Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-27 Thread Gordon Smith
Hi Chris

My apologies for the delayed response, we are miles behind on E-Mail.  I take 
your points regarding professional circumstances.  You're correct, of course, 
in your assertion that one has to use the most appropriate tool to get the job 
done quickly and efficiently.  I have to confess that I still use Windows in my 
professional environment because I have too.  I have managed to get my head of 
department to come around to my way of thinking in terms of JFW, it has been 
abolished now from all of our networked machines.  We've moved over to the 
donation-based system but that's another story for another group.

I was not aware that there was a Sound Forge for Mac.  However, I'm very 
reluctant these days to install trials because of the mess they leave behind if 
you remove them.  Time, I guess, to dig out TrashMe.  I also have a problem  
with Sony actually because Lynne bought a copy of the other Sound Forge a 
couple of years back.  We got the download links, but no serial number.  
Therefore, we never got to use it despite numerous attempts to contact the 
developers.  Again though that is for elsewhere.

Kind regards

--- Gordon Smith ---

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On 22 Jul 2013, at 20:10, Chris Moore moor...@blueyonder.co.uk wrote:

 Thanks for your response, and I have no desire to completely jump ship to 
 Windows.  I use Windows for work and Mac for pleasure (and some work).  I am 
 a mac boy, and will just keep nagging them until they eventually listen.
 
 Tables is ok for basic stuff, but try using JAWS with Excel, it is actually 
 very good and has some very intuitive features to enable you to get the job 
 done much quicker.  As Donal pointed out there are a number of things which 
 can be done with Voiceover, but if you are in a hurry and need to perform 
 tasks as quick as your sighted colleagues, then you have to use the tools 
 which are fit for purpose.
 
 I have not looked at tables for a while and not sure if it has a jump to 
 feature, supports VB script, Excel macros, and is able to read graphs and 
 charts.  Part of my job requires me to analyse and work with a lot of data 
 and figures.
 
 It would be my dream to be able to ditch Windows all together.
 
 Gordon, have you taken a look at Sony's Sound Forge for the Mac yet?  I 
 believe there is a free trial available.  I wonder if that might help you in 
 anyway at all.  

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Re: HTML coding [was Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)]

2013-07-23 Thread Dónal Fitzpatrick
 
 in terms of accessibility for the blind, specifically on OSX but 
 to a lesser extent on IOS, as done.  They can walk into any 
 courtroom and claim, with justification, that they are in 
 compliance with ADA, section 508, EU disability legislation etc.  
 Afraid in my view OSX accessibility is dying on the vine so we may 
 as well accept that what we have now is as good as it's going to 
 get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland 
 ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say 
 this, and under no circumstances anything more.  I've reported 
 through bug reporter many many bugs as I'm an Apple Dev both for 
 IOS and for OSX.  In both cases a lot of the bugs had to do with 
 things in IOS7 and in Mavericks both which are broken 
 accessibility wise.  Again, I can't legally reveal what these 
 things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this 
 bug, however, what you are experiencing is exactly the way it's 
 supposed to behave, so learn how to deal with it. Excuse me, but 
 I paid 100 dollars to become a dev, not a person whom won't be 
 listen to!  Frankly, I'm almost ready to give engineering a piece 
 of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In 
 fact I doubt they will continue to improve accessibility in GB as 
 I have not ten no more responses even through the bug tracker I 
 use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility 
 customer care (or whatever the PR gurus call them these days) 
 have excelled themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for 
 accessibility in Logic Pro X is limited.  We are continuing to 
 work on improving accessibility. We appreciate your feedback 
 while we work towards this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 
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 mac-access@mac-access.net
 
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 Subscribe to the list's RSS feed from:
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 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/

Dr. Dónal Fitzpatrick,
School of Computing, 
Dublin City University,
Glasnevin, 
Dublin 9, Ireland
Tel. +353-(0)1-700-8929
fax: +353-(0)1-700-5442
email: dfitzpat (at) computing.dcu.ie

Email Disclaimer
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-23 Thread Dónal Fitzpatrick
Hi Mary,

Your use-cases are very interesting and mirror mine.  The reality is that 
sometimes having a PDF in continuous view mode and just letting voiceover read 
it isn't what people need.  I frequently need to have Preview set to single 
page mode and VO, and this is not a gripe supposition or anything else, is 
broken in that mode.  And before anyone nay-says that, Apple have confirmed and 
acknowledged it as the case in a response to my bug report.  

The key to using a mac in a fast-moving, highly business oriented environment 
is to rely on workarounds.  Yes, as I said, a lot can be done because of very 
diligent users who have come up with lots of very innovative ways to work 
around the limitations between voiceover and Mac software.  I contend that the 
need for so many workarounds should be diminishing and it is not.

cheers,

Dónal
On 22 Jul 2013, at 23:13, Mary Otten motte...@gmail.com wrote:

 John,
 Seems to me you didn't really address some of Chris's specific issues with 
 Mac as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is a 
 joke compared with Windows; sorry, but cutting and pasting in to text edit 
 isn't my idea of reasonable access. And the fact that I can't read tables in 
 pdf documents is a serious drawback. I know there are work arounds involving 
 the use of Pages with tables and numbers, but again, cutting and pasting back 
 and forth just to do something that ought to be done within a single app is 
 not the same level of usability as you get with a good Windows screen reader. 
 If Apple fixes this issue with the next release of iWork, which ought to be 
 coming soon, then good for them. In the mean time, I don't see how you can 
 say Mac is just as good as Windows for folks who need to do a lot of table 
 reading and editing, or document changes tracking, which is working in MS 
 Word for Windows with screen reader but not with VO and Pages. 
 You made a statement that a lot of folks who criticize Apple accessibility as 
 compared with Windows don't have sufficient knowledge of Mac usage to make 
 such a statement. I would argue that the opposite is also true. I've seen 
 statements from people who admit to not having used Windows ever or to not 
 having used it in years, but they nonetheless feel justified in making 
 statements that are as exaggerated about Windows as the ones you rightly call 
 out re the Mac. 
 There are plenty of things I like about the MacMy other complaint about use 
 of the Mac, which isn't an Apple issue but does affect the usability of the 
 system is the problem producing braille. I understand that there is a Duxbury 
 product in the works for the Mac, although it will be interesting to see how 
 that's going to work, given the state of inaccessibilitry of MS Word and 
 uncertainty about whether Dux will be able to tightly integrate with the new 
 iWork, as it does in Windows with Word. I have a use case involving the 
 receipt of pdf documents that are both text and pictures. I have to integrate 
 these by running ocr on the image only document, then pasting that in between 
 sections of the text-based pdf that have been pasted in to Word. Then I 
 produce ahard copy braille document from that for use each week. I can't do 
 that at all on the Mac. It is easy with Windows. I admit that is a 
 specialized use case. But it does highlight some of the shortcomings that may 
 be encounter
 ed by blind folks who want to produce hard copy braille and need to do so in 
 an efficient manner. One of the things I think that some folks minimize is 
 the difference between something that is accessible, at least in name, and 
 something that is efficiently usable. Some of this is learning curve, to be 
 sure. But some of it is just simple efficiency and/or ergonomics, e.g. the 
 business with the cutting and pasting of tables between Pages and Numbers. 
 
 I really hope that Mavericks sees some VO improvements and especially that 
 the new iWork becomes as efficiently usable with VO as it is with JAWS or 
 even NVDA. My Windows machine is close to the end of its life, and I don't 
 want to buy another one, but given some of my use cases, I will need to do 
 that if some stuff isn't made more efficiently usable or accessible at all 
 with the Mac in the next several months.
 Mary
 Mary Otten
 motte...@gmail.com
 
 
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-23 Thread Brian Fischler
 idiotic VO things that Apple obviously doesn't test. 
 I'm sorry but you can't tell me this webspot thing was tested as anyone 
 who used it before mountain lion would have noticed immediately in 
 mountain lion how broken it was. Just my thoughts. 
 On Jul 20, 2013, at 6:25 AM, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac 
 is half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  
 We also need to shame Apple by bringing it to the attention of mainstream 
 press  Let's try and convince someone to publish an article on how crap 
 Voiceover is on the Mac.  We only ever seem to get a slight update each 
 time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent 
 on IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is 
 dying on the vine so we may as well accept that what we have now is as 
 good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it.  Excuse me, but 
 I paid 100 dollars to become a dev, not a person whom won't be listen 
 to!  Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail 
 in error, please notify the sender and delete the message. Any views 
 or opinions presented in this e-mail may solely be the views of the 
 author and cannot be relied upon as being those of Dublin City 
 University. E-mail communications such as this cannot be guaranteed 
 to be virus-free, timely, secure or error-free and Dublin City 
 University does not accept liability for any such matters or their 
 consequences. Please consider the environment before printing this 
 e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-23 Thread John Panarese
   Hopefully, this did not make the list the first time, as I might have sent 
it has a draft this morning before it was complete.

Hi Chris,
 Arrogance?  Where do you get that from?  Maybe, it came across that way in the 
vehicle as text, but anyone who knows me knows I am the farthest thing  from 
arrogant.  So, if it seemed that way to you or Mary, that was not my intent and 
I apologize.

 I made some general suggestions that have served me over the years from having 
been on so many lists.  The thing about lists is though some people subscribe 
to multiple  lists, many are on only one.  Thus, information they might offer 
is only seen on that list.  For example, I know the area of web design and 
VoiceOver compatibility was discussed on another list and someone made a 
suggestion for an app and information on how to use it with VoiceOver.  Heck if 
I can recall who it was, what list and the application.

You also might  want to you reread the tone and manner in which you have 
posted as well, Chris.  Some of your own comments, whether intended or not, 
came off as rather arrogant and definitive.  We often forget that our own 
personal experiences do not necessarily reflect those of the majority, and what 
we perceive as problems or shortcomings for an app or an operating system may 
not be by others.  You and Donald, for instance, seem to have a more 
specialized situation than most folks and, thus, what you need and require is 
different than what others do.

  My suggestions to search other archives was not out of arrogance, but, 
instead, experience.  As I said, a lot of the complaints I have read in this 
thread have been addressed in a number of work arounds and helpful suggestions. 
 No, not all, and it doesn’t solve the overall issue head on, but as I said, 
just like with Windows, if there is a will, there is a way.  I never inferred 
you or anyone else hadn't tried to do so.  I was pointing out that this list is 
something that we all should go beyond if we can't get the answers or 
information from our membership, as there could be other places where it can be 
found.  I'd say the same thing on other lists, including the one I run.

   .  As for my own Windows experience, to address Chris's assumptions, I use 
Windows every day as well.  I have to.  I do training on that too for a 
specific contract, and, well, to be honest, I like to keep on top of that just 
for the times someone tries to imply or outright accuse me of not knowing 
anything about Windows to speak with any knowledge.  I have a Windows 7 laptop 
and I still have my Win 7 desktop computers.  They are kept up to date with the 
latest screen reader updates and Windows updates.  I do, thus, know Exactly 
what I am talking about on that front.  It also makes me very glad that I can 
go back to my Macs when I am done working in that operating system.  It's a 
nice place to visit, but not a place I want to nor need to live any more.

 As for my training, Chris, you can ask my clients what we cover and the extent 
of what I do.  You’d be surprised just how diverse and far I have had to go to 
help people and prepare myself for training situations.  As a trainer, I’ve 
probably learned more about the Mac and Windows in the last 3 years than many 
users will need to know in their lives.  This is not spoken out of arrogance 
either, but because of the reality that I Have to do so.  I do not speak only 
from personal observations about the Mac, but from the comments and 
testimonials from clients.  Reread my previous messages on that subject.  Just 
as the Mac may not be the system to solve someone's work needs, I just had a 
situation in which Windows could not flit the tab either.  It's a unique 
situation in that specific types of applications are being used, so the client 
is going to have to use both operating systems to accomplish things.

Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




On Jul 22, 2013, at 11:48 PM, Chris Moore moor...@blueyonder.co.uk wrote:

 Mary,
 
 I totally agree with everything you have said.
 
 John, it appears you think I am being harsh an expressing an unfounded 
 sweeping statement about Mac accessibility.  My opinion is based on fact and 
 experience.  You have also assumed that I have not looked for solution either 
 via Google or user group such as these which I think is rather arrogant.  You 
 have also admitted yourself that you do not know everything, but yet you were 
 quick to slap me down for daring to ask more of the Mac years after they were 
 so kind to give us a screen reader.  I wonder if Photoshop users should 
 downgrade to iPhoto, as it covers the basic right?
 
 John, how long is it since you have used Windows on a regular 

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-23 Thread Desi Noller
John,

Could you tell us about the email address you run and how to get on it?  I love 
to tap multiple sources!  If this information isn't appropriate for this list, 
could you send it to me directly?  Thanks so much!

Desi

mailto:desiandca...@q.com
On Jul 23, 2013, at 12:31 PM, John Panarese jpanar...@mac-access.net wrote:

   Hopefully, this did not make the list the first time, as I might have sent 
 it has a draft this morning before it was complete.
 
 Hi Chris,
 Arrogance?  Where do you get that from?  Maybe, it came across that way in 
 the vehicle as text, but anyone who knows me knows I am the farthest thing  
 from arrogant.  So, if it seemed that way to you or Mary, that was not my 
 intent and I apologize.
 
 I made some general suggestions that have served me over the years from 
 having been on so many lists.  The thing about lists is though some people 
 subscribe to multiple  lists, many are on only one.  Thus, information they 
 might offer is only seen on that list.  For example, I know the area of web 
 design and VoiceOver compatibility was discussed on another list and someone 
 made a suggestion for an app and information on how to use it with VoiceOver. 
  Heck if I can recall who it was, what list and the application.
 
You also might  want to you reread the tone and manner in which you have 
 posted as well, Chris.  Some of your own comments, whether intended or not, 
 came off as rather arrogant and definitive.  We often forget that our own 
 personal experiences do not necessarily reflect those of the majority, and 
 what we perceive as problems or shortcomings for an app or an operating 
 system may not be by others.  You and Donald, for instance, seem to have a 
 more specialized situation than most folks and, thus, what you need and 
 require is different than what others do.
 
  My suggestions to search other archives was not out of arrogance, but, 
 instead, experience.  As I said, a lot of the complaints I have read in this 
 thread have been addressed in a number of work arounds and helpful 
 suggestions.  No, not all, and it doesn’t solve the overall issue head on, 
 but as I said, just like with Windows, if there is a will, there is a way.  I 
 never inferred you or anyone else hadn't tried to do so.  I was pointing out 
 that this list is something that we all should go beyond if we can't get the 
 answers or information from our membership, as there could be other places 
 where it can be found.  I'd say the same thing on other lists, including the 
 one I run.
 
   .  As for my own Windows experience, to address Chris's assumptions, I use 
 Windows every day as well.  I have to.  I do training on that too for a 
 specific contract, and, well, to be honest, I like to keep on top of that 
 just for the times someone tries to imply or outright accuse me of not 
 knowing anything about Windows to speak with any knowledge.  I have a Windows 
 7 laptop and I still have my Win 7 desktop computers.  They are kept up to 
 date with the latest screen reader updates and Windows updates.  I do, thus, 
 know Exactly what I am talking about on that front.  It also makes me very 
 glad that I can go back to my Macs when I am done working in that operating 
 system.  It's a nice place to visit, but not a place I want to nor need to 
 live any more.
 
 As for my training, Chris, you can ask my clients what we cover and the 
 extent of what I do.  You’d be surprised just how diverse and far I have had 
 to go to help people and prepare myself for training situations.  As a 
 trainer, I’ve probably learned more about the Mac and Windows in the last 3 
 years than many users will need to know in their lives.  This is not spoken 
 out of arrogance either, but because of the reality that I Have to do so.  I 
 do not speak only from personal observations about the Mac, but from the 
 comments and testimonials from clients.  Reread my previous messages on that 
 subject.  Just as the Mac may not be the system to solve someone's work 
 needs, I just had a situation in which Windows could not flit the tab either. 
  It's a unique situation in that specific types of applications are being 
 used, so the client is going to have to use both operating systems to 
 accomplish things.
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 22, 2013, at 11:48 PM, Chris Moore moor...@blueyonder.co.uk wrote:
 
 Mary,
 
 I totally agree with everything you have said.
 
 John, it appears you think I am being harsh an expressing an unfounded 
 sweeping statement about Mac accessibility.  My opinion is based on fact and 
 experience.  You have also assumed that I have not looked for solution 
 either via Google or user 

macfortheblind resources [was Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)]

2013-07-23 Thread Esther
Hi Desi,

I'll answer for John by pointing you to his macfortheblind.com web site that is 
listed in his signature.  I know that we've picked up a lot of new members from 
folks who have visited John's web site.  Specifically, if you look on his 
Links page of resources and mailing lists, the mac-access list and its 
resources may be found there, Anne's Cecimac (French mailing list) hosted by 
Gordon and Lynne's services, and also John's own macfortheblind list on the 
freelists.

Here's the links page:
http://macfortheblind.com/links

Also, John does record a lot of useful tips and tricks from the various mailing 
lists on his web site. Have a look at his tips and tricks page links for Mac OS 
X and iOS:
http://macfortheblind.com/Tips-and-Tricks

It's a nice site to browse through.

HTH.  Cheers,

Esther

On Jul 23, 2013, at 10:01 AM, Desi Noller wrote:

 John,
 
 Could you tell us about the email address you run and how to get on it?  I 
 love to tap multiple sources!  If this information isn't appropriate for this 
 list, could you send it to me directly?  Thanks so much!
 
 Desi
 
 On Jul 23, 2013, at 12:31 PM, John Panarese wrote:
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT

--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
or at the public Mail Archive:
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Subscribe to the list's RSS feed from:
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As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
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happen.

Please remember to update your membership preferences periodically by visiting 
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
 of 
 accessibility for the blind, specifically on OSX but to a lesser extent 
 on IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is 
 dying on the vine so we may as well accept that what we have now is as 
 good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it. Excuse me, but I 
 paid 100 dollars to become a dev, not a person whom won't be listen to! 
  Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail 
 in error, please notify the sender and delete the message. Any views 
 or opinions presented in this e-mail may solely be the views of the 
 author and cannot be relied upon as being those of Dublin City 
 University. E-mail communications such as this cannot be guaranteed 
 to be virus-free, timely, secure or error-free and Dublin City 
 University does not accept liability for any such matters or their 
 consequences. Please consider the environment before printing this 
 e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to 
 ensure that the Mac-Access E-Mal list remains malware, spyware, 
 Trojan, virus and worm-free. However, this should in no way replace 
 your own security strategy.  We assume neither liability nor 
 responsibility should something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
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 To reply to this post, please address your message to 
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 You can find an archive of all messages postedto the Mac-Access 
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 or at the public Mail Archive:
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 Subscribe to the list's RSS feed from:
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 As the Mac Access Dot Net administrators, we do our

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread John Panarese
 past issues that t we really 
 shouldn't have to be working around.  With every new update I hope that 
 some new features will be introduced, but more importantly I want 
 longstanding bugs to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those 
 who want a glorified mediaplayer.  It is not a productivity machine at 
 this stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac 
 is half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure. 
  We also need to shame Apple by bringing it to the attention of 
 mainstream press  Let's try and convince someone to publish an article 
 on how crap Voiceover is on the Mac.  We only ever seem to get a slight 
 update each time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that what 
 we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it. Excuse me, but 
 I paid 100 dollars to become a dev, not a person whom won't be listen 
 to!  Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards 
 this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail 
 in error, please notify the sender and delete the message. Any views 
 or opinions presented in this e-mail may solely be the views of the 
 author and cannot be relied upon as being those of Dublin City 
 University. E-mail communications such as this cannot be guaranteed 
 to be virus-free, timely, secure or error-free and Dublin City 
 University does not accept liability for any such matters or their 
 consequences. Please consider the environment before printing this 
 e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Gordon Smith
, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I doubt 
 they will continue to improve accessibility in GB as I have not ten no 
 more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University does 
 not accept liability for any such matters or their consequences. Please 
 consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum 
 at either the list's own dedicated web archive:
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
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 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum 
 at either the list's own dedicated web archive:
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Gordon Smith
I think it's just a matter of who you're fortunate enough to happen to deal 
with in either case.  But let me highlight another of these unfortunate issues 
with Apple.  About 3 years ago now, I highlighted an accessibility issue with 
Apple's technical people regarding an issue in their Server OS.  Specifically, 
the inability for a VoiceOver user to import SSL certificates into the OS.  I 
spent several hours on the phone, at my expense, discussing it with their 
engineers in the states.  At that time, peak time phone calls to the US were 
quite expensive.  But I considered it sufficiently important an issue to 
justify the expense and effort.

I was promised that, when the next edition of Server was released, (that being 
Lion), this issue would be addressed.

The release of Lion came, and I, like many other people using OS X for 
server-based solutions at the time, was astonished to find out that Apple had 
merged Server into their regular operating system, doing away with the purchase 
of a dedicated OS.  In some ways this makes sense, as many of the functions 
available in the server version of OS X are actually present, but disabled, in 
the client OS.  Many again were actually squashed out, to be fair, and I had no 
problem at all with the concept of a separate purchase.

Anyway, Lion Server came along and with it came the self same bug that I had 
discussed with Apple at the time when Snow Leopard Server was current.  No 
effort whatsoever had been made it seems to have the file boxes which were 
missing exposed to VoiceOver.

In Mountain Lion, the server was placed in the App Store as a purchase.  In 
fact, it is no longer part of the OS, but it is an add-on which you buy, no 
need for a separate OS.  However, in Server version 2.0 which is the current 
incarnation, that very same bug which I reported directly to engineering at the 
time of Snow Leopard still exists today.  In fact, the GUI has been stripped 
quite a lot.  There are several functions which I cannot find a way to enable.  
I won't go into all of this on list because it is bound nopt to be of interest 
to most.  But all the same, I'm disappointed that Apple seems to have totally 
disregarded the report of such a serious bug, and for server administrators it 
is a serious bug.

I have an AppleCare plan on one of our Server machines.  So I wrote a detailed 
description of the problem to Apple in the hope that somebody might listen.  
Sadly, I never even got a response, save the usual automated thank you 
response.  They don't seem to see this as a serious enough issue to waste their 
time fixing.  This really is a serious problem and I won't waste more of my 
time and money trying to explain it to them.  I have yet to find a work-around 
for it and, if there is one in the OS from Terminal or somewhere, I'd very much 
like to know about it.

I even looked at third-party server solutions which run on top of OS X.  But 
the price of the most comprehensive of them is simply too high to justify.  
It's costing Lynne and I a grey deal of money to keep Mac Access going as it 
is.  We don't mind that fact, (although a little help now and then wouldn't go 
unappreciated). :)

Kind regards

--- Gordon Smith ---

gor...@mac-access.net

Telephone:

United Kingdom:  Free Phone:
0800 8620538

Mobile:
+44 7907 823971

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+44 1642 688095

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Or:
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+61 39 0284505

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+44 1642 365123

Follow Us On Twitter:
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Skype:
skype:mac-access-dot-net?call

--

On 20 Jul 2013, at 19:17, Josh Gregory joshkar...@gmail.com wrote:

 Definitely agree, and I would hate to see them go the way of humanware, not 
 saying that they or Apple are bad companies, but both companies responses 
 could definitely be improved a bit.

--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
or at the public Mail Archive:
http://www.mail-archive.com/mac-access@mac-access.net/.
Subscribe to the list's RSS feed from:
http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml

As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
happen.

Please remember to update your membership preferences periodically by visiting 
the list website at:
http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/



Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Gordon Smith
) as well.
 
 The reality is that four and a half years after iWork 09 was released, it is 
 still lacking in what I would consider to be basic accessibility and, more 
 importantly, usability.  People like Anne Robertson (on this list) have come 
 up with workarounds to get past issues that t we really shouldn't have to be 
 working around.  With every new update I hope that some new features will be 
 introduced, but more importantly I want longstanding bugs to have gone away. 
  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those who 
 want a glorified mediaplayer.  It is not a productivity machine at this 
 stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is 
 half baked and very buggy.  I could never recommend the Mac as a productive 
 tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  
 We also need to shame Apple by bringing it to the attention of mainstream 
 press  Let's try and convince someone to publish an article on how crap 
 Voiceover is on the Mac.  We only ever seem to get a slight update each 
 time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent on 
 IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both 
 cases a lot of the bugs had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it. Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Brian Fischler
 Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both 
 cases a lot of the bugs had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it.  Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
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 This e-mail and any files transmitted with it are confidential and are 
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 does not accept liability for any such matters or their consequences. 
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
 list just as many in Windows, if not more in 
 some regard.  Also, well, show me an operating system the blind can use 
 with perfection.   We can go on and on about our accessibility gripes 
 about every operating system, but in many cases, the reality does not 
 truly reflect our narrow world views of things.
 
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 20, 2013, at 6:31 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there 
 are things I'd like to see, things I'd have done differently; but that 
 applies to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, 
 it is still lacking in what I would consider to be basic accessibility 
 and, more importantly, usability.  People like Anne Robertson (on this 
 list) have come up with workarounds to get past issues that t we really 
 shouldn't have to be working around.  With every new update I hope that 
 some new features will be introduced, but more importantly I want 
 longstanding bugs to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those 
 who want a glorified mediaplayer.  It is not a productivity machine at 
 this stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac 
 is half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the 
 pressure.  We also need to shame Apple by bringing it to the attention 
 of mainstream press  Let's try and convince someone to publish an 
 article on how crap Voiceover is on the Mac.  We only ever seem to get 
 a slight update each time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that what 
 we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX. 
  In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we 
 know about this bug, however, what you are experiencing is exactly 
 the way it's supposed to behave, so learn how to deal with it. Excuse 
 me, but I paid 100 dollars to become a dev, not a person whom won't 
 be listen to!  Frankly, I'm almost ready to give engineering a piece 
 of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility 
 in Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards 
 this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
 not 
 satisfactory enough to you, that is your problem and not a general 
 reflection of the state of accessibility among most blind Mac users.  Is it 
 perfect?  Of course not.  I can list the flaws as readily as anyone else, 
 especially since I train folks to use the Mac every day.  However, as I 
 said, I can list just as many in Windows, if not more in some regard.  Also, 
 well, show me an operating system the blind can use with perfection.   We 
 can go on and on about our accessibility gripes about every operating 
 system, but in many cases, the reality does not truly reflect our narrow 
 world views of things.
 
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 20, 2013, at 6:31 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there are 
 things I'd like to see, things I'd have done differently; but that applies 
 to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, it 
 is still lacking in what I would consider to be basic accessibility and, 
 more importantly, usability.  People like Anne Robertson (on this list) 
 have come up with workarounds to get past issues that t we really shouldn't 
 have to be working around.  With every new update I hope that some new 
 features will be introduced, but more importantly I want longstanding bugs 
 to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those who 
 want a glorified mediaplayer.  It is not a productivity machine at this 
 stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is 
 half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  
 We also need to shame Apple by bringing it to the attention of mainstream 
 press  Let's try and convince someone to publish an article on how crap 
 Voiceover is on the Mac.  We only ever seem to get a slight update each 
 time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent 
 on IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it. Excuse me, but I 
 paid 100 dollars to become a dev, not a person whom won't be listen to!  
 Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread John Panarese
 is a former JAWS user who was using 
 Windows since 1994 and still uses Windows because he paid for a SMA.
 
 In any event, to assume Apple is done with accessibility or has done so 
 to legally get by is a generally opinionated statement that has no 
 factual or concrete evidence beyond personal belief.  How far the Mac 
 has come since Tiger, including Lion to Mountain Lion, is proof enough, 
 and if it’s not satisfactory enough to you, that is your problem and not 
 a general reflection of the state of accessibility among most blind Mac 
 users.  Is it perfect?  Of course not.  I can list the flaws as readily 
 as anyone else, especially since I train folks to use the Mac every day. 
  However, as I said, I can list just as many in Windows, if not more in 
 some regard.  Also, well, show me an operating system the blind can use 
 with perfection.   We can go on and on about our accessibility gripes 
 about every operating system, but in many cases, the reality does not 
 truly reflect our narrow world views of things.
 
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 20, 2013, at 6:31 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there 
 are things I'd like to see, things I'd have done differently; but that 
 applies to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, 
 it is still lacking in what I would consider to be basic accessibility 
 and, more importantly, usability.  People like Anne Robertson (on this 
 list) have come up with workarounds to get past issues that t we really 
 shouldn't have to be working around.  With every new update I hope that 
 some new features will be introduced, but more importantly I want 
 longstanding bugs to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those 
 who want a glorified mediaplayer.  It is not a productivity machine at 
 this stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the 
 Mac is half baked and very buggy.  I could never recommend the Mac as 
 a productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the 
 pressure.  We also need to shame Apple by bringing it to the attention 
 of mainstream press  Let's try and convince someone to publish an 
 article on how crap Voiceover is on the Mac.  We only ever seem to get 
 a slight update each time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that what 
 we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say 
 this, and under no circumstances anything more.  I've reported 
 through bug reporter many many bugs as I'm an Apple Dev both for IOS 
 and for OSX.  In both cases a lot of the bugs had to do with things 
 in IOS7 and in Mavericks both which are broken accessibility wise.  
 Again, I can't legally reveal what these things are, but the 
 response I finally got back directly from engineering, was something 
 to the effect of we know about this bug, however, what you are 
 experiencing is exactly the way it's supposed to behave, so learn 
 how to deal with it. Excuse me, but I paid 100 dollars to become a 
 dev, not a person whom won't be listen to!  Frankly, I'm almost 
 ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have 
 not ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
 in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent 
 on IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it.  Excuse me, but I 
 paid 100 dollars to become a dev, not a person whom won't be listen to!  
 Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail 
 in error, please notify the sender and delete the message. Any views 
 or opinions presented in this e-mail may solely be the views of the 
 author and cannot be relied upon as being those of Dublin City 
 University. E-mail communications such as this cannot be guaranteed to 
 be virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to 
 ensure that the Mac-Access E-Mal list remains malware, spyware, 
 Trojan, virus and worm-free.  However, this should in no way replace 
 your own security strategy.  We assume neither liability nor 
 responsibility should something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
Gordon,

I rest my case.  I have reported numerous bugs to Apple over the years, and 
even beta tested previous OS builds.  Very few of the bugs were addressed.

I suppose Apple could argue that not many blind users may require 
administration services, probably a small audience (despite it opening the 
possibilities for employment).  I would expect Apple to consider offering good 
accessibility support for iWork and Garageband / Logic etc as these are areas 
where you would imagine more blind users would require access to.

It would not take much effort on Apple's part to improve Voiceover support.  
Your example with the server is a fine example.  It just seems Apple do not 
seem to be prepared to put enough resources into accessibility, they are just 
happy to cover the absolute basics.

How often do we write to accessibility at Apple and get fobbed off with a 
generic response.

It is starting to become boring.

Chris 

On 22 Jul 2013, at 18:39, Gordon Smith gor...@mac-access.net wrote:

 I think it's just a matter of who you're fortunate enough to happen to deal 
 with in either case.  But let me highlight another of these unfortunate 
 issues with Apple.  About 3 years ago now, I highlighted an accessibility 
 issue with Apple's technical people regarding an issue in their Server OS.  
 Specifically, the inability for a VoiceOver user to import SSL certificates 
 into the OS.  I spent several hours on the phone, at my expense, discussing 
 it with their engineers in the states.  At that time, peak time phone calls 
 to the US were quite expensive.  But I considered it sufficiently important 
 an issue to justify the expense and effort.
 
 I was promised that, when the next edition of Server was released, (that 
 being Lion), this issue would be addressed.
 
 The release of Lion came, and I, like many other people using OS X for 
 server-based solutions at the time, was astonished to find out that Apple had 
 merged Server into their regular operating system, doing away with the 
 purchase of a dedicated OS.  In some ways this makes sense, as many of the 
 functions available in the server version of OS X are actually present, but 
 disabled, in the client OS.  Many again were actually squashed out, to be 
 fair, and I had no problem at all with the concept of a separate purchase.
 
 Anyway, Lion Server came along and with it came the self same bug that I had 
 discussed with Apple at the time when Snow Leopard Server was current.  No 
 effort whatsoever had been made it seems to have the file boxes which were 
 missing exposed to VoiceOver.
 
 In Mountain Lion, the server was placed in the App Store as a purchase.  In 
 fact, it is no longer part of the OS, but it is an add-on which you buy, no 
 need for a separate OS.  However, in Server version 2.0 which is the current 
 incarnation, that very same bug which I reported directly to engineering at 
 the time of Snow Leopard still exists today.  In fact, the GUI has been 
 stripped quite a lot.  There are several functions which I cannot find a way 
 to enable.  I won't go into all of this on list because it is bound nopt to 
 be of interest to most.  But all the same, I'm disappointed that Apple seems 
 to have totally disregarded the report of such a serious bug, and for server 
 administrators it is a serious bug.
 
 I have an AppleCare plan on one of our Server machines.  So I wrote a 
 detailed description of the problem to Apple in the hope that somebody might 
 listen.  Sadly, I never even got a response, save the usual automated thank 
 you response.  They don't seem to see this as a serious enough issue to waste 
 their time fixing.  This really is a serious problem and I won't waste more 
 of my time and money trying to explain it to them.  I have yet to find a 
 work-around for it and, if there is one in the OS from Terminal or somewhere, 
 I'd very much like to know about it.
 
 I even looked at third-party server solutions which run on top of OS X.  But 
 the price of the most comprehensive of them is simply too high to justify.  
 It's costing Lynne and I a grey deal of money to keep Mac Access going as it 
 is.  We don't mind that fact, (although a little help now and then wouldn't 
 go unappreciated). :)
 
 Kind regards
 
 --- Gordon Smith ---
 
 gor...@mac-access.net
 
 Telephone:
 
 United Kingdom:  Free Phone:
 0800 8620538
 
 Mobile:
 +44 7907 823971
 
 Europe and other non-specified:
 +44 1642 688095
 
 United States Of America And Canada:
 +1 646 9151493
 Or:
 +1 209 436 9443
 
 Vic.  Australia:
 +61 38 8205930
 Vic.  Australia
 +61 39 0284505
 
 Fax:
 +44 1642 365123
 
 Follow Us On Twitter:
 http://twitter.com/maciosaccess
 
 Skype:
 skype:mac-access-dot-net?call
 
 --
 
 On 20 Jul 2013, at 19:17, Josh Gregory joshkar...@gmail.com wrote:
 
 Definitely agree, and I would hate to see them go the way of humanware, not 
 saying that they or Apple are bad companies, but both companies responses 
 could 

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
 Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact 
 I doubt they will continue to improve accessibility in GB as I have 
 not ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have 
 excelled themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility 
 in Logic Pro X is limited.  We are continuing to work on 
 improving accessibility. We appreciate your feedback while we 
 work towards this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Dónal Fitzpatrick
 to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that what 
 we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say 
 this, and under no circumstances anything more.  I've reported 
 through bug reporter many many bugs as I'm an Apple Dev both for IOS 
 and for OSX.  In both cases a lot of the bugs had to do with things 
 in IOS7 and in Mavericks both which are broken accessibility wise.  
 Again, I can't legally reveal what these things are, but the 
 response I finally got back directly from engineering, was something 
 to the effect of we know about this bug, however, what you are 
 experiencing is exactly the way it's supposed to behave, so learn 
 how to deal with it. Excuse me, but I paid 100 dollars to become a 
 dev, not a person whom won't be listen to!  Frankly, I'm almost 
 ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have 
 not ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility 
 in Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards 
 this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential 
 and are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this 
 e-mail in error, please notify the sender and delete the message. 
 Any views or opinions presented in this e-mail may solely be the 
 views of the author and cannot be relied upon as being those of 
 Dublin City University. E-mail communications such as this cannot 
 be guaranteed to be virus-free, timely, secure or error-free and 
 Dublin City University does not accept liability for any such 
 matters or their consequences. Please consider the environment 
 before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the 
 Mac-Access forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to 
 ensure that the Mac-Access E-Mal list remains malware, spyware, 
 Trojan, virus and worm-free. However, this should in no way 
 replace your own security strategy.  We assume neither liability 
 nor responsibility should something unpredictable happen.
 
 Please remember to update your membership preferences periodically 
 by visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
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 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Gordon Smith
Chris

I agree with your comments regarding Office products and I did try to make that 
clear in a previous post.  There are issues with VoiceOver, Pages and possibly 
OS X in general which I do find frustrating.  Yes, I think it would be good if 
Apple could do something about these issues.  But as you rightly say it isn't 
all their fault.

I frequently need to use Word documents and am just beginning to have to use 
spreadsheets.  So, why can't you use Tables for your spreadsheets?  Is there 
some issue which Tables cannot handle either?

Yes, I agree to an extent that the cry of Accessibility out of the box has to 
end somewhere with Apple and VoiceOver.  Yes, it would be great to see PDF 
documents work as well under OS X as they do under Windows.  As I'm sure you 
know there is a war going on between Apple and Adobe. From memory this started 
when Apple refused to permit Flash on the iOS platform.  Actually I have a copy 
of DreamWeaver CS5.5 for Windows, and have never got it to work yet.  But 
that's another issue.  Maybe we should continue this off list.  I share most of 
John's views regarding accessibility but I do also agree with your comments 
regarding the Office situation.  That said, Apple could just as easily turn 
around and say it isn't incumbent upon them to support something which a 
competitor is doing just because it's widely used.  Whether or not you agree 
with that is really not important.  But Apple could opt to made a stand here 
and, over time, we may see a shift in the way offices work.  But I
  think that shift is some way off as yet.

However, all we can really do is encourage Apple to improve.  Like many on 
list, I love my Macs and will never go back to Windows for most of my leisure 
activities with one exception, broadcasting.  To my knowledge, there is no 
really professional product out there for Mac oS.  Zulu DJ and DJay4 are more 
designed with club DJ's in mind than radio presenters and it really shows. 
There is one option in DJay4 which the authors suggest Could be used for 
short jingles and trails, for example.  But it still doesn't cut it.  you have 
to have an iTunes library to use either of those products, which means that you 
have no option but to maintain your use of iTunes.

The only really professional-looking product out there for the Mac is Mebgaset 
Pro.  But sadly, that application is, with the exception of keyboard 
shortcuts, totally inaccessible to VoiceOver and even it relies on your iTunes 
library.  So sadly there is nothing out there which comes close to meeting 
those needs.

Anyway, I take your points Chris but I urge you to stay with it, as I am 
convinced that change is just around the corner.

As for requiring more than the basicsm, as do I.  But that said, unless you pay 
an arm and a leg, I'm not so sure that's much more than basic editing out there 
for Windows either.

Kind regards

--- Gordon Smith ---

gor...@mac-access.net

Telephone:

United Kingdom:  Free Phone:
0800 8620538

Mobile:
+44 7907 823971

Europe and other non-specified:
+44 1642 688095

United States Of America And Canada:
+1 646 9151493
Or:
+1 209 436 9443

Vic.  Australia:
+61 38 8205930
Vic.  Australia
+61 39 0284505

Fax:
+44 1642 365123

Follow Us On Twitter:
http://twitter.com/maciosaccess

Skype:
skype:mac-access-dot-net?call

--

On 22 Jul 2013, at 19:38, Chris Moore moor...@blueyonder.co.uk wrote:
 
 Apple's hardware is not for debate here, it is second to none and there is 
 nothing on the pC side that even comes close to the Mac line in my opinion.  
 Yes, Apple did us a huge favour in bringing build in accessibility.  Does it 
 have to end there though?  
 
 The majority of falling PC sales are due to the increased interest in tablets 
 and large screen phones.  Macs still fortunately have their loyal customers, 
 and you have to add that the Macbook Air is a wonderful laptop to own to run 
 both Windows and OS X.  We actually have those laptops to run Windows on.  As 
 an organisation we would not consider the mac for much else, as Microsoft 
 office accessibility is just not there (and this is not solely down to Apple).
 
 Is it so wrong to expect more from Apple? we pay for the hardware and 
 software and come on, it is 2013!  Windows is fortunate to have various 
 screen readers, the Mac only has one, so why can't it support high end 
 products and enable more productivity?
 
 I guess I require more from my Mac, than just using Skype, Text Edit and 
 basic audio editing.

--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
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Subscribe to the list's RSS feed from:

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
 need to shame Apple by bringing it to the 
 attention of mainstream press  Let's try and convince someone to 
 publish an article on how crap Voiceover is on the Mac.  We only ever 
 seem to get a slight update each time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that 
 what we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say 
 this, and under no circumstances anything more.  I've reported 
 through bug reporter many many bugs as I'm an Apple Dev both for 
 IOS and for OSX.  In both cases a lot of the bugs had to do with 
 things in IOS7 and in Mavericks both which are broken accessibility 
 wise.  Again, I can't legally reveal what these things are, but the 
 response I finally got back directly from engineering, was 
 something to the effect of we know about this bug, however, what 
 you are experiencing is exactly the way it's supposed to behave, so 
 learn how to deal with it. Excuse me, but I paid 100 dollars to 
 become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact 
 I doubt they will continue to improve accessibility in GB as I have 
 not ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have 
 excelled themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility 
 in Logic Pro X is limited.  We are continuing to work on 
 improving accessibility. We appreciate your feedback while we 
 work towards this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential 
 and are intended solely for use by the addressee. Any 
 unauthorised dissemination, distribution or copying of this 
 message and any attachments is strictly prohibited. If you have 
 received this e-mail in error, please notify the sender and 
 delete the message. Any views or opinions presented in this 
 e-mail may solely be the views of the author and cannot be relied 
 upon as being those of Dublin City University. E-mail 
 communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City 
 University does not accept liability for any such matters or 
 their consequences. Please consider the environment before 
 printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the 
 Mac-Access forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to 
 ensure that the Mac-Access E-Mal list remains malware, spyware, 
 Trojan, virus and worm-free. However, this should in no way 
 replace your own security strategy.  We assume neither liability 
 nor responsibility should something unpredictable happen.
 
 Please remember to update your membership preferences 
 periodically by visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
 back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it.  Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free.  However, this should in no way replace your own 
 security strategy.  We assume neither liability nor responsibility 
 should something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum 
 at either the list's own dedicated web archive:
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
Gordon,

Thanks for your response, and I have no desire to completely jump ship to 
Windows.  I use Windows for work and Mac for pleasure (and some work).  I am a 
mac boy, and will just keep nagging them until they eventually listen.

Tables is ok for basic stuff, but try using JAWS with Excel, it is actually 
very good and has some very intuitive features to enable you to get the job 
done much quicker.  As Donal pointed out there are a number of things which can 
be done with Voiceover, but if you are in a hurry and need to perform tasks as 
quick as your sighted colleagues, then you have to use the tools which are fit 
for purpose.

I have not looked at tables for a while and not sure if it has a jump to 
feature, supports VB script, Excel macros, and is able to read graphs and 
charts.  Part of my job requires me to analyse and work with a lot of data and 
figures.

It would be my dream to be able to ditch Windows all together.

Gordon, have you taken a look at Sony's Sound Forge for the Mac yet?  I believe 
there is a free trial available.  I wonder if that might help you in anyway at 
all.  


Thanks 

Chris 
On 22 Jul 2013, at 19:58, Gordon Smith gor...@mac-access.net wrote:

 Chris
 
 I agree with your comments regarding Office products and I did try to make 
 that clear in a previous post.  There are issues with VoiceOver, Pages and 
 possibly OS X in general which I do find frustrating.  Yes, I think it would 
 be good if Apple could do something about these issues.  But as you rightly 
 say it isn't all their fault.
 
 I frequently need to use Word documents and am just beginning to have to use 
 spreadsheets.  So, why can't you use Tables for your spreadsheets?  Is there 
 some issue which Tables cannot handle either?
 
 Yes, I agree to an extent that the cry of Accessibility out of the box has 
 to end somewhere with Apple and VoiceOver.  Yes, it would be great to see PDF 
 documents work as well under OS X as they do under Windows.  As I'm sure you 
 know there is a war going on between Apple and Adobe. From memory this 
 started when Apple refused to permit Flash on the iOS platform.  Actually I 
 have a copy of DreamWeaver CS5.5 for Windows, and have never got it to work 
 yet.  But that's another issue.  Maybe we should continue this off list.  I 
 share most of John's views regarding accessibility but I do also agree with 
 your comments regarding the Office situation.  That said, Apple could just as 
 easily turn around and say it isn't incumbent upon them to support something 
 which a competitor is doing just because it's widely used.  Whether or not 
 you agree with that is really not important.  But Apple could opt to made a 
 stand here and, over time, we may see a shift in the way offices work.  But
  I
  think that shift is some way off as yet.
 
 However, all we can really do is encourage Apple to improve.  Like many on 
 list, I love my Macs and will never go back to Windows for most of my leisure 
 activities with one exception, broadcasting.  To my knowledge, there is no 
 really professional product out there for Mac oS.  Zulu DJ and DJay4 are more 
 designed with club DJ's in mind than radio presenters and it really shows. 
 There is one option in DJay4 which the authors suggest Could be used for 
 short jingles and trails, for example.  But it still doesn't cut it.  you 
 have to have an iTunes library to use either of those products, which means 
 that you have no option but to maintain your use of iTunes.
 
 The only really professional-looking product out there for the Mac is 
 Mebgaset Pro.  But sadly, that application is, with the exception of 
 keyboard shortcuts, totally inaccessible to VoiceOver and even it relies on 
 your iTunes library.  So sadly there is nothing out there which comes close 
 to meeting those needs.
 
 Anyway, I take your points Chris but I urge you to stay with it, as I am 
 convinced that change is just around the corner.
 
 As for requiring more than the basicsm, as do I.  But that said, unless you 
 pay an arm and a leg, I'm not so sure that's much more than basic editing out 
 there for Windows either.
 
 Kind regards
 
 --- Gordon Smith ---
 
 gor...@mac-access.net
 
 Telephone:
 
 United Kingdom:  Free Phone:
 0800 8620538
 
 Mobile:
 +44 7907 823971
 
 Europe and other non-specified:
 +44 1642 688095
 
 United States Of America And Canada:
 +1 646 9151493
 Or:
 +1 209 436 9443
 
 Vic.  Australia:
 +61 38 8205930
 Vic.  Australia
 +61 39 0284505
 
 Fax:
 +44 1642 365123
 
 Follow Us On Twitter:
 http://twitter.com/maciosaccess
 
 Skype:
 skype:mac-access-dot-net?call
 
 --
 
 On 22 Jul 2013, at 19:38, Chris Moore moor...@blueyonder.co.uk wrote:
 
 Apple's hardware is not for debate here, it is second to none and there is 
 nothing on the pC side that even comes close to the Mac line in my opinion.  
 Yes, Apple did us a huge favour in bringing build in accessibility.  Does it 
 have to end there though?  
 
 

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Orin
, including Lion to Mountain Lion, is proof enough, 
 and if it’s not satisfactory enough to you, that is your problem and not 
 a general reflection of the state of accessibility among most blind Mac 
 users.  Is it perfect?  Of course not.  I can list the flaws as readily 
 as anyone else, especially since I train folks to use the Mac every day. 
  However, as I said, I can list just as many in Windows, if not more in 
 some regard.  Also, well, show me an operating system the blind can use 
 with perfection.   We can go on and on about our accessibility gripes 
 about every operating system, but in many cases, the reality does not 
 truly reflect our narrow world views of things.
 
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 20, 2013, at 6:31 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there 
 are things I'd like to see, things I'd have done differently; but that 
 applies to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, 
 it is still lacking in what I would consider to be basic accessibility 
 and, more importantly, usability.  People like Anne Robertson (on this 
 list) have come up with workarounds to get past issues that t we really 
 shouldn't have to be working around.  With every new update I hope that 
 some new features will be introduced, but more importantly I want 
 longstanding bugs to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those 
 who want a glorified mediaplayer.  It is not a productivity machine at 
 this stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the 
 Mac is half baked and very buggy.  I could never recommend the Mac as 
 a productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the 
 pressure.  We also need to shame Apple by bringing it to the attention 
 of mainstream press  Let's try and convince someone to publish an 
 article on how crap Voiceover is on the Mac.  We only ever seem to get 
 a slight update each time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that what 
 we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say 
 this, and under no circumstances anything more.  I've reported 
 through bug reporter many many bugs as I'm an Apple Dev both for IOS 
 and for OSX.  In both cases a lot of the bugs had to do with things 
 in IOS7 and in Mavericks both which are broken accessibility wise.  
 Again, I can't legally reveal what these things are, but the 
 response I finally got back directly from engineering, was something 
 to the effect of we know about this bug, however, what you are 
 experiencing is exactly the way it's supposed to behave, so learn 
 how to deal with it. Excuse me, but I paid 100 dollars to become a 
 dev, not a person whom won't be listen to!  Frankly, I'm almost 
 ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have 
 not ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread John Panarese
 can't legally reveal what these things are, but the 
 response I finally got back directly from engineering, was 
 something to the effect of we know about this bug, however, what 
 you are experiencing is exactly the way it's supposed to behave, so 
 learn how to deal with it. Excuse me, but I paid 100 dollars to 
 become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact 
 I doubt they will continue to improve accessibility in GB as I have 
 not ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have 
 excelled themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility 
 in Logic Pro X is limited.  We are continuing to work on 
 improving accessibility. We appreciate your feedback while we 
 work towards this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential 
 and are intended solely for use by the addressee. Any 
 unauthorised dissemination, distribution or copying of this 
 message and any attachments is strictly prohibited. If you have 
 received this e-mail in error, please notify the sender and 
 delete the message. Any views or opinions presented in this 
 e-mail may solely be the views of the author and cannot be relied 
 upon as being those of Dublin City University. E-mail 
 communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City 
 University does not accept liability for any such matters or 
 their consequences. Please consider the environment before 
 printing this e-mail.
 
 
 
 
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 mac-access@mac-access.net
 
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 Trojan, virus and worm-free. However, this should in no way 
 replace your own security strategy.  We assume neither liability 
 nor responsibility should something unpredictable happen.
 
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HTML coding [was Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)]

2013-07-22 Thread Esther
 
 that what we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland 
 ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say 
 this, and under no circumstances anything more.  I've reported 
 through bug reporter many many bugs as I'm an Apple Dev both for 
 IOS and for OSX.  In both cases a lot of the bugs had to do with 
 things in IOS7 and in Mavericks both which are broken 
 accessibility wise.  Again, I can't legally reveal what these 
 things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this 
 bug, however, what you are experiencing is exactly the way it's 
 supposed to behave, so learn how to deal with it. Excuse me, but I 
 paid 100 dollars to become a dev, not a person whom won't be 
 listen to!  Frankly, I'm almost ready to give engineering a piece 
 of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact 
 I doubt they will continue to improve accessibility in GB as I 
 have not ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have 
 excelled themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for 
 accessibility in Logic Pro X is limited.  We are continuing to 
 work on improving accessibility. We appreciate your feedback 
 while we work towards this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 

--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
or at the public Mail Archive:
http://www.mail-archive.com/mac-access@mac-access.net/.
Subscribe to the list's RSS feed from:
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As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
happen.

Please remember to update your membership preferences periodically by visiting 
the list website at:
http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/



Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Mary Otten
John,
Seems to me you didn't really address some of Chris's specific issues with Mac 
as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is a joke 
compared with Windows; sorry, but cutting and pasting in to text edit isn't my 
idea of reasonable access. And the fact that I can't read tables in pdf 
documents is a serious drawback. I know there are work arounds involving the 
use of Pages with tables and numbers, but again, cutting and pasting back and 
forth just to do something that ought to be done within a single app is not the 
same level of usability as you get with a good Windows screen reader. If Apple 
fixes this issue with the next release of iWork, which ought to be coming soon, 
then good for them. In the mean time, I don't see how you can say Mac is just 
as good as Windows for folks who need to do a lot of table reading and editing, 
or document changes tracking, which is working in MS Word for Windows with 
screen reader but not with VO and Pages. 
You made a statement that a lot of folks who criticize Apple accessibility as 
compared with Windows don't have sufficient knowledge of Mac usage to make such 
a statement. I would argue that the opposite is also true. I've seen statements 
from people who admit to not having used Windows ever or to not having used it 
in years, but they nonetheless feel justified in making statements that are as 
exaggerated about Windows as the ones you rightly call out re the Mac. 
There are plenty of things I like about the MacMy other complaint about use of 
the Mac, which isn't an Apple issue but does affect the usability of the system 
is the problem producing braille. I understand that there is a Duxbury product 
in the works for the Mac, although it will be interesting to see how that's 
going to work, given the state of inaccessibilitry of MS Word and uncertainty 
about whether Dux will be able to tightly integrate with the new iWork, as it 
does in Windows with Word. I have a use case involving the receipt of pdf 
documents that are both text and pictures. I have to integrate these by running 
ocr on the image only document, then pasting that in between sections of the 
text-based pdf that have been pasted in to Word. Then I produce ahard copy 
braille document from that for use each week. I can't do that at all on the 
Mac. It is easy with Windows. I admit that is a specialized use case. But it 
does highlight some of the shortcomings that may be encounter
 ed by blind folks who want to produce hard copy braille and need to do so in 
an efficient manner. One of the things I think that some folks minimize is the 
difference between something that is accessible, at least in name, and 
something that is efficiently usable. Some of this is learning curve, to be 
sure. But some of it is just simple efficiency and/or ergonomics, e.g. the 
business with the cutting and pasting of tables between Pages and Numbers. 

I really hope that Mavericks sees some VO improvements and especially that the 
new iWork becomes as efficiently usable with VO as it is with JAWS or even 
NVDA. My Windows machine is close to the end of its life, and I don't want to 
buy another one, but given some of my use cases, I will need to do that if some 
stuff isn't made more efficiently usable or accessible at all with the Mac in 
the next several months.
Mary
Mary Otten
motte...@gmail.com


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As the Mac Access Dot Net administrators, we do our very best to ensure that 
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worm-free.  However, this should in no way replace your own security strategy.  
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Please remember to update your membership preferences periodically by visiting 
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Josh Gregory
Alright, I, myself, am a political science major in college. I will admit that 
the Mac may have some accessibility issues, but none that can't be fixed with a 
bit of software updating and hole patching. I understand that some users have 
more high-end demand, and that's fine, but what I use the Mac for, mainly 
PowerPoint reading in preview, which works, maybe takes a bit of fiddling
 with it at first but it does work, and reading PDFs and preview, which, if 
they're tagged properly, does work. Finally, as I've mentioned to somebody off 
list, I was able to Get through an online class with blackboard, which, on a 
separate platform, I know would not have been doable whatsoever.

Sent from my iPhone

On Jul 22, 2013, at 6:13 PM, Mary Otten motte...@gmail.com wrote:

 John,
 Seems to me you didn't really address some of Chris's specific issues with 
 Mac as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is a 
 joke compared with Windows; sorry, but cutting and pasting in to text edit 
 isn't my idea of reasonable access. And the fact that I can't read tables in 
 pdf documents is a serious drawback. I know there are work arounds involving 
 the use of Pages with tables and numbers, but again, cutting and pasting back 
 and forth just to do something that ought to be done within a single app is 
 not the same level of usability as you get with a good Windows screen reader. 
 If Apple fixes this issue with the next release of iWork, which ought to be 
 coming soon, then good for them. In the mean time, I don't see how you can 
 say Mac is just as good as Windows for folks who need to do a lot of table 
 reading and editing, or document changes tracking, which is working in MS 
 Word for Windows with screen reader but not with VO and Pages. 
 You made a statement that a lot of folks who criticize Apple accessibility as 
 compared with Windows don't have sufficient knowledge of Mac usage to make 
 such a statement. I would argue that the opposite is also true. I've seen 
 statements from people who admit to not having used Windows ever or to not 
 having used it in years, but they nonetheless feel justified in making 
 statements that are as exaggerated about Windows as the ones you rightly call 
 out re the Mac. 
 There are plenty of things I like about the MacMy other complaint about use 
 of the Mac, which isn't an Apple issue but does affect the usability of the 
 system is the problem producing braille. I understand that there is a Duxbury 
 product in the works for the Mac, although it will be interesting to see how 
 that's going to work, given the state of inaccessibilitry of MS Word and 
 uncertainty about whether Dux will be able to tightly integrate with the new 
 iWork, as it does in Windows with Word. I have a use case involving the 
 receipt of pdf documents that are both text and pictures. I have to integrate 
 these by running ocr on the image only document, then pasting that in between 
 sections of the text-based pdf that have been pasted in to Word. Then I 
 produce ahard copy braille document from that for use each week. I can't do 
 that at all on the Mac. It is easy with Windows. I admit that is a 
 specialized use case. But it does highlight some of the shortcomings that may 
 be encount
 er
 ed by blind folks who want to produce hard copy braille and need to do so in 
 an efficient manner. One of the things I think that some folks minimize is 
 the difference between something that is accessible, at least in name, and 
 something that is efficiently usable. Some of this is learning curve, to be 
 sure. But some of it is just simple efficiency and/or ergonomics, e.g. the 
 business with the cutting and pasting of tables between Pages and Numbers. 
 
 I really hope that Mavericks sees some VO improvements and especially that 
 the new iWork becomes as efficiently usable with VO as it is with JAWS or 
 even NVDA. My Windows machine is close to the end of its life, and I don't 
 want to buy another one, but given some of my use cases, I will need to do 
 that if some stuff isn't made more efficiently usable or accessible at all 
 with the Mac in the next several months.
 Mary
 Mary Otten
 motte...@gmail.com
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
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 worm-free.  However, this should in no way replace your own security 
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Mary Otten
Josh,
I'm sorry, but how do you read tables in pdf documents and how do you deal with 
those pdf documents you receive which are image onkly? The problem with 
expecting pdf docs to be properly tagged is that the huge majority of them are 
not, because people don't know anything about tagging pdf documents. If you get 
good results with preview and pdf, more power to you. My results have been so 
bad that I have, honestly, just given up on it. I've had some luck with iBooks 
on my phone and pdf. But I need to interact with pdf docs, copy and paste from 
them and access the tables that show up in them from time to time. Can't do 
that with the Mac. And that is pretty basic. Given that the cost of Mac 
hardware far outstrips the cost of Windows hardware, even though there is some 
merit in the saying that you get what you pay for, I'm not amused at all that a 
hissing war between Adobe and Apple results in the sub-par accessibility we 
have for pdf files on the Mac. Hoping for better things in t
 he coming os upgrade.
Mary

Mary Otten
motte...@gmail.com


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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Josh Gregory
To be completely honest Mary, I've never had to deal with any of those things 
as of yet. This, if anything, is the reason why I'm looking to get a secondhand 
computer with another operating system.

Sent from my iPhone

On Jul 22, 2013, at 7:04 PM, Mary Otten motte...@gmail.com wrote:

 Josh,
 I'm sorry, but how do you read tables in pdf documents and how do you deal 
 with those pdf documents you receive which are image onkly? The problem with 
 expecting pdf docs to be properly tagged is that the huge majority of them 
 are not, because people don't know anything about tagging pdf documents. If 
 you get good results with preview and pdf, more power to you. My results have 
 been so bad that I have, honestly, just given up on it. I've had some luck 
 with iBooks on my phone and pdf. But I need to interact with pdf docs, copy 
 and paste from them and access the tables that show up in them from time to 
 time. Can't do that with the Mac. And that is pretty basic. Given that the 
 cost of Mac hardware far outstrips the cost of Windows hardware, even though 
 there is some merit in the saying that you get what you pay for, I'm not 
 amused at all that a hissing war between Adobe and Apple results in the 
 sub-par accessibility we have for pdf files on the Mac. Hoping for better 
 things in
  t
 he coming os upgrade.
 Mary
 
 Mary Otten
 motte...@gmail.com
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
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 worm-free.  However, this should in no way replace your own security 
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As the Mac Access Dot Net administrators, we do our very best to ensure that 
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worm-free.  However, this should in no way replace your own security strategy.  
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Sarah k Alawami
Actually for me black board is usable, unless you want to view  an attachment 
sent by a professor. That might have changed, but my university I think is  
still using black board from 2009. I can use it fine with firefox and another 
OS and it is totally usable so there again is a difference of equipment but 
this time on the university side of things. OH btw black board works a lot 
better w chrome.

Tc.
On Jul 22, 2013, at 3:52 PM, Josh Gregory joshkar...@gmail.com wrote:

 Alright, I, myself, am a political science major in college. I will admit 
 that the Mac may have some accessibility issues, but none that can't be fixed 
 with a bit of software updating and hole patching. I understand that some 
 users have more high-end demand, and that's fine, but what I use the Mac for, 
 mainly PowerPoint reading in preview, which works, maybe takes a bit of 
 fiddling
 with it at first but it does work, and reading PDFs and preview, which, if 
 they're tagged properly, does work. Finally, as I've mentioned to somebody 
 off list, I was able to Get through an online class with blackboard, which, 
 on a separate platform, I know would not have been doable whatsoever.
 
 Sent from my iPhone
 
 On Jul 22, 2013, at 6:13 PM, Mary Otten motte...@gmail.com wrote:
 
 John,
 Seems to me you didn't really address some of Chris's specific issues with 
 Mac as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is a 
 joke compared with Windows; sorry, but cutting and pasting in to text edit 
 isn't my idea of reasonable access. And the fact that I can't read tables in 
 pdf documents is a serious drawback. I know there are work arounds involving 
 the use of Pages with tables and numbers, but again, cutting and pasting 
 back and forth just to do something that ought to be done within a single 
 app is not the same level of usability as you get with a good Windows screen 
 reader. If Apple fixes this issue with the next release of iWork, which 
 ought to be coming soon, then good for them. In the mean time, I don't see 
 how you can say Mac is just as good as Windows for folks who need to do a 
 lot of table reading and editing, or document changes tracking, which is 
 working in MS Word for Windows with screen reader but not with VO and Pages. 
 You made a statement that a lot of folks who criticize Apple accessibility 
 as compared with Windows don't have sufficient knowledge of Mac usage to 
 make such a statement. I would argue that the opposite is also true. I've 
 seen statements from people who admit to not having used Windows ever or to 
 not having used it in years, but they nonetheless feel justified in making 
 statements that are as exaggerated about Windows as the ones you rightly 
 call out re the Mac. 
 There are plenty of things I like about the MacMy other complaint about use 
 of the Mac, which isn't an Apple issue but does affect the usability of the 
 system is the problem producing braille. I understand that there is a 
 Duxbury product in the works for the Mac, although it will be interesting to 
 see how that's going to work, given the state of inaccessibilitry of MS Word 
 and uncertainty about whether Dux will be able to tightly integrate with the 
 new iWork, as it does in Windows with Word. I have a use case involving the 
 receipt of pdf documents that are both text and pictures. I have to 
 integrate these by running ocr on the image only document, then pasting that 
 in between sections of the text-based pdf that have been pasted in to Word. 
 Then I produce ahard copy braille document from that for use each week. I 
 can't do that at all on the Mac. It is easy with Windows. I admit that is a 
 specialized use case. But it does highlight some of the shortcomings that 
 may be encoun
 t
 er
 ed by blind folks who want to produce hard copy braille and need to do so in 
 an efficient manner. One of the things I think that some folks minimize is 
 the difference between something that is accessible, at least in name, and 
 something that is efficiently usable. Some of this is learning curve, to be 
 sure. But some of it is just simple efficiency and/or ergonomics, e.g. the 
 business with the cutting and pasting of tables between Pages and Numbers. 
 
 I really hope that Mavericks sees some VO improvements and especially that 
 the new iWork becomes as efficiently usable with VO as it is with JAWS or 
 even NVDA. My Windows machine is close to the end of its life, and I don't 
 want to buy another one, but given some of my use cases, I will need to do 
 that if some stuff isn't made more efficiently usable or accessible at all 
 with the Mac in the next several months.
 Mary
 Mary Otten
 motte...@gmail.com
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
 either the list's own dedicated web archive:
 

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Sarah k Alawami
The way to deal with image only pdfs is to use a service   I I found at 
http://www.onlineocr.net

You can find my youtube video I did here. In fact the devs loved the thing so 
much I got some free creds. lol! And normally my videos suck. lol! 

http://www.youtube.com/watch?v=RgFyG6LciRs


Tc all.On Jul 22, 2013, at 4:04 PM, Mary Otten motte...@gmail.com wrote:

 Josh,
 I'm sorry, but how do you read tables in pdf documents and how do you deal 
 with those pdf documents you receive which are image onkly? The problem with 
 expecting pdf docs to be properly tagged is that the huge majority of them 
 are not, because people don't know anything about tagging pdf documents. If 
 you get good results with preview and pdf, more power to you. My results have 
 been so bad that I have, honestly, just given up on it. I've had some luck 
 with iBooks on my phone and pdf. But I need to interact with pdf docs, copy 
 and paste from them and access the tables that show up in them from time to 
 time. Can't do that with the Mac. And that is pretty basic. Given that the 
 cost of Mac hardware far outstrips the cost of Windows hardware, even though 
 there is some merit in the saying that you get what you pay for, I'm not 
 amused at all that a hissing war between Adobe and Apple results in the 
 sub-par accessibility we have for pdf files on the Mac. Hoping for better 
 things in
  t
 he coming os upgrade.
 Mary
 
 Mary Otten
 motte...@gmail.com
 
 
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 mac-access@mac-access.net
 
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Josh Gregory
Right, my community college where I attend college is using version nine 
something.

Sent from my iPhone

On Jul 22, 2013, at 8:24 PM, Sarah k Alawami marri...@gmail.com wrote:

 Actually for me black board is usable, unless you want to view  an attachment 
 sent by a professor. That might have changed, but my university I think is  
 still using black board from 2009. I can use it fine with firefox and another 
 OS and it is totally usable so there again is a difference of equipment but 
 this time on the university side of things. OH btw black board works a lot 
 better w chrome.
 
 Tc.
 On Jul 22, 2013, at 3:52 PM, Josh Gregory joshkar...@gmail.com wrote:
 
 Alright, I, myself, am a political science major in college. I will admit 
 that the Mac may have some accessibility issues, but none that can't be 
 fixed with a bit of software updating and hole patching. I understand that 
 some users have more high-end demand, and that's fine, but what I use the 
 Mac for, mainly PowerPoint reading in preview, which works, maybe takes a 
 bit of fiddling
 with it at first but it does work, and reading PDFs and preview, which, if 
 they're tagged properly, does work. Finally, as I've mentioned to somebody 
 off list, I was able to Get through an online class with blackboard, which, 
 on a separate platform, I know would not have been doable whatsoever.
 
 Sent from my iPhone
 
 On Jul 22, 2013, at 6:13 PM, Mary Otten motte...@gmail.com wrote:
 
 John,
 Seems to me you didn't really address some of Chris's specific issues with 
 Mac as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is 
 a joke compared with Windows; sorry, but cutting and pasting in to text 
 edit isn't my idea of reasonable access. And the fact that I can't read 
 tables in pdf documents is a serious drawback. I know there are work 
 arounds involving the use of Pages with tables and numbers, but again, 
 cutting and pasting back and forth just to do something that ought to be 
 done within a single app is not the same level of usability as you get with 
 a good Windows screen reader. If Apple fixes this issue with the next 
 release of iWork, which ought to be coming soon, then good for them. In the 
 mean time, I don't see how you can say Mac is just as good as Windows for 
 folks who need to do a lot of table reading and editing, or document 
 changes tracking, which is working in MS Word for Windows with screen 
 reader but not with VO and Pages. 
 You made a statement that a lot of folks who criticize Apple accessibility 
 as compared with Windows don't have sufficient knowledge of Mac usage to 
 make such a statement. I would argue that the opposite is also true. I've 
 seen statements from people who admit to not having used Windows ever or to 
 not having used it in years, but they nonetheless feel justified in making 
 statements that are as exaggerated about Windows as the ones you rightly 
 call out re the Mac. 
 There are plenty of things I like about the MacMy other complaint about use 
 of the Mac, which isn't an Apple issue but does affect the usability of the 
 system is the problem producing braille. I understand that there is a 
 Duxbury product in the works for the Mac, although it will be interesting 
 to see how that's going to work, given the state of inaccessibilitry of MS 
 Word and uncertainty about whether Dux will be able to tightly integrate 
 with the new iWork, as it does in Windows with Word. I have a use case 
 involving the receipt of pdf documents that are both text and pictures. I 
 have to integrate these by running ocr on the image only document, then 
 pasting that in between sections of the text-based pdf that have been 
 pasted in to Word. Then I produce ahard copy braille document from that for 
 use each week. I can't do that at all on the Mac. It is easy with Windows. 
 I admit that is a specialized use case. But it does highlight some of the 
 shortcomings that may be encou
 n
 t
 er
 ed by blind folks who want to produce hard copy braille and need to do so 
 in an efficient manner. One of the things I think that some folks minimize 
 is the difference between something that is accessible, at least in name, 
 and something that is efficiently usable. Some of this is learning curve, 
 to be sure. But some of it is just simple efficiency and/or ergonomics, 
 e.g. the business with the cutting and pasting of tables between Pages and 
 Numbers. 
 
 I really hope that Mavericks sees some VO improvements and especially that 
 the new iWork becomes as efficiently usable with VO as it is with JAWS or 
 even NVDA. My Windows machine is close to the end of its life, and I don't 
 want to buy another one, but given some of my use cases, I will need to do 
 that if some stuff isn't made more efficiently usable or accessible at all 
 with the Mac in the next several months.
 Mary
 Mary Otten
 motte...@gmail.com
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address 

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Mary Otten
Actually, you can also deal with an image only pdf with docuscan plus, which I 
have. But there is no way to clean up errors, except laboriously by hand, which 
is a time suck, and then when I'm done, I have an html document, which I guess 
is ok unless I want to interact and copy bits and pieces, but would probably 
work well for many folks. Does this app you're talking about offer any sort of 
means of automating corrections like you can do with k1000 on the Windows side? 

Mary
Mary Otten
motte...@gmail.com


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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Sarah k Alawami
You can save it as word, rtf and other formats and it works well. Iused it to 
read articles sent to me by my prof. Passed the class to. and the service was 
almost flawless. Listen to the video. I think I showed a pdf image thing on 
there.

Tc all.
On Jul 22, 2013, at 5:38 PM, Mary Otten motte...@gmail.com wrote:

 Actually, you can also deal with an image only pdf with docuscan plus, which 
 I have. But there is no way to clean up errors, except laboriously by hand, 
 which is a time suck, and then when I'm done, I have an html document, which 
 I guess is ok unless I want to interact and copy bits and pieces, but would 
 probably work well for many folks. Does this app you're talking about offer 
 any sort of means of automating corrections like you can do with k1000 on the 
 Windows side? 
 
 Mary
 Mary Otten
 motte...@gmail.com
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
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 As the Mac Access Dot Net administrators, we do our very best to ensure that 
 the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 

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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread John Panarese
Hi Mary,
Here is the problem.  Firstly, having been on email lists for years, these 
types of discussions come up, people make suggestions and find solutions, and 
the subject is lost.  Being that I am on so many lists, I have no idea who said 
what and where.

My point is, a lot of what people report or even complain about is either 
subjective or they may not be aware of solutions that others have found.

 For example, with PDFs.  I don’t have the problems you seem to have and I know 
of two clients who extensively have to access PDF documents for their work.  
They use Skim to do so.  I am fine with Preview.  No, Preview will not deal 
with an image PDF.  You need to OCR that first as there is no text VoiceOver 
can read.

 As for word processors and such, again, I have seen at least a half dozen, if 
not more suggestions offered by people on lists and step by step instructions 
how to deal with a variety of issues people find themselves facing.  
Unfortunately, when you go through 500 emails a day on average, it doesn’t 
always stick with me.  Sometimes, I manage to jot down notes or grab a message 
for future reference, but of late, that has become more and more difficult for 
me, as I just don’t have time.  I know the problem of MS word formatting and 
compatibility ,  accessing tables and a variety of other matters have been 
addressed here and in other places.

 My overall point is instead of tossing out general statements about ones 
perceived notions of what can or can’t be done, do a little foot work and 
research on this list’s archives and the other lists out there.  I am far from 
the be all and end all to knowing every accessible application or work around 
for a situation, and I spend a lot of time having to find information for 
others.  It’s out there.  You just have to be willing to look.  Considering 
that the vast majority of us have come from Windows, we should be used to 
having to sometimes think outside the box for solutions.  Accessibility is far 
from perfect on the Mac and I also said initially that I can list my gripes 
just like anyone else, but I don’t find it necessary to  present those gripes 
in broad strokes nor make dramatic statements about Apple’s accessibility 
efforts when I have benefited from those efforts over the last 9 years and no 
how far VoiceOver has come compared to my old iBook running Tiger or my 
original Mac Book running Snow Leopard.  

 As I initially said, for every problem one can toss out in regard to the Mac 
and VoiceOver, someone else can probably toss out three times as many with 
JAWS, Windows Eys, NVDA or any Windows screen reader.  No solution is perfect, 
but I have found, in my own personal experience, and in training clients on the 
Mac for 3 years, that switchers find their Mac experience so much better than 
Windows and I have yet to encounter a client who has told me they can’t do 
something on the Mac that they can do on Windows with the exception of a few 
minor specialty apps and games.  Then again, I have had more clients tell me 
that they have been able to find more solutions on the Mac for things they 
couldn’t do in Windows.

However, this discussion, I think, is running its course, and I personally have 
spent too much time addressing it at this point. My apologies to Gordon and 
Lynne for the diversion.



Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




On Jul 22, 2013, at 6:13 PM, Mary Otten motte...@gmail.com wrote:

 John,
 Seems to me you didn't really address some of Chris's specific issues with 
 Mac as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is a 
 joke compared with Windows; sorry, but cutting and pasting in to text edit 
 isn't my idea of reasonable access. And the fact that I can't read tables in 
 pdf documents is a serious drawback. I know there are work arounds involving 
 the use of Pages with tables and numbers, but again, cutting and pasting back 
 and forth just to do something that ought to be done within a single app is 
 not the same level of usability as you get with a good Windows screen reader. 
 If Apple fixes this issue with the next release of iWork, which ought to be 
 coming soon, then good for them. In the mean time, I don't see how you can 
 say Mac is just as good as Windows for folks who need to do a lot of table 
 reading and editing, or document changes tracking, which is working in MS 
 Word for Windows with screen reader but not with VO and Pages. 
 You made a statement that a lot of folks who criticize Apple accessibility as 
 compared with Windows don't have sufficient knowledge of Mac usage to make 
 such a statement. I would argue that the opposite is also true. I've seen 
 statements from people who 

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-22 Thread Chris Moore
Mary,

I totally agree with everything you have said.

John, it appears you think I am being harsh an expressing an unfounded sweeping 
statement about Mac accessibility.  My opinion is based on fact and experience. 
 You have also assumed that I have not looked for solution either via Google or 
user group such as these which I think is rather arrogant.  You have also 
admitted yourself that you do not know everything, but yet you were quick to 
slap me down for daring to ask more of the Mac years after they were so kind to 
give us a screen reader.  I wonder if Photoshop users should downgrade to 
iPhoto, as it covers the basic right?

John, how long is it since you have used Windows on a regular basis with up to 
date software?  Yes, the Mac has improved since Tiger, but so has the scene on 
Windows and if  u were able to put your feet in both camps you would understand 
where many of us advanced users require more than just editing RTF files, 
reading emails and using the read all command on a PDF.
You would be able to appreciate how some tasks are much superior on Windows.  
This is partially due to competition between various screen reader vendors on 
Windows and the fact that bugs fixes and updates appear more regularly to the 
screen readers in comparison to the Mac.  Talkback on Android also benefits 
from this approach.

I can only assume you do not require the ability to create tables in documents, 
track changes and share documents, work with tagged PDF documents and be able 
to use their various elements.  To be fair, Preview was only ever designed to.. 
well 'preview' I guess! So I suppose we can let Apple off for not including 
structured elements.  I guess Adobe Reader should fill the gap here, as they 
have proven they can develop accessible software such as their e-book reading 
solution..  It is not all bad though, as I do like the way Voiceover announces 
that a word has been spelt incorrectly after hitting the spacebar.  The 
equivalent on Windows is F7 which still does not check spelling as you type, 
despite sighted users getting this information live as a red underline appears 
to indicate an error.

There is no way I would recommend any professional using Windows to switch to 
the Mac at this stage.  I am not sure exactly what your training programme 
covers or what you use your  Mac for on a daily basis.  I am glad it meets your 
needs and I wonder if you ever did move back to Windows if you would be more at 
home with Dolphin's Guides software.

Right, I am going to try and go back to sleep if the thunder and lightning 
allows me.

Take care 

Chris 

On 22 Jul 2013, at 23:13, Mary Otten motte...@gmail.com wrote:

 John,
 Seems to me you didn't really address some of Chris's specific issues with 
 Mac as compared to his use of Jaws or NVDA with Windows. pdf on the Mac is a 
 joke compared with Windows; sorry, but cutting and pasting in to text edit 
 isn't my idea of reasonable access. And the fact that I can't read tables in 
 pdf documents is a serious drawback. I know there are work arounds involving 
 the use of Pages with tables and numbers, but again, cutting and pasting back 
 and forth just to do something that ought to be done within a single app is 
 not the same level of usability as you get with a good Windows screen reader. 
 If Apple fixes this issue with the next release of iWork, which ought to be 
 coming soon, then good for them. In the mean time, I don't see how you can 
 say Mac is just as good as Windows for folks who need to do a lot of table 
 reading and editing, or document changes tracking, which is working in MS 
 Word for Windows with screen reader but not with VO and Pages. 
 You made a statement that a lot of folks who criticize Apple accessibility as 
 compared with Windows don't have sufficient knowledge of Mac usage to make 
 such a statement. I would argue that the opposite is also true. I've seen 
 statements from people who admit to not having used Windows ever or to not 
 having used it in years, but they nonetheless feel justified in making 
 statements that are as exaggerated about Windows as the ones you rightly call 
 out re the Mac. 
 There are plenty of things I like about the MacMy other complaint about use 
 of the Mac, which isn't an Apple issue but does affect the usability of the 
 system is the problem producing braille. I understand that there is a Duxbury 
 product in the works for the Mac, although it will be interesting to see how 
 that's going to work, given the state of inaccessibilitry of MS Word and 
 uncertainty about whether Dux will be able to tightly integrate with the new 
 iWork, as it does in Windows with Word. I have a use case involving the 
 receipt of pdf documents that are both text and pictures. I have to integrate 
 these by running ocr on the image only document, then pasting that in between 
 sections of the text-based pdf that have been pasted in to Word. Then I 
 produce ahard copy braille document from 

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-21 Thread Chris Moore
.
 
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 20, 2013, at 6:31 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there are 
 things I'd like to see, things I'd have done differently; but that applies 
 to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, it is 
 still lacking in what I would consider to be basic accessibility and, more 
 importantly, usability.  People like Anne Robertson (on this list) have come 
 up with workarounds to get past issues that t we really shouldn't have to be 
 working around.  With every new update I hope that some new features will be 
 introduced, but more importantly I want longstanding bugs to have gone away. 
  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those who 
 want a glorified mediaplayer.  It is not a productivity machine at this 
 stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is 
 half baked and very buggy.  I could never recommend the Mac as a productive 
 tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  
 We also need to shame Apple by bringing it to the attention of mainstream 
 press  Let's try and convince someone to publish an article on how crap 
 Voiceover is on the Mac.  We only ever seem to get a slight update each 
 time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent on 
 IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both 
 cases a lot of the bugs had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it. Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-21 Thread John Panarese
 know blind people productively using the Mac 
 every day for their work, and I can give you several testimonials from 
 former Windows users who will flat out tell you that Mac accessibility is 
 superior to that in Windows hands down.  I just had this conversation with a 
 client who is a former JAWS user who was using Windows since 1994 and still 
 uses Windows because he paid for a SMA.
 
 In any event, to assume Apple is done with accessibility or has done so to 
 legally get by is a generally opinionated statement that has no factual or 
 concrete evidence beyond personal belief.  How far the Mac has come since 
 Tiger, including Lion to Mountain Lion, is proof enough, and if it’s not 
 satisfactory enough to you, that is your problem and not a general 
 reflection of the state of accessibility among most blind Mac users.  Is it 
 perfect?  Of course not.  I can list the flaws as readily as anyone else, 
 especially since I train folks to use the Mac every day.  However, as I 
 said, I can list just as many in Windows, if not more in some regard.  Also, 
 well, show me an operating system the blind can use with perfection.   We 
 can go on and on about our accessibility gripes about every operating 
 system, but in many cases, the reality does not truly reflect our narrow 
 world views of things.
 
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 20, 2013, at 6:31 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there are 
 things I'd like to see, things I'd have done differently; but that applies 
 to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, it 
 is still lacking in what I would consider to be basic accessibility and, 
 more importantly, usability.  People like Anne Robertson (on this list) 
 have come up with workarounds to get past issues that t we really shouldn't 
 have to be working around.  With every new update I hope that some new 
 features will be introduced, but more importantly I want longstanding bugs 
 to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those who 
 want a glorified mediaplayer.  It is not a productivity machine at this 
 stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is 
 half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  
 We also need to shame Apple by bringing it to the attention of mainstream 
 press  Let's try and convince someone to publish an article on how crap 
 Voiceover is on the Mac.  We only ever seem to get a slight update each 
 time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent 
 on IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it. Excuse me, but I 
 paid 100 dollars to become a dev, not a person whom won't be listen to!  
 Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view

State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Dónal Fitzpatrick
Chris,

Dealing with both your mails in one here.  I wholeheartedly agree.  I've been 
convinced for almost 2 years that Apple sees their job in terms of 
accessibility for the blind, specifically on OSX but to a lesser extent on IOS, 
as done.  They can walk into any courtroom and claim, with justification, that 
they are in compliance with ADA, section 508, EU disability legislation etc.  
Afraid in my view OSX accessibility is dying on the vine so we may as well 
accept that what we have now is as good as it's going to get.

Cheers,

Dónal
On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:

 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both cases a 
 lot of the bugs had to do with things in IOS7 and in Mavericks both which are 
 broken accessibility wise.  Again, I can't legally reveal what these things 
 are, but the response I finally got back directly from engineering, was 
 something to the effect of we know about this bug, however, what you are 
 experiencing is exactly the way it's supposed to behave, so learn how to deal 
 with it.  Excuse me, but I paid 100 dollars to become a dev, not a person 
 whom won't be listen to!  Frankly, I'm almost ready to give engineering a 
 piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I doubt 
 they will continue to improve accessibility in GB as I have not ten no more 
 responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care (or 
 whatever the PR gurus call them these days) have excelled themselves. See 
 the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in Logic 
 Pro X is limited.  We are continuing to work on improving accessibility. We 
 appreciate your feedback while we work towards this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised dissemination, 
 distribution or copying of this message and any attachments is strictly 
 prohibited. If you have received this e-mail in error, please notify the 
 sender and delete the message. Any views or opinions presented in this 
 e-mail may solely be the views of the author and cannot be relied upon as 
 being those of Dublin City University. E-mail communications such as this 
 cannot be guaranteed to be virus-free, timely, secure or error-free and 
 Dublin City University does not accept liability for any such matters or 
 their consequences. Please consider the environment before printing this 
 e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum 
 at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
 either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Chris Moore
I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is half 
baked and very buggy.  I could never recommend the Mac as a productive tool for 
the blind.

I don't think we should give up though, we need to keep up the pressure.  We 
also need to shame Apple by bringing it to the attention of mainstream press  
Let's try and convince someone to publish an article on how crap Voiceover is 
on the Mac.  We only ever seem to get a slight update each time a new OS comes 
out.

We need to keep making a noise and more of it.

Chris 
On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie wrote:

 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've been 
 convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent on 
 IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying on 
 the vine so we may as well accept that what we have now is as good as it's 
 going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both cases 
 a lot of the bugs had to do with things in IOS7 and in Mavericks both which 
 are broken accessibility wise.  Again, I can't legally reveal what these 
 things are, but the response I finally got back directly from engineering, 
 was something to the effect of we know about this bug, however, what you are 
 experiencing is exactly the way it's supposed to behave, so learn how to 
 deal with it.  Excuse me, but I paid 100 dollars to become a dev, not a 
 person whom won't be listen to!  Frankly, I'm almost ready to give 
 engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I doubt 
 they will continue to improve accessibility in GB as I have not ten no more 
 responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care (or 
 whatever the PR gurus call them these days) have excelled themselves. See 
 the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in Logic 
 Pro X is limited.  We are continuing to work on improving accessibility. 
 We appreciate your feedback while we work towards this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised dissemination, 
 distribution or copying of this message and any attachments is strictly 
 prohibited. If you have received this e-mail in error, please notify the 
 sender and delete the message. Any views or opinions presented in this 
 e-mail may solely be the views of the author and cannot be relied upon as 
 being those of Dublin City University. E-mail communications such as this 
 cannot be guaranteed to be virus-free, timely, secure or error-free and 
 Dublin City University does not accept liability for any such matters or 
 their consequences. Please consider the environment before printing this 
 e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum 
 at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Dónal Fitzpatrick
Chris,

Just to be clear I think they've done a stellar job on IOS.  Sure there are 
things I'd like to see, things I'd have done differently; but that applies to 
my own development work (in retrospect) as well.

The reality is that four and a half years after iWork 09 was released, it is 
still lacking in what I would consider to be basic accessibility and, more 
importantly, usability.  People like Anne Robertson (on this list) have come up 
with workarounds to get past issues that t we really shouldn't have to be 
working around.  With every new update I hope that some new features will be 
introduced, but more importantly I want longstanding bugs to have gone away.  
Neither happens.

Like you, I've stopped recommending the mac for anyone other than those who 
want a glorified mediaplayer.  It is not a productivity machine at this stage.

Dónal
On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:

 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is 
 half baked and very buggy.  I could never recommend the Mac as a productive 
 tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  We 
 also need to shame Apple by bringing it to the attention of mainstream press  
 Let's try and convince someone to publish an article on how crap Voiceover is 
 on the Mac.  We only ever seem to get a slight update each time a new OS 
 comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent on 
 IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying on 
 the vine so we may as well accept that what we have now is as good as it's 
 going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both cases 
 a lot of the bugs had to do with things in IOS7 and in Mavericks both which 
 are broken accessibility wise.  Again, I can't legally reveal what these 
 things are, but the response I finally got back directly from engineering, 
 was something to the effect of we know about this bug, however, what you 
 are experiencing is exactly the way it's supposed to behave, so learn how 
 to deal with it.  Excuse me, but I paid 100 dollars to become a dev, not a 
 person whom won't be listen to!  Frankly, I'm almost ready to give 
 engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I doubt 
 they will continue to improve accessibility in GB as I have not ten no more 
 responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care (or 
 whatever the PR gurus call them these days) have excelled themselves. See 
 the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised dissemination, 
 distribution or copying of this message and any attachments is strictly 
 prohibited. If you have received this e-mail in error, please notify the 
 sender and delete the message. Any views or opinions presented in this 
 e-mail may solely be the views of the author and cannot be relied upon as 
 being those of Dublin City University. E-mail communications such as this 
 cannot be guaranteed to be virus-free, timely, secure or error-free

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Brian Fischler
Hey All,

Funny as the message you got from Apple on Logic is the same exact response I 
have gotten for years from Apple about the awful accessibility of Numbers which 
I now no longer use. I got blasted on this list for listing several issues with 
mountain lion and voiceover when it came out. One of the biggest being how they 
reversed webspots in safari. How in the world could this not have been noticed 
if they are actually testing accessibility? In Lion you would hit VO command 
right bracket and you could go down down a page to the next webspot, not in 
Mountain Lion they reversed it which makes no sense as you click VO command 
right bracket and instead of going down and to the right, right bracket takes 
you to the left, and left bracket takes you to the right. Ok, simple enough to 
fix I assumed, and assumed in the next mountain lion update it would be 
corrected. Nope, they never fixed what seemed to me to probably be one of the 
easiest things to fix. There have been virtually zero improvements to VO in any 
mountain lion updates. I will continue using my mac, and do love my mac, but 
have been very disappointed with VO improvements in mountain lion, and will be 
hesitant to upgrade to maverick as I am worried or concerned about more idiotic 
VO things that Apple obviously doesn't test. I'm sorry but you can't tell me 
this webspot thing was tested as anyone who used it before mountain lion would 
have noticed immediately in mountain lion how broken it was. Just my thoughts. 
On Jul 20, 2013, at 6:25 AM, Chris Moore moor...@blueyonder.co.uk wrote:

 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is 
 half baked and very buggy.  I could never recommend the Mac as a productive 
 tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  We 
 also need to shame Apple by bringing it to the attention of mainstream press  
 Let's try and convince someone to publish an article on how crap Voiceover is 
 on the Mac.  We only ever seem to get a slight update each time a new OS 
 comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent on 
 IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying on 
 the vine so we may as well accept that what we have now is as good as it's 
 going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both cases 
 a lot of the bugs had to do with things in IOS7 and in Mavericks both which 
 are broken accessibility wise.  Again, I can't legally reveal what these 
 things are, but the response I finally got back directly from engineering, 
 was something to the effect of we know about this bug, however, what you 
 are experiencing is exactly the way it's supposed to behave, so learn how 
 to deal with it.  Excuse me, but I paid 100 dollars to become a dev, not a 
 person whom won't be listen to!  Frankly, I'm almost ready to give 
 engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I doubt 
 they will continue to improve accessibility in GB as I have not ten no more 
 responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care (or 
 whatever the PR gurus call them these days) have excelled themselves. See 
 the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Josh Gregory
Definitely agree, and I would hate to see them go the way of humanware, not 
saying that they or Apple are bad companies, but both companies responses could 
definitely be improved a bit.

Sent from my iPhone

On Jul 20, 2013, at 1:30 PM, Brian Fischler blindga...@gmail.com wrote:

 Hey All,
 
 Funny as the message you got from Apple on Logic is the same exact response I 
 have gotten for years from Apple about the awful accessibility of Numbers 
 which I now no longer use. I got blasted on this list for listing several 
 issues with mountain lion and voiceover when it came out. One of the biggest 
 being how they reversed webspots in safari. How in the world could this not 
 have been noticed if they are actually testing accessibility? In Lion you 
 would hit VO command right bracket and you could go down down a page to the 
 next webspot, not in Mountain Lion they reversed it which makes no sense as 
 you click VO command right bracket and instead of going down and to the 
 right, right bracket takes you to the left, and left bracket takes you to the 
 right. Ok, simple enough to fix I assumed, and assumed in the next mountain 
 lion update it would be corrected. Nope, they never fixed what seemed to me 
 to probably be one of the easiest things to fix. There have been virtually 
 zero improvements to VO in any mountain lion updates. I will continue using 
 my mac, and do love my mac, but have been very disappointed with VO 
 improvements in mountain lion, and will be hesitant to upgrade to maverick as 
 I am worried or concerned about more idiotic VO things that Apple obviously 
 doesn't test. I'm sorry but you can't tell me this webspot thing was tested 
 as anyone who used it before mountain lion would have noticed immediately in 
 mountain lion how broken it was. Just my thoughts. 
 On Jul 20, 2013, at 6:25 AM, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac is 
 half baked and very buggy.  I could never recommend the Mac as a productive 
 tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  We 
 also need to shame Apple by bringing it to the attention of mainstream press 
  Let's try and convince someone to publish an article on how crap Voiceover 
 is on the Mac.  We only ever seem to get a slight update each time a new OS 
 comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent on 
 IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both 
 cases a lot of the bugs had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it.  Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I doubt 
 they will continue to improve accessibility in GB as I have not ten no 
 more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread John Panarese
, I'm almost 
 ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I doubt 
 they will continue to improve accessibility in GB as I have not ten no 
 more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University does 
 not accept liability for any such matters or their consequences. Please 
 consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
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 Subscribe to the list's RSS feed from:
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 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum 
 at either the list's own dedicated web archive:
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 or at the public Mail Archive:
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 Subscribe to the list's RSS feed from:
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 As the Mac Access Dot Net administrators, we do our very best to ensure 
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 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Sarah k Alawami
 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both 
 cases a lot of the bugs had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it. Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Daniela Rubio
 is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both 
 cases a lot of the bugs had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it. Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Brian Fischler
 to get a slight update each 
 time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent on 
 IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is dying 
 on the vine so we may as well accept that what we have now is as good as 
 it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, and 
 under no circumstances anything more.  I've reported through bug reporter 
 many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both 
 cases a lot of the bugs had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it. Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread John Panarese
 to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it. Excuse me, but I 
 paid 100 dollars to become a dev, not a person whom won't be listen to!  
 Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail 
 in error, please notify the sender and delete the message. Any views 
 or opinions presented in this e-mail may solely be the views of the 
 author and cannot be relied upon as being those of Dublin City 
 University. E-mail communications such as this cannot be guaranteed to 
 be virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to 
 ensure that the Mac-Access E-Mal list remains malware, spyware, 
 Trojan, virus and worm-free. However, this should in no way replace 
 your own security strategy.  We assume neither liability nor 
 responsibility should something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Brian Fischler
 
 shouldn't have to be working around.  With every new update I hope that 
 some new features will be introduced, but more importantly I want 
 longstanding bugs to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those 
 who want a glorified mediaplayer.  It is not a productivity machine at 
 this stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac 
 is half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure.  
 We also need to shame Apple by bringing it to the attention of mainstream 
 press  Let's try and convince someone to publish an article on how crap 
 Voiceover is on the Mac.  We only ever seem to get a slight update each 
 time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  I've 
 been convinced for almost 2 years that Apple sees their job in terms of 
 accessibility for the blind, specifically on OSX but to a lesser extent 
 on IOS, as done.  They can walk into any courtroom and claim, with 
 justification, that they are in compliance with ADA, section 508, EU 
 disability legislation etc.  Afraid in my view OSX accessibility is 
 dying on the vine so we may as well accept that what we have now is as 
 good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it. Excuse me, but I 
 paid 100 dollars to become a dev, not a person whom won't be listen to! 
  Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail 
 in error, please notify the sender and delete the message. Any views 
 or opinions presented in this e-mail may solely be the views of the 
 author and cannot be relied upon as being those of Dublin City 
 University. E-mail communications such as this cannot be guaranteed 
 to be virus-free, timely, secure or error-free and Dublin City 
 University does not accept liability for any such matters or their 
 consequences. Please consider the environment before printing this 
 e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Mike Arrigo
 had to do with things in IOS7 and in Mavericks 
 both which are broken accessibility wise.  Again, I can't legally reveal 
 what these things are, but the response I finally got back directly from 
 engineering, was something to the effect of we know about this bug, 
 however, what you are experiencing is exactly the way it's supposed to 
 behave, so learn how to deal with it. Excuse me, but I paid 100 dollars 
 to become a dev, not a person whom won't be listen to!  Frankly, I'm 
 almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not ten 
 no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care 
 (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards this 
 goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail in 
 error, please notify the sender and delete the message. Any views or 
 opinions presented in this e-mail may solely be the views of the author 
 and cannot be relied upon as being those of Dublin City University. 
 E-mail communications such as this cannot be guaranteed to be 
 virus-free, timely, secure or error-free and Dublin City University 
 does not accept liability for any such matters or their consequences. 
 Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
 forum at either the list's own dedicated web archive:
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access 
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
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 As the Mac Access Dot Net administrators, we do our very best to ensure 
 that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
 and worm-free. However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should 
 something unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 
 --- Mac Access At Mac Access Dot Net ---
 
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 You can find an archive of all messages postedto the Mac-Access forum 
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Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread John Panarese
, 2013, at 6:31 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there 
 are things I'd like to see, things I'd have done differently; but that 
 applies to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, it 
 is still lacking in what I would consider to be basic accessibility and, 
 more importantly, usability.  People like Anne Robertson (on this list) 
 have come up with workarounds to get past issues that t we really 
 shouldn't have to be working around.  With every new update I hope that 
 some new features will be introduced, but more importantly I want 
 longstanding bugs to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those 
 who want a glorified mediaplayer.  It is not a productivity machine at 
 this stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac 
 is half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the pressure. 
  We also need to shame Apple by bringing it to the attention of 
 mainstream press  Let's try and convince someone to publish an article 
 on how crap Voiceover is on the Mac.  We only ever seem to get a slight 
 update each time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that what 
 we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX.  
 In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we know 
 about this bug, however, what you are experiencing is exactly the way 
 it's supposed to behave, so learn how to deal with it. Excuse me, but 
 I paid 100 dollars to become a dev, not a person whom won't be listen 
 to!  Frankly, I'm almost ready to give engineering a piece of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility in 
 Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards 
 this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this e-mail 
 in error, please notify the sender and delete the message. Any views 
 or opinions presented in this e-mail may solely be the views of the 
 author and cannot be relied upon as being those of Dublin City 
 University. E-mail

Re: State of Apple Accessibility (was: Re: Logic Pro X accessibility: the view from Cupertino)

2013-07-20 Thread Brian Fischler
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Jul 20, 2013, at 6:31 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Chris,
 
 Just to be clear I think they've done a stellar job on IOS.  Sure there 
 are things I'd like to see, things I'd have done differently; but that 
 applies to my own development work (in retrospect) as well.
 
 The reality is that four and a half years after iWork 09 was released, 
 it is still lacking in what I would consider to be basic accessibility 
 and, more importantly, usability.  People like Anne Robertson (on this 
 list) have come up with workarounds to get past issues that t we really 
 shouldn't have to be working around.  With every new update I hope that 
 some new features will be introduced, but more importantly I want 
 longstanding bugs to have gone away.  Neither happens.
 
 Like you, I've stopped recommending the mac for anyone other than those 
 who want a glorified mediaplayer.  It is not a productivity machine at 
 this stage.
 
 Dónal
 On 20 Jul 2013, at 11:25, Chris Moore moor...@blueyonder.co.uk wrote:
 
 I agree, Mac OS X accessibility sucks.  iOS is far superior and the Mac 
 is half baked and very buggy.  I could never recommend the Mac as a 
 productive tool for the blind.
 
 I don't think we should give up though, we need to keep up the 
 pressure.  We also need to shame Apple by bringing it to the attention 
 of mainstream press  Let's try and convince someone to publish an 
 article on how crap Voiceover is on the Mac.  We only ever seem to get 
 a slight update each time a new OS comes out.
 
 We need to keep making a noise and more of it.
 
 Chris 
 On 20 Jul 2013, at 11:08, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Chris,
 
 Dealing with both your mails in one here.  I wholeheartedly agree.  
 I've been convinced for almost 2 years that Apple sees their job in 
 terms of accessibility for the blind, specifically on OSX but to a 
 lesser extent on IOS, as done.  They can walk into any courtroom and 
 claim, with justification, that they are in compliance with ADA, 
 section 508, EU disability legislation etc.  Afraid in my view OSX 
 accessibility is dying on the vine so we may as well accept that what 
 we have now is as good as it's going to get.
 
 Cheers,
 
 Dónal
 On 20 Jul 2013, at 06:31, Chris Gilland ch...@clgproductions.com 
 wrote:
 
 And, though I cannot go into the specifics due to NDA, I'll say this, 
 and under no circumstances anything more.  I've reported through bug 
 reporter many many bugs as I'm an Apple Dev both for IOS and for OSX. 
  In both cases a lot of the bugs had to do with things in IOS7 and in 
 Mavericks both which are broken accessibility wise.  Again, I can't 
 legally reveal what these things are, but the response I finally got 
 back directly from engineering, was something to the effect of we 
 know about this bug, however, what you are experiencing is exactly 
 the way it's supposed to behave, so learn how to deal with it. Excuse 
 me, but I paid 100 dollars to become a dev, not a person whom won't 
 be listen to!  Frankly, I'm almost ready to give engineering a piece 
 of my mind!
 
 Chris.
 
 - Original Message - From: Sarah k Alawami 
 marri...@gmail.com
 To: Mac OSX  iOS Accessibility mac-access@mac-access.net
 Sent: Friday, July 19, 2013 1:41 PM
 Subject: Re: Logic Pro X accessibility: the view from Cupertino
 
 
 It's the same canned response  I received with GB as well. In fact I 
 doubt they will continue to improve accessibility in GB as I have not 
 ten no more responses even through the bug tracker I use.
 On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com 
 wrote:
 
 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
 dfitz...@computing.dcu.ie wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer 
 care (or whatever the PR gurus call them these days) have excelled 
 themselves. See the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello,
 Thank you for your email. At this time, support for accessibility 
 in Logic Pro X is limited.  We are continuing to work on improving 
 accessibility. We appreciate your feedback while we work towards 
 this goal.
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing,
 Dublin City University,
 Glasnevin,
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and 
 are intended solely for use by the addressee. Any unauthorised 
 dissemination, distribution or copying of this message and any 
 attachments is strictly prohibited. If you have received this 
 e-mail in error, please notify the sender

Re: Logic Pro X accessibility: the view from Cupertino

2013-07-19 Thread Josh Gregory
This reminds me of humanware, LOL.

Sent from my iPhone

On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
wrote:

 Well this is truly helpful!  Really Apple accessibility customer care (or 
 whatever the PR gurus call them these days) have excelled themselves.  See 
 the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello, 
 Thank you for your email. At this time, support for accessibility in Logic 
 Pro X is limited.  We are continuing to work on improving accessibility. We 
 appreciate your feedback while we work towards this goal. 
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing, 
 Dublin City University,
 Glasnevin, 
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised dissemination, 
 distribution or copying of this message and any attachments is strictly 
 prohibited. If you have received this e-mail in error, please notify the 
 sender and delete the message. Any views or opinions presented in this e-mail 
 may solely be the views of the author and cannot be relied upon as being 
 those of Dublin City University. E-mail communications such as this cannot be 
 guaranteed to be virus-free, timely, secure or error-free and Dublin City 
 University does not accept liability for any such matters or their 
 consequences. Please consider the environment before printing this e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
 either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure that 
 the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
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or at the public Mail Archive:
http://www.mail-archive.com/mac-access@mac-access.net/.
Subscribe to the list's RSS feed from:
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As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
happen.

Please remember to update your membership preferences periodically by visiting 
the list website at:
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Re: Logic Pro X accessibility: the view from Cupertino

2013-07-19 Thread Sarah k Alawami
It's the same canned response  I received with GB as well. In fact I doubt they 
will continue to improve accessibility in GB as I have not ten no more 
responses even through the bug tracker I use. 
On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:

 This reminds me of humanware, LOL.
 
 Sent from my iPhone
 
 On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Well this is truly helpful!  Really Apple accessibility customer care (or 
 whatever the PR gurus call them these days) have excelled themselves.  See 
 the reply in its entirety below:
 
 Does my sarcasm come across?
 
 Dónal
 
 (message starts)
 
 Hello, 
 Thank you for your email. At this time, support for accessibility in Logic 
 Pro X is limited.  We are continuing to work on improving accessibility. We 
 appreciate your feedback while we work towards this goal. 
 Apple Accessibility
 
 (message ends)
 Dr. Dónal Fitzpatrick,
 School of Computing, 
 Dublin City University,
 Glasnevin, 
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
 Email Disclaimer
 This e-mail and any files transmitted with it are confidential and are 
 intended solely for use by the addressee. Any unauthorised dissemination, 
 distribution or copying of this message and any attachments is strictly 
 prohibited. If you have received this e-mail in error, please notify the 
 sender and delete the message. Any views or opinions presented in this 
 e-mail may solely be the views of the author and cannot be relied upon as 
 being those of Dublin City University. E-mail communications such as this 
 cannot be guaranteed to be virus-free, timely, secure or error-free and 
 Dublin City University does not accept liability for any such matters or 
 their consequences. Please consider the environment before printing this 
 e-mail.
 
 
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
 either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure that 
 the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
 either the list's own dedicated web archive:
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 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
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 As the Mac Access Dot Net administrators, we do our very best to ensure that 
 the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 

--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
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or at the public Mail Archive:
http://www.mail-archive.com/mac-access@mac-access.net/.
Subscribe to the list's RSS feed from:
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As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
happen.

Please remember to update your membership preferences periodically by visiting 
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Logic Pro X accessibility: the view from Cupertino

2013-07-19 Thread Dónal Fitzpatrick
Well this is truly helpful!  Really Apple accessibility customer care (or 
whatever the PR gurus call them these days) have excelled themselves.  See the 
reply in its entirety below:

Does my sarcasm come across?

Dónal

(message starts)

Hello, 
Thank you for your email. At this time, support for accessibility in Logic Pro 
X is limited.  We are continuing to work on improving accessibility. We 
appreciate your feedback while we work towards this goal. 
Apple Accessibility

(message ends)
Dr. Dónal Fitzpatrick,
School of Computing, 
Dublin City University,
Glasnevin, 
Dublin 9, Ireland
Tel. +353-(0)1-700-8929
fax: +353-(0)1-700-5442
email: dfitzpat (at) computing.dcu.ie

Email Disclaimer
This e-mail and any files transmitted with it are confidential and are 
intended solely for use by the addressee. Any unauthorised dissemination, 
distribution or copying of this message and any attachments is strictly 
prohibited. If you have received this e-mail in error, please notify the sender 
and delete the message. Any views or opinions presented in this e-mail may 
solely be the views of the author and cannot be relied upon as being those of 
Dublin City University. E-mail communications such as this cannot be guaranteed 
to be virus-free, timely, secure or error-free and Dublin City University does 
not accept liability for any such matters or their consequences. Please 
consider the environment before printing this e-mail.




--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
or at the public Mail Archive:
http://www.mail-archive.com/mac-access@mac-access.net/.
Subscribe to the list's RSS feed from:
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As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
happen.

Please remember to update your membership preferences periodically by visiting 
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Re: Logic Pro X accessibility: the view from Cupertino

2013-07-19 Thread Chris Gilland
I agree.  I'm pretty much at the point where frankly, I've given up on ever 
e-mailing Apple Accessibility.  It just never seems to be any use.


chris.

- Original Message - 
From: Dónal Fitzpatrick dfitz...@computing.dcu.ie

To: Mac OSX  iOS Accessibility mac-access@mac-access.net
Sent: Friday, July 19, 2013 11:45 AM
Subject: Logic Pro X accessibility: the view from Cupertino


Well this is truly helpful!  Really Apple accessibility customer care (or 
whatever the PR gurus call them these days) have excelled themselves.  See 
the reply in its entirety below:


Does my sarcasm come across?

Dónal

(message starts)

Hello,
Thank you for your email. At this time, support for accessibility in Logic 
Pro X is limited.  We are continuing to work on improving accessibility. We 
appreciate your feedback while we work towards this goal.

Apple Accessibility

(message ends)
Dr. Dónal Fitzpatrick,
School of Computing,
Dublin City University,
Glasnevin,
Dublin 9, Ireland
Tel. +353-(0)1-700-8929
fax: +353-(0)1-700-5442
email: dfitzpat (at) computing.dcu.ie

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Re: Logic Pro X accessibility: the view from Cupertino

2013-07-19 Thread Chris Gilland
And, though I cannot go into the specifics due to NDA, I'll say this, and 
under no circumstances anything more.  I've reported through bug reporter 
many many bugs as I'm an Apple Dev both for IOS and for OSX.  In both cases 
a lot of the bugs had to do with things in IOS7 and in Mavericks both which 
are broken accessibility wise.  Again, I can't legally reveal what these 
things are, but the response I finally got back directly from engineering, 
was something to the effect of we know about this bug, however, what you are 
experiencing is exactly the way it's supposed to behave, so learn how to 
deal with it.  Excuse me, but I paid 100 dollars to become a dev, not a 
person whom won't be listen to!  Frankly, I'm almost ready to give 
engineering a piece of my mind!


Chris.

- Original Message - 
From: Sarah k Alawami marri...@gmail.com

To: Mac OSX  iOS Accessibility mac-access@mac-access.net
Sent: Friday, July 19, 2013 1:41 PM
Subject: Re: Logic Pro X accessibility: the view from Cupertino


It's the same canned response  I received with GB as well. In fact I doubt 
they will continue to improve accessibility in GB as I have not ten no more 
responses even through the bug tracker I use.

On Jul 19, 2013, at 9:29 AM, Josh Gregory joshkar...@gmail.com wrote:


This reminds me of humanware, LOL.

Sent from my iPhone

On Jul 19, 2013, at 11:45 AM, Dónal Fitzpatrick 
dfitz...@computing.dcu.ie wrote:


Well this is truly helpful!  Really Apple accessibility customer care (or 
whatever the PR gurus call them these days) have excelled themselves. 
See the reply in its entirety below:


Does my sarcasm come across?

Dónal

(message starts)

Hello,
Thank you for your email. At this time, support for accessibility in 
Logic Pro X is limited.  We are continuing to work on improving 
accessibility. We appreciate your feedback while we work towards this 
goal.

Apple Accessibility

(message ends)
Dr. Dónal Fitzpatrick,
School of Computing,
Dublin City University,
Glasnevin,
Dublin 9, Ireland
Tel. +353-(0)1-700-8929
fax: +353-(0)1-700-5442
email: dfitzpat (at) computing.dcu.ie

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Re: Logic Pro X Accessibility

2013-07-17 Thread Dónal Fitzpatrick
Hi Lynne,

*smile*  I asked exactly the same question last night.  thus far no responses.  
I'd buy it for testing purposes, but at €179 it could prove an expensive 
mistake.

Dónal
On 17 Jul 2013, at 16:27, Mrs. Lynnette Annabel Smith ly...@mac-access.net 
wrote:

 Hello everybody
 
 Does anybody know whether the new version of Logic Pro X is accessible? I see 
 it is in the App store, and I'm wondering whether we'd get better results 
 with an editor like that which is designed for the type of work Gordon wants 
 to do.
 Thoughts, please?
 
 Warm regards
 
 Lynne
 
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 mac-access@mac-access.net
 
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Dublin City University,
Glasnevin, 
Dublin 9, Ireland
Tel. +353-(0)1-700-8929
fax: +353-(0)1-700-5442
email: dfitzpat (at) computing.dcu.ie

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RE: Logic Pro X Accessibility

2013-07-17 Thread Isaac
What version of logic are you referring to?

-Original Message-
From: mac-access-boun...@mac-access.net
[mailto:mac-access-boun...@mac-access.net] On Behalf Of Mrs. Lynnette
Annabel Smith
Sent: Wednesday, July 17, 2013 10:27 AM
To: Mac OSX  iOS Accessibility
Subject: Logic Pro X Accessibility

Hello everybody

Does anybody know whether the new version of Logic Pro X is accessible? I
see it is in the App store, and I'm wondering whether we'd get better
results with an editor like that which is designed for the type of work
Gordon wants to do.
Thoughts, please?

Warm regards

Lynne

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Logic Pro X Accessibility

2013-07-17 Thread Mrs. Lynnette Annabel Smith
Hello everybody

Does anybody know whether the new version of Logic Pro X is accessible? I see 
it is in the App store, and I'm wondering whether we'd get better results with 
an editor like that which is designed for the type of work Gordon wants to do.
Thoughts, please?

Warm regards

Lynne

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Re: Logic Pro X Accessibility

2013-07-17 Thread Dónal Fitzpatrick
the new one that is just out.
On 17 Jul 2013, at 16:45, Isaac isaac.heb...@gmail.com wrote:

 What version of logic are you referring to?
 
 -Original Message-
 From: mac-access-boun...@mac-access.net
 [mailto:mac-access-boun...@mac-access.net] On Behalf Of Mrs. Lynnette
 Annabel Smith
 Sent: Wednesday, July 17, 2013 10:27 AM
 To: Mac OSX  iOS Accessibility
 Subject: Logic Pro X Accessibility
 
 Hello everybody
 
 Does anybody know whether the new version of Logic Pro X is accessible? I
 see it is in the App store, and I'm wondering whether we'd get better
 results with an editor like that which is designed for the type of work
 Gordon wants to do.
 Thoughts, please?
 
 Warm regards
 
 Lynne
 
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Dublin City University,
Glasnevin, 
Dublin 9, Ireland
Tel. +353-(0)1-700-8929
fax: +353-(0)1-700-5442
email: dfitzpat (at) computing.dcu.ie

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Re: Logic Pro X Accessibility

2013-07-17 Thread Mrs. Lynnette Annabel Smith
Hello Donal

My only excuse here is that we are just catching up on mail. If nobody else has 
tested this, I will and let you know.

Lynne

On 17 Jul 2013, at 16:30, Dónal Fitzpatrick dfitz...@computing.dcu.ie wrote:

 Hi Lynne,
 
 *smile*  I asked exactly the same question last night.  thus far no 
 responses.  I'd buy it for testing purposes, but at €179 it could prove an 
 expensive mistake.
 

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Re: Logic Pro X Accessibility

2013-07-17 Thread Mrs. Lynnette Annabel Smith
I'm referring to the brand new version just released.

Lynne

On 17 Jul 2013, at 16:45, Isaac isaac.heb...@gmail.com wrote:

 What version of logic are you referring to?

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Re: Logic Pro X Accessibility

2013-07-17 Thread Dónal Fitzpatrick
Thank you Lynne. I've asked Apple Accessibility for information but I suspect 
my mail, like most of the mails I send to apple Accessibility, will disappear 
into the black hole of Cupertino!

Cheers,

Dónal

On 17 Jul 2013, at 16:50, Mrs. Lynnette Annabel Smith ly...@mac-access.net 
wrote:

 Hello Donal
 
 My only excuse here is that we are just catching up on mail. If nobody else 
 has tested this, I will and let you know.
 
 Lynne
 
 On 17 Jul 2013, at 16:30, Dónal Fitzpatrick dfitz...@computing.dcu.ie wrote:
 
 Hi Lynne,
 
 *smile*  I asked exactly the same question last night.  thus far no 
 responses.  I'd buy it for testing purposes, but at €179 it could prove an 
 expensive mistake.
 
 
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 To reply to this post, please address your message to 
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 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/

Dr. Dónal Fitzpatrick,
School of Computing, 
Dublin City University,
Glasnevin, 
Dublin 9, Ireland
Tel. +353-(0)1-700-8929
fax: +353-(0)1-700-5442
email: dfitzpat (at) computing.dcu.ie

Email Disclaimer
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not accept liability for any such matters or their consequences. Please 
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Re: Logic Pro X Accessibility

2013-07-17 Thread Gordon Smith
We will report back shortly.

Kind regards

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On 17 Jul 2013, at 17:02, Dónal Fitzpatrick dfitz...@computing.dcu.ie wrote:

 Thank you Lynne. I've asked Apple Accessibility for information but I suspect 
 my mail, like most of the mails I send to apple Accessibility, will disappear 
 into the black hole of Cupertino!
 
 Cheers,
 
 Dónal
 
 On 17 Jul 2013, at 16:50, Mrs. Lynnette Annabel Smith 
 ly...@mac-access.net wrote:
 
 Hello Donal
 
 My only excuse here is that we are just catching up on mail. If nobody else 
 has tested this, I will and let you know.
 
 Lynne
 
 On 17 Jul 2013, at 16:30, Dónal Fitzpatrick dfitz...@computing.dcu.ie 
 wrote:
 
 Hi Lynne,
 
 *smile*  I asked exactly the same question last night.  thus far no 
 responses.  I'd buy it for testing purposes, but at €179 it could prove an 
 expensive mistake.
 
 
 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
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 As the Mac Access Dot Net administrators, we do our very best to ensure that 
 the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 
 Dr. Dónal Fitzpatrick,
 School of Computing, 
 Dublin City University,
 Glasnevin, 
 Dublin 9, Ireland
 Tel. +353-(0)1-700-8929
 fax: +353-(0)1-700-5442
 email: dfitzpat (at) computing.dcu.ie
 
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 --- Mac Access At Mac Access Dot Net ---
 
 To reply to this post, please address your message to 
 mac-access@mac-access.net
 
 You can find an archive of all messages postedto the Mac-Access forum at 
 either the list's own dedicated web archive:
 http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
 or at the public Mail Archive:
 http://www.mail-archive.com/mac-access@mac-access.net/.
 Subscribe to the list's RSS feed from:
 http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml
 
 As the Mac Access Dot Net administrators, we do our very best to ensure that 
 the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
 worm-free.  However, this should in no way replace your own security 
 strategy.  We assume neither liability nor responsibility should something 
 unpredictable happen.
 
 Please remember to update your membership preferences periodically by 
 visiting the list website at:
 http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
 

--- Mac Access At Mac Access Dot Net ---

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:
http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
or at the public Mail Archive:
http://www.mail-archive.com/mac-access@mac-access.net/.
Subscribe to the list's RSS feed from:
http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml

As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own