Re: [WAMUG] E-mail.

[Stephen Chape via WAMUG]

   Hi Tony.

   I am guessing you mean email (not r-mail) … the r and e keys are next
   to each other.

   This is a guess … but perhaps give your provider a call.

   It could be their issue.

   On 10 May 2024, at 11:11 am, Anthony (Tony) Francis via WAMUG
wrote:

   Good Morning fellow Wamuggers,
   I am having a problem with my r-mail. I can receive mail but I can’t
   send mail, I have tried to follow the instructions on the computer and
   on line but still no success. Any ideas please?
   Kind regards
   Tony
   Boddington
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   Regards
   Stephen Chape
   Mac by choice
   Windows because my employer knew no better
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[WAMUG] E-mail.

[Anthony (Tony) Francis via WAMUG]

Good Morning fellow Wamuggers,
I am having a problem with my r-mail. I can receive mail but I can’t send mail, 
I have tried to follow the instructions on the computer and on line but still 
no success. Any ideas please?
Kind regards 
Tony
Boddington 

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[WAMUG] Missing emails from "Mail" on iMac - how to restore from back up

[Matt Falvey via WAMUG]

   Hi Today for some unknown reason all the emails in a folder on Mac Mail
   and its two sub folders have gone missing. I can’t find them anywhere.

   I have a reasonably recent back up and I have found what appear to be
   the missing folder and emails under User>Library>Mail.

   But perhaps it is the way it is backed up by Super Duper,  that even
   though the actual emails appear to be the ones I am searching for,
   their titles and the way they are stored bear no resemblance to the way
   they looked in Mac Mail. (I thought Super Duper was supposed to be
   making an exact bootable copy, it doesn’t look like that to me.)

   For example the main Folder in Mac Mail is LEJOG and the two sub
   folders are LEJOG Accommodation and LEJOG Travel Bookings. the various
   emails where stored in these folders under whatever title they arrived
   or were sent in.

   On the back up I get to Library>Mail then V5 then a file called
   538F0432-41E5-400C-B9AB-6E026017FC64 and in that I find a small mailbox
   icon followed by LEJOG.mbox

   That then opens up into:

   -a folder 71165733-A883-43D5-A187-E56D73DF5964

   -Info.plist

   -LEJOG Accomodation.mbox

   -LEJOG Travel Bookings.mbox

   The two m.box both have a folder with a long alpha numeric title
   similar to the above and then the all have a Data Folder, various
   single digit numeric folders and most of these contain a folder called
   Messages.

   The messages are indeed the missing emails but are in a format I have
   never seen before e.g. an icon of a letter and 42380.emix.

   Okay my question is, how do I get these emails from the LEJOG.mbox back
   into their respective main and sub folder in Mail on my iMac?

   Any ideas appreciated.

   Take care.
   Matt
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[WAMUG] Problem with replyingto emails in Apple Mail

[Marcus Harris via WAMUG]

I have an issue with Mail.
When I reply to an email, the text will not type normally, Initially the 
letters are bunched together, then instead of typing a letter, the next key 
brings up a text box and then another key moves to the image shown below within 
a box requesting  "markup “
I can do a work round by typing within the signature and then cut and paste, 
but it’s not one off and more than annoying.
Any solutions gratefully accepted.
Marcus
Marcus Harris
P.O. Box 7135
Shenton Park
Western Australia 6008
Australia
Cryptodome Pty Ltd
cryptodo...@me.com
Mob: +61 (0) 417965618



Mac mini M1
Ventura 13.0.1
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Re: [WAMUG} Apple Mail

[Stephen Chape]

Hi again Peter.

Have you tried right clicking on one of those mailboxes to bring up a menu?
I just tried with mine and on that menu is “Add to Favourites”
Might be worth trying that 

I don’t know if that will work, but it might add that mailbox back into “All 
Inboxes”.

> On 21 Mar 2021, at 2:33 pm, Peter Curtis  wrote:
> 
> Hi Stephen
> What you say is correct! However, at the moment when put on ‘All inboxes’ it 
> shows no emails, when put on one of my actual mailboxes (e.g. 
> j...@augold.com.au <mailto:j...@augold.com.au>) it shows the current emails 
> in that box. Or, when put on augold.com.au <http://augold.com.au/> it shows 
> those emails, but when on ‘All inboxes it shows nothing?
> Kind regards
> Peter
> 
>> On 21 Mar 2021, at 10:05 am, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>> Hi Peter.
>> 
>> My “All Inboxes” contains “iCloud” and “Stephen”.
>> 
>> To the left of “All Inboxes” is an arrow pointing to the right or down.
>> Click the arrow and “All Inboxes” will either expand or contract.
>> 
>>> On 21 Mar 2021, at 8:50 am, Peter Curtis  wrote:
>>> 
>>> Hi alli
>>> In Apple Mail I usually use ‘All inboxes’ with a couple of mailboxes 
>>> within. Now when I choose ‘All inboxes’ it shows nothing and I have to go 
>>> to each mailbox separately to view the mail within them. Can anyone suggest 
>>> a reason for this? or a setting? I am not aware of changing anything.
>>> Kind regards
>>> Peter
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>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> 
>> Regards
>> Stephen Chape
>> 
>> Mac by choice
>> Windows because my employer knew no better
>> 
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Regards
Stephen Chape

Mac by choice
Windows because my employer knew no better

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Re: [WAMUG} Apple Mail

[Peter Curtis]

Hi Stephen
What you say is correct! However, at the moment when put on ‘All inboxes’ it 
shows no emails, when put on one of my actual mailboxes (e.g. 
j...@augold.com.au) it shows the current emails in that box. Or, when put on 
augold.com.au it shows those emails, but when on ‘All inboxes it shows nothing?
Kind regards
Peter

> On 21 Mar 2021, at 10:05 am, Stephen Chape  wrote:
> 
> Hi Peter.
> 
> My “All Inboxes” contains “iCloud” and “Stephen”.
> 
> To the left of “All Inboxes” is an arrow pointing to the right or down.
> Click the arrow and “All Inboxes” will either expand or contract.
> 
>> On 21 Mar 2021, at 8:50 am, Peter Curtis  wrote:
>> 
>> Hi alli
>> In Apple Mail I usually use ‘All inboxes’ with a couple of mailboxes within. 
>> Now when I choose ‘All inboxes’ it shows nothing and I have to go to each 
>> mailbox separately to view the mail within them. Can anyone suggest a reason 
>> for this? or a setting? I am not aware of changing anything.
>> Kind regards
>> Peter
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
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Re: [WAMUG} Apple Mail

[Stephen Chape]

Hi Peter.

My “All Inboxes” contains “iCloud” and “Stephen”.

To the left of “All Inboxes” is an arrow pointing to the right or down.
Click the arrow and “All Inboxes” will either expand or contract.

> On 21 Mar 2021, at 8:50 am, Peter Curtis  wrote:
> 
> Hi all
> In Apple Mail I usually use ‘All inboxes’ with a couple of mailboxes within. 
> Now when I choose ‘All inboxes’ it shows nothing and I have to go to each 
> mailbox separately to view the mail within them. Can anyone suggest a reason 
> for this? or a setting? I am not aware of changing anything.
> Kind regards
> Peter
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Regards
Stephen Chape

Mac by choice
Windows because my employer knew no better

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[WAMUG} Apple Mail

[Peter Curtis]

Hi all
In Apple Mail I usually use ‘All inboxes’ with a couple of mailboxes within. 
Now when I choose ‘All inboxes’ it shows nothing and I have to go to each 
mailbox separately to view the mail within them. Can anyone suggest a reason 
for this? or a setting? I am not aware of changing anything.
Kind regards
Peter
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[WAMUG} OSX mail - very weird problem!!!

[Neil Houghton]

OK – I’m very open to any insight on this – it’s got me baffled.

 

Georgie mentioned to me a few days ago that whenever she opened Mail on the 
laptop it would start to open and then crash. When pressed, she could not 
remember when the problem started – but “several months ago!”

 

We have a Microsoft 365 subscription and we both tend to use Outlook as our 
main email program and mainly have mail set-up for our iCloud email accounts – 
so she had not bothered too much as she also uses her iPhone and iPad for email 
and mail was working fine to access her iCloud account on both devices. However 
she mentioned that she sometimes wanted to work on a bigger screen and so it 
was very annoying – so I said I would take a look.

 

I won’t go into all the tortuous steps I have been through to narrow down the 
problem. However, after much research and trial & error, I can now reliably 
create the conditions which consistently cause the crash – I just can’t figure 
out WHY!!

 

So, the facts:
The problem occurs on two different computers – an iMac and a MacBook Pro both 
maxed out at El Capitan 10.11.6.
The problem only occurs when she accesses her iCloud account – no problems with 
her Internode email account on the same machines.
She reports no problems accessing this account with an old iPhone 4 or an old 
iPad mini.
I have no problems with my user account accessing my iCloud account.
The problem was that Mail crashed as soon as she selected her iCloud inbox.
I managed to ascertain that the problem was limited to the inbox – no problems 
with the sent folder (or drafts/trash/junk folders).
 

My first thought was that there was some corrupted email in her iCloud inbox 
that was causing the problem so:
I managed to slide the preview pane out of the way so that I could just see the 
list of emails in the inbox – this worked OK.
To try and identify any problematic email, I then opened blocks of individuals 
emails into their own individual windows.
At the end I had opened every single individual email with no problems!
I rebuilt the mailbox (and other iCloud mailboxes, such as sent, for good 
measure)
 

None of this seemed to have any effect:
Without the email preview pane, the iCloud inbox could be selected and the list 
of messages displayed just fine and individual messages could be opened (even 
multiple windows of 20 or 30 emails at a time).
With any other mailbox – both different iCloud mailboxes (such as Sent) and the 
inbox of another email account (like the Internode email) the preview pane 
displayed normally.
With the preview pane displayed selecting the iCloud inbox caused the Mail app 
to crash.
 

At this point, logic deserted me! By searching online, I could find many 
reports of various problems causing mail to crash – but none that remotely 
resembled this scenario. I found the actual trigger by accident:

 

Without the email preview pane, the iCloud inbox was selected and the list of 
messages displayed just fine.
I then SLOWLY opened the preview pane by dragging across the list window.
At first the preview pane displayed OK but when I got to a certain width, the 
app just crashed!
This seems to be consistent behaviour – when the width of the list pane gets 
down to a certain size the app crashes – but only for this mailbox!!
 

So…. A replicable problem but no idea what causes it for this mailbox on 2 
different computers!  I still sort of feel that the problem may be down to a 
particular email – but no clue as to what/how.

 

Anyway, once I narrowed down the fault trigger, it occurred to me that 
reverting to the “classical” layout – with the preview pane below the message 
link would be a workaround – which it is.

 

Georgie is happy enough – she has a workable solution and does not particularly 
care about the how/why!

 

Of course, I find not knowing the how/why infuriating!!  But I’ve wasted enough 
time for now!!

 

Anyway if anybody else has seen this or has any insight, I would be very 
grateful !

 

 

Cheers

 

 

Neil

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Re: [WAMUG} IOS Mail keyboard masking content

[Peter Crisp]

Hi Alan, thanks for your reply, it got me thinking and it was the floating 
keyboard which I have now got the keyboard sitting at the bottom of screen and 
now all sorted. 

In experimenting with this I accidentally also got to understand the slide 
typing feature which I have used for years with the Swype third party app on 
iPhone. 

Regards


Pete

> On 16 Jan 2021, at 1:06 pm, Alan Smith  wrote:
> 
> Hi Peter
> 
> A possible clue and area for googling - - -.  Quote from an Evernote help 
> posting:  "apparently with the split screen active on the on-screen keyboard, 
> the text will not scroll.”
> 
> I do not have time this weekend to look any further.
> 
> Regards,
> Alan
> 
>> On 16 Jan 2021, at 12:48 pm, Peter Crisp  wrote:
>> 
>> HI folks, I have a problem with a family members iPad. It’s an iPad 3 and 
>> has the latest iOS 14.3. It has just the stock standard iOS keyboard (no 
>> third party keyboards installed) and there is an issue she is having with 
>> the typing of newly started emails when they’re quite long (more than a half 
>> screen (either Portrait or Landscape)). 
>> 
>> The body of the text continues downward line by line as it is typed BEHIND 
>> the keyboard and she is unable to drag the body of text up the screen so 
>> that the typed text is visible. It can be part dragged up, but when finger 
>> is removed from screen, it bounces back down behind the keyboard. This does 
>> not happen on my own iPad Air or iPhone. It only happens with newly 
>> initiated emails on her iPad - not Replies or Forwarding emails. 
>> 
>> I’ve looked at corresponding settings between this iPad 3 and other iPad 
>> devices with no apparent differences. 
>> 
>> Does anyone else have this phenomenon occur or know what else I can try to 
>> resolve it?
>> 
>> Regards
>> 
>> 
>> Pete
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Re: [WAMUG} IOS Mail keyboard masking content

[Alan Smith]

Hi Peter

A possible clue and area for googling - - -.  Quote from an Evernote help 
posting:  "apparently with the split screen active on the on-screen keyboard, 
the text will not scroll.”

I do not have time this weekend to look any further.

Regards,
Alan

> On 16 Jan 2021, at 12:48 pm, Peter Crisp  wrote:
> 
> HI folks, I have a problem with a family members iPad. It’s an iPad 3 and has 
> the latest iOS 14.3. It has just the stock standard iOS keyboard (no third 
> party keyboards installed) and there is an issue she is having with the 
> typing of newly started emails when they’re quite long (more than a half 
> screen (either Portrait or Landscape)). 
> 
> The body of the text continues downward line by line as it is typed BEHIND 
> the keyboard and she is unable to drag the body of text up the screen so that 
> the typed text is visible. It can be part dragged up, but when finger is 
> removed from screen, it bounces back down behind the keyboard. This does not 
> happen on my own iPad Air or iPhone. It only happens with newly initiated 
> emails on her iPad - not Replies or Forwarding emails. 
> 
> I’ve looked at corresponding settings between this iPad 3 and other iPad 
> devices with no apparent differences. 
> 
> Does anyone else have this phenomenon occur or know what else I can try to 
> resolve it?
> 
> Regards
> 
> 
> Pete
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[WAMUG} IOS Mail keyboard masking content

[Peter Crisp]

HI folks, I have a problem with a family members iPad. It’s an iPad 3 and has 
the latest iOS 14.3. It has just the stock standard iOS keyboard (no third 
party keyboards installed) and there is an issue she is having with the typing 
of newly started emails when they’re quite long (more than a half screen 
(either Portrait or Landscape)). 

The body of the text continues downward line by line as it is typed BEHIND the 
keyboard and she is unable to drag the body of text up the screen so that the 
typed text is visible. It can be part dragged up, but when finger is removed 
from screen, it bounces back down behind the keyboard. This does not happen on 
my own iPad Air or iPhone. It only happens with newly initiated emails on her 
iPad - not Replies or Forwarding emails. 

I’ve looked at corresponding settings between this iPad 3 and other iPad 
devices with no apparent differences. 

Does anyone else have this phenomenon occur or know what else I can try to 
resolve it?

Regards


Pete
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Binned mail not in Bin ?

[Stephen Chape]

Hi folks.

My first glitch with Big Sur.
Any mail that I delete from my Inbox is not in the Bin.
Either “on my Mac” or “iCloud”.

Any suggestions welcome please.

Regards,
Stephen Chape






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Re: Mail quitting unexpectedly

[Marcus Harris]

Hi Philippe
You might like to buy the digital book Take Control of Apple Mail
https://www.takecontrolbooks.com/apple-mail/
Kind regards
Marcus 
Marcus Harris
Mobile +61417965618

 

> On 28 Aug 2020, at 1:08 pm, Philippe Chaperon  wrote:
> 
> Thank you Jewels, in fact only last night I got the same problem and had to 
> send my attachments in different emails! In desperation I have just installed 
> Outlook and will give it a try, reluctantly, and if it behaves then so be it!
> 
> Many thanks again, 
>  Cheers,
> 
> Philippe Chaperon
> Perth, Australie Occidentale
> 
> On 28 Aug 2020, at 11:03 am, Julie Bedford  wrote:
> 
> Hi Phillippe
> 
> Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
> often quits on me if for instance I am forwarding an email with a number of 
> attachments.  I have to make fresh emails and only attach say two attachments 
> in order to prevent mail from quitting.
> 
> Jewels
> 
>> On 28 Aug 2020, at 10:29 am, Philippe Chaperon  wrote:
>> 
>> Good morning dear WAMUG’gers, 
>> 
>> I have been having two problems with my, otherwise, trusty iMac and am 
>> hoping someone would have a suggestion for me.
>> 
>> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
>> 
>> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I 
>> try to copy part of a text on an email. Hence, if I highlight text and as 
>> soon as I do a ‘right-click’ Mail would quit. It would also quit 
>> unexpectedly (boy! do I love that expression) if I try to delete an 
>> attachment which I had incorrectly included, this problem is a random one. 
>> 
>> Not sure if this is relevant, but I notice that when Mail is launching  it 
>> somehow takes over the whole  computer, that is other applications do have 
>> problems to work as they should. Once Mail is launched, there is no further 
>> problem. Is that a sign of some deeper problems? 
>> 
>> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
>> to always copy URLs from Safari or Firefox and paste anywhere else. I used 
>> to be able to copy a URL and paste it in an email, but that does not work 
>> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
>> I did look up for solutions on the Web and one of which was to delete a 
>> specific process listed in Activity Monitor, can’t remember the name of that 
>> process, but this did not work. 
>> 
>> If someone can suggest a solution this will be great. I am desperately 
>> trying not to use Outlook, which currently is my ‘Plan B’ solution!!
>> 
>> Many thanks & Best Regards,
>> 
>> 
>> Philippe Chaperon
>> 
>> "Being the richest man in the cemetery don't matter to me … saying we've 
>> done something wonderful … that's what matters."
>> Steve Jobs, 1955-2011
>> 
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Re: Mail quitting unexpectedly

[Philippe Chaperon]

Hi Marcus, 

Thanks for the good suggestion, will do. Who knows, I may not have to use 
Outlook... 

Have a nice and safe weekend everyone.

Philippe Chaperon

"Being the richest man in the cemetery don't matter to me … saying we've done 
something wonderful … that's what matters."
Steve Jobs, 1955-2011

On 28 Aug 2020, at 1:25 pm, Marcus Harris  wrote:

Hi Philippe
You might like to buy the digital book Take Control of Apple Mail
https://www.takecontrolbooks.com/apple-mail/ 
<https://www.takecontrolbooks.com/apple-mail/>
Kind regards
Marcus 
Marcus Harris
Mobile +61417965618

 

> On 28 Aug 2020, at 1:08 pm, Philippe Chaperon  wrote:
> 
> Thank you Jewels, in fact only last night I got the same problem and had to 
> send my attachments in different emails! In desperation I have just installed 
> Outlook and will give it a try, reluctantly, and if it behaves then so be it!
> 
> Many thanks again, 
>  Cheers,
> 
> Philippe Chaperon
> Perth, Australie Occidentale
> 
> On 28 Aug 2020, at 11:03 am, Julie Bedford  <mailto:jew...@iinet.net.au>> wrote:
> 
> Hi Phillippe
> 
> Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
> often quits on me if for instance I am forwarding an email with a number of 
> attachments.  I have to make fresh emails and only attach say two attachments 
> in order to prevent mail from quitting.
> 
> Jewels
> 
>> On 28 Aug 2020, at 10:29 am, Philippe Chaperon > <mailto:laut...@me.com>> wrote:
>> 
>> Good morning dear WAMUG’gers, 
>> 
>> I have been having two problems with my, otherwise, trusty iMac and am 
>> hoping someone would have a suggestion for me.
>> 
>> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
>> 
>> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I 
>> try to copy part of a text on an email. Hence, if I highlight text and as 
>> soon as I do a ‘right-click’ Mail would quit. It would also quit 
>> unexpectedly (boy! do I love that expression) if I try to delete an 
>> attachment which I had incorrectly included, this problem is a random one. 
>> 
>> Not sure if this is relevant, but I notice that when Mail is launching  it 
>> somehow takes over the whole  computer, that is other applications do have 
>> problems to work as they should. Once Mail is launched, there is no further 
>> problem. Is that a sign of some deeper problems? 
>> 
>> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
>> to always copy URLs from Safari or Firefox and paste anywhere else. I used 
>> to be able to copy a URL and paste it in an email, but that does not work 
>> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
>> I did look up for solutions on the Web and one of which was to delete a 
>> specific process listed in Activity Monitor, can’t remember the name of that 
>> process, but this did not work. 
>> 
>> If someone can suggest a solution this will be great. I am desperately 
>> trying not to use Outlook, which currently is my ‘Plan B’ solution!!
>> 
>> Many thanks & Best Regards,
>> 
>> 
>> Philippe Chaperon
>> 
>> "Being the richest man in the cemetery don't matter to me … saying we've 
>> done something wonderful … that's what matters."
>> Steve Jobs, 1955-2011
>> 
>> -- The WA Macintosh User Group Mailing List --
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Re: Mail quitting unexpectedly

[Julie Bedford]

> Hi Philippe,

Yes, exactly what I have to do.  I would mention, I also have an iMac running 
on Mojave and do not have this problem.  Very odd.

Probably nothing to do with it, but the problematic Mac uses POP email, whereas 
the iMac uses iMAP.

Cheers
Jewels

>> On 28 Aug 2020, at 1:08 pm, Philippe Chaperon  wrote:
>> 
>> Thank you Jewels, in fact only last night I got the same problem and had to 
>> send my attachments in different emails! In desperation I have just 
>> installed Outlook and will give it a try, reluctantly, and if it behaves 
>> then so be it!
>> 
>> Many thanks again, 
>>  Cheers,
>> 
>> Philippe Chaperon
>> Perth, Australie Occidentale
>> 
>> On 28 Aug 2020, at 11:03 am, Julie Bedford > <mailto:jew...@iinet.net.au>> wrote:
>> 
>> Hi Phillippe
>> 
>> Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
>> often quits on me if for instance I am forwarding an email with a number of 
>> attachments.  I have to make fresh emails and only attach say two 
>> attachments in order to prevent mail from quitting.
>> 
>> Jewels
>> 
>>> On 28 Aug 2020, at 10:29 am, Philippe Chaperon >> <mailto:laut...@me.com>> wrote:
>>> 
>>> Good morning dear WAMUG’gers, 
>>> 
>>> I have been having two problems with my, otherwise, trusty iMac and am 
>>> hoping someone would have a suggestion for me.
>>> 
>>> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
>>> 
>>> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I 
>>> try to copy part of a text on an email. Hence, if I highlight text and as 
>>> soon as I do a ‘right-click’ Mail would quit. It would also quit 
>>> unexpectedly (boy! do I love that expression) if I try to delete an 
>>> attachment which I had incorrectly included, this problem is a random one. 
>>> 
>>> Not sure if this is relevant, but I notice that when Mail is launching  it 
>>> somehow takes over the whole  computer, that is other applications do have 
>>> problems to work as they should. Once Mail is launched, there is no further 
>>> problem. Is that a sign of some deeper problems? 
>>> 
>>> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not 
>>> able to always copy URLs from Safari or Firefox and paste anywhere else. I 
>>> used to be able to copy a URL and paste it in an email, but that does not 
>>> work regularly. The process of 'copy and paste’ has become a hit-and-miss 
>>> one.
>>> I did look up for solutions on the Web and one of which was to delete a 
>>> specific process listed in Activity Monitor, can’t remember the name of 
>>> that process, but this did not work. 
>>> 
>>> If someone can suggest a solution this will be great. I am desperately 
>>> trying not to use Outlook, which currently is my ‘Plan B’ solution!!
>>> 
>>> Many thanks & Best Regards,
>>> 
>>> 
>>> Philippe Chaperon
>>> 
>>> "Being the richest man in the cemetery don't matter to me … saying we've 
>>> done something wonderful … that's what matters."
>>> Steve Jobs, 1955-2011
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
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>> 
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Mail quitting unexpectedly

[Philippe Chaperon]

Good morning dear WAMUG’gers, 

I have been having two problems with my, otherwise, trusty iMac and am hoping 
someone would have a suggestion for me.

Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM

1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I try 
to copy part of a text on an email. Hence, if I highlight text and as soon as I 
do a ‘right-click’ Mail would quit. It would also quit unexpectedly (boy! do I 
love that expression) if I try to delete an attachment which I had incorrectly 
included, this problem is a random one. 

Not sure if this is relevant, but I notice that when Mail is launching  it 
somehow takes over the whole  computer, that is other applications do have 
problems to work as they should. Once Mail is launched, there is no further 
problem. Is that a sign of some deeper problems? 

2. The ‘copy & paste’ feature seems to be broken on my system. I am not able to 
always copy URLs from Safari or Firefox and paste anywhere else. I used to be 
able to copy a URL and paste it in an email, but that does not work regularly. 
The process of 'copy and paste’ has become a hit-and-miss one.
I did look up for solutions on the Web and one of which was to delete a 
specific process listed in Activity Monitor, can’t remember the name of that 
process, but this did not work. 

If someone can suggest a solution this will be great. I am desperately trying 
not to use Outlook, which currently is my ‘Plan B’ solution!!

Many thanks & Best Regards,


Philippe Chaperon

"Being the richest man in the cemetery don't matter to me … saying we've done 
something wonderful … that's what matters."
Steve Jobs, 1955-2011

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Re: Mail quitting unexpectedly

[Philippe Chaperon]

Thank you Jewels, in fact only last night I got the same problem and had to 
send my attachments in different emails! In desperation I have just installed 
Outlook and will give it a try, reluctantly, and if it behaves then so be it!

Many thanks again, 
 Cheers,

Philippe Chaperon
Perth, Australie Occidentale

On 28 Aug 2020, at 11:03 am, Julie Bedford  wrote:

Hi Phillippe

Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
often quits on me if for instance I am forwarding an email with a number of 
attachments.  I have to make fresh emails and only attach say two attachments 
in order to prevent mail from quitting.

Jewels

> On 28 Aug 2020, at 10:29 am, Philippe Chaperon  <mailto:laut...@me.com>> wrote:
> 
> Good morning dear WAMUG’gers, 
> 
> I have been having two problems with my, otherwise, trusty iMac and am hoping 
> someone would have a suggestion for me.
> 
> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
> 
> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I try 
> to copy part of a text on an email. Hence, if I highlight text and as soon as 
> I do a ‘right-click’ Mail would quit. It would also quit unexpectedly (boy! 
> do I love that expression) if I try to delete an attachment which I had 
> incorrectly included, this problem is a random one. 
> 
> Not sure if this is relevant, but I notice that when Mail is launching  it 
> somehow takes over the whole  computer, that is other applications do have 
> problems to work as they should. Once Mail is launched, there is no further 
> problem. Is that a sign of some deeper problems? 
> 
> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
> to always copy URLs from Safari or Firefox and paste anywhere else. I used to 
> be able to copy a URL and paste it in an email, but that does not work 
> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
> I did look up for solutions on the Web and one of which was to delete a 
> specific process listed in Activity Monitor, can’t remember the name of that 
> process, but this did not work. 
> 
> If someone can suggest a solution this will be great. I am desperately trying 
> not to use Outlook, which currently is my ‘Plan B’ solution!!
> 
> Many thanks & Best Regards,
> 
> 
> Philippe Chaperon
> 
> "Being the richest man in the cemetery don't matter to me … saying we've done 
> something wonderful … that's what matters."
> Steve Jobs, 1955-2011
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
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Re: Mail quitting unexpectedly

[Julie Bedford]

Hi Phillippe

Can’t help you, but thought I would mention that my Mac O/S Catalina - mail 
often quits on me if for instance I am forwarding an email with a number of 
attachments.  I have to make fresh emails and only attach say two attachments 
in order to prevent mail from quitting.

Jewels

> On 28 Aug 2020, at 10:29 am, Philippe Chaperon  wrote:
> 
> Good morning dear WAMUG’gers, 
> 
> I have been having two problems with my, otherwise, trusty iMac and am hoping 
> someone would have a suggestion for me.
> 
> Computer is: iMac 27” (mid 2010), MacOS 10.13.6 (High Sierra), 20GB RAM
> 
> 1. Mail application V11.5 (3445.9.6) would ‘quit unexpectedly’ whenever I try 
> to copy part of a text on an email. Hence, if I highlight text and as soon as 
> I do a ‘right-click’ Mail would quit. It would also quit unexpectedly (boy! 
> do I love that expression) if I try to delete an attachment which I had 
> incorrectly included, this problem is a random one. 
> 
> Not sure if this is relevant, but I notice that when Mail is launching  it 
> somehow takes over the whole  computer, that is other applications do have 
> problems to work as they should. Once Mail is launched, there is no further 
> problem. Is that a sign of some deeper problems? 
> 
> 2. The ‘copy & paste’ feature seems to be broken on my system. I am not able 
> to always copy URLs from Safari or Firefox and paste anywhere else. I used to 
> be able to copy a URL and paste it in an email, but that does not work 
> regularly. The process of 'copy and paste’ has become a hit-and-miss one.
> I did look up for solutions on the Web and one of which was to delete a 
> specific process listed in Activity Monitor, can’t remember the name of that 
> process, but this did not work. 
> 
> If someone can suggest a solution this will be great. I am desperately trying 
> not to use Outlook, which currently is my ‘Plan B’ solution!!
> 
> Many thanks & Best Regards,
> 
> 
> Philippe Chaperon
> 
> "Being the richest man in the cemetery don't matter to me … saying we've done 
> something wonderful … that's what matters."
> Steve Jobs, 1955-2011
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: e-mail keeps shutting down.

[Anthony (Tony) Francis]

Hi Fellow WAMUGGERS,

I asked a question a little while ago,but no replies to date, would anyone have 
any idea as to why e-mail just quits on me whilst I am using it? It doesn’t 
matter if I am writing an e-mail or deleting mail, it just quits, I have tried 
the usual,got rid of all JUNK Mail,got rid of the RUBBISH, deleted old Mail, 
and still it quits, any ideas please?

Kind Regards

Tony

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Re: e-mail keeps shutting down.

[Alan Smith]

Tony

What version of macOS and Mail are you using?  Catalina had many issues with 
Mail from the start.  I understand not all have been fixed.  Google search show 
several “try it” remedies.  Not being a Catalina user I don’t know the current 
status.

Regards
Alan

> On 21 Mar 2020, at 4:49 pm, Anthony (Tony) Francis  
> wrote:
> 
> Hi Fellow WAMUGGERS,
> 
> I asked a question a little while ago,but no replies to date, would anyone 
> have any idea as to why e-mail just quits on me whilst I am using it? It 
> doesn’t matter if I am writing an e-mail or deleting mail, it just quits, I 
> have tried the usual,got rid of all JUNK Mail,got rid of the RUBBISH, deleted 
> old Mail, and still it quits, any ideas please?
> 
> Kind Regards
> 
> Tony
> 
> BODDINGTON.
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Re: e-mail keeps shutting down.

[Peter Crisp]

HI Anthony, I’ve not had this issue but it isn’t clear for you is it Mail on an 
iOS device (iPhone/iPad) or an OSX iMac/Macbook? What version of the OS is on 
it and what is device model?

Either way check the following:

How much clear memory does the device have?
Check on line for Mail Repair process
Have a read of this for example - rebuild and reminded process.
https://www.computerworld.com/article/2476217/mac-os-x-how-to-fix-apple-mail-by-rebuilding-and-reindexing-the-mailbox.html
Is it backed up to Time Machine? A good idea to hold records.




Regards


Pete

> On 21 Mar 2020, at 4:49 pm, Anthony (Tony) Francis  
> wrote:
> 
> Hi Fellow WAMUGGERS,
> 
> I asked a question a little while ago,but no replies to date, would anyone 
> have any idea as to why e-mail just quits on me whilst I am using it? It 
> doesn’t matter if I am writing an e-mail or deleting mail, it just quits, I 
> have tried the usual,got rid of all JUNK Mail,got rid of the RUBBISH, deleted 
> old Mail, and still it quits, any ideas please?
> 
> Kind Regards
> 
> Tony
> 
> BODDINGTON.
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Re: e-mail.

[Anthony (Tony) Francis]

Good Morning Everyone

I am having problems with the e-mail page, whilst using e-mail it will 
unexpectedly shutdown for no apparent reason,whether I am writing an e-mail, 
reading the e-mails, or deleting mail, so far it has shutdown 5 times in less 
than half an hour. I have quit everything, then re-started the Computer but it 
doesn’t seem to resolve the problem for long.

Would anyone have an idea on how to resolve the problem please?

Kind Regards

Tony

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Re: MAIL BOX

[Julie Bedford]

Hi Neil

Your email must have taken a while to compose - many thanks for taking the time 
for me, much appreciated.  

I can see I have done a lot of what you did initially with the two computers.  
I try just to use the main one to download the emails and sort, but often it is 
not convenient as have a lot of the information I need on the other computer.  
I am now adding new mailboxes all the time on the main computer as I am unable 
to search for anything on it and emails are easier to find if in their own 
mailboxes.  Have no idea why that stopped a few months ago but think I need to 
re-install the OS again, but hoping the new computer will be on the market 
soon, I’ve not gone down that path as yet - what with backing up my hard drive 
etc.

I will keep your email handy as I will need to refer back to this when making 
my decision on what option to take.

Thanks again for the time you have given me on this one.

Cheers
Jewels

> On 23 Nov 2019, at 2:31 PM, Neil Houghton  wrote:
> 
> Hi Jewels,
> 
> Glad you have at least got your email working again. Yes, it is worth taking 
> your time to work out a good email set-up before jumping in and changing 
> things. I am by no means an expert in email systems except what I have had to 
> learn as I went along - guided as we all have been by the generous 
> contributions of others on the list - Daniel & Ronni obviously come to mind 
> here.
> 
> Having said that, I am a great believer in trying to work out how things work 
> and, sometimes more importantly, how they go wrong!
> 
> A couple more thoughts/comments:
> 
> 
> In your reply to Daniel you said "I will hang on until I get my new MacPro, 
> whenever they become available and will probably have the two machines set up 
> as POP." -  I have found this to be a workable solution in the past PROVIDED 
> you have a plan as to how/when each computer downloads messages from the 
> server  and how/when messages are deleted from the server. It seem to me 
> there are two basic approaches to this:
> 
> • You have a designated "main" email computer which downloads all mail 
> and on which you sort/organise all your saved mail and the other computer(s) 
> are secondary and only used to "catch up" on new emails when you are away 
> from your "main" computer - this is the approach which I used and so all the 
> secondary computers were set to "leave a copy of each message on the server" 
> and "Delete copies from the server - Never"  whilst on the primary computer 
> "leave a copy of each message on the server" was unselected - so the messages 
> were downloaded and immediately cleared from the server. This used to work 
> fine until I was overseas for a while, using the secondary computer, and 
> found that the server quota was being exceeded.
> • You want both/all computers to be "equals" and have all emails on them 
> - in which case you would set all computers to "leave a copy of each message 
> on the server" and then set a suitable period to delete copies from the 
> server (you mentioned 1 month) - your main considerations here would be:
> i) Make sure each computer accesses the mail server frequently enough to 
> catch messages before they are deleted
> ii) Make sure that any months worth of email can be accommodated by your 
> server mails quota (this ruled out this approach for me)
> iii) Do all your email sorting/filing separately, but consistently on all 
> computers (I would have found this challenging!) 
> 
> 
> 
> 
> You say " On checking, it appears to change an IMAP to a POP account is 
> rather laborious and difficult." - I suppose it depends how you look at it. 
> The first thing when talking about "email accounts" is to distinguish between 
> the server side setup and the email client. You actual email "account" - as 
> in the email address is just that - an address that points to your email 
> account on your email server. POP and IMAP are just 2 different ways to 
> access that account with 2 different rationales - the POP rationale assumes 
> that you will download all your emails and then manage them on your computer 
> whilst the IMAP rationale assumes that all your emails are retained, sorted 
> and generally managed on the server - your computer email client (or webmail 
> session) is just the gateway to do this.
> 
> You can think of IMAP as an email equivalent to Dropbox - it keeps everything 
> in sync between computers/devices - actions performed on one device are 
> synced to the cloud (your email server) and then on to the next device which 
> connects to (syncs with) your account.
> 
> You have already experienced some of the problems associated with

Re: MAIL BOX

[Neil Houghton]

Hi Jewels,

Glad you have at least got your email working again. Yes, it is worth taking 
your time to work out a good email set-up before jumping in and changing 
things. I am by no means an expert in email systems except what I have had to 
learn as I went along - guided as we all have been by the generous 
contributions of others on the list - Daniel & Ronni obviously come to mind 
here.

Having said that, I am a great believer in trying to work out how things work 
and, sometimes more importantly, how they go wrong!

A couple more thoughts/comments:


In your reply to Daniel you said "I will hang on until I get my new MacPro, 
whenever they become available and will probably have the two machines set up 
as POP." -  I have found this to be a workable solution in the past PROVIDED 
you have a plan as to how/when each computer downloads messages from the server 
 and how/when messages are deleted from the server. It seem to me there are two 
basic approaches to this:

•   You have a designated "main" email computer which downloads all mail 
and on which you sort/organise all your saved mail and the other computer(s) 
are secondary and only used to "catch up" on new emails when you are away from 
your "main" computer - this is the approach which I used and so all the 
secondary computers were set to "leave a copy of each message on the server" 
and "Delete copies from the server - Never"  whilst on the primary computer 
"leave a copy of each message on the server" was unselected - so the messages 
were downloaded and immediately cleared from the server. This used to work fine 
until I was overseas for a while, using the secondary computer, and found that 
the server quota was being exceeded.
•   You want both/all computers to be "equals" and have all emails on them 
- in which case you would set all computers to "leave a copy of each message on 
the server" and then set a suitable period to delete copies from the server 
(you mentioned 1 month) - your main considerations here would be:
i) Make sure each computer accesses the mail server frequently enough to catch 
messages before they are deleted
ii) Make sure that any months worth of email can be accommodated by your server 
mails quota (this ruled out this approach for me)
iii) Do all your email sorting/filing separately, but consistently on all 
computers (I would have found this challenging!) 




You say " On checking, it appears to change an IMAP to a POP account is rather 
laborious and difficult." - I suppose it depends how you look at it. The first 
thing when talking about "email accounts" is to distinguish between the server 
side setup and the email client. You actual email "account" - as in the email 
address is just that - an address that points to your email account on your 
email server. POP and IMAP are just 2 different ways to access that account 
with 2 different rationales - the POP rationale assumes that you will download 
all your emails and then manage them on your computer whilst the IMAP rationale 
assumes that all your emails are retained, sorted and generally managed on the 
server - your computer email client (or webmail session) is just the gateway to 
do this.

You can think of IMAP as an email equivalent to Dropbox - it keeps everything 
in sync between computers/devices - actions performed on one device are synced 
to the cloud (your email server) and then on to the next device which connects 
to (syncs with) your account.

You have already experienced some of the problems associated with mixing POP 
and IMAP access across different computers however changing from POP to IMAP 
need not be "rather laborious and difficult." provided one has a clear plan of 
action. I will give you a few thoughts based on my own experience. I actually 
use MS Outlook as my email client rather than OSX Mail - so some 
details/procedures may be slightly different, but the principles are the same.

•   In your email client you do not "change" an account from POP to IMAP, 
you create a new IMAP account and then delete the old POP account.
•   If you use email "rules" to sort and organise your email (I have 
multiple email accounts and use rules a lot) be aware that your old POP rules 
will no longer work if/when the POP account is deleted. You can set-up new IMAP 
client rules - but they will only be effective when the computer that the rules 
are set-up on is accessing the email server. The other option is to set-up 
Server rules - which work on the emails as they arrive at the server, 
irrespective of whether any computer client is actually accessing the account. 
This way you do not need to worry about setting up the same client rules on 
different computers.
*   Deleting the POP account can result in the loss of emails associated 
with that account - that is e

Re: Another Mail conundrum

[Julie Bedford]

Hi Alex

I thought you were being funny at first !  Here is the link - and email. - 
Cheers Jewels

Hi Jewels

Even if you move them off the Inbox, you can still reference them back. 
My inbox is pretty much empty…..well at this point in time it is completely 
empty as I’ve done all the days emails and filed it all away,..to start afresh 
tomorrow. (And I know it annoys Ronni when I say my Inbox is zero,….lol….). But 
I can still go back and search for every single email right back to whenever I 
want,…and it will search all folders regardless of where I stored emails to.

And yes, if you have them being set to delete from the server,…this will be 
affecting IMAP. Once you delete emails from the inbox at the server,…it deletes 
them out of IMAP folders. POP3 is completely different. So you really want them 
out of your Inbox (and off the server,…stored locally). This will then free up 
space on your iinet server,…and not have the delete issue.
This link to understanding how IMAP and POP works may help - 
https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
 
<https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP>
https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports
 
<https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports>


But if you’ve reached your iinet server,…and you have it set to delete after 
month at iinet,…then that is why it’s deleting from your Inbox. As that is how 
IMAp works.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry
> On 21 Nov 2019, at 12:43 AM, Alex  wrote:
> 
> Hi All,
> 
> just to add to “mysterious”Mail goings on, I would like to know how I can 
> lose emails into thin air?
> 
> As an example, I have lost Daniel’s reply to Jewels yesterday with the link 
> to info about imap & pop.  Now I would have thought that if I had 
> inadvertently deleted the message or moved it to another folder, when I did a 
> search, it would appear again.  But not so.  this also happened a few days 
> ago when I had my finger hovering above another message while thinking - it 
> also disappeared into the ether!
> 
> Now, I am a believer in operator error, but the logic of this situation 
> baffles me.  (I haven’t emptied the Trash folder this evening which I usually 
> do on a daily basis)
> 
> Sorry I can’t give more specific info, except using a MacBook Pro 2018 High 
> Sierra.
> 
> Cheers & thanks,
> 
> Alex
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
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Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Another Mail conundrum

[Alex]

Hi All,

just to add to “mysterious”Mail goings on, I would like to know how I can lose 
emails into thin air?

As an example, I have lost Daniel’s reply to Jewels yesterday with the link to 
info about imap & pop.  Now I would have thought that if I had inadvertently 
deleted the message or moved it to another folder, when I did a search, it 
would appear again.  But not so.  this also happened a few days ago when I had 
my finger hovering above another message while thinking - it also disappeared 
into the ether!

Now, I am a believer in operator error, but the logic of this situation baffles 
me.  (I haven’t emptied the Trash folder this evening which I usually do on a 
daily basis)

Sorry I can’t give more specific info, except using a MacBook Pro 2018 High 
Sierra.

Cheers & thanks,

Alex-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: MAIL

[Julie Bedford]

Hi Daniel,
Apologies for my late response, have been working all day until late this 
evening.
Yes, I would say you are definitely correct about the two protocols.  There was 
one comment on the net that said not to use them together as one would hit 
problems.  Rather than make any changes to these protocols at the moment, I 
will hang on until I get my new MacPro, whenever they become available and will 
probably have the two machines set up as POP.  I do appreciate you favouring 
the IMAP though and its advantages.

In regards to the Outgoing Mail Server, I now realise I should have gone into 
the Outgoing Mail Server box and edited the SMTP server list, as this is the 
only way I can get to the password etc.  A friend came around this evening and 
checked this. The password and other settings were where you said they should 
have been.  He did change the port number though, but later discovered it had 
reverted back to its original number.  However, it got me back on line with 
sending out emails.  Neither of us have any explanation for this.  I also 
called iinet as the server was saying I was over my quota - which is only 
1000mbs.  I was told the server was not functioning correctly which was why it 
would not release the deletions I had made.  It should be running okay 
tomorrow.  Who knows !

Many thanks for giving me a hand on this one.  I can say I have learnt a lot 
from this experience, mainly thanks to yourself and will keep your emails as a 
reference in case I need in the future (let’s hope not though)

Sincere thanks again

Jewels

> On 20 Nov 2019, at 1:00 AM, Daniel Kerr  wrote:
> 
> Hi Jewels
> 
> OK,..so part of your mail issue could be related to one computer using POP 
> and the other using IMAP. As they’re both different “protocols”. So if the 
> POP3 one is “downloading” or removing from the server,..then it will be 
> affecting the IMAP one. You really want them using the same protocol. - ie 
> both POP3 or both IMAP.
> It depends on how you want to use Mail really…..
> 
> In regards to the settings. Where you went to Outoing Mail Server and then 
> clicked Advanced tab. On the left of that, should be “Server Settings” tab.
> Click on that, and you want to make sure that both Username and password are 
> filled in.
> It should read.
> Username - jew...@iinet.net.au
> Password - your password
> Host Name - mail.iinet.net.au
> Authentication set to “Password” (or if using iinet as your ISP, you can set 
> this to None).
> 
> I generally have “Automatically manage connection Settings unticked” and the 
> allow insecure authentication also unticked.
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 20 Nov 2019, at 12:45 am, Julie Bedford  wrote:
>> 
>> Hi Daniel,
>> 
>> 
>> Thanks for the instructions.
>> 
>> Okay, Right hand side hit on the jew...@iinet.net.au address, now on the 
>> right hand side I have showing :
>> 
>> 
>> Account Type POP (on my networked iMac it is IMAP)
>> 
>> Then my alias
>> 
>> Email address:  jew...@iinet.net.au
>> 
>> Full nameJulie etc
>> 
>> Incoming Mail Server - mail.iinet.net.au (which is shadowed)
>> 
>> User Name: jew...@iinet.net.au
>> 
>> Password - filled in
>> 
>> Outgoing Mail Server (SMTP) - mail.iinet.net.au
>> 
>> TLS Certificate - ‘None’
>> 
>> 
>> Under “Advanced” tab
>> 
>> I have the Port showing and underneath that -
>> 
>> Authentication - Password
>> 
>> Then a box unticked “allow insecure authentication”
>> 
>> 
>> Hope this make sense
>> 
>> 
>> Jewels
>> 
>> 
>>> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
>>> 
>>> Hi Julie
>>> 
>>> Most emails sent if you’re on the same server shouldn’t need authentication 
>>> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
>>> sending emails on a different network connection (or travel on different 
>>> wireless connections that use different internet/ISPs) then authentication 
>>> is needed (eg using iinet email but say

Re: MAIL BOX

[Julie Bedford]

Hi Neil,

Thanks for your reply Neil.  Yes, I’ve come to the same conclusion in regards 
to having POP and IMAP on the same network.  On checking, it appears to change 
an IMAP to a POP account is rather laborious and difficult.  I’ve always used 
the POP and prefer this option, as I look upon the IMAP to be similar to a 
Cloud storage system.  Now that I have a better understanding of these, I am 
sure I’ll survive until I manage to purchase the new MacPro and then decide 
what to do.  I do understand what Daniel says though and can see why most 
prefer this option.  

I checked my quota on the iinet website earlier and I’m over 1900mb of 1000mb.  
A bit of a mystery as I do not have that many stored on the server.  After 
speaking with iinet, they think their server is having problems and should be 
able to clean out my mail tomorrow.  A friend today had a look at my system and 
changed the outgoing port, which actually returned to it’s original number but 
the good thing is, my email is now working ?  I have no answers for this 
miraculous recovery :)  The only out of the ordinary thing I did in my mail 
recently was to delete about 1gb worth of emails, but that really should not 
have affected the mail set up or loading up my iinet quota.

Yes, I understand your reasoning behind obtaining personal domains, I had 
thought of the doing the same in the past.  Everything was so much cheaper back 
then, but of course now it is not the case.  I do have a good email backup 
software - Mailer Archiver X - so I guess I could use that to fall back on if 
all else fails.

If nothing else, I’ve learnt from this exercise.

Thanks again Neil

Jewels
> On 20 Nov 2019, at 5:46 PM, Neil Houghton  wrote:
> 
> Hi Jewels,
> 
> I think that, as Daniel says, your basic problem is down to accessing this 
> email account via POP on one computer and via IMAP on the other. You CAN do 
> this (as you are) but, to avoid losing emails, you really need to have a 
> strategy that considers where/how the emails are stored and if/when they get 
> downloaded and/or deleted from the server.
> 
> As Daniel says, the simplest and cleanest email setup nowadays is just to use 
> IMAP on all machines and have all your messages organised in folders on the 
> server - that way your emails and folder organisation looks the same whatever 
> device you use to access your email.
> 
> The main problem with this approach is if you save a lot of emails and your 
> email provider has quotas on email storage which you exceed at some point.
> 
> I guess I am well familiar with this since, back in the day, I purchased 
> personal domains for my wife & I so that we could have our own email 
> addresses - without having to worry about losing our email addresses if/when 
> we changed ISPs and, since we were only using these for emails rather than 
> setting up websites, I just went with a free web hosting account.
> 
> Now, I have to say that the set-up works fine and does all we wanted EXCEPT 
> that our storage & bandwidth quotas are very low ( I'm not complaining - we 
> pay $0 for this!). My original strategy was to set-up all accounts as POP on 
> all machines then designate our primary personal computers to download from 
> the server and all secondary devices to leave on the server. That allowed us 
> to check for new emails on any device but save and store them on our primary 
> computers. This worked OK provided our personal computers downloaded 
> frequently enough to keep the server relatively empty.
> 
> But, as emails became larger, and there were lots more of them, and we took 
> longer holidays with our laptop leaving our primary computers switched off at 
> home - it became harder to manage and to stop our meagre server allowance 
> causing everything to grind to a halt whilst we were overseas.
> 
> The best solution FOR US will be to cough up for paid hosting which will give 
> us enough storage and bandwidth to set-up all the accounts as IMAP - however, 
> I still haven't got round to that yet!
> 
> My interim solution - which works fine but involves a little more 
> organisation on my part - when I took out an Office 365 subscription I got 
> 1TB of MS OneDrive cloud storage which gives me plenty of email storage so I 
> set-up an outlook.com email account, accessed only by IMAP, and set-up my 
> email folder organisation on that. Emails to my personal account that I want 
> to keep are moved to these folders and can then be deleted from the server on 
> my personal domain to keep me below the quota.
> 
> As you will have now realised, there are many different ways to manage your 
> emails and keeps the ones you need whilst not clogging up your quota-limited 
> server. The important thing is to come up with a clear plan that suits your 
> personal wants/needs an

Re: MAIL BOX

[Neil Houghton]

Hi Jewels,

I think that, as Daniel says, your basic problem is down to accessing this 
email account via POP on one computer and via IMAP on the other. You CAN do 
this (as you are) but, to avoid losing emails, you really need to have a 
strategy that considers where/how the emails are stored and if/when they get 
downloaded and/or deleted from the server.

As Daniel says, the simplest and cleanest email setup nowadays is just to use 
IMAP on all machines and have all your messages organised in folders on the 
server - that way your emails and folder organisation looks the same whatever 
device you use to access your email.

The main problem with this approach is if you save a lot of emails and your 
email provider has quotas on email storage which you exceed at some point.

I guess I am well familiar with this since, back in the day, I purchased 
personal domains for my wife & I so that we could have our own email addresses 
- without having to worry about losing our email addresses if/when we changed 
ISPs and, since we were only using these for emails rather than setting up 
websites, I just went with a free web hosting account.

Now, I have to say that the set-up works fine and does all we wanted EXCEPT 
that our storage & bandwidth quotas are very low ( I'm not complaining - we pay 
$0 for this!). My original strategy was to set-up all accounts as POP on all 
machines then designate our primary personal computers to download from the 
server and all secondary devices to leave on the server. That allowed us to 
check for new emails on any device but save and store them on our primary 
computers. This worked OK provided our personal computers downloaded frequently 
enough to keep the server relatively empty.

But, as emails became larger, and there were lots more of them, and we took 
longer holidays with our laptop leaving our primary computers switched off at 
home - it became harder to manage and to stop our meagre server allowance 
causing everything to grind to a halt whilst we were overseas.

The best solution FOR US will be to cough up for paid hosting which will give 
us enough storage and bandwidth to set-up all the accounts as IMAP - however, I 
still haven't got round to that yet!

My interim solution - which works fine but involves a little more organisation 
on my part - when I took out an Office 365 subscription I got 1TB of MS 
OneDrive cloud storage which gives me plenty of email storage so I set-up an 
outlook.com email account, accessed only by IMAP, and set-up my email folder 
organisation on that. Emails to my personal account that I want to keep are 
moved to these folders and can then be deleted from the server on my personal 
domain to keep me below the quota.

As you will have now realised, there are many different ways to manage your 
emails and keeps the ones you need whilst not clogging up your quota-limited 
server. The important thing is to come up with a clear plan that suits your 
personal wants/needs and then set-up your various accounts and devices so that 
they all play nice together.


HTH


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-Original Message-
From:  on behalf of Julie 
Bedford 
Reply-To: WAMUG 
Date: Wednesday, 20 November 2019 at 01:07
To: WAMUG 
Subject: Re: MAIL BOX

Hi Daniel,

The way you described your mail set up with filing emails, is pretty much 
the same way (if  not so intricate) as the way I do mine, but only with 
selected emails and the rest I leave in the In Box to refer back to when I need 
to.  I sometimes need to refer back to say 2010 - so I know where you are 
coming from.  

After reading your email, perhaps the problem is that I upgraded my iMac a 
while ago to Majove, in order to follow MYOB requirements, but left the 
networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now too 
old).  So the Mail will be different.  Could this be the problems?  These are 
the only two devices I use. I haven’t any smart boxes, folders or rules either. 
 On the iinet server, I have it set to delete after one month, but I am sure 
that wouldn’t be interfering with my iMac, as it never has done in the past 
with the MacPro.  

I have just gone onto the iinet web server and it does say I’ve exceeded my 
quota.  So assume I need to delete from the server some emails ! It’s getting 
late and will have to sort out tomorrow.

Cheers
Jewels


> On 20 Nov 2019, at 12:46 am, Daniel Kerr  
wrote:
> 
> Hi Julie
> 
> When you create a new folder in Mail, you can choose to create it on the 
“IMAP” selection (eg at iinet), or “On My Mac”. 
> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop 
down menu, and the “Location” you want to have this set to “On My Mac”. (It 
doesn’t mean it’s stored as a folder on the actual hard drive you can see 
(well, it 

Re: MAIL BOX

[Stephen Chape]

Sorry about my earlier reply Jewels.
I assumed your emails were downloaded to Mail on your Mac.
I did not realise you were viewing them on your ISP’s server via webmail.

So it seems that your ISP has control over your emails.
Because they are with them rather than on your Mac.

I have always downloaded my emails and only ever used webmail when away from 
home.

> On 20 Nov 2019, at 1:18 am, Daniel Kerr  wrote:
> 
> Hi Jewels
> 
> Even if you move them off the Inbox, you can still reference them back. 
> My inbox is pretty much empty…..well at this point in time it is completely 
> empty as I’ve done all the days emails and filed it all away,..to start 
> afresh tomorrow. (And I know it annoys Ronni when I say my Inbox is 
> zero,….lol….). But I can still go back and search for every single email 
> right back to whenever I want,…and it will search all folders regardless of 
> where I stored emails to.
> 
> And yes, if you have them being set to delete from the server,…this will be 
> affecting IMAP. Once you delete emails from the inbox at the server,…it 
> deletes them out of IMAP folders. POP3 is completely different. So you really 
> want them out of your Inbox (and off the server,…stored locally). This will 
> then free up space on your iinet server,…and not have the delete issue.
> This link to understanding how IMAP and POP works may help - 
> https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
> https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports
> 
> 
> But if you’ve reached your iinet server,…and you have it set to delete after 
> month at iinet,…then that is why it’s deleting from your Inbox. As that is 
> how IMAp works.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
>> 
>> Hi Daniel,
>> 
>> The way you described your mail set up with filing emails, is pretty much 
>> the same way (if  not so intricate) as the way I do mine, but only with 
>> selected emails and the rest I leave in the In Box to refer back to when I 
>> need to.  I sometimes need to refer back to say 2010 - so I know where you 
>> are coming from.  
>> 
>> After reading your email, perhaps the problem is that I upgraded my iMac a 
>> while ago to Majove, in order to follow MYOB requirements, but left the 
>> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
>> too old).  So the Mail will be different.  Could this be the problems?  
>> These are the only two devices I use. I haven’t any smart boxes, folders or 
>> rules either.  On the iinet server, I have it set to delete after one month, 
>> but I am sure that wouldn’t be interfering with my iMac, as it never has 
>> done in the past with the MacPro.  
>> 
>> I have just gone onto the iinet web server and it does say I’ve exceeded my 
>> quota.  So assume I need to delete from the server some emails ! It’s 
>> getting late and will have to sort out tomorrow.
>> 
>> Cheers
>> Jewels
>> 
>> 
>>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>>> 
>>> Hi Julie
>>> 
>>> When you create a new folder in Mail, you can choose to create it on the 
>>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>>> see it)….
>>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll 
>>> see a header called “On My Mac”. This is where all your stored emails will 
>>> show. You can then have sub folders in these as well.
>>> For example. I have On My Mac. Then under that I have a folder called 
>>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>>> two folders one called A;L and one called

Re: MAIL BOX

[Daniel Kerr]

Hi Jewels

Even if you move them off the Inbox, you can still reference them back. 
My inbox is pretty much empty…..well at this point in time it is completely 
empty as I’ve done all the days emails and filed it all away,..to start afresh 
tomorrow. (And I know it annoys Ronni when I say my Inbox is zero,….lol….). But 
I can still go back and search for every single email right back to whenever I 
want,…and it will search all folders regardless of where I stored emails to.

And yes, if you have them being set to delete from the server,…this will be 
affecting IMAP. Once you delete emails from the inbox at the server,…it deletes 
them out of IMAP folders. POP3 is completely different. So you really want them 
out of your Inbox (and off the server,…stored locally). This will then free up 
space on your iinet server,…and not have the delete issue.
This link to understanding how IMAP and POP works may help - 
https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports


But if you’ve reached your iinet server,…and you have it set to delete after 
month at iinet,…then that is why it’s deleting from your Inbox. As that is how 
IMAp works.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**


NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> The way you described your mail set up with filing emails, is pretty much the 
> same way (if  not so intricate) as the way I do mine, but only with selected 
> emails and the rest I leave in the In Box to refer back to when I need to.  I 
> sometimes need to refer back to say 2010 - so I know where you are coming 
> from.  
> 
> After reading your email, perhaps the problem is that I upgraded my iMac a 
> while ago to Majove, in order to follow MYOB requirements, but left the 
> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
> too old).  So the Mail will be different.  Could this be the problems?  These 
> are the only two devices I use. I haven’t any smart boxes, folders or rules 
> either.  On the iinet server, I have it set to delete after one month, but I 
> am sure that wouldn’t be interfering with my iMac, as it never has done in 
> the past with the MacPro.  
> 
> I have just gone onto the iinet web server and it does say I’ve exceeded my 
> quota.  So assume I need to delete from the server some emails ! It’s getting 
> late and will have to sort out tomorrow.
> 
> Cheers
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> When you create a new folder in Mail, you can choose to create it on the 
>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>> see it)….
>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
>> a header called “On My Mac”. This is where all your stored emails will show. 
>> You can then have sub folders in these as well.
>> For example. I have On My Mac. Then under that I have a folder called 
>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>> two folders one called A;L and one called M-Z. And then inside those folders 
>> are my regular clients I see all the time. I then have a “non standard” 
>> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store 
>> all my In’s and outs emails. I can go back 19 years of emails for any one 
>> person. All stored locally on my computer and not on my server. So I can 
>> look up any emails I want at any time.
>> And you can then have many many folders for different things. (My example is 
>> just a few folders, but I have lots and lots more. Folders and then sub 
>> folders inside those.
>> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
>> emails and want to save them.
>> As an example I have main folder called Computers and then one of the 
>>

Re: MAIL BOX

[Daniel Kerr]

Hi Jewels

Even if you move them off the Inbox, you can still reference them back. 
My inbox is pretty much empty…..well at this point in time it is completely 
empty as I’ve done all the days emails and filed it all away,..to start afresh 
tomorrow. (And I know it annoys Ronni when I say my Inbox is zero,….lol….). But 
I can still go back and search for every single email right back to whenever I 
want,…and it will search all folders regardless of where I stored emails to.

And yes, if you have them being set to delete from the server,…this will be 
affecting IMAP. Once you delete emails from the inbox at the server,…it deletes 
them out of IMAP folders. POP3 is completely different. So you really want them 
out of your Inbox (and off the server,…stored locally). This will then free up 
space on your iinet server,…and not have the delete issue.
This link to understanding how IMAP and POP works may help - 
https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports


But if you’ve reached your iinet server,…and you have it set to delete after 
month at iinet,…then that is why it’s deleting from your Inbox. As that is how 
IMAp works.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**


Please note : All email, phone and SMS support or consulting will now be 
charged. An invoice will be sent through on completion of support work.

> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> The way you described your mail set up with filing emails, is pretty much the 
> same way (if  not so intricate) as the way I do mine, but only with selected 
> emails and the rest I leave in the In Box to refer back to when I need to.  I 
> sometimes need to refer back to say 2010 - so I know where you are coming 
> from.  
> 
> After reading your email, perhaps the problem is that I upgraded my iMac a 
> while ago to Majove, in order to follow MYOB requirements, but left the 
> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
> too old).  So the Mail will be different.  Could this be the problems?  These 
> are the only two devices I use. I haven’t any smart boxes, folders or rules 
> either.  On the iinet server, I have it set to delete after one month, but I 
> am sure that wouldn’t be interfering with my iMac, as it never has done in 
> the past with the MacPro.  
> 
> I have just gone onto the iinet web server and it does say I’ve exceeded my 
> quota.  So assume I need to delete from the server some emails ! It’s getting 
> late and will have to sort out tomorrow.
> 
> Cheers
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> When you create a new folder in Mail, you can choose to create it on the 
>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>> see it)….
>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
>> a header called “On My Mac”. This is where all your stored emails will show. 
>> You can then have sub folders in these as well.
>> For example. I have On My Mac. Then under that I have a folder called 
>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>> two folders one called A;L and one called M-Z. And then inside those folders 
>> are my regular clients I see all the time. I then have a “non standard” 
>> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store 
>> all my In’s and outs emails. I can go back 19 years of emails for any one 
>> person. All stored locally on my computer and not on my server. So I can 
>> look up any emails I want at any time.
>> And you can then have many many folders for different things. (My example is 
>> just a few folders, but I have lots and lots more. Folders and then sub 
>> folders inside those.
>> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
>> emails and want to save them.
>> As an example I have main folder called Computers and then one of the 
>> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
>> odd wamug emails. I can quickly look up any old email I want to that folder 
>> alone).
>> So my Inbox and Sent items are pretty much empty. Bar any I want t

Re: MAIL BOX

[Julie Bedford]

Hi Daniel,

The way you described your mail set up with filing emails, is pretty much the 
same way (if  not so intricate) as the way I do mine, but only with selected 
emails and the rest I leave in the In Box to refer back to when I need to.  I 
sometimes need to refer back to say 2010 - so I know where you are coming from. 
 

After reading your email, perhaps the problem is that I upgraded my iMac a 
while ago to Majove, in order to follow MYOB requirements, but left the 
networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now too 
old).  So the Mail will be different.  Could this be the problems?  These are 
the only two devices I use. I haven’t any smart boxes, folders or rules either. 
 On the iinet server, I have it set to delete after one month, but I am sure 
that wouldn’t be interfering with my iMac, as it never has done in the past 
with the MacPro.  

I have just gone onto the iinet web server and it does say I’ve exceeded my 
quota.  So assume I need to delete from the server some emails ! It’s getting 
late and will have to sort out tomorrow.

Cheers
Jewels


> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> When you create a new folder in Mail, you can choose to create it on the 
> “IMAP” selection (eg at iinet), or “On My Mac”. 
> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
> menu, and the “Location” you want to have this set to “On My Mac”. (It 
> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t see 
> it)….
> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
> a header called “On My Mac”. This is where all your stored emails will show. 
> You can then have sub folders in these as well.
> For example. I have On My Mac. Then under that I have a folder called 
> MacWizardry. Inside that I have a folder called Customers. Inside that are 
> two folders one called A;L and one called M-Z. And then inside those folders 
> are my regular clients I see all the time. I then have a “non standard” 
> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store all 
> my In’s and outs emails. I can go back 19 years of emails for any one person. 
> All stored locally on my computer and not on my server. So I can look up any 
> emails I want at any time.
> And you can then have many many folders for different things. (My example is 
> just a few folders, but I have lots and lots more. Folders and then sub 
> folders inside those.
> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
> emails and want to save them.
> As an example I have main folder called Computers and then one of the 
> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
> odd wamug emails. I can quickly look up any old email I want to that folder 
> alone).
> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
> follow up for the day or week. Anything else is filed away on my “main 
> computer” My other devices are just “slaves”. I answer emails from them, but 
> file away on just one computer only.
> 
> But that can help store away emails.
> 
> Back to your deleting emails.
> I’m assuming you have other devices collecting email as well? Are they all 
> set to IMAP for the same email as well? Are you deleting from other devices?
> As Mail itself doesn’t really have a “delete from Inbox” setting. It does for 
> Trash…but it doesn’t for anything else. So without knowing or seeing all of 
> the setup, it’s a bit hard to give a full answer unfortunately. As if all 
> using IMAP, then they *should* all be saved in the Inbox. It’s only the Trash 
> folder that deletes after a week/month etc is a setting for.
> So in theory it shouldn’t be doing it from the Inbox.
> Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything 
> like that set up? As they’re the only thing I can think that could be causing 
> the issue. (Or if you have more then one device doing emails, and they have 
> different settings or rules etc.
> Even the iPhone and iPad (though slightly different) only have the delete 
> after x time - but again, it only applies to “Deleted Messages”, not the 
> actual Inbox.
> And I had a quick look at my iinet webmail and can’t see any settings there 
> either that have a “delete after x time”,..so I wouldn’t think it’s coming 
> from there either.
> 
> If you log in to iinet webmail, does it show that there is plenty of space 
> available on the server? (You can use webmail.iinet.net.au with full email 
> address and password to log in and check).
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
&g

Re: MAIL

[Daniel Kerr]

Hi Jewels

OK,..so part of your mail issue could be related to one computer using POP and 
the other using IMAP. As they’re both different “protocols”. So if the POP3 one 
is “downloading” or removing from the server,..then it will be affecting the 
IMAP one. You really want them using the same protocol. - ie both POP3 or both 
IMAP.
It depends on how you want to use Mail really…..

In regards to the settings. Where you went to Outoing Mail Server and then 
clicked Advanced tab. On the left of that, should be “Server Settings” tab.
Click on that, and you want to make sure that both Username and password are 
filled in.
It should read.
Username - jew...@iinet.net.au
Password - your password
Host Name - mail.iinet.net.au
Authentication set to “Password” (or if using iinet as your ISP, you can set 
this to None).

I generally have “Automatically manage connection Settings unticked” and the 
allow insecure authentication also unticked.

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 20 Nov 2019, at 12:45 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
>  
> Thanks for the instructions.
> 
> Okay, Right hand side hit on the jew...@iinet.net.au address, now on the 
> right hand side I have showing :
> 
>  
> Account Type POP (on my networked iMac it is IMAP)
> 
> Then my alias
> 
> Email address:  jew...@iinet.net.au
> 
> Full nameJulie etc
> 
> Incoming Mail Server - mail.iinet.net.au (which is shadowed)
> 
> User Name: jew...@iinet.net.au
> 
> Password - filled in
> 
> Outgoing Mail Server (SMTP) - mail.iinet.net.au
> 
> TLS Certificate - ‘None’
> 
>  
> Under “Advanced” tab
> 
> I have the Port showing and underneath that -
> 
> Authentication - Password
> 
> Then a box unticked “allow insecure authentication”
> 
>  
> Hope this make sense
> 
>  
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> Most emails sent if you’re on the same server shouldn’t need authentication 
>> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
>> sending emails on a different network connection (or travel on different 
>> wireless connections that use different internet/ISPs) then authentication 
>> is needed (eg using iinet email but say on a Telstra or Optus network).
>> This setting can be found in - 
>> 
>> Mail = Preferences - Accounts - click on email account on left hand side. On 
>> right hand side, go to Server Settings.
>> Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
>> drown menu (if you have set ti automatically manage connection settings this 
>> can be slightly different).
>> Go to Edit SMTP Server List (or you’ll want the follow details near where it 
>> says “host name”.)
>> Under Server Settings, you may have Authentication set to “Password”. Above 
>> this, you want the full iinet email address and the email password).
>> Or if you using iinet email on the iinet internet, you can change 
>> Authentication to “None”.
>> Then click OK.
>> 
>> That should get it working for you.
>> Kind regards
>> Daniel
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   <http://www.macwizardry.com.au>
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
>>> 
>>> 
>>> Hi
>>> 
>>> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find 
>>> I can’t send emails.
>>> The message I get is “:  Cannot Send Message Using the server 
>>> mail.iinet.net.au” The server response was
>>> ‘authentication required’
>>> Any s

Re: MAIL BOX

[Daniel Kerr]

Hi Julie

When you create a new folder in Mail, you can choose to create it on the “IMAP” 
selection (eg at iinet), or “On My Mac”. 
Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
menu, and the “Location” you want to have this set to “On My Mac”. (It doesn’t 
mean it’s stored as a folder on the actual hard drive you can see (well, it 
kinda is,..but it’s hidden,..but for this lets pretend we don’t see it)….
So in Apple Mail down the left hand side where the Mailboxes are, you’ll see a 
header called “On My Mac”. This is where all your stored emails will show. You 
can then have sub folders in these as well.
For example. I have On My Mac. Then under that I have a folder called 
MacWizardry. Inside that I have a folder called Customers. Inside that are two 
folders one called A;L and one called M-Z. And then inside those folders are my 
regular clients I see all the time. I then have a “non standard” folder called 
OC 2019, OC 2018, OC 2017 etc. Inside these folders I store all my In’s and 
outs emails. I can go back 19 years of emails for any one person. All stored 
locally on my computer and not on my server. So I can look up any emails I want 
at any time.
And you can then have many many folders for different things. (My example is 
just a few folders, but I have lots and lots more. Folders and then sub folders 
inside those.
I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
emails and want to save them.
As an example I have main folder called Computers and then one of the 
subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 odd 
wamug emails. I can quickly look up any old email I want to that folder alone).
So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
follow up for the day or week. Anything else is filed away on my “main 
computer” My other devices are just “slaves”. I answer emails from them, but 
file away on just one computer only.

But that can help store away emails.

Back to your deleting emails.
I’m assuming you have other devices collecting email as well? Are they all set 
to IMAP for the same email as well? Are you deleting from other devices?
As Mail itself doesn’t really have a “delete from Inbox” setting. It does for 
Trash…but it doesn’t for anything else. So without knowing or seeing all of the 
setup, it’s a bit hard to give a full answer unfortunately. As if all using 
IMAP, then they *should* all be saved in the Inbox. It’s only the Trash folder 
that deletes after a week/month etc is a setting for.
So in theory it shouldn’t be doing it from the Inbox.
Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything 
like that set up? As they’re the only thing I can think that could be causing 
the issue. (Or if you have more then one device doing emails, and they have 
different settings or rules etc.
Even the iPhone and iPad (though slightly different) only have the delete after 
x time - but again, it only applies to “Deleted Messages”, not the actual Inbox.
And I had a quick look at my iinet webmail and can’t see any settings there 
either that have a “delete after x time”,..so I wouldn’t think it’s coming from 
there either.

If you log in to iinet webmail, does it show that there is plenty of space 
available on the server? (You can use webmail.iinet.net.au with full email 
address and password to log in and check).

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**


Please note : All email, phone and SMS support or consulting will now be 
charged. An invoice will be sent through on completion of support work.

> On 20 Nov 2019, at 12:26 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> I checked under the Server Settings and it is IMAP.  Excellent idea on saving 
> the emails On My Mac, especially as I am always going back referring to them. 
>  Excuse
> my ignorance, where do these files get stored though ?  meaning where would I 
> find the folder/emails.
> 
> All my inbox emails disappear after a month.  At the moment the oldest email 
> in the inbox  is dated 18 October 2019 and tomorrow it changes to 19 October. 
>  I’ve 
> never had this problem before either.
> 
> I had been relying on my MacPro which is networked to the iMac, but now Mail 
> on the MacPro is playing up but rather than confuse matters, I’ll ask for 
> some assistance in a separate email for the MacPro.  This has made me decide 
> this evening to purchase one of the new MacPro’s when it eventually becomes 
> available - even though it will cost a fortune. 
> 
> Thank you for offering to help
> 
> Jewels
> 
> 
>> On 19 Nov 2019, at 11:13 pm, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> Deleting from the inbox isn’t “standard” practice for email,…so could either 
>> be something

Re: MAIL

[Julie Bedford]

Hi Daniel,

 

Thanks for the instructions.

Okay, Right hand side hit on the jew...@iinet.net.au 
<mailto:jew...@iinet.net.au> address, now on the right hand side I have showing 
:

 

Account Type POP (on my networked iMac it is IMAP)

Then my alias

Email address:  jew...@iinet.net.au <mailto:jew...@iinet.net.au>
Full nameJulie etc

Incoming Mail Server - mail.iinet.net.au <http://mail.iinet.net.au/> (which is 
shadowed)

User Name: jewels@iinet. <mailto:jew...@iinet.hnet>net.au <http://net.au/>
Password - filled in

Outgoing Mail Server (SMTP) - mail.iinet.net.au <http://mail.iinet.net.au/>
TLS Certificate - ‘None’

 

Under “Advanced” tab

I have the Port showing and underneath that -

Authentication - Password

Then a box unticked “allow insecure authentication”

 

Hope this make sense

 

Jewels


> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> Most emails sent if you’re on the same server shouldn’t need authentication 
> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
> sending emails on a different network connection (or travel on different 
> wireless connections that use different internet/ISPs) then authentication is 
> needed (eg using iinet email but say on a Telstra or Optus network).
> This setting can be found in - 
> 
> Mail = Preferences - Accounts - click on email account on left hand side. On 
> right hand side, go to Server Settings.
> Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
> drown menu (if you have set ti automatically manage connection settings this 
> can be slightly different).
> Go to Edit SMTP Server List (or you’ll want the follow details near where it 
> says “host name”.)
> Under Server Settings, you may have Authentication set to “Password”. Above 
> this, you want the full iinet email address and the email password).
> Or if you using iinet email on the iinet internet, you can change 
> Authentication to “None”.
> Then click OK.
> 
> That should get it working for you.
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi
>> 
>> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
>> can’t send emails.
>> The message I get is “:  Cannot Send Message Using the server 
>> mail.iinet.net.au” The server response was
>> ‘authentication required’
>> Any suggestions ?
>> 
>> Thanks
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: MAIL

[Daniel Kerr]

Hi Julie

Most emails sent if you’re on the same server shouldn’t need authentication (ie 
if you’re sending iinet emails on the iinet server). However, if you’re sending 
emails on a different network connection (or travel on different wireless 
connections that use different internet/ISPs) then authentication is needed (eg 
using iinet email but say on a Telstra or Optus network).
This setting can be found in - 

Mail = Preferences - Accounts - click on email account on left hand side. On 
right hand side, go to Server Settings.
Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
drown menu (if you have set ti automatically manage connection settings this 
can be slightly different).
Go to Edit SMTP Server List (or you’ll want the follow details near where it 
says “host name”.)
Under Server Settings, you may have Authentication set to “Password”. Above 
this, you want the full iinet email address and the email password).
Or if you using iinet email on the iinet internet, you can change 
Authentication to “None”.
Then click OK.

That should get it working for you.
Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
> 
> 
> Hi
> 
> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
> can’t send emails.
> The message I get is “:  Cannot Send Message Using the server 
> mail.iinet.net.au” The server response was
> ‘authentication required’
> Any suggestions ?
> 
> Thanks
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: MAIL BOX

[Julie Bedford]

Hi Daniel,

I checked under the Server Settings and it is IMAP.  Excellent idea on saving 
the emails On My Mac, especially as I am always going back referring to them.  
Excuse
my ignorance, where do these files get stored though ?  meaning where would I 
find the folder/emails.

All my inbox emails disappear after a month.  At the moment the oldest email in 
the inbox  is dated 18 October 2019 and tomorrow it changes to 19 October.  
I’ve 
never had this problem before either.

I had been relying on my MacPro which is networked to the iMac, but now Mail on 
the MacPro is playing up but rather than confuse matters, I’ll ask for some 
assistance in a separate email for the MacPro.  This has made me decide this 
evening to purchase one of the new MacPro’s when it eventually becomes 
available - even though it will cost a fortune. 

Thank you for offering to help

Jewels


> On 19 Nov 2019, at 11:13 pm, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> Deleting from the inbox isn’t “standard” practice for email,…so could either 
> be something in the account itself or the settings.
> How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
> As I have POP3 and IMAP accounts and have never had email deleted from it at 
> all.
> 
> So might need a bit more info to advise.
> 
> As a “short term’” fix, you could create a folder in Apple Mail “On My Mac” 
> and put older emails in to folders there,..rather then in the Inbox.
> This saves them all on the computer rather then in the Inbox.
> (There’s a whole other long post on the benefits of doing this, rather then 
> leaving lots and lots of emails in Inbox, Sent etc). Saving them in “On My 
> Mac” folders is more beneficial generally).
> 
> Is it just an iinet address or another? 
> Let us know the above and we can try and help.
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 19 Nov 2019, at 11:05 pm, Julie Bedford  wrote:
>> 
>> HI Stephen
>> 
>> Thanks for the assistance. I already have the Erase Deleted Messages as 
>> Never, but
>> its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
>> going back to my
>> in box for work, so I really need to keep them all in the In Box.  On my 
>> MacPro (on El Capitan), the emails
>> stay in the In Box until I delete them, which is how I prefer it.  Just 
>> can’t seem to work out
>> how to set up the iMac in the same way.
>> 
>> Thanks
>> 
>> Jewels
>> 
>>> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
>>> 
>>> Hi Jewels.
>>> 
>>> I now use Mac OS Catalina, but I don’t think this has changed.
>>> So I just took a look at mine.
>>> 
>>> Mail/Preferences/Accounts
>>> Then click on "Mailbox Behaviours"
>>> Then in the box “Erase Deleted Messages” select “Never”
>>> 
>>> I have mine selected for “After One Month"
>>> 
>>>> On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
>>>> 
>>>> 
>>>> Hi
>>>> 
>>>> I have an iMac O/S Mojave and am unable to alter the behaviours in the 
>>>> Mail Preferences so that my Inbox does not delete my emails.
>>>> I have managed to figure out how to retain the sent emails now, but am 
>>>> finding the Mail Behaviour options a little ambiguous to say the least
>>>> and  can only manage to save my inbox for a month.  Under the ’sent 
>>>> mailbox’ option in Preferences it does not list an ‘Inbox’. My
>>>> mail application does show an inbox though.
>>>> 
>>>> Would be grateful if anyone can give me a step to step instruction on how 
>>>> not to have my inbox emails automatically deleted.
>>>> 
>>>> Many thanks
>>>> 
>>>> Jewels
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 

MAIL

[Julie Bedford]

Hi

I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
can’t send emails.
The message I get is “:  Cannot Send Message Using the server mail.iinet.net.au 
<http://mail.iinet.net.au/>” The server response was
‘authentication required’
Any suggestions ?

Thanks
Jewels

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Re: MAIL BOX

[Daniel Kerr]

Hi Julie

Deleting from the inbox isn’t “standard” practice for email,…so could either be 
something in the account itself or the settings.
How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
As I have POP3 and IMAP accounts and have never had email deleted from it at 
all.

So might need a bit more info to advise.

As a “short term’” fix, you could create a folder in Apple Mail “On My Mac” and 
put older emails in to folders there,..rather then in the Inbox.
This saves them all on the computer rather then in the Inbox.
(There’s a whole other long post on the benefits of doing this, rather then 
leaving lots and lots of emails in Inbox, Sent etc). Saving them in “On My Mac” 
folders is more beneficial generally).

Is it just an iinet address or another? 
Let us know the above and we can try and help.
Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 19 Nov 2019, at 11:05 pm, Julie Bedford  wrote:
> 
> HI Stephen
> 
> Thanks for the assistance. I already have the Erase Deleted Messages as 
> Never, but
> its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
> going back to my
> in box for work, so I really need to keep them all in the In Box.  On my 
> MacPro (on El Capitan), the emails
> stay in the In Box until I delete them, which is how I prefer it.  Just can’t 
> seem to work out
> how to set up the iMac in the same way.
> 
> Thanks
> 
> Jewels
> 
>> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
>> 
>> Hi Jewels.
>> 
>> I now use Mac OS Catalina, but I don’t think this has changed.
>> So I just took a look at mine.
>> 
>> Mail/Preferences/Accounts
>> Then click on "Mailbox Behaviours"
>> Then in the box “Erase Deleted Messages” select “Never”
>> 
>> I have mine selected for “After One Month"
>> 
>>> On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
>>> 
>>> 
>>> Hi
>>> 
>>> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
>>> Preferences so that my Inbox does not delete my emails.
>>> I have managed to figure out how to retain the sent emails now, but am 
>>> finding the Mail Behaviour options a little ambiguous to say the least
>>> and  can only manage to save my inbox for a month.  Under the ’sent 
>>> mailbox’ option in Preferences it does not list an ‘Inbox’. My
>>> mail application does show an inbox though.
>>> 
>>> Would be grateful if anyone can give me a step to step instruction on how 
>>> not to have my inbox emails automatically deleted.
>>> 
>>> Many thanks
>>> 
>>> Jewels
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
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Re: MAIL BOX

[Julie Bedford]

HI Stephen

Thanks for the assistance. I already have the Erase Deleted Messages as Never, 
but
its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
going back to my
in box for work, so I really need to keep them all in the In Box.  On my MacPro 
(on El Capitan), the emails
stay in the In Box until I delete them, which is how I prefer it.  Just can’t 
seem to work out
how to set up the iMac in the same way.

Thanks

Jewels

> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> I now use Mac OS Catalina, but I don’t think this has changed.
> So I just took a look at mine.
> 
> Mail/Preferences/Accounts
> Then click on "Mailbox Behaviours"
> Then in the box “Erase Deleted Messages” select “Never”
> 
> I have mine selected for “After One Month"
> 
>> On 19 Nov 2019, at 9:50 pm, Julie Bedford > <mailto:jew...@iinet.net.au>> wrote:
>> 
>> 
>> Hi
>> 
>> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
>> Preferences so that my Inbox does not delete my emails.
>> I have managed to figure out how to retain the sent emails now, but am 
>> finding the Mail Behaviour options a little ambiguous to say the least
>> and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
>> option in Preferences it does not list an ‘Inbox’. My
>> mail application does show an inbox though.
>> 
>> Would be grateful if anyone can give me a step to step instruction on how 
>> not to have my inbox emails automatically deleted.
>> 
>> Many thanks
>> 
>> Jewels
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: MAIL BOX

[Stephen Chape]

Hi Jewels.

I now use Mac OS Catalina, but I don’t think this has changed.
So I just took a look at mine.

Mail/Preferences/Accounts
Then click on "Mailbox Behaviours"
Then in the box “Erase Deleted Messages” select “Never”

I have mine selected for “After One Month"

> On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
> 
> 
> Hi
> 
> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
> Preferences so that my Inbox does not delete my emails.
> I have managed to figure out how to retain the sent emails now, but am 
> finding the Mail Behaviour options a little ambiguous to say the least
> and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
> option in Preferences it does not list an ‘Inbox’. My
> mail application does show an inbox though.
> 
> Would be grateful if anyone can give me a step to step instruction on how not 
> to have my inbox emails automatically deleted.
> 
> Many thanks
> 
> Jewels
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>


Regards,
Stephen Chape






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MAIL BOX

[Julie Bedford]

Hi

I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
Preferences so that my Inbox does not delete my emails.
I have managed to figure out how to retain the sent emails now, but am finding 
the Mail Behaviour options a little ambiguous to say the least
and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
option in Preferences it does not list an ‘Inbox’. My
mail application does show an inbox though.

Would be grateful if anyone can give me a step to step instruction on how not 
to have my inbox emails automatically deleted.

Many thanks

Jewels


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: MAIL PROBLEMS

[Daniel Kerr]

Hi Jewels

If Mail is definitely searching the correct Mailbox (as you can set it to 
search just one folder, just the Inbox, or “all folders”) then it could be an 
issue with the Spotlight search for it.
You can set it to “stop” searching in Spotlight, then after a few minutes 
“Removing” it again to make it start searching.
Another option is to remove the Envelope files which forces it to reindex email 
once it opens again.

With these things, you need to ensure you have a good backup before you start 
(just incase something goes wrong, you can then go back to the “original” files.

To do the rebuild of Spotlight and the “stop/go” solution, have a look at this 
link here - 
https://support.4it.com.au/article/search-not-working-or-incomplete-results-in-osx-el-capitan-mac-mail/
(Section 2 covers it. And Section 3 covers the removal of envelope files).

If still no success, then you can force Spotlight to “Reset” itself a few 
different ways, so this can sometimes help as well.
Again, ensure you have a good backup before you start. And you have to be 
“slightly comfortable “ in using Terminal for parts of this.
https://www.boxaid.com/blog/search-not-working-mac-el-capitan/

But either of those should hopefully get it working for you. (Start with the 
easy ones first, then work your way through to the later ones).

Hope that information helps.
Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 26 Aug 2019, at 8:49 pm, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Sadly no change.
> 
> Jewels
> 
>> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
>> 
>> Hi Ronni
>> 
>> Thanks for your prompt reply !
>> 
>> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
>> already selected as ‘in box’
>> 
>> 2. Mail already includes bin, junk etc
>> 
>> 3. I have synchronised, as suggested
>> 
>> 4. Spotlight suggestions was ticked already.
>> 
>> When I put a name in the search box in mail, it appears to only search ‘mail 
>> boxes’ and not the in box.  When I click the magnifying glass in the mail 
>> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has 
>> worked perfectly for years but not now.
>> 
>> I’ll do a shut down and see if mail updates.  I’ll get back to you either 
>> way.
>> 
>> Many thanks
>> 
>> Jewels
>> 
>>> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
>>> 
>>> Hi Jewels, 
>>> 
>>> • If a specific mailbox is selected in the Favourites bar, Mail 
>>> searches only that mailbox. To search all mailboxes instead, click All.
>>> • Mail may not be looking in the Bin or Junk mailboxes, or searching 
>>> encrypted messages. To include them when searching all mailboxes, choose 
>>> Mail > Preferences, click General, then select the options.
>>> • You may need to sync the mailboxes on your Mac with those on the mail 
>>> server. Choose Mailbox > Synchronise > [account].
>>> • The Mail folder (located in your home Library folder) may be excluded 
>>> from Spotlight searching. To check, choose Apple menu  > System 
>>> Preferences, click Spotlight, then click Privacy.
>>> Kind Regards,
>>>   Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
>>> 
>>>> Hi Jewels.
>>>> 
>>>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>>>> That should at least resolve the “Mail Deleting” issue.
>>>> 
>>>>> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
>>>>> 
>>>>> 
>>>>> Hi All,
>>>>> 
>>>>> I’m having a very frustrating time with my MacPro running El Capitan 
>>>>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>>>>> sent and received in the search bar.  I work from home and daily need to 
>>>>> locate older received / sent emails.  As you can imagine, it literally 
>>>>> takes me hours to locate a particular email.
&

Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Sadly no change.

Jewels

> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Thanks for your prompt reply !
> 
> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
> already selected as ‘in box’
> 
> 2. Mail already includes bin, junk etc
> 
> 3. I have synchronised, as suggested
> 
> 4. Spotlight suggestions was ticked already.
> 
> When I put a name in the search box in mail, it appears to only search ‘mail 
> boxes’ and not the in box.  When I click the magnifying glass in the mail 
> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
> perfectly for years but not now.
> 
> I’ll do a shut down and see if mail updates.  I’ll get back to you either way.
> 
> Many thanks
> 
> Jewels
> 
>> On 26 Aug 2019, at 3:12 PM, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Jewels, 
>> 
>> If a specific mailbox 
>> <https://support.apple.com/en-au/guide/mail/aside/mlhl6bb4f885/12.0/mac/10.14>
>>  is selected in the Favourites bar 
>> <https://support.apple.com/en-au/guide/mail/aside/mlhle218958b/12.0/mac/10.14>,
>>  Mail searches only that mailbox. To search all mailboxes instead, click All.
>> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
>> messages. To include them when searching all mailboxes, choose Mail > 
>> Preferences, click General, then select the options.
>> You may need to sync the mailboxes on your Mac with those on the mail server 
>> <https://support.apple.com/en-au/guide/mail/aside/mlhle586aecf/12.0/mac/10.14>.
>>  Choose Mailbox > Synchronise > [account].
>> The Mail folder (located in your home Library folder) may be excluded from 
>> Spotlight searching. To check, choose Apple menu  > System Preferences, 
>> click Spotlight, then click Privacy.
>> Kind Regards,
>>   Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 26 Aug 2019, at 3:06 pm, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>>> Hi Jewels.
>>> 
>>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>>> That should at least resolve the “Mail Deleting” issue.
>>> 
>>>> On 26 Aug 2019, at 2:59 pm, Julie Bedford >>> <mailto:jew...@iinet.net.au>> wrote:
>>>> 
>>>> 
>>>> Hi All,
>>>> 
>>>> I’m having a very frustrating time with my MacPro running El Capitan 
>>>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>>>> sent and received in the search bar.  I work from home and daily need to 
>>>> locate older received / sent emails.  As you can imagine, it literally 
>>>> takes me hours to locate a particular email.
>>>> 
>>>> I also have an imac running Mojave - the mail used to operate just fine 
>>>> until recently and now it deletes all incoming and outgoing emails approx 
>>>> a month old. 
>>>> 
>>>> Would be grateful if anyone can give me direction.
>>>> 
>>>> Jewels
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Stephen,

You have solved the puzzle on the iMac/Mojave for me.  Thank you so much.  I’ll 
remember that tip !

Cheers
Jewels

> On 26 Aug 2019, at 3:06 PM, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford > <mailto:jew...@iinet.net.au>> wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Thanks for your prompt reply !

1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
already selected as ‘in box’

2. Mail already includes bin, junk etc

3. I have synchronised, as suggested

4. Spotlight suggestions was ticked already.

When I put a name in the search box in mail, it appears to only search ‘mail 
boxes’ and not the in box.  When I click the magnifying glass in the mail 
search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
perfectly for years but not now.

I’ll do a shut down and see if mail updates.  I’ll get back to you either way.

Many thanks

Jewels

> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
> 
> Hi Jewels, 
> 
> If a specific mailbox 
> <https://support.apple.com/en-au/guide/mail/aside/mlhl6bb4f885/12.0/mac/10.14>
>  is selected in the Favourites bar 
> <https://support.apple.com/en-au/guide/mail/aside/mlhle218958b/12.0/mac/10.14>,
>  Mail searches only that mailbox. To search all mailboxes instead, click All.
> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
> messages. To include them when searching all mailboxes, choose Mail > 
> Preferences, click General, then select the options.
> You may need to sync the mailboxes on your Mac with those on the mail server 
> <https://support.apple.com/en-au/guide/mail/aside/mlhle586aecf/12.0/mac/10.14>.
>  Choose Mailbox > Synchronise > [account].
> The Mail folder (located in your home Library folder) may be excluded from 
> Spotlight searching. To check, choose Apple menu  > System Preferences, click 
> Spotlight, then click Privacy.
> Kind Regards,
>   Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 26 Aug 2019, at 3:06 pm, Stephen Chape  <mailto:chap...@bigpond.com>> wrote:
> 
>> Hi Jewels.
>> 
>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>> That should at least resolve the “Mail Deleting” issue.
>> 
>>> On 26 Aug 2019, at 2:59 pm, Julie Bedford >> <mailto:jew...@iinet.net.au>> wrote:
>>> 
>>> 
>>> Hi All,
>>> 
>>> I’m having a very frustrating time with my MacPro running El Capitan 
>>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>>> sent and received in the search bar.  I work from home and daily need to 
>>> locate older received / sent emails.  As you can imagine, it literally 
>>> takes me hours to locate a particular email.
>>> 
>>> I also have an imac running Mojave - the mail used to operate just fine 
>>> until recently and now it deletes all incoming and outgoing emails approx a 
>>> month old. 
>>> 
>>> Would be grateful if anyone can give me direction.
>>> 
>>> Jewels
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
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Re: MAIL PROBLEMS

[Ronni Brown]

Hi Jewels, 

If a specific mailbox is selected in the Favourites bar, Mail searches only 
that mailbox. To search all mailboxes instead, click All.
Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
messages. To include them when searching all mailboxes, choose Mail > 
Preferences, click General, then select the options.
You may need to sync the mailboxes on your Mac with those on the mail server. 
Choose Mailbox > Synchronise > [account].
The Mail folder (located in your home Library folder) may be excluded from 
Spotlight searching. To check, choose Apple menu  > System Preferences, click 
Spotlight, then click Privacy.
Kind Regards,
  Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: MAIL PROBLEMS

[Stephen Chape]

Hi Jewels.

In Mail got to Preferences/Accounts/Mailbox Behaviours
That should at least resolve the “Mail Deleting” issue.

> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
> 
> 
> Hi All,
> 
> I’m having a very frustrating time with my MacPro running El Capitan 
> 10.11.16.  About 2 months ago, I found I was unable to search for emails sent 
> and received in the search bar.  I work from home and daily need to locate 
> older received / sent emails.  As you can imagine, it literally takes me 
> hours to locate a particular email.
> 
> I also have an imac running Mojave - the mail used to operate just fine until 
> recently and now it deletes all incoming and outgoing emails approx a month 
> old. 
> 
> Would be grateful if anyone can give me direction.
> 
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>


Regards,
Stephen Chape






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MAIL PROBLEMS

[Julie Bedford]

Hi All,

I’m having a very frustrating time with my MacPro running El Capitan 10.11.16.  
About 2 months ago, I found I was unable to search for emails sent and received 
in the search bar.  I work from home and daily need to locate older received / 
sent emails.  As you can imagine, it literally takes me hours to locate a 
particular email.

I also have an imac running Mojave - the mail used to operate just fine until 
recently and now it deletes all incoming and outgoing emails approx a month 
old. 

Would be grateful if anyone can give me direction.

Jewels
 
-- The WA Macintosh User Group Mailing List --
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Re: Rules Mac Mail

[Jennifer Lefroy]

Thank you Ronni, I have been in Rottnest, hence the delay in replying, but
I will go carefully through the procedure you have detailed to make sure
all is covered. I am not sure if that will obviate my question about the
request for a description.  (I notice I didn't check that original email
and typed in a mysterious "toad Ewell)

I note too that spam appears in mail on my  iPad or phone which does not
come onto my Mac desktop even as junk.

Best wishes,
Jennifer

On Fri, 21 Jun 2019 at 13:12, Ronda Brown  wrote:

> Hi Jennifer,
>
> For spam that does make it as far as your Mac, Mail’s built-in junk mail
> filter is your next line of defence.
> But you have to turn it on and set it correctly for it to be of any use.
>
> Did you originally set up *Junk Mail* in Mail?  *Mail > Preferences -
> Junk Mail?*
> If not Follow these steps:
>
> • Go Mail > Preferences > Junk Mail.
>
> • Make sure “Enable junk mail filtering” is checked.
>
> • Under “When junk mail arrives,” select “Move it to the Junk mailbox.”
>
> • Make sure these checkboxes are checked:
>
> • ‣  “Sender of message is in my Contacts”
>
> • ‣  “Sender of message is in my Previous Recipients”
>
> These will help prevent Mail from misidentifying legitimate messages as
> spam.
>
> 5. Uncheck “Message is addressed using my full name.”
>
>
> You will then need to *Train Your Junk Mail Filter*
>
> Mail’s Junk Mail filter gets smarter and more accurate as you use it— but
> only if you tell it the truth! That means always correcting it when it
> makes a mistake.
> If Mail fails to move a spam message to Junk, select it and click the
> Junk  [image: page130image3806464]button on the toolbar.
>
> In addition, scan your Junk mailbox every few days or so to make sure Mail
> hasn’t mistakenly marked a good message as spam. If you find a
> legitimate message, select it, click the Not Junk  [image:
> page130image1818400]button on the toolbar or click the Move to Inbox
> button at the top of the message; either way, Mail both marks the message
> as *Not Junk* *and returns it to your Inbox*. (If you don’t see the Junk  
> [image:
> page130image1808096]or Not Junk  [image: page130image3810944]button,
> that’s because they’re the same button—the name changes depending on
> whether Mail thinks the selected message is spam or not.)
>
> Kind regards,
>
> Ronni
>
> On 21 Jun 2019, at 11:41 am, Jennifer Lefroy 
> wrote:
>
> Thank you Ronni, but I use gmail only for WAMUG.  I use Mac Mail for my
> other two accounts for which I need the rules I think.
>
> Kind regards,
> Jennifer
>
> On Fri, 21 Jun 2019 at 06:51, Ronda Brown  wrote:
>
>> Hi Jennifer,
>>
>> You are using Gmail so you shouldn’t have to wait until your email
>> arrives in Mail to filter out spam.
>> Gmail spam filtering happens server-side ‘behind the scenes’.
>> If you find a message in your Junk mailbox that Gmail has incorrectly
>> marked as spam, you can simply drag it to your Inbox and Gmail will then be
>> less likely to filter out a similar message in the future.
>>
>> You can Mark the email as Spam in Gmail. 1. Select the email -2. Click
>> Report spam
>> Note: When you click Report spam or manually move an email into your Spam
>> folder, Google will receive a copy of the email and may analyze it to help
>> protect users from spam and abuse.
>>
>>
>> https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2
>> >
>>
>> Kind regards,
>>
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> macOS High Sierra 10.13.6
>>
>> On 20 Jun 2019, at 6:21 pm, Jennifer Lefroy 
>> wrote:
>>
>> Good Evening Everyone,  I have been trying to set yet another rule for
>> moving incoming spam to junk, but I am being asked to put in a description
>> at the toad Ewell as the individual condition.  I don't remember doing this
>> before and have not been able to find on Google what it refers to.  Can
>> anyone help, please?
>>
>> Regards,
>> Jennifer Lefroy
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - <
>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>
>>
>>
>
>
>
> -- The WA Macintosh User Group Mailing List --
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> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Rules Mac Mail

[Ronda Brown]

Hi Jennifer,

For spam that does make it as far as your Mac, Mail’s built-in junk mail filter 
is your next line of defence. 
But you have to turn it on and set it correctly for it to be of any use.

Did you originally set up Junk Mail in Mail?  Mail > Preferences - Junk Mail?
If not Follow these steps:

• Go Mail > Preferences > Junk Mail.

• Make sure “Enable junk mail filtering” is checked.

• Under “When junk mail arrives,” select “Move it to the Junk mailbox.”

• Make sure these checkboxes are checked:

• ‣  “Sender of message is in my Contacts”

• ‣  “Sender of message is in my Previous Recipients”

These will help prevent Mail from misidentifying legitimate messages as spam.

5. Uncheck “Message is addressed using my full name.”


You will then need to Train Your Junk Mail Filter

Mail’s Junk Mail filter gets smarter and more accurate as you use it— but only 
if you tell it the truth! That means always correcting it when it makes a 
mistake. 
If Mail fails to move a spam message to Junk, select it and click the Junk  
button on the toolbar. 

In addition, scan your Junk mailbox every few days or so to make sure Mail 
hasn’t mistakenly marked a good message as spam. If you find a legitimate 
message, select it, click the Not Junk  button on the toolbar or click the Move 
to Inbox button at the top of the message; either way, Mail both marks the 
message as Not Junk and returns it to your Inbox. (If you don’t see the Junk  
or Not Junk  button, that’s because they’re the same button—the name changes 
depending on whether Mail thinks the selected message is spam or not.)

Kind regards,

Ronni

> On 21 Jun 2019, at 11:41 am, Jennifer Lefroy  
> wrote:
> 
> Thank you Ronni, but I use gmail only for WAMUG.  I use Mac Mail for my other 
> two accounts for which I need the rules I think.
> 
> Kind regards,
> Jennifer
> 
> On Fri, 21 Jun 2019 at 06:51, Ronda Brown  <mailto:ro...@mac.com>> wrote:
> Hi Jennifer,
> 
> You are using Gmail so you shouldn’t have to wait until your email arrives in 
> Mail to filter out spam. 
> Gmail spam filtering happens server-side ‘behind the scenes’. 
> If you find a message in your Junk mailbox that Gmail has incorrectly marked 
> as spam, you can simply drag it to your Inbox and Gmail will then be less 
> likely to filter out a similar message in the future.
> 
> You can Mark the email as Spam in Gmail. 1. Select the email -2. Click Report 
> spam
> Note: When you click Report spam or manually move an email into your Spam 
> folder, Google will receive a copy of the email and may analyze it to help 
> protect users from spam and abuse.
> 
> https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2
>  
> <https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2>>
> 
> Kind regards,
> 
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
>> On 20 Jun 2019, at 6:21 pm, Jennifer Lefroy > <mailto:lefroy.jenni...@gmail.com>> wrote:
>> 
>> Good Evening Everyone,  I have been trying to set yet another rule for 
>> moving incoming spam to junk, but I am being asked to put in a description 
>> at the toad Ewell as the individual condition.  I don't remember doing this 
>> before and have not been able to find on Google what it refers to.  Can 
>> anyone help, please?
>> 
>> Regards,
>> Jennifer Lefroy
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 




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Re: Rules Mac Mail

[Jennifer Lefroy]

Thank you Ronni, but I use gmail only for WAMUG.  I use Mac Mail for my
other two accounts for which I need the rules I think.

Kind regards,
Jennifer

On Fri, 21 Jun 2019 at 06:51, Ronda Brown  wrote:

> Hi Jennifer,
>
> You are using Gmail so you shouldn’t have to wait until your email arrives
> in Mail to filter out spam.
> Gmail spam filtering happens server-side ‘behind the scenes’.
> If you find a message in your Junk mailbox that Gmail has incorrectly
> marked as spam, you can simply drag it to your Inbox and Gmail will then be
> less likely to filter out a similar message in the future.
>
> You can Mark the email as Spam in Gmail. 1. Select the email -2. Click
> Report spam
> Note: When you click Report spam or manually move an email into your Spam
> folder, Google will receive a copy of the email and may analyze it to help
> protect users from spam and abuse.
>
>
> https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2
> >
>
> Kind regards,
>
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> macOS High Sierra 10.13.6
>
> On 20 Jun 2019, at 6:21 pm, Jennifer Lefroy 
> wrote:
>
> Good Evening Everyone,  I have been trying to set yet another rule for
> moving incoming spam to junk, but I am being asked to put in a description
> at the toad Ewell as the individual condition.  I don't remember doing this
> before and have not been able to find on Google what it refers to.  Can
> anyone help, please?
>
> Regards,
> Jennifer Lefroy
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
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Re: Rules Mac Mail

[Ronda Brown]

Hi Jennifer,

You are using Gmail so you shouldn’t have to wait until your email arrives in 
Mail to filter out spam. 
Gmail spam filtering happens server-side ‘behind the scenes’. 
If you find a message in your Junk mailbox that Gmail has incorrectly marked as 
spam, you can simply drag it to your Inbox and Gmail will then be less likely 
to filter out a similar message in the future.

You can Mark the email as Spam in Gmail. 1. Select the email -2. Click Report 
spam
Note: When you click Report spam or manually move an email into your Spam 
folder, Google will receive a copy of the email and may analyze it to help 
protect users from spam and abuse.

https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2
 
<https://support.google.com/mail/answer/1366858?co=GENIE.Platform%3DDesktop=en=2>>

Kind regards,

Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 20 Jun 2019, at 6:21 pm, Jennifer Lefroy  wrote:
> 
> Good Evening Everyone,  I have been trying to set yet another rule for moving 
> incoming spam to junk, but I am being asked to put in a description at the 
> toad Ewell as the individual condition.  I don't remember doing this before 
> and have not been able to find on Google what it refers to.  Can anyone help, 
> please?
> 
> Regards,
> Jennifer Lefroy
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Rules Mac Mail

[Jennifer Lefroy]

Good Evening Everyone,  I have been trying to set yet another rule for
moving incoming spam to junk, but I am being asked to put in a description
at the toad Ewell as the individual condition.  I don't remember doing this
before and have not been able to find on Google what it refers to.  Can
anyone help, please?

Regards,
Jennifer Lefroy
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Deleting in Mail

[Brian Risbey]

Hi Everyone

I discovered that Mail is hogging 140gb of my SSD.

So, I decided to a major select and delete.

it wasn’t successful, perhaps these selected emails (maybe 14) going back 
to 2005… are now in 'transfer limbo’ now I can’t move them to the trash, as I 
get the error message:

“1162275.emlx” couldn’t be copied to “Messages” because an item with the same 
name already exists. and yes I can only see one email in Mail Trash, and when I 
delete that email it reappears back the folder I just deleted it from.

Yes, Mail Trash is empty, have emptied Mail Trash various ways, but no 
improvement.

Tried restarting machine, resetting PRAM… deleting the Mail prefences list.

'What Size’ app. indicated the V3 file in the Library for Mail was the large 
file and there is evidence of Rebuilds, which are also large and old.

Bit frustrated, 

What is the next step?

Brian

MacBookPro 2008
10.11.6 
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Re: Mail

[Ronni Brown]

Hello Brett,

It looks like you haven’t  “set up” 100% correctly for an IMAP account. You 
could check with your hosting people.
You basically need to change the IMAP path to either use INBOX, as looks like 
you don’t have that set - hence the “folders” are being subfolders on the main 
“Inbox” or they are being further down the list.

The Inbox subfolders represent individual email accounts. You can't just create 
them. 
You can’t create subfolders of Inbox. 
When you add mailboxes in this way they do not show up under the account in the 
inbox, but on the bottom of the sidebar (underneath the 
drafts/sent/junk/trash/etc.).

Inbox is not the place to archive messages. 
When I create a new mailbox it will create the folder but move it to the very 
bottom of the sidebar, and does not add it under the Inbox.
They will be created under on my Mac section .
And if you try to create the mail box and its subfolders in the main inbox of 
web mail account it is “not possible" the IMAP account is designed in such a 
manner.

<https://support.apple.com/en-au/guide/mail/create-or-delete-mailboxes-mlhlp1021/mac
 
<https://support.apple.com/en-au/guide/mail/create-or-delete-mailboxes-mlhlp1021/mac>>

Create mailboxes
In the Mail app on your Mac, choose Mailbox > New Mailbox.
Click the Location pop-up menu, then choose where to create the mailbox.
On My Mac: Mailboxes you create in On My Mac are local, meaning you can access 
them only on this computer.
Account: Mailboxes created on your email account’s mail server 
<https://support.apple.com/en-au/guide/mail/aside/mlhle586aecf/12.0/mac/10.14> 
can be accessed on any computer or device where you use the account 
<https://support.apple.com/en-au/guide/mail/aside/mail11920/12.0/mac/10.14>.
If you choose an existing mailbox as the location, the new mailbox is created 
within the existing mailbox — like a subfolder.

If you require more help on this subject I would suggest you make an 
appointment with Daniel Kerr ‘MacWizardry’ dan...@macwizardy.com.au 
<mailto:dan...@macwizardy.com.au> when he returns from his Christmas break.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 12 Jan 2019, at 8:47 am, Brett Curtis  wrote:
> 
> Still the same, Ronni :(
> I have a main Inbox (Which shows all emails received)  with my 3 email 
> addresses below that.  My iCloud, personal and business email.
> In the Business mailbox, I have 3 folders already.  As I am now ready to add 
> further folders to that to seperate a bit more.  I can create a sub folder in 
> one of those I have already created a while ago - See the “test” folder in 
> screenshot.
>  
> 
> When trying your suggestion, it was the same.  The location is already there 
> as it’s the folder as I’ve highlighted Magiclean as where I want the 
> additional subfolder to go.
> Again the mailbox appears for a second at the bottom of that column, then 
> disappears.  Same thing happens If I highlight “Inbox” to create a sub folder 
> there with the intent to move it downward in the hierarchy.
> 
> (Have directed this one to you and will report to the group when/if solution 
> is found.)
> 
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
> 04 0354 0354
> 
> 
> 
>> On 11 Jan 2019, at 10:12 am, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Brett,
>> 
>> I think you are almost there, but not quite :-)
>> If I understand you correctly you are trying to create a subfolder within an 
>> existing folder in Mail.
>> 
>> Try this:
>> 
>> 1. Select "New Mailbox" to create a custom mailbox folder. 
>> 2. Click the tab next to "Location" and select a destination in Mail to save 
>> your folder. 
>> 3. To create a subfolder within an existing folder in Mail, click it as your 
>> location. 
>> 4. Type a name for your folder into the field and click the "OK" button.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>> 
>>> On 11 Jan 2019, at 8:27 am, Brett Curtis >> <mailto:br...@magicleanwa.com.au>> wrote:
>>> 
>>> Mojave 10.14.1
>>> Mail 12.1
>>> 
>>> Regards
>>> Brett Curtis
>>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
>>> 04 0354 0354
>>> 
>>> 
>>> 
>>>> On 10 Jan 2019, at 4:17 pm, Ronni Brow

Re: Mail

[Ronni Brown]

Hi Brett,

I think you are almost there, but not quite :-)
If I understand you correctly you are trying to create a subfolder within an 
existing folder in Mail.

Try this:

1. Select "New Mailbox" to create a custom mailbox folder. 
2. Click the tab next to "Location" and select a destination in Mail to save 
your folder. 
3. To create a subfolder within an existing folder in Mail, click it as your 
location. 
4. Type a name for your folder into the field and click the "OK" button.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 11 Jan 2019, at 8:27 am, Brett Curtis  wrote:
> 
> Mojave 10.14.1
> Mail 12.1
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
> 04 0354 0354
> 
> 
> 
>> On 10 Jan 2019, at 4:17 pm, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hello Brett,
>> 
>> First before I can offer any help - What version of  macOS and Apple Mail 
>> are you using?
>> The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
>> features and design changes. 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>> 
>>> On 10 Jan 2019, at 12:31 pm, Brett Curtis >> <mailto:br...@magicleanwa.com.au>> wrote:
>>> 
>>> I’ve just returned to using Mail after a long break.
>>> My question is regarding opening a new sub folder to my business email.  
>>> Although I did this successfully a few months ago, I’m now having problems.
>>> I click on the mailbox and choose “New mailbox”
>>> I name the new one and press OK.  It appears for a second or so at the 
>>> bottom of the mailbox section, then disappears.
>>> If I try again, using the same name, it won’t let me, saying a mailbox of 
>>> that name already exists.
>>> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
>>> cannot move them up in the hierarchy.
>>> 
>>> tia
>>> 
>>> Regards
>>> Brett Curtis
>>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
>>> 04 0354 0354
>> 
>> 


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Re: Mail

[Brett Curtis]

Mojave 10.14.1
Mail 12.1

Regards
Brett Curtis
br...@magicleanwa.com.au
04 0354 0354



> On 10 Jan 2019, at 4:17 pm, Ronni Brown  wrote:
> 
> Hello Brett,
> 
> First before I can offer any help - What version of  macOS and Apple Mail are 
> you using?
> The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
> features and design changes. 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
> 
>> On 10 Jan 2019, at 12:31 pm, Brett Curtis > <mailto:br...@magicleanwa.com.au>> wrote:
>> 
>> I’ve just returned to using Mail after a long break.
>> My question is regarding opening a new sub folder to my business email.  
>> Although I did this successfully a few months ago, I’m now having problems.
>> I click on the mailbox and choose “New mailbox”
>> I name the new one and press OK.  It appears for a second or so at the 
>> bottom of the mailbox section, then disappears.
>> If I try again, using the same name, it won’t let me, saying a mailbox of 
>> that name already exists.
>> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
>> cannot move them up in the hierarchy.
>> 
>> tia
>> 
>> Regards
>> Brett Curtis
>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
>> 04 0354 0354
>> 
>> 
> 
> 
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Re: Mail

[Ronni Brown]

Hello Brett,

First before I can offer any help - What version of  macOS and Apple Mail are 
you using?
The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
features and design changes. 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 10 Jan 2019, at 12:31 pm, Brett Curtis  wrote:
> 
> I’ve just returned to using Mail after a long break.
> My question is regarding opening a new sub folder to my business email.  
> Although I did this successfully a few months ago, I’m now having problems.
> I click on the mailbox and choose “New mailbox”
> I name the new one and press OK.  It appears for a second or so at the bottom 
> of the mailbox section, then disappears.
> If I try again, using the same name, it won’t let me, saying a mailbox of 
> that name already exists.
> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
> cannot move them up in the hierarchy.
> 
> tia
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
> 04 0354 0354
> 
> 


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Re: Mail

[Barry Sexstone]

When the experts are looking at Brett’s problems perhaps they could advise me 
as to how I can combine Mailboxes.

Thanks

Barry

> On 10 Jan 2019, at 12:31 pm, Brett Curtis  wrote:
> 
> I’ve just returned to using Mail after a long break.
> My question is regarding opening a new sub folder to my business email.  
> Although I did this successfully a few months ago, I’m now having problems.
> I click on the mailbox and choose “New mailbox”
> I name the new one and press OK.  It appears for a second or so at the bottom 
> of the mailbox section, then disappears.
> If I try again, using the same name, it won’t let me, saying a mailbox of 
> that name already exists.
> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
> cannot move them up in the hierarchy.
> 
> tia
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
> 04 0354 0354
> 
> 
> 
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Mail

[Brett Curtis]

I’ve just returned to using Mail after a long break.
My question is regarding opening a new sub folder to my business email.  
Although I did this successfully a few months ago, I’m now having problems.
I click on the mailbox and choose “New mailbox”
I name the new one and press OK.  It appears for a second or so at the bottom 
of the mailbox section, then disappears.
If I try again, using the same name, it won’t let me, saying a mailbox of that 
name already exists.
I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
cannot move them up in the hierarchy.

tia

Regards
Brett Curtis
br...@magicleanwa.com.au
04 0354 0354



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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi Ronni.
Another email from JC.

Great Stephen…this issue seems to have started with El Capitan (or at least got 
recurring with it) and the solutions offered (even those from Apple itself) 
seem to work only temporarily. Some of those that did a OS update got the issue 
resolved, but some didn’t resolve it like that or even by 
reinstalling/restoring the OS.

JC.

> On 13 Aug 2018, at 6:14 am, Ronda Brown  wrote:
> 
> Thanks Stephen,
> 
> Interesting, are all his Macs running the latest version of High Sierra? 
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 12 Aug 2018, at 10:32 pm, Stephen Chape  <mailto:chap...@bigpond.com>> wrote:
> 
>> Sorry Ronni.
>> Duurrggghh …. I forget to paste in the text.
>> Here it is:-
>> 
>> Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, 
>> so took the liberty to reply directly to your email.
>> 
>> Having said that just let me add that I have two machines at home (iMac and 
>> MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
>> older than 30 days on all of them as expected…on POP accounts. On the other 
>> hand a quick Google search shows that you are not alone.
>> 
>> Best regards,
>> JC
>> 
>> 
>>> On 12 Aug 2018, at 9:00 pm, Ronda Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Ummm, Stephen... where is the details of this off post reply??
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 10 Aug 2018, at 11:31 pm, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>>> Hi folks.
>>>> 
>>>> FYI
>>>> 
>>>> Just received this off post reply.
>>>> Interesting !
>>>> 
>>>> 
>>>>> On 9 Aug 2018, at 10:39 pm, Stephen Chape >>>> <mailto:chap...@bigpond.com>> wrote:
>>>>> 
>>>>> Ta Ronni.
>>>>> At least I know why now.
>>>>> 
>>>>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown >>>>> <mailto:ro...@mac.com>> wrote:
>>>>>> 
>>>>>> Hi Stephen,
>>>>>> 
>>>>>> I’ve found the setting doesn’t work with POP accounts, but does with 
>>>>>> IMAP.
>>>>>> 
>>>>>> Regards,
>>>>>> 
>>>>>> Ronni
>>>>>> 
>>>>>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape >>>>>> <mailto:chap...@bigpond.com>> wrote:
>>>>>>> 
>>>>>>> Hi Ronni.
>>>>>>> It is POP.
>>>>>>> 
>>>>>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown >>>>>>> <mailto:ro...@mac.com>> wrote:
>>>>>>>> 
>>>>>>>> Hi Stephen,
>>>>>>>> 
>>>>>>>> Is this an IMAP or POP email account?
>>>>>>>> 
>>>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape >>>>>>> <mailto:chap...@bigpond.com>> wrote:
>>>>>>>> 
>>>>>>>>> Hi folks.
>>>>>>>>> This is something I have mentioned in the past, but never really 
>>>>>>>>> resolved.
>>>>>>>>> 
>>>>>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 
>>>>>>>>> month.
>>>>>>>>> 
>>>>>>>>> This used to happen on my older 2012 iMac (which my wife now uses. 
>>>>>>>>> And it still does.)
>>>>>>>>> But it also happens on my newer 2017 iMac.
>>>>>>>>> 
>>>>>>>>> I MUST be missing something in Preferences for Mail !
>>>>>>>>> Any ideas would be most welcome ?
>>>>>>>>> 
>>>>>>>>> Regards,
>>>>>>>>> Stephen Chape
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>

Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi Ronni.
Got this reply just now.

Hi Stephen…one iMac and the MacBookPro are running High Sierra and the other 
iMac is running El Capitan. On further inquiry, my daughter’s MacBookPro is 
running High Sierra and email will NOT automatically delete after 30 days on 
her machine on a POP account…changing Preference setting to delete on quitting 
Mail app works, but not on 30 days.

Best regards,
JC

> On 13 Aug 2018, at 6:14 am, Ronda Brown  wrote:
> 
> Thanks Stephen,
> 
> Interesting, are all his Macs running the latest version of High Sierra? 
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 12 Aug 2018, at 10:32 pm, Stephen Chape  <mailto:chap...@bigpond.com>> wrote:
> 
>> Sorry Ronni.
>> Duurrggghh …. I forget to paste in the text.
>> Here it is:-
>> 
>> Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, 
>> so took the liberty to reply directly to your email.
>> 
>> Having said that just let me add that I have two machines at home (iMac and 
>> MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
>> older than 30 days on all of them as expected…on POP accounts. On the other 
>> hand a quick Google search shows that you are not alone.
>> 
>> Best regards,
>> JC
>> 
>> 
>>> On 12 Aug 2018, at 9:00 pm, Ronda Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Ummm, Stephen... where is the details of this off post reply??
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 10 Aug 2018, at 11:31 pm, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>>> Hi folks.
>>>> 
>>>> FYI
>>>> 
>>>> Just received this off post reply.
>>>> Interesting !
>>>> 
>>>> 
>>>>> On 9 Aug 2018, at 10:39 pm, Stephen Chape >>>> <mailto:chap...@bigpond.com>> wrote:
>>>>> 
>>>>> Ta Ronni.
>>>>> At least I know why now.
>>>>> 
>>>>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown >>>>> <mailto:ro...@mac.com>> wrote:
>>>>>> 
>>>>>> Hi Stephen,
>>>>>> 
>>>>>> I’ve found the setting doesn’t work with POP accounts, but does with 
>>>>>> IMAP.
>>>>>> 
>>>>>> Regards,
>>>>>> 
>>>>>> Ronni
>>>>>> 
>>>>>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape >>>>>> <mailto:chap...@bigpond.com>> wrote:
>>>>>>> 
>>>>>>> Hi Ronni.
>>>>>>> It is POP.
>>>>>>> 
>>>>>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown >>>>>>> <mailto:ro...@mac.com>> wrote:
>>>>>>>> 
>>>>>>>> Hi Stephen,
>>>>>>>> 
>>>>>>>> Is this an IMAP or POP email account?
>>>>>>>> 
>>>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape >>>>>>> <mailto:chap...@bigpond.com>> wrote:
>>>>>>>> 
>>>>>>>>> Hi folks.
>>>>>>>>> This is something I have mentioned in the past, but never really 
>>>>>>>>> resolved.
>>>>>>>>> 
>>>>>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 
>>>>>>>>> month.
>>>>>>>>> 
>>>>>>>>> This used to happen on my older 2012 iMac (which my wife now uses. 
>>>>>>>>> And it still does.)
>>>>>>>>> But it also happens on my newer 2017 iMac.
>>>>>>>>> 
>>>>>>>>> I MUST be missing something in Preferences for Mail !
>>>>>>>>> Any ideas would be most welcome ?
>>>>>>>>> 
>>>>>>>>> Regards,
>>>>>>>>> Stephen Chape
>>>>>>>>> 
>>>>>>>>> 

Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Thanks Stephen,

Interesting, are all his Macs running the latest version of High Sierra? 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 12 Aug 2018, at 10:32 pm, Stephen Chape  wrote:
> 
> Sorry Ronni.
> Duurrggghh …. I forget to paste in the text.
> Here it is:-
> 
> Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, 
> so took the liberty to reply directly to your email.
> 
> Having said that just let me add that I have two machines at home (iMac and 
> MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
> older than 30 days on all of them as expected…on POP accounts. On the other 
> hand a quick Google search shows that you are not alone.
> 
> Best regards,
> JC
> 
> 
>> On 12 Aug 2018, at 9:00 pm, Ronda Brown  wrote:
>> 
>> Ummm, Stephen... where is the details of this off post reply??
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Aug 2018, at 11:31 pm, Stephen Chape  wrote:
>>> 
>>> Hi folks.
>>> 
>>> FYI
>>> 
>>> Just received this off post reply.
>>> Interesting !
>>> 
>>> 
>>>> On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
>>>> 
>>>> Ta Ronni.
>>>> At least I know why now.
>>>> 
>>>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
>>>>> 
>>>>> Hi Stephen,
>>>>> 
>>>>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>>>>> 
>>>>> Regards,
>>>>> 
>>>>> Ronni
>>>>> 
>>>>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
>>>>>> 
>>>>>> Hi Ronni.
>>>>>> It is POP.
>>>>>> 
>>>>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
>>>>>>> 
>>>>>>> Hi Stephen,
>>>>>>> 
>>>>>>> Is this an IMAP or POP email account?
>>>>>>> 
>>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>>> 
>>>>>>> 
>>>>>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
>>>>>>>> 
>>>>>>>> Hi folks.
>>>>>>>> This is something I have mentioned in the past, but never really 
>>>>>>>> resolved.
>>>>>>>> 
>>>>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>>>>>>> 
>>>>>>>> This used to happen on my older 2012 iMac (which my wife now uses. And 
>>>>>>>> it still does.)
>>>>>>>> But it also happens on my newer 2017 iMac.
>>>>>>>> 
>>>>>>>> I MUST be missing something in Preferences for Mail !
>>>>>>>> Any ideas would be most welcome ?
>>>>>>>> 
>>>>>>>> Regards,
>>>>>>>> Stephen Chape
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>> 
>>>>> 
>>>>> -- The WA Macintosh User Group Mailing List --
>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>> Settings & Unsubscribe - 
>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>> 
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
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>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> -- The WA Macintosh User Group Mailing List --
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Sorry Ronni.
Duurrggghh …. I forget to paste in the text.
Here it is:-

Hi Stephen…I cannot reply directly to Wamug because I’m not a paying member, so 
took the liberty to reply directly to your email.

Having said that just let me add that I have two machines at home (iMac and 
MacBook Pro Retina) and another iMac at work and Apple Mail deletes emails 
older than 30 days on all of them as expected…on POP accounts. On the other 
hand a quick Google search shows that you are not alone.

Best regards,
JC


> On 12 Aug 2018, at 9:00 pm, Ronda Brown  wrote:
> 
> Ummm, Stephen... where is the details of this off post reply??
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 10 Aug 2018, at 11:31 pm, Stephen Chape  <mailto:chap...@bigpond.com>> wrote:
> 
>> Hi folks.
>> 
>> FYI
>> 
>> Just received this off post reply.
>> Interesting !
>> 
>> 
>>> On 9 Aug 2018, at 10:39 pm, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Ta Ronni.
>>> At least I know why now.
>>> 
>>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown >>> <mailto:ro...@mac.com>> wrote:
>>>> 
>>>> Hi Stephen,
>>>> 
>>>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>>>> 
>>>> Regards,
>>>> 
>>>> Ronni
>>>> 
>>>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape >>>> <mailto:chap...@bigpond.com>> wrote:
>>>>> 
>>>>> Hi Ronni.
>>>>> It is POP.
>>>>> 
>>>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown >>>>> <mailto:ro...@mac.com>> wrote:
>>>>>> 
>>>>>> Hi Stephen,
>>>>>> 
>>>>>> Is this an IMAP or POP email account?
>>>>>> 
>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>> 
>>>>>> 
>>>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape >>>>> <mailto:chap...@bigpond.com>> wrote:
>>>>>> 
>>>>>>> Hi folks.
>>>>>>> This is something I have mentioned in the past, but never really 
>>>>>>> resolved.
>>>>>>> 
>>>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>>>>>> 
>>>>>>> This used to happen on my older 2012 iMac (which my wife now uses. And 
>>>>>>> it still does.)
>>>>>>> But it also happens on my newer 2017 iMac.
>>>>>>> 
>>>>>>> I MUST be missing something in Preferences for Mail !
>>>>>>> Any ideas would be most welcome ?
>>>>>>> 
>>>>>>> Regards,
>>>>>>> Stephen Chape
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape






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Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Ummm, Stephen... where is the details of this off post reply??

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Aug 2018, at 11:31 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> FYI
> 
> Just received this off post reply.
> Interesting !
> 
> 
>> On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
>> 
>> Ta Ronni.
>> At least I know why now.
>> 
>>> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>>> 
>>> Regards,
>>> 
>>> Ronni
>>> 
>>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
>>>> 
>>>> Hi Ronni.
>>>> It is POP.
>>>> 
>>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
>>>>> 
>>>>> Hi Stephen,
>>>>> 
>>>>> Is this an IMAP or POP email account?
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
>>>>>> 
>>>>>> Hi folks.
>>>>>> This is something I have mentioned in the past, but never really 
>>>>>> resolved.
>>>>>> 
>>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>>>>> 
>>>>>> This used to happen on my older 2012 iMac (which my wife now uses. And 
>>>>>> it still does.)
>>>>>> But it also happens on my newer 2017 iMac.
>>>>>> 
>>>>>> I MUST be missing something in Preferences for Mail !
>>>>>> Any ideas would be most welcome ?
>>>>>> 
>>>>>> Regards,
>>>>>> Stephen Chape
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi folks.

FYI

Just received this off post reply.
Interesting !


> On 9 Aug 2018, at 10:39 pm, Stephen Chape  wrote:
> 
> Ta Ronni.
> At least I know why now.
> 
>> On 9 Aug 2018, at 4:47 pm, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Stephen,
>> 
>> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
>> 
>> Regards,
>> 
>> Ronni
>> 
>>> On 9 Aug 2018, at 2:58 pm, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Hi Ronni.
>>> It is POP.
>>> 
>>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown >>> <mailto:ro...@mac.com>> wrote:
>>>> 
>>>> Hi Stephen,
>>>> 
>>>> Is this an IMAP or POP email account?
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape >>> <mailto:chap...@bigpond.com>> wrote:
>>>> 
>>>>> Hi folks.
>>>>> This is something I have mentioned in the past, but never really resolved.
>>>>> 
>>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>>> I just checked and my Trash has over 900 emails going back to May.
>>>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>>>> 
>>>>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>>>>> still does.)
>>>>> But it also happens on my newer 2017 iMac.
>>>>> 
>>>>> I MUST be missing something in Preferences for Mail !
>>>>> Any ideas would be most welcome ?
>>>>> 
>>>>> Regards,
>>>>> Stephen Chape
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 


Regards,
Stephen Chape






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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Ta Ronni.
At least I know why now.

> On 9 Aug 2018, at 4:47 pm, Ronni Brown  wrote:
> 
> Hi Stephen,
> 
> I’ve found the setting doesn’t work with POP accounts, but does with IMAP.
> 
> Regards,
> 
> Ronni
> 
>> On 9 Aug 2018, at 2:58 pm, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>> Hi Ronni.
>> It is POP.
>> 
>>> On 9 Aug 2018, at 1:37 pm, Ronda Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> Is this an IMAP or POP email account?
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>>> Hi folks.
>>>> This is something I have mentioned in the past, but never really resolved.
>>>> 
>>>> My Mail Trash folder is set to delete mail after 1 month.
>>>> I just checked and my Trash has over 900 emails going back to May.
>>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>>> 
>>>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>>>> still does.)
>>>> But it also happens on my newer 2017 iMac.
>>>> 
>>>> I MUST be missing something in Preferences for Mail !
>>>> Any ideas would be most welcome ?
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>>> 
>>>> 
>>>> 
>>>> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape






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Re: Mail Trash NOT deleting after 1 month as requested

[Ronni Brown]

Hi Stephen,

I’ve found the setting doesn’t work with POP accounts, but does with IMAP.

Regards,

Ronni

> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
> 
> Hi Ronni.
> It is POP.
> 
>> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
>> 
>> Hi Stephen,
>> 
>> Is this an IMAP or POP email account?
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
>>> 
>>> Hi folks.
>>> This is something I have mentioned in the past, but never really resolved.
>>> 
>>> My Mail Trash folder is set to delete mail after 1 month.
>>> I just checked and my Trash has over 900 emails going back to May.
>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>> 
>>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>>> still does.)
>>> But it also happens on my newer 2017 iMac.
>>> 
>>> I MUST be missing something in Preferences for Mail !
>>> Any ideas would be most welcome ?
>>> 
>>> Regards,
>>> Stephen Chape


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Re: Mail Trash NOT deleting after 1 month as requested

[Ronni Brown]

Hi Stephen,

I’ve found the setting doesn’t work with POP accounts, but does with IMAP.

Regards,

Ronni

> On 9 Aug 2018, at 2:58 pm, Stephen Chape  wrote:
> 
> Hi Ronni.
> It is POP.
> 
>> On 9 Aug 2018, at 1:37 pm, Ronda Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Stephen,
>> 
>> Is this an IMAP or POP email account?
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 9 Aug 2018, at 12:37 pm, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>>> Hi folks.
>>> This is something I have mentioned in the past, but never really resolved.
>>> 
>>> My Mail Trash folder is set to delete mail after 1 month.
>>> I just checked and my Trash has over 900 emails going back to May.
>>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>>> 
>>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>>> still does.)
>>> But it also happens on my newer 2017 iMac.
>>> 
>>> I MUST be missing something in Preferences for Mail !
>>> Any ideas would be most welcome ?
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 


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Re: Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi Ronni.
It is POP.

> On 9 Aug 2018, at 1:37 pm, Ronda Brown  wrote:
> 
> Hi Stephen,
> 
> Is this an IMAP or POP email account?
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 9 Aug 2018, at 12:37 pm, Stephen Chape  <mailto:chap...@bigpond.com>> wrote:
> 
>> Hi folks.
>> This is something I have mentioned in the past, but never really resolved.
>> 
>> My Mail Trash folder is set to delete mail after 1 month.
>> I just checked and my Trash has over 900 emails going back to May.
>> Even though in Mailbox Behaviours it is set up to delete after 1 month.
>> 
>> This used to happen on my older 2012 iMac (which my wife now uses. And it 
>> still does.)
>> But it also happens on my newer 2017 iMac.
>> 
>> I MUST be missing something in Preferences for Mail !
>> Any ideas would be most welcome ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
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Regards,
Stephen Chape






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Re: Mail Trash NOT deleting after 1 month as requested

[Ronda Brown]

Hi Stephen,

Is this an IMAP or POP email account?

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 9 Aug 2018, at 12:37 pm, Stephen Chape  wrote:
> 
> Hi folks.
> This is something I have mentioned in the past, but never really resolved.
> 
> My Mail Trash folder is set to delete mail after 1 month.
> I just checked and my Trash has over 900 emails going back to May.
> Even though in Mailbox Behaviours it is set up to delete after 1 month.
> 
> This used to happen on my older 2012 iMac (which my wife now uses. And it 
> still does.)
> But it also happens on my newer 2017 iMac.
> 
> I MUST be missing something in Preferences for Mail !
> Any ideas would be most welcome ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Mail Trash NOT deleting after 1 month as requested

[Stephen Chape]

Hi folks.
This is something I have mentioned in the past, but never really resolved.

My Mail Trash folder is set to delete mail after 1 month.
I just checked and my Trash has over 900 emails going back to May.
Even though in Mailbox Behaviours it is set up to delete after 1 month.

This used to happen on my older 2012 iMac (which my wife now uses. And it still 
does.)
But it also happens on my newer 2017 iMac.

I MUST be missing something in Preferences for Mail !
Any ideas would be most welcome ?

Regards,
Stephen Chape






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Re: Mail passwords

[Ronda Brown]

Hi Severin,

That’s good to hear.

Put the website into Reader View, as much easier to read.
I have automatic Reader View set on all websites.

Cheers,
Ronni 

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Mar 2018, at 4:26 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> Many thanks Ronni, that shows the way!   
> Severin
> 
>> On 28 Mar 2018, at 15:42, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Severin,
>> 
>> If you haven’t had success changing your email password on the iOS devices.
>> You might find this article helpful.
>> 
>> “Can’t Update or Change Email Password on iPhone or iPad?
>> If you recently updated and changed your email account’s password and then 
>> tried updating your iPhone’s Mail App or Account Settings, you likely 
>> discovered that there is no easy way to update these account passwords. 
>> There is no password entry field on your iPhone’s or iPad’s email account’s 
>> information settings! 
>> And it seems entirely counter-intuitive–it feels like it SHOULD be there. 
>> But instead, there’s just fields for your Name, Email, and even a 
>> Description BUT NO PASSWORD. So what gives? How do you really update or 
>> change email password on iPhone or other iDevices?”
>> 
>> Read more and solution here:
>> https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 27 Mar 2018, at 4:39 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
>>> 
>>> I want to change the Apple Mail passwords for two users on 5 devices.  
>>> What is the best procedure for this?   Internet information is sketchy.  
>>> I assume there is no global procedure and the devices will all have to be 
>>> dealt with separately.  
>>> Severin Crisp
>>> ____
>>> 
>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>>>   _
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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> 
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>   _
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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Re: Mail passwords

[Severin Crisp]

Many thanks Ronni, that shows the way!   
Severin

> On 28 Mar 2018, at 15:42, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Severin,
> 
> If you haven’t had success changing your email password on the iOS devices.
> You might find this article helpful.
> 
> “Can’t Update or Change Email Password on iPhone or iPad?
> 
> If you recently updated and changed your email account’s password and then 
> tried updating your iPhone’s Mail App or Account Settings, you likely 
> discovered that there is no easy way to update these account passwords. 
> There is no password entry field on your iPhone’s or iPad’s email account’s 
> information settings! 
> And it seems entirely counter-intuitive–it feels like it SHOULD be there. But 
> instead, there’s just fields for your Name, Email, and even a Description BUT 
> NO PASSWORD. So what gives? How do you really update or change email password 
> on iPhone or other iDevices?”
> 
> Read more and solution here:
> https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/
>  
> <https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/>
> 
> Kind regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 27 Mar 2018, at 4:39 pm, Severin Crisp <sevcr...@westnet.com.au 
> <mailto:sevcr...@westnet.com.au>> wrote:
> 
>> I want to change the Apple Mail passwords for two users on 5 devices.  
>> What is the best procedure for this?   Internet information is sketchy.  
>> I assume there is no global procedure and the devices will all have to be 
>> dealt with separately.  
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>> Mob  0484 624 741mail to: sevcr...@westnet.com.au 
>> <mailto:sevcr...@westnet.com.au>
>>   _
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
Mob  0484 624 741mail to: sevcr...@westnet.com.au 
<mailto:sevcr...@westnet.com.au>
  _










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Re: Mail passwords

[Ronda Brown]

Hi Severin,

If you haven’t had success changing your email password on the iOS devices.
You might find this article helpful.

“Can’t Update or Change Email Password on iPhone or iPad?
If you recently updated and changed your email account’s password and then 
tried updating your iPhone’s Mail App or Account Settings, you likely 
discovered that there is no easy way to update these account passwords. 
There is no password entry field on your iPhone’s or iPad’s email account’s 
information settings! 
And it seems entirely counter-intuitive–it feels like it SHOULD be there. But 
instead, there’s just fields for your Name, Email, and even a Description BUT 
NO PASSWORD. So what gives? How do you really update or change email password 
on iPhone or other iDevices?”

Read more and solution here:
https://appletoolbox.com/2017/11/cant-update-or-change-email-password-on-iphone-or-ipad/

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 Mar 2018, at 4:39 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> I want to change the Apple Mail passwords for two users on 5 devices.  
> What is the best procedure for this?   Internet information is sketchy.  
> I assume there is no global procedure and the devices will all have to be 
> dealt with separately.  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
> Mob  0484 624 741mail to: sevcr...@westnet.com.au
>   _
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Mail passwords

[Severin Crisp]

I want to change the Apple Mail passwords for two users on 5 devices.  
What is the best procedure for this?   Internet information is sketchy.  
I assume there is no global procedure and the devices will all have to be dealt 
with separately.  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
Mob  0484 624 741mail to: sevcr...@westnet.com.au 
<mailto:sevcr...@westnet.com.au>
  _










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Re: e-mail just received.

[Anthony (Tony) Francis]

Thank you Philippe and Ronni, I received the e-mail, read it, didn’t like it 
and passed it on. I have deleted it.
Thank you both for your response.

Kind Regards

Tony

Sent from my iPhone

> On 21 Mar 2018, at 05:48, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Tony,
> 
> It’s a scam, not from Apple and not even addressed to you.
> Apple always have your correct name & details on any correspondence.
> As Philippe has mentioned DO NOT CLICK on the link.
> Just delete the email!
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 21 Mar 2018, at 12:56 am, Philippe Chaperon <laut...@bigpond.com> wrote:
>> 
>> Good morning Tony, 
>> 
>> I could not locate the InstaSize Photo Editor Premium on the App Store, so 
>> that would be a confirmation that the email you received is suspect. Just 
>> make sure you do not click on the link they provide and as you have not 
>> ordered and paid for this software just ignore this email and letter.
>> 
>> Not sure if you may have to change your password with Apple as a security. 
>> One of our expert will be able to advise on this.
>> 
>> Good night,
>> 
>> Philippe C. 
>> 
>> 
>> On 21 Mar 2018, at 12:42 am, Anthony (Tony) Francis <antne...@icloud.com> 
>> wrote:
>> 
>> Good Morning everyone
>> 
>> I have just received this e-mail, I don’t like the feel of it, the English 
>> isn’t spot on so am passing it around. What do you think??
>> 
>> I haven’t purchased anything from Apple for this amount, and normally I 
>> would get a receipt from Apple.
>> 
>> 
>> Thanks everyone
>> 
>> Kind Regards
>> 
>> Tony
>> 
>> Boddington.
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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Re: e-mail just received.

[Ronda Brown]

Hi Tony,

It’s a scam, not from Apple and not even addressed to you.
Apple always have your correct name & details on any correspondence.
As Philippe has mentioned DO NOT CLICK on the link.
Just delete the email!

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 21 Mar 2018, at 12:56 am, Philippe Chaperon <laut...@bigpond.com> wrote:
> 
> Good morning Tony, 
> 
> I could not locate the InstaSize Photo Editor Premium on the App Store, so 
> that would be a confirmation that the email you received is suspect. Just 
> make sure you do not click on the link they provide and as you have not 
> ordered and paid for this software just ignore this email and letter.
> 
> Not sure if you may have to change your password with Apple as a security. 
> One of our expert will be able to advise on this.
> 
> Good night,
> 
> Philippe C. 
> 
> 
> On 21 Mar 2018, at 12:42 am, Anthony (Tony) Francis <antne...@icloud.com> 
> wrote:
> 
> Good Morning everyone
> 
> I have just received this e-mail, I don’t like the feel of it, the English 
> isn’t spot on so am passing it around. What do you think??
> 
> I haven’t purchased anything from Apple for this amount, and normally I would 
> get a receipt from Apple.
> 
> 
> Thanks everyone
> 
> Kind Regards
> 
> Tony
> 
> Boddington.
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: e-mail just received.

[Philippe Chaperon]

Good morning Tony, 

I could not locate the InstaSize Photo Editor Premium on the App Store, so that 
would be a confirmation that the email you received is suspect. Just make sure 
you do not click on the link they provide and as you have not ordered and paid 
for this software just ignore this email and letter.

Not sure if you may have to change your password with Apple as a security. One 
of our expert will be able to advise on this.

Good night,

Philippe C. 


On 21 Mar 2018, at 12:42 am, Anthony (Tony) Francis <antne...@icloud.com> wrote:

Good Morning everyone

I have just received this e-mail, I don’t like the feel of it, the English 
isn’t spot on so am passing it around. What do you think??

I haven’t purchased anything from Apple for this amount, and normally I would 
get a receipt from Apple.


Thanks everyone

Kind Regards

Tony

Boddington.



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Re: e-mail just received.

[Anthony (Tony) Francis]

Good Morning everyone

I have just received this e-mail, I don’t like the feel of it, the English 
isn’t spot on so am passing it around. What do you think??

I haven’t purchased anything from Apple for this amount, and normally I would 
get a receipt from Apple.


Thanks everyone

Kind Regards

Tony

Boddington.



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Re: Mail Problem

[Diana & Graham Stevens]

I am still struggling with this. I hoped someone would tell me if I should 
delete Graham's account and reinstate (and how to do it) or else suggest how I 
might get his SMTP server back online.

If I delete the account in Internet Accounts it warns it will remove its data 
from Mail, does this include all his downloaded emails?

If I delete the account in Mail I am afraid it will not allow me to set up a 
new account, that I may still get the sort of message I get when I try to edit 
the SMTP settings "A SMTP account already exists. Only a single SMTP account is 
allowed to be saved."

I've looked at the advice given on Apple's official Mail site but they don't 
tell you what to do if you can't save the settings. Their Mail Settings Lookup 
gives me the wrong information for the account, it thinks it is IMAP and has 
different ports. Maybe this is the 'Ghost' account except that Mail Settings 
Lookup gets the ports settings for my accounts wrong too, maybe it doesn't work 
in Sierra.

Connection Doctor reports that his SMTP server is offline but the "Network 
Diagnostics" is greyed out and nothing I select activates it.

I tried deleting the Preferences but it didn't delete the Server settings.

Diana
Sent from my iPad

> On 29 Oct 2017, at 6:40 am, Diana & Graham Stevens <diag...@iinet.net.au> 
> wrote:
> 
> Postscript to my previous message:
> 
> I have got rid of the extra Internet Account. There was only one shared note, 
> I unshared it, deleted the account, re-shared and the extra account did not 
> reappear. It was redundant anyway as it is part of the iCloud Account.
> 
> It made no difference, Graham’s SMTP server is still offline. Should I delete 
> his account and reinstate?
> 
> Diana
> 
> Hi Ronni
> 
> I had tried to edit the SMTP Server list but did not try adding a server. 
> 
> I added the server as you described below. But when I select it from the list 
> it puts my email address in the username.
> 
> The drop-down list has:
> iCloud (Offline)
> iinet.net.au
> mail.iinet.net.au (Offline)
> SMTP [default name added server]
> 
> Choosing any option from the list results in my email address being in the 
> username. Choosing the 3rd option initially puts Graham's address in, then it 
> changes to mine. I tried to get the server back online, tried taking all 
> accounts offline, restart, safe mode, zapped PRAM (totally weird with no 
> chime) nothing fixed it.
> 
> The outgoing port is 587, I assume that Daniel chose this when he set up the 
> computer. 
> 
> I just looked in the Internet Account Preferences and there is one for each 
> of our accounts plus a second iinet.net.au labeled 'Notes' where the others 
> have 'Mail'. When I select it I get the error message "Can't connect to 
> account ... enter password ...". 
> 
> Should I delete it?
> 
> Thanks for your help, Diana 
> 
> Sent from my iPad
> 
>> On 28 Oct 2017, at 12:02 pm, Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hello Diana,
>> 
>> Check Graham’s iiNet Account settings are correct.
>> 
>> You can 'Edit the SMTP Server List’.
>> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>>mail.iinet.net.au 
>> mail.iinet.net.au
>> 
>> 
>> 1. Open Mail > Preferences > Accounts
>> 
>> 2. Click “iiNet POP" & Under 'Accounts'
>> 
>> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
>> 
>> click on the Arrow & Scroll to 'Edit SMTP Server List'
>> 
>> 4. Click the +
>> 
>> 5. Double click (where it says to) & type in mail.iinet.net.au
>> 
>> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
>> 
>> 7. See if you can send an email 
>> 
>> 
>> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>>  • Ensure that your email settings are correct for your iiNet Group 
>> email, 
>>  • particularly: Outgoing (SMTP) port: 465
>> SSL: Enabled
>> Authentication/password: Yes - use your email address as the username, and 
>> your email password
>>  
>>  •   If you find the above settings aren’t working for you, try the 
>> following settings for your outgoing mail server:
>>  
>> Outgoing port: 587
>>  • Authentication/password: Yes - use your email address as the 
>> username, and your email password
>> 
>> 
>> Regards,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Stora

Re: Unable to use e-mail.

[Anthony (Tony) Francis]

Thanks Ronni, will give it a go.

Sent from my iPhone

> On 9 Mar 2018, at 13:20, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Tony,
> 
> Is this your iCloud email account?
> If you set up an account using iCloud System Preferences or macOS Mail in 
> 10.7.4 or later, you won't see these settings because they're automatically 
> configured.
> Check you have ‘Mail' selected in System Preferences > iCloud 
> If ‘Mail’ wasn’t selected and you now have  ‘selected it your problem might 
> be solved.
> 
> If that wasn’t the problem post back.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.3
> 
>> On 9 Mar 2018, at 11:55 am, Anthony (Tony) Francis <antne...@mac.com> wrote:
>> 
>> Good Morning to the Wamug Group.
>> I sent out an e-mail this morning but the message was too big! 
>> Yesterday whilst using the Computer there was a Power outage, the Computer 
>> shutdown. Upon restarting all appeared to be normal. I noticed that I would 
>> only receive one or two e-mails compared to the iPhone / iPad. I couldn’t 
>> send any e-mails. So I tried to sort out the problem following Help and the 
>> prompts. I should have stopped right there!! 
>> Going into server settings the whole page is blank. I know from memory ( and 
>> that’s dangerous) that there should be a Port Number and an outgoing server 
>> address? 
>> Hoping someone can assist.
>> Thank you
>> 
>> Tony Francis
>> 
>> Boddington
>> 
>> Sent from my iPhone
>> 
> 
> 
> 
> 
> 
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Re: Unable to use e-mail.

[Anthony (Tony) Francis]

Good Morning to the Wamug Group.
I sent out an e-mail this morning but the message was too big! 
Yesterday whilst using the Computer there was a Power outage, the Computer 
shutdown. Upon restarting all appeared to be normal. I noticed that I would 
only receive one or two e-mails compared to the iPhone / iPad. I couldn’t send 
any e-mails. So I tried to sort out the problem following Help and the prompts. 
I should have stopped right there!! 
Going into server settings the whole page is blank. I know from memory ( and 
that’s dangerous) that there should be a Port Number and an outgoing server 
address? 
Hoping someone can assist.
Thank you

Tony Francis

Boddington

Sent from my iPhone
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Mail password

[Severin Crisp]

I have a number of mail accounts with different passwords and am looking to 
rationalise this.  
I have looked at internet without being convinced by the replies.   Clearly I 
do not want to get this wrong!  
I am on High Sierra, what is the correct procedure ??
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
Mob  0484 624 741mail to: sevcr...@westnet.com.au 
<mailto:sevcr...@westnet.com.au>
  _










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Re: Mail Problem

[Diana & Graham Stevens]

Postscript to my previous message:

I have got rid of the extra Internet Account. There was only one shared note, I 
unshared it, deleted the account, re-shared and the extra account did not 
reappear. It was redundant anyway as it is part of the iCloud Account.

It made no difference, Graham’s SMTP server is still offline. Should I delete 
his account and reinstate?

Diana

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au <http://iinet.net.au/>
mail.iinet.net.au <http://mail.iinet.net.au/> (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au <http://iinet.net.au/> labeled 'Notes' 
where the others have 'Mail'. When I select it I get the error message "Can't 
connect to account ... enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

On 28 Oct 2017, at 12:02 pm, Ronni Brown <ro...@mac.com <mailto:ro...@mac.com>> 
wrote:

> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au <http://mail.iinet.net.au/>  
> mail.iinet.net.au <http://mail.iinet.net.au/>
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au 
> <http://mail.iinet.net.au/>
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au 
> <http://mail.iinet.net.au/>
> 6. Click  mail.iinet.net.au <http://mail.iinet.net.au/> so it shows in 
> Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens <diag...@iinet.net.au 
>> <mailto:diag...@iinet.net.au>> wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Re: Mail Problem

[Diana & Graham Stevens]

Hi Ronni

I had tried to edit the SMTP Server list but did not try adding a server. 

I added the server as you described below. But when I select it from the list 
it puts my email address in the username.

The drop-down list has:
iCloud (Offline)
iinet.net.au
mail.iinet.net.au (Offline)
SMTP [default name added server]

Choosing any option from the list results in my email address being in the 
username. Choosing the 3rd option initially puts Graham's address in, then it 
changes to mine. I tried to get the server back online, tried taking all 
accounts offline, restart, safe mode, zapped PRAM (totally weird with no chime) 
nothing fixed it.

The outgoing port is 587, I assume that Daniel chose this when he set up the 
computer. 

I just looked in the Internet Account Preferences and there is one for each of 
our accounts plus a second iinet.net.au labeled 'Notes' where the others have 
'Mail'. When I select it I get the error message "Can't connect to account ... 
enter password ...". 

Should I delete it?

Thanks for your help, Diana 

Sent from my iPad

> On 28 Oct 2017, at 12:02 pm, Ronni Brown <ro...@mac.com> wrote:
> 
> Hello Diana,
> 
> Check Graham’s iiNet Account settings are correct.
> 
> You can 'Edit the SMTP Server List’.
> Incoming (POP/IMAP email Server  - Outgoing (SMTP) email server
>mail.iinet.net.au  mail.iinet.net.au
> 
> 
> 1. Open Mail > Preferences > Accounts
> 
> 2. Click “iiNet POP" & Under 'Accounts'
> 
> 3. Go to Server Settings/ Outgoing Mail Server (SMTP): mail.iinet.net.au
> 
> click on the Arrow & Scroll to 'Edit SMTP Server List'
> 
> 4. Click the +
> 
> 5. Double click (where it says to) & type in mail.iinet.net.au
> 
> 6. Click  mail.iinet.net.au so it shows in Outgoing Mail Server (SMTP)
> 
> 7. See if you can send an email 
> 
> 
> SSL Encrypted ports (recommended for Hosted Exchange through the iiNet Group)
>   • Ensure that your email settings are correct for your iiNet Group 
> email, 
>   • particularly: Outgoing (SMTP) port: 465
> SSL: Enabled
> Authentication/password: Yes - use your email address as the username, and 
> your email password
>  
>   •   If you find the above settings aren’t working for you, try the 
> following settings for your outgoing mail server:
>   
> Outgoing port: 587
>   • Authentication/password: Yes - use your email address as the 
> username, and your email password
> 
> 
> Regards,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13
> 
> 
>> On 27 Oct 2017, at 9:36 am, Diana & Graham Stevens <diag...@iinet.net.au> 
>> wrote:
>> 
>> Good morning all
>> 
>> Graham can't send emails from his POP account (no problem with incoming 
>> mail). At first this fault was intermittent but for the last 2 days every 
>> time he tried he got the same message "Can't connect to server ... enter 
>> password" then "unable to verify ...".
>> 
>> In preferences the SMTP password wasn't filled in with "optional" showing. 
>> If I filled in the password I couldn't save it because only one SMTP server 
>> is allowed.
>> 
>> Because Graham needed to send an important email, I set up one of my email 
>> addresses with his name and he sent it last night.
>> 
>> This morning I sent a test message from his account and it went. When I 
>> looked at the preferences for his account my email address is in the SMTP 
>> box and the password is now filled in. Gremlins?
>> 
>> I tried to change the SMTP to his account but got the same "only one 
>> allowed" How can I fix this please.
>> 
>> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
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Re: Mail Problem

[John Thompson]

I have encountered the same problem with my Macbook Pro 2012 whilst away on 
holidays.

Very interested in the responses that may come in.

Regards

John Thompson


> On 27 Oct 2017, at 9:36 AM, Diana & Graham Stevens <diag...@iinet.net.au> 
> wrote:
> 
> Good morning all
> 
> Graham can't send emails from his POP account (no problem with incoming 
> mail). At first this fault was intermittent but for the last 2 days every 
> time he tried he got the same message "Can't connect to server ... enter 
> password" then "unable to verify ...".
> 
> In preferences the SMTP password wasn't filled in with "optional" showing. If 
> I filled in the password I couldn't save it because only one SMTP server is 
> allowed.
> 
> Because Graham needed to send an important email, I set up one of my email 
> addresses with his name and he sent it last night.
> 
> This morning I sent a test message from his account and it went. When I 
> looked at the preferences for his account my email address is in the SMTP box 
> and the password is now filled in. Gremlins?
> 
> I tried to change the SMTP to his account but got the same "only one allowed" 
> How can I fix this please.
> 
> iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6
> 
> Diana 
> 
> Sent from my iPad
> 
> 
> Sent from my iPad
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Mail Problem

[Diana & Graham Stevens]

Good morning all

Graham can't send emails from his POP account (no problem with incoming mail). 
At first this fault was intermittent but for the last 2 days every time he 
tried he got the same message "Can't connect to server ... enter password" then 
"unable to verify ...".

In preferences the SMTP password wasn't filled in with "optional" showing. If I 
filled in the password I couldn't save it because only one SMTP server is 
allowed.

Because Graham needed to send an important email, I set up one of my email 
addresses with his name and he sent it last night.

This morning I sent a test message from his account and it went. When I looked 
at the preferences for his account my email address is in the SMTP box and the 
password is now filled in. Gremlins?

I tried to change the SMTP to his account but got the same "only one allowed" 
How can I fix this please.

iMac (Retina 4K, 21.5-inch, 2017) 3.4 GHz Intel Core i5 OS 10.12.6

Diana 

Sent from my iPad


Sent from my iPad
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Re: Sus' Mail.

[Anthony (Tony) Francis]

Thank you Robin, the e-mail has been trashed. The wording wasn’t quite correct 
when the e-mail was opened, but I thought that I would ask the question and 
pass it on, just in case.

Thank you, enjoy your weekend.

Tony

Boddington.
> On 16 Jun 2017, at 10:35 pm, Robin Belford <rbelf...@highway1.com.au 
> <mailto:rbelf...@highway1.com.au>> wrote:
> 
> Tony,
> If you hover your mouse over the link DO NOT CLICK Confirm your account it 
> will reveal the actual link.
> If it doesn't resolve to an apple.com <http://apple.com/> address delete the 
> email.
> If it does resolve to a bonafide apple address still DO NOT CLICK on it.
> Log into your iCloud account, using the full address you regularly use, and 
> check your status etc.
> 
> robin
> 
>> On 16 Jun 2017, at 10:03 pm, Anthony (Tony) Francis <antne...@icloud.com 
>> <mailto:antne...@icloud.com>> wrote:
>> 
>> Hello to my fellow Wamuggers.
>> 
>> I have just opened my mail and this e-mail was in the inbox, it looks 
>> suspicious to me. Then my phone pinged and a message came up to tell me that 
>> someone has just tried to use my log in in Chicago!!! Any ideas??
>> 
>> Thanks Guy’s
>> 
>> Tony
>> 
>> BODDINGTON
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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> 
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Re: Sus' Mail.

[Robin Belford]

Tony,
If you hover your mouse over the link DO NOT CLICK Confirm your account it will 
reveal the actual link.
If it doesn't resolve to an apple.com <http://apple.com/> address delete the 
email.
If it does resolve to a bonafide apple address still DO NOT CLICK on it.
Log into your iCloud account, using the full address you regularly use, and 
check your status etc.

robin

> On 16 Jun 2017, at 10:03 pm, Anthony (Tony) Francis <antne...@icloud.com> 
> wrote:
> 
> Hello to my fellow Wamuggers.
> 
> I have just opened my mail and this e-mail was in the inbox, it looks 
> suspicious to me. Then my phone pinged and a message came up to tell me that 
> someone has just tried to use my log in in Chicago!!! Any ideas??
> 
> Thanks Guy’s
> 
> Tony
> 
> BODDINGTON
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Sus' Mail.

[Anthony (Tony) Francis]

Hello to my fellow Wamuggers.

I have just opened my mail and this e-mail was in the inbox, it looks 
suspicious to me. Then my phone pinged and a message came up to tell me that 
someone has just tried to use my log in in Chicago!!! Any ideas??

Thanks Guy’s

Tony

BODDINGTON






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Re: Mail problems

[Peter Crisp]

Ideally going to the Family environment for Mum is the best way to keep 
separate Messages and FaceTime traffic. This is the preferred config by Apple 
for your scenario. You can go back to a single Apple ID if you don’t like 
‘Family' after setting it up - it’s not complicated to set up. But to do this 
all family members need their own dedicated Apple ID. Also not a big deal. I 
remember when my family of 5 was functioning quite adequately with one Apple ID 
(before Family setup existed), it was possible to set Messages to not have 
overlap of one family member to another where not preferred.

Just go to Settings.]>Messages>Send and Receive and intuitively select the 
phone number/email address preferred for the device you’re holding. Do this 
across all devices (iOS and OSX) to keep out of each others way. Repeat this in 
FaceTime as well. 

Having done the iMAP migration across all devices, you might as well do the 
Family set up as well. 

Pete.


> On 31 May 2017, at 5:22 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> A few days ago I reported some Mail issues which are now cleared up.  There 
> were several issues but the root of it all was having a mix of PoP and iMap 
> accounts.  Now they are all iMap and with a bit of push and shove all is now 
> well.  
> Many thanks for inputs received!   
> My next issue, not seriously important is whether it is better for us to both 
> have the same or different Apple ID.   Currently they are the same.  Sharing 
> of iTunes content is not an issue nor is payment for items.  Mixing of some 
> messages is annoying and easy access to photos taken is essential.   I 
> suspect the ideal is for separate Apple IDs and then operate as a family.   
> Advice and experience welcomed !  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> <mailto:sevcr...@westnet.com.au>
> 
> 
> 
> 
> 
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Peter Crisp
petercr...@westnet.com.au



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Mail problems

[Severin Crisp]

A few days ago I reported some Mail issues which are now cleared up.  There 
were several issues but the root of it all was having a mix of PoP and iMap 
accounts.  Now they are all iMap and with a bit of push and shove all is now 
well.  
Many thanks for inputs received!   
My next issue, not seriously important is whether it is better for us to both 
have the same or different Apple ID.   Currently they are the same.  Sharing of 
iTunes content is not an issue nor is payment for items.  Mixing of some 
messages is annoying and easy access to photos taken is essential.   I suspect 
the ideal is for separate Apple IDs and then operate as a family.   
Advice and experience welcomed !  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au 
<mailto:sevcr...@westnet.com.au>





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Re: A Mail dilemma

[Severin Crisp]

Yes, I was aware of that Daniel - the iPad2 is on POP and the iPad4 is on IMAP. 
 
When I can get my hands on to the iPads I will fix that and then they will all 
be on IMAP.  
A bit chilly down here but all those Macs take the mind off it!  
Best wishes
Severin

> On 27 May 2017, at 9:48 pm, Daniel Kerr <wa...@macwizardry.com.au> wrote:
> 
> Hi Severin
> 
> This can sometimes happen if there is a mix of POP and IMAP accounts being 
> used across different devices.
> So if some are set up to use POP3 and others IMAP, then that is why the dots 
> will disappear as others have been read.
> 
> Do you know which devices are using which? (you can check in Apple Mail under 
> Preferences - Accounts. and on the iOS devices it’s in Settings - Mail - 
> Accounts - tap on the account.) It will then show as POP3 or IMAP.
> This will help narrow it down, which may be “marking it off” and which aren’t.
> 
> Hope that helps.
> 
> And no, I certainly wouldn’t comment on over Mac-intising,…beside’s I don’t 
> think I’m in any boat to comment,…as I myself have an iMac, MacBook Pro 
> Retina 15”, MacBook 15” Touch Bar, iPad Air2, iPhone 7 and Apple Watch,…and 
> that’s even before I start on everything else in the house,….lol. :))
> Besides,…can you EVER have too much Apple stuff??? :)
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 27 May 2017, at 5:25 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
>> 
>> The two of us have five macs between us - an iMac, a MacAir, an iPad2 mini, 
>> an iPad4 mini and an iPhone.  All was well until the recent advent of the 
>> iPad4.   We both have the same Apple ID and separate email names jointly 
>> under the same ISP account.  
>> Previously all incoming mails, to both our email addresses appeared flagged 
>> in the list with the blue dot as “unread”.   I duly set up the new iPhone - 
>> real gem of an iPad! - with email only for Jenny who is in effect the sole 
>> user.   For convenience and filing by the housekeeper where necessary (me!) 
>> the other four devices access both our emails.   Since the advent of the 
>> iPad4 mini, Jenny’s incoming emails no longer have the blue tag on any of 
>> the five machines.  I can edit the emails and flag them blue but how do I 
>> set that feature for all incoming mails.   My emails are still fine, but 
>> then they are not handled at all on the iPad4
>> Advice please! 
>> Severin Crisp
>> Comments on us being over Macintised will be ignored!
>> 
>> 
>> Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>   mail to: sevcr...@westnet.com.au
>> 
>> 
>> 
>> 
>> 
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au





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Re: A Mail dilemma

[Daniel Kerr]

Hi Severin

This can sometimes happen if there is a mix of POP and IMAP accounts being used 
across different devices.
So if some are set up to use POP3 and others IMAP, then that is why the dots 
will disappear as others have been read.

Do you know which devices are using which? (you can check in Apple Mail under 
Preferences - Accounts. and on the iOS devices it’s in Settings - Mail - 
Accounts - tap on the account.) It will then show as POP3 or IMAP.
This will help narrow it down, which may be “marking it off” and which aren’t.

Hope that helps.

And no, I certainly wouldn’t comment on over Mac-intising,…beside’s I don’t 
think I’m in any boat to comment,…as I myself have an iMac, MacBook Pro Retina 
15”, MacBook 15” Touch Bar, iPad Air2, iPhone 7 and Apple Watch,…and that’s 
even before I start on everything else in the house,….lol. :))
Besides,…can you EVER have too much Apple stuff??? :)

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
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be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 27 May 2017, at 5:25 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> The two of us have five macs between us - an iMac, a MacAir, an iPad2 mini, 
> an iPad4 mini and an iPhone.  All was well until the recent advent of the 
> iPad4.   We both have the same Apple ID and separate email names jointly 
> under the same ISP account.  
> Previously all incoming mails, to both our email addresses appeared flagged 
> in the list with the blue dot as “unread”.   I duly set up the new iPhone - 
> real gem of an iPad! - with email only for Jenny who is in effect the sole 
> user.   For convenience and filing by the housekeeper where necessary (me!) 
> the other four devices access both our emails.   Since the advent of the 
> iPad4 mini, Jenny’s incoming emails no longer have the blue tag on any of the 
> five machines.  I can edit the emails and flag them blue but how do I set 
> that feature for all incoming mails.   My emails are still fine, but then 
> they are not handled at all on the iPad4
> Advice please! 
> Severin Crisp
> Comments on us being over Macintised will be ignored!
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: A Mail dilemma

[Ronda Brown]

Sent from Ronni's iPad4


> On 27 May 2017, at 8:38 pm, Ronda Brown <ro...@mac.com> wrote:
> 
> Since the advent of the iPad4 mini, Jenny’s incoming emails no longer have 
> the blue tag on any of the five machines.

I just reread this part of your original post.
If the emails have already been read on one device they will show on the other 
devices but won't have a blue dot as they have already been read.

I have my 5 email accounts messages coming to 4 devices, all messages appear on 
all devices, but the blue dots only appear on the first device that accesses 
the Mail messages.
When I access mail on the other devices, all messages arrive but display as 
read (No blue dot) because they have already been read by me on the first 
device that I accessed mail on.

Regards,
Ronni
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Re: A Mail dilemma

[Ronda Brown]

Hi Severin,

Have you tried a Reset?
Press and hold both the home and power buttons until the Apple logo appears. 
Release both buttons. Wait until the iPad starts on it's own. 
Now test by sending yourself an email from the iPad.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 27 May 2017, at 5:25 pm, Severin Crisp <sevcr...@westnet.com.au> wrote:
> 
> The two of us have five macs between us - an iMac, a MacAir, an iPad2 mini, 
> an iPad4 mini and an iPhone.  All was well until the recent advent of the 
> iPad4.   We both have the same Apple ID and separate email names jointly 
> under the same ISP account.  
> Previously all incoming mails, to both our email addresses appeared flagged 
> in the list with the blue dot as “unread”.   I duly set up the new iPhone - 
> real gem of an iPad! - with email only for Jenny who is in effect the sole 
> user.   For convenience and filing by the housekeeper where necessary (me!) 
> the other four devices access both our emails.   Since the advent of the 
> iPad4 mini, Jenny’s incoming emails no longer have the blue tag on any of the 
> five machines.  I can edit the emails and flag them blue but how do I set 
> that feature for all incoming mails.   My emails are still fine, but then 
> they are not handled at all on the iPad4
> Advice please! 
> Severin Crisp
> Comments on us being over Macintised will be ignored!
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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