Re: AD licensing letter - no longer applicable for 'benefits'???

[Rob Wuijster]

What's there to discuss? They killed off Softimage, and now they worried 
if we're running legit? LOL!
I'm pretty sure this conversation will not go well for the AD peep on 
the other end of the line ;-)


Rob

\/-\/\/

On 26-1-2016 12:20, patrick nethercoat wrote:

Is it me or does 'Compliance Consultant' sound a bit Krays?

On 25 January 2016 at 18:07, Rob Chapman <tekano@gmail.com 
<mailto:tekano@gmail.com>> wrote:


So I felt a bit left out I did not receive this letter but did get
this in the last hour, seems like they are doing some phishing
perhaps?   I am apparently meant to have a 'review' ready for 2a
'discussion'  lol. If i'm running legit versions - eg only
versions from last instance of an active licence - should I just
ignore this or..?



Dear Autodesk Customer,

As already issued in the letter sent to you, dated 22.07.2015, we
ask you to check your Autodesk software installations regarding
the usage of previous version (s), without current maintenance
subscription.

Because we did not receive any feedback so far, we will contact
you shortly to check on the compliance matter.

Please have your review ready for discussion.

Yours sincerely,

*Denis Savu*

License Compliance Consultant, Northern Europe


On 22 January 2016 at 11:02, Schoenberger <x...@digidragon.de
<mailto:x...@digidragon.de>> wrote:


I can understand from a specific point of view that if you
upgrade 1 license of the old version version into 1 license of
the new
one, that you should only be allowed to start 1 license and
not 2 (1 old +1 new).

BUT:
I have a friend that does not have a floating license. And he
quit subscription.
Now he is not able to use ANY license. I do not mean that he
got an email that he is not allowed to.
He cannot re-install and license his Softimage version any more!!!



Holger Schönberger
technical director
The day has 24 hours, if that does not suffice, I will take
the night



 |> -Original Message-
 |> From: softimage-boun...@listproc.autodesk.com
<mailto:softimage-boun...@listproc.autodesk.com>
 |> [mailto:softimage-boun...@listproc.autodesk.com
<mailto:softimage-boun...@listproc.autodesk.com>] On Behalf
 |> Of Maurice Patel
 |> Sent: Tuesday, January 19, 2016 9:32 PM
 |> To: r...@casema.nl <mailto:r...@casema.nl>;
softimage@listproc.autodesk.com
<mailto:softimage@listproc.autodesk.com>
 |> Subject: RE: AD licensing letter - no longer applicable for
 |> 'benefits'???
 |>
 |> One of the benefits of Subscription is access to previous
 |> versions not just the version you have licensed, which is
 |> always is always latest available version of the software.
 |> This access goes away once you stop subscription though you
 |> can continue to use the last version you licensed perpetually.
 |>
 |> Maurice
 |>
 |> Maurice Patel
 |> Tél: 514 954-7134 <tel:514%20954-7134>
 |> Cell: 514 242-6549 <tel:514%20242-6549>
 |>
 |> From: softimage-boun...@listproc.autodesk.com
<mailto:softimage-boun...@listproc.autodesk.com>
 |> [mailto:softimage-boun...@listproc.autodesk.com
<mailto:softimage-boun...@listproc.autodesk.com>] On Behalf
 |> Of Rob Wuijster
 |> Sent: Tuesday, January 19, 2016 3:06 PM
 |> To: softimage@listproc.autodesk.com
<mailto:softimage@listproc.autodesk.com>
 |> Subject: AD licensing letter - no longer applicable for
 |> 'benefits'???
 |>
 |> Hi guys,
 |>
 |> Out of the blue, like a long forgotten relative, I get a
 |> letter from AD's Munich Licence Management about my (not
 |> renewed) Subscription.
 |> As I stopped maintenance on SI quite a while ago, I'm a bit
 |> surprised by this letter.
 |>
 |> The letter goes into the fact that the Subscription
 |> Contract was not renewed (correct), and that the
 |> 'additional licensing benefits' are no longer active for
 |> the products covered. One of this benefits is the right to
 |> use 'previous versions'.
 |> Blah blah blah. possible illegal use of previous
 |> versions of the software.. maybe without knowledge inside
 |> company yada yada..
 |>
 |> Am I not allowed any SI version anymore from when that
 |> contract was active?
 |> If so, ho

Re: AD licensing letter - no longer applicable for 'benefits'???

[patrick nethercoat]

Is it me or does 'Compliance Consultant' sound a bit Krays?

On 25 January 2016 at 18:07, Rob Chapman <tekano@gmail.com> wrote:

> So I felt a bit left out I did not receive this letter but did get this in
> the last hour, seems like they are doing some phishing perhaps?   I am
> apparently meant to have a 'review' ready for 2a 'discussion'  lol. If i'm
> running legit versions - eg only versions from last instance of an active
> licence - should I just ignore this or..?
>
>
>
> Dear Autodesk Customer,
>
>
>
> As already issued in the letter sent to you, dated 22.07.2015, we ask you
> to check your Autodesk software installations regarding the usage of
> previous version (s), without current maintenance subscription.
>
> Because we did not receive any feedback so far, we will contact you
> shortly to check on the compliance matter.
>
>
>
> Please have your review ready for discussion.
>
>
>
> Yours sincerely,
>
>
>
> *Denis Savu*
>
> License Compliance Consultant, Northern Europe
>
> On 22 January 2016 at 11:02, Schoenberger <x...@digidragon.de> wrote:
>
>>
>> I can understand from a specific point of view that if you upgrade 1
>> license of the old version version into 1 license of the new
>> one, that you should only be allowed to start 1 license and not 2 (1 old
>> +1 new).
>>
>> BUT:
>> I have a friend that does not have a floating license. And he quit
>> subscription.
>> Now he is not able to use ANY license. I do not mean that he got an email
>> that he is not allowed to.
>> He cannot re-install and license his Softimage version any more!!!
>>
>>
>>
>> Holger Schönberger
>> technical director
>> The day has 24 hours, if that does not suffice, I will take the night
>>
>>
>>
>>  |> -Original Message-
>>  |> From: softimage-boun...@listproc.autodesk.com
>>  |> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf
>>  |> Of Maurice Patel
>>  |> Sent: Tuesday, January 19, 2016 9:32 PM
>>  |> To: r...@casema.nl; softimage@listproc.autodesk.com
>>  |> Subject: RE: AD licensing letter - no longer applicable for
>>  |> 'benefits'???
>>  |>
>>  |> One of the benefits of Subscription is access to previous
>>  |> versions not just the version you have licensed, which is
>>  |> always is always latest available version of the software.
>>  |> This access goes away once you stop subscription though you
>>  |> can continue to use the last version you licensed perpetually.
>>  |>
>>  |> Maurice
>>  |>
>>  |> Maurice Patel
>>  |> Tél:  514 954-7134
>>  |> Cell: 514 242-6549
>>  |>
>>  |> From: softimage-boun...@listproc.autodesk.com
>>  |> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf
>>  |> Of Rob Wuijster
>>  |> Sent: Tuesday, January 19, 2016 3:06 PM
>>  |> To: softimage@listproc.autodesk.com
>>  |> Subject: AD licensing letter - no longer applicable for
>>  |> 'benefits'???
>>  |>
>>  |> Hi guys,
>>  |>
>>  |> Out of the blue, like a long forgotten relative, I get a
>>  |> letter from AD's Munich Licence Management about my (not
>>  |> renewed) Subscription.
>>  |> As I stopped maintenance on SI quite a while ago, I'm a bit
>>  |> surprised by this letter.
>>  |>
>>  |> The letter goes into the fact that the Subscription
>>  |> Contract was not renewed (correct), and that the
>>  |> 'additional licensing benefits' are no longer active for
>>  |> the products covered. One of this benefits is the right to
>>  |> use 'previous versions'.
>>  |> Blah blah blah. possible illegal use of previous
>>  |> versions of the software.. maybe without knowledge inside
>>  |> company yada yada..
>>  |>
>>  |> Am I not allowed any SI version anymore from when that
>>  |> contract was active?
>>  |> If so, how in the hell can I open up old projects, even for
>>  |> migration, if that is not allowed anymore? This letter
>>  |> makes absolutely no sense to me.
>>  |>
>>  |> So can someone on this list that is AD, explain what the
>>  |> heck this letter is about?
>>  |>
>>  |>
>>  |> --
>>  |>
>>  |>
>>  |>
>>  |> thanks!
>>  |>
>>  |>
>>  |>
>>  |> Rob
>>  |>
>>  |> \/-\/\/
>>  |>
>>
>>
>>
>


-- 
Brandt Animation
www.brandtanim.co.uk
020 7734 0196

Re: AD licensing letter - no longer applicable for 'benefits'???

[Rob Chapman]

So I felt a bit left out I did not receive this letter but did get this in
the last hour, seems like they are doing some phishing perhaps?   I am
apparently meant to have a 'review' ready for 2a 'discussion'  lol. If i'm
running legit versions - eg only versions from last instance of an active
licence - should I just ignore this or..?



Dear Autodesk Customer,



As already issued in the letter sent to you, dated 22.07.2015, we ask you
to check your Autodesk software installations regarding the usage of
previous version (s), without current maintenance subscription.

Because we did not receive any feedback so far, we will contact you shortly
to check on the compliance matter.



Please have your review ready for discussion.



Yours sincerely,



*Denis Savu*

License Compliance Consultant, Northern Europe

On 22 January 2016 at 11:02, Schoenberger <x...@digidragon.de> wrote:

>
> I can understand from a specific point of view that if you upgrade 1
> license of the old version version into 1 license of the new
> one, that you should only be allowed to start 1 license and not 2 (1 old
> +1 new).
>
> BUT:
> I have a friend that does not have a floating license. And he quit
> subscription.
> Now he is not able to use ANY license. I do not mean that he got an email
> that he is not allowed to.
> He cannot re-install and license his Softimage version any more!!!
>
>
>
> Holger Schönberger
> technical director
> The day has 24 hours, if that does not suffice, I will take the night
>
>
>
>  |> -Original Message-
>  |> From: softimage-boun...@listproc.autodesk.com
>  |> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf
>  |> Of Maurice Patel
>  |> Sent: Tuesday, January 19, 2016 9:32 PM
>  |> To: r...@casema.nl; softimage@listproc.autodesk.com
>  |> Subject: RE: AD licensing letter - no longer applicable for
>  |> 'benefits'???
>  |>
>  |> One of the benefits of Subscription is access to previous
>  |> versions not just the version you have licensed, which is
>  |> always is always latest available version of the software.
>  |> This access goes away once you stop subscription though you
>  |> can continue to use the last version you licensed perpetually.
>  |>
>  |> Maurice
>  |>
>  |> Maurice Patel
>  |> Tél:  514 954-7134
>  |> Cell: 514 242-6549
>  |>
>  |> From: softimage-boun...@listproc.autodesk.com
>  |> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf
>  |> Of Rob Wuijster
>  |> Sent: Tuesday, January 19, 2016 3:06 PM
>  |> To: softimage@listproc.autodesk.com
>  |> Subject: AD licensing letter - no longer applicable for
>  |> 'benefits'???
>  |>
>  |> Hi guys,
>  |>
>  |> Out of the blue, like a long forgotten relative, I get a
>  |> letter from AD's Munich Licence Management about my (not
>  |> renewed) Subscription.
>  |> As I stopped maintenance on SI quite a while ago, I'm a bit
>  |> surprised by this letter.
>  |>
>  |> The letter goes into the fact that the Subscription
>  |> Contract was not renewed (correct), and that the
>  |> 'additional licensing benefits' are no longer active for
>  |> the products covered. One of this benefits is the right to
>  |> use 'previous versions'.
>  |> Blah blah blah. possible illegal use of previous
>  |> versions of the software.. maybe without knowledge inside
>  |> company yada yada..
>  |>
>  |> Am I not allowed any SI version anymore from when that
>  |> contract was active?
>  |> If so, how in the hell can I open up old projects, even for
>  |> migration, if that is not allowed anymore? This letter
>  |> makes absolutely no sense to me.
>  |>
>  |> So can someone on this list that is AD, explain what the
>  |> heck this letter is about?
>  |>
>  |>
>  |> --
>  |>
>  |>
>  |>
>  |> thanks!
>  |>
>  |>
>  |>
>  |> Rob
>  |>
>  |> \/-\/\/
>  |>
>
>
>

RE: AD licensing letter - no longer applicable for 'benefits'???

[Schoenberger]

I can understand from a specific point of view that if you upgrade 1 license of 
the old version version into 1 license of the new
one, that you should only be allowed to start 1 license and not 2 (1 old +1 
new).

BUT:
I have a friend that does not have a floating license. And he quit subscription.
Now he is not able to use ANY license. I do not mean that he got an email that 
he is not allowed to.
He cannot re-install and license his Softimage version any more!!!



Holger Schönberger
technical director
The day has 24 hours, if that does not suffice, I will take the night



 |> -Original Message-
 |> From: softimage-boun...@listproc.autodesk.com
 |> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf
 |> Of Maurice Patel
 |> Sent: Tuesday, January 19, 2016 9:32 PM
 |> To: r...@casema.nl; softimage@listproc.autodesk.com
 |> Subject: RE: AD licensing letter - no longer applicable for
 |> 'benefits'???
 |>
 |> One of the benefits of Subscription is access to previous
 |> versions not just the version you have licensed, which is
 |> always is always latest available version of the software.
 |> This access goes away once you stop subscription though you
 |> can continue to use the last version you licensed perpetually.
 |>
 |> Maurice
 |>
 |> Maurice Patel
 |> Tél:  514 954-7134
 |> Cell: 514 242-6549
 |>
 |> From: softimage-boun...@listproc.autodesk.com
 |> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf
 |> Of Rob Wuijster
 |> Sent: Tuesday, January 19, 2016 3:06 PM
 |> To: softimage@listproc.autodesk.com
 |> Subject: AD licensing letter - no longer applicable for
 |> 'benefits'???
 |>
 |> Hi guys,
 |>
 |> Out of the blue, like a long forgotten relative, I get a
 |> letter from AD's Munich Licence Management about my (not
 |> renewed) Subscription.
 |> As I stopped maintenance on SI quite a while ago, I'm a bit
 |> surprised by this letter.
 |>
 |> The letter goes into the fact that the Subscription
 |> Contract was not renewed (correct), and that the
 |> 'additional licensing benefits' are no longer active for
 |> the products covered. One of this benefits is the right to
 |> use 'previous versions'.
 |> Blah blah blah. possible illegal use of previous
 |> versions of the software.. maybe without knowledge inside
 |> company yada yada..
 |>
 |> Am I not allowed any SI version anymore from when that
 |> contract was active?
 |> If so, how in the hell can I open up old projects, even for
 |> migration, if that is not allowed anymore? This letter
 |> makes absolutely no sense to me.
 |>
 |> So can someone on this list that is AD, explain what the
 |> heck this letter is about?
 |>
 |>
 |> --
 |>
 |>
 |>
 |> thanks!
 |>
 |>
 |>
 |> Rob
 |>
 |> \/-\/\/
 |>

Re: AD licensing letter - no longer applicable for 'benefits'???

[Morten Bartholdy]

Amen to that!

Morten



Den 20. januar 2016 kl. 15:34 skrev Oliver Weingarten
<li...@pixelpanic.de>:

> Hey there!
>
> You guys at Autodesk really rock! I also heard about this almost rude AD
> letter form a couple of friends. First killing off our beloved Softimage
> without ANY appropriate replacement. Secondly having the brass to ask
> for, or better, demand further money from your customers, without any
> further support for the product they bought (Softimage in this cas..),
> but the only "benefit" to open up old projects? You guys at AD really
> know what caring about customers really means. But, right, you are so
> busy with "delivering better software, faster".. I know ;)
>
> Sorry, don´t take it personal ;)
>
> cheers,
> oliver
>
> Am 19.01.2016 um 22:36 schrieb Maurice Patel:
> > Hi Rob,
> > Sorry about that letter. It actually has been escalated internally here
(after feedback from other customers) and Autodesk is in the process of
revising how local marketing communications get approved – although it is
too late in the game for this initiative.
> > Maurice
> >
> > Maurice Patel
> > Tél:  514 954-7134
> > Cell: 514 242-6549
> >
> > From: Rob Wuijster [mailto:r...@casema.nl]
> > Sent: Tuesday, January 19, 2016 4:26 PM
> > To: Maurice Patel<maurice.pa...@autodesk.com>
> > Cc:softimage@listproc.autodesk.com
> > Subject: Re: AD licensing letter - no longer applicable for
'benefits'???
> >
> > Hi Maurice,
> >
> > Yes, probably a auto-generated letter, but the tone and information in
that letter was not very user friendly imho.
> >
> > Thanks for the quick reply and existing/perpetual license info.
> >
> >
> >
> >
> >
> >
> > Rob
> >
> >
> >
> > \/-\/\/
> > On 19-1-2016 21:43, Maurice Patel wrote:
> > Also, I suspect these letters are being auto-generated by the EMEA
office as part of a general campaign sent to all Autodesk customers
(irrespective of product owned) that have expired Subscription contracts
and so is generic and not specific to Softimage. This is because come Feb
1st you will no longer be able to renew maintenance subscription if you let
it expire and either need to stay on the same version as you have when the
contract expired perpetually or purchase a new desktop subscription
contract with no perpetual rights – so it is kind of your last chance to do
so. Also if you were on 2015 when subs expired you technically do not have
the right to access versions prior to that.
> > maurice
> >
> > Maurice Patel
> > Tél:  514 954-7134
> > Cell: 514 242-6549
> >
> > From: Maurice Patel
> > Sent: Tuesday, January 19, 2016 3:32 PM
> > To:
'r...@casema.nl<mailto:r...@casema.nl>'<r...@casema.nl><mailto:r...@casema.nl>;softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
> > Subject: RE: AD licensing letter - no longer applicable for
'benefits'???
> >
> > One of the benefits of Subscription is access to previous versions not
just the version you have licensed, which is always is always latest
available version of the software. This access goes away once you stop
subscription though you can continue to use the last version you licensed
perpetually.
> >
> > Maurice
> >
> > Maurice Patel
> > Tél:  514 954-7134
> > Cell: 514 242-6549
> >
> > 
From:softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Rob Wuijster
> > Sent: Tuesday, January 19, 2016 3:06 PM
> > 
To:softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
> > Subject: AD licensing letter - no longer applicable for 'benefits'???
> >
> > Hi guys,
> >
> > Out of the blue, like a long forgotten relative, I get a letter from
AD's Munich Licence Management about my (not renewed) Subscription.
> > As I stopped maintenance on SI quite a while ago, I'm a bit surprised
by this letter.
> >
> > The letter goes into the fact that the Subscription Contract was not
renewed (correct), and that the 'additional licensing benefits' are no
longer active for the products covered. One of this benefits is the right
to use 'previous versions'.
> > Blah blah blah. possible illegal use of previous versions of the
software.. maybe without knowledge inside company yada yada..
> >
> > Am I not allowed any SI version anymore from when that contract was
active?
> > If so, how in the hell can I open up old projects, even for migration,
if that is not allowed anymore? This letter makes absolutely no sense to
me.
> >
> > So can someone on this list that is AD, explain what the heck this
letter is about?
> >
> > --
> >
> >
> >
> > thanks!
> >
> >
> >
> > Rob
> >
> > \/-\/\/
> > Geen virus gevonden in dit bericht.
> > Gecontroleerd door AVG -www.avg.com<http://www.avg.com>
> > Versie: 2016.0.7294 / Virusdatabase: 4522/11439 - datum van uitgifte:
01/19/16
> >
>

Re: AD licensing letter - no longer applicable for 'benefits'???

[Tim Leydecker]

It´s the first time I realize there is a catch that means when I´m on 
subscription support,
I get to upgrade existing my perpetual license but then am supposed to 
stop using
any of my previously existing (or upgraded) licenses once I decide to 
stop subscription.


By paying more money for updated I take away my right to use software 
that I was led

to believe comes with a perpetual license to start with?

Sofar, I was under the impression ANY perpetual license I purchased or 
upgraded to sofar

would be perpetual and stay perpetual.

I´m pretty sure there´s a german law forbidding to force a customer to 
wave away his right

to an existing perpetual license the moment he buys support...

Doesn´t make sense and is a pretty sick stunt to try to pull off to 
begin with.


I just paid my subscription.

If that really means you guys think I shouldn´t be allowed to use Maya 
4.5 if I need to, think again.


If that´s what you guys want to pull, we´ll most likely have to part in 
February 2017.


Cheers,

tim




Am 20.01.2016 um 15:50 schrieb Morten Bartholdy:


Amen to that!

Morten


Den 20. januar 2016 kl. 15:34 skrev Oliver Weingarten 
<li...@pixelpanic.de>:


> Hey there!
>
> You guys at Autodesk really rock! I also heard about this almost 
rude AD
> letter form a couple of friends. First killing off our beloved 
Softimage

> without ANY appropriate replacement. Secondly having the brass to ask
> for, or better, demand further money from your customers, without any
> further support for the product they bought (Softimage in this cas..),
> but the only "benefit" to open up old projects? You guys at AD really
> know what caring about customers really means. But, right, you are so
> busy with "delivering better software, faster".. I know ;)
>
> Sorry, don´t take it personal ;)
>
> cheers,
> oliver
>
> Am 19.01.2016 um 22:36 schrieb Maurice Patel:
> > Hi Rob,
> > Sorry about that letter. It actually has been escalated internally 
here (after feedback from other customers) and Autodesk is in the 
process of revising how local marketing communications get approved – 
although it is too late in the game for this initiative.

> > Maurice
> >
> > Maurice Patel
> > Tél:  514 954-7134
> > Cell: 514 242-6549
> >
> > From: Rob Wuijster [mailto:r...@casema.nl]
> > Sent: Tuesday, January 19, 2016 4:26 PM
> > To: Maurice Patel<maurice.pa...@autodesk.com>
> > Cc:softimage@listproc.autodesk.com
> > Subject: Re: AD licensing letter - no longer applicable for 
'benefits'???

> >
> > Hi Maurice,
> >
> > Yes, probably a auto-generated letter, but the tone and 
information in that letter was not very user friendly imho.

> >
> > Thanks for the quick reply and existing/perpetual license info.
> >
> >
> >
> >
> >
> >
> > Rob
> >
> >
> >
> > \/-\/\/
> > On 19-1-2016 21:43, Maurice Patel wrote:
> > Also, I suspect these letters are being auto-generated by the EMEA 
office as part of a general campaign sent to all Autodesk customers 
(irrespective of product owned) that have expired Subscription 
contracts and so is generic and not specific to Softimage. This is 
because come Feb 1st you will no longer be able to renew maintenance 
subscription if you let it expire and either need to stay on the same 
version as you have when the contract expired perpetually or purchase 
a new desktop subscription contract with no perpetual rights – so it 
is kind of your last chance to do so. Also if you were on 2015 when 
subs expired you technically do not have the right to access versions 
prior to that.

> > maurice
> >
> > Maurice Patel
> > Tél:  514 954-7134
> > Cell: 514 242-6549
> >
> > From: Maurice Patel
> > Sent: Tuesday, January 19, 2016 3:32 PM
> > To: 
'r...@casema.nl<mailto:r...@casema.nl>'<r...@casema.nl><mailto:r...@casema.nl>;softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com> 

> > Subject: RE: AD licensing letter - no longer applicable for 
'benefits'???

> >
> > One of the benefits of Subscription is access to previous versions 
not just the version you have licensed, which is always is always 
latest available version of the software. This access goes away once 
you stop subscription though you can continue to use the last version 
you licensed perpetually.

> >
> > Maurice
> >
> > Maurice Patel
> > Tél:  514 954-7134
> > Cell: 514 242-6549
> >
> > 
From:softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Rob 
Wuijster

> > Sent: Tuesday, Jan

Re: AD licensing letter - no longer applicable for 'benefits'???

[phil harbath]

for a network floating license the “feature” is obviously just to keep you on 
subscription however for the user the licensing system does all the work it 
should do,  it only allows you to use the number of licenses you purchased, 
whether that be version 1 or the latest, really “should” make no difference to 
Autodesk (in theory, from a $ stand point, that is a different story).  All in 
all it is a very shady business practice.

Re: AD licensing letter - no longer applicable for 'benefits'???

[Oliver Weingarten]

Hey there!

You guys at Autodesk really rock! I also heard about this almost rude AD 
letter form a couple of friends. First killing off our beloved Softimage 
without ANY appropriate replacement. Secondly having the brass to ask 
for, or better, demand further money from your customers, without any 
further support for the product they bought (Softimage in this cas..), 
but the only "benefit" to open up old projects? You guys at AD really 
know what caring about customers really means. But, right, you are so 
busy with "delivering better software, faster".. I know ;)


Sorry, don´t take it personal ;)

cheers,
oliver

Am 19.01.2016 um 22:36 schrieb Maurice Patel:

Hi Rob,
Sorry about that letter. It actually has been escalated internally here (after 
feedback from other customers) and Autodesk is in the process of revising how 
local marketing communications get approved – although it is too late in the 
game for this initiative.
Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: Rob Wuijster [mailto:r...@casema.nl]
Sent: Tuesday, January 19, 2016 4:26 PM
To: Maurice Patel<maurice.pa...@autodesk.com>
Cc:softimage@listproc.autodesk.com
Subject: Re: AD licensing letter - no longer applicable for 'benefits'???

Hi Maurice,

Yes, probably a auto-generated letter, but the tone and information in that 
letter was not very user friendly imho.

Thanks for the quick reply and existing/perpetual license info.






Rob



\/-\/\/
On 19-1-2016 21:43, Maurice Patel wrote:
Also, I suspect these letters are being auto-generated by the EMEA office as 
part of a general campaign sent to all Autodesk customers (irrespective of 
product owned) that have expired Subscription contracts and so is generic and 
not specific to Softimage. This is because come Feb 1st you will no longer be 
able to renew maintenance subscription if you let it expire and either need to 
stay on the same version as you have when the contract expired perpetually or 
purchase a new desktop subscription contract with no perpetual rights – so it 
is kind of your last chance to do so. Also if you were on 2015 when subs 
expired you technically do not have the right to access versions prior to that.
maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: Maurice Patel
Sent: Tuesday, January 19, 2016 3:32 PM
To: 
'r...@casema.nl<mailto:r...@casema.nl>'<r...@casema.nl><mailto:r...@casema.nl>;softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: RE: AD licensing letter - no longer applicable for 'benefits'???

One of the benefits of Subscription is access to previous versions not just the 
version you have licensed, which is always is always latest available version 
of the software. This access goes away once you stop subscription though you 
can continue to use the last version you licensed perpetually.

Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From:softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
  [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Rob Wuijster
Sent: Tuesday, January 19, 2016 3:06 PM
To:softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: AD licensing letter - no longer applicable for 'benefits'???

Hi guys,

Out of the blue, like a long forgotten relative, I get a letter from AD's 
Munich Licence Management about my (not renewed) Subscription.
As I stopped maintenance on SI quite a while ago, I'm a bit surprised by this 
letter.

The letter goes into the fact that the Subscription Contract was not renewed 
(correct), and that the 'additional licensing benefits' are no longer active 
for the products covered. One of this benefits is the right to use 'previous 
versions'.
Blah blah blah. possible illegal use of previous versions of the software.. 
maybe without knowledge inside company yada yada..

Am I not allowed any SI version anymore from when that contract was active?
If so, how in the hell can I open up old projects, even for migration, if that 
is not allowed anymore? This letter makes absolutely no sense to me.

So can someone on this list that is AD, explain what the heck this letter is 
about?

--



thanks!



Rob

\/-\/\/
Geen virus gevonden in dit bericht.
Gecontroleerd door AVG -www.avg.com<http://www.avg.com>
Versie: 2016.0.7294 / Virusdatabase: 4522/11439 - datum van uitgifte: 01/19/16

Re: AD licensing letter - no longer applicable for 'benefits'???

[Rob Wuijster]

Hi Maurice,

Yes, probably a auto-generated letter, but the tone and information in 
that letter was not very user friendly imho.


Thanks for the quick reply and existing/perpetual license info.


Rob

\/-\/\/

On 19-1-2016 21:43, Maurice Patel wrote:


Also, I suspect these letters are being auto-generated by the EMEA 
office as part of a general campaign sent to all Autodesk customers 
(irrespective of product owned) that have expired Subscription 
contracts and so is generic and not specific to Softimage. This is 
because come Feb 1^st you will no longer be able to renew maintenance 
subscription if you let it expire and either need to stay on the same 
version as you have when the contract expired perpetually or purchase 
a new desktop subscription contract with no perpetual rights – so it 
is kind of your last chance to do so. Also if you were on 2015 when 
subs expired you technically do not have the right to access versions 
prior to that.


maurice

*Maurice Patel*

Tél:  514 954-7134

Cell: 514 242-6549

*From:*Maurice Patel
*Sent:* Tuesday, January 19, 2016 3:32 PM
*To:* 'r...@casema.nl' <r...@casema.nl>; softimage@listproc.autodesk.com
*Subject:* RE: AD licensing letter - no longer applicable for 
'benefits'???


One of the benefits of Subscription is access to previous versions not 
just the version you have licensed, which is always is always latest 
available version of the software. This access goes away once you stop 
subscription though you can continue to use the last version you 
licensed perpetually.


Maurice

*Maurice Patel*

Tél:  514 954-7134

Cell: 514 242-6549

*From:*softimage-boun...@listproc.autodesk.com 
<mailto:softimage-boun...@listproc.autodesk.com> 
[mailto:softimage-boun...@listproc.autodesk.com] *On Behalf Of *Rob 
Wuijster

*Sent:* Tuesday, January 19, 2016 3:06 PM
*To:* softimage@listproc.autodesk.com 
<mailto:softimage@listproc.autodesk.com>

*Subject:* AD licensing letter - no longer applicable for 'benefits'???

Hi guys,

Out of the blue, like a long forgotten relative, I get a letter from 
AD's Munich Licence Management about my (not renewed) Subscription.
As I stopped maintenance on SI quite a while ago, I'm a bit surprised 
by this letter.


The letter goes into the fact that the Subscription Contract was not 
renewed (correct), and that the 'additional licensing benefits' are no 
longer active for the products covered. One of this benefits is the 
right to use 'previous versions'.
Blah blah blah. possible illegal use of previous versions of the 
software.. maybe without knowledge inside company yada yada..


Am I not allowed any SI version anymore from when that contract was 
active?
If so, how in the hell can I open up old projects, even for migration, 
if that is not allowed anymore? This letter makes absolutely no sense 
to me.


So can someone on this list that is AD, explain what the heck this 
letter is about?


--
thanks!
Rob
\/-\/\/

Geen virus gevonden in dit bericht.
Gecontroleerd door AVG - www.avg.com <http://www.avg.com>
Versie: 2016.0.7294 / Virusdatabase: 4522/11439 - datum van uitgifte: 
01/19/16

RE: AD licensing letter - no longer applicable for 'benefits'???

[Maurice Patel]

One of the benefits of Subscription is access to previous versions not just the 
version you have licensed, which is always is always latest available version 
of the software. This access goes away once you stop subscription though you 
can continue to use the last version you licensed perpetually.

Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Rob Wuijster
Sent: Tuesday, January 19, 2016 3:06 PM
To: softimage@listproc.autodesk.com
Subject: AD licensing letter - no longer applicable for 'benefits'???

Hi guys,

Out of the blue, like a long forgotten relative, I get a letter from AD's 
Munich Licence Management about my (not renewed) Subscription.
As I stopped maintenance on SI quite a while ago, I'm a bit surprised by this 
letter.

The letter goes into the fact that the Subscription Contract was not renewed 
(correct), and that the 'additional licensing benefits' are no longer active 
for the products covered. One of this benefits is the right to use 'previous 
versions'.
Blah blah blah. possible illegal use of previous versions of the software.. 
maybe without knowledge inside company yada yada..

Am I not allowed any SI version anymore from when that contract was active?
If so, how in the hell can I open up old projects, even for migration, if that 
is not allowed anymore? This letter makes absolutely no sense to me.

So can someone on this list that is AD, explain what the heck this letter is 
about?


--



thanks!



Rob

\/-\/\/
<>

RE: AD licensing letter - no longer applicable for 'benefits'???

[Maurice Patel]

Also, I suspect these letters are being auto-generated by the EMEA office as 
part of a general campaign sent to all Autodesk customers (irrespective of 
product owned) that have expired Subscription contracts and so is generic and 
not specific to Softimage. This is because come Feb 1st you will no longer be 
able to renew maintenance subscription if you let it expire and either need to 
stay on the same version as you have when the contract expired perpetually or 
purchase a new desktop subscription contract with no perpetual rights – so it 
is kind of your last chance to do so. Also if you were on 2015 when subs 
expired you technically do not have the right to access versions prior to that.
maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: Maurice Patel
Sent: Tuesday, January 19, 2016 3:32 PM
To: 'r...@casema.nl' <r...@casema.nl>; softimage@listproc.autodesk.com
Subject: RE: AD licensing letter - no longer applicable for 'benefits'???

One of the benefits of Subscription is access to previous versions not just the 
version you have licensed, which is always is always latest available version 
of the software. This access goes away once you stop subscription though you 
can continue to use the last version you licensed perpetually.

Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: 
softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Rob Wuijster
Sent: Tuesday, January 19, 2016 3:06 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: AD licensing letter - no longer applicable for 'benefits'???

Hi guys,

Out of the blue, like a long forgotten relative, I get a letter from AD's 
Munich Licence Management about my (not renewed) Subscription.
As I stopped maintenance on SI quite a while ago, I'm a bit surprised by this 
letter.

The letter goes into the fact that the Subscription Contract was not renewed 
(correct), and that the 'additional licensing benefits' are no longer active 
for the products covered. One of this benefits is the right to use 'previous 
versions'.
Blah blah blah. possible illegal use of previous versions of the software.. 
maybe without knowledge inside company yada yada..

Am I not allowed any SI version anymore from when that contract was active?
If so, how in the hell can I open up old projects, even for migration, if that 
is not allowed anymore? This letter makes absolutely no sense to me.

So can someone on this list that is AD, explain what the heck this letter is 
about?

--



thanks!



Rob

\/-\/\/
<>

RE: AD licensing letter - no longer applicable for 'benefits'???

[Maurice Patel]

Hi Rob,
Sorry about that letter. It actually has been escalated internally here (after 
feedback from other customers) and Autodesk is in the process of revising how 
local marketing communications get approved – although it is too late in the 
game for this initiative.
Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: Rob Wuijster [mailto:r...@casema.nl]
Sent: Tuesday, January 19, 2016 4:26 PM
To: Maurice Patel <maurice.pa...@autodesk.com>
Cc: softimage@listproc.autodesk.com
Subject: Re: AD licensing letter - no longer applicable for 'benefits'???

Hi Maurice,

Yes, probably a auto-generated letter, but the tone and information in that 
letter was not very user friendly imho.

Thanks for the quick reply and existing/perpetual license info.






Rob



\/-\/\/
On 19-1-2016 21:43, Maurice Patel wrote:
Also, I suspect these letters are being auto-generated by the EMEA office as 
part of a general campaign sent to all Autodesk customers (irrespective of 
product owned) that have expired Subscription contracts and so is generic and 
not specific to Softimage. This is because come Feb 1st you will no longer be 
able to renew maintenance subscription if you let it expire and either need to 
stay on the same version as you have when the contract expired perpetually or 
purchase a new desktop subscription contract with no perpetual rights – so it 
is kind of your last chance to do so. Also if you were on 2015 when subs 
expired you technically do not have the right to access versions prior to that.
maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: Maurice Patel
Sent: Tuesday, January 19, 2016 3:32 PM
To: 'r...@casema.nl<mailto:r...@casema.nl>' 
<r...@casema.nl><mailto:r...@casema.nl>; 
softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: RE: AD licensing letter - no longer applicable for 'benefits'???

One of the benefits of Subscription is access to previous versions not just the 
version you have licensed, which is always is always latest available version 
of the software. This access goes away once you stop subscription though you 
can continue to use the last version you licensed perpetually.

Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: 
softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Rob Wuijster
Sent: Tuesday, January 19, 2016 3:06 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: AD licensing letter - no longer applicable for 'benefits'???

Hi guys,

Out of the blue, like a long forgotten relative, I get a letter from AD's 
Munich Licence Management about my (not renewed) Subscription.
As I stopped maintenance on SI quite a while ago, I'm a bit surprised by this 
letter.

The letter goes into the fact that the Subscription Contract was not renewed 
(correct), and that the 'additional licensing benefits' are no longer active 
for the products covered. One of this benefits is the right to use 'previous 
versions'.
Blah blah blah. possible illegal use of previous versions of the software.. 
maybe without knowledge inside company yada yada..

Am I not allowed any SI version anymore from when that contract was active?
If so, how in the hell can I open up old projects, even for migration, if that 
is not allowed anymore? This letter makes absolutely no sense to me.

So can someone on this list that is AD, explain what the heck this letter is 
about?

--



thanks!



Rob

\/-\/\/
Geen virus gevonden in dit bericht.
Gecontroleerd door AVG - www.avg.com<http://www.avg.com>
Versie: 2016.0.7294 / Virusdatabase: 4522/11439 - datum van uitgifte: 01/19/16

<>

AD licensing letter - no longer applicable for 'benefits'???

[Rob Wuijster]

Hi guys,

Out of the blue, like a long forgotten relative, I get a letter from 
AD's Munich Licence Management about my (not renewed) Subscription.
As I stopped maintenance on SI quite a while ago, I'm a bit surprised by 
this letter.


The letter goes into the fact that the Subscription Contract was not 
renewed (correct), and that the 'additional licensing benefits' are no 
longer active for the products covered. One of this benefits is the 
right to use 'previous versions'.
Blah blah blah. possible illegal use of previous versions of the 
software.. maybe without knowledge inside company yada yada..


Am I not allowed any SI version anymore from when that contractwas active?
If so, how in the hell can I open up old projects, even for migration, 
if that is not allowed anymore? This letter makes absolutely no sense to me.


So can someone on this list that is AD, explain what the heck this 
letter is about?


--

thanks!

Rob
\/-\/\/

Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Leendert A. Hartog]

Just never thought of having to update the license file as well, as I 
figured the MayaS 2016 file would still be valid for the SP2 as well...

Thanks for your patience, all...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

-Oorspronkelijk bericht- 
From: Maurice Patel

Sent: Thursday, December 10, 2015 8:13 PM
To: softimage@listproc.autodesk.com
Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Cool! I am glad it all worked out in the end. Sorry that you had to go 
through this.

Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. 
Hartog

Sent: Thursday, December 10, 2015 2:11 PM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Problem solved...
After going back to registeronce and getting a new license file, there does 
appear to have been something wrong with my original license file,
dating from the time when the MayaS 2016 bundle was first released, as it 
was missing an "INCREMENT 86269SFTIMSIB_2016_0F" block.

With this new license everything seems to work as expected.

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: hk-v...@iscs-i.com<mailto:hk-v...@iscs-i.com>
Sent: Thursday, December 10, 2015 6:23 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Cc: Leendert A. Hartog<mailto:hirazib...@live.nl>
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")


Have you tried Autodesk's licensing parser to validate your file:

http://www.licenseparser.com/

Cheers,

Henry

On 2015-12-10 10:17, Leendert A. Hartog wrote:

Could there be something wrong with my license file?

Is there someone who could check this, where I could send my current license 
file to?


Normal "interfaced" Softimage 2015 and Maya 2016 run properly off it,

Only problem I've faced so far are the missing "2016" batch licenses...



Greetz

Leendert

AKA Hirazi Blue

Softimage hobbyist, admin at si-community.com & xsiforum.de



-Oorspronkelijk bericht- From: Maurice Patel

Sent: Thursday, December 10, 2015 4:44 PM

To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>

Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")



I can help clarify. There is no difference. There was no Softimage 2016 so 
for the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' 
had to be created for Softimage 2015 to go into the new offering. This was 
the R2 version and apart from licensing requirements there was no change in 
the software. The only software updates have been the service packs which 
were issued separately. Our QA team reported today that they have not yet 
identified an issue in their tests (Batch is working) but that they are 
continuing to look into this.




Maurice Patel

Tél:  514 954-7134

Cell: 514 242-6549



-Original Message-

From: 
softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> 
[mailto:softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>] 
On Behalf Of Ponthieux, Joseph G. (LARC-E1A)[LITES II]


Sent: Thursday, December 10, 2015 9:53 AM

To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>

Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")



I just installed 2016 ECSU and recalled seeing this in the release notes:





https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s

uites_2016_readme_enu.htm



The Softimage Notes suggest that SI 15 and 16 are identical. I suspected 
Softimage would be renamed 2016 in order to keep it included in the suites 
and keep it's identity as a suite component for reference. Thing is it says 
that that version with the 2016 suite is not "Softimage 2016 R2" but 
"Softimage 2015 R2" and that 2015 R2 only works with 2016 license keys.


The installer doesn't install it automatically as in the past, but it does 
copy the necessary installation package to do so manually. I never installed 
it, figured I'd wait till next year to see if a final SP comes out.




Looking at these notes you'd think the only thing they spend any time 
working on is FBX but all you have to do is open Maya 2016 to know that¹s 
not the case. It would be nice though to have more information on what if 
anything makes these Softimage versions any different, assuming they might 
be.




Joey









On 12/9/15 5:15 PM, 
"softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> 
on behalf of Leendert A. Hartog" 
<softimage-boun...@listproc.autodes

Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Leendert A. Hartog]

Problem solved...
After going back to registeronce and getting a new license file, there does 
appear to have been something wrong with my original license file, 
dating from the time when the MayaS 2016 bundle was first released, as it was 
missing an "INCREMENT 86269SFTIMSIB_2016_0F" block. 
With this new license everything seems to work as expected.

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: hk-v...@iscs-i.com 
Sent: Thursday, December 10, 2015 6:23 PM
To: softimage@listproc.autodesk.com 
Cc: Leendert A. Hartog 
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Have you tried Autodesk's licensing parser to validate your file:

http://www.licenseparser.com/

Cheers,

Henry

On 2015-12-10 10:17, Leendert A. Hartog wrote:

Could there be something wrong with my license file?
Is there someone who could check this, where I could send my current license 
file to?
Normal "interfaced" Softimage 2015 and Maya 2016 run properly off it,
Only problem I've faced so far are the missing "2016" batch licenses...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

-Oorspronkelijk bericht- From: Maurice Patel
Sent: Thursday, December 10, 2015 4:44 PM
To: softimage@listproc.autodesk.com
Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I can help clarify. There is no difference. There was no Softimage 2016 so for 
the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' had to 
be created for Softimage 2015 to go into the new offering. This was the R2 
version and apart from licensing requirements there was no change in the 
software. The only software updates have been the service packs which were 
issued separately. Our QA team reported today that they have not yet identified 
an issue in their tests (Batch is working) but that they are continuing to look 
into this.

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

-Original Message-
From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph 
G. (LARC-E1A)[LITES II]
Sent: Thursday, December 10, 2015 9:53 AM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I just installed 2016 ECSU and recalled seeing this in the release notes:


https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s
uites_2016_readme_enu.htm

The Softimage Notes suggest that SI 15 and 16 are identical. I suspected 
Softimage would be renamed 2016 in order to keep it included in the suites and 
keep it's identity as a suite component for reference. Thing is it says that 
that version with the 2016 suite is not "Softimage 2016 R2" but "Softimage 2015 
R2" and that 2015 R2 only works with 2016 license keys.
The installer doesn't install it automatically as in the past, but it does copy 
the necessary installation package to do so manually. I never installed it, 
figured I'd wait till next year to see if a final SP comes out.

Looking at these notes you'd think the only thing they spend any time working 
on is FBX but all you have to do is open Maya 2016 to know that¹s not the case. 
It would be nice though to have more information on what if anything makes 
these Softimage versions any different, assuming they might be.

Joey




On 12/9/15 5:15 PM, "softimage-boun...@listproc.autodesk.com on behalf of 
Leendert A. Hartog" <softimage-boun...@listproc.autodesk.com on behalf of 
hirazib...@live.nl> wrote:Thanks. The installed version is the R2-SP2 that is 
bundled with the license for Maya 2016. It was my impression that SP2 and R2-SP 
weren't identical, otherwise there wouldn't be a reason to distribute two 
different versions. But I could be mistaken... Greetz Leendert AKA Hirazi Blue 
Softimage hobbyist, admin at si-community.com & xsiforum.de -Oorspronkelijk 
bericht- From: Ponthieux, Joseph G. (LARC-E1A)[LITES II] Sent: Wednesday, 
December 9, 2015 10:58 PM To: softimage@listproc.autodesk.com Subject: RE: 
Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") Leendert, Is your install 
base strictly Softimage or is it a suite? I presume whatever it is it must be 
installed from a 2016 package? There was a warning somewhere that said the two 
versions should not be installed at the same time. Is it possible you have both 
installed somehow? When I run xsibatch here using the 2015 version, it tells me 
it is checking out: === 
Autodesk Softimage 13.0.114.0 
=== License information: 
using [86269SFTIMSIB_2015_0F] I don't have SI 2016 R2 installed. If your 
version is looking to something with 2016 license code in it, it must be the SI 
2016 R2 ver

RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Maurice Patel]

Cool! I am glad it all worked out in the end. Sorry that you had to go through 
this.
Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog
Sent: Thursday, December 10, 2015 2:11 PM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Problem solved...
After going back to registeronce and getting a new license file, there does 
appear to have been something wrong with my original license file,
dating from the time when the MayaS 2016 bundle was first released, as it was 
missing an "INCREMENT 86269SFTIMSIB_2016_0F" block.
With this new license everything seems to work as expected.

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: hk-v...@iscs-i.com<mailto:hk-v...@iscs-i.com>
Sent: Thursday, December 10, 2015 6:23 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Cc: Leendert A. Hartog<mailto:hirazib...@live.nl>
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")


Have you tried Autodesk's licensing parser to validate your file:

http://www.licenseparser.com/

Cheers,

Henry

On 2015-12-10 10:17, Leendert A. Hartog wrote:

Could there be something wrong with my license file?

Is there someone who could check this, where I could send my current license 
file to?

Normal "interfaced" Softimage 2015 and Maya 2016 run properly off it,

Only problem I've faced so far are the missing "2016" batch licenses...



Greetz

Leendert

AKA Hirazi Blue

Softimage hobbyist, admin at si-community.com & xsiforum.de



-Oorspronkelijk bericht- From: Maurice Patel

Sent: Thursday, December 10, 2015 4:44 PM

To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>

Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")



I can help clarify. There is no difference. There was no Softimage 2016 so for 
the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' had to 
be created for Softimage 2015 to go into the new offering. This was the R2 
version and apart from licensing requirements there was no change in the 
software. The only software updates have been the service packs which were 
issued separately. Our QA team reported today that they have not yet identified 
an issue in their tests (Batch is working) but that they are continuing to look 
into this.



Maurice Patel

Tél:  514 954-7134

Cell: 514 242-6549



-Original Message-

From: 
softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 
[mailto:softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>]
 On Behalf Of Ponthieux, Joseph G. (LARC-E1A)[LITES II]

Sent: Thursday, December 10, 2015 9:53 AM

To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>

Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")



I just installed 2016 ECSU and recalled seeing this in the release notes:





https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s

uites_2016_readme_enu.htm



The Softimage Notes suggest that SI 15 and 16 are identical. I suspected 
Softimage would be renamed 2016 in order to keep it included in the suites and 
keep it's identity as a suite component for reference. Thing is it says that 
that version with the 2016 suite is not "Softimage 2016 R2" but "Softimage 2015 
R2" and that 2015 R2 only works with 2016 license keys.

The installer doesn't install it automatically as in the past, but it does copy 
the necessary installation package to do so manually. I never installed it, 
figured I'd wait till next year to see if a final SP comes out.



Looking at these notes you'd think the only thing they spend any time working 
on is FBX but all you have to do is open Maya 2016 to know that¹s not the case. 
It would be nice though to have more information on what if anything makes 
these Softimage versions any different, assuming they might be.



Joey









On 12/9/15 5:15 PM, 
"softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 on behalf of Leendert A. Hartog" 
<softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 on behalf of hirazib...@live.nl<mailto:hirazib...@live.nl>> wrote:
Thanks. The installed version is the R2-SP2 that is bundled with the license 
for Maya 2016. It was my impression that SP2 and R2-SP weren't identical, 
otherwise there wouldn't be a reason to distribute two different versions. But 
I could be mistaken... Greetz Leendert AKA Hirazi Blue Softimage hobbyist, 
admin at si-community.com & xsiforum.de -Oorspron

Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[hk-vndr]

 

Have you tried Autodesk's licensing parser to validate your file: 

http://www.licenseparser.com/ 

Cheers, 

Henry 

On 2015-12-10 10:17, Leendert A. Hartog wrote: 

> Could there be something wrong with my license file?
> Is there someone who could check this, where I could send my current license 
> file to?
> Normal "interfaced" Softimage 2015 and Maya 2016 run properly off it,
> Only problem I've faced so far are the missing "2016" batch licenses...
> 
> Greetz
> Leendert
> AKA Hirazi Blue
> Softimage hobbyist, admin at si-community.com & xsiforum.de
> 
> -Oorspronkelijk bericht- From: Maurice Patel
> Sent: Thursday, December 10, 2015 4:44 PM
> To: softimage@listproc.autodesk.com
> Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
> 
> I can help clarify. There is no difference. There was no Softimage 2016 so 
> for the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' 
> had to be created for Softimage 2015 to go into the new offering. This was 
> the R2 version and apart from licensing requirements there was no change in 
> the software. The only software updates have been the service packs which 
> were issued separately. Our QA team reported today that they have not yet 
> identified an issue in their tests (Batch is working) but that they are 
> continuing to look into this.
> 
> Maurice Patel
> Tél: 514 954-7134
> Cell: 514 242-6549
> 
> -Original Message-
> From: softimage-boun...@listproc.autodesk.com 
> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, 
> Joseph G. (LARC-E1A)[LITES II]
> Sent: Thursday, December 10, 2015 9:53 AM
> To: softimage@listproc.autodesk.com
> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
> 
> I just installed 2016 ECSU and recalled seeing this in the release notes:
> 
> https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s 
> [1]
> uites_2016_readme_enu.htm
> 
> The Softimage Notes suggest that SI 15 and 16 are identical. I suspected 
> Softimage would be renamed 2016 in order to keep it included in the suites 
> and keep it's identity as a suite component for reference. Thing is it says 
> that that version with the 2016 suite is not "Softimage 2016 R2" but 
> "Softimage 2015 R2" and that 2015 R2 only works with 2016 license keys.
> The installer doesn't install it automatically as in the past, but it does 
> copy the necessary installation package to do so manually. I never installed 
> it, figured I'd wait till next year to see if a final SP comes out.
> 
> Looking at these notes you'd think the only thing they spend any time working 
> on is FBX but all you have to do is open Maya 2016 to know that¹s not the 
> case. It would be nice though to have more information on what if anything 
> makes these Softimage versions any different, assuming they might be.
> 
> Joey
> 
> On 12/9/15 5:15 PM, "softimage-boun...@listproc.autodesk.com on behalf of 
> Leendert A. Hartog" <softimage-boun...@listproc.autodesk.com on behalf of 
> hirazib...@live.nl> wrote:
> Thanks. The installed version is the R2-SP2 that is bundled with the license 
> for Maya 2016. It was my impression that SP2 and R2-SP weren't identical, 
> otherwise there wouldn't be a reason to distribute two different versions. 
> But I could be mistaken... Greetz Leendert AKA Hirazi Blue Softimage 
> hobbyist, admin at si-community.com & xsiforum.de -Oorspronkelijk 
> bericht- From: Ponthieux, Joseph G. (LARC-E1A)[LITES II] Sent: Wednesday, 
> December 9, 2015 10:58 PM To: softimage@listproc.autodesk.com Subject: RE: 
> Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F") Leendert, Is your 
> install base strictly Softimage or is it a suite? I presume whatever it is it 
> must be installed from a 2016 package? There was a warning somewhere that 
> said the two versions should not be installed at the same time. Is it 
> possible you have both installed somehow? When I run xsibatch here using the 
> 2015 version, it tells me it is checking out: 
> ===
Autodesk Softimage 13.0.114.0 
=== License information: 
using [86269SFTIMSIB_2015_0F] I don't have SI 2016 R2 installed. If your 
version is looking to something with 2016 license code in it, it must be the SI 
2016 R2 version that you are trying to run? The reason I ask is that since the 
SI 2015 SP2 package is supposed to be identical (?) to the SI 2016 R2 package, 
it might be possible to uninstall the 2016 version and install the 2015 one 
that way the 2015 software might only look for licenses with &

RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Maurice Patel]

I can help clarify. There is no difference. There was no Softimage 2016 so for 
the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' had to 
be created for Softimage 2015 to go into the new offering. This was the R2 
version and apart from licensing requirements there was no change in the 
software. The only software updates have been the service packs which were 
issued separately. Our QA team reported today that they have not yet identified 
an issue in their tests (Batch is working) but that they are continuing to look 
into this.

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

-Original Message-
From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph 
G. (LARC-E1A)[LITES II]
Sent: Thursday, December 10, 2015 9:53 AM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I just installed 2016 ECSU and recalled seeing this in the release notes:


https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s
uites_2016_readme_enu.htm

The Softimage Notes suggest that SI 15 and 16 are identical. I suspected 
Softimage would be renamed 2016 in order to keep it included in the suites and 
keep it's identity as a suite component for reference. Thing is it says that 
that version with the 2016 suite is not "Softimage 2016 R2" but "Softimage 2015 
R2" and that 2015 R2 only works with 2016 license keys.
The installer doesn't install it automatically as in the past, but it does copy 
the necessary installation package to do so manually. I never installed it, 
figured I'd wait till next year to see if a final SP comes out. 

Looking at these notes you'd think the only thing they spend any time working 
on is FBX but all you have to do is open Maya 2016 to know that¹s not the case. 
It would be nice though to have more information on what if anything makes 
these Softimage versions any different, assuming they might be.

Joey




On 12/9/15 5:15 PM, "softimage-boun...@listproc.autodesk.com on behalf of 
Leendert A. Hartog" <softimage-boun...@listproc.autodesk.com on behalf of 
hirazib...@live.nl> wrote:

>Thanks. The installed version is the R2-SP2 that is bundled with the 
>license for Maya 2016.
>It was my impression that SP2 and R2-SP weren't identical, otherwise 
>there wouldn't be a reason to distribute two different versions.
>But I could be mistaken...
>
>Greetz
>Leendert
>AKA Hirazi Blue
>Softimage hobbyist, admin at si-community.com & xsiforum.de
>
>-Oorspronkelijk bericht-
>From: Ponthieux, Joseph G. (LARC-E1A)[LITES II]
>Sent: Wednesday, December 9, 2015 10:58 PM
>To: softimage@listproc.autodesk.com
>Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
>
>Leendert,
>
>Is your install base strictly Softimage or is it a suite? I presume 
>whatever it is it must be installed from a 2016 package?
>
>There was a warning somewhere that said the two versions should not be 
>installed at the same time. Is it possible you have both installed 
>somehow?
>
>When I run xsibatch here using the 2015 version, it tells me it is 
>checking
>out:
>
>===
> Autodesk Softimage 13.0.114.0
>===
>
>License information: using [86269SFTIMSIB_2015_0F]
>
>I don't have SI 2016 R2 installed.
>
>If your version is looking to something with 2016 license code in it, 
>it must be the SI 2016 R2 version that you are trying to run?
>
>The reason I ask is that since the SI 2015 SP2 package is supposed to 
>be identical (?) to the SI 2016 R2 package, it might be possible to 
>uninstall the 2016 version and install the 2015 one that way the 2015 
>software might only look for licenses with "2015" in it. Maybe that 
>will let you get production going till the problem is sorted out?
>
>
>--
>Joey Ponthieux
>LaRC Information Technology Enhanced Services (LITES II) Science 
>Systems and Applications Inc. (SSAI) NASA Langley Research Center 
>__
>Opinions stated here-in are strictly those of the author and do not 
>represent the opinions of NASA or any other party.
>
>> -Original Message-
>> From: softimage-boun...@listproc.autodesk.com [mailto:softimage- 
>> boun...@listproc.autodesk.com] On Behalf Of Maurice Patel
>> Sent: Wednesday, December 09, 2015 4:35 PM
>> To: softimage@listproc.autodesk.com
>> Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
>>
>> No problem, If others are having similar problems and can provide 
>>more  data  it may help find a

Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Ponthieux, Joseph G. (LARC-E1A)[LITES II]]

I just installed 2016 ECSU and recalled seeing this in the release notes:


https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s
uites_2016_readme_enu.htm

The Softimage Notes suggest that SI 15 and 16 are identical. I suspected
Softimage would be renamed 2016 in order to keep it included in the suites
and keep it's identity as a suite component for reference. Thing is it
says that that version with the 2016 suite is not "Softimage 2016 R2" but
"Softimage 2015 R2" and that 2015 R2 only works with 2016 license keys.
The installer doesn't install it automatically as in the past, but it does
copy the necessary installation package to do so manually. I never
installed it, figured I'd wait till next year to see if a final SP comes
out. 

Looking at these notes you'd think the only thing they spend any time
working on is FBX but all you have to do is open Maya 2016 to know that¹s
not the case. It would be nice though to have more information on what if
anything makes these Softimage versions any different, assuming they might
be.

Joey




On 12/9/15 5:15 PM, "softimage-boun...@listproc.autodesk.com on behalf of
Leendert A. Hartog" <softimage-boun...@listproc.autodesk.com on behalf of
hirazib...@live.nl> wrote:

>Thanks. The installed version is the R2-SP2 that is bundled with the
>license 
>for Maya 2016.
>It was my impression that SP2 and R2-SP weren't identical,
>otherwise there wouldn't be a reason to distribute two different versions.
>But I could be mistaken...
>
>Greetz
>Leendert
>AKA Hirazi Blue
>Softimage hobbyist, admin at si-community.com & xsiforum.de
>
>-Oorspronkelijk bericht-
>From: Ponthieux, Joseph G. (LARC-E1A)[LITES II]
>Sent: Wednesday, December 9, 2015 10:58 PM
>To: softimage@listproc.autodesk.com
>Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
>
>Leendert,
>
>Is your install base strictly Softimage or is it a suite? I presume
>whatever 
>it is it must be installed from a 2016 package?
>
>There was a warning somewhere that said the two versions should not be
>installed at the same time. Is it possible you have both installed
>somehow?
>
>When I run xsibatch here using the 2015 version, it tells me it is
>checking 
>out:
>
>===
> Autodesk Softimage 13.0.114.0
>===
>
>License information: using [86269SFTIMSIB_2015_0F]
>
>I don't have SI 2016 R2 installed.
>
>If your version is looking to something with 2016 license code in it, it
>must be the SI 2016 R2 version that you are trying to run?
>
>The reason I ask is that since the SI 2015 SP2 package is supposed to be
>identical (?) to the SI 2016 R2 package, it might be possible to
>uninstall 
>the 2016 version and install the 2015 one that way the 2015 software
>might 
>only look for licenses with "2015" in it. Maybe that will let you get
>production going till the problem is sorted out?
>
>
>--
>Joey Ponthieux
>LaRC Information Technology Enhanced Services (LITES II)
>Science Systems and Applications Inc. (SSAI)
>NASA Langley Research Center
>__
>Opinions stated here-in are strictly those of the author and do not
>represent the opinions of NASA or any other party.
>
>> -----Original Message-
>> From: softimage-boun...@listproc.autodesk.com [mailto:softimage-
>> boun...@listproc.autodesk.com] On Behalf Of Maurice Patel
>> Sent: Wednesday, December 09, 2015 4:35 PM
>> To: softimage@listproc.autodesk.com
>> Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
>>
>> No problem, If others are having similar problems and can provide more
>> data
>> it may help find a solution faster. Hopefully we can get to the bottom
>>of 
>> this
>> quickly.
>> Maurice
>>
>> Maurice Patel
>> Tél:  514 954-7134
>> Cell: 514 242-6549
>>
>> -Original Message-
>> From: softimage-boun...@listproc.autodesk.com [mailto:softimage-
>> boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog
>> Sent: Wednesday, December 09, 2015 3:56 PM
>> To: softimage@listproc.autodesk.com
>> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
>>
>> Sorry, I understood your mail. The point I was trying to make was that
>> others
>> should probably speak up, if they experience the same problem.
>> I understand there is nothing much you can do for me if it is a problem
>> that
>> only affects me.
>> But if there is some bug lurking in the background, mor

Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Leendert A. Hartog]

Could there be something wrong with my license file?
Is there someone who could check this, where I could send my current license 
file to?

Normal "interfaced" Softimage 2015 and Maya 2016 run properly off it,
Only problem I've faced so far are the missing "2016" batch licenses...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

-Oorspronkelijk bericht- 
From: Maurice Patel

Sent: Thursday, December 10, 2015 4:44 PM
To: softimage@listproc.autodesk.com
Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I can help clarify. There is no difference. There was no Softimage 2016 so 
for the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' 
had to be created for Softimage 2015 to go into the new offering. This was 
the R2 version and apart from licensing requirements there was no change in 
the software. The only software updates have been the service packs which 
were issued separately. Our QA team reported today that they have not yet 
identified an issue in their tests (Batch is working) but that they are 
continuing to look into this.


Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

-Original Message-
From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, 
Joseph G. (LARC-E1A)[LITES II]

Sent: Thursday, December 10, 2015 9:53 AM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I just installed 2016 ECSU and recalled seeing this in the release notes:


https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s
uites_2016_readme_enu.htm

The Softimage Notes suggest that SI 15 and 16 are identical. I suspected 
Softimage would be renamed 2016 in order to keep it included in the suites 
and keep it's identity as a suite component for reference. Thing is it says 
that that version with the 2016 suite is not "Softimage 2016 R2" but 
"Softimage 2015 R2" and that 2015 R2 only works with 2016 license keys.
The installer doesn't install it automatically as in the past, but it does 
copy the necessary installation package to do so manually. I never installed 
it, figured I'd wait till next year to see if a final SP comes out.


Looking at these notes you'd think the only thing they spend any time 
working on is FBX but all you have to do is open Maya 2016 to know that¹s 
not the case. It would be nice though to have more information on what if 
anything makes these Softimage versions any different, assuming they might 
be.


Joey




On 12/9/15 5:15 PM, "softimage-boun...@listproc.autodesk.com on behalf of 
Leendert A. Hartog" <softimage-boun...@listproc.autodesk.com on behalf of 
hirazib...@live.nl> wrote:



Thanks. The installed version is the R2-SP2 that is bundled with the
license for Maya 2016.
It was my impression that SP2 and R2-SP weren't identical, otherwise
there wouldn't be a reason to distribute two different versions.
But I could be mistaken...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

-Oorspronkelijk bericht-
From: Ponthieux, Joseph G. (LARC-E1A)[LITES II]
Sent: Wednesday, December 9, 2015 10:58 PM
To: softimage@listproc.autodesk.com
Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Leendert,

Is your install base strictly Softimage or is it a suite? I presume
whatever it is it must be installed from a 2016 package?

There was a warning somewhere that said the two versions should not be
installed at the same time. Is it possible you have both installed
somehow?

When I run xsibatch here using the 2015 version, it tells me it is
checking
out:

   ===
Autodesk Softimage 13.0.114.0
   ===

   License information: using [86269SFTIMSIB_2015_0F]

I don't have SI 2016 R2 installed.

If your version is looking to something with 2016 license code in it,
it must be the SI 2016 R2 version that you are trying to run?

The reason I ask is that since the SI 2015 SP2 package is supposed to
be identical (?) to the SI 2016 R2 package, it might be possible to
uninstall the 2016 version and install the 2015 one that way the 2015
software might only look for licenses with "2015" in it. Maybe that
will let you get production going till the problem is sorted out?


--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II) Science
Systems and Applications Inc. (SSAI) NASA Langley Research Center
__
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.


-Original Message-
From: softimage-boun...@listproc.autodesk.com [mailto:softimage-
boun...@listproc.

RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Maurice Patel]

My normal answer to this kind of question would typically be contact support. I 
am not sure otherwise as you would need to talk to the licensing team. You 
could try the chat here. 
https://knowledge.autodesk.com/contactus/activation-registration/registering-product
maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

-Original Message-
From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog
Sent: Thursday, December 10, 2015 11:17 AM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Could there be something wrong with my license file?
Is there someone who could check this, where I could send my current license 
file to?
Normal "interfaced" Softimage 2015 and Maya 2016 run properly off it, Only 
problem I've faced so far are the missing "2016" batch licenses...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

-Oorspronkelijk bericht-
From: Maurice Patel
Sent: Thursday, December 10, 2015 4:44 PM
To: softimage@listproc.autodesk.com
Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I can help clarify. There is no difference. There was no Softimage 2016 so for 
the 2016 release of the Suites and the Maya/3ds Max bundles a 'bridge' 
had to be created for Softimage 2015 to go into the new offering. This was the 
R2 version and apart from licensing requirements there was no change in the 
software. The only software updates have been the service packs which were 
issued separately. Our QA team reported today that they have not yet identified 
an issue in their tests (Batch is working) but that they are continuing to look 
into this.

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

-Original Message-
From: softimage-boun...@listproc.autodesk.com
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph 
G. (LARC-E1A)[LITES II]
Sent: Thursday, December 10, 2015 9:53 AM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I just installed 2016 ECSU and recalled seeing this in the release notes:


https://knowledge.autodesk.com/sites/default/files/entertainment_creation_s
uites_2016_readme_enu.htm

The Softimage Notes suggest that SI 15 and 16 are identical. I suspected 
Softimage would be renamed 2016 in order to keep it included in the suites and 
keep it's identity as a suite component for reference. Thing is it says that 
that version with the 2016 suite is not "Softimage 2016 R2" but "Softimage 2015 
R2" and that 2015 R2 only works with 2016 license keys.
The installer doesn't install it automatically as in the past, but it does copy 
the necessary installation package to do so manually. I never installed it, 
figured I'd wait till next year to see if a final SP comes out.

Looking at these notes you'd think the only thing they spend any time working 
on is FBX but all you have to do is open Maya 2016 to know that¹s not the case. 
It would be nice though to have more information on what if anything makes 
these Softimage versions any different, assuming they might be.

Joey




On 12/9/15 5:15 PM, "softimage-boun...@listproc.autodesk.com on behalf of 
Leendert A. Hartog" <softimage-boun...@listproc.autodesk.com on behalf of 
hirazib...@live.nl> wrote:

>Thanks. The installed version is the R2-SP2 that is bundled with the 
>license for Maya 2016.
>It was my impression that SP2 and R2-SP weren't identical, otherwise 
>there wouldn't be a reason to distribute two different versions.
>But I could be mistaken...
>
>Greetz
>Leendert
>AKA Hirazi Blue
>Softimage hobbyist, admin at si-community.com & xsiforum.de
>
>-Oorspronkelijk bericht-
>From: Ponthieux, Joseph G. (LARC-E1A)[LITES II]
>Sent: Wednesday, December 9, 2015 10:58 PM
>To: softimage@listproc.autodesk.com
>Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
>
>Leendert,
>
>Is your install base strictly Softimage or is it a suite? I presume 
>whatever it is it must be installed from a 2016 package?
>
>There was a warning somewhere that said the two versions should not be 
>installed at the same time. Is it possible you have both installed 
>somehow?
>
>When I run xsibatch here using the 2015 version, it tells me it is 
>checking
>out:
>
>===
> Autodesk Softimage 13.0.114.0
>===
>
>License information: using [86269SFTIMSIB_2015_0F]
>
>I don't have SI 2016 R2 installed.
>
>If your version is looking to something with 2016 license code in it, 
>it must be the SI 2016 R2 version that you 

Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Leendert A. Hartog]

I’ve changed the title of the thread to make it more meaningful and perhaps get 
it noticed better...
Would be nice, if someone from Autodesk could look into this issue,
while the software technically is still supported.
I’m not on subscription any more,
so I have no other way to bring this to their attention...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Leendert A. Hartog 
Sent: Tuesday, December 8, 2015 4:29 PM
To: softimage@listproc.autodesk.com 
Subject: Re: ""86269SFTIMSIB_2016_0F"

After having stopped the server, setting the FLEXLM_DIAGNOSTICS to 3 and 
running XSI.bat, all I get is the “there is no interactive network license 
(...)” error and nothing in the command window...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Stephen Blair 
Sent: Tuesday, December 8, 2015 4:18 PM
To: softimage@listproc.autodesk.com 
Subject: Re: ""86269SFTIMSIB_2016_0F"

When Softimage can get a license, you won't see anything from 
FLEXLM_DIAGNOSTICS=3 
The license manager should show what licenses are checked out.


If you really wanted to see what license Softimage interactive tries to check 
out, you'd have to stop the license server and then start Softimage with 
FLEXLM_DIAGNOSTICS set.

Softimage 2015 SP1 will cascade through the licenses like this:

Feature:   86269SFTIM_2015_0F
Feature:   86270SIECS_2015_0F
Feature:   86458SIECS_2016_0F
Feature:   863983DSMXS_2015_0F
Feature:   864733DSMXS_2016_0F
Feature:   86400MAYAS_2015_0F
Feature:   86441MAYAS_2016_0F
Feature:   86243ENCSU_2015_0F
Feature:   86435ENCSU_2016_0F
Feature:   86248ESEC_2015_0F

---
Autodesk® Softimage® 2015
---
Error: there is no interactive network license available to run Autodesk 
Softimage 2015.
Would you like to run in Standalone mode?
---
Yes   No   
---

Feature:   SFTIM_F_S





On Tue, Dec 8, 2015 at 9:38 AM, Leendert A. Hartog  wrote:

  The regular Softimage interface runs without errors, even started from the 
command prompt with “FLEXLM_DIAGNOSTICS” set to 3...

  Greetz
  Leendert
  AKA Hirazi Blue
  Softimage hobbyist, admin at si-community.com & xsiforum.de

  From: Ponthieux, Joseph G. (LARC-E1A)[LITES II] 
  Sent: Tuesday, December 8, 2015 3:27 PM
  To: softimage@listproc.autodesk.com 
  Subject: RE: ""86269SFTIMSIB_2016_0F"

  The Softimage 15 R2 interface runs though, correct? Even though your license 
lists the item 86269SFTIMSIB_2015_0F. Its only the batch gives the error?



  --

  Joey Ponthieux

  LaRC Information Technology Enhanced Services (LITES II)

  Science Systems and Applications Inc. (SSAI)

  NASA Langley Research Center

  __

  Opinions stated here-in are strictly those of the author and do not 

  represent the opinions of NASA or any other party.



  From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Jens Lindgren
  Sent: Tuesday, December 08, 2015 7:29 AM
  To: softimage@listproc.autodesk.com
  Subject: Re: ""86269SFTIMSIB_2016_0F"



  The Softimage that is boundled with 2016 products is called Softimage 2015 
(SP2) R2. R2 menas it will use 2016 licenses, H instead of G in product key.

  So I'm guessing you just need to get the 2016 license from AD.



  On Tue, Dec 8, 2015 at 1:00 PM, Leendert A. Hartog  wrote:

This is 2015 SP2 (the one bundled to MayaS 2016)



From: Leendert A. Hartog 

Sent: Tuesday, December 8, 2015 12:53 PM

To: softimage@listproc.autodesk.com 

Subject: ""86269SFTIMSIB_2016_0F"



Hi list,

while trying to check out a batch license, I get the following errors 
(after setting “ FLEXLM_DIAGNOSTICS to 3”) as attached to this mail.

Weird thing is FlexLM seems to want to check out “86269SFTIMSIB_2016_0F” , 
which (due to the EOL) doesn’t exist...



Greetz

Leendert

AKA Hirazi Blue

Softimage hobbyist, admin at si-community.com & xsiforum.de








  -- 

  Jens Lindgren

  

  VFX Supervisor & Lead TD

  Magoo 3D Studios

Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Leendert A. Hartog]

After having contacted Maurice Patel directly, I was informed this was the 
first time the devs heard of this issue.
My question to you all now is, does anyone else experience this problem as well?
I am not “on support” anymore, so my sole report doesn’t carry that much 
weight...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Leendert A. Hartog 
Sent: Wednesday, December 9, 2015 10:35 AM
To: softimage@listproc.autodesk.com 
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I’ve changed the title of the thread to make it more meaningful and perhaps get 
it noticed better...
Would be nice, if someone from Autodesk could look into this issue,
while the software technically is still supported.
I’m not on subscription any more,
so I have no other way to bring this to their attention...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Leendert A. Hartog 
Sent: Tuesday, December 8, 2015 4:29 PM
To: softimage@listproc.autodesk.com 
Subject: Re: ""86269SFTIMSIB_2016_0F"

After having stopped the server, setting the FLEXLM_DIAGNOSTICS to 3 and 
running XSI.bat, all I get is the “there is no interactive network license 
(...)” error and nothing in the command window...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Stephen Blair 
Sent: Tuesday, December 8, 2015 4:18 PM
To: softimage@listproc.autodesk.com 
Subject: Re: ""86269SFTIMSIB_2016_0F"

When Softimage can get a license, you won't see anything from 
FLEXLM_DIAGNOSTICS=3 
The license manager should show what licenses are checked out.


If you really wanted to see what license Softimage interactive tries to check 
out, you'd have to stop the license server and then start Softimage with 
FLEXLM_DIAGNOSTICS set.

Softimage 2015 SP1 will cascade through the licenses like this:

Feature:   86269SFTIM_2015_0F
Feature:   86270SIECS_2015_0F
Feature:   86458SIECS_2016_0F
Feature:   863983DSMXS_2015_0F
Feature:   864733DSMXS_2016_0F
Feature:   86400MAYAS_2015_0F
Feature:   86441MAYAS_2016_0F
Feature:   86243ENCSU_2015_0F
Feature:   86435ENCSU_2016_0F
Feature:   86248ESEC_2015_0F

---
Autodesk® Softimage® 2015
---
Error: there is no interactive network license available to run Autodesk 
Softimage 2015.
Would you like to run in Standalone mode?
---
Yes   No   
---

Feature:   SFTIM_F_S





On Tue, Dec 8, 2015 at 9:38 AM, Leendert A. Hartog <hirazib...@live.nl> wrote:

  The regular Softimage interface runs without errors, even started from the 
command prompt with “FLEXLM_DIAGNOSTICS” set to 3...

  Greetz
  Leendert
  AKA Hirazi Blue
  Softimage hobbyist, admin at si-community.com & xsiforum.de

  From: Ponthieux, Joseph G. (LARC-E1A)[LITES II] 
  Sent: Tuesday, December 8, 2015 3:27 PM
  To: softimage@listproc.autodesk.com 
  Subject: RE: ""86269SFTIMSIB_2016_0F"

  The Softimage 15 R2 interface runs though, correct? Even though your license 
lists the item 86269SFTIMSIB_2015_0F. Its only the batch gives the error?



  --

  Joey Ponthieux

  LaRC Information Technology Enhanced Services (LITES II)

  Science Systems and Applications Inc. (SSAI)

  NASA Langley Research Center

  __

  Opinions stated here-in are strictly those of the author and do not 

  represent the opinions of NASA or any other party.



  From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Jens Lindgren
  Sent: Tuesday, December 08, 2015 7:29 AM
  To: softimage@listproc.autodesk.com
  Subject: Re: ""86269SFTIMSIB_2016_0F"



  The Softimage that is boundled with 2016 products is called Softimage 2015 
(SP2) R2. R2 menas it will use 2016 licenses, H instead of G in product key.

  So I'm guessing you just need to get the 2016 license from AD.



  On Tue, Dec 8, 2015 at 1:00 PM, Leendert A. Hartog <hirazib...@live.nl> wrote:

This is 2015 SP2 (the one bundled to MayaS 2016)



From: Leendert A. Hartog 

Sent: Tuesday, December 8, 2015 12:53 PM

To: softimage@listproc.autodesk.com 

Subject: ""86269SFTIMSIB_2016_0F"



Hi list,

while trying to check out a batch license, I get the following errors 
(after setting “ FLEXLM_DIAGNOSTICS to 3”) as attached to this mail.

Weird thing is FlexLM seems to want to check out “86269SFTIMSIB_2016_0F” , 
which (due to the EOL) doesn’t exist...



Greetz

Leendert

AKA Hirazi Blue

Softimage hobbyist, admin at si-community.com & xsiforum.de








  -- 

  Jens Lindgren

  

  VFX Supervisor & Lead TD

  Magoo 3D Studios

RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Maurice Patel]

No problem, If others are having similar problems and can provide more data it 
may help find a solution faster. Hopefully we can get to the bottom of this 
quickly. 
Maurice

Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

-Original Message-
From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog
Sent: Wednesday, December 09, 2015 3:56 PM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Sorry, I understood your mail. The point I was trying to make was that others 
should probably speak up, if they experience the same problem.
I understand there is nothing much you can do for me if it is a problem that 
only affects me.
But if there is some bug lurking in the background, more reports would 
undoubtably help.
Sorry for the confusion, I didn't intentionally wanted to misrepresent your 
mail to me...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

-Oorspronkelijk bericht-
From: Maurice Patel
Sent: Wednesday, December 9, 2015 9:32 PM
To: softimage@listproc.autodesk.com
Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

Hi Leendert,

I think you misunderstood my response. My intention was not to imply that your 
report carried no weight otherwise why would we have already escalated your 
issue with the dev team, even before you contacted us?

My point was as you were not going through the normal support channels we could 
not help you if the problem is with your setup. As I mentioned in my email, we 
will keep you posted if our engineers find an issue/solution on our end.

Maurice


Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: softimage-boun...@listproc.autodesk.com
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. 
Hartog
Sent: Wednesday, December 09, 2015 3:17 PM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

After having contacted Maurice Patel directly, I was informed this was the 
first time the devs heard of this issue.
My question to you all now is, does anyone else experience this problem as well?
I am not “on support” anymore, so my sole report doesn’t carry that much 
weight...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Leendert A. Hartog<mailto:hirazib...@live.nl>
Sent: Wednesday, December 9, 2015 10:35 AM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I’ve changed the title of the thread to make it more meaningful and perhaps get 
it noticed better...
Would be nice, if someone from Autodesk could look into this issue, while the 
software technically is still supported.
I’m not on subscription any more,
so I have no other way to bring this to their attention...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Leendert A. Hartog<mailto:hirazib...@live.nl>
Sent: Tuesday, December 8, 2015 4:29 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: ""86269SFTIMSIB_2016_0F"

After having stopped the server, setting the FLEXLM_DIAGNOSTICS to 3 and 
running XSI.bat, all I get is the “there is no interactive network license 
(...)” error and nothing in the command window...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Stephen Blair<mailto:stephenrbl...@gmail.com>
Sent: Tuesday, December 8, 2015 4:18 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: ""86269SFTIMSIB_2016_0F"

When Softimage can get a license, you won't see anything from
FLEXLM_DIAGNOSTICS=3
The license manager should show what licenses are checked out.

If you really wanted to see what license Softimage interactive tries to check 
out, you'd have to stop the license server and then start Softimage with 
FLEXLM_DIAGNOSTICS set.

Softimage 2015 SP1 will cascade through the licenses like this:

Feature:   86269SFTIM_2015_0F
Feature:   86270SIECS_2015_0F
Feature:   86458SIECS_2016_0F
Feature:   863983DSMXS_2015_0F
Feature:   864733DSMXS_2016_0F
Feature:   86400MAYAS_2015_0F
Feature:   86441MAYAS_2016_0F
Feature:   86243ENCSU_2015_0F
Feature:   86435ENCSU_2016_0F
Feature:   86248ESEC_2015_0F

---
Autodesk® Softimage® 2015
---
Error: there is no interactive network license available to run Autodesk 
Softimage 2015.
Would you like to run in Standalone mode?
---
Yes   No
---

Feature:   SFTIM_F_S





On Tue, Dec 8, 2015 at 9:38 AM, Lee

RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Ponthieux, Joseph G. (LARC-E1A)[LITES II]]

Leendert,

Is your install base strictly Softimage or is it a suite? I presume whatever it 
is it must be installed from a 2016 package?

There was a warning somewhere that said the two versions should not be 
installed at the same time. Is it possible you have both installed somehow?

When I run xsibatch here using the 2015 version, it tells me it is checking 
out: 

===
 Autodesk Softimage 13.0.114.0
===

License information: using [86269SFTIMSIB_2015_0F]

I don't have SI 2016 R2 installed.

If your version is looking to something with 2016 license code in it, it must 
be the SI 2016 R2 version that you are trying to run? 

The reason I ask is that since the SI 2015 SP2 package is supposed to be 
identical (?) to the SI 2016 R2 package, it might be possible to uninstall the 
2016 version and install the 2015 one that way the 2015 software might only 
look for licenses with "2015" in it. Maybe that will let you get production 
going till the problem is sorted out?


--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__
Opinions stated here-in are strictly those of the author and do not 
represent the opinions of NASA or any other party.

> -Original Message-
> From: softimage-boun...@listproc.autodesk.com [mailto:softimage-
> boun...@listproc.autodesk.com] On Behalf Of Maurice Patel
> Sent: Wednesday, December 09, 2015 4:35 PM
> To: softimage@listproc.autodesk.com
> Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
> 
> No problem, If others are having similar problems and can provide more data
> it may help find a solution faster. Hopefully we can get to the bottom of this
> quickly.
> Maurice
> 
> Maurice Patel
> Tél:  514 954-7134
> Cell: 514 242-6549
> 
> -Original Message-
> From: softimage-boun...@listproc.autodesk.com [mailto:softimage-
> boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog
> Sent: Wednesday, December 09, 2015 3:56 PM
> To: softimage@listproc.autodesk.com
> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
> 
> Sorry, I understood your mail. The point I was trying to make was that others
> should probably speak up, if they experience the same problem.
> I understand there is nothing much you can do for me if it is a problem that
> only affects me.
> But if there is some bug lurking in the background, more reports would
> undoubtably help.
> Sorry for the confusion, I didn't intentionally wanted to misrepresent your
> mail to me...
> 
> Greetz
> Leendert
> AKA Hirazi Blue
> Softimage hobbyist, admin at si-community.com & xsiforum.de
> 
> -----Oorspronkelijk bericht-
> From: Maurice Patel
> Sent: Wednesday, December 9, 2015 9:32 PM
> To: softimage@listproc.autodesk.com
> Subject: RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
> 
> Hi Leendert,
> 
> I think you misunderstood my response. My intention was not to imply that
> your report carried no weight otherwise why would we have already
> escalated your issue with the dev team, even before you contacted us?
> 
> My point was as you were not going through the normal support channels
> we could not help you if the problem is with your setup. As I mentioned in
> my email, we will keep you posted if our engineers find an issue/solution on
> our end.
> 
> Maurice
> 
> 
> Maurice Patel
> Tél:  514 954-7134
> Cell: 514 242-6549
> 
> From: softimage-boun...@listproc.autodesk.com
> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert
> A.
> Hartog
> Sent: Wednesday, December 09, 2015 3:17 PM
> To: softimage@listproc.autodesk.com
> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
> 
> After having contacted Maurice Patel directly, I was informed this was the
> first time the devs heard of this issue.
> My question to you all now is, does anyone else experience this problem as
> well?
> I am not “on support” anymore, so my sole report doesn’t carry that much
> weight...
> 
> Greetz
> Leendert
> AKA Hirazi Blue
> Softimage hobbyist, admin at si-community.com & xsiforum.de
> 
> From: Leendert A. Hartog<mailto:hirazib...@live.nl>
> Sent: Wednesday, December 9, 2015 10:35 AM
> To:
> softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com
> >
> Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")
> 
> I’ve changed the title of the thread to make it more meaningful and perhaps
> ge

RE: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

[Maurice Patel]

Hi Leendert,

I think you misunderstood my response. My intention was not to imply that your 
report carried no weight otherwise why would we have already escalated your 
issue with the dev team, even before you contacted us?

My point was as you were not going through the normal support channels we could 
not help you if the problem is with your setup. As I mentioned in my email, we 
will keep you posted if our engineers find an issue/solution on our end.

Maurice


Maurice Patel
Tél:  514 954-7134
Cell: 514 242-6549

From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leendert A. Hartog
Sent: Wednesday, December 09, 2015 3:17 PM
To: softimage@listproc.autodesk.com
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

After having contacted Maurice Patel directly, I was informed this was the 
first time the devs heard of this issue.
My question to you all now is, does anyone else experience this problem as well?
I am not “on support” anymore, so my sole report doesn’t carry that much 
weight...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Leendert A. Hartog<mailto:hirazib...@live.nl>
Sent: Wednesday, December 9, 2015 10:35 AM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: Licensing error R2-SP2 (was ""86269SFTIMSIB_2016_0F")

I’ve changed the title of the thread to make it more meaningful and perhaps get 
it noticed better...
Would be nice, if someone from Autodesk could look into this issue,
while the software technically is still supported.
I’m not on subscription any more,
so I have no other way to bring this to their attention...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Leendert A. Hartog<mailto:hirazib...@live.nl>
Sent: Tuesday, December 8, 2015 4:29 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: ""86269SFTIMSIB_2016_0F"

After having stopped the server, setting the FLEXLM_DIAGNOSTICS to 3 and 
running XSI.bat, all I get is the “there is no interactive network license 
(...)” error and nothing in the command window...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com & xsiforum.de

From: Stephen Blair<mailto:stephenrbl...@gmail.com>
Sent: Tuesday, December 8, 2015 4:18 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: Re: ""86269SFTIMSIB_2016_0F"

When Softimage can get a license, you won't see anything from 
FLEXLM_DIAGNOSTICS=3
The license manager should show what licenses are checked out.

If you really wanted to see what license Softimage interactive tries to check 
out, you'd have to stop the license server and then start Softimage with 
FLEXLM_DIAGNOSTICS set.

Softimage 2015 SP1 will cascade through the licenses like this:

Feature:   86269SFTIM_2015_0F
Feature:   86270SIECS_2015_0F
Feature:   86458SIECS_2016_0F
Feature:   863983DSMXS_2015_0F
Feature:   864733DSMXS_2016_0F
Feature:   86400MAYAS_2015_0F
Feature:   86441MAYAS_2016_0F
Feature:   86243ENCSU_2015_0F
Feature:   86435ENCSU_2016_0F
Feature:   86248ESEC_2015_0F

---
Autodesk® Softimage® 2015
---
Error: there is no interactive network license available to run Autodesk 
Softimage 2015.
Would you like to run in Standalone mode?
---
Yes   No
---

Feature:   SFTIM_F_S





On Tue, Dec 8, 2015 at 9:38 AM, Leendert A. Hartog 
<hirazib...@live.nl<mailto:hirazib...@live.nl>> wrote:
The regular Softimage interface runs without errors, even started from the 
command prompt with “FLEXLM_DIAGNOSTICS” set to 3...

Greetz
Leendert
AKA Hirazi Blue
Softimage hobbyist, admin at si-community.com<http://si-community.com> & 
xsiforum.de<http://xsiforum.de>

From: Ponthieux, Joseph G. (LARC-E1A)[LITES II]<mailto:j.ponthi...@nasa.gov>
Sent: Tuesday, December 8, 2015 3:27 PM
To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>
Subject: RE: ""86269SFTIMSIB_2016_0F"

The Softimage 15 R2 interface runs though, correct? Even though your license 
lists the item 86269SFTIMSIB_2015_0F. Its only the batch gives the error?

--
Joey Ponthieux
LaRC Information Technology Enhanced Services (LITES II)
Science Systems and Applications Inc. (SSAI)
NASA Langley Research Center
__
Opinions stated here-in are strictly those of the author and do not
represent the opinions of NASA or any other party.

From: 
softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>
 
[mailto:softimage-boun...@listproc.autodesk.com<mailto:softimage-bou

licensing

[Kris Rivel]

Who can I reach out to at Autodesk regarding licensing issues/questions? I
don't want to bother with my reseller. I'd like an actual human that can
guide me through the transfer process...you know...like how it used to be
in the good-ol days. Thanks.

Kris

RANT warning: AD licensing ingeniousness

[Morten Bartholdy]

So I got around to installing Soft 2013 only to find that Autodesk in their
wisdom designed the licensing activation procedure so that I should
activate our Maya and Mudbox 2013 licenses simultaneously to avoid
conflicts, and on top of that the licensing for older versions may break
and need reactivation, so effectively I have to wait until such a time
where nobody will be waiting for licenses and we are not rendering, to do
this.

And I just want to install Soft 2013 and take a look at the goodies.

Thank you Autodesk for making my day that much worse - grrr

Morten

RE: RANT warning: AD licensing ingeniousness

[Stephen Blair]

Hi

I’m not sure I understand, but I’ll assume you have separate serial numbers for 
Soft, Maya, and Mudbox.

You can activate all the individual network licenses and download the .lic 
files, you don’t have to update the server until you are ready.
Even then you can add just Softimage if that’s what you want. You can add the 
others later.

I don’t know how activating separate Maya, Mudbox, and Softimage licenses could 
end up in a conflict, unless you have Suite licenses perhaps? Or multiple 
serials for each product?

For network licenses, you have to stop the license server, yes.

Also, you can run Softimage 2013 in trial mode for 30 days.

From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Morten Bartholdy
Sent: May-22-12 6:55 AM
To: softimage@listproc.autodesk.com
Subject: RANT warning: AD licensing ingeniousness


So I got around to installing Soft 2013 only to find that Autodesk in their 
wisdom designed the licensing activation procedure so that I should activate 
our Maya and Mudbox 2013 licenses simultaneously to avoid conflicts, and on top 
of that the licensing for older versions may break and need reactivation, so 
effectively I have to wait until such a time where nobody will be waiting for 
licenses and we are not rendering, to do this.



And I just want to install Soft 2013 and take a look at the goodies.



Thank you Autodesk for making my day that much worse - grrr



Morten




attachment: winmail.dat

RE: RANT warning: AD licensing ingeniousness

[Morten Bartholdy]

Thanks for clarifying Stephen, but yes my problem is we have network
licenses and so I will have to wait for Maya and Mudbox users and Maya
rendering before I can get Soft running on the new license. I just wish
they would be entirely separate so it was simpler to upgrade one or the
other at any given time.

Morten



Den 22. maj 2012 kl. 13:44 skrev Stephen Blair
stephen.bl...@autodesk.com:

 Hi

 I’m not sure I understand, but I’ll assume you have separate serial
numbers for Soft, Maya, and Mudbox.

 You can activate all the individual network licenses and download the
.lic files, you don’t have to update the server until you are ready.
 Even then you can add just Softimage if that’s what you want. You can add
the others later.

 I don’t know how activating separate Maya, Mudbox, and Softimage licenses
could end up in a conflict, unless you have Suite licenses perhaps? Or
multiple serials for each product?

 For network licenses, you have to stop the license server, yes.

 Also, you can run Softimage 2013 in trial mode for 30 days.

 From: softimage-boun...@listproc.autodesk.com
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Morten
Bartholdy
 Sent: May-22-12 6:55 AM
 To: softimage@listproc.autodesk.com
 Subject: RANT warning: AD licensing ingeniousness


 So I got around to installing Soft 2013 only to find that Autodesk in
their wisdom designed the licensing activation procedure so that I should
activate our Maya and Mudbox 2013 licenses simultaneously to avoid
conflicts, and on top of that the licensing for older versions may break
and need reactivation, so effectively I have to wait until such a time
where nobody will be waiting for licenses and we are not rendering, to do
this.



 And I just want to install Soft 2013 and take a look at the goodies.



 Thank you Autodesk for making my day that much worse - grrr



 Morten

RE: RANT warning: AD licensing ingeniousness

[Sandy Sutherland]

You know that you can stop the license server even when there are licenses in 
use - when you start it again, they just get picked up again, it is easy to 
install another license without shutting everyone down.

S.

_
Sandy Sutherland
Technical Supervisor
sandy.sutherl...@triggerfish.co.za
_





From: softimage-boun...@listproc.autodesk.com 
[softimage-boun...@listproc.autodesk.com] on behalf of Morten Bartholdy 
[x...@colorshopvfx.dk]
Sent: 22 May 2012 14:07
To: softimage@listproc.autodesk.com
Subject: RE: RANT warning: AD licensing ingeniousness


Thanks for clarifying Stephen, but yes my problem is we have network licenses 
and so I will have to wait for Maya and Mudbox users and Maya rendering before 
I can get Soft running on the new license. I just wish they would be entirely 
separate so it was simpler to upgrade one or the other at any given time.



Morten



Den 22. maj 2012 kl. 13:44 skrev Stephen Blair stephen.bl...@autodesk.com:

 Hi

 I’m not sure I understand, but I’ll assume you have separate serial numbers 
 for Soft, Maya, and Mudbox.

 You can activate all the individual network licenses and download the .lic 
 files, you don’t have to update the server until you are ready.
 Even then you can add just Softimage if that’s what you want. You can add the 
 others later.

 I don’t know how activating separate Maya, Mudbox, and Softimage licenses 
 could end up in a conflict, unless you have Suite licenses perhaps? Or 
 multiple serials for each product?

 For network licenses, you have to stop the license server, yes.

 Also, you can run Softimage 2013 in trial mode for 30 days.

 From: softimage-boun...@listproc.autodesk.com 
 [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Morten Bartholdy
 Sent: May-22-12 6:55 AM
 To: softimage@listproc.autodesk.com
 Subject: RANT warning: AD licensing ingeniousness


 So I got around to installing Soft 2013 only to find that Autodesk in their 
 wisdom designed the licensing activation procedure so that I should activate 
 our Maya and Mudbox 2013 licenses simultaneously to avoid conflicts, and on 
 top of that the licensing for older versions may break and need reactivation, 
 so effectively I have to wait until such a time where nobody will be waiting 
 for licenses and we are not rendering, to do this.



 And I just want to install Soft 2013 and take a look at the goodies.



 Thank you Autodesk for making my day that much worse - grrr



 Morten