Re: Problem with sending attachments
Hi Mary, Can you check what you are using as attachment coding under Account | properties | files Directories | Attachements It should be set to Mime. -- Best regards, Gerard -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Golf is an easy game... it's just hard to play. Using The Bat! v1.62r on Windows 2000 5.0 Build 2195 Service Pack 4 Current version is 2.00 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with sending attachments
Hallo Mary, On Thu, 28 Aug 2003 14:21:31 +0200GMT (28-8-03, 14:21 +0200, where I live), you wrote: MC The problem doesn't lie with the reserve provider, because I can send MC attachments with the Netscape e-mail program. MC Any idea where the problem could be with The Bat? It seems most likely to me me that you've problems between TB and a firewall. -- Groetjes, Roelof Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with sending attachments
On Thursday, August 28, 2003, 1:21:31 PM, Mary Cassidy wrote: The problem doesn't lie with the reserve provider, because I can send attachments with the Netscape e-mail program. I use a router with the main provider, and an external modem with the reserve one. Any idea where the problem could be with The Bat? This problem rings a bell, but I cannot remember the details. I am pretty sure that the problem is not with TB! however - I think that the problem will be with your router, possibly with any firewall settings you have in it, or in any software firewall you have. You say that you can send messages with Netscape? Is this the same message and attachment, with the router, using the same provider? The other thing that causes a sudden disconnection of your internet connection is Blaster, of course, so it could be worth checking. Sorry if this is not much help - more questions - but perhaps the answers may help someone else suggest a solution. Julian -- Using The Bat! v1.62r on Windows XP 5.1 Build 2600 Service Pack 1 Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with sending attachments
Julian Beach (Lists) wrote: This problem rings a bell, but I cannot remember the details. I think I raised it on this list about a year ago, before I got the router. I am pretty sure that the problem is not with TB! however - I think that the problem will be with your router, possibly with any firewall settings you have in it, or in any software firewall you have. I've recently installed Zone Alarm, but the problem existed even before that. You say that you can send messages with Netscape? Is this the same message and attachment, with the router, using the same provider? I have no problem with the router, only with the modem. I've made some more tests since posting the first message, and the connection is terminated whenever I send any attachment (except a very small one) using the Bat! and the modem, with any provider, including the one I use with the router. If I send the same attachment with the modem using Netscape, I have no trouble at all. IIRC the problem started when I installed Win2000. My provider thinks there must be some kind of restriction in The Bat! which doesn't operate when I use the router. The other thing that causes a sudden disconnection of your internet connection is Blaster, of course, so it could be worth checking. No, the problem started long before Msblast was invented, and anyway my computer's clean and patched. Thanks for the suggestions, anyway. -- Mary mailto:[EMAIL PROTECTED] Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Problem with sending attachments
I have two e-mail accounts, one of which I normally use, and one in reserve. I'm having to use the reserve one at present because of a problem with the main one, and I'm finding that I can't send large attachments with it using the Bat!, although the two accounts appear to be identically configured in Account - Properties. When I try to send attachments (not even particularly large ones; I just tried with a 325 kb file), the Internet connection automatically terminates after a few seconds. Messages without attachments, or with very small attachments, are sent normally. Compressing the file with Winzip doesn't help. The problem doesn't lie with the reserve provider, because I can send attachments with the Netscape e-mail program. I use a router with the main provider, and an external modem with the reserve one. Any idea where the problem could be with The Bat? -- Mary mailto:[EMAIL PROTECTED] Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with sending attachments
Alastair Scott wrote: Last shot :) Is it only one particular file in Word 2000 format that's causing the stoppage, or can you repeat the problem with different files? No, unfortunately I've had the same problem with various different files, all in Word2000. They're mostly files I've received from clients and translated; Word2000 doesn't tell me if the file arrives from the client in Word98 format or Word2000, it just says Word doc. When I save the file, I assume it's automatically saved in Word2000. It only tells me the format if it's earlier than Word98, such as 6.0/95. I've just tried sending a file which is definitely in Word98, because I haven't worked on it since getting Word2000, and the send failed as usual. I then converted it into Word 6.0/95, and it sent OK. The only workaround at present is to zip all attachments, but not all my clients have (or want to get) Winzip. I'm really wasting too much time on this problem, but I should be sorry to stop using TB; I was impressed with how easily it imported my old messages from Netscape (except for some which were in an .sbd folder; it wouldn't fetch those), and I like a lot of its features. I'd certainly be reluctant to go back to my old Netscape 4.51, which is prehistoric by comparison, and I hear Netscape 6.0 isn't very stable. Does nobody have any more suggestions? Pegasus? :-) -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
ON Friday, January 18, 2002, 12:45:44 PM, you wrote: Mary I've just tried sending a file which is definitely in Word98, because Mary I haven't worked on it since getting Word2000, and the send failed as Mary usual. Mary I then converted it into Word 6.0/95, and it sent OK. Mary The only workaround at present is to zip all attachments, but not all Mary my clients have (or want to get) Winzip. Mary I'm really wasting too much time on this problem, but I should be Mary sorry to stop using TB; I was impressed with how easily it imported my Mary old messages from Netscape (except for some which were in an .sbd Mary folder; it wouldn't fetch those), and I like a lot of its features. Mary I'd certainly be reluctant to go back to my old Netscape 4.51, which Mary is prehistoric by comparison, and I hear Netscape 6.0 isn't very Mary stable. Mary Does nobody have any more suggestions? Mary Pegasus? :-) Hi Mary, It sounds like a certain combination of characters will not work. If this is the case nobody here will be able to help because you would have to know the insides of the software programs, some hardware and even the interaction of the two. . The puzzling part is the fact that you don't have this problem with other email programs, which seems to put the problem with the Bat, although nobody on the group has experienced the same problem. Last thing I can think of is if you could send me and maybe others the word document (zipped) I can try to send it out? -- Best regards, Gerard Insert Cookie Here-- Logic merely enables one to be wrong with authority. -- Doctor Who Windows 2000 Professional with TB Version 1.53t -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Mary Cassidy wrote: Does nobody have any more suggestions? Problem solved! (I think; so far it works, anyway.) I just read the message from Ian G quoted by David Stone in the thread Cannot read some messages in a folder, which finally put me on the right track. Ian G said: What's unusual is IG that I'm running a dual boot system (98SE and Win2000) and the problem only occurs G under 98. I'll reinstall IE under 98, but do you have any idea which dll might be responsible? I also have a dual boot system, Win98 and Win2000. I have TB installed in the Win2000 partition, but I've been saving all my files in the Win98 partition because I hadn't decided whether to buy Win2000, and I didn't want to lose them when I uninstalled the evalaution copy I've been lent. I've just tried sending a file saved in the Win2000 partition and - it works! Thank goodness for that. I don't suppose all that many people send files from a different partition, but even so, Netscape and Eudora allow me to do it with no trouble. I've tried setting the Account Properties to save attachments in a separate new file in the Win2000 partition (couldn't find the default attachment file), but it doesn't work (the attachment is definitely in that file, I checked). The problem seems to be that the files originate from the other partition, so I'm going to have to save them on both partitions if I don't want to lose them when I uninstal. Bug? Anyway, it's a temporary problem; before I register TB I'll have decided whether or not to buy Win2000. Thanks to all who offered help and advice; although I eventually found the solution myself, I would never have thought of the answer if I hadn't been subscribed to this group. -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
On 18 January 2002 at 12:16 pm Mary wrote: I don't suppose all that many people send files from a different partition, but even so, Netscape and Eudora allow me to do it with no trouble. I've tried setting the Account Properties to save attachments in a separate new file in the Win2000 partition (couldn't find the default attachment file), but it doesn't work (the attachment is definitely in that file, I checked). The problem seems to be that the files originate from the other partition, so I'm going to have to save them on both partitions if I don't want to lose them when I uninstal. Bug? Almost certainly :) It triggers a similar cross-partition memory; many beta versions ago I had problems saving a TB! backup to a NT 4 partition from a Windows 95 machine (during production of the backup TB! writes temporary files, the directory for those being on the Windows 95 machine). The problem went away before I raised a bug report ... Anyway, it's a temporary problem; before I register TB I'll have decided whether or not to buy Win2000. Thanks to all who offered help and advice; although I eventually found the solution myself, I would never have thought of the answer if I hadn't been subscribed to this group. I had been writing a response (which I threw away) along the lines of Given that ZIP files work another workaround is to use WinZip's self-extractor (C:\Program Files\WinZip\WZSEPE32.EXE on my machine) to create a self-extracting ZIP file which people _without_ WinZip can receive, copy to their hard drives, then click on to extract the original file. That would be worth keeping in mind. Alastair -- Alastair Scott (London, United Kingdom) Using Windows 95 and The Bat! 1.54 Beta/29 This email has been scanned for all viruses by the MessageLabs SkyScan service. For more information on a proactive anti-virus service working around the clock, around the globe, visit http://www.messagelabs.com -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re[2]: Problem with sending attachments
Hello Alastair Mary, AS ... many beta versions ago I had problems saving a TB! backup to a AS NT 4 partition from a Windows 95 machine Alastair -- Do you remember, was the NT4 partition formatted as FAT or NTFS? Was this NTFS partition a shared directory on a network server or on your own PC? Mary -- Are you logging on to Windows 2000 with Administrator rights? AS ...create a self-extracting ZIP file which people _without_ WinZip AS can receive, copy to their hard drives, then click on to extract AS the original file. Alastair -- Many mail systems now refuse executable file attachments and many users are very wary of opening executable attachments that they have not already been advised to expect. ZIP attachments are not blocked. They are the best file type, other than text, to use for an attachment. regards, Andy [Using The Bat! 1.53t under Windows 2000 Pro SP2] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Andrew Aronoff wrote: Mary -- Are you logging on to Windows 2000 with Administrator rights? Yes. Alastair -- Many mail systems now refuse executable file attachments and many users are very wary of opening executable attachments that they have not already been advised to expect. Yes, it sounded like a good idea, but you're right, of course. -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
On 18 January 2002 at 2:22 pm Andrew wrote: Hello Alastair Mary, AS ... many beta versions ago I had problems saving a TB! backup to a AS NT 4 partition from a Windows 95 machine Alastair -- Do you remember, was the NT4 partition formatted as FAT or NTFS? Was this NTFS partition a shared directory on a network server or on your own PC? It was (and is) an NTFS share on a network server. Mary -- Are you logging on to Windows 2000 with Administrator rights? AS ...create a self-extracting ZIP file which people _without_ WinZip AS can receive, copy to their hard drives, then click on to extract AS the original file. Alastair -- Many mail systems now refuse executable file attachments and many users are very wary of opening executable attachments that they have not already been advised to expect. Whoops - forgot about that (MS Outlook will silently delete them if the various security options are installed) :/ Alastair This email has been scanned for all viruses by the MessageLabs SkyScan service. For more information on a proactive anti-virus service working around the clock, around the globe, visit http://www.messagelabs.com -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re[2]: Problem with sending attachments
Hello Alastair, Last question (but no promises): ;-) AS It was (and is) an NTFS share on a network server. What rights do you have on this share? Can you create a file there? (In Windows Explorer, click on File, New..., then select anything on the list) regards, Andy [Using The Bat! 1.53t under Windows 2000 Pro SP2] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
On 18 January 2002 at 2:47 pm Andrew wrote: Hello Alastair, Last question (but no promises): ;-) AS It was (and is) an NTFS share on a network server. What rights do you have on this share? Can you create a file there? (In Windows Explorer, click on File, New..., then select anything on the list) Yes. Even when TB! wasn't wanting to create the file, I could :) Alastair This email has been scanned for all viruses by the MessageLabs SkyScan service. For more information on a proactive anti-virus service working around the clock, around the globe, visit http://www.messagelabs.com -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Mary Cassidy wrote: Problem solved! (I think; so far it works, anyway.) S**t! Spoke too soon... The file I sent successfully from the Win2000 partition had always been in that partition. Just now, I had to send a file that was in the Win98 partition. I copied it to the Win2000 partition, but the send aborted as usual. I tried MIME and UU encoding, but it made no difference. In the end I had to zip it. In future I'll save my files in Win2000 first, then copy them to Win98. But why on earth is TB doing this? -- Regards, Mary Cassidy mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Dierk Haasis wrote: Since I use more than one partition and have never been having problems sending attachments (also using Winword2K), but all on Win95c, I try to venture into saying that the problem lies with some rights or formatting. Maybe your W2K partition is in NTFS? Or one of your partition uses Doubledisk ( or whatever the name today is)? No idea - my supplier set up the partitions. Where do I look? -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Mary Cassidy wrote: Dierk Haasis wrote: Maybe your W2K partition is in NTFS? Or one of your partition uses Doubledisk ( or whatever the name today is)? No idea - my supplier set up the partitions. Where do I look? I should have thought of searching Explorer before. I have 4 files in F:WINNT/System 32: chkntfs.exe dfrgntfs.exe untfs.dll ntfs.sys Nothing found under Doubledisk. The computer I'm using now is going to be in a network with my old one when my supplier has replaced the hard disk on the old one, which gave up the ghost. In the systray, there's a red cross on what I assume is the network icon. Could the missing computer in the network be causing problems? -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Hello Mary! On Friday, January 18, 2002 at 5:18:50 PM you wrote: In future I'll save my files in Win2000 first, then copy them to Win98. But why on earth is TB doing this? Since I use more than one partition and have never been having problems sending attachments (also using Winword2K), but all on Win95c, I try to venture into saying that the problem lies with some rights or formatting. Maybe your W2K partition is in NTFS? Or one of your partition uses Doubledisk ( or whatever the name today is)? -- Dierk Haasis http://www.Write4U.de http://Interest.Write4U.de/pongo PGP keys available: mailto:[EMAIL PROTECTED]?Subject=SendMyPGPkeys The Bat 1.54 Beta/30 on Windows 95 4.0 67306684 C Any fool can make a rule - and every fool can mind it. (Henry David Thoreau) -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Hello Mary! On Friday, January 18, 2002 at 8:49:22 PM you wrote: Where do I look? There should be a utility under NT (W2K and XP) to show how the HD is formatted, don't know the name. Probably it is even shown unter the Properties of the respective partition?! I have 4 files in F:WINNT/System 32: chkntfs.exe dfrgntfs.exe untfs.dll ntfs.sys The first two, I gather, are the NTFS variants of CheckDisk (ScanDisk) and Defrag. The other two, I think, are used by the system to administer NTFS. But these are only hunches ... Nothing found under Doubledisk. As I wrote, I don't know the current name for the on-the-fly compressing tool ... wait a minute, NTFS compresses on the fly by default. That shouldn't be a problem. What about your Win98 partition, any compressing there? Could the missing computer in the network be causing problems? Yes, if some resources needed are on the network partition. I don't think I could be of much help here. Hopefully any of my guesses can give hints to some experts. -- Dierk Haasis http://www.Write4U.de http://Interest.Write4U.de/pongo PGP keys available: mailto:[EMAIL PROTECTED]?Subject=SendMyPGPkeys The Bat 1.54 Beta/30 on Windows 95 4.0 67306684 C Credulity is the man's weakness, but the child's strength. (Charles Lamb) -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re[2]: Problem with sending attachments
Hello Mary, DH Or one of your partition uses Doubledisk (or whatever the name DH today is)? MC No idea - my supplier set up the partitions. To see if the whole partition is compressed, go to My Computer, right click on the partition, then Properties, and look for Compress drive to save disk space. If checked, the whole partition's compressed. Under W2K, compression can be selectively applied down through folders to the level of individual files. To see if a particular folder or file is compressed, right-click, Properties, Advanced button, Compress contents to save disk space. If it's checked, compression's being used. However, it's unlikely that compression's been applied to your hard disk -- it's infrequently used these days on desktop PC's due to the very low cost of storage. But this was just strictly FYI. Even if your files *are* compressed, it won't matter. File access under an NT-based system like W2K is *totally* under the responsibility of the system. Programs like TB! CANNOT, repeat CANNOT get to the files themselves. They request the file from W2K. W2K then worries about fetching the file from FAT, FAT32, or NTFS, and it decompresses as necessary. The added constraint under W2K is _security_. The requesting user, process or service won't get the file if it doesn't have permission. Since you're Administrator on your system, you have the right to *any* file found locally -- no exceptions. Under Windows 98, Windows 95 and DOS, programs could (and often did) access files themselves. Under NT4/W2K/WXP, such file access simply causes an error and the programs are stopped cold by the system. So, I think your problem has got nothing to do with the file system or compression. Best look elsewhere for the cause. I suggest that you install TB! on the same partition as the other programs (Netscape and Eudora) that you've been using with success. Send yourself some attached files with each. Set up TB! to emulate as much as possible how Eudora is configured. (I can help with that if you like. I just graduated from Eudora after having used it for many years.) Locate downloaded attached files in the same directory, etc. I think you'll find the answer this way, if you're still game. Another idea is to look in Event Viewer. You may find an error listed every time you try to send the file. If you want some more help, please contact me privately. regards, Andy [Using The Bat! 1.53t under Windows 2000 Pro SP2] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Nils Haag (m. l.) ha scritto: Hello Mary, hi list, On Wednesday, January 16, 2002 'Mary Cassidy' wrote: I have no problem sending messages without attachments or with small attachments, but when the attachment is larger (not even very large, say around 70 Kb) the call sometimes gets cut off about halfway through sending. The log file just says SEND - connection finished - 0 of 1 messages sent. I thought there must be a maximum attachment size setting somewhere, but I haven't found it; anyway, I've tried to replicate the problem with a 1Mb file and I managed to send it with no trouble. There is no way to set it up anywhere in TB! And I have never had such a problem although sending mails with 5 MB I would think it is either a problem with your connection or with your email-provider. As you wrote it cannot be the last one (or both have the some limits). How are you connected to the internet? Dial-up connection, set to manual dial-up. I never had this problem with Netscape or Eudora, so I thought I must have set something wrong in TB. I've set it to put the attachments in the message body, not in a separate file; could that be the problem? -- Regards, Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Mary Cassidy ha scritto: How are you connected to the internet? Dial-up connection, set to manual dial-up. I never had this problem with Netscape or Eudora, so I thought I must have set something wrong in TB. I've set it to put the attachments in the message body, not in a separate file; could that be the problem? The same thing just happened again, sending a message with 2 fairly small attachments. The first 2 times I tried, the line was cut off (log message connection finished - 0 of 1 messages sent), but the third time the message was sent properly. I spoke to my ISP immediately afterwards, and he says it must be a problem with the program which is sending a command to shut down the connection. Any more ideas before I give up and go back to Netscape? :-) -- Regards, Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Hello Mary, On Thu, 17 Jan 2002 10:17:02 +0100 GMT (17/01/02, 17:17 +0800 GMT), Mary Cassidy wrote: I've set it to put the attachments in the message body, not in a separate file; could that be the problem? No; I have the same setting. MC I spoke to my ISP immediately afterwards, and he says it must be a MC problem with the program which is sending a command to shut down the MC connection. Do you think they would send you the log of such a session? MC Any more ideas before I give up and go back to Netscape? :-) What does the log in TB say? (Account / View log. Copy and paste into your reply here.) -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Failed bar exam with relatively high grades. Message reply created with The Bat! 1.54 Beta/28 under Chinese Windows 98 4.10 Build 67766446 A using an AMD Athlon K7 1.2GHz, 128MB RAM -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Thomas F wrote: Hello Mary, On Thu, 17 Jan 2002 10:17:02 +0100 GMT (17/01/02, 17:17 +0800 GMT), Mary Cassidy wrote: I've set it to put the attachments in the message body, not in a separate file; could that be the problem? No; I have the same setting. MC I spoke to my ISP immediately afterwards, and he says it must be a MC problem with the program which is sending a command to shut down the MC connection. Do you think they would send you the log of such a session? I asked, but IIRC he said it depends on the router, which he can't look at. I know nothing about these things - does that sound plausible? MC Any more ideas before I give up and go back to Netscape? :-) What does the log in TB say? (Account / View log. Copy and paste into your reply here.) This morning's have already vanished from the log (I left the original setting of 20 Kb, which is evidently a bit small), but I tried sending another attachment just now, and the same thing happened again. The attachment was about 500,000 bytes. Here's the log: *17/01/2002, 17.27.49: SEND - sending mail messages - 1 messages in queue +17/01/2002, 17.27.50: SEND - connected to SMTP server *17/01/2002, 17.27.59: SEND - sending message to [EMAIL PROTECTED] +17/01/2002, 17.28.17: SEND - connection finished - 0 of 1 messages sent ?17/01/2002, 17.28.17: SEND - Some messages were not sent - check the log for details I tried again immediately afterwards, same attachment, different account with different ISP, and got exactly the same log. So if it happens with two ISPs, and has never happened with Netscape or Eudora, the only thing left seems to be a wrong setting of mine in TB or some kind of conflict. Operating system: Win2000 with Office2000. The attachments were Word documents. -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Hello Mary, On Thu, 17 Jan 2002 17:44:12 +0100 GMT (18/01/02, 00:44 +0800 GMT), Mary Cassidy wrote: Do you think they would send you the log of such a session? MC I asked, but IIRC he said it depends on the router, which he can't MC look at. I know nothing about these things - does that sound MC plausible? I don't know, but if he cannot send you the log, he won't. MC Here's the log: It say connection finished but doesn't say why. Bummer. MC So if it happens with two ISPs, and has never happened with Netscape MC or Eudora, the only thing left seems to be a wrong setting of mine in MC TB or some kind of conflict. I'm still not out of ideas: Go to Account / Properteis / FilesDirectories. Have you activated [x] Bind attachments only when... ? I have. I think you are sending the mail with attachment immediately. If you put the message in the Outbox instead, and then send it by hitting F2, does the problem still persist? -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Blamestorming: Sitting around in a group discussing why a deadline was missed or a project failed, and who was responsible. Message reply created with The Bat! 1.54 Beta/29 under Chinese Windows 98 4.10 Build 67766446 A using an AMD Athlon K7 1.2GHz, 128MB RAM -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Mary Cassidy wrote: So if it happens with two ISPs, and has never happened with Netscape or Eudora, the only thing left seems to be a wrong setting of mine in TB or some kind of conflict. Operating system: Win2000 with Office2000. The attachments were Word documents. Just a thought, in case it helps: I'm using an ISDN Twinbox modem with the initialization string B26\N10%P1. -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re[2]: Problem with sending attachments
Hello Mary, MC Any more ideas before I give up and go back to Netscape? :-) Before you jump back, I have a couple of suggestions: 1. Set to store the attachments in a separate folder and see what happens. If that doesn't help, 2. Double-check your settings for SMTP server name in Netscape and in TB! -- make sure they're identical. Netscape: Edit, Preferences..., Mail Newsgroups, Mail Servers, Outgoing mail (SMTP) server: -- note the name Don't change them, but take a look: Is Outgoing mail server user name: a blank? Is User Secure Socket Layer(SSL) or TLS for outgoing messages set to Never? Then, back in TB!: Account, Properties..., Transport, SMTP Server -- this should be the same as the Netscape SMTP server name Press the Authentication... button in this windows. Both checkboxes Peform SMTP Authentication and Use 'POP before SMTP' authentication should be UNchecked. HTH. regards, Andy [Using The Bat! 1.53t under Windows 2000 Pro SP2] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Thomas F wrote: Go to Account / Properteis / FilesDirectories. Have you activated [x] Bind attachments only when... ? I have. No (didn't know what it meant and didn't find it in the Help). Anyway it didn't work; usual error message. I think you are sending the mail with attachment immediately. If you put the message in the Outbox instead, and then send it by hitting F2, does the problem still persist? Yes, I just tried it. I got a slightly different, but still unhelpful error message in the log: +17/01/2002, 19.31.45: SEND - connected to SMTP server *17/01/2002, 19.31.56: SEND - sending message to [EMAIL PROTECTED] !17/01/2002, 19.32.14: SEND - Server reports error. The response is: +17/01/2002, 19.32.14: SEND - connection finished - 0 of 1 messages sent ?17/01/2002, 19.32.14: SEND - Some messages were not sent - check the log for details -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Mary Cassidy wrote: Anyway it didn't work; usual error message. I just tried an entirely different tack; I saved the document in Word 6.0/95 and guess what? it worked. But why? I've only recently started using Win2000 with Office2000 (my supplier's lent me a copy to evaluate it because I was doubtful about upgrading from Office98). But surely lots of other people must be using TB with Office2000 and managing to send attachments? Any brilliant ideas (other than XP, which I don't really fancy just yet)? -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
On 17 January 2002 at 19:39 Mary wrote: Mary Cassidy wrote: Anyway it didn't work; usual error message. I just tried an entirely different tack; I saved the document in Word 6.0/95 and guess what? it worked. But why? I've only recently started using Win2000 with Office2000 (my supplier's lent me a copy to evaluate it because I was doubtful about upgrading from Office98). But surely lots of other people must be using TB with Office2000 and managing to send attachments? Any brilliant ideas (other than XP, which I don't really fancy just yet)? Aha, an idea :) Go to the 'Account' menu, select the 'Properties ...' item, then select the 'Files Directories' item in the left-hand pane then look at the drop-down box entitled 'By default encode attachments using'. Change the setting there to the opposite of what it's currently set to (there are two settings, 'MIME Base 64' and 'UU Encoding'). Then try sending the file you were originally trying to send (in Word 2000 format). Does it work this time? Alastair -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Andrew Aronoff wrote: Hello Mary, MC Any more ideas before I give up and go back to Netscape? :-) Before you jump back, I have a couple of suggestions: 1. Set to store the attachments in a separate folder and see what happens. Just tried it, no luck, usual message in the log. If that doesn't help, 2. Double-check your settings for SMTP server name in Netscape and in TB! -- make sure they're identical. Netscape: Edit, Preferences..., Mail Newsgroups, Mail Servers, Outgoing mail (SMTP) server: -- note the name Don't change them, but take a look: Is Outgoing mail server user name: a blank? Yes Is User Secure Socket Layer(SSL) or TLS for outgoing messages set to Never? Yes Then, back in TB!: Account, Properties..., Transport, SMTP Server -- this should be the same as the Netscape SMTP server name It is. Press the Authentication... button in this windows. Both checkboxes Peform SMTP Authentication and Use 'POP before SMTP' authentication should be UNchecked. They already were. One thing I'm not sure about; in Account - Properties - Transport, 8-bit characters are treated without changes is checked. Is this correct? That was the original setting, and I have no idea whether I should change it. -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Alastair Scott wrote: Aha, an idea :) Go to the 'Account' menu, select the 'Properties ...' item, then select the 'Files Directories' item in the left-hand pane then look at the drop-down box entitled 'By default encode attachments using'. Change the setting there to the opposite of what it's currently set to (there are two settings, 'MIME Base 64' and 'UU Encoding'). Then try sending the file you were originally trying to send (in Word 2000 format). Does it work this time? I was convinced that must be it, but no, it doesn't work either. TB was set to Base 64; Eudora was set to MIME, and Netscape to the non-MIME option, something like send as is (I have the Italian version, so I don't know the exact English name). I changed TB to UUE, but it made no difference. Then I tried zipping the file, and again it worked, so the file format must have something to do with it. Any more ideas? -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re[2]: Problem with sending attachments
Hello Mary, MC in Account - Properties - Transport, 8-bit characters are treated MC without changes is checked. Is this correct? That's what I have. Sorry I couldn't be of more help. regards, Andy [Using The Bat! 1.53t under Windows 2000 Pro SP2] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re[3]: Problem with sending attachments
Does TB actually transmit attachments in line? Some programs don't, so this is a rhetorical question. I have had no problem sending attachments from small to large. Elaine (a definite TB beginner) Hello Mary, MC in Account - Properties - Transport, 8-bit characters are treated MC without changes is checked. Is this correct? That's what I have. Sorry I couldn't be of more help. regards, Andy [Using The Bat! 1.53t under Windows 2000 Pro SP2] Hello Mary, MC in Account - Properties - Transport, 8-bit characters are treated MC without changes is checked. Is this correct? That's what I have. Sorry I couldn't be of more help. regards, Andy [Using The Bat! 1.53t under Windows 2000 Pro SP2] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
On 17 January 2002 at 23:15 Mary wrote: I was convinced that must be it, but no, it doesn't work either. TB was set to Base 64; Eudora was set to MIME, and Netscape to the non-MIME option, something like send as is (I have the Italian version, so I don't know the exact English name). I changed TB to UUE, but it made no difference. Then I tried zipping the file, and again it worked, so the file format must have something to do with it. Any more ideas? Last shot :) Is it only one particular file in Word 2000 format that's causing the stoppage, or can you repeat the problem with different files? Alastair -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Problem with sending attachments
I've been using the Bat! for a couple of days, and this is the first problem I've come across. I have no problem sending messages without attachments or with small attachments, but when the attachment is larger (not even very large, say around 70 Kb) the call sometimes gets cut off about halfway through sending. The log file just says SEND - connection finished - 0 of 1 messages sent. I don't think it can be a problem with my ISP, because the same thing happens with two different accounts. I thought there must be a maximum attachment size setting somewhere, but I haven't found it; anyway, I've tried to replicate the problem with a 1Mb file and I managed to send it with no trouble. All suggestions welcome, -- Mary mailto:[EMAIL PROTECTED] -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
Re: Problem with sending attachments
Hello Mary, hi list, On Wednesday, January 16, 2002 'Mary Cassidy' wrote: I have no problem sending messages without attachments or with small attachments, but when the attachment is larger (not even very large, say around 70 Kb) the call sometimes gets cut off about halfway through sending. The log file just says SEND - connection finished - 0 of 1 messages sent. I thought there must be a maximum attachment size setting somewhere, but I haven't found it; anyway, I've tried to replicate the problem with a 1Mb file and I managed to send it with no trouble. There is no way to set it up anywhere in TB! And I have never had such a problem although sending mails with 5 MB I would think it is either a problem with your connection or with your email-provider. As you wrote it cannot be the last one (or both have the some limits). How are you connected to the internet? -- Greetings, Nils Using The Bat! 1.53t on Windows 98 4.90 Build 3000 -- Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ: http://faq.thebat.dutaint.com
