RE: Still no luck with Audible
The website might work just fine for exchanging an Audible title but you don’t' have to go there. I just executed the menu button next to one of the titles in my Audible library using the iPhone app and when I double tapped on the Exchange this title option, I was presented with a screen containing a picture of that title saying I'd pick a new title in a moment and that I'd get one credit back after removing the title from my library. A button at the bottom of that screen said Let's do it. I stopped at that point but the Exchange this title option appears to be working just fine provided your Audible app has it in your menu choices. I'm in the States and I know the exchange option isn't available in some other countries or on Mary Otten's iDevice. Alan Lemly From: 'cwc' via VIPhone [mailto:viphone@googlegroups.com] Sent: Saturday, August 29, 2020 7:08 PM To: VIPhone Subject: Re: Still no luck with Audible To exchange a book, you must go the web page. Then go int your account. Move to the link that lists all your book purchases. Move down to the one that you want to exchange. Move to the link that indicates why you cannot exchange the book. It will give you a choice of contacts. Choose the E-mail option and tell them which book that you want to exchange. They will respond to you. On Friday, August 28, 2020 at 9:04:36 PM UTC-4 Alan Lemly wrote: Mary, I apologize if you already said you'd done this but have you checked your profile which is the last option on the right of the Audible app bottomline toolbar? When I check that, it states the various features of my Audible account including a separate button for exchanges. I'm curious whether exchanges are listed under your profile. Alan Lemly -Original Message- From: vip...@googlegroups.com [mailto:vip...@googlegroups.com] On Behalf Of mott...@gmail.com Sent: Friday, August 28, 2020 7:17 PM To: VIPhone via Subject: Still no luck with Audible Well, I did sign out of my Audible account on one of my phones and then sign back in. I still don�t have that exchange or return option in my menu, so if I want to return something, i�ll just have to do it the old-fashioned way on the PC. Strange. Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at cara...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/vip...@googlegroups.com/ <http://www.mail-archive.com/viphone@googlegroups.com/> --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+u...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/d30191ba-66e7-4fae-8948-bf05b11025b9n%40googlegroups.com <https://groups.google.com/d/msgid/viphone/d30191ba-66e7-4fae-8948-bf05b11025b9n%40googlegroups.com?utm_medium=email_source=footer> . -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone&q
Re: Still no luck with Audible
To exchange a book, you must go the web page. Then go int your account. Move to the link that lists all your book purchases. Move down to the one that you want to exchange. Move to the link that indicates why you cannot exchange the book. It will give you a choice of contacts. Choose the E-mail option and tell them which book that you want to exchange. They will respond to you. On Friday, August 28, 2020 at 9:04:36 PM UTC-4 Alan Lemly wrote: > Mary, > > I apologize if you already said you'd done this but have you checked your > profile which is the last option on the right of the Audible app bottomline > toolbar? When I check that, it states the various features of my Audible > account including a separate button for exchanges. I'm curious whether > exchanges are listed under your profile. > > Alan Lemly > > -Original Message- > From: vip...@googlegroups.com [mailto:vip...@googlegroups.com] On Behalf > Of mott...@gmail.com > Sent: Friday, August 28, 2020 7:17 PM > To: VIPhone via > Subject: Still no luck with Audible > > Well, I did sign out of my Audible account on one of my phones and then > sign back in. I still don�t have that exchange or return option in my menu, > so if I want to return something, i�ll just have to do it the old-fashioned > way on the PC. Strange. > > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > cara...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/vip...@googlegroups.com/ > <http://www.mail-archive.com/viphone@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+u...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com > . > > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/d30191ba-66e7-4fae-8948-bf05b11025b9n%40googlegroups.com.
Re: Still no luck with Audible
Well, unless they’ve made a change, the ability to actually return a book is dependent on when you bought it. If you bought it more than a year ago, you cannot return it. That is of course, unless audible has changed something. So maybe you see the exchange thing in there, but if you double tap on it, do you actually get to exchange the book for something else? As far as what’s in that menu, I have everything everybody else has with the exception of the exchange button. It has things like cancel, send, favorites, book details, and there might be one more, but it’s not relevant. Sent from my iPhone > On Aug 29, 2020, at 3:54 PM, Kimberly wrote: > > Mary, > > What are the options you see when you double tap the menu button? > > Sorry if this question has already been asked, but I’m coming in late to this > discussion. > > And to comment on what someone else suggested, I don’t believe it has > anything to do with the length of time you have had the title. Just to test, > I tried with a title I’ve had for several years and got the exchange this > title with no problem. > > Kim > > Sent from Kimber's Red iPhone > True peace is not merely the absence of tension; it is the presence of > justice.—Martin Luther King Jr. > >>> On Aug 29, 2020, at 4:37 PM, Mary Otten wrote: >>> >> Thanks, Alan. If I ever do get a resolution, I will let you know. >> >> >> Sent from my iPhone >> >>> On Aug 29, 2020, at 1:29 PM, Alan Lemly wrote: >>> >>> Mary, >>> >>> I'm sorry you got such a poor response from Audible Support. I too much >>> prefer to handle this sort of thing in writing but I'm concerned that the >>> availability of written, meaningful tech support is becoming a dying art >>> form. >>> >>> Alan >>> >>> -----Original Message- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of Mary Otten >>> Sent: Saturday, August 29, 2020 2:32 PM >>> To: viphone@googlegroups.com >>> Subject: Re: Still no luck with Audible >>> >>> Hi Alan and all, >>> Yes, the books I was checking into were those I had recently acquired. I >>> did send an email to audible, and I got a not very helpful response, >>> informing me that I should call them if I�m having trouble exchanging books >>> in the app. They totally did not answer my question which I very clearly >>> asked about why it was I wasn�t able to have this exchange option within >>> the app but I am able to do it on the website. Another tech support >>> personwho doesn�t know how to read apparently. >>> >>> >>> Sent from my iPhone >>> >>>>> On Aug 28, 2020, at 8:36 PM, Alan Lemly wrote: >>>> >>>> ?Mary, >>>> >>>> Best of luck resolving the issue and I hope Audible Support gives a quick >>>> and helpful answer. Please let us know what corrects the problem. >>>> >>>> Alan >>>> >>>> -Original Message- >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>>> Of Mary Otten >>>> Sent: Friday, August 28, 2020 10:30 PM >>>> To: viphone@googlegroups.com >>>> Subject: Re: Still no luck with Audible >>>> >>>> Well, I have sent an email to audible support and we?ll see what they say. >>>> I believe I have the most recent version. There isn?t a newer one showing >>>> up in my updates in the App Store on either device. And yes, I have a lot >>>> of books downloaded. >>>> >>>> >>>> Sent from my iPhone >>>> >>>>>> On Aug 28, 2020, at 8:12 PM, Alan Lemly wrote: >>>>> >>>>> ?Mary, >>>>> >>>>> I'm not usually a fan of what I'm going to suggest because it sounds like >>>>> one of those standard boilerplate recommendations but you might delete >>>>> and reinstall the Audible app. I'm only suggesting this if you're sure >>>>> you have the most recent version installed and you haven't downloaded a >>>>> lot of titles to your device. It just isn't right that the Exchange this >>>>> title option doesn't appear when you open the menu of one of your Audible >>>>> library books. >>>>> >>>>> Alan Lemly >>>>> >>>>> -Original Message- >>>>> From: viphone@googlegroups.co
Re: Still no luck with Audible
Mary, What are the options you see when you double tap the menu button? Sorry if this question has already been asked, but I’m coming in late to this discussion. And to comment on what someone else suggested, I don’t believe it has anything to do with the length of time you have had the title. Just to test, I tried with a title I’ve had for several years and got the exchange this title with no problem. Kim Sent from Kimber's Red iPhone True peace is not merely the absence of tension; it is the presence of justice.—Martin Luther King Jr. > On Aug 29, 2020, at 4:37 PM, Mary Otten wrote: > > Thanks, Alan. If I ever do get a resolution, I will let you know. > > > Sent from my iPhone > >> On Aug 29, 2020, at 1:29 PM, Alan Lemly wrote: >> >> Mary, >> >> I'm sorry you got such a poor response from Audible Support. I too much >> prefer to handle this sort of thing in writing but I'm concerned that the >> availability of written, meaningful tech support is becoming a dying art >> form. >> >> Alan >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Mary Otten >> Sent: Saturday, August 29, 2020 2:32 PM >> To: viphone@googlegroups.com >> Subject: Re: Still no luck with Audible >> >> Hi Alan and all, >> Yes, the books I was checking into were those I had recently acquired. I did >> send an email to audible, and I got a not very helpful response, informing >> me that I should call them if I�m having trouble exchanging books in the >> app. They totally did not answer my question which I very clearly asked >> about why it was I wasn�t able to have this exchange option within the app >> but I am able to do it on the website. Another tech support personwho >> doesn�t know how to read apparently. >> >> >> Sent from my iPhone >> >>>> On Aug 28, 2020, at 8:36 PM, Alan Lemly wrote: >>> >>> ?Mary, >>> >>> Best of luck resolving the issue and I hope Audible Support gives a quick >>> and helpful answer. Please let us know what corrects the problem. >>> >>> Alan >>> >>> -Original Message- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of Mary Otten >>> Sent: Friday, August 28, 2020 10:30 PM >>> To: viphone@googlegroups.com >>> Subject: Re: Still no luck with Audible >>> >>> Well, I have sent an email to audible support and we?ll see what they say. >>> I believe I have the most recent version. There isn?t a newer one showing >>> up in my updates in the App Store on either device. And yes, I have a lot >>> of books downloaded. >>> >>> >>> Sent from my iPhone >>> >>>>> On Aug 28, 2020, at 8:12 PM, Alan Lemly wrote: >>>> >>>> ?Mary, >>>> >>>> I'm not usually a fan of what I'm going to suggest because it sounds like >>>> one of those standard boilerplate recommendations but you might delete and >>>> reinstall the Audible app. I'm only suggesting this if you're sure you >>>> have the most recent version installed and you haven't downloaded a lot of >>>> titles to your device. It just isn't right that the Exchange this title >>>> option doesn't appear when you open the menu of one of your Audible >>>> library books. >>>> >>>> Alan Lemly >>>> >>>> -Original Message- >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>>> Of Mary Otten >>>> Sent: Friday, August 28, 2020 9:37 PM >>>> To: viphone@googlegroups.com >>>> Subject: Re: Still no luck with Audible >>>> >>>> Hi Alan, >>>> Yes, according to my profile, exchanges are part of my account. >>>> >>>> >>>> Sent from my iPhone >>>> >>>>>> On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: >>>>> >>>>> ?Mary, >>>>> >>>>> I apologize if you already said you'd done this but have you checked your >>>>> profile which is the last option on the right of the Audible app >>>>> bottomline toolbar? When I check that, it states the various features of >>>>> my Audible account including a separate button for exchanges. I'm curious >>>>> whether exchanges are listed under your profile. >>>>> >>>>
Re: Still no luck with Audible
Thanks, Alan. If I ever do get a resolution, I will let you know. Sent from my iPhone > On Aug 29, 2020, at 1:29 PM, Alan Lemly wrote: > > Mary, > > I'm sorry you got such a poor response from Audible Support. I too much > prefer to handle this sort of thing in writing but I'm concerned that the > availability of written, meaningful tech support is becoming a dying art > form. > > Alan > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Mary Otten > Sent: Saturday, August 29, 2020 2:32 PM > To: viphone@googlegroups.com > Subject: Re: Still no luck with Audible > > Hi Alan and all, > Yes, the books I was checking into were those I had recently acquired. I did > send an email to audible, and I got a not very helpful response, informing me > that I should call them if I�m having trouble exchanging books in the app. > They totally did not answer my question which I very clearly asked about why > it was I wasn�t able to have this exchange option within the app but I am > able to do it on the website. Another tech support personwho doesn�t know how > to read apparently. > > > Sent from my iPhone > >> On Aug 28, 2020, at 8:36 PM, Alan Lemly wrote: >> >> ?Mary, >> >> Best of luck resolving the issue and I hope Audible Support gives a quick >> and helpful answer. Please let us know what corrects the problem. >> >> Alan >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Mary Otten >> Sent: Friday, August 28, 2020 10:30 PM >> To: viphone@googlegroups.com >> Subject: Re: Still no luck with Audible >> >> Well, I have sent an email to audible support and we?ll see what they say. I >> believe I have the most recent version. There isn?t a newer one showing up >> in my updates in the App Store on either device. And yes, I have a lot of >> books downloaded. >> >> >> Sent from my iPhone >> >>>> On Aug 28, 2020, at 8:12 PM, Alan Lemly wrote: >>> >>> ?Mary, >>> >>> I'm not usually a fan of what I'm going to suggest because it sounds like >>> one of those standard boilerplate recommendations but you might delete and >>> reinstall the Audible app. I'm only suggesting this if you're sure you have >>> the most recent version installed and you haven't downloaded a lot of >>> titles to your device. It just isn't right that the Exchange this title >>> option doesn't appear when you open the menu of one of your Audible library >>> books. >>> >>> Alan Lemly >>> >>> -Original Message- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of Mary Otten >>> Sent: Friday, August 28, 2020 9:37 PM >>> To: viphone@googlegroups.com >>> Subject: Re: Still no luck with Audible >>> >>> Hi Alan, >>> Yes, according to my profile, exchanges are part of my account. >>> >>> >>> Sent from my iPhone >>> >>>>> On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: >>>> >>>> ?Mary, >>>> >>>> I apologize if you already said you'd done this but have you checked your >>>> profile which is the last option on the right of the Audible app >>>> bottomline toolbar? When I check that, it states the various features of >>>> my Audible account including a separate button for exchanges. I'm curious >>>> whether exchanges are listed under your profile. >>>> >>>> Alan Lemly >>>> >>>> -Original Message- >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>>> Of motte...@gmail.com >>>> Sent: Friday, August 28, 2020 7:17 PM >>>> To: VIPhone via >>>> Subject: Still no luck with Audible >>>> >>>> Well, I did sign out of my Audible account on one of my phones and then >>>> sign back in. I still don?t have that exchange or return option in my >>>> menu, so if I want to return something, i?ll just have to do it the >>>> old-fashioned way on the PC. Strange. >>>> >>>> >>>> Sent from my iPhone >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the ru
RE: Still no luck with Audible
Mary, I'm sorry you got such a poor response from Audible Support. I too much prefer to handle this sort of thing in writing but I'm concerned that the availability of written, meaningful tech support is becoming a dying art form. Alan -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Mary Otten Sent: Saturday, August 29, 2020 2:32 PM To: viphone@googlegroups.com Subject: Re: Still no luck with Audible Hi Alan and all, Yes, the books I was checking into were those I had recently acquired. I did send an email to audible, and I got a not very helpful response, informing me that I should call them if I�m having trouble exchanging books in the app. They totally did not answer my question which I very clearly asked about why it was I wasn�t able to have this exchange option within the app but I am able to do it on the website. Another tech support personwho doesn�t know how to read apparently. Sent from my iPhone > On Aug 28, 2020, at 8:36 PM, Alan Lemly wrote: > > ?Mary, > > Best of luck resolving the issue and I hope Audible Support gives a quick and > helpful answer. Please let us know what corrects the problem. > > Alan > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Mary Otten > Sent: Friday, August 28, 2020 10:30 PM > To: viphone@googlegroups.com > Subject: Re: Still no luck with Audible > > Well, I have sent an email to audible support and we?ll see what they say. I > believe I have the most recent version. There isn?t a newer one showing up in > my updates in the App Store on either device. And yes, I have a lot of books > downloaded. > > > Sent from my iPhone > >> On Aug 28, 2020, at 8:12 PM, Alan Lemly wrote: >> >> ?Mary, >> >> I'm not usually a fan of what I'm going to suggest because it sounds like >> one of those standard boilerplate recommendations but you might delete and >> reinstall the Audible app. I'm only suggesting this if you're sure you have >> the most recent version installed and you haven't downloaded a lot of titles >> to your device. It just isn't right that the Exchange this title option >> doesn't appear when you open the menu of one of your Audible library books. >> >> Alan Lemly >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Mary Otten >> Sent: Friday, August 28, 2020 9:37 PM >> To: viphone@googlegroups.com >> Subject: Re: Still no luck with Audible >> >> Hi Alan, >> Yes, according to my profile, exchanges are part of my account. >> >> >> Sent from my iPhone >> >>>> On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: >>> >>> ?Mary, >>> >>> I apologize if you already said you'd done this but have you checked your >>> profile which is the last option on the right of the Audible app bottomline >>> toolbar? When I check that, it states the various features of my Audible >>> account including a separate button for exchanges. I'm curious whether >>> exchanges are listed under your profile. >>> >>> Alan Lemly >>> >>> -Original Message- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of motte...@gmail.com >>> Sent: Friday, August 28, 2020 7:17 PM >>> To: VIPhone via >>> Subject: Still no luck with Audible >>> >>> Well, I did sign out of my Audible account on one of my phones and then >>> sign back in. I still don?t have that exchange or return option in my menu, >>> so if I want to return something, i?ll just have to do it the old-fashioned >>> way on the PC. Strange. >>> >>> >>> Sent from my iPhone >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups &
Re: Still no luck with Audible
Hi Alan and all, Yes, the books I was checking into were those I had recently acquired. I did send an email to audible, and I got a not very helpful response, informing me that I should call them if I’m having trouble exchanging books in the app. They totally did not answer my question which I very clearly asked about why it was I wasn’t able to have this exchange option within the app but I am able to do it on the website. Another tech support personwho doesn’t know how to read apparently. Sent from my iPhone > On Aug 28, 2020, at 8:36 PM, Alan Lemly wrote: > > Mary, > > Best of luck resolving the issue and I hope Audible Support gives a quick and > helpful answer. Please let us know what corrects the problem. > > Alan > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Mary Otten > Sent: Friday, August 28, 2020 10:30 PM > To: viphone@googlegroups.com > Subject: Re: Still no luck with Audible > > Well, I have sent an email to audible support and we�ll see what they say. I > believe I have the most recent version. There isn�t a newer one showing up in > my updates in the App Store on either device. And yes, I have a lot of books > downloaded. > > > Sent from my iPhone > >> On Aug 28, 2020, at 8:12 PM, Alan Lemly wrote: >> >> ?Mary, >> >> I'm not usually a fan of what I'm going to suggest because it sounds like >> one of those standard boilerplate recommendations but you might delete and >> reinstall the Audible app. I'm only suggesting this if you're sure you have >> the most recent version installed and you haven't downloaded a lot of titles >> to your device. It just isn't right that the Exchange this title option >> doesn't appear when you open the menu of one of your Audible library books. >> >> Alan Lemly >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Mary Otten >> Sent: Friday, August 28, 2020 9:37 PM >> To: viphone@googlegroups.com >> Subject: Re: Still no luck with Audible >> >> Hi Alan, >> Yes, according to my profile, exchanges are part of my account. >> >> >> Sent from my iPhone >> >>>> On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: >>> >>> ?Mary, >>> >>> I apologize if you already said you'd done this but have you checked your >>> profile which is the last option on the right of the Audible app bottomline >>> toolbar? When I check that, it states the various features of my Audible >>> account including a separate button for exchanges. I'm curious whether >>> exchanges are listed under your profile. >>> >>> Alan Lemly >>> >>> -Original Message- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of motte...@gmail.com >>> Sent: Friday, August 28, 2020 7:17 PM >>> To: VIPhone via >>> Subject: Still no luck with Audible >>> >>> Well, I did sign out of my Audible account on one of my phones and then >>> sign back in. I still don?t have that exchange or return option in my menu, >>> so if I want to return something, i?ll just have to do it the old-fashioned >>> way on the PC. Strange. >>> >>> >>> Sent from my iPhone >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. >>> >>> -- >>> The following information is important for all members of the V iPhone list. &g
Re: Still no luck with Audible
Hi Sieghard, I believe Mary said she checked some recently acquired books when trying to locate the Exchange option. I was thinking the same thing but when I went through my library including titles I finished a few years ago, I still had the exchange option in the app for all of them. Alan Lemly Sent from my iPhone with Outlook<https://aka.ms/qtex0l> for iOS From: viphone@googlegroups.com on behalf of Sieghard Weitzel Sent: Saturday, August 29, 2020 12:17:46 AM To: viphone@googlegroups.com Subject: RE: Still no luck with Audible I am in Canada and as somebody else already pointed out, this feature is not yet available here. However, is this not an option which would disappear after a while? What I mean is that I thought you can only return a book within a certain time frame, not sure what it is, but I wonder if Mary checked this for a book she purchased recently or one she purchased more than 2 or 3 months ago. -Original Message- From: viphone@googlegroups.com On Behalf Of Alan Lemly Sent: Friday, August 28, 2020 8:13 PM To: viphone@googlegroups.com Subject: RE: Still no luck with Audible Mary, I'm not usually a fan of what I'm going to suggest because it sounds like one of those standard boilerplate recommendations but you might delete and reinstall the Audible app. I'm only suggesting this if you're sure you have the most recent version installed and you haven't downloaded a lot of titles to your device. It just isn't right that the Exchange this title option doesn't appear when you open the menu of one of your Audible library books. Alan Lemly -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Mary Otten Sent: Friday, August 28, 2020 9:37 PM To: viphone@googlegroups.com Subject: Re: Still no luck with Audible Hi Alan, Yes, according to my profile, exchanges are part of my account. Sent from my iPhone > On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: > > ?Mary, > > I apologize if you already said you'd done this but have you checked your > profile which is the last option on the right of the Audible app bottomline > toolbar? When I check that, it states the various features of my Audible > account including a separate button for exchanges. I'm curious whether > exchanges are listed under your profile. > > Alan Lemly > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > motte...@gmail.com > Sent: Friday, August 28, 2020 7:17 PM > To: VIPhone via > Subject: Still no luck with Audible > > Well, I did sign out of my Audible account on one of my phones and then sign > back in. I still don?t have that exchange or return option in my menu, so if > I want to return something, i?ll just have to do it the old-fashioned way on > the PC. Strange. > > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/ms
RE: Still no luck with Audible
I am in Canada and as somebody else already pointed out, this feature is not yet available here. However, is this not an option which would disappear after a while? What I mean is that I thought you can only return a book within a certain time frame, not sure what it is, but I wonder if Mary checked this for a book she purchased recently or one she purchased more than 2 or 3 months ago. -Original Message- From: viphone@googlegroups.com On Behalf Of Alan Lemly Sent: Friday, August 28, 2020 8:13 PM To: viphone@googlegroups.com Subject: RE: Still no luck with Audible Mary, I'm not usually a fan of what I'm going to suggest because it sounds like one of those standard boilerplate recommendations but you might delete and reinstall the Audible app. I'm only suggesting this if you're sure you have the most recent version installed and you haven't downloaded a lot of titles to your device. It just isn't right that the Exchange this title option doesn't appear when you open the menu of one of your Audible library books. Alan Lemly -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Mary Otten Sent: Friday, August 28, 2020 9:37 PM To: viphone@googlegroups.com Subject: Re: Still no luck with Audible Hi Alan, Yes, according to my profile, exchanges are part of my account. Sent from my iPhone > On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: > > ?Mary, > > I apologize if you already said you'd done this but have you checked your > profile which is the last option on the right of the Audible app bottomline > toolbar? When I check that, it states the various features of my Audible > account including a separate button for exchanges. I'm curious whether > exchanges are listed under your profile. > > Alan Lemly > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > motte...@gmail.com > Sent: Friday, August 28, 2020 7:17 PM > To: VIPhone via > Subject: Still no luck with Audible > > Well, I did sign out of my Audible account on one of my phones and then sign > back in. I still don?t have that exchange or return option in my menu, so if > I want to return something, i?ll just have to do it the old-fashioned way on > the PC. Strange. > > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c00%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be s
RE: Still no luck with Audible
Mary, Best of luck resolving the issue and I hope Audible Support gives a quick and helpful answer. Please let us know what corrects the problem. Alan -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Mary Otten Sent: Friday, August 28, 2020 10:30 PM To: viphone@googlegroups.com Subject: Re: Still no luck with Audible Well, I have sent an email to audible support and we�ll see what they say. I believe I have the most recent version. There isn�t a newer one showing up in my updates in the App Store on either device. And yes, I have a lot of books downloaded. Sent from my iPhone > On Aug 28, 2020, at 8:12 PM, Alan Lemly wrote: > > ?Mary, > > I'm not usually a fan of what I'm going to suggest because it sounds like one > of those standard boilerplate recommendations but you might delete and > reinstall the Audible app. I'm only suggesting this if you're sure you have > the most recent version installed and you haven't downloaded a lot of titles > to your device. It just isn't right that the Exchange this title option > doesn't appear when you open the menu of one of your Audible library books. > > Alan Lemly > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Mary Otten > Sent: Friday, August 28, 2020 9:37 PM > To: viphone@googlegroups.com > Subject: Re: Still no luck with Audible > > Hi Alan, > Yes, according to my profile, exchanges are part of my account. > > > Sent from my iPhone > >> On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: >> >> ?Mary, >> >> I apologize if you already said you'd done this but have you checked your >> profile which is the last option on the right of the Audible app bottomline >> toolbar? When I check that, it states the various features of my Audible >> account including a separate button for exchanges. I'm curious whether >> exchanges are listed under your profile. >> >> Alan Lemly >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of motte...@gmail.com >> Sent: Friday, August 28, 2020 7:17 PM >> To: VIPhone via >> Subject: Still no luck with Audible >> >> Well, I did sign out of my Audible account on one of my phones and then sign >> back in. I still don?t have that exchange or return option in my menu, so if >> I want to return something, i?ll just have to do it the old-fashioned way on >> the PC. Strange. >> >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c0
Re: Still no luck with Audible
Well, I have sent an email to audible support and we’ll see what they say. I believe I have the most recent version. There isn’t a newer one showing up in my updates in the App Store on either device. And yes, I have a lot of books downloaded. Sent from my iPhone > On Aug 28, 2020, at 8:12 PM, Alan Lemly wrote: > > Mary, > > I'm not usually a fan of what I'm going to suggest because it sounds like one > of those standard boilerplate recommendations but you might delete and > reinstall the Audible app. I'm only suggesting this if you're sure you have > the most recent version installed and you haven't downloaded a lot of titles > to your device. It just isn't right that the Exchange this title option > doesn't appear when you open the menu of one of your Audible library books. > > Alan Lemly > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Mary Otten > Sent: Friday, August 28, 2020 9:37 PM > To: viphone@googlegroups.com > Subject: Re: Still no luck with Audible > > Hi Alan, > Yes, according to my profile, exchanges are part of my account. > > > Sent from my iPhone > >> On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: >> >> ?Mary, >> >> I apologize if you already said you'd done this but have you checked your >> profile which is the last option on the right of the Audible app bottomline >> toolbar? When I check that, it states the various features of my Audible >> account including a separate button for exchanges. I'm curious whether >> exchanges are listed under your profile. >> >> Alan Lemly >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of motte...@gmail.com >> Sent: Friday, August 28, 2020 7:17 PM >> To: VIPhone via >> Subject: Still no luck with Audible >> >> Well, I did sign out of my Audible account on one of my phones and then sign >> back in. I still don?t have that exchange or return option in my menu, so if >> I want to return something, i?ll just have to do it the old-fashioned way on >> the PC. Strange. >> >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c00%24%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderato
RE: Still no luck with Audible
Mary, I'm not usually a fan of what I'm going to suggest because it sounds like one of those standard boilerplate recommendations but you might delete and reinstall the Audible app. I'm only suggesting this if you're sure you have the most recent version installed and you haven't downloaded a lot of titles to your device. It just isn't right that the Exchange this title option doesn't appear when you open the menu of one of your Audible library books. Alan Lemly -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Mary Otten Sent: Friday, August 28, 2020 9:37 PM To: viphone@googlegroups.com Subject: Re: Still no luck with Audible Hi Alan, Yes, according to my profile, exchanges are part of my account. Sent from my iPhone > On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: > > ?Mary, > > I apologize if you already said you'd done this but have you checked your > profile which is the last option on the right of the Audible app bottomline > toolbar? When I check that, it states the various features of my Audible > account including a separate button for exchanges. I'm curious whether > exchanges are listed under your profile. > > Alan Lemly > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > motte...@gmail.com > Sent: Friday, August 28, 2020 7:17 PM > To: VIPhone via > Subject: Still no luck with Audible > > Well, I did sign out of my Audible account on one of my phones and then sign > back in. I still don?t have that exchange or return option in my menu, so if > I want to return something, i?ll just have to do it the old-fashioned way on > the PC. Strange. > > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c00%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/8F98FEF0-CB2F-4266-9CE9-8B5661E63214%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you
Re: Still no luck with Audible
Hi Alan, Yes, according to my profile, exchanges are part of my account. Sent from my iPhone > On Aug 28, 2020, at 6:04 PM, Alan Lemly wrote: > > Mary, > > I apologize if you already said you'd done this but have you checked your > profile which is the last option on the right of the Audible app bottomline > toolbar? When I check that, it states the various features of my Audible > account including a separate button for exchanges. I'm curious whether > exchanges are listed under your profile. > > Alan Lemly > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > motte...@gmail.com > Sent: Friday, August 28, 2020 7:17 PM > To: VIPhone via > Subject: Still no luck with Audible > > Well, I did sign out of my Audible account on one of my phones and then sign > back in. I still don�t have that exchange or return option in my menu, so if > I want to return something, i�ll just have to do it the old-fashioned way on > the PC. Strange. > > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c00%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/8F98FEF0-CB2F-4266-9CE9-8B5661E63214%40gmail.com.
RE: Still no luck with Audible
Mary, I apologize if you already said you'd done this but have you checked your profile which is the last option on the right of the Audible app bottomline toolbar? When I check that, it states the various features of my Audible account including a separate button for exchanges. I'm curious whether exchanges are listed under your profile. Alan Lemly -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of motte...@gmail.com Sent: Friday, August 28, 2020 7:17 PM To: VIPhone via Subject: Still no luck with Audible Well, I did sign out of my Audible account on one of my phones and then sign back in. I still don�t have that exchange or return option in my menu, so if I want to return something, i�ll just have to do it the old-fashioned way on the PC. Strange. Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/02d601d67da0%245db52400%24191f6c00%24%40gmail.com.
Still no luck with Audible
Well, I did sign out of my Audible account on one of my phones and then sign back in. I still don’t have that exchange or return option in my menu, so if I want to return something, i’ll just have to do it the old-fashioned way on the PC. Strange. Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/7651153B-91C4-4015-86BF-F75AC7D05F6A%40gmail.com.
