RE: missing apps in settings

2017-04-17 Thread Sieghard Weitzel
I am also totally blind, but keep in mind, it's only silent for 15 or 20 
seconds, once Voiceover is on and if it's on when you shut down I never 
experienced Voiceover not being there when the phone rebooted. It's like 
turning a computer off, when you turn it back on there is no speech until 
Windows boots up, either. If you are worried you can always plug it in first or 
plug it in as I described after you turn it off as this will turn it back on 
and when the iPhone is plugged in there is also a short vibrate just before 
Voiceover comes back on.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Judy Pryor
Sent: Monday, April 17, 2017 2:35 AM
To: viphone@googlegroups.com
Subject: Re: missing apps in settings

Many thanks Sieghard your instructions are very much appreciated. I am totally 
blind and I just find the whole thing daunting when all is silent. 
Regards
Judy

Sent from my iPhone

> On 16 Apr 2017, at 21:18, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Judy,
> 
> You really shouldn't be afraid of a simply reboot by which I mean turning off 
> the phone and turning it on again after 30 or so seconds.
> The turning off part is easy, you just push and hold the power button for 
> about 3 seconds, a message pops up on the screen and Voiceover wil say "Slide 
> to Power Off, button". If you change your mind you can just swipe right once 
> to the "Cancel button and double tap it or, if you simply wait about 20 
> seconds and do nothing it cancels the power off and goes back to the home 
> screen. Note that once the "Slide to Power Off" is displayed pressing the 
> home or power button will do nothing, you have to double tap Cancel or wait 
> to abort the shut-down.
> If you want to go ahead and turn the phone off, double tap on "Slide to power 
> off" and Voiceover will say "iPhone shutting down" although very often you 
> just here "iPhone" and then it doesn't announce anything further because it's 
> already shutting down.
> One good way to make sure it's definitely shut down is to flick the mute 
> switch on the side, if you turn mute on there is a brief vibration, obviously 
> nothing happens if the phone is turned off.
> When you are ready to turn the phone back on after about 20 or 30 seconds (it 
> does take at least 10 seconds to properly shut down, you can do one of two 
> things: 
> 1. Press the power button on the side firmly and while you don't really have 
> to hold it down for any length of time, make sure you give it a good long 
> press, but you can hold it down for a one one thousand count which means a 
> second or so, then let go and just wait for Voiceover to speak, in my case it 
> usually says "Touch Id requires your passcode when iPhone restarts" and then 
> the keypad is on the screen. ay ".
> 2. You can plug the Lightning cable in, if your phone is off that will start 
> it up again.
> On my 6S Plus it takes about 15 seconds when Voiceover starts speaking, but 
> it's actually faster as visually the lockscreen with keypad is coming up 
> already after about 10 seconds. It's sort of like with Windows, when I reboot 
> my computer and a sighted person is watching the screen they often tell me 
> I'm at the password screen, but Jaws takes another 5 seconds or so to start 
> speaking.
> I would practice this because rebooting your iPhone from time to time is 
> actually a good thing and can prevent issues from happening in the first 
> place.
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Judy Pryor
> Sent: Sunday, April 16, 2017 3:37 AM
> To: viphone@googlegroups.com
> Subject: Re: missing apps in settings
> 
> Hi Richard, Donna and Anthony
> Apple managed to reboot the phone after 2 goes. I do not like doing that on 
> my own. Anyway all is good now. 
> I knew Apple support were open all the time. It was too late for me! 
> Many thanks
> Judy
> 
> Sent from my iPhone
> 
>> On 15 Apr 2017, at 22:30, Richard Turner <richardturne...@outlook.com> wrote:
>> 
>> That seems rather odd.
>> 
>> I'm guessing you already rebooted your phone?
>> 
>> So, when you open settings, and are on the screen that starts with your 
>> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
>> the Apple default apps?
>> 
>> Did you find this while on the phone with Apple Accessibility?
>> If not, I'd call them back.
>> 
>> Good luck,
>> Richard
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] O

Re: missing apps in settings

2017-04-17 Thread Judy Pryor
Many thanks Sieghard your instructions are very much appreciated. I am totally 
blind and I just find the whole thing daunting when all is silent. 
Regards
Judy

Sent from my iPhone

> On 16 Apr 2017, at 21:18, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Judy,
> 
> You really shouldn't be afraid of a simply reboot by which I mean turning off 
> the phone and turning it on again after 30 or so seconds.
> The turning off part is easy, you just push and hold the power button for 
> about 3 seconds, a message pops up on the screen and Voiceover wil say "Slide 
> to Power Off, button". If you change your mind you can just swipe right once 
> to the "Cancel button and double tap it or, if you simply wait about 20 
> seconds and do nothing it cancels the power off and goes back to the home 
> screen. Note that once the "Slide to Power Off" is displayed pressing the 
> home or power button will do nothing, you have to double tap Cancel or wait 
> to abort the shut-down.
> If you want to go ahead and turn the phone off, double tap on "Slide to power 
> off" and Voiceover will say "iPhone shutting down" although very often you 
> just here "iPhone" and then it doesn't announce anything further because it's 
> already shutting down.
> One good way to make sure it's definitely shut down is to flick the mute 
> switch on the side, if you turn mute on there is a brief vibration, obviously 
> nothing happens if the phone is turned off.
> When you are ready to turn the phone back on after about 20 or 30 seconds (it 
> does take at least 10 seconds to properly shut down, you can do one of two 
> things: 
> 1. Press the power button on the side firmly and while you don't really have 
> to hold it down for any length of time, make sure you give it a good long 
> press, but you can hold it down for a one one thousand count which means a 
> second or so, then let go and just wait for Voiceover to speak, in my case it 
> usually says "Touch Id requires your passcode when iPhone restarts" and then 
> the keypad is on the screen. ay ".
> 2. You can plug the Lightning cable in, if your phone is off that will start 
> it up again.
> On my 6S Plus it takes about 15 seconds when Voiceover starts speaking, but 
> it's actually faster as visually the lockscreen with keypad is coming up 
> already after about 10 seconds. It's sort of like with Windows, when I reboot 
> my computer and a sighted person is watching the screen they often tell me 
> I'm at the password screen, but Jaws takes another 5 seconds or so to start 
> speaking.
> I would practice this because rebooting your iPhone from time to time is 
> actually a good thing and can prevent issues from happening in the first 
> place.
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Judy Pryor
> Sent: Sunday, April 16, 2017 3:37 AM
> To: viphone@googlegroups.com
> Subject: Re: missing apps in settings
> 
> Hi Richard, Donna and Anthony
> Apple managed to reboot the phone after 2 goes. I do not like doing that on 
> my own. Anyway all is good now. 
> I knew Apple support were open all the time. It was too late for me! 
> Many thanks
> Judy
> 
> Sent from my iPhone
> 
>> On 15 Apr 2017, at 22:30, Richard Turner <richardturne...@outlook.com> wrote:
>> 
>> That seems rather odd.
>> 
>> I'm guessing you already rebooted your phone?
>> 
>> So, when you open settings, and are on the screen that starts with your 
>> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
>> the Apple default apps?
>> 
>> Did you find this while on the phone with Apple Accessibility?
>> If not, I'd call them back.
>> 
>> Good luck,
>> Richard
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Judy Pryor
>> Sent: Saturday, April 15, 2017 2:15 PM
>> To: viphone@googlegroups.com
>> Subject: missing apps in settings
>> 
>> Having spent a long time on the phone with Apple accessibility because I had 
>> too much storage on   my iPhone I now find that   the apps I have downloaded 
>> from the App store are no longer in Settings.  The apps are still usable on 
>> my phone and show up in storage.  Is this something to do with the latest 
>> IOS or am I going to have to delete and reinstall the apps.  With the apps 
>> not being in settings I cannot alter anything like location being on or off 
>> etc.
>> 
>> I would very much appreciate your help.
>> 
>>

RE: missing apps in settings

2017-04-16 Thread Sieghard Weitzel
Hi Judy,

You really shouldn't be afraid of a simply reboot by which I mean turning off 
the phone and turning it on again after 30 or so seconds.
The turning off part is easy, you just push and hold the power button for about 
3 seconds, a message pops up on the screen and Voiceover wil say "Slide to 
Power Off, button". If you change your mind you can just swipe right once to 
the "Cancel button and double tap it or, if you simply wait about 20 seconds 
and do nothing it cancels the power off and goes back to the home screen. Note 
that once the "Slide to Power Off" is displayed pressing the home or power 
button will do nothing, you have to double tap Cancel or wait to abort the 
shut-down.
If you want to go ahead and turn the phone off, double tap on "Slide to power 
off" and Voiceover will say "iPhone shutting down" although very often you just 
here "iPhone" and then it doesn't announce anything further because it's 
already shutting down.
One good way to make sure it's definitely shut down is to flick the mute switch 
on the side, if you turn mute on there is a brief vibration, obviously nothing 
happens if the phone is turned off.
When you are ready to turn the phone back on after about 20 or 30 seconds (it 
does take at least 10 seconds to properly shut down, you can do one of two 
things: 
1. Press the power button on the side firmly and while you don't really have to 
hold it down for any length of time, make sure you give it a good long press, 
but you can hold it down for a one one thousand count which means a second or 
so, then let go and just wait for Voiceover to speak, in my case it usually 
says "Touch Id requires your passcode when iPhone restarts" and then the keypad 
is on the screen. ay ".
2. You can plug the Lightning cable in, if your phone is off that will start it 
up again.
On my 6S Plus it takes about 15 seconds when Voiceover starts speaking, but 
it's actually faster as visually the lockscreen with keypad is coming up 
already after about 10 seconds. It's sort of like with Windows, when I reboot 
my computer and a sighted person is watching the screen they often tell me I'm 
at the password screen, but Jaws takes another 5 seconds or so to start 
speaking.
I would practice this because rebooting your iPhone from time to time is 
actually a good thing and can prevent issues from happening in the first place.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Judy Pryor
Sent: Sunday, April 16, 2017 3:37 AM
To: viphone@googlegroups.com
Subject: Re: missing apps in settings

Hi Richard, Donna and Anthony
Apple managed to reboot the phone after 2 goes. I do not like doing that on my 
own. Anyway all is good now. 
I knew Apple support were open all the time. It was too late for me! 
Many thanks
Judy

Sent from my iPhone

> On 15 Apr 2017, at 22:30, Richard Turner <richardturne...@outlook.com> wrote:
> 
> That seems rather odd.
> 
> I'm guessing you already rebooted your phone?
> 
> So, when you open settings, and are on the screen that starts with your 
> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
> the Apple default apps?
> 
> Did you find this while on the phone with Apple Accessibility?
> If not, I'd call them back.
> 
> Good luck,
> Richard
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Judy Pryor
> Sent: Saturday, April 15, 2017 2:15 PM
> To: viphone@googlegroups.com
> Subject: missing apps in settings
> 
> Having spent a long time on the phone with Apple accessibility because I had 
> too much storage on   my iPhone I now find that   the apps I have downloaded 
> from the App store are no longer in Settings.  The apps are still usable on 
> my phone and show up in storage.  Is this something to do with the latest IOS 
> or am I going to have to delete and reinstall the apps.  With the apps not 
> being in settings I cannot alter anything like location being on or off etc.
> 
> I would very much appreciate your help.
> 
> Judy
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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> --- 
> You received this message because you are subscribed to t

Re: missing apps in settings

2017-04-16 Thread Richard Turner

I'm glad that worked.
That must be a huge relief.
Richard


> On Apr 16, 2017, at 3:37 AM, Judy Pryor <judypry...@gmail.com> wrote:
> 
> Hi Richard, Donna and Anthony
> Apple managed to reboot the phone after 2 goes. I do not like doing that on 
> my own. Anyway all is good now. 
> I knew Apple support were open all the time. It was too late for me! 
> Many thanks
> Judy
> 
> Sent from my iPhone
> 
>> On 15 Apr 2017, at 22:30, Richard Turner <richardturne...@outlook.com> wrote:
>> 
>> That seems rather odd.
>> 
>> I'm guessing you already rebooted your phone?
>> 
>> So, when you open settings, and are on the screen that starts with your 
>> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
>> the Apple default apps?
>> 
>> Did you find this while on the phone with Apple Accessibility?
>> If not, I'd call them back.
>> 
>> Good luck,
>> Richard
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Judy Pryor
>> Sent: Saturday, April 15, 2017 2:15 PM
>> To: viphone@googlegroups.com
>> Subject: missing apps in settings
>> 
>> Having spent a long time on the phone with Apple accessibility because I had 
>> too much storage on   my iPhone I now find that   the apps I have downloaded 
>> from the App store are no longer in Settings.  The apps are still usable on 
>> my phone and show up in storage.  Is this something to do with the latest 
>> IOS or am I going to have to delete and reinstall the apps.  With the apps 
>> not being in settings I cannot alter anything like location being on or off 
>> etc.
>> 
>> I would very much appreciate your help.
>> 
>> Judy
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
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>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
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> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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> --- 
> You received this message because you are sub

Re: missing apps in settings

2017-04-16 Thread Judy Pryor
Hi Richard, Donna and Anthony
Apple managed to reboot the phone after 2 goes. I do not like doing that on my 
own. Anyway all is good now. 
I knew Apple support were open all the time. It was too late for me! 
Many thanks
Judy

Sent from my iPhone

> On 15 Apr 2017, at 22:30, Richard Turner <richardturne...@outlook.com> wrote:
> 
> That seems rather odd.
> 
> I'm guessing you already rebooted your phone?
> 
> So, when you open settings, and are on the screen that starts with your 
> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
> the Apple default apps?
> 
> Did you find this while on the phone with Apple Accessibility?
> If not, I'd call them back.
> 
> Good luck,
> Richard
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Judy Pryor
> Sent: Saturday, April 15, 2017 2:15 PM
> To: viphone@googlegroups.com
> Subject: missing apps in settings
> 
> Having spent a long time on the phone with Apple accessibility because I had 
> too much storage on   my iPhone I now find that   the apps I have downloaded 
> from the App store are no longer in Settings.  The apps are still usable on 
> my phone and show up in storage.  Is this something to do with the latest IOS 
> or am I going to have to delete and reinstall the apps.  With the apps not 
> being in settings I cannot alter anything like location being on or off etc.
> 
> I would very much appreciate your help.
> 
> Judy
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
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-- 
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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Re: missing apps in settings

2017-04-15 Thread Anthony Vece
Judi;
Apple is open 24 seven.
God bless
Anthony

Sent from my Verizon iPhone 7!!!

> On Apr 15, 2017, at 6:02 PM, Judy Pryor <judypry...@gmail.com> wrote:
> 
> I am pretty sure this happened after my session with Apple support.  We spent 
> a lot of time on my Macbook as most of the trouble was coming from the Mac.  
> I did notice apps seemed to be appearing on my Mac which were apps from the 
> iphone.
> 
> I will contact Apple support tomorrow as its too late now.
> Thanks for your reply, will let you know what happens.
> 
> Judy
>> On 15 Apr 2017, at 22:30, Richard Turner <richardturne...@outlook.com> wrote:
>> 
>> That seems rather odd.
>> 
>> I'm guessing you already rebooted your phone?
>> 
>> So, when you open settings, and are on the screen that starts with your 
>> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
>> the Apple default apps?
>> 
>> Did you find this while on the phone with Apple Accessibility?
>> If not, I'd call them back.
>> 
>> Good luck,
>> Richard
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Judy Pryor
>> Sent: Saturday, April 15, 2017 2:15 PM
>> To: viphone@googlegroups.com
>> Subject: missing apps in settings
>> 
>> Having spent a long time on the phone with Apple accessibility because I had 
>> too much storage on   my iPhone I now find that   the apps I have downloaded 
>> from the App store are no longer in Settings.  The apps are still usable on 
>> my phone and show up in storage.  Is this something to do with the latest 
>> IOS or am I going to have to delete and reinstall the apps.  With the apps 
>> not being in settings I cannot alter anything like location being on or off 
>> etc.
>> 
>> I would very much appreciate your help.
>> 
>> Judy
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be

Re: missing apps in settings

2017-04-15 Thread Judy Pryor
I am pretty sure this happened after my session with Apple support.  We spent a 
lot of time on my Macbook as most of the trouble was coming from the Mac.  I 
did notice apps seemed to be appearing on my Mac which were apps from the 
iphone.

I will contact Apple support tomorrow as its too late now.
Thanks for your reply, will let you know what happens.

Judy
> On 15 Apr 2017, at 22:30, Richard Turner <richardturne...@outlook.com> wrote:
> 
> That seems rather odd.
> 
> I'm guessing you already rebooted your phone?
> 
> So, when you open settings, and are on the screen that starts with your 
> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
> the Apple default apps?
> 
> Did you find this while on the phone with Apple Accessibility?
> If not, I'd call them back.
> 
> Good luck,
> Richard
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Judy Pryor
> Sent: Saturday, April 15, 2017 2:15 PM
> To: viphone@googlegroups.com
> Subject: missing apps in settings
> 
> Having spent a long time on the phone with Apple accessibility because I had 
> too much storage on   my iPhone I now find that   the apps I have downloaded 
> from the App store are no longer in Settings.  The apps are still usable on 
> my phone and show up in storage.  Is this something to do with the latest IOS 
> or am I going to have to delete and reinstall the apps.  With the apps not 
> being in settings I cannot alter anything like location being on or off etc.
> 
> I would very much appreciate your help.
> 
> Judy
> 
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Re: missing apps in settings

2017-04-15 Thread Donna
I have had this happen only once. This happened when I got my iPhone 6 & was 
installing from an iCloud backup. What I noticed is that even though the apps 
installed on my iPhone the ones that didn't show up in the list of apps in 
settings were no longer available in the U.S app store ie sluzzles & PaPa 
Sangre & The Nightjar to name a few. Not sure if this is your problem or not. 
My only 2 suggestions are 1. Try searching the app store for one of the apps 
that aren't showing up in settings. 2. Erase your iPhone to manufactory 
settings & reinstalling from an iCloud or iTunes backup. 

Good luck!

Donna
> 
> That seems rather odd.
> 
> I'm guessing you already rebooted your phone?
> 
> So, when you open settings, and are on the screen that starts with your 
> iTunes, iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after 
> the Apple default apps?
> 
> Did you find this while on the phone with Apple Accessibility?
> If not, I'd call them back.
> 
> Good luck,
> Richard
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Judy Pryor
> Sent: Saturday, April 15, 2017 2:15 PM
> To: viphone@googlegroups.com
> Subject: missing apps in settings
> 
> Having spent a long time on the phone with Apple accessibility because I had 
> too much storage on   my iPhone I now find that   the apps I have downloaded 
> from the App store are no longer in Settings.  The apps are still usable on 
> my phone and show up in storage.  Is this something to do with the latest IOS 
> or am I going to have to delete and reinstall the apps.  With the apps not 
> being in settings I cannot alter anything like location being on or off etc.
> 
> I would very much appreciate your help.
> 
> Judy
> 
> -- 
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> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
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> caraqu...@caraquinn.com
> 
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RE: missing apps in settings

2017-04-15 Thread Richard Turner
That seems rather odd.

I'm guessing you already rebooted your phone?

So, when you open settings, and are on the screen that starts with your iTunes, 
iCloud stuff, WiFi, Bluetooth, etc. there are no apps listed after the Apple 
default apps?

Did you find this while on the phone with Apple Accessibility?
If not, I'd call them back.

Good luck,
Richard


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Judy Pryor
Sent: Saturday, April 15, 2017 2:15 PM
To: viphone@googlegroups.com
Subject: missing apps in settings

Having spent a long time on the phone with Apple accessibility because I had 
too much storage on   my iPhone I now find that   the apps I have downloaded 
from the App store are no longer in Settings.  The apps are still usable on my 
phone and show up in storage.  Is this something to do with the latest IOS or 
am I going to have to delete and reinstall the apps.  With the apps not being 
in settings I cannot alter anything like location being on or off etc.

I would very much appreciate your help.

Judy

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missing apps in settings

2017-04-15 Thread Judy Pryor
Having spent a long time on the phone with Apple accessibility because I had 
too much storage on   my iPhone I now find that   the apps I have downloaded 
from the App store are no longer in Settings.  The apps are still usable on my 
phone and show up in storage.  Is this something to do with the latest IOS or 
am I going to have to delete and reinstall the apps.  With the apps not being 
in settings I cannot alter anything like location being on or off etc.

I would very much appreciate your help.

Judy

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