Re: problem installing Windows 10 Fall Creator's update

[michael fridey via Talk]

Hi Rod i have just done the windows 10 fall update on 4 laptops and not 
had your issue.


But i must say i know my internet is slow but it takes me 3 hours before 
i get to the restart pc button.


Cheers michael.


On 20/10/2017 9:01 AM, Rod Hutton via Talk wrote:

Hi Kevin,

Yes, I tried that, and, no go.
I do have VMWare Workstation installed and I'm thinking it may have something 
to do with it since I do have a Windows 7 VM within which I had upgraded 
Window-Eyes along the way.
To be honest, I'm also thinking that it may be a good thing that I cannot 
update to the current Windows 10, and, if I'm lucky, I'll keep this version 
until my PC dies.
That way, I'll never have to worry about Window-Eyes not reading my screens, 
and I'll never need to go through the B.S. of an update, i.e., waiting for it 
to install, and at the wrong time.
If it it ain't broke, and maybe now that it is, I won't fix it. (smile)
Thanks also to David and Tom for there insights and suggestions as well.

Best,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of Kevin Huber via Talk
Sent: October 19, 2017 11:44 AM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: Kevin Huber <huber.kev...@gmail.com>
Subject: Re: problem installing Windows 10 Fall Creator's update

Hi Rod:

What you can try is to reinstall the latest version of Window-eyes
that you have been using and then use the imergency removal tool to
uninstall it.
Good Luck.



On 10/18/17, Rod Hutton via Talk <talk@lists.window-eyes.com> wrote:

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when
attempting to install the update I got the message that two apps would have
to be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4
and reinstalled it.
For one thing, I could never have installed version 9.1 on this machine
since I got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but
insofar as I completely removed  Window-Eyes 9.5.4 and then reinstalled it,
it looks as if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they
can fix it.
However, I was just wondering if anyone has had a similar experience to
mine.

Thanks,

Rod
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--
sent from mozilla thunderbird

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RE: problem installing Windows 10 Fall Creator's update

[Rod Hutton via Talk]

Hi Kevin,

Yes, I tried that, and, no go.
I do have VMWare Workstation installed and I'm thinking it may have something 
to do with it since I do have a Windows 7 VM within which I had upgraded 
Window-Eyes along the way.
To be honest, I'm also thinking that it may be a good thing that I cannot 
update to the current Windows 10, and, if I'm lucky, I'll keep this version 
until my PC dies.
That way, I'll never have to worry about Window-Eyes not reading my screens, 
and I'll never need to go through the B.S. of an update, i.e., waiting for it 
to install, and at the wrong time.
If it it ain't broke, and maybe now that it is, I won't fix it. (smile)
Thanks also to David and Tom for there insights and suggestions as well.

Best,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of Kevin Huber via Talk
Sent: October 19, 2017 11:44 AM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: Kevin Huber <huber.kev...@gmail.com>
Subject: Re: problem installing Windows 10 Fall Creator's update

Hi Rod:

What you can try is to reinstall the latest version of Window-eyes
that you have been using and then use the imergency removal tool to
uninstall it.
Good Luck.



On 10/18/17, Rod Hutton via Talk <talk@lists.window-eyes.com> wrote:
> Hi everyone,
>
> I checked for updates manually in my Windows 10 Home system today, and, when
> attempting to install the update I got the message that two apps would have
> to be uninstalled since they were incompatible with the update.
> These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
> This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4
> and reinstalled it.
> For one thing, I could never have installed version 9.1 on this machine
> since I got the system with Windos 10.
> Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but
> insofar as I completely removed  Window-Eyes 9.5.4 and then reinstalled it,
> it looks as if Windows thinks I have old Window-Eyes files hanging around.
> Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4
> using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal
> tool just to be certain nothing was missed.
> At this point, then, I cannot move forward to install the newest edition of
> Windows 10.
> I certainly can call the Microsoft Disability Answer Desk and see if they
> can fix it.
> However, I was just wondering if anyone has had a similar experience to
> mine.
>
> Thanks,
>
> Rod
> ___
> Any views or opinions presented in this email are solely those of the author
> and do not necessarily represent those of Ai Squared.
>
> For membership options, visit
> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/huber.kevin7%40gmail.com.
> For subscription options, visit
> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
> List archives can be found at
> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>
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Re: problem installing Windows 10 Fall Creator's update

[Kevin Huber via Talk]

Hi Rod:

What you can try is to reinstall the latest version of Window-eyes
that you have been using and then use the imergency removal tool to
uninstall it.
Good Luck.



On 10/18/17, Rod Hutton via Talk  wrote:
> Hi everyone,
>
> I checked for updates manually in my Windows 10 Home system today, and, when
> attempting to install the update I got the message that two apps would have
> to be uninstalled since they were incompatible with the update.
> These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
> This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4
> and reinstalled it.
> For one thing, I could never have installed version 9.1 on this machine
> since I got the system with Windos 10.
> Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but
> insofar as I completely removed  Window-Eyes 9.5.4 and then reinstalled it,
> it looks as if Windows thinks I have old Window-Eyes files hanging around.
> Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4
> using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal
> tool just to be certain nothing was missed.
> At this point, then, I cannot move forward to install the newest edition of
> Windows 10.
> I certainly can call the Microsoft Disability Answer Desk and see if they
> can fix it.
> However, I was just wondering if anyone has had a similar experience to
> mine.
>
> Thanks,
>
> Rod
> ___
> Any views or opinions presented in this email are solely those of the author
> and do not necessarily represent those of Ai Squared.
>
> For membership options, visit
> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/huber.kevin7%40gmail.com.
> For subscription options, visit
> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
> List archives can be found at
> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>
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Re: problem installing Windows 10 Fall Creator's update

[Russ Kiehne via Talk]

My guess is, remains of old versions of window eyes are in the windows 
registry.


-Original Message- 
From: David Moore via Talk

Sent: Thursday, October 19, 2017 2:30 AM
To: Window-Eyes Discussion List
Cc: David Moore
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi Rod!
Yes, there must be some traces hiding in folders. That is hard to track 
down.
The only thing I can think of now, is to do a reinstall of the Windows 
version you have, and then upgrade to Win10 1709 after that.

I had to do that once.
You can go to settings, and enter on update and security, and do a reinstall 
of Windows.
That is probably what you will have to do, because that will clean all of 
that stuff off of your computer!

Have a great one!
You will have to do a clean install, which will take all of your stuff off 
the computer, so you will have to back it up first.

Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 10:59 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi David,

Yes, this is what I did and yet Windows update still reported the presence 
of Window-Eyes 9.1 or below and 9.3.

I'm at a loss.

Thanks,

Rod

-Original Message-
From: Talk 
[mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On Behalf 
Of David Moore via Talk

Sent: October 18, 2017 10:11 PM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: David Moore <jesusloves1...@gmail.com>
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!

Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have 
to be uninstalled since they were incompatible with the update.

These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 
and reinstalled it.
For one thing, I could never have installed version 9.1 on this machine 
since I got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but 
insofar as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, 
it looks as if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they 
can fix it.
However, I was just wondering if anyone has had a similar experience to 
mine.


Thanks,

Rod
___
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Re: problem installing Windows 10 Fall Creator's update

[Tom Kingston via Talk]

All the folders being used should be Program Files (X86), ProgramData, 
and Users\Name\AppData\Roaming\GW Micro.

But I suspect the real cause is in the registry.
I'd also caution you about doing a clean install of Windows. In theory 
it's a good idea. But I did it once and was surprised at all the 
additional components that were removed. A list of these will be in a 
file placed on the desktop. Of course it will remove all of your 
programs. But on my system it also removed things like Intel networking, 
rapid storage, display adapter software and drivers, and replaced them 
all with generic Windows software and drivers. So it amounts to 
reformatting your C-drive and installing nothing but Windows from a DVD. 
All OEM additions will be gone.

Good luck,
Tom


On 10/19/2017 5:30 AM, David Moore via Talk wrote:

Hi Rod!
Yes, there must be some traces hiding in folders. That is hard to track down.
The only thing I can think of now, is to do a reinstall of the Windows version 
you have, and then upgrade to Win10 1709 after that.
I had to do that once.
You can go to settings, and enter on update and security, and do a reinstall of 
Windows.
That is probably what you will have to do, because that will clean all of that 
stuff off of your computer!
Have a great one!
You will have to do a clean install, which will take all of your stuff off the 
computer, so you will have to back it up first.
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 10:59 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi David,

Yes, this is what I did and yet Windows update still reported the presence of 
Window-Eyes 9.1 or below and 9.3.
I'm at a loss.

Thanks,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of David Moore via Talk
Sent: October 18, 2017 10:11 PM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: David Moore <jesusloves1...@gmail.com>
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
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RE: problem installing Windows 10 Fall Creator's update

[David Moore via Talk]

Hi Rod!
Yes, there must be some traces hiding in folders. That is hard to track down.
The only thing I can think of now, is to do a reinstall of the Windows version 
you have, and then upgrade to Win10 1709 after that.
I had to do that once.
You can go to settings, and enter on update and security, and do a reinstall of 
Windows.
That is probably what you will have to do, because that will clean all of that 
stuff off of your computer!
Have a great one!
You will have to do a clean install, which will take all of your stuff off the 
computer, so you will have to back it up first.
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 10:59 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi David,

Yes, this is what I did and yet Windows update still reported the presence of 
Window-Eyes 9.1 or below and 9.3.
I'm at a loss.

Thanks,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of David Moore via Talk
Sent: October 18, 2017 10:11 PM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: David Moore <jesusloves1...@gmail.com>
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
___
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RE: problem installing Windows 10 Fall Creator's update

[Rod Hutton via Talk]

Hi David,

Yes, this is what I did and yet Windows update still reported the presence of 
Window-Eyes 9.1 or below and 9.3.
I'm at a loss.

Thanks,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of David Moore via Talk
Sent: October 18, 2017 10:11 PM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: David Moore <jesusloves1...@gmail.com>
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
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RE: problem installing Windows 10 Fall Creator's update

[David Moore via Talk]

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
___
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and do not necessarily represent those of Ai Squared.

For membership options, visit 
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/jesusloves1966%40gmail.com.
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problem installing Windows 10 Fall Creator's update

[Rod Hutton via Talk]

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
___
Any views or opinions presented in this email are solely those of the author 
and do not necessarily represent those of Ai Squared.

For membership options, visit 
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com.
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