Re: Transportation apps: lyft and uber. A question

2014-03-24 Thread Kayaker
Hello,

I've used Uber a couple of times, and with good results. When I used the app, 
the only non accessible part was fine tuning your location via a graphical pin 
on a map. However, since you usually get a text or a call from the driver who 
is looking for you, you can clarify any GPS discrepancies directly with your 
driver. I was amazed at how well it worked and if you have a picture set up in 
your profile, the driver even knows who to look for. I cannot comment on the 
cost, but it is fairly competitive with other car services. Although, I think I 
could have done a little better on my airport ride prearranging a car. That 
said, it's nice not to have to think about the tip or cash or card. Uber does 
that all for you.

I've at least razed the issue with voiceover on the iPhone with them last 
summer, so hopefully they are thinking about it as the app gets updates.

--k
Faith doesn't give you the answers, it merely stops you from asking the 
questions.

 

On Mar 21, 2014, at 7:42 AM, Beth G bethm...@gmail.com wrote:

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not accessible. 
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-24 Thread Kelly Pierce
If the VoiceOver user double taps the address of the location
displayed on the app as the pick up location, an edit field appears.
Here, an address can be entered or a landmark, such as a business
name.  Once this is submitted, the app finds it in its database and
asks the end user to select the item.  This is usually the full
address or the complete name and address of the business.  Once this
is fully completed, the end user can proceed to selecting the drop off
location.

Uber does not document this and a helpful hint should be provided to
VoiceOver users explaining the process of modifying the pick up
location.  This is strongly encouraged in Apple's app design
guidelines, which Uber and the other rideshare companies do not follow
precisely.  Uber may need to be sued to take our concerns seriously.

Kelly



On 3/21/14, Kayaker sea...@me.com wrote:
 Hello,

 I've used Uber a couple of times, and with good results. When I used the
 app, the only non accessible part was fine tuning your location via a
 graphical pin on a map. However, since you usually get a text or a call from
 the driver who is looking for you, you can clarify any GPS discrepancies
 directly with your driver. I was amazed at how well it worked and if you
 have a picture set up in your profile, the driver even knows who to look
 for. I cannot comment on the cost, but it is fairly competitive with other
 car services. Although, I think I could have done a little better on my
 airport ride prearranging a car. That said, it's nice not to have to think
 about the tip or cash or card. Uber does that all for you.

 I've at least razed the issue with voiceover on the iPhone with them last
 summer, so hopefully they are thinking about it as the app gets updates.

 --k
 Faith doesn't give you the answers, it merely stops you from asking the
 questions.



 On Mar 21, 2014, at 7:42 AM, Beth G bethm...@gmail.com wrote:

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not
 accessible. You cannot schedule your ride  on y our own. Has  anyone used
 Uber?

 BethSent from my iPhone

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Re: Transportation apps: lyft and uber. A question

2014-03-24 Thread Deb Lewis
You don't have to use the map pins at all. Just tap on search for location, 
nearby ones will be listed and if yours is not, just type it in. The drivers 
prefer this anyway.
I use Uber exclusively and just have no issues with it whatsoever. I highly 
recommend it.
They have the potential of surge pricing but it has only happened once to me 
and you totally know about it. In my case, I waited ten minutes and the surge 
was over. Obviously that might not happen, but nothing requires you to use them 
so if there's a surge and you think you can do better elsewhere, go for it. 
That simple.


On Mar 21, 2014, at 6:29 AM, Kayaker sea...@me.com wrote:

 Hello,
 
 I've used Uber a couple of times, and with good results. When I used the app, 
 the only non accessible part was fine tuning your location via a graphical 
 pin on a map. However, since you usually get a text or a call from the driver 
 who is looking for you, you can clarify any GPS discrepancies directly with 
 your driver. I was amazed at how well it worked and if you have a picture set 
 up in your profile, the driver even knows who to look for. I cannot comment 
 on the cost, but it is fairly competitive with other car services. Although, 
 I think I could have done a little better on my airport ride prearranging a 
 car. That said, it's nice not to have to think about the tip or cash or card. 
 Uber does that all for you.
 
 I've at least razed the issue with voiceover on the iPhone with them last 
 summer, so hopefully they are thinking about it as the app gets updates.
 
 --k
 Faith doesn't give you the answers, it merely stops you from asking the 
 questions.
 
 
 
 On Mar 21, 2014, at 7:42 AM, Beth G bethm...@gmail.com wrote:
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not accessible. 
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-22 Thread leliastr...@gmail.com
Has anyone used both Uber and lift and if so which one is better? Meeting both 
for accessibility and pricing and drivers.

Lelia 

Sent from my iPhone

 On Mar 21, 2014, at 3:50 PM, BrianMiller brianrmille...@gmail.com wrote:
 
 Yes.  I've heard many stoeis of drivers refusing to take dogs, and
 supposedly they are not bound by the accessibility laws that taxis are,
 since they aren't officially taxis governed by the city laws.  
 
 
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Kramlinger, Keith G., M.D.
 Sent: Friday, March 21, 2014 5:01 PM
 To: 'viphone@googlegroups.com'
 Subject: RE: Transportation apps: lyft and uber. A question
 
 Any issues with guide dogs using these services?
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Kelly Pierce
 Sent: Friday, March 21, 2014 3:53 PM
 To: viphone@googlegroups.com
 Subject: Re: Transportation apps: lyft and uber. A question
 
 I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no
 problems.  the accessability cold be better, such as displaying the address
 of the car, but the buttons are labled and functional.  What is the
 difficulty?
 
 Kelly
 
 On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone 
 help them set it up or how they make it work, but I've seen them do 
 it, using voice over, on their phones.
 
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not 
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-22 Thread Christopher J Chaltain
It's been a while since I used a dob, but there are laws protecting dog 
users when accessing buildings and services available to the public. 
These are not municipal regulations but state laws. It may be harder 
taking legal actions against these services, but if they're offering 
their service to the general public then I'm confident dog guide laws 
would apply.


On 3/21/2014 4:08 PM, Deb Lewis wrote:

These services are generally operating outside the city regulatory process so 
there is potential for difficulty.
The best way to avoid difficulty is to call the driver as soon as you're 
scheduled and state that you have the animal. If there's an issue on their 
part, they can cancel you immediately and you'll get the next driver. what I've 
told uber is I'm OK with that as long as I get someone. bEats having a cab 
drive up, see the dog and take off which is how it typically goes here.
With Uber, you rate your ride and they rate you, so since I have a five star 
rating I'm a good rider to get regardless of whether or not I have a dog. Uber 
seems to agree with me about that so far.
But since the city is trying to close it down, I'm also less likely to be 
filing complaints and trying to work it out if I can.
Using the app has been a top notch experience for me in several cities.

On Mar 21, 2014, at 2:00 PM, Kramlinger, Keith G., M.D. 
kramlinger.ke...@mayo.edu wrote:


Any issues with guide dogs using these services?

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce
Sent: Friday, March 21, 2014 3:53 PM
To: viphone@googlegroups.com
Subject: Re: Transportation apps: lyft and uber. A question

I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no 
problems.  the accessability cold be better, such as displaying the address of 
the car, but the buttons are labled and functional.  What is the difficulty?

Kelly

On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:

I know blind guys who use Lyft but I'm not sure if they had someone
help them set it up or how they make it work, but I've seen them do
it, using voice over, on their phones.



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Beth G
Sent: Friday, March 21, 2014 7:43 AM
To: viphone@googlegroups.com
Subject: Transportation apps: lyft and uber. A question

Hello,
Are the apps mentioned  accessible? I have tried Lyft, it is not
accessible.
You cannot schedule your ride  on y our own. Has  anyone used Uber?

BethSent from my iPhone

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RE: Transportation apps: lyft and uber. A question

2014-03-22 Thread Kramlinger, Keith G., M.D.
I've heard that these companies use something called Demand Pricing. During 
high ride volume times, ride prices can actually go up, and sometimes up quite 
significantly, like during rush hour and rainstorms. Has anyone on this list 
who has used these services run into this?   

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Deb Lewis
Sent: Friday, March 21, 2014 9:07 PM
To: viphone@googlegroups.com
Subject: Re: Transportation apps: lyft and uber. A question

You should look at their web sites and compare it with the taxis in your area. 
Here it's about 20% cheaper but I'm sure it varies. That's why taxi companies 
want it stopped like right now.
People like the improved pricing, the reliability and the fact that you can 
track them with the app.
I train a lot of folks who are deaf blind and it's a perfect solution for them 
because they can text the driver to let him know they are a deaf blind person. 
And of course they can use the app itself to get the ride in the first place.



On Mar 21, 2014, at 6:41 PM, Kay Malmquist kay.malmqu...@gmail.com wrote:

 Do you find the prices reasonable and how does it compare to taxies?
 - Original Message - 
 From: Deb Lewis deblewi...@gmail.com
 To: viphone@googlegroups.com
 Sent: Friday, March 21, 2014 4:08 PM
 Subject: Re: Transportation apps: lyft and uber. A question
 
 
 These services are generally operating outside the city regulatory process 
 so there is potential for difficulty.
 The best way to avoid difficulty is to call the driver as soon as you're 
 scheduled and state that you have the animal. If there's an issue on their 
 part, they can cancel you immediately and you'll get the next driver. what 
 I've told uber is I'm OK with that as long as I get someone. bEats having a 
 cab drive up, see the dog and take off which is how it typically goes here.
 With Uber, you rate your ride and they rate you, so since I have a five star 
 rating I'm a good rider to get regardless of whether or not I have a dog. 
 Uber seems to agree with me about that so far.
 But since the city is trying to close it down, I'm also less likely to be 
 filing complaints and trying to work it out if I can.
 Using the app has been a top notch experience for me in several cities.
 
 On Mar 21, 2014, at 2:00 PM, Kramlinger, Keith G., M.D. 
 kramlinger.ke...@mayo.edu wrote:
 
 Any issues with guide dogs using these services?
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
 Of Kelly Pierce
 Sent: Friday, March 21, 2014 3:53 PM
 To: viphone@googlegroups.com
 Subject: Re: Transportation apps: lyft and uber. A question
 
 I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no 
 problems.  the accessability cold be better, such as displaying the 
 address of the car, but the buttons are labled and functional.  What is 
 the difficulty?
 
 Kelly
 
 On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone
 help them set it up or how they make it work, but I've seen them do
 it, using voice over, on their phones.
 
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-22 Thread David Chittenden
It will be a difficult fight, just as it has been with taxis. However, I agree, 
they are using their private cars to transport members of the public for money. 
This makes the car a place of work, so service dogs must be accommodated.

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

 On 23 Mar 2014, at 6:03, Christopher J Chaltain chalt...@gmail.com wrote:
 
 It's been a while since I used a dob, but there are laws protecting dog users 
 when accessing buildings and services available to the public. These are not 
 municipal regulations but state laws. It may be harder taking legal actions 
 against these services, but if they're offering their service to the general 
 public then I'm confident dog guide laws would apply.
 
 On 3/21/2014 4:08 PM, Deb Lewis wrote:
 These services are generally operating outside the city regulatory process 
 so there is potential for difficulty.
 The best way to avoid difficulty is to call the driver as soon as you're 
 scheduled and state that you have the animal. If there's an issue on their 
 part, they can cancel you immediately and you'll get the next driver. what 
 I've told uber is I'm OK with that as long as I get someone. bEats having a 
 cab drive up, see the dog and take off which is how it typically goes here.
 With Uber, you rate your ride and they rate you, so since I have a five star 
 rating I'm a good rider to get regardless of whether or not I have a dog. 
 Uber seems to agree with me about that so far.
 But since the city is trying to close it down, I'm also less likely to be 
 filing complaints and trying to work it out if I can.
 Using the app has been a top notch experience for me in several cities.
 
 On Mar 21, 2014, at 2:00 PM, Kramlinger, Keith G., M.D. 
 kramlinger.ke...@mayo.edu wrote:
 
 Any issues with guide dogs using these services?
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
 Of Kelly Pierce
 Sent: Friday, March 21, 2014 3:53 PM
 To: viphone@googlegroups.com
 Subject: Re: Transportation apps: lyft and uber. A question
 
 I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no 
 problems.  the accessability cold be better, such as displaying the address 
 of the car, but the buttons are labled and functional.  What is the 
 difficulty?
 
 Kelly
 
 On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone
 help them set it up or how they make it work, but I've seen them do
 it, using voice over, on their phones.
 
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread isaac
Uber is very accessible.
On Mar 21, 2014, at 6:42 AM, Beth G bethm...@gmail.com wrote:

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not accessible. 
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Feliciano G
If you guys talking about transit scheduling, Google maps is a great 
application. I use it all of the time.

  Regards, Feliciano

Sent from the Super-iPhone

 On Mar 21, 2014, at 5:47 AM, isaac isaac.heb...@gmail.com wrote:
 
 Uber is very accessible.
 On Mar 21, 2014, at 6:42 AM, Beth G bethm...@gmail.com wrote:
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not accessible. 
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Beth G
Hello,
Two apps I am talking about are actually private companies with their own cars 
so it's like a cab service, but different.

B

Sent from my iPhone

 On Mar 21, 2014, at 7:05 AM, Feliciano G theblindman...@hotmail.com wrote:
 
 If you guys talking about transit scheduling, Google maps is a great 
 application. I use it all of the time.
 
  Regards, Feliciano
 
 Sent from the Super-iPhone
 
 On Mar 21, 2014, at 5:47 AM, isaac isaac.heb...@gmail.com wrote:
 
 Uber is very accessible.
 On Mar 21, 2014, at 6:42 AM, Beth G bethm...@gmail.com wrote:
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not 
 accessible. You cannot schedule your ride  on y our own. Has  anyone used 
 Uber?
 
 BethSent from my iPhone
 
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RE: Transportation apps: lyft and uber. A question

2014-03-21 Thread BrianMiller
I know blind guys who use Lyft but I'm not sure if they had someone help
them set it up or how they make it work, but I've seen them do it, using
voice over, on their phones.  



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Beth G
Sent: Friday, March 21, 2014 7:43 AM
To: viphone@googlegroups.com
Subject: Transportation apps: lyft and uber. A question

Hello,
Are the apps mentioned  accessible? I have tried Lyft, it is not accessible.
You cannot schedule your ride  on y our own. Has  anyone used Uber?

BethSent from my iPhone

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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Kelly Pierce
I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no
problems.  the accessability cold be better, such as displaying the
address of the car, but the buttons are labled and functional.  What
is the difficulty?

Kelly

On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone help
 them set it up or how they make it work, but I've seen them do it, using
 voice over, on their phones.



 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?

 BethSent from my iPhone

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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Deb Lewis
I have used both Uber and Lift independently. I thought the Uber app was a 
little better, but both are fine. I love Uber in fact. 
I thought it was not accessible because of the map pins. You don't have to use 
them at all though. You can search for addresses or it will list addresses 
you've recently used in the area. 
If you schedule your pickup in a different location of the building than the 
actual address, it might appear a little different on the map for the driver. 
If you think there's any doubt at all, you can call the driver. I generally do 
unless I'm in front of a really obvious place. This way I can tell them I'm a 
blind person etc. and shift the responsibility of making that connection to 
them. They're fine with it.
The only part of Uber that is not accessible is tracking the driver's location. 
but you can track the elapsed time. It's not always accurate but that's not 
about accessibility.


On Mar 21, 2014, at 4:42 AM, Beth G bethm...@gmail.com wrote:

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not accessible. 
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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RE: Transportation apps: lyft and uber. A question

2014-03-21 Thread Kramlinger, Keith G., M.D.
Any issues with guide dogs using these services?

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kelly Pierce
Sent: Friday, March 21, 2014 3:53 PM
To: viphone@googlegroups.com
Subject: Re: Transportation apps: lyft and uber. A question

I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no 
problems.  the accessability cold be better, such as displaying the address of 
the car, but the buttons are labled and functional.  What is the difficulty?

Kelly

On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone 
 help them set it up or how they make it work, but I've seen them do 
 it, using voice over, on their phones.



 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not 
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?

 BethSent from my iPhone

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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Deb Lewis
These services are generally operating outside the city regulatory process so 
there is potential for difficulty. 
The best way to avoid difficulty is to call the driver as soon as you're 
scheduled and state that you have the animal. If there's an issue on their 
part, they can cancel you immediately and you'll get the next driver. what I've 
told uber is I'm OK with that as long as I get someone. bEats having a cab 
drive up, see the dog and take off which is how it typically goes here. 
With Uber, you rate your ride and they rate you, so since I have a five star 
rating I'm a good rider to get regardless of whether or not I have a dog. Uber 
seems to agree with me about that so far. 
But since the city is trying to close it down, I'm also less likely to be 
filing complaints and trying to work it out if I can. 
Using the app has been a top notch experience for me in several cities.

On Mar 21, 2014, at 2:00 PM, Kramlinger, Keith G., M.D. 
kramlinger.ke...@mayo.edu wrote:

 Any issues with guide dogs using these services?
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
 Kelly Pierce
 Sent: Friday, March 21, 2014 3:53 PM
 To: viphone@googlegroups.com
 Subject: Re: Transportation apps: lyft and uber. A question
 
 I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no 
 problems.  the accessability cold be better, such as displaying the address 
 of the car, but the buttons are labled and functional.  What is the 
 difficulty?
 
 Kelly
 
 On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone 
 help them set it up or how they make it work, but I've seen them do 
 it, using voice over, on their phones.
 
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not 
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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RE: Transportation apps: lyft and uber. A question

2014-03-21 Thread BrianMiller
Yes.  I've heard many stoeis of drivers refusing to take dogs, and
supposedly they are not bound by the accessibility laws that taxis are,
since they aren't officially taxis governed by the city laws.  




-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kramlinger, Keith G., M.D.
Sent: Friday, March 21, 2014 5:01 PM
To: 'viphone@googlegroups.com'
Subject: RE: Transportation apps: lyft and uber. A question

Any issues with guide dogs using these services?

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kelly Pierce
Sent: Friday, March 21, 2014 3:53 PM
To: viphone@googlegroups.com
Subject: Re: Transportation apps: lyft and uber. A question

I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no
problems.  the accessability cold be better, such as displaying the address
of the car, but the buttons are labled and functional.  What is the
difficulty?

Kelly

On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone 
 help them set it up or how they make it work, but I've seen them do 
 it, using voice over, on their phones.



 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not 
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?

 BethSent from my iPhone

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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Beth G
Hi,
I have had trouble using Lyft as all the drivers are busy every time I try to 
get a lift somewhere. So, I have not had personal experience using this yet. I 
plan to keep trying though. However, one of my students told me that they had 
difficulty requesting a lift. Something about not knowing which button to hit, 
and nothing able to see the phone number of the driver on the screen. She 
usesvoiceover. Again, I can't speak to this, because I have yet to use lift.



Thanks, Sent from my iPhone

 On Mar 21, 2014, at 2:53 PM, Kelly Pierce kellyt...@gmail.com wrote:
 
 I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no
 problems.  the accessability cold be better, such as displaying the
 address of the car, but the buttons are labled and functional.  What
 is the difficulty?
 
 Kelly
 
 On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone help
 them set it up or how they make it work, but I've seen them do it, using
 voice over, on their phones.
 
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
 Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Kay Malmquist
Do you find the prices reasonable and how does it compare to taxies?
- Original Message - 
From: Deb Lewis deblewi...@gmail.com
To: viphone@googlegroups.com
Sent: Friday, March 21, 2014 4:08 PM
Subject: Re: Transportation apps: lyft and uber. A question


These services are generally operating outside the city regulatory process 
so there is potential for difficulty.
The best way to avoid difficulty is to call the driver as soon as you're 
scheduled and state that you have the animal. If there's an issue on their 
part, they can cancel you immediately and you'll get the next driver. what 
I've told uber is I'm OK with that as long as I get someone. bEats having a 
cab drive up, see the dog and take off which is how it typically goes here.
With Uber, you rate your ride and they rate you, so since I have a five star 
rating I'm a good rider to get regardless of whether or not I have a dog. 
Uber seems to agree with me about that so far.
But since the city is trying to close it down, I'm also less likely to be 
filing complaints and trying to work it out if I can.
Using the app has been a top notch experience for me in several cities.

On Mar 21, 2014, at 2:00 PM, Kramlinger, Keith G., M.D. 
kramlinger.ke...@mayo.edu wrote:

 Any issues with guide dogs using these services?

 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
 Of Kelly Pierce
 Sent: Friday, March 21, 2014 3:53 PM
 To: viphone@googlegroups.com
 Subject: Re: Transportation apps: lyft and uber. A question

 I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no 
 problems.  the accessability cold be better, such as displaying the 
 address of the car, but the buttons are labled and functional.  What is 
 the difficulty?

 Kelly

 On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone
 help them set it up or how they make it work, but I've seen them do
 it, using voice over, on their phones.



 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question

 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?

 BethSent from my iPhone

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Re: Transportation apps: lyft and uber. A question

2014-03-21 Thread Deb Lewis
You should look at their web sites and compare it with the taxis in your area. 
Here it's about 20% cheaper but I'm sure it varies. That's why taxi companies 
want it stopped like right now.
People like the improved pricing, the reliability and the fact that you can 
track them with the app.
I train a lot of folks who are deaf blind and it's a perfect solution for them 
because they can text the driver to let him know they are a deaf blind person. 
And of course they can use the app itself to get the ride in the first place.



On Mar 21, 2014, at 6:41 PM, Kay Malmquist kay.malmqu...@gmail.com wrote:

 Do you find the prices reasonable and how does it compare to taxies?
 - Original Message - 
 From: Deb Lewis deblewi...@gmail.com
 To: viphone@googlegroups.com
 Sent: Friday, March 21, 2014 4:08 PM
 Subject: Re: Transportation apps: lyft and uber. A question
 
 
 These services are generally operating outside the city regulatory process 
 so there is potential for difficulty.
 The best way to avoid difficulty is to call the driver as soon as you're 
 scheduled and state that you have the animal. If there's an issue on their 
 part, they can cancel you immediately and you'll get the next driver. what 
 I've told uber is I'm OK with that as long as I get someone. bEats having a 
 cab drive up, see the dog and take off which is how it typically goes here.
 With Uber, you rate your ride and they rate you, so since I have a five star 
 rating I'm a good rider to get regardless of whether or not I have a dog. 
 Uber seems to agree with me about that so far.
 But since the city is trying to close it down, I'm also less likely to be 
 filing complaints and trying to work it out if I can.
 Using the app has been a top notch experience for me in several cities.
 
 On Mar 21, 2014, at 2:00 PM, Kramlinger, Keith G., M.D. 
 kramlinger.ke...@mayo.edu wrote:
 
 Any issues with guide dogs using these services?
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
 Of Kelly Pierce
 Sent: Friday, March 21, 2014 3:53 PM
 To: viphone@googlegroups.com
 Subject: Re: Transportation apps: lyft and uber. A question
 
 I have taken rides with Uber, Lyft and Sidecar using VoiceOver with no 
 problems.  the accessability cold be better, such as displaying the 
 address of the car, but the buttons are labled and functional.  What is 
 the difficulty?
 
 Kelly
 
 On 3/21/14, BrianMiller brianrmille...@gmail.com wrote:
 I know blind guys who use Lyft but I'm not sure if they had someone
 help them set it up or how they make it work, but I've seen them do
 it, using voice over, on their phones.
 
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
 Behalf Of Beth G
 Sent: Friday, March 21, 2014 7:43 AM
 To: viphone@googlegroups.com
 Subject: Transportation apps: lyft and uber. A question
 
 Hello,
 Are the apps mentioned  accessible? I have tried Lyft, it is not
 accessible.
 You cannot schedule your ride  on y our own. Has  anyone used Uber?
 
 BethSent from my iPhone
 
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