style reference because of the
comma. That much I have learned from the documentation. 
 
The question is, short of renaming the paragraph style (which is not
really an option for us), is there any way to get Frame to recognized
this as a single paragraph style in a paragraph tag for a running
header? 
 
Please reply to me directly, as I am on digest. 
 
TIA for whatever help anyone can give me!
 
Chuck Beck

Sr. Technical Writer | Infor | Office: 614.523.7302 |
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  

 
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Re: Commas in paragraph tags

[Peter Gold]

Hi, Chuck:

I don't have a solution, but I do have a suggestion. It sounds as if
you've found a bug in how FM processes the naming of paragraph (and
probably character) format names. If an embedded comma confuses the
running header/footer variable, it shouldn't be permitted when
defining the format's name. An explanatory alert should appear.

You might want to submit this as a bug report / feature request, at:

http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Regards,

Peter
__
Peter Gold
KnowHow ProServices

On Mon, Oct 27, 2008. at 10:56 AM, Charles Beck [EMAIL PROTECTED] wrote:
 Esteemed Framers,

 I have a problem I am hoping someone can help me solve. I have searched
 the Frame documentation to no avail. I do not have time to search
 through all the archives for this list; so please forgive if the info is
 there (which I rather doubt).

 I have a set of templates that I inherited. I want to use the Heading 2
 paragraph style in a running header. Unfortunately, the paragraph style
 is actually named Heading 2,H2, which confuses FrameMaker when
 encountered in a system variable paragraph tag $paratext[Heading
 2,H2]. Frame thinks it is a multiple style reference because of the
 comma. That much I have learned from the documentation.

 The question is, short of renaming the paragraph style (which is not
 really an option for us), is there any way to get Frame to recognized
 this as a single paragraph style in a paragraph tag for a running
 header?

 Please reply to me directly, as I am on digest.

 TIA for whatever help anyone can give me!

 Chuck Beck
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Re: Commas in paragraph tags

[Michael Müller-Hillebrand]

Have you tried putting a backslash in front of the comma to 'escape'  
the special function fo the entry separator?

- Michael

Am 27.10.2008 um 16:56 schrieb Charles Beck:

 Esteemed Framers,

 I have a problem I am hoping someone can help me solve. I have  
 searched
 the Frame documentation to no avail. I do not have time to search
 through all the archives for this list; so please forgive if the  
 info is
 there (which I rather doubt).

 I have a set of templates that I inherited. I want to use the  
 Heading 2
 paragraph style in a running header. Unfortunately, the paragraph  
 style
 is actually named Heading 2,H2, which confuses FrameMaker when
 encountered in a system variable paragraph tag $paratext[Heading
 2,H2]. Frame thinks it is a multiple style reference because of the
 comma. That much I have learned from the documentation.

 The question is, short of renaming the paragraph style (which is not
 really an option for us), is there any way to get Frame to recognized
 this as a single paragraph style in a paragraph tag for a running
 header?

 Please reply to me directly, as I am on digest.

 TIA for whatever help anyone can give me!

 Chuck Beck

--
___
Michael Müller-Hillebrand: Dokumentations-Technologie
Adobe Certified Expert, FrameMaker
Lösungen und Training, FrameScript, XML/XSL, Unicode
http://cap-studio.de/ -- Tel. +49 (9131) 28747



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RE: Commas in paragraph tags

[quills]

I think you are mostly correct, I've seen Word combine tag names like 
this when it encounters tags witht he exact same formatting but 
different names. Doing that, always made my life more difficult. It's 
a feature of Word that only creates problems for users.

Scott

At 10:45 AM -0600 10/27/08, Combs, Richard wrote:
Charles Beck wrote:

  I have a set of templates that I inherited. I want to use the Heading
2
  paragraph style in a running header. Unfortunately, the paragraph
style
  is actually named Heading 2,H2, which confuses FrameMaker when
  encountered in a system variable paragraph tag $paratext[Heading
  2,H2]. Frame thinks it is a multiple style reference because of the
  comma. That much I have learned from the documentation.

  The question is, short of renaming the paragraph style (which is not
  really an option for us), is there any way to get Frame to recognized
  this as a single paragraph style in a paragraph tag for a running
  header?

I'm guessing these templates either began life in Word or were created
by someone more familiar with Word than FM -- this is a common naming
convention in Word templates. IIRC, Word recognizes the parts on either
side of the comma as alternative names, so the H2 part makes keyboard
tagging easier. (It's been more than a decade since I did any serious
work in Word, so I may be misremembering the reason, but I'm sure it's a
Word-type tag name.)

In any case, this naming convention serves no useful purpose in FM, and
you've now discovered a fairly significant drawback. So why isn't
changing it an option?

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--





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RE: Commas in paragraph tags

[Charles Beck]

Thanks to all who've responded so far. Since I'm getting a fair number of 
duplicate questions, I'll respond to the group. 

First, although I neglected to mention it in my first post, I tried enclosing 
the style name in both single and double quotes. No go. I tried prefacing the 
comma with a backslash as Michael suggests here. No dice. I tried leaving it 
out altogether. Nothing. 

The reason that changing the paragraph style name does not (at least) appear to 
be an option is that we have a couple dozen publications, each consisting of 
multiple chapter files, TOC file, index file, etc. We simply don't have time to 
go through and clean up each file with the new paragraph style names. 

I am aware of several cleanup tools that allow you to clean up an entire file 
at once, but I am under the impression that you still have to go through each 
file one at a time. If I am mistaken in that impression, I would happily be 
corrected. *Is* there a tool out there that would allows us to do batch changes 
of selected paragraph style names, at least at the book level? That is the only 
way, I fear, that we would have time to undertake the change. 

Thanks,
Chuck


-Original Message-
From: Michael Müller-Hillebrand [mailto:[EMAIL PROTECTED] 
Sent: Monday, October 27, 2008 12:47
To: Charles Beck; framers List
Subject: Re: Commas in paragraph tags

Have you tried putting a backslash in front of the comma to 'escape'  
the special function fo the entry separator?

- Michael

Am 27.10.2008 um 16:56 schrieb Charles Beck:

 Esteemed Framers,

 I have a problem I am hoping someone can help me solve. I have 
 searched the Frame documentation to no avail. I do not have time to 
 search through all the archives for this list; so please forgive if 
 the info is there (which I rather doubt).

 I have a set of templates that I inherited. I want to use the Heading 
 2 paragraph style in a running header. Unfortunately, the paragraph 
 style is actually named Heading 2,H2, which confuses FrameMaker when 
 encountered in a system variable paragraph tag $paratext[Heading 
 2,H2]. Frame thinks it is a multiple style reference because of the 
 comma. That much I have learned from the documentation.

 The question is, short of renaming the paragraph style (which is not 
 really an option for us), is there any way to get Frame to recognized 
 this as a single paragraph style in a paragraph tag for a running 
 header?

 Please reply to me directly, as I am on digest.

 TIA for whatever help anyone can give me!

 Chuck Beck

--
___
Michael Müller-Hillebrand: Dokumentations-Technologie Adobe Certified Expert, 
FrameMaker Lösungen und Training, FrameScript, XML/XSL, Unicode 
http://cap-studio.de/ -- Tel. +49 (9131) 28747



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RE: Commas in paragraph tags

[quills]

Look at Silicon Prairie Software's Paragraph's Tool. 
http://www.siliconprairiesoftware.com/

It will do batch tag replacement. And it's extremely cost effective.

Scott


At 1:11 PM -0400 10/27/08, Charles Beck wrote:
I am aware of several cleanup tools that allow you to clean up an 
entire file at once, but I am under the impression that you still 
have to go through each file one at a time. If I am mistaken in that 
impression, I would happily be corrected. *Is* there a tool out 
there that would allows us to do batch changes of selected paragraph 
style names, at least at the book level? That is the only way, I 
fear, that we would have time to undertake the change.

Thanks,
Chuck

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RE: An error occurred while printing.

[Flato, Gillian]

I have this problem when I have files that are saved deep down in file
trees. My solution is to print to PDF on my desktop, and then move the
file after it is built. 


Thank you,


Gillian Flato


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nina Rogers
Sent: Monday, October 27, 2008 11:17 AM
To: framers@lists.frameusers.com
Subject: An error occurred while printing.

I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
no problem doing this, but today I am getting the message An error
occurred while printing. I haven't changed any settings since the last
time I printed to PDF (either last Friday or Saturday), so I'm stumped
as to what might be causing the error. I know this is a very general
question, but I've already tried closing and opening Framemaker,
restarting the computer, etc. Any ideas?

 

Thanks!

 

Nina Rogers, Technical Writer

Tax Development (Federal)

Drake Software

(828) 524-8020 x4204

[EMAIL PROTECTED]

 

This email (including any attachments) contains PRIVILEGED AND
CONFIDENTIAL INFORMATION protected by federal and/or state law and is
intended only for the use of the individual(s) or entity(ies) designated
as recipient(s). The information contained within this email should not
be construed as tax advice. If you are not an intended recipient of the
email, you are hereby notified that any disclosure, copying,
distribution, or action taken in reliance on the contents of this email
is strictly prohibited. Disclosure to anyone other than the intended
recipient does not constitute a waiver of any applicable privilege. If
you have received this email in error, please immediately notify us by
phone at (828) 524-2922 or by email at [EMAIL PROTECTED]
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printout thereof.

 

 

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RE: An error occurred while printing.

[Nina Rogers]

Hi Gillian,

I just tried your suggestion and got the message Cannot write to
specified print file.

Thanks,

Nina
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RE: An error occurred while printing.

[Kelly McDaniel]

What?! Really?

What does the location of the file have to do with print job
failure?...thanks, Kelly.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Flato,
Gillian
Sent: Monday, October 27, 2008 1:22 PM
To: Nina Rogers; framers@lists.frameusers.com
Subject: RE: An error occurred while printing.

I have this problem when I have files that are saved deep down in file
trees. My solution is to print to PDF on my desktop, and then move the
file after it is built. 


Thank you,


Gillian Flato


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nina Rogers
Sent: Monday, October 27, 2008 11:17 AM
To: framers@lists.frameusers.com
Subject: An error occurred while printing.

I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
no problem doing this, but today I am getting the message An error
occurred while printing. I haven't changed any settings since the last
time I printed to PDF (either last Friday or Saturday), so I'm stumped
as to what might be causing the error. I know this is a very general
question, but I've already tried closing and opening Framemaker,
restarting the computer, etc. Any ideas?

 

Thanks!

 

Nina Rogers, Technical Writer

Tax Development (Federal)

Drake Software

(828) 524-8020 x4204

[EMAIL PROTECTED]

 

This email (including any attachments) contains PRIVILEGED AND
CONFIDENTIAL INFORMATION protected by federal and/or state law and is
intended only for the use of the individual(s) or entity(ies) designated
as recipient(s). The information contained within this email should not
be construed as tax advice. If you are not an intended recipient of the
email, you are hereby notified that any disclosure, copying,
distribution, or action taken in reliance on the contents of this email
is strictly prohibited. Disclosure to anyone other than the intended
recipient does not constitute a waiver of any applicable privilege. If
you have received this email in error, please immediately notify us by
phone at (828) 524-2922 or by email at [EMAIL PROTECTED]
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printout thereof.

 

 

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Re: An error occurred while printing.

[Art Campbell]

Nina,

What OS are you running, and what version of Acrobat (and is it the
stand-alone full version or the limited Distiller version shipped with
FM)?

Are the files that you're trying to print open on your desktop?

Art

Art Campbell
  [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Oct 27, 2008 at 2:17 PM, Nina Rogers
[EMAIL PROTECTED] wrote:
 I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
 no problem doing this, but today I am getting the message An error
 occurred while printing. I haven't changed any settings since the last
 time I printed to PDF (either last Friday or Saturday), so I'm stumped
 as to what might be causing the error. I know this is a very general
 question, but I've already tried closing and opening Framemaker,
 restarting the computer, etc. Any ideas?



 Thanks!



 Nina Rogers, Technical Writer

 Tax Development (Federal)

 Drake Software

 (828) 524-8020 x4204

 [EMAIL PROTECTED]



 This email (including any attachments) contains PRIVILEGED AND
 CONFIDENTIAL INFORMATION protected by federal and/or state law and is
 intended only for the use of the individual(s) or entity(ies) designated
 as recipient(s). The information contained within this email should not
 be construed as tax advice. If you are not an intended recipient of the
 email, you are hereby notified that any disclosure, copying,
 distribution, or action taken in reliance on the contents of this email
 is strictly prohibited. Disclosure to anyone other than the intended
 recipient does not constitute a waiver of any applicable privilege. If
 you have received this email in error, please immediately notify us by
 phone at (828) 524-2922 or by email at [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]  and then permanently delete the original and
 any copy of this email (including any attachments) and destroy any
 printout thereof.




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RE: An error occurred while printing.

[Flato, Gillian]

Maybe it's something screwy with my network, but if I go deep down in
file trees, I get lots of problems. I save to a network drive, maybe
that has something to do with it too. If I save up a few levels,
everything works. My IT guys acknowledge this problem. 


-Gillian


-Original Message-
From: Kelly McDaniel [mailto:[EMAIL PROTECTED] 
Sent: Monday, October 27, 2008 11:22 AM
To: Flato, Gillian; Nina Rogers; framers@lists.frameusers.com
Subject: RE: An error occurred while printing.

What?! Really?

What does the location of the file have to do with print job
failure?...thanks, Kelly.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Flato,
Gillian
Sent: Monday, October 27, 2008 1:22 PM
To: Nina Rogers; framers@lists.frameusers.com
Subject: RE: An error occurred while printing.

I have this problem when I have files that are saved deep down in file
trees. My solution is to print to PDF on my desktop, and then move the
file after it is built. 


Thank you,


Gillian Flato


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nina Rogers
Sent: Monday, October 27, 2008 11:17 AM
To: framers@lists.frameusers.com
Subject: An error occurred while printing.

I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
no problem doing this, but today I am getting the message An error
occurred while printing. I haven't changed any settings since the last
time I printed to PDF (either last Friday or Saturday), so I'm stumped
as to what might be causing the error. I know this is a very general
question, but I've already tried closing and opening Framemaker,
restarting the computer, etc. Any ideas?

 

Thanks!

 

Nina Rogers, Technical Writer

Tax Development (Federal)

Drake Software

(828) 524-8020 x4204

[EMAIL PROTECTED]

 

This email (including any attachments) contains PRIVILEGED AND
CONFIDENTIAL INFORMATION protected by federal and/or state law and is
intended only for the use of the individual(s) or entity(ies) designated
as recipient(s). The information contained within this email should not
be construed as tax advice. If you are not an intended recipient of the
email, you are hereby notified that any disclosure, copying,
distribution, or action taken in reliance on the contents of this email
is strictly prohibited. Disclosure to anyone other than the intended
recipient does not constitute a waiver of any applicable privilege. If
you have received this email in error, please immediately notify us by
phone at (828) 524-2922 or by email at [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]  and then permanently delete the original and
any copy of this email (including any attachments) and destroy any
printout thereof.

 

 

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Re: An error occurred while printing.

[Art Campbell]

If Frame and Acrobat can't open, print, and close the network files
(including all graphics and insets) without the connection timing out,
the job will fail. And the more files involved, the more likely a
network timing glitch can interfere.

It could occur on a slow network or if there are lock files in place
on the components, or just unresolved cross ref or font issues.

Art


Art Campbell
  [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Oct 27, 2008 at 2:22 PM, Kelly McDaniel [EMAIL PROTECTED] wrote:
 What?! Really?

 What does the location of the file have to do with print job
 failure?...thanks, Kelly.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Flato,
 Gillian
 Sent: Monday, October 27, 2008 1:22 PM
 To: Nina Rogers; framers@lists.frameusers.com
 Subject: RE: An error occurred while printing.

 I have this problem when I have files that are saved deep down in file
 trees. My solution is to print to PDF on my desktop, and then move the
 file after it is built.


 Thank you,


 Gillian Flato


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Nina Rogers
 Sent: Monday, October 27, 2008 11:17 AM
 To: framers@lists.frameusers.com
 Subject: An error occurred while printing.

 I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
 no problem doing this, but today I am getting the message An error
 occurred while printing. I haven't changed any settings since the last
 time I printed to PDF (either last Friday or Saturday), so I'm stumped
 as to what might be causing the error. I know this is a very general
 question, but I've already tried closing and opening Framemaker,
 restarting the computer, etc. Any ideas?



 Thanks!



 Nina Rogers, Technical Writer

 Tax Development (Federal)

 Drake Software

 (828) 524-8020 x4204

 [EMAIL PROTECTED]



 This email (including any attachments) contains PRIVILEGED AND
 CONFIDENTIAL INFORMATION protected by federal and/or state law and is
 intended only for the use of the individual(s) or entity(ies) designated
 as recipient(s). The information contained within this email should not
 be construed as tax advice. If you are not an intended recipient of the
 email, you are hereby notified that any disclosure, copying,
 distribution, or action taken in reliance on the contents of this email
 is strictly prohibited. Disclosure to anyone other than the intended
 recipient does not constitute a waiver of any applicable privilege. If
 you have received this email in error, please immediately notify us by
 phone at (828) 524-2922 or by email at [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]  and then permanently delete the original and
 any copy of this email (including any attachments) and destroy any
 printout thereof.





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RE: An error occurred while printing.

[Nina Rogers]

OS: Windows XP
Acrobat: 7.0 Professional (stand-alone full version)
Yes, the file I want to print is open.

So weird ... this is a task I do every day, multiple times a day, but
this is the first time I've ever gotten this error message.

Thanks!

Nina

-Original Message-
From: Art Campbell [mailto:[EMAIL PROTECTED] 
Sent: Monday, October 27, 2008 2:24 PM
To: Nina Rogers
Cc: framers@lists.frameusers.com
Subject: Re: An error occurred while printing.

Nina,

What OS are you running, and what version of Acrobat (and is it the
stand-alone full version or the limited Distiller version shipped with
FM)?

Are the files that you're trying to print open on your desktop?

Art

Art Campbell
  [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers
apply.
   DoD 358
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Re: An error occurred while printing.

[Art Campbell]

Can you print other files to PDF?

Art Campbell
  [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Oct 27, 2008 at 2:27 PM, Nina Rogers
[EMAIL PROTECTED] wrote:
 OS: Windows XP
 Acrobat: 7.0 Professional (stand-alone full version)
 Yes, the file I want to print is open.

 So weird ... this is a task I do every day, multiple times a day, but
 this is the first time I've ever gotten this error message.

 Thanks!

 Nina

 -Original Message-
 From: Art Campbell [mailto:[EMAIL PROTECTED]
 Sent: Monday, October 27, 2008 2:24 PM
 To: Nina Rogers
 Cc: framers@lists.frameusers.com
 Subject: Re: An error occurred while printing.

 Nina,

 What OS are you running, and what version of Acrobat (and is it the
 stand-alone full version or the limited Distiller version shipped with
 FM)?

 Are the files that you're trying to print open on your desktop?

 Art

 Art Campbell
  [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers
 apply.
   DoD 358

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Re: An error occurred while printing.

[Deirdre Reagan]

My PDF fails all the time.  I switch between File  Save as PDF and
Print  Printer  = PDF.  Eventually, it starts to work again.

I also change the PDF job options from Standard to High Quality Print
(or vice versa) and that tends to solve the problem as well.

What is going wrong, however, I don't know.

Good luck,

Deirdre

On 10/27/08, Art Campbell [EMAIL PROTECTED] wrote:
 If Frame and Acrobat can't open, print, and close the network files
 (including all graphics and insets) without the connection timing out,
 the job will fail. And the more files involved, the more likely a
 network timing glitch can interfere.

 It could occur on a slow network or if there are lock files in place
 on the components, or just unresolved cross ref or font issues.

 Art


 Art Campbell
  [EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52
 Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358



 On Mon, Oct 27, 2008 at 2:22 PM, Kelly McDaniel [EMAIL PROTECTED] wrote:
  What?! Really?
 
  What does the location of the file have to do with print job
  failure?...thanks, Kelly.
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Flato,
  Gillian
  Sent: Monday, October 27, 2008 1:22 PM
  To: Nina Rogers; framers@lists.frameusers.com
  Subject: RE: An error occurred while printing.
 
  I have this problem when I have files that are saved deep down in file
  trees. My solution is to print to PDF on my desktop, and then move the
  file after it is built.
 
 
  Thank you,
 
 
  Gillian Flato
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Nina Rogers
  Sent: Monday, October 27, 2008 11:17 AM
  To: framers@lists.frameusers.com
  Subject: An error occurred while printing.
 
  I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
  no problem doing this, but today I am getting the message An error
  occurred while printing. I haven't changed any settings since the last
  time I printed to PDF (either last Friday or Saturday), so I'm stumped
  as to what might be causing the error. I know this is a very general
  question, but I've already tried closing and opening Framemaker,
  restarting the computer, etc. Any ideas?
 
 
 
  Thanks!
 
 
 
  Nina Rogers, Technical Writer
 
  Tax Development (Federal)
 
  Drake Software
 
  (828) 524-8020 x4204
 
  [EMAIL PROTECTED]
 
 
 
  This email (including any attachments) contains PRIVILEGED AND
  CONFIDENTIAL INFORMATION protected by federal and/or state law and is
  intended only for the use of the individual(s) or entity(ies) designated
  as recipient(s). The information contained within this email should not
  be construed as tax advice. If you are not an intended recipient of the
  email, you are hereby notified that any disclosure, copying,
  distribution, or action taken in reliance on the contents of this email
  is strictly prohibited. Disclosure to anyone other than the intended
  recipient does not constitute a waiver of any applicable privilege. If
  you have received this email in error, please immediately notify us by
  phone at (828) 524-2922 or by email at [EMAIL PROTECTED]
  mailto:[EMAIL PROTECTED]  and then permanently delete the original and
  any copy of this email (including any attachments) and destroy any
  printout thereof.
 
 
 
 
 
  ___
 
 
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  Send list messages to [EMAIL PROTECTED]
 
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RE: MadCap Flare

[Jon Harvey]

Hi Callie,


My team has been using Flare with FM 7.2 for some time now. One thing I
like about Flare is that it is very easy to use after you tell Flare
which FM files to use, how to map styles from FM to online help, and
what you want your help to look like. I can switch from CHM to WebHelp
at basically the click of a mouse. Also, publishing files is very easy.

However, Flare does have some issues that we still haven't figured out
how to solve (and neither has MadCap, we've contacted them). We've had a
few images mysteriously fail to appear in CHM files without knowing why.
We've also had a few instances where conditional text would appear in
the online help when it shouldn't. These instances have been rare but
they do happen.

Overall, I won't rave about Flare because it does have some issues; but,
I will say that it is pretty good for what we use it for.

 
Jon Harvey
Manager, Desktop Documentation
CambridgeSoft Corporation
100 CambridgePark Drive
Cambridge, MA 02140
(617) 588-9354
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Callie
Bertsche
Sent: Thursday, October 23, 2008 11:43 AM
To: framers@lists.frameusers.com
Subject: MadCap Flare

Hi Framers, 
Due to frustration using ePublisher Pro and the coding learning curve of
Mif2Go, we are seriously considering switching help generation software
to MadCap Flare. I know I've generated chatter about this before, so I'm
sorry if this feels repetitive; but can I get any more input from anyone
who uses Flare with FrameMaker (7.2) to generate extensive
single-sourced material? More words of caution or advice? I've evaluated
the software to a fair extent and it seems capable; I'm really excited
that it can generate help from the command line. But because it's a
younger product, I would really value any more input from others who
have taken the plunge.
 
I generate thousands of pages into about 22 manuals and 3 online help
bundles. Currently ePP 9.1, Frame 7.2, WebWorks help output. My primary
concern in upgrading to the newer ePP was the glitch where it randomly
skips filename markers in the output, leaving me without random pages
that I need (I've heard that they've fixed it, but I've also heard that
it didn't work for at least one user), as well as the glee that
producing help from the command line would give me.
 
Cheers,
Callie
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Re: An error occurred while printing.

[Stuart Rogers]

Nina Rogers wrote:
 Hmm, looks like this is a PDF problem and not a Framemaker problem. I
 can't print to PDF from Word either ...
 
 Nuna 
 

Hi Nina/Nuna,

Has your FILE: print port been deleted accidentally?
Do you have lots of free space on your hard drive?


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

The great enemy of clear language is insincerity. When there is a gap 
between one's real and one's declared aims, one turns as it were 
instinctively to long words and exhausted idioms, like a cuttlefish 
squirting out ink.

— George Orwell
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Problem with sequence in the Table of Contents (tables and following text)

[Terri Schultz]

Running non-structured FM 7.2 on Windows XP.

My file has a table that flows over eight pages. The table has three columns. 

   Column 1: Report Name
   Column 2: General Description (Lots of text in this cell)
   Column 3: Notes (Lots of text in this cell)

The Report Names use a unique paragraph tag. This tag generates TOC entries for 
each report name.

The last two rows of the table flow to share a page with text. Each row has the 
Report Name paragraph tag for the TOC.

The first paragraph after the table is tagged Heading 1.

When I generate the TOC, all of the Report Names on pages 1-7 list in correct 
sequence.
The last two Report names (page 8) come after the page 8 Heading 1, even though 
they appear on the page above the Heading 1.

Everything is in Flow A. I can't find any table or paragraph overrides.

If I force the page 8 Heading 1 to a new page, the generated TOC sequence is 
correct.
If I really tweak the table so the last rows don't share a page with the 
following text, the generated TOC sequence is correct.

Thanks for any and all help! Terri ([EMAIL PROTECTED])


_
Want to read Hotmail messages in Outlook? The Wordsmiths show you how.
http://windowslive.com/connect/post/wedowindowslive.spaces.live.com-Blog-cns!20EE04FBC541789!167.entry?ocid=TXT_TAGLM_WL_hotmail_092008
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Re: Unresolved Cross Reference

[goodebj]

Hi,
Sometimes when I have missing fonts, the unresolved cross-reference
message appears.


-
Perhaps someone has a suggestion about how to resolve this. I have
just?resolved all
unresolved cross references in a 50-page document. When I search for any
unresolved
cross references, I get a message that none are found. Yet when I want to
open or
print the document, I get a message stating that the document has
unresolved cross
references. Is this?another FrameMaker glitsch?

Howard Rauch?
?
Technology Transfer, Inc.
Linking Creators and Users of Technology
933 North 18th Street
Manitowoc WI 54220
Office: 920-682-1528
Cell: 920-629-0080


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Re: Reasons for using graphic and table anchor tags

[Keith Smyth]

Linda, the reason I use anchors for graphics, and tables is that I can:
1.  do a search for Anchor_F (which is my graphic anchor) or Anchor_T
2.  Set next paragraph format
3. Spacing above and below
4. span columns
5. etc., etc.,

 --
Keith L. Smyth
President
Smyth Consulting
---
Believe nothing just because a so-called wise person 
said it. Believe nothing just because a belief is 
generally held. Believe nothing just because it is 
said in ancient books. Believe nothing just because 
it is said to be of divine origin. Believe nothing 
just because someone else believes it. Believe only 
what you yourself test and judge to be true. -- Buddha

Technical Documentation consultant



- Original Message 

From: Linda G. Gallagher [EMAIL PROTECTED]
Subject: Reasons for using graphic and table anchor tags

Framers,

I don't need convincing; I use specific tags to anchor all of my graphics
and tables, but sometimes I find it hard to explain why.  What are some of
your reasons for always anchoring tables and graphics to specific para tags?

When I explain this to students, they have trouble with the concept and why
they should bother. I need more ammunition for the why.

Thanks for sharing!

~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
User guides, online help, FrameMaker and
WebWorks ePublisher templates

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Delay with clipboard extenders

[Gunther Schmidt]

Hello all,

After updating to FrameMaker 8 I have noticed that my favourite clipboard 
extender Ditto-cp causes FrameMaker to be unresponsive for about three or 
four seconds after hitting Control-C. First I have thought that Ditto-cp is 
responsible for it but several other clipboard extenders (ArsClip. Yankee 
Clipper etc.) cause that delay too; in other applications they work 
perfect.

The hasn't been a delay with FrameMaker 7 and Ditto-cp. What's wrong and 
how can I fix it?

Any help is much appreciated.

Gunther Schmidt


-- 
www.lexikaliker.de
Disordered everyday occurrences, odd things and pencils.
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RE: MadCap Flare

[Jared Crawford]

Callie,

As a FrameMaker user, I evaluated Flare, FrameMaker +ePublisher, and Adobe's 
Technical Communicator Suite last April. Each approach has its limitations, 
advantages, and frustrations. 

Flare is the most forward-looking product, but there is a learning curve and no 
real point in authoring in FrameMaker if you choose that solution. Flare is 
great for help systems, but has some challenges regarding PDF creation that are 
being addressed.

If your authors are bent on using FrameMaker, that would be a deal breaker for 
Flare. If you must author in FrameMaker, your choices should be ePublisher or 
Technical Communicator Suite. If purchasing new software, I'd go with the Suite 
because it's a great value if you're interested in all its tools. 

If you already own ePublisher and FrameMaker, I recommend pressing on and 
solving your problems with it. It will pay off. The other applications are 
equally annoying in what you have to do to make them work and look good.

Mif2Go is useful if you want to occassionally filter to other formats, but as a 
production tool, I've never had much success with it. I found it to be more of 
a time suck than the other applications. I know that some people love it, so 
it's just my opinion.

All these applications have free trials that are worth spending a couple of 
days playing with.

I hope that helps.

--Jared

Date: Thu, 23 Oct 2008 08:42:37 -0700
From: Callie Bertsche [EMAIL PROTECTED]
Subject: MadCap Flare
To: framers@lists.frameusers.com
Message-ID:
[EMAIL PROTECTED]
Content-Type: text/plain;charset=us-ascii

Hi Framers, 
Due to frustration using ePublisher Pro and the coding learning curve of
Mif2Go, we are seriously considering switching help generation software
to MadCap Flare. I know I've generated chatter about this before, so I'm
sorry if this feels repetitive; but can I get any more input from anyone
who uses Flare with FrameMaker (7.2) to generate extensive
single-sourced material? More words of caution or advice? I've evaluated
the software to a fair extent and it seems capable; I'm really excited
that it can generate help from the command line. But because it's a
younger product, I would really value any more input from others who
have taken the plunge.

I generate thousands of pages into about 22 manuals and 3 online help
bundles. Currently ePP 9.1, Frame 7.2, WebWorks help output. My primary
concern in upgrading to the newer ePP was the glitch where it randomly
skips filename markers in the output, leaving me without random pages
that I need (I've heard that they've fixed it, but I've also heard that
it didn't work for at least one user), as well as the glee that
producing help from the command line would give me.

Cheers,
Callie

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RE: Two-column layout and large graphics

[Linda G. Gallagher]

But another possibility would be to set such
graphics to go always to the top (or bottom) of the page.  

This might work. As I'm playing around with it, I'm not seeing a way to keep
the caption paragraph with the anchored frame as it moves to the top or
bottom of the page. 

I could put the caption inside the anchored frame (current caption style
doesn't have numbers). I think if we number the captions, the numbering
won't update from inside the anchored frame, right?

Any other way to keep the caption para with the moved anchored frame?


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
User guides, online help, FrameMaker and
WebWorks ePublisher templates




-Original Message-
From: Jeremy H. Griffith [mailto:[EMAIL PROTECTED] 
Sent: Thursday, October 23, 2008 6:00 PM
To: 'Framer's List'
Cc: Linda G. Gallagher
Subject: Re: Two-column layout and large graphics

On Thu, 23 Oct 2008 16:22:27 -0600, Linda G. Gallagher 
[EMAIL PROTECTED] wrote:

I have another question related to a layout that a client wants to use in
FM. Their documents are landscape, with two columns (not side heads). 

Sometimes a graphic, like a screenshot, is too big to fit in the column and
has to go across the columns. When I set the anchor tag to go across all
columns and the anchored frame to align left and not be cropped, I can get
the graphic to go across the two columns. Are there any other methods to
get
the graphic across the two columns? I could not figure any others out.

AFAIK, that's the only way, short of designing a special master page
for every graphic like that.

After I do that, the text that came before the graphic spreads out across
the two columns above the graphic and the text that came after the graphic
spreads out into the two columns below the graphic. 

Is this normal for this type of layout? I rarely use two columns, and don't
have graphics that go across the two columns when I do.

Yes, IMHO.

I think the client would prefer that the text in the left column continue
down the left column below the graphic, then continue to top of the right
column, then below the graphic in the right column. 

Is there a way to do that in FM?

Not that I know of.  But another possibility would be to set such
graphics to go always to the top (or bottom) of the page.  Then the
question would be moot.  ;-)

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
  [EMAIL PROTECTED]  http://www.omsys.com/

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Re: Two-column layout and large graphics

[Jeremy H. Griffith]

On Mon, 27 Oct 2008 16:20:51 -0600, Linda G. Gallagher [EMAIL PROTECTED] 
wrote:

But another possibility would be to set such
graphics to go always to the top (or bottom) of the page.  

This might work. As I'm playing around with it, I'm not seeing a way to keep
the caption paragraph with the anchored frame as it moves to the top or
bottom of the page. 

True, that's a problem when you have captions.

I could put the caption inside the anchored frame (current caption style
doesn't have numbers). I think if we number the captions, the numbering
won't update from inside the anchored frame, right?

IIRC, it *will* update, but may not be in the sequence you expect
if there are other items using the same numbering series around.
Two in a row on the same page may be numbered backwards.

Any other way to keep the caption para with the moved anchored frame?

The old standby is to use a one-celled table to package the frame
and the caption, if the more limited table placement options work 
for you.

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
  [EMAIL PROTECTED]  http://www.omsys.com/
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Re: Two-column layout and large graphics

[Mike Wickham]

 I'm not seeing a way to keep
 the caption paragraph with the anchored frame as it moves to the top or
 bottom of the page.

Create a two-cell table format and use it for captioned graphics. Assign 
your graphic anchor paragraph format to the top cell and your caption 
paragraph format to the bottom cell. Insert the table wherever you want a 
graphic. Then import the graphic into the top cell and the type the caption 
text into the bottom cell. They'll move together.

You can take it a step further with the Autotext plugin from Silicon Prairie 
Software. It lets you create a text block that would also include the empty 
paragraph that holds the two-cell table. You can pop it all in with a menu 
click, instead of creating the table anchor paragraph and inserting the 
table separately.

Mike Wickham


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Text missing in PDF ...

[Wim Hooghwinkel - idtp]

Hi,

I have this strange problem with disappearing text when printing to PDF.

FM 8.0p277, distiller 8.1.2 (CS3), Windows XP (SP3), Type 1 font (TheSans).


Some text disappears, seems at random but always the same paragraphs. This
has been up before, but I can't recall the cause/solution.

Anyone?

Thanks 


Vriendelijke groet,

Wim Hooghwinkel

Adobe Certified Expert (ACE) in FrameMaker

iDTP

International DTP and Documentation Consultancy

tel. +31652036811
info at idtp.eu 
www.idtp.eu

Text missing in PDF ...

[Yves Barbion]

Hi Wim

Let me refresh your memory:

http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html

;-)

Met vriendelijke groet

-- 
Yves Barbion ? Managing Director ? Adobe-Certified FrameMaker Instructor
www.scripto.nu


On Mon, Oct 27, 2008 at 1:08 PM, Wim Hooghwinkel - idtp  wrote:

> Hi,
>
> I have this strange problem with disappearing text when printing to PDF.
>
> FM 8.0p277, distiller 8.1.2 (CS3), Windows XP (SP3), Type 1 font (TheSans).
>
>
> Some text disappears, seems at random but always the same paragraphs. This
> has been up before, but I can't recall the cause/solution.
>
> Anyone?
>
> Thanks 
>
>
> Vriendelijke groet,
>
> Wim Hooghwinkel
>
> Adobe Certified Expert (ACE) in FrameMaker
>
> iDTP
>
> International DTP and Documentation Consultancy
>
> tel. +31652036811
> info at idtp.eu
> www.idtp.eu
>
>
> ___
>
>
> You are currently subscribed to Framers as yves.barbion at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

Text missing in PDF ...

[Wim Hooghwinkel - idtp]

Thanks,

yes, now I remember 


Vriendelijke groet,

Wim Hooghwinkel

Adobe Certified Expert (ACE) in FrameMaker

iDTP

International DTP and Documentation Consultancy

tel. +31652036811
  info at idtp.eu 
www.idtp.eu

2 issues

[Joel]

I am on Frame 8.0p277, Windows XP.
Frame had been working just fine for months and months, but last week IT did
a new build on my PC and I had to reinstall Frame. I installed all of the
updates to 8.0p277, and also installed Acrobat 9 Pro. Now, to my
consternation, Frame is crashing when I save as PDF again! I can't believe
it! I get this error in Distiller:

Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in PDFX4 2007.joboptions:
/CheckCompliance out of range


Also, my docs use Myriad Pro and it suddenly looks horrendous in Frame. I
don't remember all the details of my settings prior to the new build, so I
don't know how to get the fonts looking normal. Any advice is appreciated.

Joel

FW: More on conversion to PDF causing FM to crash

[Joel]

Many thanks for this! I had forgotten the hotfix from Microsoft but it took
care of the crashing issue.
Myriad Pro displays just fine in Acrobat but looks terrible in Frame right
now. Not sure why.

Joel

On Mon, Oct 27, 2008 at 9:18 AM,  wrote:

>
> Should help the crash issue:
>
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Bernard
> Aschwanden (Publishing Smarter)
> Sent: Monday, September 22, 2008 8:05 PM
> To: framers at lists.frameusers.com
> Subject: More on conversion to PDF causing FM to crash
>
> Just as a follow up to my suggestion related to clearing the font
> cache...
>
> One regular reader on the site informed me that there is a fix posted on
> the
> Microsoft site that may be of interest to Frame users. To that end: the
> Microsoft hotfix is described in these two locations:
> http://support.microsoft.com/kb/952909
> http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405614
> Id=1
>
> With thanks to SC for the solution.
>
> Bernard
>
> ___
>
>
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Commas in paragraph tags

[Charles Beck]

Esteemed Framers,

I have a problem I am hoping someone can help me solve. I have searched
the Frame documentation to no avail. I do not have time to search
through all the archives for this list; so please forgive if the info is
there (which I rather doubt).

I have a set of templates that I inherited. I want to use the Heading 2
paragraph style in a running header. Unfortunately, the paragraph style
is actually named "Heading 2,H2", which confuses FrameMaker when
encountered in a system variable paragraph tag <$paratext[Heading
2,H2]>. Frame thinks it is a multiple style reference because of the
comma. That much I have learned from the documentation. 

The question is, short of renaming the paragraph style (which is not
really an option for us), is there any way to get Frame to recognized
this as a single paragraph style in a paragraph tag for a running
header? 

Please reply to me directly, as I am on digest. 

TIA for whatever help anyone can give me!

Chuck Beck

Sr. Technical Writer | Infor | Office: 614.523.7302 |
Charles.Beck at infor.com   

Commas in paragraph tags

[Charles Beck]

Thanks to all who've responded so far. Since I'm getting a fair number of 
duplicate questions, I'll respond to the group. 

First, although I neglected to mention it in my first post, I tried enclosing 
the style name in both single and double quotes. No go. I tried prefacing the 
comma with a backslash as Michael suggests here. No dice. I tried leaving it 
out altogether. Nothing. 

The reason that changing the paragraph style name does not (at least) appear to 
be an option is that we have a couple dozen publications, each consisting of 
multiple chapter files, TOC file, index file, etc. We simply don't have time to 
go through and clean up each file with the new paragraph style names. 

I am aware of several cleanup tools that allow you to clean up an entire file 
at once, but I am under the impression that you still have to go through each 
file one at a time. If I am mistaken in that impression, I would happily be 
corrected. *Is* there a tool out there that would allows us to do batch changes 
of selected paragraph style names, at least at the book level? That is the only 
way, I fear, that we would have time to undertake the change. 

Thanks,
Chuck


-Original Message-
From: Michael M?ller-Hillebrand [mailto:m...@cap-studio.de] 
Sent: Monday, October 27, 2008 12:47
To: Charles Beck; framers List
Subject: Re: Commas in paragraph tags

Have you tried putting a backslash in front of the comma to 'escape'  
the special function fo the entry separator?

- Michael

Am 27.10.2008 um 16:56 schrieb Charles Beck:

> Esteemed Framers,
>
> I have a problem I am hoping someone can help me solve. I have 
> searched the Frame documentation to no avail. I do not have time to 
> search through all the archives for this list; so please forgive if 
> the info is there (which I rather doubt).
>
> I have a set of templates that I inherited. I want to use the Heading 
> 2 paragraph style in a running header. Unfortunately, the paragraph 
> style is actually named "Heading 2,H2", which confuses FrameMaker when 
> encountered in a system variable paragraph tag <$paratext[Heading 
> 2,H2]>. Frame thinks it is a multiple style reference because of the 
> comma. That much I have learned from the documentation.
>
> The question is, short of renaming the paragraph style (which is not 
> really an option for us), is there any way to get Frame to recognized 
> this as a single paragraph style in a paragraph tag for a running 
> header?
>
> Please reply to me directly, as I am on digest.
>
> TIA for whatever help anyone can give me!
>
> Chuck Beck

--
___
Michael M?ller-Hillebrand: Dokumentations-Technologie Adobe Certified Expert, 
FrameMaker L?sungen und Training, FrameScript, XML/XSL, Unicode 
 -- Tel. +49 (9131) 28747

Commas in paragraph tags

[qui...@airmail.net]

Look at Silicon Prairie Software's Paragraph's Tool. 
http://www.siliconprairiesoftware.com/

It will do batch tag replacement. And it's extremely cost effective.

Scott


At 1:11 PM -0400 10/27/08, Charles Beck wrote:
>I am aware of several cleanup tools that allow you to clean up an 
>entire file at once, but I am under the impression that you still 
>have to go through each file one at a time. If I am mistaken in that 
>impression, I would happily be corrected. *Is* there a tool out 
>there that would allows us to do batch changes of selected paragraph 
>style names, at least at the book level? That is the only way, I 
>fear, that we would have time to undertake the change.
>
>Thanks,
>Chuck
>

"An error occurred while printing."

[Flato, Gillian]

I have this problem when I have files that are saved deep down in file
trees. My solution is to print to PDF on my desktop, and then move the
file after it is built. 


Thank you,


Gillian Flato


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Nina Rogers
Sent: Monday, October 27, 2008 11:17 AM
To: framers at lists.frameusers.com
Subject: "An error occurred while printing."

I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
no problem doing this, but today I am getting the message "An error
occurred while printing." I haven't changed any settings since the last
time I printed to PDF (either last Friday or Saturday), so I'm stumped
as to what might be causing the error. I know this is a very general
question, but I've already tried closing and opening Framemaker,
restarting the computer, etc. Any ideas?



Thanks!



Nina Rogers, Technical Writer

Tax Development (Federal)

Drake Software

(828) 524-8020 x4204

nina.rogers at drakesoftware.com



This email (including any attachments) contains PRIVILEGED AND
CONFIDENTIAL INFORMATION protected by federal and/or state law and is
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as recipient(s). The information contained within this email should not
be construed as tax advice. If you are not an intended recipient of the
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is strictly prohibited. Disclosure to anyone other than the intended
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  and then permanently delete the original and
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"An error occurred while printing."

[Nina Rogers]

Hi Gillian,

I just tried your suggestion and got the message "Cannot write to
specified print file."

Thanks,

Nina

"An error occurred while printing."

[Kelly McDaniel]

What?! Really?

What does the location of the file have to do with print job
failure?...thanks, Kelly.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Flato,
Gillian
Sent: Monday, October 27, 2008 1:22 PM
To: Nina Rogers; framers at lists.frameusers.com
Subject: RE: "An error occurred while printing."

I have this problem when I have files that are saved deep down in file
trees. My solution is to print to PDF on my desktop, and then move the
file after it is built. 


Thank you,


Gillian Flato


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Nina Rogers
Sent: Monday, October 27, 2008 11:17 AM
To: framers at lists.frameusers.com
Subject: "An error occurred while printing."

I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
no problem doing this, but today I am getting the message "An error
occurred while printing." I haven't changed any settings since the last
time I printed to PDF (either last Friday or Saturday), so I'm stumped
as to what might be causing the error. I know this is a very general
question, but I've already tried closing and opening Framemaker,
restarting the computer, etc. Any ideas?



Thanks!



Nina Rogers, Technical Writer

Tax Development (Federal)

Drake Software

(828) 524-8020 x4204

nina.rogers at drakesoftware.com



This email (including any attachments) contains PRIVILEGED AND
CONFIDENTIAL INFORMATION protected by federal and/or state law and is
intended only for the use of the individual(s) or entity(ies) designated
as recipient(s). The information contained within this email should not
be construed as tax advice. If you are not an intended recipient of the
email, you are hereby notified that any disclosure, copying,
distribution, or action taken in reliance on the contents of this email
is strictly prohibited. Disclosure to anyone other than the intended
recipient does not constitute a waiver of any applicable privilege. If
you have received this email in error, please immediately notify us by
phone at (828) 524-2922 or by email at Security at Dnet.net
  and then permanently delete the original and
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"An error occurred while printing."

[Art Campbell]

Nina,

What OS are you running, and what version of Acrobat (and is it the
stand-alone full version or the limited Distiller version shipped with
FM)?

Are the files that you're trying to print open on your desktop?

Art

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Oct 27, 2008 at 2:17 PM, Nina Rogers
 wrote:
> I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
> no problem doing this, but today I am getting the message "An error
> occurred while printing." I haven't changed any settings since the last
> time I printed to PDF (either last Friday or Saturday), so I'm stumped
> as to what might be causing the error. I know this is a very general
> question, but I've already tried closing and opening Framemaker,
> restarting the computer, etc. Any ideas?
>
>
>
> Thanks!
>
>
>
> Nina Rogers, Technical Writer
>
> Tax Development (Federal)
>
> Drake Software
>
> (828) 524-8020 x4204
>
> nina.rogers at drakesoftware.com
>
>
>
> This email (including any attachments) contains PRIVILEGED AND
> CONFIDENTIAL INFORMATION protected by federal and/or state law and is
> intended only for the use of the individual(s) or entity(ies) designated
> as recipient(s). The information contained within this email should not
> be construed as tax advice. If you are not an intended recipient of the
> email, you are hereby notified that any disclosure, copying,
> distribution, or action taken in reliance on the contents of this email
> is strictly prohibited. Disclosure to anyone other than the intended
> recipient does not constitute a waiver of any applicable privilege. If
> you have received this email in error, please immediately notify us by
> phone at (828) 524-2922 or by email at Security at Dnet.net
>   and then permanently delete the original and
> any copy of this email (including any attachments) and destroy any
> printout thereof.
>
>
>
>

"An error occurred while printing."

[Flato, Gillian]

Maybe it's something screwy with my network, but if I go deep down in
file trees, I get lots of problems. I save to a network drive, maybe
that has something to do with it too. If I save up a few levels,
everything works. My IT guys acknowledge this problem. 


-Gillian


-Original Message-
From: Kelly McDaniel [mailto:kmcdan...@pavtech.com] 
Sent: Monday, October 27, 2008 11:22 AM
To: Flato, Gillian; Nina Rogers; framers at lists.frameusers.com
Subject: RE: "An error occurred while printing."

What?! Really?

What does the location of the file have to do with print job
failure?...thanks, Kelly.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Flato,
Gillian
Sent: Monday, October 27, 2008 1:22 PM
To: Nina Rogers; framers at lists.frameusers.com
Subject: RE: "An error occurred while printing."

I have this problem when I have files that are saved deep down in file
trees. My solution is to print to PDF on my desktop, and then move the
file after it is built. 


Thank you,


Gillian Flato


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Nina Rogers
Sent: Monday, October 27, 2008 11:17 AM
To: framers at lists.frameusers.com
Subject: "An error occurred while printing."

I am in Framemaker 7.2 and am trying to print to PDF. Generally I have
no problem doing this, but today I am getting the message "An error
occurred while printing." I haven't changed any settings since the last
time I printed to PDF (either last Friday or Saturday), so I'm stumped
as to what might be causing the error. I know this is a very general
question, but I've already tried closing and opening Framemaker,
restarting the computer, etc. Any ideas?



Thanks!



Nina Rogers, Technical Writer

Tax Development (Federal)

Drake Software

(828) 524-8020 x4204

nina.rogers at drakesoftware.com



This email (including any attachments) contains PRIVILEGED AND
CONFIDENTIAL INFORMATION protected by federal and/or state law and is
intended only for the use of the individual(s) or entity(ies) designated
as recipient(s). The information contained within this email should not
be construed as tax advice. If you are not an intended recipient of the
email, you are hereby notified that any disclosure, copying,
distribution, or action taken in reliance on the contents of this email
is strictly prohibited. Disclosure to anyone other than the intended
recipient does not constitute a waiver of any applicable privilege. If
you have received this email in error, please immediately notify us by
phone at (828) 524-2922 or by email at Security at Dnet.net
  and then permanently delete the original and
any copy of this email (including any attachments) and destroy any
printout thereof.





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"An error occurred while printing."

[Nina Rogers]

OS: Windows XP
Acrobat: 7.0 Professional (stand-alone full version)
Yes, the file I want to print is open.

So weird ... this is a task I do every day, multiple times a day, but
this is the first time I've ever gotten this error message.

Thanks!

Nina

-Original Message-
From: Art Campbell [mailto:art.campb...@gmail.com] 
Sent: Monday, October 27, 2008 2:24 PM
To: Nina Rogers
Cc: framers at lists.frameusers.com
Subject: Re: "An error occurred while printing."

Nina,

What OS are you running, and what version of Acrobat (and is it the
stand-alone full version or the limited Distiller version shipped with
FM)?

Are the files that you're trying to print open on your desktop?

Art

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers
apply.
   DoD 358

"An error occurred while printing."

[Art Campbell]

Can you print other files to PDF?

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Mon, Oct 27, 2008 at 2:27 PM, Nina Rogers
 wrote:
> OS: Windows XP
> Acrobat: 7.0 Professional (stand-alone full version)
> Yes, the file I want to print is open.
>
> So weird ... this is a task I do every day, multiple times a day, but
> this is the first time I've ever gotten this error message.
>
> Thanks!
>
> Nina
>
> -Original Message-
> From: Art Campbell [mailto:art.campbell at gmail.com]
> Sent: Monday, October 27, 2008 2:24 PM
> To: Nina Rogers
> Cc: framers at lists.frameusers.com
> Subject: Re: "An error occurred while printing."
>
> Nina,
>
> What OS are you running, and what version of Acrobat (and is it the
> stand-alone full version or the limited Distiller version shipped with
> FM)?
>
> Are the files that you're trying to print open on your desktop?
>
> Art
>
> Art Campbell
>  art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>  No disclaimers
> apply.
>   DoD 358
>

"An error occurred while printing."

[Nina Rogers]

Hmm, looks like this is a PDF problem and not a Framemaker problem. I
can't print to PDF from Word either ...

Nuna 

-Original Message-
From: Art Campbell [mailto:art.campb...@gmail.com] 
Sent: Monday, October 27, 2008 2:29 PM
To: Nina Rogers
Cc: framers at lists.frameusers.com
Subject: Re: "An error occurred while printing."

Can you print other files to PDF?

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers
apply.
   DoD 358



On Mon, Oct 27, 2008 at 2:27 PM, Nina Rogers
 wrote:
> OS: Windows XP
> Acrobat: 7.0 Professional (stand-alone full version)
> Yes, the file I want to print is open.
>
> So weird ... this is a task I do every day, multiple times a day, but
> this is the first time I've ever gotten this error message.
>
> Thanks!
>
> Nina
>
> -Original Message-
> From: Art Campbell [mailto:art.campbell at gmail.com]
> Sent: Monday, October 27, 2008 2:24 PM
> To: Nina Rogers
> Cc: framers at lists.frameusers.com
> Subject: Re: "An error occurred while printing."
>
> Nina,
>
> What OS are you running, and what version of Acrobat (and is it the
> stand-alone full version or the limited Distiller version shipped with
> FM)?
>
> Are the files that you're trying to print open on your desktop?
>
> Art
>
> Art Campbell
>  art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>  No disclaimers
> apply.
>   DoD 358
>

"An error occurred while printing."

[Stuart Rogers]

Nina Rogers wrote:
> Hmm, looks like this is a PDF problem and not a Framemaker problem. I
> can't print to PDF from Word either ...
> 
> Nuna 
> 

Hi Nina/Nuna,

Has your FILE: print port been deleted accidentally?
Do you have lots of free space on your hard drive?


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"The great enemy of clear language is insincerity. When there is a gap 
between one's real and one's declared aims, one turns as it were 
instinctively to long words and exhausted idioms, like a cuttlefish 
squirting out ink."

? George Orwell

MadCap Flare

[Jared Crawford]

Callie,

As a FrameMaker user, I evaluated Flare, FrameMaker +ePublisher, and Adobe's 
Technical Communicator Suite last April. Each approach has its limitations, 
advantages, and frustrations. 

Flare is the most forward-looking product, but there is a learning curve and no 
real point in authoring in FrameMaker if you choose that solution. Flare is 
great for help systems, but has some challenges regarding PDF creation that are 
being addressed.

If your authors are bent on using FrameMaker, that would be a deal breaker for 
Flare. If you must author in FrameMaker, your choices should be ePublisher or 
Technical Communicator Suite. If purchasing new software, I'd go with the Suite 
because it's a great value if you're interested in all its tools. 

If you already own ePublisher and FrameMaker, I recommend pressing on and 
solving your problems with it. It will pay off. The other applications are 
equally annoying in what you have to do to make them work and look good.

Mif2Go is useful if you want to occassionally filter to other formats, but as a 
production tool, I've never had much success with it. I found it to be more of 
a time suck than the other applications. I know that some people love it, so 
it's just my opinion.

All these applications have free trials that are worth spending a couple of 
days playing with.

I hope that helps.

--Jared

Date: Thu, 23 Oct 2008 08:42:37 -0700
From: "Callie Bertsche" 
Subject: MadCap Flare
To: 
Message-ID:

Content-Type: text/plain;charset="us-ascii"

Hi Framers, 
Due to frustration using ePublisher Pro and the coding learning curve of
Mif2Go, we are seriously considering switching help generation software
to MadCap Flare. I know I've generated chatter about this before, so I'm
sorry if this feels repetitive; but can I get any more input from anyone
who uses Flare with FrameMaker (7.2) to generate extensive
single-sourced material? More words of caution or advice? I've evaluated
the software to a fair extent and it seems capable; I'm really excited
that it can generate help from the command line. But because it's a
younger product, I would really value any more input from others who
have taken the plunge.

I generate thousands of pages into about 22 manuals and 3 online help
bundles. Currently ePP 9.1, Frame 7.2, WebWorks help output. My primary
concern in upgrading to the newer ePP was the glitch where it randomly
skips filename markers in the output, leaving me without random pages
that I need (I've heard that they've fixed it, but I've also heard that
it didn't work for at least one user), as well as the glee that
producing help from the command line would give me.

Cheers,
Callie

Two-column layout and large graphics

[Linda G. Gallagher]

 

This might work. As I'm playing around with it, I'm not seeing a way to keep
the caption paragraph with the anchored frame as it moves to the top or
bottom of the page. 

I could put the caption inside the anchored frame (current caption style
doesn't have numbers). I think if we number the captions, the numbering
won't update from inside the anchored frame, right?

Any other way to keep the caption para with the moved anchored frame?


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
User guides, online help, FrameMaker and
WebWorks ePublisher templates




-Original Message-
From: Jeremy H. Griffith [mailto:jer...@omsys.com] 
Sent: Thursday, October 23, 2008 6:00 PM
To: 'Framer's List'
Cc: Linda G. Gallagher
Subject: Re: Two-column layout and large graphics

On Thu, 23 Oct 2008 16:22:27 -0600, "Linda G. Gallagher" 
 wrote:

>I have another question related to a layout that a client wants to use in
>FM. Their documents are landscape, with two columns (not side heads). 
>
>Sometimes a graphic, like a screenshot, is too big to fit in the column and
>has to go across the columns. When I set the anchor tag to go across all
>columns and the anchored frame to align left and not be cropped, I can get
>the graphic to go across the two columns. Are there any other methods to
get
>the graphic across the two columns? I could not figure any others out.

AFAIK, that's the only way, short of designing a special master page
for every graphic like that.

>After I do that, the text that came before the graphic spreads out across
>the two columns above the graphic and the text that came after the graphic
>spreads out into the two columns below the graphic. 
>
>Is this normal for this type of layout? I rarely use two columns, and don't
>have graphics that go across the two columns when I do.

Yes, IMHO.

>I think the client would prefer that the text in the left column continue
>down the left column below the graphic, then continue to top of the right
>column, then below the graphic in the right column. 
>
>Is there a way to do that in FM?

Not that I know of.  But another possibility would be to set such
graphics to go always to the top (or bottom) of the page.  Then the
question would be moot.  ;-)

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/

Two-column layout and large graphics

[Jeremy H. Griffith]

On Mon, 27 Oct 2008 16:20:51 -0600, "Linda G. Gallagher"  
wrote:

>graphics to go always to the top (or bottom) of the page. > 
>
>This might work. As I'm playing around with it, I'm not seeing a way to keep
>the caption paragraph with the anchored frame as it moves to the top or
>bottom of the page. 

True, that's a problem when you have captions.

>I could put the caption inside the anchored frame (current caption style
>doesn't have numbers). I think if we number the captions, the numbering
>won't update from inside the anchored frame, right?

IIRC, it *will* update, but may not be in the sequence you expect
if there are other items using the same numbering series around.
Two in a row on the same page may be numbered "backwards".

>Any other way to keep the caption para with the moved anchored frame?

The old standby is to use a one-celled table to package the frame
and the caption, if the more limited table placement options work 
for you.

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/

Two-column layout and large graphics

[Mike Wickham]

> I'm not seeing a way to keep
> the caption paragraph with the anchored frame as it moves to the top or
> bottom of the page.

Create a two-cell table format and use it for captioned graphics. Assign 
your graphic anchor paragraph format to the top cell and your caption 
paragraph format to the bottom cell. Insert the table wherever you want a 
graphic. Then import the graphic into the top cell and the type the caption 
text into the bottom cell. They'll move together.

You can take it a step further with the Autotext plugin from Silicon Prairie 
Software. It lets you create a text block that would also include the empty 
paragraph that holds the two-cell table. You can pop it all in with a menu 
click, instead of creating the table anchor paragraph and inserting the 
table separately.

Mike Wickham