[OPEN-ILS-GENERAL] New position at NC Cardinal: Project Manager

[Murphy, Benjamin]

https://www.governmentjobs.com/careers/northcarolina/jobs/2708248/nc-cardinal-project-manager

NC Cardinal is a growing consortium providing access to Evergreen for 
approximately half of the public libraries throughout North Carolina. Our team 
located in Raleigh, close to the Research Triangle Park, in a beautiful part of 
the country. We're looking to add another member to our expanding team to focus 
on project management. Feel free to contact me if you have questions.

Responsibilities include:


55% Project Management

* Works with the Program Manager, teammates, clients and vendors to 
design and implement ILS related projects from requirements gathering to 
completion. Assesses outcome and impact of projects.

* Communicates with Directors and staff of member libraries to 
understand their needs, explain functionality and configurability of ILS 
software and ensure satisfaction with project outcomes.

* Researches and tests the functionality of the Integrated Library 
System (ILS) and works with colleagues and community members to understand and 
document the functionality of the ILS.

* Administers organizational settings, circulation / hold policies, and 
other system configurations.

* Monitors resource sharing activities and assists member libraries 
with inquiries related to resource sharing policies and procedures

* Provides libraries with assistance with policies and implementation 
of the Student Access program

* Assists with process of migrating libraries into the consortium, 
helping to specify and explain configuration options and implement 
configuration decisions.

40% Technical Support

* Provides professional support and assistance to NC Cardinal member 
libraries. Troubleshoots and resolves support issues in an efficient manner.

* Responds to telephone calls, email and requests for help tickets, bug 
reporting, or technical support and refers issues to the appropriate NC 
Cardinal team member in a timely manner.

* Reports bugs to the larger Evergreen community and participates in 
development and bug patches of the Evergreen open source software.

* Acts as liaison between the libraries and vendors to resolve system 
performance issues.

* Serves as an expert resource and technical advisor to the NC Cardinal 
program.

* Provides training activities related to NC Cardinal functions and 
services.

* Creates documentation for program policies and procedures, including 
software functionality and internal policies and procedures.

* Works with the Cardinal team to administer union catalog of public 
library collections; including technical assistance, continuing education, and 
resource sharing.

* Monitors daily operations of the NC Cardinal system.

* Evaluates programs and services regularly; identifies unmet needs.

5% Community Engagement

* Seeks resources/opportunities for staff training to enhance technical 
skills.

* Supports networks and task forces when necessary to facilitate the 
accomplishment of NC Cardinal goals.

* Attends seminars, conferences, job-related training and other staff 
development programs, and serves on committees and task forces; shares new 
knowledge with library development team through emails, meetings and in-house 
training opportunities.

* Participates in larger library and Evergreen community; presents at 
local, state, and national conferences and workshops.

* Maintains knowledge of current trends and developments in the field 
by reading appropriate books, journals, and other literature and attending 
related seminars and conferences; applies trends and technologies where 
appropriate.

* Monitors communications from outside sources as well as throughout 
the NC Cardinal system, and disseminates as appropriate.

* Establishes and maintains relationships by participating in state and 
national committees.

* Participates as a library development team member to establish and 
accomplish division goals and objectives.

Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.814.6797 |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

[OPEN-ILS-GENERAL] Better option for cover art?

[Murphy, Benjamin]

We currently use Open Library and are looking for a better option for cover art 
in our OPAC.

Anyone here using Syndetics? If so, what are your thoughts?

Are there other tools you'd suggest for displaying cover art?

Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.814.6797 |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

Re: [OPEN-ILS-GENERAL] [External] Re: Auto Renew Feature

[Murphy, Benjamin]

This conversation has been really helpful. One of my questions had to do with 
implementation. I think you addressed it Michele, but I wanted to make sure I 
understood.

“To avoid the transition issue with new checkouts vs. existing checkouts, we 
update open circulations for the opting in library which are due on the start 
date and beyond to set the autorenewal remaining field equal to the renewal 
remaining field. In that way, items that were checked out prior to the rule 
change will be eligible to autorenew.”

Let’s say you modify your circulation policies with some new autorenewal rules 
in place. So, the only materials that will auto-renew are the materials that 
check out subsequent to that circ policy implementation, for items that hit 
that new policy when they check out? So, if a library wanted to turn on 
auto-renewals and have everything currently checked out and eligible for 
auto-renewals begin to auto-renew, you’d have to update the values in the 
auto_renewal and auto_renewal_remaining fields in the action.circulation table? 
Not sure if the duration_rule has to be touched as well.

Thanks!
Benjamin

Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.814.6797 |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.



From: Open-ils-general  On 
Behalf Of Morgan, Michele
Sent: Thursday, November 21, 2019 11:19 AM
To: Evergreen Discussion Group 
Subject: [External] Re: [OPEN-ILS-GENERAL] Auto Renew Feature

CAUTION: External email. Do not click links or open attachments unless you 
verify. Send all suspicious email as an attachment to 
report.s...@nc.gov

This is a great discussion!

Thought I'd share how we implemented autorenewals in NOBLE:

A Library can opt in to autorenewal. Only their own items checked out at their 
own library will be autorenewable. Network transfers are not autorenewable.

Autorenewal processing happens the morning the items are due so patrons don't 
lose any time from their loan period.

Our autorenewal action trigger uses a custom filter so that it only runs for 
the libraries who have opted in, and does not attempt to process autorenewals 
for checkouts that are not renewable at all.

When a library opts in, and chooses a start date, we adjust their duration 
rules to set the number of allowed autorenewals equal to the number of allowed 
renewals. If a duration rule has zero allowed renewals, we don't set a value 
for allowed autorenewals. This allows the action trigger filter mentioned above 
the skip them.

To avoid the transition issue with new checkouts vs. existing checkouts, we 
update open circulations for the opting in library which are due on the start 
date and beyond to set the autorenewal remaining field equal to the renewal 
remaining field. In that way, items that were checked out prior to the rule 
change will be eligible to autorenew.

Feedback has been positive, though we have adjusted the notice language a few 
times to make it less confusing.

Hope this is helpful!

-Michele
--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmor...@noblenet.org



On Thu, Nov 21, 2019 at 9:52 AM Forrest, Stuart 
mailto:sforr...@bcgov.net>> wrote:
Hi

We are a library system that is part of a consortium (SCLENDS) and at the 
moment the only system that is using auto-renewal and this is what we have 
found so far.


1.   The three-day notice will still go out reminding patrons there 
books are due. (Our patrons see this as just a reminder)

2.   Auto-renewal happens 1 day before the books are due and the 
appropriate auto-renewal notice goes out then.

3.   An item won’t auto-renew if one of the following is true.

a.   The item is required for a hold

b.   Patrons' account has expired while they had the item checked 
out

c.Fines have reached the maximum allowed

d.   Maximum auto-renewals have been reached.

4.   The auto-renewal notice will give a reason if the process 
failed referencing those case for example mentioned above.

5.   Let's say you pick a start date of 1st of December then 
anything that is checked out before this date will NOT auto-renew. Anything 
checked out on or after this date WILL. Eventually, of course, all items will 
auto-renew, we worked out that should take about 9 weeks from the start date.

6.   We decided to have the same amount of auto-renewals as hard 
renewals to avoid less confusion for the patrons.

7.   If you have any items that checkout for less than 8 hours and 
have 

[OPEN-ILS-GENERAL] Academic Libraries Using Evergreen

[Murphy, Benjamin]

I'd like to learn about the experiences of academic libraries that are using 
Evergreen in a college or university setting. What are the pros and cons of 
Evergreen in your environment? Are you using something for managing reserves 
collections, and if so what? Do you use Evergreen to share materials amongst 
several branches of the same institution, or with your peer institutions?

Feel free to contact me off list. If its easier to describe your experiences on 
the phone, I'm happy to call you.

Thanks,
Benjamin

Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.814.6797 |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

[OPEN-ILS-GENERAL] Bibframe

[Murphy, Benjamin]

I was talking to a library that is considering joining our consortium and they 
asked a question about Bibframe that I couldn’t find an answer to:

“Has Evergreen given any hints when they will come up with a cataloging product 
that will provide compatibility with the new Bibframe metadata format?”

I searched the EG site, Launchpad, etc. and only came up with this: 
https://bugs.launchpad.net/evergreen/+bug/1089953

What say ye?

Benjamin

Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.814.6797 |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

Re: [OPEN-ILS-GENERAL] [External] New Position at NC Cardinal: Application Administrator/Developer

[Murphy, Benjamin]

I neglected to include the link to apply:
https://www.governmentjobs.com/careers/northcarolina/jobs/2487728/north-carolina-cardinal-application-administrator-developer

Benjamin

From: Open-ils-general  On 
Behalf Of Murphy, Benjamin
Sent: Wednesday, July 17, 2019 4:03 PM
To: Evergreen Discussion Group 
Subject: [External] [OPEN-ILS-GENERAL] New Position at NC Cardinal: Application 
Administrator/Developer

CAUTION: External email. Do not click links or open attachments unless you 
verify. Send all suspicious email as an attachment to 
report.s...@nc.gov<mailto:report.s...@nc.gov>

NC Cardinal provides access to Evergreen for approximately half of the public 
libraries throughout North Carolina. We’re looking to add a team member with 
the ability to contribute to the larger Evergreen project as well as helping to 
administer the software.

~~

The NC Cardinal Application Administrator/Developer acts as the technical lead 
for the NC Cardinal team, monitoring the Evergreen Integrated Library System 
(ILS) software, troubleshooting issues that arise and developing solutions to 
improve the performance and functionality of the software. This position 
performs Tier II support activities and manages the relationship with our 
hosting provider’s technical team. This position also engages and contributes 
to the larger open source Evergreen project, helping to influence development 
of the software, fix bugs and advocate for improvements based on the needs of 
the NC Cardinal consortium. This position acts as a lead on the technical 
aspects of special team projects, such as libraries migrating into the 
consortium, or projects to scrutinize, consolidate and improve data in the 
system.

Responsibilities include:


  *   Writes software patches, utility scripts, and other software applications 
as required.

  *   Recommends and creates action plans for systems development and/or 
integration. Executes technical tasks associated with system integration 
testing of operating systems, databases, system utilities, and hardware 
upgrades, as well as of new software and hardware technologies.  Ensures 
testing evaluates all possible impacts of the new technology on the current 
infrastructure.
  *   Coordinates major software upgrades and creates documentation for user 
community detailing changes.
  *   Assists in the scheduling and performance of upgrades of software and 
databases, adding new structures or elements, taking into account system 
specific dependencies.
  *   Assists with process of migrating libraries into the consortium, helping 
to specify and explain configuration options and implement configuration 
decisions.
  *   Leads consortium-wide projects to improve system performance through 
consolidation of item types, patron types or shelving locations, as well as 
database cleanups of empty bib records or long dormant patrons.
  *   Creates queries against database to identify and resolve issues and 
inconsistencies with metadata, and monitor efficiency of resource sharing. 
Designs report templates for members of the consortium to facilitate statistics 
and reporting needs.
  *   Helps to prepare project plans and draft Request For Proposals for 
technical services from outside vendors.
  *   Serves as an expert resource and technical lead for the NC Cardinal 
program.
  *   Monitors system performance. Tunes system and applications to avoid 
performance issues.
  *   Provides Tier II support to public library staff on a variety of 
circulation and patron issues. Investigates issues identified by patrons and 
develops solutions through software development, system modifications, or 
configuration changes. Serves as a backup for Tier I support when necessary.
  *   Isolates or verifies problems, gauges severity, and establishes 
priorities. Provides problem reports to managers and customers. Posts solutions 
and suggestions on support Web pages and email discussions.
  *   Identifies, logs/documents, and researches technical problems to ensure a 
timely resolution. Manages communication with hosting provider about technical 
issues, submitting tickets and monitoring status.
  *   Evaluates technical support services regularly; streamlines processes and 
procedures for greater efficiency and effectiveness; identifies unmet needs.
  *   Develops and regularly updates informational websites and documentation. 
Identifies tools and technologies to improve service; conducts research and 
assessment; and recommends appropriate choices.
  *   Serves as technical consultant for NC Cardinal staff regarding software 
functionality and mentors less experienced team members.
  *   Serves as technical liaison between NC Cardinal, and the Evergreen ILS 
open source software development community.
  *   Participates in Evergreen software development planning; analyzes 
requirements and designs systems.
  *   Reports bugs to the larger Evergreen community and participates in 
development and bug p

[OPEN-ILS-GENERAL] New Position at NC Cardinal: Application Administrator/Developer

[Murphy, Benjamin]

NC Cardinal provides access to Evergreen for approximately half of the public 
libraries throughout North Carolina. We’re looking to add a team member with 
the ability to contribute to the larger Evergreen project as well as helping to 
administer the software.

~~

The NC Cardinal Application Administrator/Developer acts as the technical lead 
for the NC Cardinal team, monitoring the Evergreen Integrated Library System 
(ILS) software, troubleshooting issues that arise and developing solutions to 
improve the performance and functionality of the software. This position 
performs Tier II support activities and manages the relationship with our 
hosting provider’s technical team. This position also engages and contributes 
to the larger open source Evergreen project, helping to influence development 
of the software, fix bugs and advocate for improvements based on the needs of 
the NC Cardinal consortium. This position acts as a lead on the technical 
aspects of special team projects, such as libraries migrating into the 
consortium, or projects to scrutinize, consolidate and improve data in the 
system.

Responsibilities include:


  *   Writes software patches, utility scripts, and other software applications 
as required.

  *   Recommends and creates action plans for systems development and/or 
integration. Executes technical tasks associated with system integration 
testing of operating systems, databases, system utilities, and hardware 
upgrades, as well as of new software and hardware technologies.  Ensures 
testing evaluates all possible impacts of the new technology on the current 
infrastructure.
  *   Coordinates major software upgrades and creates documentation for user 
community detailing changes.
  *   Assists in the scheduling and performance of upgrades of software and 
databases, adding new structures or elements, taking into account system 
specific dependencies.
  *   Assists with process of migrating libraries into the consortium, helping 
to specify and explain configuration options and implement configuration 
decisions.
  *   Leads consortium-wide projects to improve system performance through 
consolidation of item types, patron types or shelving locations, as well as 
database cleanups of empty bib records or long dormant patrons.
  *   Creates queries against database to identify and resolve issues and 
inconsistencies with metadata, and monitor efficiency of resource sharing. 
Designs report templates for members of the consortium to facilitate statistics 
and reporting needs.
  *   Helps to prepare project plans and draft Request For Proposals for 
technical services from outside vendors.
  *   Serves as an expert resource and technical lead for the NC Cardinal 
program.
  *   Monitors system performance. Tunes system and applications to avoid 
performance issues.
  *   Provides Tier II support to public library staff on a variety of 
circulation and patron issues. Investigates issues identified by patrons and 
develops solutions through software development, system modifications, or 
configuration changes. Serves as a backup for Tier I support when necessary.
  *   Isolates or verifies problems, gauges severity, and establishes 
priorities. Provides problem reports to managers and customers. Posts solutions 
and suggestions on support Web pages and email discussions.
  *   Identifies, logs/documents, and researches technical problems to ensure a 
timely resolution. Manages communication with hosting provider about technical 
issues, submitting tickets and monitoring status.
  *   Evaluates technical support services regularly; streamlines processes and 
procedures for greater efficiency and effectiveness; identifies unmet needs.
  *   Develops and regularly updates informational websites and documentation. 
Identifies tools and technologies to improve service; conducts research and 
assessment; and recommends appropriate choices.
  *   Serves as technical consultant for NC Cardinal staff regarding software 
functionality and mentors less experienced team members.
  *   Serves as technical liaison between NC Cardinal, and the Evergreen ILS 
open source software development community.
  *   Participates in Evergreen software development planning; analyzes 
requirements and designs systems.
  *   Reports bugs to the larger Evergreen community and participates in 
development and bug patches of the Evergreen open source software.
  *   Maintains knowledge of current trends and developments in the field by 
reading appropriate books, journals, and other literature, and attending 
related seminars and conferences; applies trends and technologies where 
appropriate.

[OPEN-ILS-GENERAL] Staff Permissions

[Murphy, Benjamin]

NC Cardinal is undertaking a project to rethink and restructure our staff 
permissions. We would welcome your scrutiny and feedback on what we're planning 
to do. The Evergreen permissions descriptions are not always clear and robust, 
so some of the decisions we've made while reallocating staff permissions are 
based on guesses and experimentation. As we work through the testing phase and 
begin usage in our production database, we intend to contribute any information 
gleaned about permissions to Evergreen community documentation.

One of our goals is to make better use of inheritance and avoid assigning the 
same permission to multiple permission groups. Here is a visual representation 
of the changes we're planning to make.
https://drive.google.com/open?id=1MWgz8k9DaYwVxl7BUFBnT_FLSmo3UsoP

Here is a Google Spreadsheet showing permission groups and the granular 
privileges assigned to them:
https://docs.google.com/spreadsheets/d/1E9FNba6g83Reez9Lqi5sycjKBRWROZlvn5edHD-KC8Q/edit?usp=sharing
Mouse over the column headers to see a description of the intended function of 
each permission group. Commenting on this document is open to the public, so 
feel free to comment if you have suggestions or insight.


We do not have centralized cataloging in NC Cardinal, so as a part of this 
project, we've defined two cataloger permission groups: Item Cataloger 
(add/edit/delete call number and item records) and Bib Cataloger (everything 
else). We've created assessments that catalogers must successfully complete to 
be assigned to these permission groups. These assessments are intended to 
ensure that catalogers are doing their work according to our Cataloging Best 
Practices https://nccardinalsupport.org/index.php?pg=kb.book=3. We are 
incorporating the Acquisitions permission into the appropriate cataloger 
permission group, as libraries may freely use acquisitions in various ways and 
we don't see a need for the separate acquisitions permission groups. Please let 
us know if there is a use case we may be overlooking.


Item Cats inherit all Circulator permissions, but branch managers who perform 
basic cataloging and also need to enter closed dates, etc. can be assigned 
Branch Admin as a secondary permission group.


Another experimental change is removing the EVERYTHING permission from Branch 
Admin (Local System Admin) and System Admin because we think it grants too much 
(undefined) power. (We have not found any documentation that defines exactly 
which permissions are conveyed with EVERYTHING.) But, we may find this 
problematic if there are areas of old code that only check for the EVERYTHING 
permission and not a discrete permission.


We've also recently consolidated our patron permission groups down to 12 
permission groups.


If any of you have taken on a project like this, we'd love to hear about your 
experiences, lessons learned and suggestions.

Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.814.6797  |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

[OPEN-ILS-GENERAL] Open Position: NC Cardinal Systems Administrator

[Murphy, Benjamin]

We're looking for another person to join our growing team here at NC Cardinal!

https://www.governmentjobs.com/careers/northcarolina/jobs/2130901/nc-cardinal-systems-administrator

NC Cardinal is a consortium of North Carolina public libraries that share an 
instance of Evergreen, and share resources with other member libraries. Our 
Evergreen instance is hosted by MOBIUS, but we're looking to add additional 
technical capacity on our team. We're currently a team of four 
(https://statelibrary.ncdcr.gov/ld/nc-cardinal), located moments away from the 
Research Triangle Park in Raleigh, North Carolina. The Triangle is a great 
place to live, with lots of interesting things going on.



The NC Cardinal Systems Administrator provides technical expertise in managing 
and developing the NC Cardinal Evergreen Integrated Library System (ILS) 
application.  Duties include, but are not limited to:

  *   Identifying technical needs; evaluating existing software; and 
participating in long-range software development
  *   Advising and collaborating with public library staff to effectively 
resolve complex technical issues regarding NC Cardinal services
  *   Assessing and analyzing trends in customer needs and service issues; 
assisting in planning and implementing customer service improvements
  *   Investigating issues identified by clients and developing solutions 
through configuration changes, system modifications or software development.

Occasional travel required.

To qualify for this position, you must meet ALL the following Knowledge, Skills 
and Abilities / Competencies listed below:

  *   Considerable knowledge of and skills related to the use of current 
library systems, technologies and tools used in the library and information 
science profession.
  *   Considerable knowledge of the services and programs provided to library 
users including access to library data, collections and information (electronic 
and physical), and digital services
  *   Demonstrated knowledge of integrated library systems
  *   Demonstrated knowledge of open-source software development
  *   Demonstrated knowledge of shell scripting, Object Oriented Programming, 
and SQL
  *   Proficiency in Microsoft Word and Excel

 Management Preferences:

  *   Demonstrated skill with technical documentation.
  *   Demonstrated knowledge of administering Linux based systems
  *   Demonstrated experience in organizing projects, including setting goals, 
determining benchmarks and meeting deadlines.
  *   Excellent written and oral communication skills.


[cid:image001.png@01D41919.DE4270C0]Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.807.7424  |  benjamin.mur...@ncdcr.gov
https://statelibrary.ncdcr.gov/ld/nc-cardinal

109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

Re: [OPEN-ILS-GENERAL] Reports Training

[Murphy, Benjamin]

We’re just beginning to use HelpSpot’s Knowledge Book for our documentation. 
Our reports training can be found here: 
http://nccardinalsupport.org/index.php?pg=kb.book=4

Benjamin

[cid:image001.png@01D3C5E9.7D63CA20]Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.807.7424  |  benjamin.mur...@ncdcr.gov


109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600
Facebook  
Twitter  
Instagram  
YouTube  
Website

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.



From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Glen 
Modell
Sent: Tuesday, March 20, 2018 12:05 PM
To: open-ils-general@list.georgialibraries.org
Subject: [External] [OPEN-ILS-GENERAL] Reports Training

Hello, this is Glen at the Ann Arbor District Library.  We have been on 
Evergreen since January, and I would like to know if anyone has developed 
training documents for generating reports.  Thanks.  --  Glen.

*
Glen Modell
Library Automation Specialist
Ann Arbor District Library
734-327-8322
mode...@aadl.org

[OPEN-ILS-GENERAL] Non-keyboard mechanisms for using XUL client?

[Murphy, Benjamin]

One of the Library Directors in our consortium asked this question today and I 
thought this group might be able to offer some insight or feedback. Have any of 
you worked with methods that don't make heavy use of the keyboard for 
interacting with the XUL client? (We're on 2.11)

"Her question was if there was another way of keying data into Evergreen ILS?  
She might be in a situation where she could not type or with difficulty.   This 
also brought forth an ADA issue in my mind about a patron not being able to 
enter data. Do you know of any alternatives - I thought Dragon Naturally 
Speaking as an alternative."

Benjamin

Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.807.7424  |  benjamin.mur...@ncdcr.gov  

[OPEN-ILS-GENERAL] Open Position: NC Cardinal Systems Consultant at State Library of North Carolina

[Murphy, Benjamin]

We're looking for someone to join the team here at NC Cardinal!



https://www.governmentjobs.com/careers/northcarolina/jobs/1959690/nc-cardinal-systems-consultant?keywords=cardinal=jobOpportunitiesJobs





NC Cardinal is a consortium of North Carolina public libraries that share an 
instance of Evergreen, and share resources with other member libraries.  The 
program's mission is to maintain and continually develop a working, efficient, 
and sustainable ILS for public libraries and library staff within North 
Carolina.  The NC Cardinal Systems Consultant provides front-line support for 
configuration, trouble-shooting and resolution of basic issues in managing the 
NC Cardinal ILS application.   Duties include but are not limited to:



Responding to ILS application support questions.

Leading migration projects as well as assigned special projects.

Reviewing and creating data mappings between different ILS systems.

Preparing reports to support library operations.

Participating in the planning, implementation and evaluation of additional ILS 
projects.

Occasional travel required.



Knowledge, Skills and Abilities / Competencies



To qualify for this position, you must meet ALL the following KSAs listed below:



Knowledge of principles, practices, operations, trends and issues related to 
public library services and programs.

Demonstrated knowledge of integrated library systems.

Demonstrated skill with customer service Ability to perform complex 
problem-solving; answer routine and non-routine inquiries independently; and 
exercise judgment, discretion and negotiation skills in difficult situations.



Management Preferences:



Demonstrated ability to use web-based communication and online learning tools.

Demonstrated experience with open-source integrated library systems.

Demonstrated experience working with a trouble ticketing system.

Demonstrated experience in developing user-oriented instruction guides, online 
presentation materials, and related documentation.

Demonstrated experience planning, implementing and evaluating new library 
services and processes.

Ability to identify documentation needs and evaluate existing help desk 
programs.

Substantial skill in current technologies and tools used to organize, manage, 
and provide access to print and digital information.

Demonstrated skills with Microsoft Word and Excel.

Excellent written and verbal communication skills.



[cid:image001.png@01D39957.2D4DE340]Benjamin Murphy
NC Cardinal Program Manager
NC Dept. of Natural and Cultural Resources
919.807.7424  |  benjamin.mur...@ncdcr.gov


109 East Jones Street  | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600
Facebook  
Twitter  
Instagram  
YouTube  
Website

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.

Re: [OPEN-ILS-GENERAL] Aged_Circulation

[Murphy, Benjamin]

I’d love to see this as well if it exists.

Benjamin

Benjamin Murphy
Manager, NC Cardinal Program
NC Dept. of Natural and Cultural Resources
919.807.7424
benjamin.mur...@ncdcr.gov

Mail: 4640 Mail Service Center, Raleigh, NC 27699 | Office: 109 East Jones St. 
Raleigh, NC 27601

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.



From: Jim Taylor [mailto:jtay...@jtdata.com]
Sent: Friday, September 01, 2017 12:20 PM
To: 'Evergreen Discussion Group' 
Subject: [OPEN-ILS-GENERAL] Aged_Circulation

I am looking for a link to documentation that explains the purpose of each 
table.  I have found the schema documentation but nothing that explains the 
purpose.   Currently I am trying to determine the relationship of 
aged_circulation to circulation.   Since circulation contains records that are 
older than aged_circulation I assume it isn’t what the name might imply?


Thank you.

Jim

Re: [OPEN-ILS-GENERAL] C/W MARS Evergreen Review Report

[Murphy, Benjamin]

Very interesting. Thanks Tim.

Benjamin

Benjamin Murphy
Manager, NC Cardinal Program
NC Dept. of Natural and Cultural Resources
919.807.7424
benjamin.mur...@ncdcr.gov

Mail: 4640 Mail Service Center, Raleigh, NC 27699 | Office: 109 East Jones St. 
Raleigh, NC 27601

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.



From: Tim Spindler [mailto:tjspind...@gmail.com]
Sent: Monday, July 31, 2017 11:51 AM
To: Evergreen Discussion Group 
Subject: [OPEN-ILS-GENERAL] C/W MARS Evergreen Review Report

C/W MARS conducted a review of Evergreen after 5 years of use.  My board asked 
that I share this review with the Evergreen Community because they felt it 
might benefit Evergreen users.  The link to the report is below.  Please be 
aware that the libraries in our network were on Evergreen 2.10 when the review 
was conducted.

C/W MARS Evergreen Review 
Report

More information about our network can be found 
here

--


Tim Spindler | Executive Director

tspind...@cwmars.org | 508-755-3323 
x120


C/W MARS | http://www.cwmars.org

67 Millbrook St., Ste. 201

Worcester, MA 01606

Re: [OPEN-ILS-GENERAL] Members of consortia--how do you give input to your leadership?

[Murphy, Benjamin]

NC Cardinal doesn’t have a Users’ Group, but we do have a Cataloging Committee 
and Resource Sharing Committee, in addition to working groups as needed. 
Generally suggestions filter up through those bodies, or if received through 
other channels like the NC Cardinal team, are posed to those committees or 
working groups to craft a recommendation. If it is a decision that all of the 
libraries will need to abide by, it is voted on by the Governance Committee.

If you find it useful, our Bylaws are at: 
http://statelibrary.ncdcr.libguides.com/ld.php?content_id=5569852

Benjamin

[NC_State_Seal PMS 2955]Benjamin Murphy
Manager, NC Cardinal Program
NC Dept. of Natural and Cultural Resources
919.807.7424
benjamin.mur...@ncdcr.gov

Mail: 4640 Mail Service Center, Raleigh, NC 27699 | Office: 109 East Jones St. 
Raleigh, NC 27601

Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.



From: Katie Greenleaf Martin [mailto:cmar...@altoonalibrary.org]
Sent: Wednesday, July 12, 2017 12:18 PM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Members of consortia--how do you give input to your 
leadership?

Hello Evergreen community!

I'm the newly-elected Vice President of the Users Group of the SPARK 
consortium, which provides Evergreen to over 100 libraries in Pennsylvania. We 
are beginning to write our by-laws and we're wondering:

Are there any other EG UGs out there? And if so, how do they function?
If your consortium doesn't have an UG, how do you give 
feedback/complaints/requests to your leadership?

Thanks in advance for your responses!
Katie


--
Katie Greenleaf Martin, MLIS
cmar...@altoonalibrary.org / 814.946.0417x131
Integrated Library Systems Specialist : Blair County Library System
Circulation & Reference: Altoona Area Public Library: Engage - Innovate - Lead

[Image removed by sender.]

[OPEN-ILS-GENERAL] Experience with Star printers TSP100U or TSP100GT?

[Murphy, Benjamin]

A member of the NC Cardinal consortium has asked me about the compatibility 
Star's TSP100U or TSP100GT printers with Evergreen. I see from this page on the 
wiki that they appear to be compatible: 
https://wiki.evergreen-ils.org/doku.php?id=faqs:evergreen_compatible_products_results_survey

Do any of you have experience with either of these printers? They're trying to 
move away from Star model SP500 because of how slow it is.

Benjamin Murphy
Manager, NC Cardinal Program
NC Dept. of Natural and Cultural Resources
919.807.7424
benjamin.mur...@ncdcr.gov

Mail: 4640 Mail Service Center, Raleigh, NC 27699 | Office: 109 East Jones St. 
Raleigh, NC 27601
Email correspondence to and from this address is subject to the North Carolina 
Public Records Law and may be disclosed to third parties.