Re: epson stylus photo R310 Printer
Thank you Ronni - I will put some time aside and deal with a batch of similar re-installations. Time to be taken from dealing with two new adorable puppies! Peta On 08/04/2010, at 8:12 AM, Ronda Brown wrote: Hi Peta, Just adding to Daniel's expert advice. Sometimes when you transfer applications across, especially if you are coming from another version of OS X (OS X 10.5 to 10.6), you find you need to either re-install some applications or at least have to put in the serial numbers again. I have had two replacement Logic Boards for my 17 MacBook Pro and each time I have found I needed to re-install quite a lot of applications. Some just needed to be re-activated or Serial Numbers added. I remember particularly Adobe Acrobat Professional 8 CS4 required re-installing and activating. Cheers, Ronni On 08/04/2010, at 7:20 AM, peta belczowski wrote: Thank you Daniel, I will try these steps. Peta On 07/04/2010, at 8:35 PM, Daniel Kerr wrote: Hi Peta Sounds like a few issues going on there. For the Epson one, it may pay to remove the printer and reset it up then see how it goes. For the Adobe software you can deactivate it on the old machine which then allows you to active it on the new machine. Other programs can be similar. Hope that helps. Kind Regards Daniel On 7/4/10 6:56 PM, peta belczowski petabelczow...@mac.com wrote: Thank you to all who replied to my Epson printer problem. Yes, I had discovered LITE when following Daniel's instructions. Also the message the printer is not registered once I arrived at this point; therefore I apparently cannot take things any further. Possibly my previous Mac had all the registration details. When my husband bought me my lovely Mac OS X, which of course has Snow Leopard, and I connected the external hard drive (which Daniel had installed onto my first Mac), all programs etc transferred/copied beautifully to this machine and I was soo impressed. The ink level status and buttons for “Nozzle Check” and “Head Cleaning”, not highlighted, cannot use. Problems - when we have bought programs for another Mac, I believe the newer Mac needs re-registering with new reg. numbers. For example, with my first earlier Mac I had bought and paid for Adobe. I was too busy learning and re-educating my ways of doing things from a PC and had never used the Adobe program. Now, although it has transferred to my new Mac, I cannot use the program. Too time consuming in today's world - of course I want instant results! Peta On 07/04/2010, at 5:58 PM, Ronda Brown wrote: Hey Daniel, Not your bad;-) You did give the correct path to the utility. Sorry to hear you are suffering with cold/flu ... Plenty of liquids (not my champagne) ... And Sleep! Do you remember what SLEEP is?? Get well. Cheers, Ronni Sent from Ronni's iPhone On 07/04/2010, at 5:16 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Oops thanks Ronni, my bad That's what I get for working off memory when away from my real computer. (plus having cold and flu, does that count as an oops pass as well?) :o) I was sort of close then. Lol :) Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web:http://www.macwizardry.com.au **For Everything Macintosh** On 07/04/2010, at 4:50 PM, Ronda Brown ro...@mac.com wrote: Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is “Lite” – it shows a menu for printers, the Ink level status and buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever
Re: epson stylus photo R310 Printer
Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is “Lite” – it shows a menu for printers, the Ink level status and buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you click through enough arrows etc it will take you to a main choice window, where one of the options will be Head Cleaning. (Looks like this link, although not for your printer model):- http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson%2 0printer%20utility%20functions%20b (Or if the above link doesn't work, here's a tiny one) http://tinyurl.com/yagu6k4 That should get it working for you (hopefully). Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh** On 6/4/10 7:16 PM, peta belczowski petabelczow...@mac.com wrote: Thanks for this, but no, as I explained to Ronni, this option has never come up since we connected the Epson to the Mac (it used to show up with my Toshiba pc). So I cannot access in this way and there is definitely a problem with horizontal lines. (The printer therefore has not been cleaned for the past 2 years or so.) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: epson stylus photo R310 Printer
Oops thanks Ronni, my bad That's what I get for working off memory when away from my real computer. (plus having cold and flu, does that count as an oops pass as well?) :o) I was sort of close then. Lol :) Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web:http://www.macwizardry.com.au **For Everything Macintosh** On 07/04/2010, at 4:50 PM, Ronda Brown ro...@mac.com wrote: Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is “Lite” – it shows a menu for printers, the Ink level status and buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you click through enough arrows etc it will take you to a main choice window, where one of the options will be Head Cleaning. (Looks like this link, although not for your printer model):- http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson%2 0printer%20utility%20functions%20b (Or if the above link doesn't work, here's a tiny one) http://tinyurl.com/yagu6k4 That should get it working for you (hopefully). Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh** On 6/4/10 7:16 PM, peta belczowski petabelczow...@mac.com wrote: Thanks for this, but no, as I explained to Ronni, this option has never come up since we connected the Epson to the Mac (it used to show up with my Toshiba pc). So I cannot access in this way and there is definitely a problem with horizontal lines. (The printer therefore has not been cleaned for the past 2 years or so.) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: epson stylus photo R310 Printer
Hey Daniel, Not your bad;-) You did give the correct path to the utility. Sorry to hear you are suffering with cold/flu ... Plenty of liquids (not my champagne) ... And Sleep! Do you remember what SLEEP is?? Get well. Cheers, Ronni Sent from Ronni's iPhone On 07/04/2010, at 5:16 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Oops thanks Ronni, my bad That's what I get for working off memory when away from my real computer. (plus having cold and flu, does that count as an oops pass as well?) :o) I was sort of close then. Lol :) Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web:http://www.macwizardry.com.au **For Everything Macintosh** On 07/04/2010, at 4:50 PM, Ronda Brown ro...@mac.com wrote: Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is “Lite” – it shows a menu for printers, the Ink level status and buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you click through enough arrows etc it will take you to a main choice window, where one of the options will be Head Cleaning. (Looks like this link, although not for your printer model):- http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson%2 0printer%20utility%20functions%20b (Or if the above link doesn't work, here's a tiny one) http://tinyurl.com/yagu6k4 That should get it working for you (hopefully). Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh** On 6/4/10 7:16 PM, peta belczowski petabelczow...@mac.com wrote: Thanks for this, but no, as I explained to Ronni, this option has never come up since we connected the Epson to the Mac (it used to show up with my Toshiba pc). So I cannot access in this way and there is definitely a problem with horizontal lines. (The printer therefore has not been cleaned for the past 2 years or so.) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: epson stylus photo R310 Printer
Thank you to all who replied to my Epson printer problem. Yes, I had discovered LITE when following Daniel's instructions. Also the message the printer is not registered once I arrived at this point; therefore I apparently cannot take things any further. Possibly my previous Mac had all the registration details. When my husband bought me my lovely Mac OS X, which of course has Snow Leopard, and I connected the external hard drive (which Daniel had installed onto my first Mac), all programs etc transferred/copied beautifully to this machine and I was soo impressed. The ink level status and buttons for “Nozzle Check” and “Head Cleaning”, not highlighted, cannot use. Problems - when we have bought programs for another Mac, I believe the newer Mac needs re-registering with new reg. numbers. For example, with my first earlier Mac I had bought and paid for Adobe. I was too busy learning and re-educating my ways of doing things from a PC and had never used the Adobe program. Now, although it has transferred to my new Mac, I cannot use the program. Too time consuming in today's world - of course I want instant results! Peta On 07/04/2010, at 5:58 PM, Ronda Brown wrote: Hey Daniel, Not your bad;-) You did give the correct path to the utility. Sorry to hear you are suffering with cold/flu ... Plenty of liquids (not my champagne) ... And Sleep! Do you remember what SLEEP is?? Get well. Cheers, Ronni Sent from Ronni's iPhone On 07/04/2010, at 5:16 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Oops thanks Ronni, my bad That's what I get for working off memory when away from my real computer. (plus having cold and flu, does that count as an oops pass as well?) :o) I was sort of close then. Lol :) Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web:http://www.macwizardry.com.au **For Everything Macintosh** On 07/04/2010, at 4:50 PM, Ronda Brown ro...@mac.com wrote: Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is “Lite” – it shows a menu for printers, the Ink level status and buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you click through enough arrows etc it will take you to a main choice window, where one of the options will be Head Cleaning. (Looks like this link, although not for your printer model):- http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson%2 0printer%20utility%20functions%20b (Or if the above link doesn't work, here's a tiny one) http://tinyurl.com/yagu6k4 That should get it working for you (hopefully). Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh** On 6/4/10 7:16 PM, peta belczowski petabelczow...@mac.com wrote: Thanks for this, but no, as I explained to Ronni, this option has never come up since we connected the Epson to the Mac (it used to show up with my Toshiba pc). So I cannot access in this way and there is definitely a problem with horizontal lines. (The printer therefore has not been cleaned for the past 2 years or so.) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines -
Re: epson stylus photo R310 Printer
Hi Peta Sounds like a few issues going on there. For the Epson one, it may pay to remove the printer and reset it up then see how it goes. For the Adobe software you can deactivate it on the old machine which then allows you to active it on the new machine. Other programs can be similar. Hope that helps. Kind Regards Daniel On 7/4/10 6:56 PM, peta belczowski petabelczow...@mac.com wrote: Thank you to all who replied to my Epson printer problem. Yes, I had discovered LITE when following Daniel's instructions. Also the message the printer is not registered once I arrived at this point; therefore I apparently cannot take things any further. Possibly my previous Mac had all the registration details. When my husband bought me my lovely Mac OS X, which of course has Snow Leopard, and I connected the external hard drive (which Daniel had installed onto my first Mac), all programs etc transferred/copied beautifully to this machine and I was soo impressed. The ink level status and buttons for ³Nozzle Check² and ³Head Cleaning², not highlighted, cannot use. Problems - when we have bought programs for another Mac, I believe the newer Mac needs re-registering with new reg. numbers. For example, with my first earlier Mac I had bought and paid for Adobe. I was too busy learning and re-educating my ways of doing things from a PC and had never used the Adobe program. Now, although it has transferred to my new Mac, I cannot use the program. Too time consuming in today's world - of course I want instant results! Peta On 07/04/2010, at 5:58 PM, Ronda Brown wrote: Hey Daniel, Not your bad;-) You did give the correct path to the utility. Sorry to hear you are suffering with cold/flu ... Plenty of liquids (not my champagne) ... And Sleep! Do you remember what SLEEP is?? Get well. Cheers, Ronni Sent from Ronni's iPhone On 07/04/2010, at 5:16 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Oops thanks Ronni, my bad That's what I get for working off memory when away from my real computer. (plus having cold and flu, does that count as an oops pass as well?) :o) I was sort of close then. Lol :) Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web:http://www.macwizardry.com.au **For Everything Macintosh** On 07/04/2010, at 4:50 PM, Ronda Brown ro...@mac.com wrote: Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is ³Lite² it shows a menu for printers, the Ink level status and buttons for ³Nozzle Check² and ³Head Cleaning², but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you click through enough arrows etc it will take you to a main choice window, where one of the options will be Head Cleaning. (Looks like this link, although not for your printer model):- http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson %2 0printer%20utility%20functions%20b (Or if the above link doesn't work, here's a tiny one) http://tinyurl.com/yagu6k4 That should get it working for you (hopefully). Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh** On 6/4/10 7:16 PM, peta belczowski petabelczow...@mac.com wrote: Thanks for this, but no, as I explained to Ronni, this option has never
Re: epson stylus photo R310 Printer
Thank you Daniel, I will try these steps. Peta On 07/04/2010, at 8:35 PM, Daniel Kerr wrote: Hi Peta Sounds like a few issues going on there. For the Epson one, it may pay to remove the printer and reset it up then see how it goes. For the Adobe software you can deactivate it on the old machine which then allows you to active it on the new machine. Other programs can be similar. Hope that helps. Kind Regards Daniel On 7/4/10 6:56 PM, peta belczowski petabelczow...@mac.com wrote: Thank you to all who replied to my Epson printer problem. Yes, I had discovered LITE when following Daniel's instructions. Also the message the printer is not registered once I arrived at this point; therefore I apparently cannot take things any further. Possibly my previous Mac had all the registration details. When my husband bought me my lovely Mac OS X, which of course has Snow Leopard, and I connected the external hard drive (which Daniel had installed onto my first Mac), all programs etc transferred/copied beautifully to this machine and I was soo impressed. The ink level status and buttons for “Nozzle Check” and “Head Cleaning”, not highlighted, cannot use. Problems - when we have bought programs for another Mac, I believe the newer Mac needs re-registering with new reg. numbers. For example, with my first earlier Mac I had bought and paid for Adobe. I was too busy learning and re-educating my ways of doing things from a PC and had never used the Adobe program. Now, although it has transferred to my new Mac, I cannot use the program. Too time consuming in today's world - of course I want instant results! Peta On 07/04/2010, at 5:58 PM, Ronda Brown wrote: Hey Daniel, Not your bad;-) You did give the correct path to the utility. Sorry to hear you are suffering with cold/flu ... Plenty of liquids (not my champagne) ... And Sleep! Do you remember what SLEEP is?? Get well. Cheers, Ronni Sent from Ronni's iPhone On 07/04/2010, at 5:16 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Oops thanks Ronni, my bad That's what I get for working off memory when away from my real computer. (plus having cold and flu, does that count as an oops pass as well?) :o) I was sort of close then. Lol :) Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web:http://www.macwizardry.com.au **For Everything Macintosh** On 07/04/2010, at 4:50 PM, Ronda Brown ro...@mac.com wrote: Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is “Lite” – it shows a menu for printers, the Ink level status and buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you click through enough arrows etc it will take you to a main choice window, where one of the options will be Head Cleaning. (Looks like this link, although not for your printer model):- http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson %2 0printer%20utility%20functions%20b (Or if the above link doesn't work, here's a tiny one) http://tinyurl.com/yagu6k4 That should get it working for you (hopefully). Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh** On 6/4/10 7:16 PM,
Re: epson stylus photo R310 Printer
Hi Peta, Just adding to Daniel's expert advice. Sometimes when you transfer applications across, especially if you are coming from another version of OS X (OS X 10.5 to 10.6), you find you need to either re-install some applications or at least have to put in the serial numbers again. I have had two replacement Logic Boards for my 17 MacBook Pro and each time I have found I needed to re-install quite a lot of applications. Some just needed to be re-activated or Serial Numbers added. I remember particularly Adobe Acrobat Professional 8 CS4 required re-installing and activating. Cheers, Ronni On 08/04/2010, at 7:20 AM, peta belczowski wrote: Thank you Daniel, I will try these steps. Peta On 07/04/2010, at 8:35 PM, Daniel Kerr wrote: Hi Peta Sounds like a few issues going on there. For the Epson one, it may pay to remove the printer and reset it up then see how it goes. For the Adobe software you can deactivate it on the old machine which then allows you to active it on the new machine. Other programs can be similar. Hope that helps. Kind Regards Daniel On 7/4/10 6:56 PM, peta belczowski petabelczow...@mac.com wrote: Thank you to all who replied to my Epson printer problem. Yes, I had discovered LITE when following Daniel's instructions. Also the message the printer is not registered once I arrived at this point; therefore I apparently cannot take things any further. Possibly my previous Mac had all the registration details. When my husband bought me my lovely Mac OS X, which of course has Snow Leopard, and I connected the external hard drive (which Daniel had installed onto my first Mac), all programs etc transferred/copied beautifully to this machine and I was soo impressed. The ink level status and buttons for “Nozzle Check” and “Head Cleaning”, not highlighted, cannot use. Problems - when we have bought programs for another Mac, I believe the newer Mac needs re-registering with new reg. numbers. For example, with my first earlier Mac I had bought and paid for Adobe. I was too busy learning and re-educating my ways of doing things from a PC and had never used the Adobe program. Now, although it has transferred to my new Mac, I cannot use the program. Too time consuming in today's world - of course I want instant results! Peta On 07/04/2010, at 5:58 PM, Ronda Brown wrote: Hey Daniel, Not your bad;-) You did give the correct path to the utility. Sorry to hear you are suffering with cold/flu ... Plenty of liquids (not my champagne) ... And Sleep! Do you remember what SLEEP is?? Get well. Cheers, Ronni Sent from Ronni's iPhone On 07/04/2010, at 5:16 PM, Daniel Kerr dan...@macwizardry.com.au wrote: Oops thanks Ronni, my bad That's what I get for working off memory when away from my real computer. (plus having cold and flu, does that count as an oops pass as well?) :o) I was sort of close then. Lol :) Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web:http://www.macwizardry.com.au **For Everything Macintosh** On 07/04/2010, at 4:50 PM, Ronda Brown ro...@mac.com wrote: Hi Peta Daniel, The older Epson Printer Utility doesn't work in Snow Leopard. In Snow Leopard it was replaced by Epson Printer Utility Lite.app You will find it in your Macintosh HD Library Printers EPSON InkJetPrinter2 Utility UTL - Epson Printer Utility Lite.app And it is “Lite” – it shows a menu for printers, the Ink level status and buttons for “Nozzle Check” and “Head Cleaning”, but nothing else. Cheers, Ronni On 06/04/2010, at 7:34 PM, Daniel Kerr wrote: Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you
Re: epson stylus photo R310 Printer
Thanks for this, but no, as I explained to Ronni, this option has never come up since we connected the Epson to the Mac (it used to show up with my Toshiba pc). So I cannot access in this way and there is definitely a problem with horizontal lines. (The printer therefore has not been cleaned for the past 2 years or so.) On 06/04/2010, at 11:04 AM, Kaye and Geoff wrote: Peta, I have had my Epson Stylus Photo R310 Printer for several years (probably a few several years!) Do you have Printer Setup Utility? If so, open this, select your printer, then click on the utility button to get access to head cleaning, etc. Cheers, K -- Kaye Stott and Geoff Prince email: k...@kgweb.org.au web: http://www.kgweb.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: epson stylus photo R310 Printer
Hi Peta You should have Epson Printer Utility, which almost always gets installed if the CD was used to install it. You *may* find an alias to it in your Applications folder. If you don't then there should also be one installed in the following location. NOTE: As the following is buried away in Library folders used by the system please don't move or change or rename anything in here, as all the folder structure is set a specific way the System requires it. Moving or changing things can have damaging effects to your computer. /end note. Macintosh HD - Library - Printers - EPSON - InkjetPrinter - Utilities Inside here should be a Utility called Epson Printer Utility (may have a 1 or 2 or 3 after it). If you run this it will allow you to do the Print Head clean. (If the alias for it isn't in the Application folder, once it's running then you can Control click on it's Dock icon and Choose Keep in Dock, that way it's there for whenever you need it next, without having to and relook for it) Once you open it, just follow you nose. It should bring up a window listing your model of printer, which you click next arrow, and it will show it's connected via USB. Once you click through enough arrows etc it will take you to a main choice window, where one of the options will be Head Cleaning. (Looks like this link, although not for your printer model):- http://files.support.epson.com/htmldocs/r800__/r800__rf/softx_4.htm#epson%2 0printer%20utility%20functions%20b (Or if the above link doesn't work, here's a tiny one) http://tinyurl.com/yagu6k4 That should get it working for you (hopefully). Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel @ macwizardry . com . au Web: http://www.macwizardry.com.au **For everything Macintosh** On 6/4/10 7:16 PM, peta belczowski petabelczow...@mac.com wrote: Thanks for this, but no, as I explained to Ronni, this option has never come up since we connected the Epson to the Mac (it used to show up with my Toshiba pc). So I cannot access in this way and there is definitely a problem with horizontal lines. (The printer therefore has not been cleaned for the past 2 years or so.) On 06/04/2010, at 11:04 AM, Kaye and Geoff wrote: Peta, I have had my Epson Stylus Photo R310 Printer for several years (probably a few several years!) Do you have Printer Setup Utility? If so, open this, select your printer, then click on the utility button to get access to head cleaning, etc. Cheers, K -- Kaye Stott and Geoff Prince email: k...@kgweb.org.au web: http://www.kgweb.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
epson stylus photo R310 Printer
Hullo all I have had my Epson Stylus Photo R310 Printer for several years (probably a few several years!) This printer was used mainly just for printing photos from my other PC (Microsoft stuff). When I bought my first Apple Mac we plugged the Epson into the Apple and this is the only printer I use with the Mac. This has worked fine for about 2 years, but now there is a deterioration in the quality of my photos; i.e. I ca now see horizontal lines across each photo (faint, light). Also, I don't think the colour is as sharp as it should be. I don't use the printer all that often, because we can take bulk photos to Officeworks etc, so usually I just use the Epson when I have a small number of photos which I want immediately. Plus general printing (which seems to be okay - I think, no need to print very often). I cannot find anything in WAMUG archives dealing with this problem specifically, and nor can I obtain any help from going online to Epson. Does anyone have any advice on how I can tell the Mac to clean the printhead or similar? I do hope it is not anything manual that I have to do. Keep the messy fingers for the computers nowadays please! Many thanks in advance Peta Mac OS X V.10.6.3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: epson stylus photo R310 Printer
On 05/04/2010, at 4:33 PM, peta belczowski wrote: Hullo all I have had my Epson Stylus Photo R310 Printer for several years (probably a few several years!) This printer was used mainly just for printing photos from my other PC (Microsoft stuff). When I bought my first Apple Mac we plugged the Epson into the Apple and this is the only printer I use with the Mac. This has worked fine for about 2 years, but now there is a deterioration in the quality of my photos; i.e. I ca now see horizontal lines across each photo (faint, light). Also, I don't think the colour is as sharp as it should be. I don't use the printer all that often, because we can take bulk photos to Officeworks etc, so usually I just use the Epson when I have a small number of photos which I want immediately. Plus general printing (which seems to be okay - I think, no need to print very often). I cannot find anything in WAMUG archives dealing with this problem specifically, and nor can I obtain any help from going online to Epson. Does anyone have any advice on how I can tell the Mac to clean the printhead or similar? I do hope it is not anything manual that I have to do. Keep the messy fingers for the computers nowadays please! Many thanks in advance Peta Mac OS X V.10.6.3 Hi Peta, Sounds like you need to do Head Cleaning. In System Preferences Print Fax, click on your EPSON R310, then click on Options Supplies Utility. Then click on either Clean Print Heads or Open Printer Utility then Head Cleaning. Cheers, Ronni 17 MacBook Pro Intel Core 2 Duo 2.4 GHz / 4GB / 800MHz / 500GB OS X 10.6.2 Snow Leopard Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: epson stylus photo R310 Printer
Ronni - Many thanks for this. At least you are not stuck in traffic coming home from a mini-break somewhere! I have tried to follow your instructions - however when I click on Options Supplies Utility I can only choose from General : Driver or Supply Level. The option to click on either Clean Print Heads or Open Printer Utility then Head Cleaning is not there. I can remember that in the past when I try to check my various Ink Supply cartridges I have to go through several steps, which are not as I previously did when the printer was connected to my HP laptop, and it takes me a while to remember and work out how to establish my ink levels for each cartridge. So the main message in General is - Queue Name: Epson Stylus-R310. In Driver Version: 5.2.3 URL: usb://EPSON/Stylus%20Photo%2ODR3107 serial=MGP10403170313500. When I click on the Driver, this reads Print Using : Epson Stylus Photo R310-Gutenprint v523 To take full advantagecheck printers documentation. When I click on the tab Supply Levels the message is just Information Not Available. I am not sure if there is another way to approach this. Any suggestions very gratefully received! Peta On 05/04/2010, at 4:56 PM, Ronda Brown wrote: On 05/04/2010, at 4:33 PM, peta belczowski wrote: Hullo all I have had my Epson Stylus Photo R310 Printer for several years (probably a few several years!) This printer was used mainly just for printing photos from my other PC (Microsoft stuff). When I bought my first Apple Mac we plugged the Epson into the Apple and this is the only printer I use with the Mac. This has worked fine for about 2 years, but now there is a deterioration in the quality of my photos; i.e. I ca now see horizontal lines across each photo (faint, light). Also, I don't think the colour is as sharp as it should be. I don't use the printer all that often, because we can take bulk photos to Officeworks etc, so usually I just use the Epson when I have a small number of photos which I want immediately. Plus general printing (which seems to be okay - I think, no need to print very often). I cannot find anything in WAMUG archives dealing with this problem specifically, and nor can I obtain any help from going online to Epson. Does anyone have any advice on how I can tell the Mac to clean the printhead or similar? I do hope it is not anything manual that I have to do. Keep the messy fingers for the computers nowadays please! Many thanks in advance Peta Mac OS X V.10.6.3 Hi Peta, Sounds like you need to do Head Cleaning. In System Preferences Print Fax, click on your EPSON R310, then click on Options Supplies Utility. Then click on either Clean Print Heads or Open Printer Utility then Head Cleaning. Cheers, Ronni 17 MacBook Pro Intel Core 2 Duo 2.4 GHz / 4GB / 800MHz / 500GB OS X 10.6.2 Snow Leopard Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: epson stylus photo R310 Printer
Peta, I have had my Epson Stylus Photo R310 Printer for several years (probably a few several years!) Do you have Printer Setup Utility? If so, open this, select your printer, then click on the utility button to get access to head cleaning, etc. Cheers, K -- Kaye Stott and Geoff Prince email: k...@kgweb.org.au web: http://www.kgweb.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
