Re: [WISPA] Big trouble with my first AP...

2006-04-08 Thread David E. Smith
Jason wrote:

 I have a difficult question for the list.  I was testing my 1st
 routerboard/mikrotik ap this evening with terrible results.  Let me give
 you the rundown of what I have and what has happened.

[ snip: a fairly typical kinda setup ]

Forgive me for going through all the really obvious newbie stuff, but the
sooner we can rule it out, the sooner we can get to the juicy stuff. :)

Are the three APs on the same channel, or three different channels? And
are they using the same SSID or different ones? Also, did you make sure
your rootenna was correctly polarized to point to the AP?

 One other thing which might be the cause is that while I was setting up
 the mikrotik/routerboard I activated the 3 cm9 radios not realizing that
 they were set for the 5 Ghz band.  They were probably like that for an
 hour until I got to that part of the setup.  Perhaps something is wrong
 now or are the cm9's forgiving?

That shouldn't be a problem. The CM9 will change over to the new frequency
pretty much immediately, and I can't imagine how running the AP on the
wrong channel would have damaged the coax run or the antenna. (Not saying
it's impossible, just very unlikely IMO.)

David Smith
MVN.net
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Re: [WISPA] Big trouble with my first AP...

2006-04-08 Thread Jason

David,

I was afraid I sounded like a newbie...  Anyway, I've had the radios on 
different channels and the same ones; would this effect the signal 
strength or the s/n ratio?  Signal strength is where the problem is.  
Also I wasn't worried that the coax or antennas were damaged, the radio 
itself was my worry .  I tried both polarities on the antenna I was 
testing with.


David E. Smith wrote:

Jason wrote:

  

I have a difficult question for the list.  I was testing my 1st
routerboard/mikrotik ap this evening with terrible results.  Let me give
you the rundown of what I have and what has happened.



[ snip: a fairly typical kinda setup ]

Forgive me for going through all the really obvious newbie stuff, but the
sooner we can rule it out, the sooner we can get to the juicy stuff. :)

Are the three APs on the same channel, or three different channels? And
are they using the same SSID or different ones? Also, did you make sure
your rootenna was correctly polarized to point to the AP?

  

One other thing which might be the cause is that while I was setting up
the mikrotik/routerboard I activated the 3 cm9 radios not realizing that
they were set for the 5 Ghz band.  They were probably like that for an
hour until I got to that part of the setup.  Perhaps something is wrong
now or are the cm9's forgiving?



That shouldn't be a problem. The CM9 will change over to the new frequency
pretty much immediately, and I can't imagine how running the AP on the
wrong channel would have damaged the coax run or the antenna. (Not saying
it's impossible, just very unlikely IMO.)

David Smith
MVN.net
  

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Re: [Fwd: RE: [WISPA] TV spectrum]

2006-04-08 Thread Dawn DiPietro

All,

I guess at this point I am at a loss of words. The original press 
release with contact info was posted in my first email.
Did the contact person at the TIA ever get back to you about the press 
release? What should be done in the future

to avoid a situation like this?

I was under the impression there were people on this list to make 
corrections when the media passes on misinformation.

We do need to thank Frannie for clearing this up.

Below is a link to explain why 608-614 Mhz spectrum cannot be used for 
wireless broadband.

http://www.medical.philips.com/us/products/patient_monitoring/products/philips_telemetry_system/index.html

  Philips Telemetry System (608-614 MHz)
   Fresh capabilities for our proven system (operating at 
608-614 MHz)
   Philips classic telemetry systems are installed in 
thousands of healthcare facilities around the world, and they have 
proven both
   durable and adaptable for over a decade. Upgraded 
transmitters combine standard and EASI derived 12-lead ECG* monitoring
   on a single device, run on AA batteries, and provide 
audio feedback for many tasks. They’re also upgradeable to run on our 
cellular

   telemetry system.

Apologies to all,
Dawn DiPietro

John Scrivner wrote:

We have a problem. It appears the press release we read earlier was 
wrong. Attached is the exact language of the bill. It is asking for 
ALL tv channels except for one small band. I do not know what is wrong 
with that one channel but this is actually a VERY GOOD bill. I am 
sorry for the mix up. I only acted on what I was told was the purpose 
of the bill. Had I read the ACTUAL bill this would not have happened. 
Dawn DiPietro, can you please send me contact information on the press 
outlet that sent out the previous information? It is time for us to 
SUPPORT this bill If you need help with language let me know but 
apparently I am not much help as I told you guys the wrong position on 
this one.. I learned a valuable lesson here gang. I will never again 
send out any notices to all of you for action prior to reading the 
ACTUAL bill and not just what he news tells us it is. I am very, very 
sorry for this terrible mix up. Please forgive me.

Scriv


IN THE HOUSE OF REPRESENTATIVES

Mr. INSLEE (for himself, Mrs. BLACKBURN, and Ms. BALDWIN) introduced

the following bill; which was referred to the Committee on

*

A BILL

*

To amend the Communications Act of 1934 to promote and

expedite wireless broadband deployment in rural and

other areas, and for other purposes.

//

/Be it enacted by the Senate and House of Representa- /

//

/tives of the United States of America in Congress assembled/,

**

*SECTION 1. SHORT TITLE. *

This Act may be cited as the ‘‘American Broadband

for Communities Act’’.

2

**

*SEC. 2. UNUSED TELEVISION SPECTRUM MADE AVAILABLE *

**

*FOR WIRELESS USE. *

Part I of title III of the Communications Act of 1934

(47 U.S.C. 301 et seq.) is amended by adding at the end

the following:

**

*‘‘SEC. 342. UNUSED BROADCAST TELEVISION SPECTRUM *

**

*MADE AVAILABLE FOR WIRELESS USE. *

‘‘Any unused broadcast television spectrum in the

band between 54 and 698 megaHertz, inclusive, other

than spectrum in the band between 608 and 614 mega-

Hertz, inclusive, may be used by unlicensed devices, in-

cluding wireless broadband devices.’’.

**

*SEC. 3. FCC TO FACILITATE USE. *

Within 180 days after the date of enactment of this

Act, the Federal Communications Commission shall—

(1) adopt minimal technical and device rules in

ET Docket Nos. 02–380 and 04–186 to facilitate

the robust and efficient use of the spectrum made

available under section 342 of the Communications

Act of 1934 (47 U.S.C. 342) by unlicensed devices,

including wireless broadband devices; and

(2) establish rules and procedures to—

(A) protect incumbent licensed services, in-

cluding broadcast television and public safety

equipment, operating pursuant to their licenses

3

from harmful interference from such unlicensed

devices;

(B) address complaints from licensed

broadcast stations that an unlicensed device

using such spectrum causes harmful inter-

ference that include verification, in the field, of

actual harmful interference;

(C) require manufacturers of unlicensed

devices designed to be operated in this spectrum

to submit a plan to the Commission to remedy

actual harmful interference to the extent that

harmful interference is found by the Commis-

sion which may include disabling or modifying

the unlicensed device remotely; and

(D) require certification of unlicensed de-

vices designed to be operated in that spectrum

to ensure that they meet the technical criteria

established under paragraph (1) and can per-

form the functions described in subparagraph

(C).

March 31, 2006 (3:22 PM)



*From:* John Scrivner [mailto:[EMAIL 

RE: [WISPA] Re: CPE Cost Ideas Needed

2006-04-08 Thread chris cooper









WR. Ive never used the Trango 900 Mhz.
WR needs a POE CCU. Not sure if Trango has that option or not. 



c

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Joshua M. Andrews
Sent: Friday, April 07, 2006 8:54
PM
To: wireless@wispa.org
Subject: [WISPA] Re: CPE Cost
Ideas Needed





Chris:











I've heard so much about Trango that
I'm really intrigued! What is it that you use for 900 MHz? Why
would I choose Trango over WaveRider anyway? Thanks.











-

















Pete:











Thank you very much for the detailed
response. I wouldn't say I will be desperate as I'm doing it mostly as a
benefit to the community and money is a side-note for me (I already have a
great career so I'm really in it for the fun). Have you tried Trango's
900 MHz, and if so, did it compare well to WaveRider? Secondly, what
equipment for the 802.11b have you had the success with? Thanks again!











--

















JohnnyO:











It seems to be the consensus is not
to have any contracts for the service. It also seems to be the consensus
that other successful WISPs are having great success not charging rock bottom
prices. I've heard great things about WaveRider in general and it seems
virtually everyone also says that if I offer more than 1 Mbps to customers then
I'm pushing it with WaveRider. You're right about the local business
comments.. I've seen it work very well in our tight-nit
community. I probably should up the price a bit and rethink my WaveRider
strategy. I HAVE to have 900 MHz.. other WISPs have seriously come and
gone with their 2.4 GHz stuff due to the trees and so I'm stuck between a rock
(WaveRider) and a hard place (Trango). Any ideas in this regard?
Thank you kindly.











-

















Mark:











Thank you very much for your
comments. I'm planning on the snail pace to get started. :)



































Brian:











I can probably help you with
this. What OS is the sub using? What kind of backup do you
want? Data only, Ghosting, Full backups with incremental, how often,
etc? How many machines, is this server-based, or client-based?





























Matt:











You stated that you used
trango in the past and don't use them anymore... who do you use
now? Thanks.





























Blair:











I wanna be your friend. I need
hand-holding and you sound like you were in the position I'm in today and can
really help. What equipment are you using? Thanks.











Sincerely,











Joshua














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RE: [WISPA] Big trouble with my first AP...

2006-04-08 Thread danlist
Is it possible the u.fl connectors have come loose? I have had a few issues w/
the u.fl connection coming slightly loose during the tower climb - 

Thanks


Dan Metcalf
Wireless Broadband Systems
www.wbisp.com
781-566-2053 ext 6201
1-888-wbsystem (888) 927-9783
[EMAIL PROTECTED]
support: [EMAIL PROTECTED]
 

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
 Of Jason
 Sent: Saturday, April 08, 2006 3:04 AM
 To: WISPA General List
 Subject: Re: [WISPA] Big trouble with my first AP...
 
 David,
 
 I was afraid I sounded like a newbie...  Anyway, I've had the radios on
 different channels and the same ones; would this effect the signal
 strength or the s/n ratio?  Signal strength is where the problem is.
 Also I wasn't worried that the coax or antennas were damaged, the radio
 itself was my worry .  I tried both polarities on the antenna I was
 testing with.
 
 David E. Smith wrote:
  Jason wrote:
 
 
  I have a difficult question for the list.  I was testing my 1st
  routerboard/mikrotik ap this evening with terrible results.  Let me give
  you the rundown of what I have and what has happened.
 
 
  [ snip: a fairly typical kinda setup ]
 
  Forgive me for going through all the really obvious newbie stuff, but the
  sooner we can rule it out, the sooner we can get to the juicy stuff. :)
 
  Are the three APs on the same channel, or three different channels? And
  are they using the same SSID or different ones? Also, did you make sure
  your rootenna was correctly polarized to point to the AP?
 
 
  One other thing which might be the cause is that while I was setting up
  the mikrotik/routerboard I activated the 3 cm9 radios not realizing that
  they were set for the 5 Ghz band.  They were probably like that for an
  hour until I got to that part of the setup.  Perhaps something is wrong
  now or are the cm9's forgiving?
 
 
  That shouldn't be a problem. The CM9 will change over to the new frequency
  pretty much immediately, and I can't imagine how running the AP on the
  wrong channel would have damaged the coax run or the antenna. (Not saying
  it's impossible, just very unlikely IMO.)
 
  David Smith
  MVN.net
 
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 WISPA Wireless List: wireless@wispa.org
 
 Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless
 
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 Checked by AVG Free Edition.
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[WISPA] Re: CPE Cost Ideas Needed

2006-04-08 Thread Joshua M. Andrews



Carl:

You really hammered 
home the point that everyone seems to be making. It's not about the 
price.. it's about the quality of the technical and social service 
provided. Thank you for your excellent points.

--


Chris 
Cooper:

Yes, they have POE 
on their CPE's.


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Re: [Fwd: RE: [WISPA] TV spectrum]

2006-04-08 Thread John Scrivner
Thanks Dawn. I was in a bit of a panic when I asked for the contact info 
for the fist press release. I went back and re-read your post after that 
and contacted the TIA press agent directly. I copied this list on that 
message asking for them to correct the information.

Thanks all and so sorry,
Scriv


Dawn DiPietro wrote:


All,

I guess at this point I am at a loss of words. The original press 
release with contact info was posted in my first email.
Did the contact person at the TIA ever get back to you about the press 
release? What should be done in the future

to avoid a situation like this?

I was under the impression there were people on this list to make 
corrections when the media passes on misinformation.

We do need to thank Frannie for clearing this up.

Below is a link to explain why 608-614 Mhz spectrum cannot be used for 
wireless broadband.
http://www.medical.philips.com/us/products/patient_monitoring/products/philips_telemetry_system/index.html 



  Philips Telemetry System (608-614 MHz)
   Fresh capabilities for our proven system (operating at 
608-614 MHz)
   Philips classic telemetry systems are installed in 
thousands of healthcare facilities around the world, and they have 
proven both
   durable and adaptable for over a decade. Upgraded 
transmitters combine standard and EASI derived 12-lead ECG* monitoring
   on a single device, run on AA batteries, and provide 
audio feedback for many tasks. They’re also upgradeable to run on our 
cellular

   telemetry system.

Apologies to all,
Dawn DiPietro

John Scrivner wrote:

We have a problem. It appears the press release we read earlier was 
wrong. Attached is the exact language of the bill. It is asking for 
ALL tv channels except for one small band. I do not know what is 
wrong with that one channel but this is actually a VERY GOOD bill. I 
am sorry for the mix up. I only acted on what I was told was the 
purpose of the bill. Had I read the ACTUAL bill this would not have 
happened. Dawn DiPietro, can you please send me contact information 
on the press outlet that sent out the previous information? It is 
time for us to SUPPORT this bill If you need help with language let 
me know but apparently I am not much help as I told you guys the 
wrong position on this one.. I learned a valuable lesson here gang. I 
will never again send out any notices to all of you for action prior 
to reading the ACTUAL bill and not just what he news tells us it is. 
I am very, very sorry for this terrible mix up. Please forgive me.

Scriv


IN THE HOUSE OF REPRESENTATIVES

Mr. INSLEE (for himself, Mrs. BLACKBURN, and Ms. BALDWIN) introduced

the following bill; which was referred to the Committee on

*

A BILL

*

To amend the Communications Act of 1934 to promote and

expedite wireless broadband deployment in rural and

other areas, and for other purposes.

//

/Be it enacted by the Senate and House of Representa- /

//

/tives of the United States of America in Congress assembled/,

**

*SECTION 1. SHORT TITLE. *

This Act may be cited as the ‘‘American Broadband

for Communities Act’’.

2

**

*SEC. 2. UNUSED TELEVISION SPECTRUM MADE AVAILABLE *

**

*FOR WIRELESS USE. *

Part I of title III of the Communications Act of 1934

(47 U.S.C. 301 et seq.) is amended by adding at the end

the following:

**

*‘‘SEC. 342. UNUSED BROADCAST TELEVISION SPECTRUM *

**

*MADE AVAILABLE FOR WIRELESS USE. *

‘‘Any unused broadcast television spectrum in the

band between 54 and 698 megaHertz, inclusive, other

than spectrum in the band between 608 and 614 mega-

Hertz, inclusive, may be used by unlicensed devices, in-

cluding wireless broadband devices.’’.

**

*SEC. 3. FCC TO FACILITATE USE. *

Within 180 days after the date of enactment of this

Act, the Federal Communications Commission shall—

(1) adopt minimal technical and device rules in

ET Docket Nos. 02–380 and 04–186 to facilitate

the robust and efficient use of the spectrum made

available under section 342 of the Communications

Act of 1934 (47 U.S.C. 342) by unlicensed devices,

including wireless broadband devices; and

(2) establish rules and procedures to—

(A) protect incumbent licensed services, in-

cluding broadcast television and public safety

equipment, operating pursuant to their licenses

3

from harmful interference from such unlicensed

devices;

(B) address complaints from licensed

broadcast stations that an unlicensed device

using such spectrum causes harmful inter-

ference that include verification, in the field, of

actual harmful interference;

(C) require manufacturers of unlicensed

devices designed to be operated in this spectrum

to submit a plan to the Commission to remedy

actual harmful interference to the extent that

harmful interference is found by the Commis-

sion which may include disabling or modifying

the unlicensed device remotely; and

(D) require certification of unlicensed de-

vices 

Re: [WISPA] Re: CPE Cost Ideas Needed

2006-04-08 Thread Pete Davis
I have been told that the new WR CCU is POE-able. I don't know about 
Trango either.


pd

chris cooper wrote:


WR.  Ive never used the Trango 900 Mhz.  WR needs a POE CCU.  Not sure 
if Trango has that option or not.


 


c

-Original Message-
*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
*On Behalf Of *Joshua M. Andrews

*Sent:* Friday, April 07, 2006 8:54 PM
*To:* wireless@wispa.org
*Subject:* [WISPA] Re: CPE Cost Ideas Needed

 


Chris:

 

I've heard so much about Trango that I'm really intrigued!  What is it 
that you use for 900 MHz?  Why would I choose Trango over WaveRider 
anyway?  Thanks.


 


-

 

 


Pete:

 

Thank you very much for the detailed response.  I wouldn't say I will 
be desperate as I'm doing it mostly as a benefit to the community and 
money is a side-note for me (I already have a great career so I'm 
really in it for the fun).  Have you tried Trango's 900 MHz, and if 
so, did it compare well to WaveRider?  Secondly, what equipment for 
the 802.11b have you had the success with?  Thanks again!


 


--

 

 


JohnnyO:

 

It seems to be the consensus is not to have any contracts for the 
service.  It also seems to be the consensus that other successful 
WISPs are having great success not charging rock bottom prices.  I've 
heard great things about WaveRider in general and it seems virtually 
everyone also says that if I offer more than 1 Mbps to customers then 
I'm pushing it with WaveRider.  You're right about the local business 
comments.. I've seen it work very well in our tight-nit community.  
I probably should up the price a bit and rethink my WaveRider 
strategy.  I HAVE to have 900 MHz.. other WISPs have seriously come 
and gone with their 2.4 GHz stuff due to the trees and so I'm stuck 
between a rock (WaveRider) and a hard place (Trango).  Any ideas in 
this regard?  Thank you kindly.


 


-

 

 


Mark:

 

Thank you very much for your comments.  I'm planning on the snail pace 
to get started. :)


 

 




 

 


Brian:

 

I can probably help you with this.  What OS is the sub using?  What 
kind of backup do you want?  Data only, Ghosting, Full backups with 
incremental, how often, etc?  How many machines, is this server-based, 
or client-based?


 




 

 


Matt:

 

You stated that you used trango in the past and don't use them 
anymore... who do you use now?  Thanks.


 




 

 


Blair:

 

I wanna be your friend.  I need hand-holding and you sound like you 
were in the position I'm in today and can really help.  What equipment 
are you using?  Thanks.


 


Sincerely,

 


Joshua

 




No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.1.385 / Virus Database: 268.4.0/304 - Release Date: 4/7/2006
  


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Re: [WISPA] Big trouble with my first AP...

2006-04-08 Thread Pete Davis




Since the original post listed using CM9's, its possible that Antenna
A/Antenna B selection is incorrect. 





Pete Davis
NoDial.net



[EMAIL PROTECTED] wrote:

  Is it possible the u.fl connectors have come loose? I have had a few issues w/
the u.fl connection coming slightly loose during the tower climb - 

Thanks


Dan Metcalf
Wireless Broadband Systems
www.wbisp.com
781-566-2053 ext 6201
1-888-wbsystem (888) 927-9783
[EMAIL PROTECTED]
support: [EMAIL PROTECTED]
 

  
  
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf
Of Jason
Sent: Saturday, April 08, 2006 3:04 AM
To: WISPA General List
Subject: Re: [WISPA] Big trouble with my first AP...

David,

I was afraid I sounded like a newbie...  Anyway, I've had the radios on
different channels and the same ones; would this effect the signal
strength or the s/n ratio?  Signal strength is where the problem is.
Also I wasn't worried that the coax or antennas were damaged, the radio
itself was my worry .  I tried both polarities on the antenna I was
testing with.

David E. Smith wrote:


  Jason wrote:


  
  
I have a difficult question for the list.  I was testing my 1st
routerboard/mikrotik ap this evening with terrible results.  Let me give
you the rundown of what I have and what has happened.


  
  [ snip: a fairly typical kinda setup ]

Forgive me for going through all the really obvious newbie stuff, but the
sooner we can rule it out, the sooner we can get to the juicy stuff. :)

Are the three APs on the same channel, or three different channels? And
are they using the same SSID or different ones? Also, did you make sure
your rootenna was correctly polarized to point to the AP?


  
  
One other thing which might be the cause is that while I was setting up
the mikrotik/routerboard I activated the 3 cm9 radios not realizing that
they were set for the 5 Ghz band.  They were probably like that for an
hour until I got to that part of the setup.  Perhaps something is wrong
now or are the cm9's forgiving?


  
  That shouldn't be a problem. The CM9 will change over to the new frequency
pretty much immediately, and I can't imagine how running the AP on the
wrong channel would have damaged the coax run or the antenna. (Not saying
it's impossible, just very unlikely IMO.)

David Smith
MVN.net

  

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Checked by AVG Free Edition.
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RE: [Fwd: RE: [WISPA] TV spectrum]

2006-04-08 Thread Rick Harnish
I'll tell all of the wispa list members something.  JOHN SCRIVNER is on of
the best allies any of us have.  His untiring devotion to the WISP industry
is amazing.  MARLON SHAFER also has but endless hours of volunteer time into
this effort.  These two gentlemen deserve a standing ovation from around the
country.  

I have been relatively absent from the list the last few months building new
systems and rebuilding old systems.  I owed my staff, my business and my
customers some time dedicated to them.  Hopefully, I can start getting more
involved again to help stimulate this legislation.

Thanks to all who have sent letters and commented on this legislation.  Lets
all keep it up.

Regards,

Rick Harnish
President
OnlyInternet Broadband  Wireless, Inc.
260-827-2482 Office
260-307-4000 Cell
260-918-4340 VoIP
www.oibw.net
[EMAIL PROTECTED]
 
  
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of John Scrivner
Sent: Saturday, April 08, 2006 10:58 AM
To: WISPA General List
Cc: Frannie Wellings
Subject: Re: [Fwd: RE: [WISPA] TV spectrum]

Thanks Dawn. I was in a bit of a panic when I asked for the contact info 
for the fist press release. I went back and re-read your post after that 
and contacted the TIA press agent directly. I copied this list on that 
message asking for them to correct the information.
Thanks all and so sorry,
Scriv


Dawn DiPietro wrote:

 All,

 I guess at this point I am at a loss of words. The original press 
 release with contact info was posted in my first email.
 Did the contact person at the TIA ever get back to you about the press 
 release? What should be done in the future
 to avoid a situation like this?

 I was under the impression there were people on this list to make 
 corrections when the media passes on misinformation.
 We do need to thank Frannie for clearing this up.

 Below is a link to explain why 608-614 Mhz spectrum cannot be used for 
 wireless broadband.

http://www.medical.philips.com/us/products/patient_monitoring/products/phili
ps_telemetry_system/index.html 


   Philips Telemetry System (608-614 MHz)
Fresh capabilities for our proven system (operating at 
 608-614 MHz)
Philips classic telemetry systems are installed in 
 thousands of healthcare facilities around the world, and they have 
 proven both
durable and adaptable for over a decade. Upgraded 
 transmitters combine standard and EASI derived 12-lead ECG* monitoring
on a single device, run on AA batteries, and provide 
 audio feedback for many tasks. They're also upgradeable to run on our 
 cellular
telemetry system.

 Apologies to all,
 Dawn DiPietro

 John Scrivner wrote:

 We have a problem. It appears the press release we read earlier was 
 wrong. Attached is the exact language of the bill. It is asking for 
 ALL tv channels except for one small band. I do not know what is 
 wrong with that one channel but this is actually a VERY GOOD bill. I 
 am sorry for the mix up. I only acted on what I was told was the 
 purpose of the bill. Had I read the ACTUAL bill this would not have 
 happened. Dawn DiPietro, can you please send me contact information 
 on the press outlet that sent out the previous information? It is 
 time for us to SUPPORT this bill If you need help with language let 
 me know but apparently I am not much help as I told you guys the 
 wrong position on this one.. I learned a valuable lesson here gang. I 
 will never again send out any notices to all of you for action prior 
 to reading the ACTUAL bill and not just what he news tells us it is. 
 I am very, very sorry for this terrible mix up. Please forgive me.
 Scriv


 IN THE HOUSE OF REPRESENTATIVES

 Mr. INSLEE (for himself, Mrs. BLACKBURN, and Ms. BALDWIN) introduced

 the following bill; which was referred to the Committee on

 *

 A BILL

 *

 To amend the Communications Act of 1934 to promote and

 expedite wireless broadband deployment in rural and

 other areas, and for other purposes.

 //

 /Be it enacted by the Senate and House of Representa- /

 //

 /tives of the United States of America in Congress assembled/,

 **

 *SECTION 1. SHORT TITLE. *

 This Act may be cited as the ''American Broadband

 for Communities Act''.

 2

 **

 *SEC. 2. UNUSED TELEVISION SPECTRUM MADE AVAILABLE *

 **

 *FOR WIRELESS USE. *

 Part I of title III of the Communications Act of 1934

 (47 U.S.C. 301 et seq.) is amended by adding at the end

 the following:

 **

 *''SEC. 342. UNUSED BROADCAST TELEVISION SPECTRUM *

 **

 *MADE AVAILABLE FOR WIRELESS USE. *

 ''Any unused broadcast television spectrum in the

 band between 54 and 698 megaHertz, inclusive, other

 than spectrum in the band between 608 and 614 mega-

 Hertz, inclusive, may be used by unlicensed devices, in-

 cluding wireless broadband devices.''.

 **

 *SEC. 3. FCC TO FACILITATE USE. *

 Within 180 days after the date of enactment of this

 Act, 

Re: [Fwd: RE: [WISPA] TV spectrum]

2006-04-08 Thread Dawn DiPietro
Rick and All,

I agree. Thank you to everyone that has helped put this whole
organization together and stuck it out even when the membership and
lists get restless and cranky.  ;-)

Regards,
Dawn DiPietro

On 4/8/06, Rick Harnish [EMAIL PROTECTED] wrote:
 I'll tell all of the wispa list members something.  JOHN SCRIVNER is on of
 the best allies any of us have.  His untiring devotion to the WISP industry
 is amazing.  MARLON SHAFER also has but endless hours of volunteer time into
 this effort.  These two gentlemen deserve a standing ovation from around the
 country.

 I have been relatively absent from the list the last few months building new
 systems and rebuilding old systems.  I owed my staff, my business and my
 customers some time dedicated to them.  Hopefully, I can start getting more
 involved again to help stimulate this legislation.

 Thanks to all who have sent letters and commented on this legislation.  Lets
 all keep it up.

 Regards,

 Rick Harnish
 President
 OnlyInternet Broadband  Wireless, Inc.
 260-827-2482 Office
 260-307-4000 Cell
 260-918-4340 VoIP
 www.oibw.net
 [EMAIL PROTECTED]




 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of John Scrivner
 Sent: Saturday, April 08, 2006 10:58 AM
 To: WISPA General List
 Cc: Frannie Wellings
 Subject: Re: [Fwd: RE: [WISPA] TV spectrum]

 Thanks Dawn. I was in a bit of a panic when I asked for the contact info
 for the fist press release. I went back and re-read your post after that
 and contacted the TIA press agent directly. I copied this list on that
 message asking for them to correct the information.
 Thanks all and so sorry,
 Scriv


 Dawn DiPietro wrote:

  All,
 
  I guess at this point I am at a loss of words. The original press
  release with contact info was posted in my first email.
  Did the contact person at the TIA ever get back to you about the press
  release? What should be done in the future
  to avoid a situation like this?
 
  I was under the impression there were people on this list to make
  corrections when the media passes on misinformation.
  We do need to thank Frannie for clearing this up.
 
  Below is a link to explain why 608-614 Mhz spectrum cannot be used for
  wireless broadband.
 
 http://www.medical.philips.com/us/products/patient_monitoring/products/phili
 ps_telemetry_system/index.html
 
 
Philips Telemetry System (608-614 MHz)
 Fresh capabilities for our proven system (operating at
  608-614 MHz)
 Philips classic telemetry systems are installed in
  thousands of healthcare facilities around the world, and they have
  proven both
 durable and adaptable for over a decade. Upgraded
  transmitters combine standard and EASI derived 12-lead ECG* monitoring
 on a single device, run on AA batteries, and provide
  audio feedback for many tasks. They're also upgradeable to run on our
  cellular
 telemetry system.
 
  Apologies to all,
  Dawn DiPietro
 
  John Scrivner wrote:
 
  We have a problem. It appears the press release we read earlier was
  wrong. Attached is the exact language of the bill. It is asking for
  ALL tv channels except for one small band. I do not know what is
  wrong with that one channel but this is actually a VERY GOOD bill. I
  am sorry for the mix up. I only acted on what I was told was the
  purpose of the bill. Had I read the ACTUAL bill this would not have
  happened. Dawn DiPietro, can you please send me contact information
  on the press outlet that sent out the previous information? It is
  time for us to SUPPORT this bill If you need help with language let
  me know but apparently I am not much help as I told you guys the
  wrong position on this one.. I learned a valuable lesson here gang. I
  will never again send out any notices to all of you for action prior
  to reading the ACTUAL bill and not just what he news tells us it is.
  I am very, very sorry for this terrible mix up. Please forgive me.
  Scriv
 
 
  IN THE HOUSE OF REPRESENTATIVES
 
  Mr. INSLEE (for himself, Mrs. BLACKBURN, and Ms. BALDWIN) introduced
 
  the following bill; which was referred to the Committee on
 
  *
 
  A BILL
 
  *
 
  To amend the Communications Act of 1934 to promote and
 
  expedite wireless broadband deployment in rural and
 
  other areas, and for other purposes.
 
  //
 
  /Be it enacted by the Senate and House of Representa- /
 
  //
 
  /tives of the United States of America in Congress assembled/,
 
  **
 
  *SECTION 1. SHORT TITLE. *
 
  This Act may be cited as the ''American Broadband
 
  for Communities Act''.
 
  2
 
  **
 
  *SEC. 2. UNUSED TELEVISION SPECTRUM MADE AVAILABLE *
 
  **
 
  *FOR WIRELESS USE. *
 
  Part I of title III of the Communications Act of 1934
 
  (47 U.S.C. 301 et seq.) is amended by adding at the end
 
  the following:
 
  **
 
  *''SEC. 342. UNUSED BROADCAST TELEVISION SPECTRUM *
 
  **
 
  *MADE AVAILABLE FOR WIRELESS 

Re: [WISPA] DSL vs. Wireless Broadband

2006-04-08 Thread Blake Bowers

Grin... It includes the combo to the building so you
can pull them and put them in your truck!

What a deal!


- Original Message - 
From: David E. Smith [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Friday, April 07, 2006 9:42 PM
Subject: Re: [WISPA] DSL vs. Wireless Broadband



Blake Bowers wrote:

And now I can't sell those DS3 Digital microwave
radios from the MCI system for anything more than
10 cents a pound.


Does that price include shipping? :D

David Smith
MVN.net
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Re: [Fwd: RE: [WISPA] TV spectrum]

2006-04-08 Thread John J. Thomas

It is a little strange to have a few MHz be left out, but with that range, who 
cares? This will make for some very cool possibilities...


John


-Original Message-
From: John Scrivner [mailto:[EMAIL PROTECTED]
Sent: Friday, April 7, 2006 09:24 PM
To: wireless@wispa.org
Subject: [Fwd: RE: [WISPA] TV spectrum]

We have a problem. It appears the press release we read earlier was 
wrong. Attached is the exact language of the bill. It is asking for ALL 
tv channels except for one small band. I do not know what is wrong with 
that one channel but this is actually a VERY GOOD bill. I am sorry for 
the mix up. I only acted on what I was told was the purpose of the bill. 
Had I read the ACTUAL bill this would not have happened. Dawn DiPietro, 
can you please send me contact information on the press outlet that sent 
out the previous information? It is time for us to SUPPORT this bill If 
you need help with language let me know but apparently I am not much 
help as I told you guys the wrong position on this one.. I learned a 
valuable lesson here gang. I will never again send out any notices to 
all of you for action prior to reading the ACTUAL bill and not just what 
he news tells us it is. I am very, very sorry for this terrible mix up. 
Please forgive me.
Scriv


IN THE HOUSE OF REPRESENTATIVES

Mr. INSLEE (for himself, Mrs. BLACKBURN, and Ms. BALDWIN) introduced

the following bill; which was referred to the Committee on

*

A BILL

*

To amend the Communications Act of 1934 to promote and

expedite wireless broadband deployment in rural and

other areas, and for other purposes.

//

/Be it enacted by the Senate and House of Representa- /

//

/tives of the United States of America in Congress assembled/,

**

*SECTION 1. SHORT TITLE. *

This Act may be cited as the ‘‘American Broadband

for Communities Act’’.

2

**

*SEC. 2. UNUSED TELEVISION SPECTRUM MADE AVAILABLE *

**

*FOR WIRELESS USE. *

Part I of title III of the Communications Act of 1934

(47 U.S.C. 301 et seq.) is amended by adding at the end

the following:

**

*‘‘SEC. 342. UNUSED BROADCAST TELEVISION SPECTRUM *

**

*MADE AVAILABLE FOR WIRELESS USE. *

‘‘Any unused broadcast television spectrum in the

band between 54 and 698 megaHertz, inclusive, other

than spectrum in the band between 608 and 614 mega-

Hertz, inclusive, may be used by unlicensed devices, in-

cluding wireless broadband devices.’’.

**

*SEC. 3. FCC TO FACILITATE USE. *

Within 180 days after the date of enactment of this

Act, the Federal Communications Commission shall—

(1) adopt minimal technical and device rules in

ET Docket Nos. 02–380 and 04–186 to facilitate

the robust and efficient use of the spectrum made

available under section 342 of the Communications

Act of 1934 (47 U.S.C. 342) by unlicensed devices,

including wireless broadband devices; and

(2) establish rules and procedures to—

(A) protect incumbent licensed services, in-

cluding broadcast television and public safety

equipment, operating pursuant to their licenses

3

from harmful interference from such unlicensed

devices;

(B) address complaints from licensed

broadcast stations that an unlicensed device

using such spectrum causes harmful inter-

ference that include verification, in the field, of

actual harmful interference;

(C) require manufacturers of unlicensed

devices designed to be operated in this spectrum

to submit a plan to the Commission to remedy

actual harmful interference to the extent that

harmful interference is found by the Commis-

sion which may include disabling or modifying

the unlicensed device remotely; and

(D) require certification of unlicensed de-

vices designed to be operated in that spectrum

to ensure that they meet the technical criteria

established under paragraph (1) and can per-

form the functions described in subparagraph

(C).

March 31, 2006 (3:22 PM)



*From:* John Scrivner [mailto:[EMAIL PROTECTED]
*Sent:* Fri 07/04/2006 15:07
*To:* Frannie Wellings
*Subject:* Re: [WISPA] TV spectrum

I need a copy of this bill right away.
Scriv


Frannie Wellings wrote:

  Hey John,
 
  The Inslee bill is a good bill - it doesn't do what you're saying
  here. I'm not sure what you've read, but it opens up spectrum between
  54-698 MHz (except 608-614) for unlicensed use just like one of the
  Senate bills. He's introduced it as a House companion bill. The only
  difference is a bit of additional language about protection from
  interference.
 
  This is legislation we need to support. Can you review the bill and
  get back to me? If you don't have the text I can send it over. I'm out
  of town, but could get a copy to send to you.
 
  Best, Frannie
 
 
 

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Re: [Fwd: RE: [WISPA] TV spectrum]

2006-04-08 Thread John J. Thomas
Thanks for the link, it seemed kind of strange why that little slice of 6 MHz 
was left out.

John


-Original Message-
From: Dawn DiPietro [mailto:[EMAIL PROTECTED]
Sent: Saturday, April 8, 2006 06:43 AM
To: 'WISPA General List'
Subject: Re: [Fwd: RE: [WISPA] TV spectrum]

All,

I guess at this point I am at a loss of words. The original press 
release with contact info was posted in my first email.
Did the contact person at the TIA ever get back to you about the press 
release? What should be done in the future
to avoid a situation like this?

I was under the impression there were people on this list to make 
corrections when the media passes on misinformation.
We do need to thank Frannie for clearing this up.

Below is a link to explain why 608-614 Mhz spectrum cannot be used for 
wireless broadband.
http://www.medical.philips.com/us/products/patient_monitoring/products/philips_telemetry_system/index.html

   Philips Telemetry System (608-614 MHz)
Fresh capabilities for our proven system (operating at 
608-614 MHz)
Philips classic telemetry systems are installed in 
thousands of healthcare facilities around the world, and they have 
proven both
durable and adaptable for over a decade. Upgraded 
transmitters combine standard and EASI derived 12-lead ECG* monitoring
on a single device, run on AA batteries, and provide 
audio feedback for many tasks. They’re also upgradeable to run on our 
cellular
telemetry system.

Apologies to all,
Dawn DiPietro

John Scrivner wrote:

 We have a problem. It appears the press release we read earlier was 
 wrong. Attached is the exact language of the bill. It is asking for 
 ALL tv channels except for one small band. I do not know what is wrong 
 with that one channel but this is actually a VERY GOOD bill. I am 
 sorry for the mix up. I only acted on what I was told was the purpose 
 of the bill. Had I read the ACTUAL bill this would not have happened. 
 Dawn DiPietro, can you please send me contact information on the press 
 outlet that sent out the previous information? It is time for us to 
 SUPPORT this bill If you need help with language let me know but 
 apparently I am not much help as I told you guys the wrong position on 
 this one.. I learned a valuable lesson here gang. I will never again 
 send out any notices to all of you for action prior to reading the 
 ACTUAL bill and not just what he news tells us it is. I am very, very 
 sorry for this terrible mix up. Please forgive me.
 Scriv


 IN THE HOUSE OF REPRESENTATIVES

 Mr. INSLEE (for himself, Mrs. BLACKBURN, and Ms. BALDWIN) introduced

 the following bill; which was referred to the Committee on

 *

 A BILL

 *

 To amend the Communications Act of 1934 to promote and

 expedite wireless broadband deployment in rural and

 other areas, and for other purposes.

 //

 /Be it enacted by the Senate and House of Representa- /

 //

 /tives of the United States of America in Congress assembled/,

 **

 *SECTION 1. SHORT TITLE. *

 This Act may be cited as the ‘‘American Broadband

 for Communities Act’’.

 2

 **

 *SEC. 2. UNUSED TELEVISION SPECTRUM MADE AVAILABLE *

 **

 *FOR WIRELESS USE. *

 Part I of title III of the Communications Act of 1934

 (47 U.S.C. 301 et seq.) is amended by adding at the end

 the following:

 **

 *‘‘SEC. 342. UNUSED BROADCAST TELEVISION SPECTRUM *

 **

 *MADE AVAILABLE FOR WIRELESS USE. *

 ‘‘Any unused broadcast television spectrum in the

 band between 54 and 698 megaHertz, inclusive, other

 than spectrum in the band between 608 and 614 mega-

 Hertz, inclusive, may be used by unlicensed devices, in-

 cluding wireless broadband devices.’’.

 **

 *SEC. 3. FCC TO FACILITATE USE. *

 Within 180 days after the date of enactment of this

 Act, the Federal Communications Commission shall—

 (1) adopt minimal technical and device rules in

 ET Docket Nos. 02–380 and 04–186 to facilitate

 the robust and efficient use of the spectrum made

 available under section 342 of the Communications

 Act of 1934 (47 U.S.C. 342) by unlicensed devices,

 including wireless broadband devices; and

 (2) establish rules and procedures to—

 (A) protect incumbent licensed services, in-

 cluding broadcast television and public safety

 equipment, operating pursuant to their licenses

 3

 from harmful interference from such unlicensed

 devices;

 (B) address complaints from licensed

 broadcast stations that an unlicensed device

 using such spectrum causes harmful inter-

 ference that include verification, in the field, of

 actual harmful interference;

 (C) require manufacturers of unlicensed

 devices designed to be operated in this spectrum

 to submit a plan to the Commission to remedy

 actual harmful interference to the extent that

 harmful interference is found by the Commis-

 sion which may include disabling or modifying

 the unlicensed device remotely; and

 (D) require 

Re: [Fwd: RE: [WISPA] TV spectrum]

2006-04-08 Thread Dylan Oliver
Has there been any word on what the power limitations in the
whitespace band will be? Or is this up to the FCC when the bills pass?
I wish the band was WISP-only, and registered like 3650 to keep things
proper.

Thanks,
--
Dylan Oliver
Primaverity, LLC
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Re: [WISPA] Tech Support Call Center Interest ?

2006-04-08 Thread David E. Smith
Rick Smith wrote:

 Having experience in both call center mangement and tech support
 department
 creation / operations and management, I've got half a mind to sit a
 couple of
 technical people down and start up a technical support call center and
 answering service, with WISPs and ISPs in mind...

I'd feel sorry for the folks answering the phones, because they'd have to
know about a squillion different wireless systems.

Hm. Okay, Mr. Sixpack. Before I can help you, just a few quick questions.
First, is your ISP using Alvarion, Karlnet, Trango, Mikrotik, StarOS, or
Waverider towers?

(And that's just the stuff in MY network. Now take that kind of diversity
and multiply it by a couple hundred WISPs and your phone guys are gonna
have headaches and a ten-foot stack of manuals on their desks.)

Not to mention the fact that every WISP I've seen has different, and
mostly-incompatible ways of doing things. I've seen networks that use DHCP
for everything, RFC1918 overlay networks, static IPs, static IPs assigned
through DHCP, places where the whole network is NATted behind someone's
DSL line, and so on and so on.

For some of those network setups, it would be darn near impossible to give
someone not in the office/NOC the necessary access to even try to
troubleshoot a problem.

And honestly, at least in my office, most wireless issues are either
solved in five minutes, or they require a service call.

Don't get me wrong, I'm sure there's a market for this, and I wish you all
the best. I just suspect, in my usual pessimistic way, that it'd be a lot
harder to do than you might think.

David Smith
MVN.net
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Re: [WISPA] Tech Support Call Center Interest ?

2006-04-08 Thread Mark Nash
Google GTC tech support. They are reasonable.  Level 1 and level 2 techs allow 
them to get their costs down.  If you have something specifically for wisps 
that would be more valuable.

But there is a lot involved in doing this on. As a new customer of yours, I 
would expect you to familiarize your techs with my way of doing things so you 
can be useful for my customers when they call.

My business partner owns a call center and we have looked at doing this a 
little without much interest in taking the plunge to do it.

GTC had a hefty startup fee (I think it was $5k) to have one of their managers 
get familiar with my system and develop training for their L1  L2 techs.  Then 
they took the number of subscribers we had and made the base monthly fee ($1 x 
# of subs).  That gives you (1 minute x # of subs) of 'tech time' per month.  
Any overage would be about $.60 per minute for that month.

Not a bad deal.  I didn't feel that the diversity of my system lent itself well 
to a 3rd party tech support at the time, and since then everything I have 
chosen to deploy has had a consideration given to 'Call Center Tech Support'.  
Whether we do the tech support or not, it is worth it to spend time and money 
to streamline tech support methods so we can hire support personnel that are 
further down on the food chain.

Mark
-Original Message-
From: Rick Smith [EMAIL PROTECTED]
Date: Sat, 08 Apr 2006 18:04:12 
To:WISPA General List wireless@wispa.org
Subject: [WISPA] Tech Support Call Center Interest ?


I have a customer that just installed a $100k phone system and is lookin 
for other uses.

Having experience in both call center mangement and tech support department
creation / operations and management, I've got half a mind to sit a 
couple of
technical people down and start up a technical support call center and
answering service, with WISPs and ISPs in mind...

I've seen outrageous prices for this service, when lookin for my own 
business,
and could probably beat a lot of pricing out there just by leveraging my 
sister
company's purchase...

Any input ?  How much is too much when it comes to per call / per minute 
charges, etc

Feedback would be great, and WISPA members would get discounts for using 
the service...

R

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Re: [WISPA] Tech Support Call Center Interest ?

2006-04-08 Thread Rick Smith

tanks for the input...granted, diversity makes it tough.

But, there's something common to them all, on a level 1 basis...

when in doubt, reboot...check cables...check power...etc...

I wouldn't do this blind, I'd ask for customer names, IP's, first ping, 
second ping test, etc..


It would have to be a generic test at least on the first level.  2nd 
level tech could
get a little more detailed, but you're right - 3 to 5 minutes and you 
determine a

truck roll or not.

I'm thinking of doing this to relieve the WISP from the B.S. daily grind 
stuff - idiot users
and common troubleshooting - giving them something on a 2nd or 3rd level 
reference

to work with instead of wasting their precious time.

Something to contemplate I'm sure.

Thanks

R


David E. Smith wrote:


Rick Smith wrote:

 


Having experience in both call center mangement and tech support
department
creation / operations and management, I've got half a mind to sit a
couple of
technical people down and start up a technical support call center and
answering service, with WISPs and ISPs in mind...
   



I'd feel sorry for the folks answering the phones, because they'd have to
know about a squillion different wireless systems.

Hm. Okay, Mr. Sixpack. Before I can help you, just a few quick questions.
First, is your ISP using Alvarion, Karlnet, Trango, Mikrotik, StarOS, or
Waverider towers?

(And that's just the stuff in MY network. Now take that kind of diversity
and multiply it by a couple hundred WISPs and your phone guys are gonna
have headaches and a ten-foot stack of manuals on their desks.)

Not to mention the fact that every WISP I've seen has different, and
mostly-incompatible ways of doing things. I've seen networks that use DHCP
for everything, RFC1918 overlay networks, static IPs, static IPs assigned
through DHCP, places where the whole network is NATted behind someone's
DSL line, and so on and so on.

For some of those network setups, it would be darn near impossible to give
someone not in the office/NOC the necessary access to even try to
troubleshoot a problem.

And honestly, at least in my office, most wireless issues are either
solved in five minutes, or they require a service call.

Don't get me wrong, I'm sure there's a market for this, and I wish you all
the best. I just suspect, in my usual pessimistic way, that it'd be a lot
harder to do than you might think.

David Smith
MVN.net
 


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RE: [WISPA] Re: CPE Cost Ideas Needed

2006-04-08 Thread JohnnyO
Title: Message




$899 including a 70ft 
bracketed tower.

Sorry 
Blair, but I am with Tom on this one. There is no such thing as a $899.00 
"bracketed" tower that is installed properly. There are no small towers out 
there rated at 70ft "bracketed" to anything. You need at minimum 1yd of concrete 
for a Rohn25 40ft FreeStanding tower that is bracketed to the side of the 
house.. l

$5500.00 for a freestanding tower ? ? ? ? Are you talking about 
just the steel ? What about base foundation ? cement ? labor 
?

JohnnyO

  
  -Original Message-From: 
  [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
  Tom DeReggiSent: Friday, April 07, 2006 4:55 PMTo: 
  [EMAIL PROTECTED]; WISPA General ListSubject: Re: [WISPA] Re: CPE 
  Cost Ideas Needed
  $59.95 per month small business, no contrac
  
  I'm not sure how that is a good thing. 
  Riskwith no contract, and no margin to justify the 
  risk.
  If its a retail place with 1 or 2 computers we 
  got a asyncronis plan for $99, but won't pick up the phone for less than 
  $150.
  
  
  That I want to see. Whats the breakdown of your 
  budget for it? And time for errection?
  
  
  Tom DeReggiRapidDSL  Wireless, IncIntAirNet- Fixed Wireless 
  Broadband
  
  
  
- Original Message - 
From: 
Blair Davis 

To: WISPA General List 
Sent: Friday, April 07, 2006 3:20 
PM
Subject: Re: [WISPA] Re: CPE Cost Ideas 
Needed
I have to agree with Mark here. We are using the same 
model he is and we have more work than we know what to do 
with$39.95 per month home, no contract / $59.95 per month 
small business, no contract / Higher rates for special services and/or 
special QoS, contract requiredInstalls start at $199 and range to 
$899 including a 70ft bracketed tower. Special cases go higher One 
subdivision just approved $5500 for a freestanding tower to serve their 30 
homes in a small valley. We own all radio equipment.We clear 
our equipment and supplies cost for any new install from the install 
fee. Sometimes, when we 'recycle' a radio, we even make money on an 
install, but we don't plan on it. The labor part of the install is 
covered by the first month or so's fees.We allow self install if the 
customer buys his own equipment. No setup charges for self install but 
unit must be approved prior to install and must meet our snr 
requirements.We no longer try to compete head-to-head with the cable 
or telephone companies. They can have the $15 per month bottom 
feeders. There is way too much churn in those markets for 
us.Another thing that helps us is that we are more than an 
ISP. We are a full service computer shop as well. When our 
customer calls in with a problem, and the radio gear checks out, we don't 
pass them off as a problem in your computer, we hand the call to our 
computer tech who can usually diagnose the problem over the phone. If 
we go out and the problem is in the computer, not our radio equipment, we 
waive the service call charge if the customer has our shop fix the computer, 
and we will pick it up for free since we are there.We credit a new 
customers first months service charge as a discount to the referring 
customer. We started out getting 4-5 calls a month for new 
service. We now get 5-7 a WEEK. All word of mouth. Make 
friends with the real estate agents. Give them flyers to give to their 
clients. Work hard to get the local, small businesses as 
clients. They will give you all the free, word of mouth advertising 
you can use. They will also let pass out your flyers to their 
customersIt works for us We now offer service anywhere 
in our county. We built our network with our own private funds. 
No government handouts. We are profitable, and have less than $10K in 
debt. We will retire that debt this 
year.Mark Nash wrote:
Doesn't it depend on your customer base?  Did we hear that this is a small
town?  Your way of doing things is like mine.  Show value and provide a good
service and you will have very little churn in your customers.  There are a
number of small towns (1k-4k population) that I service, but once we went
into the larger town (200k), we would have to give it away, longer ROI on
the CPE, lower margin, etc.  And the customers are more snobby when they are
used to being overserved by the larger companies (telco  cable).

Being a small company, I have found that our initial focus is the best for
us: small towns  rural area.  We have a nice valley that
(topographically-speaking) supports this well.  We are members of the
chambers of commerce, our kids have played sports together, see each other
in the grocery store, etc.  I have even gone so far as to work with the
local hardware store to carry most of the general items that I use such as
RJ45's, weatherproof tape, zip-ties, mounting screws